Enlightened Conflict

executive coaching and solving obliviousness

February 24th, 2017

 

either madness or brilliance

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“… life coaching is quickly becoming one of the leading tools that successful people use to live extraordinary lives.”

 

some Life coach

 

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“WTF.”

 

Bruce

==============

 

Well.

 

Back in 2013 I asked the question ‘what did we do before life coaching’ … used life coachthe quotes above … and basically stated I thought Life coaching was a bullshit profession.

 

And while I received a great comment, which highlighted some good points on what coaching should & should not be, basically scolding me with regard to what I said … any ‘coaching’ isn’t really about telling someone what to do but rather providing an outside perspective attempting to show insights to help someone get to where they want to go.

To me it seems to me that all this coaching does is to assist in steps to insure … well … accountability … personal & managerial. And it seems to e that all this coaching does is make an attempt to better control one’s destiny <which I imagine is anyone’s real objective not just some executive>.

 

I know I could never be a coach mostly because I don’t think I am that positive nor can I use the words these coaches seem to love “world wants to give you everything you desire” … “your uniqueness is a pleasant gift you can give to the world” ….  “takes courage to follow the path you believe in”“positive energy always attracts positive outcomes”.

I know I could never be a coach because I do believe there are limits to someone’s ability … in other words … everyone has a ceiling. That doesn’t mean you cannot improve sideways or build some depth to improve or fill in some cracks in your ability … just that we do have a reality ‘stop sign’ with regard to our abilities.

 

Regardless.

 

I am just not that motivational.

It just seems like bullshit to me and all I want to do is to “talk about getting shit done the way you want to get it done using a good moral compass to guide it all.”

 

That would be my coaching selling point.

Kinda “blah.”

Kinda no bullshit.

 

And, you know what?

I talk with dozens of CEO’s and business owners on a random basis and they don’t need coaching … they just need some new perspectives to get them out of where they are mentally and step out for a fresh view on a topic, issue or problem. And they mostly don’t need any motivational bullshit, or any bullshit for that matter, or buzzword crap.

 

I still believe Life coaching <and I do toss ‘executive coaching’ in that segment … although most I have crossed paths with are less ‘faux psychologists’ and more ‘pragmatic measuring milestones’ advisors> as mostly bullshit.

 

But.

And this is a big but.

 

If I could ever point to a case in which I believe executive coaching, or Life coaching, may actually be useful … it would be with Donald J. Trump. I am fairly sure I have never seen a business leader with worse organizational leadership instincts and as poor inspirational, vision and communications leader skills.

 

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“The crowning fortune of a man is to be born to some pursuit which finds him employment and happiness, whether it be to make baskets, or broadswords, or canals, or statues, or songs.”

 

Ralph Waldo Emerson

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obvious oblivious confuse blind lead

I am fairly sure we would have less than zero chance of convincing good ole Donald J to accept some coaching because I think he is oblivious to the fact he is not loved by all, he is not respected by all, he is not followed by all <because he attained the title> or that he is not perceived as a great business person by all.

 

He seems oblivious to the fact he actually has to ‘win over’ the skeptics <which every newly promoted leader knows you have to do> and that he actually has to ‘win over’ basic approval <which he is sorely lagging in>.

 

  • Donald J is not only oblivious I would suggest if he read what I just wrote he wouldn’t understand one aspect of it.

 

=============

 

“There was no answer, except the general answer life gives to all the most complex and insoluble questions.

That answer is: one must live for the needs of the day, in other words, become oblivious.”

 

Leo Tolstoy, Anna Karenina

==============

 

While people can debate his appropriate approval ratings <most agree it is dismal> a new CBS study broke down the range of President Trump’s potential support by showing people separated, by themselves, into four groups:

 

  • The Believers. the strongest of Trump backers those backing him but waiting for him to deliver. Believers (22%)] are the president’s strongest backers, who like what he’s doing and how he’s doing it; defend him against his critics, and see him as defending the country against threats.

CBS oblivious Trump skeptics view organization

 

  • The Conditionals. Those quai-supporting him for now but waiting to see some results. Conditionals (22%)] will remove their support if he doesn’t ‘fix the economy’ for them. They’re also concerned about safety, but aren’t as all-in with everything Mr. Trump does, especially in terms of style. A quarter don’t like the tweets.

 

 

  • The Curious. The curious (21%) oppose Mr. Trump at the moment but ‘would reconsider’ supporting him if he does a good job. They’re looking for more than just results, though – they want Mr. Trump to reach out to them, and they want respect.

 

 

  • The Resistors. those who seem immovably, firmly opposed: The Resistors (35%). They want the Democrats to oppose Mr. Trump on many more things, rather than try to work with him; demographically, they are much more likely to be either African-American or Hispanic and young.

 

 

I would assume this is the specific type of information a leader, seeking to lead, would love to have. And if he/she <Donald J> chose to be oblivious to it … I would assume this is the specific type of information an Executive coach would love to have.

 

To ignore this type of information would not only be leadership malpractice but poor organizational awareness.

 

I wrote back in January that being aware that ‘converting Skepticals is always the key to organizationally unity‘.  No … it is not breeding excitement among the fewer believers nor is it attempting to placate the non-believers … getting an organization going is almost always about ‘the skeptical.’

 

Skepticals reside in the Promised Land for a leader. One foot in hopeful promise and one foot in practical promise.

I say that because 43% of America <Conditionals & Curious> are the Skepticals to Trump.

 

comfort talk face in the eye

……………… coaching Donald J. …………………

If I were coaching Donald J I would be focusing on that 43% day in and day out because … well … while I could argue it is the potential pathway to alignment … they actually reflect ‘effectiveness.’

 

If I were coaching Donald J I would tell him to be very concerned with the “resistors’ because … well … 35% is a ‘yuge’ number … as in massive. It is the kind of number that would keep any sane CEO awake at night.

 

If I were coaching Donald J I would also point out that if he would solve the Skeptical group they will inevitably drag a good % of the Resistors out of steadfast resistant into a ‘reluctant cooperator’ status <which is okay>.

 

  • Donald J is not only oblivious I would suggest if he read what I just wrote he wouldn’t understand one aspect of it.

 

==================

“I wasn’t sure what was worse: being oblivious or living within reality.”

 

Shannon A. Thompson

 

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I admit.

It seems crazy to me to have to be writing this shit.

 

Like I said earlier … I speak with dozens of CEO types and know even more personally.  Not one … zero … would need this type of advice.

And why I can say that is simple.

 

Of the 200 people promoted to their 1st manager position … 200 of them will make rookie mistakes. They will not have ‘coaches’ but they will have mentors & bosses and they will do some shit by trial & error and figure it out.

 

Of the 200 people promoted to their senior level manager position … 200 of them will make some mistake … but only about 20 of them will make a mistake that reflects some obliviousness to what reality is.

 

Of the 200 people promoted to their CEO/business owner position … 198 of them will make some mistakes … but the mistakes they make will not be organizational type crap but rather “what to do first & how to do things” type missteps … and maybe 2 of them will remain oblivious to reality.

 

I am sure Executive Coaches can help out on the “what to do first & how to do things” type missteps and that is why that profession exists … but what the hell do you do with the 2?

<which I am tempted to suggest Donald J fits into>

 

Anyway.

 

Lastly.

 

I would coach Donald J. on the “yuge” difference between confidence & optimism.

Trump oblivious curious organizationI could view the numbers I showed earlier as well as some other attitudinal polls and get a nice sense that a larger group of my organization had a strong thread of optimism for a variety of meaningful things.

If I were the CEO, I would like that.

 

I could also view the numbers I showed earlier as well as some other attitudinal polls and get an uncomfortable sense that a larger group of my organization wasn’t exactly confident — with regard to me & my behavior as well as attaining the desired results.

 

To be honest. The situation could be worse. If I were that CEO I wouldn’t be euphoric but on the other hand I would recognize that, if managed wisely, I could close the gap between optimism & confidence and make it a ‘yuge’ win for the organization.

 

  • Donald J is not only oblivious I would suggest if he read what I just wrote he wouldn’t understand one aspect of it.

 

Sigh.oblivious do not want to hear

 

I honestly do not know what you do with regard to coaching a CEO who is either oblivious to the reality of his or her organization … or worse … believes it is irrelevant.

 

But maybe that is why I am not an Executive Coach. I wouldn’t know what to do to coach him.

 

What I do know is that because of Trump … I am actually rethinking my views on the value of Life coaching and Executive coaching.

 

 

Trump voters deserve some dignity too

February 9th, 2017

pew survey america

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Walt Whitman wouldn’t have forgotten them …

He knew that the fate of each one of us is inextricably linked to the fate of all.

 

The notion that the fate of each one of is tied to the fate of all is the essence of democracy.

 

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“Dignity is as essential to human life as water, food, and oxygen. The stubborn retention of it, even in the face of extreme physical hardship, can hold a man’s soul in his body long past the point at which the body should have surrendered it.”

 

Laura Hillenbrand

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“Every life deserves a certain amount of dignity, no matter how poor or damaged the shell that carries it.”

 

Rick Bragg

==========================

 

So.

 

american handsI have been unequivocal on this issue from day one … people who vote, and voted, for Trump are no more, and no less, than anyone who didn’t. They are not ‘more stupid’, ‘more ignorant’ or more anything other than more for Trump than many of the other people.

 

Yes.

Trump is an unequivocal asshat.

 

Yes.

Some, and I mean a small sliver, of those who support Trump are asshats <let’s call them Deplorables>.

 

Yes.

As we watch Trump supporters twist themselves into pretzels trying to defend immature lack of leadership and some misguided behavior <with scraps of good ideas being wasted within> some of us want to smirk and say “I told you so” … or say worse.

 

That said.

 

Yes.

Most people who took the time to vote, who took the time to look around and think about their world, the world around them and maybe the world in a bigger sense <be that just America or global> deserve some respect. And they absolutely deserve human dignity … which anyone, regardless of who you voted for, should protect and recognize as one of the things that unites people in a democracy <albeit it oddly divides us at exactly the same time>.

 

Yes.

 

While I think Donald Trump is a moron … I cringe every time I hear someone describe the people showing support for him as ‘uneducated’ or focus the dignity prouddescription on “no college education.”

 

This implies they are stupid.

 

And it also implies everyone with a college education is not stupid.

Trump voters, as with 99% of any country’s population, are not stupid <and, I would note, people with a college education may actually own the market of stupidity>.

 

His supporters are real people with real worries and real lives … and are not stupid.

 

I wrote this in ‘calling of the trumpets’ back in January 2016:

 

In the end he is selling a false ‘us versus them’ narrative and he is selling empty promises by offering past glory which he will somehow craft as a phoenix from the fire.

It all sounds good.

Well.

It sounds safe … and ‘safe’ always sounds good when you view the future and see … well … fog and not a clear horizon.

 

But the future never … let me repeat … never resides in the past.

 

And people, including Trump followers, know that in their heart of hearts but when no one but a bombastic blowhard is offering what appears to be a viable alternative … some people, some smart people, with anger of feeling marginalized and concern for their way of life will follow even an empty promise.

 

But, once again, that doesn’t make them stupid. In fact … as I read what I have written I am surprised more people haven’t flocked to this asshole. Because asshole or not … if someone thinks he can deliver on ‘winning so much you will get tired of it’ and ‘being great again’ being an asshole can be overlooked.

 

We need to recognize Trump followers not as the ‘unwashed uneducated’ but rather as people, listen to them, debate and disagree with respect. And maybe, just maybe, we can convince them that the best version of them resides in the future which most likely will not look an awful lot like the past but be just as good if not better.

 

Trump is a moron but the people who are currently following Trump are anything but morons. They are thirsty and he is offering water. I may personally not want his version of water but I think it is up to me, and us, to show why the water I would offer tastes better than the water he offers.

======================

 

Yes.

President Trump deserves the respect of the position … but he also deserves the criticism associated with how he assumes the responsibility of the position.

To date he has only earned the moniker of ‘moron.’

 

 

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“As democracy is perfected, the office of president represents, more and more closely, the inner soul of the people.

On some great and glorious day the plain folks of the land will reach their heart’s desire at last and the White House will be adorned by a downright moron.”

 

—–

H.L. Mencken

 

==========

 

But that does not make people who invited their hopes in him as morons. If we were to make such a link then … well … that would be a crowded room because how many of us have invested in some misguided hope at some point in our lives? <answer: 99% of us>

 

Now.

 

Google ‘why Trump won” and you will get about “160 million results in .6 seconds.”

The theories run from insightfully intellectually complex to scary simplistic drivel.

 

I would suggest that everyone take a second and go back to the “One Recession, Two Americas” study PewResearch offered us back in 2010. have have nots 2 americas

 

You would end up seeing that about 55% of America “lost ground”, encountering real difficulties & consequences, and the other 45% of the country “held their own” — the recession was largely free of major difficulties.

 

That 55% not only ‘lost ground’ but they feel marginalized economically, personally <as a citizen>, American-ly <they feel America is being marginalized> and politically.

And because they ‘lost ground’ they became increasingly concerned about their country, their economic state, their families, their jobs and their future as well as the future of their kids

 

For that 55% their world view looks better, and very different, than the world that currently exists.

 

Where you live also is associated with how well you fared during hard times: Easterners are significantly more likely than residents of the South, West or Midwest to have better weathered the economic storm.

I should also note that a college diploma is a strong shield against hard times: nearly six-in-ten college graduates count themselves among the 45% who experienced fewer difficulties during the recession, compared with 38% of those whose educational attainment was a high school diploma or less.

 

Suffice it to say that for about 55% of the country the recession either stopped your progress or ground it to a stuttering progress. And that was in 2010.

 

Which means for a good 6 years those who “lost ground” have had to look around and watch celebrated wins <of which most did not participate in>, watch America social progress happen <of which often didn’t look like the kind of meaningful progress they cared about> and watch a government continue to make promises that only seemed to come to Life for … well … not the Lost Grounds.

And all the while they kept hearing people say “the lost grounders” lives are improving <and they wondered ‘who the hell are those people talking’ and ‘who the hell are the people improving’>.

 

I don’t need to make any high falutin’ intellectually complex argument with regard to why someone voted for Trump … I can go back to this one piece of research and say “here is where the 40some million people who voted for Trump resides.” They are the “lost ground” 55% of America all the way back in 2010.

 

And you know what?

They deserve dignity in Life and, it would seem to me, that ‘losing ground’ in any form or fashion … real or perceived … dents a person’s dignity <among other things> and that is just not that difficult for even my pea-like brain to understand.

 

In the end.

 

I want to be clear that simply because we may learn to understand and empathize with the issues other people, including Trump voters, may have that we shouldn’t maintain a constant vigil for HOW the issues are being addressed … to protect our rights, freedoms and … well soul.

And I mention the soul because debates between two people grounded in ‘here is what I think’ very often grinds its way down into a very practical and pragmatic argument … one in which important things like ‘soul’ get left out.

 

where no hope incumbent on us inventIt is incumbent upon us to maintain steadfast vigil over who and what we want to be “when we grow up” as we grind away over issues in the here & now.

 

It is incumbent upon us to take on divisiveness of ideas, minds and desires with respect.

 

But.

 

It is also incumbent upon us to remain vigilant with regard to the Trump administration and how it addresses ‘de-normalizing’ some of our American ideals that have remained steadfast for centuries.

 

It is incumbent upon us to recognize that the worst of Trump, & the administration, simply plays to the worst that is within some people … and it is incumbent upon us to state, simply & clearly & unequivocally, there is something better than the worst.

 

It is incumbent upon us, all of us, to recognize that Trump is an instrument of awareness.

Good bad, beautiful and ugly … his blunt childish simplistic rhetoric bares some of the truths we all have to deal with. But I would suggest it is incumbent upon all of us to not allow him to be judge & jury, nor should we be judge & jury for each other <Trump voters & non-Trump voters> … but instead we should encourage every individual, whether they voted for Trump or not, to look in the mirror for the judge & jury.

 

Look.

 

I don’t get it.

I struggle to find a real valid reason that anyone took a risk on a choice like Trump for America <present & future America> … regardless of how deep in a shithole you may think we are.

 

But.

As noted in my opening quote … the fate of each one of us is inextricably linked to the fate of all. I am they and they are me … and that is just the way it is. patriotism Trump voter freedom responsibility

 

I will listen and debate and treat them with the dignity they deserve … they are no more, or less, a patriot than I.

 

I cannot judge the Trump voter and I do believe they deserve the dignity of their opinion, their thoughts … and their issues that in some way made them believe  Trump offered some hope in resolving.

 

What I do know is that I can judge Trump, and I will, and I will do so vociferously to Trump voters as well as to the world at large … mostly because I know I don’t want someone like me to be president … I want someone better than me.

 

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meladoodle:

 

why do trump supporters say they like trump cause he ‘says whats on his mind’… like no shit man, i have people in my tumblr inbox who say whats on their mind all the time. i had a guy send me a message that said “vape on my dick”. thats whats on their mind and they said it. i’m not like “oh man… dude… lead us…”

 

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wonder how the same thing can be both

February 7th, 2017

good bad best worst think do life be

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“I’m always finding humans at their best and worst.

I see their ugly and their beauty, and I wonder how the same thing can be both.”

 

————–

Death

<in “The Book Thief”>

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So.

 

This quote is said by Death.

 

Yeah.

Death is suggesting he considers humans beautiful … as well as everything else that we are … all the while resting comfortably in his chair awaiting the opportunity to end it all.

 

We all know we're going to die, but it's one of the few human experiences we don't like talking about. How can we change that?

I admit.

 

The thought seems slightly counter-intuitive, but I like thinking the thought that Death is a lot more complicated than we may think.

 

I like thinking that Death sees us … and assesses us … and maybe even judges us a little … as not one-dimensional things to say ‘thumbs up’ or ‘thumbs down.’

 

I like thinking of death as not some grim reaper but rather a thoughtful person who has a job to do. One who contemplates the fact that some days will be good and some days just won’t be so fun.

 

I like thinking of Death One who can see the best and worst … acknowledging that good things can happen to bad people and bad things can happen to good people.

 

And, I imagine, I like thinking of Death as … well … intelligent and not simply some mindless executioner wandering about seeking his next victim.

 

For sure this quote reminded me of F. Scott Fitzgerald’s quote about intelligence:

 

“The test of a first rate intelligence is the ability to hold two opposed ideas in the mind at the same time, and still retain the ability to function. One should, for example, be able see that things are hopeless and yet be determined to make them otherwise.”

 

 

I believe it was Keats who called this ‘negative capability.’

 

best worst faces life people good badAs he explained <or tried to > “it is when a man is capable of being in uncertainties, mysteries, doubts, without any irritable reaching after fact & reason.”

 

In other words … you understand, or least come to grips with, that there is a shitload of inconsistency and uncertainty in Life and, yet, you deal with it and do what you need to do.

 

<that’s my translation>

 

The truth in Life is that we really don’t have to be one thing because you’re not another thing – or not be something if you are something <you get it>.

 

It may seem impossible to appear to be a contradiction and, yet, be quite a successful, happy, productive bundle of contradictions.

 

Not only do you not have to be one thing forever but you can actually be a couple of things now … at the same time … in this time & place.

 

I sometime believe individual happiness is found more often than not in our ‘negative capability’ intelligence. In other words … how smartly we can navigate the contradictions in Life as well as the contradiction of what is within who & what we are. If we don’t learn negative capability then we must seem to inevitably seek to isolate being one thing and one thing only as a judge of whether we are living Life well, productively and with focus.

 

And maybe that is why I believe Death was, and is, intelligent — it has mastered negative capability. Death has embraced the contradiction of being one thing and yet living another seemingly contradictory idea.

If Death can see beauty in that which it will inevitably have to end with its own hand surely we can see good in bad … as well as be both bad & good ourselves.

 

Regardless.

 

It seems like there is a lesson in here for all of us. And maybe the lesson is, unfortunately, not that simple.

 

Death looks, on the surface, as one thing … and yet … is most likely another.

 

Death does one thing … and yet … most likely thinks many other things.

 

We view Death as one thing and avoid him … and yet … should we meet him on the street on his way to meet someone other than us … he may greet us with a smile.

 

While Death’s perception challenge  is actually called “affective fallacy” <confusion between what it is and what it does> this is a challenge we all face in Life.

 

I imagine, in the end, the lesson is a simple one … sometimes Life just isn’t that simple.

 

Ok.

 

Ditch the ‘sometimes.’best worst good bad life complicated

 

Life is never that simple.

 

We are more than one thing … we are a sum of all our parts … we are part of everyone we have met <and will meet> … and we are, at our core, a reflection of a multi-faceted character containing aspects of all which we desire to be as well as some aspects which we view slightly glumly as ‘the aspects I do not desire to be … but am.’

 

We either embrace the contradictions or … well … we will most likely suck at dealing with Life and living Life.

 

Anyway.

 

What I do know is that I wish someone taught “negative capabilities 101” because we should all sign up for that class. It would be a better world if we were all competent in negative capabilities.

 

 

=======================

 

“When the first living thing existed, I was there waiting.

When the last living thing dies, my job will be finished. I’ll put the chairs on the tables, turn out the lights and lock the universe behind me when I leave.”

 

Neil Gaiman

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using numbers to make decisions

February 2nd, 2017

 

Numbers are good

============

 

 

“We should always bear in mind that numbers represent a simplification of reality.”

 

 

—-

Kenneth E. Boulding

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So.

 

This is the partner piece to “Numbers are losing their Mojo.”

 

steal my mojo

 

It is the partner piece because while numbers are losing their mojo … more and more people in business want numbers to make their decision for them.

 

And while I could point to the overwhelming amount of data <numbers> now being cranked out as the reason why this issue is reaching a business crisis level … I will not.

The truth is that all big data does is amplify the situation – more and more business people suck at making decisions, suck at assuming personal responsibility for decisions and suck at thinking thru the true meaning of the numbers available to them <as a version of what I said yesterday — suck at seeing the real shadows of the numbers>.

 

And just as the fact we need to get our shit together with regard to telling the stories that numbers truly tell us <rather than do shit guided by ‘instinct’ an ‘what we feel’> we need to get our shit together with regard to how we use numbers to INFORM decisions and not MAKE decisions.

 

It gains importance because in today’s world it isn’t just ‘big data’ but it is analyzing research, spreadsheets, hell, just the everyday numbers that overwhelm you in the everyday standard operating procedures in business.go on tell me understand

 

We need to be teaching that not all 2’s are created equal <not all numbers are created equal> and that even though a number may be big, or even small, just counting it doesn’t mean it counts.

 

We need to be teaching young business people that what counts is what the numbers say … as in ‘what do they express’.

 

Here is the truth about numbers.

 

Numbers, more often than not, are simply directional signs toward truth … but rarely do they tell the truth in their simplicity. Okay. They rarely tell the whole truth.

And they never are a substitute for judgement.

 

I sometimes fear on occasion we are crafting a generation of business people who view numbers as the answer for everything.

 

==============

“I notice increasing reluctance on the part of marketing executives to use judgment; they are coming to rely too much on research, and they use it as a drunkard uses a lamp post for support, rather than for illumination.”

 

David Ogilvy

==============

 

To be fair … this is not the younger generation’s problem … it is more a leadership & management issue.

 

marketing must improve betterWe absolutely have reached a point in business, in particular within organizations of any critical size, where risk is a swear word. And even if you take the risk you are putting your job on the line. With all that hanging over heads you do grab onto a lamp post whenever you can spot one.

 

And, let’s face it; numbers are strewn throughout whatever street you decide to walk upon so, if needed, one is always available to show to explain your decision.

 

It is up to older managers to teach the nuances and how to use numbers to inform the final judgements.

 

But it is quite possible we could live with this if this is all that was happening.

 

The other thing that should strike fear into the hearts of businesses is how older managers, overwhelmed with all the ‘big data’ available … and younger people  who easily rummage through all the data available … combine to, with mostly good intentions, seek numbers to find out what to do next.

 

They do not translate what the numbers mean but use actual numbers as directional signs on where to go next.

This is dangerous.

Now.

Someone will say “no, it is not dangerous, as long as you know the objective.”

 

”Wrong” is what I would say back.

 

For them to be right they have to assume that the best path toward the objective is the straightest line possible.

Well.

If I am a commodity product or service or maybe even the lowest price product or service <and, remember, there can only be one lowest price in any category> this could possibly be true, however, if “value” enters into any discussion with regard to what you are doing or what you are selling … the straightest path may not be what you want … or need.

 

To be clear. What I just typed … what I just shared … rarely is discussed in today’s business world. Why? Well … first … anything that suggests “not fast” or the dark days bad days sad black hole life“not optimal speed” suggests ‘less than efficient’ which in today’s world is “bad.”

 

<or “sad”>

 

Second … to discuss value in this way sounds … uhm … complex or complicated … and if there are two words that could be construed as swear words in today’s business world it would be those two. simplicity, at the expense of anything and everything else, is the go-to place for a shitload of business people and , in particular, business people who would like numbers to tell them what to do.

 

 

Anyway.

 

Yesterday I suggested number are losing their mojo.

 

Today I am suggesting business people may not be using numbers in the most do what you must by Yoshiterueffective way <to maximize the benefit of the organization, product or service>.

 

And tomorrow I will not be writing about numbers … but I can tell ya that numbers will still be misused and misdiscussed.

 

And we better figure that out soon or businesses are gonna get screwed.

 

how numbers have lost their mojo

February 1st, 2017

numbers 2 pencil truth facts learning

 

==========

 

“When you have mastered numbers, you will in fact no longer be reading numbers, any more than you read words when reading books.

You will be reading meanings.”

 

E. B. Du Bois

==============

 

“Perfect numbers like perfect men are very rare.”

 

—–

Rene Descartes

============

 

“There are no facts anymore, everything is twisted by corporate greed.

Scientific research, social policy, economic forecasts … nothing can be held as factual.

 

————-

Some everyday schmuck commenting on an online article

 

===========

 

So.

 

2 plus 2 numbers truth factsOnce we got past 2 plus 2 equals 4 in school almost every single one of us started learning that all numbers contain shadows.

 

And that within that shadow resided their true meaning.

Let’s call that shadow ‘the value of the number.’

 

Yeah.

 

2 may be 2 but once you get into the real world your 2’s can become a ‘solid 2’ or maybe a “just 2” or even a “2 but really 2.2”.

 

Face it.

If you have been in the business world for any length of time you cannot remember the last time that 2 was simply 2 when presented in some meeting.

 

And then let me give you the more complex example of ‘the shadow.’

 

An expert can offer a number, a statistic or data driven conclusion, and it can be dismissed as ignoring the emotional feelings and angst of the people it i am too sad to walkrepresents <let’s call that the emotional investment & value within the number itself>. And within that dismissal the cold harsh truth becomes a non truth.

 

<sad.>

 

And here is where it gets even trickier … I can flip the discussion around and discuss emotional investment <pick your poison on this> and then find a number to validate it <flawed “if this then that” logic>. And within that reversed logic I am just as likely to create a ‘truth’ from some numbers that is in reality a ‘non truth’ as I am to create a what is in actuality a real gosh darn truth.

 

I decided to write about this because numbers are in a battle for their lives – in business and in society. And it would behoove us to insure that numbers actually won this battle.

 

Without numbers we will enter a world where someone can simply say “I believe what I believe” and “feelings mater more than facts” and that somehow becomes as valid as something that is actually provable.

 

Regardless.

 

Going back to the harsh truth of numbers in real Life … whether we like it or not numbers are rarely just numbers.

If you have any desire to use numbers and actually win any debate using the numbers you <a> have to believe they all have a shadow and <b> believe if you do not look into the shadows you will fail to understand what truth is.

 

I know.

I know.

Some of you may be scratching your head going “gosh, I don’t know if I buy this.”

 

Just think about the last business meeting you were in where someone number pops up on the screen at the front of the conference room and one of two things happen:questions make cry

 

<1> the presenter says “let me tell you what this numbers means”, or,

 

<2> someone sitting at the table says “tell us what that number represents <means>.

 

And, yes, up on the screen … most likely bolded and in some nifty color … is a nice simple clear number. Let’s say 122. Okay. Don’t like that? How about 7? It doesn’t matter. It is a solid number we all know and recognize.

 

And, yet, there are always questions.

 

It sucks but numbers aren’t just numbers and maybe worse … numbers do not speak simply nor do they tell their own story.

 

And because they cannot tell their own story it becomes up to <gulp> humans to tell their story for them.

 

Oh.

 

How I imagine how numbers cringe at how their stories are told.

 

Statisticians, who most likely know more about numbers stories than anyone else, are not natural story tellers and therefore they strip the narrative of anything likeable and bare the numbers for what they are and nothing more.

 

And, as I noted in the opening, this strips numbers of emotion <and emotion is what people are most likely to connect with>. this leaves their audiences sitting there … well … kind of crafting their own story in their own head.

 

Now.

Seeing these relatively important numbers, stripped of emotion, you will then see a slew of non statisticians scramble towards the microphone to cry out what is missing in the numbers presented.

fate

In an absurd twist of fate numbers far too often have stolen from them the one true strength that they have to offer us — the ability to discuss things as a whole, not on the basis of anecdote, sentiment or prejudice, but in ways that can be validated.

 

In theory, numbers should help settle arguments not create them.

 

In theory, numbers should help to offer clarity not create confusion <or doubt>.

 

In theory, numbers should provide stable reference points that everyone – no matter what your opinion – can agree on.

 

In practicality, in today’s world, numbers are in the midst of a trust battle.

That, my friends, is bizarre.

 

A number is a number.

 

2 + 2 = 4.

 

Numbers should be the starkest truth society can have – shadow or not.

sad numbers hear listen business

And, yet, study after study suggests that people believe that whomever is offering the number of the day is using it to actually hide something.

 

In fact, rather than eliminating doubt, numbers appear to actually be encouraging controversy and doubt

This is crazy if not truly bizarre.

 

Think about it for a second.

 

Numbers have become untrustworthy.

Numbers have become the voice of the arrogant and elite.

Numbers have become the trusted tool of the conspiracy theorist.

 

Has the world turned upside down?

 

Regardless.

 

Numbers are supposed to offer certainty not uncertainty. They are not meant to be defined by their shadow but rather by their body.

 

—-

The word statistics is defined as a discipline that includes procedures and techniques used to collect, process and analyze the numerical data to make inferences and to reach appropriate decision in situation of uncertainty (uncertainty refers to incompleteness, it does not imply ignorance). In this sense word statistic is used in the singular sense. It denotes the science of basing decision on numerical data.

—————

 

 

And maybe that is where numbers need some help. “Statistics” and statisticians imply such a non emotional, impersonal, aspect that the everyday schmuck comes out of the woodwork attacking the fact that people are not numbers numbers 6 degrees<and, yet, numbers can represent people>. For all that numbers offer us in terms of certainty it is a basic Life truth that no one person ever wants to view themselves as a number.

 

That is a fundamental challenge number users & presenters need to face.

Because while it is true, an unequivocal fact,  that the amount of data <numbers> we leave in our trail in everyday Life will grow even greater and that people are represented day in and day out by numbers that sheer overwhelming amount of information will continue to encourage people to suggest that the numbers do not represent … uhm …. “1” … as in me the individual.

 

And number users and presenters better get their heads wrapped around this because it isn’t about trust or certainty … numbers are factual indicators of health, prosperity, equality, opinion and quality of life <pretty much anything important to society & people>.

 

I say that because when non-numbers people start stretching numerical evidence too far, interpret data too loosely or misuse them simply to serve their cause it becomes a hazard to the betterment of everyone <including you & I>.

 

Numbers truly run into problems when they fall into the wretched hollow between representing true evidence and representing speculative forecasting/thinking.

 

Uhm.

Why does that matter?

 

One represents … well … analysis of what is … while the other represents patterns for what could be.

To the everyday schmuck like me I don’t really discern the difference when presented numbers … they are just some fucking numbers to me.

 

All equal.

That is bad.

 

And then … maybe worse?

When we end up in this wretched hollow of only dealing in numbers’ shadows and not the numbers themselves we trigger not only the wholehearted rejection of expertise … but a pervasive attitude that we should reject numbers in totality <and go simply with gut, feelings and opinions>.

 

free-bad-advice-business-blog-contrarianThat is bad.

 

That is wrong.

 

That is dangerous.

 

This battle is occurring between facts <cold hard numbers … the body itself> and feelings <the emotional investment, shadow, of the numbers>.

 

Look.

 

This is a very very important battle going on.

 

While numbers truly have no authority over a decision or conclusion … they actually are tools which we use to make decisions.

We misunderstand numbers sometimes because they do not make the decision for us <although we would love them to>.

Think about this.

 

In decision making numbers are only relevant in the feedback loop of the current activity. If you wish to continue on the path, then the feedback pretty much controls the decision <hence you associate statistics with authority>.

 

If you wish to change the path completely, then the statistics on what happens in the old system have no authority and little relevance.

 

This means that numbers, in general, do not indicate the future only share insights with regard to existing and past behavior.

 

Think about that for one second.

 

You should.

 

Because there are a shitload of politicians, non-numbers people and opinion leaders using numbers to tell us what the future will look like.

truth facts numbers understand question

And maybe that is where I will need. Because there are a shitload of extremely qualified think tanks and experts who use numbers to project, speculate and offer some futuristic thoughts … and yet their ‘thoughts’ are valued sometimes less than the thoughts of non-numbers people <who actually misuse the numbers>.

 

Smart people using smart numbers need to figure that out. Because if they do not … we are screwed. I say that because numbers drive a shitload of decisions.

As I wrote once … the business truth is that theory sells … but numbers runs the reality of business. This is also true for policies & Life.

 

My only suggestion to numbers experts is that they need to stop looking at numbers as numbers and recognize that their future, and the truth, is most likely found in presenting the stories found within the numbers’ shadows well.

 

 

 

Enlightened Conflict