Enlightened Conflict

not answering questions and deflection

April 21st, 2017

Question Cloud the issue answer business

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obfuscate

This is the word to use when evasion is achieved by clouding the issue.

Creating a smoke-screen.

 

prevaricate, evade, dodge

 

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“When shrouded meanings and grim intentions are nicely polished up and pokerfaced personae are generously palming off their fantasy constructs, caution is the watchword, since rimpling water on the well of truth swiftly obscures our vision and perception.

(“Trompe le pied/wrong foot.”)”

 

Erik Pevernagie

 

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So.

 

There is possibly nothing more aggravating in business than someone not avoid word businessanswering “the” question. To be clear on what I am speaking about … they answer a question … just not the one you asked.

 

I am not going to argue that some questions are not easy to answer.

I won’t even argue that we get asked questions we don’t know the answers to but the situation dictates we make something up <yes … that happens in business>.

 

But abandoning the question completely is … well … complete bullshit.

 

But you know what?

 

I think the main reason it is so aggravating is because it is truly a reflection of intentions.

 

There is even a book called The Anthropology of Intentions by a professor, Alessandro Duranti, who kind of tackles this whole discussion of intentions & words.

He offers us the thought of ‘intentional discourse’ wherein an individual filters words through their beliefs & desires and their plans & goals to guide the discourse <regardless of whether the rest of the people want it guided that way>. In other words, using another phrase he offers us, by engaging in an intentional continuum people ponder their use of words through self-interest motivations <some good & some bad>.

 

By the way … I am fairly sure I mangled his academic masterpiece … but you get the point.

 

Ah.

“You get the point.”

 

I share that again because while we sit there aggravated at someone who completely avoided answering the question asked … we almost always also sit there wanting to invest a little of our own energy trying to assess why they did it. Because, in our aggravated minds, in its most simplistic viewing … avoiding the question is solely about shifting attention – away from something and toward something else.

 

Sure.

It could be something as simple as steering you away from their lack of deflection answer question avoidknowledge and steering you toward something they may actually know.

 

But, in most cases, a full abandonment of a specific question is complete & utter deflection.

 

In the intelligence community they call this effort to shift attention as deflection or misdirection. Magicians do something similar getting people to focus on one thing and away from the trick itself.

Completely avoiding the question is the business version of a distract-the-audience approach. It is this weird moment in which someone pretends to answer the question by actually answering some other question that magically appeared to replace the question really asked.

It’s almost like entering an alternative universe for a while.

 

Sadly. Aggravated or not … the more practiced the deception <the more practiced the business magician is> the more likely you hesitate to step in <and the more you get aggravated as you hesitate> and correspondingly … the more many of these people actually believe deception works.

 

It is maddening.

 

Worse?

If they are good at it … when someone responds to a question by not addressing the points of the question, thereby avoiding the issue itself, it doesn’t create unrelated discussion to the issue … it simply avoids the issue in totality.

 

Well.

..... watching the question being ignored .........

….. watching the question being ignored ………

I am fairly sure we have all sat there in a meeting and watched something like this unfolding right before our eyes.

 

The visceral response, the aggravation, we have to this ‘answer evasion’ situation is most likely found in the revelation it is occurring … watching it unfold before our eyes.

Philosophically, we can see that through some internal conviction to retain something they feel like they should own <their reputation, their title, their perceived intelligence, their whatever> they justify evading the question.

 

Conviction. Yeah. I just used ‘internal conviction.’ This means their intentions reflect they are more important than not only the question itself … but you. You are not even dignified with an answer.

 

It is irksome <at its least worst>.

 

It is loathsome <at its most worst>.

 

Look.

 

I give a partial pass to the asshats you can see who have some answer they want to give everyone, regardless of what question is asked, and blurt it out when given the opportunity. They haven’t deflected the question … they just ignored it as unimportant to what they want to say and have been planning to say no matter what has been said up to that point.

 

It’s the ones you know heard the question … and just ignored it. Or avoided it. Or just didn’t answer it despite the fact they heard every word, every syllable and every intention from the question giver.

 

In other words … they intentionally do not answer the question.

 

<envision a deep sigh here>

 

I want people to face questions head on. And what makes this even more aggravating is that you know these people are quite capable of taking things head on.look over there answer

 

How do I know that?

 

These are the same people who will attack, or ‘aggressively question’, the intentions of the question giver themselves. It is a common tactic for the answer avoiders. The natural instinct is to ‘defend’ … to answer the attack. Fuck that. I want to say … “just answer the fucking question asked.”

 

How else do I know these people are quite capable of taking questions head on?

 

These are the same people who will attack, or ‘aggressively question’, the question itself. This is not a deflection tactic … this is a ‘turn the question back on itself’ tactic. And, once again, your natural instinct is to defend or … well … answer the question you are asked.  Fuck that. I want to say … “just answer the fucking question asked.”

 

And maybe what makes this ‘not answering the question asked’ so maddening is that we, most sane pragmatic business people, tend to sit back <after saying “WTF”> and try and unravel why it happened and what the hell just happened.

Unless you are in an interview scenario <in which you always have an opportunity, one-to-one, to hunker down and hammer out a clear answer> you are most likely in a room with other people and the non-answer has sent at least some of the people careening down a completely different road.

 

That makes it even MORE aggravating.

 

One intentional non answer to a question can completely derail a meeting or a avoid questionsdiscussion.

 

That is intentional discourse. Or how about the other phrase from that academic’s book … engaging in an intentional continuum.

 

Oh.

 

And one last way you know these asshats are intentionally not answering the question is when they cleverly decline to answer the question with the infamous head fake answer … “I don’t know the answer to that question. I’ll work on finding the information for you and then get back to you with an answer” <and they have no fucking intention of ever getting back to you>.

 

Yeah.

 

You know … sure as shit … they have no plans to work on it and will never ‘get back to you’ unless you call them on it.

They are intentionally refusing to answer the question assuming the conversation will move on and, in a laundry list of other shit to do, that this one will either never make the list or be so low on the list they can stiff arm you on answering based on “working on things more important.”

 

Its bullshit. You know its bullshit. They know its bullshit.

 

Well.

 

Fuck you.

Fuck you and the non-answering horse you rode in on.

 

In my mind a good well-articulated question demands some accountability. The one given the question is now accountable for the answer. They may try and deflect and they may just answer a completely different question … but a question asked exists … it does not disappear. You cannot get away from it.

 

Let me share a graphic example of why accountability remains whether the question dodger likes it or not.

 

You open your front door in the morning and there is a nice pile of dog poop avoid question bomb stink business problemssquarely in the middle of your front door opening. You either clean it up or you avoid it. The question dodger never acknowledges the pile and steps over it moving on to something else. The shit stays at the front door and over time the smell increases and the flies crowd around.

A good question unanswered is just like that. And a question dodger cannot avoid the smell in the end.

 

All that said.

 

My message to the asshats who completely do not answer the question asked:  You will be accountable to the question and to cleaning up the mess … now … or later <and quit aggravating me by not answering the fucking question>.

 

 

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Author note:

When I reread this, which took me less than a ½ hour to write, I was a little asshole admittingsurprised by how … well … aggravated the tone was.

Lots of ‘fucks’ and ‘asshats’.

I left it as is because as a 50something business guy who has always attempted to take on what needs to be taken on regardless of how painful t may have been <and career wise possibly less than prudent> I get a little angry about how the business world has become incredibly unkind to the risk takers & truth tellers and seems to reward the less-than-competent and ‘political maneuverers’ more often than it should. That’s my excuse for why I let this one stand as it does.

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sweat it out on the streets of a runaway American dream

April 15th, 2017

 American Workers sweat hard hats

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‘In the day we sweat it out on the streets of a runaway American dream …’ It’s a ‘death trap,’ a ‘suicide rap.’

‘I want to guard your dreams and visions.’ ”

 

Bruce Springsteen – Born to Run

 

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“This man said that you can move to Greece, live in Greece, but you can’t become a Greek. You can move to Japan, live there, but you can’t become Japanese; or France and become a Frenchman; or German—or become a—all of these things.

But he said, everybody or anybody from any corner of the world can come to America and become an American.”

 

—————–

Ronald Reagan

 

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Ok.

 

I have a piece coming up on globalization but today it is about the American work flintstoneswork ethos and American workers and, I imagine, a view on any version of isolationism <extreme to practical>.

 

I admit.

I find very little appealing in an isolationist concept <any aspect of it> … even the common rhetoric of the day.

 

Simplistically I feel like it suggests we, America, cannot compete globally. In my pea like brain I view it like sports … sports in which almost every home team retains an advantage … despite the same rules, same number of players, same dimensions of the court & field. Mainly it comes down to coaching, ability and , I imagine, pride of home field … uhm … but I still get on a bus and go play away games.

 

I believe it was Ronald Reagan who said ”American workers don’t need to hide from anyone.”

 

Which reminds me of how much during American presidential campaign, and even now somewhat, I found it extremely aggravating how we had a bunch of people talking about American workers and American businesses.

work sheep wolf

They all seemed to forget that our ethos is “just do it.”

 

When set free to do the voodoo it does … American business is dynamic, energetic, innovative, can-do and actually gets out there and makes & sells shit.

 

We shouldn’t be impatient because the success is coming fast enough and in our impatience “change the rules” or “hide within our borders” but instead we should use our impatience to invite competition, sweat it out and beat the crap out of them.

 

My impatience? I sometimes get a bit impatient when I hear people moaning about the state of the world and the inevitable “the sky is falling” or “the world is unfair” <pick your poison>.

 

Given an opportunity every generation believes it is tougher for them and will create their own prognostications of doom & gloom and, yet, we are still here and still have the world’s largest economy <and best on a variety of measures>.

 

I am not suggesting there aren’t real business issues and I am not suggesting from a regulatory standpoint there are some tweaks to the system which would enable businesses to improve themselves to compete better <please notice I didn’t say “to constrict the competition” but rather to have us improve to compete>.

 

Isolation goes against every bone in our “just do it” American body & soul.

 

Nike trademarked it but the pilgrims brought it to America. From day one immigrants, with the help of Native Americans, went to work building America … stone by stone … seed by seed … idea by idea … sweat drop by sweat drop.

 

labor american workerAmerica First should never be America Alone.

 

America has never been an individual competition it has always been about a team competition.

 

America First should be earned on the playing field competing against the best of the best and winning <by the way … that defines ‘exceptionalism’>.

 

America should be about building a better engine, building a better race car and running a better race.

 

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”It’s time to gun the engines, not put on the brakes.”

 

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Ronald Reagan

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It is aggravating to hear “close the borders” combined with “the world is going to shit” … which all leads to ‘disengage from the world <competition>.’

 

Really?

 

REALLY?

 

What kind of shit response is that?

What kind of “winner” doesn’t want to compete and compete against the best?

 

It seems like we should be investing not in building advantages for ourselves but rather in building a better team. That is where money and energy should be spent.

 

Hire better coaches.

Offer better training programs.

Buy better equipment.

Study better strategies.

Create better plan of attacks.

no substitute for hard work sweat edison

 

 

I wasn’t a huge Ronald Reagan fan but he got it … he hated changing the rules of the business game <tariffs & regulations> and only did so situationally, tactically and for short term ‘balancing out’ … as he says …  given a respite from predatory import practices, can become competitive in a world market.

 

But … he understood the importance of the attitude of the American worker above all else … check out these words he said to Harley Davidson:

 

… you gave some folks in Washington an important lesson about how we go about buying and selling with other nations. You see, we’ve shaken hands on an agreement with most of the other nations of the world, an agreement that sets the rules for international trade. We have problems, of course, with some of those nations—the ones that don’t let us sell to their people as freely as they sell to ours. But the agreement, called the GATT agreement—that’s the General Agreement on Tariffs and Trade — gives us ways of dealing with those problems, and it also gives us ways of giving industries the kind of breathing room we gave you.

 

And if they’re as serious as you were about shaping up—now we’re about to begin worldwide talks on how to make this agreement even stronger.

 

Because of the GATT agreement, when you were ready to sell more bikes around the world, no one stopped you.

But now there are some in Congress who say, in effect, that the United States should break its word with the other countries.

They say American workers need to run and hide from foreign competition, even if that means other countries will strike back by not letting you sell your bikes to their people. Well, Harley-Davidson has shown how wrong that is and what the truth is. American workers don’t need to hide from anyone. America does best when America sticks by its word. And American workers can take on the best in the world, anywhere, anytime, anyplace. No one is better than you are.

 

You may have heard that my temperature’s up about some trade legislation that’s before the Congress right now. On TV the other night, it was called one of the toughest trade bills of this century. I remember the last time we had a so-called tough trade bill. It was called Smoot-Hawley, and they said it would protect American jobs. Instead, after other nations were through retaliating, it helped us—or it helped give us, or at least deepened, the Great Depression of the 1930’s. I’m probably the only one here that’s old enough to remember that. I was looking for a job then. [Laughter] Twenty-five percent were unemployed, including me.

 

The Harley-Davidson example makes a very strong statement about how government, through the judicious application of our trade laws, can help the best and the brightest in American management and labor come together in ways that will create new jobs, new growth, and new prosperity. Government’s role, particularly on the trade front, should be one of creating the conditions where fair trade will flourish, and this is precisely what has been done here. Our trade laws should work to foster growth and trade, not shut it off. And that’s what’s at the heart of our fair trade policy: opening foreign markets, not closing ours. Where U.S. firms have suffered from temporary surges in foreign competition, we haven’t been shy about using our import laws to produce temporary relief. Now, there are those in Congress who say our trade policies haven’t worked, but you here at Harley-Davidson are living proof that our laws are working. The idea of going to mandatory retaliation and shutting down on Presidential discretion in enforcing our trade laws is moving toward a policy that invites, even encourages, trade wars. It’s time to work to expand the world market, not restrict it.

 

Today, as many as 10 million American jobs are tied to international trade, including many jobs right here at Harley. For more than a century, when America’s trade with the world has grown, America has created more jobs. When trade has declined, so have the number of jobs. So, when it comes to making new jobs, free and fair international trade is America’s big machine. It’s time to gun the engines, not put on the brakes. Your chairman, Vaughn Beals, summed it up when he said, and I will quote him: “We’re sending a very strong message to our competitors and to the international industrial community that U.S. workers, given a respite from predatory import practices, can become competitive in a world market.”

 

The best way to meet foreign competition is also the right way: by sticking to our agreements with other countries and not breaking our promises, by making sure other countries also stick to their agreements with us, and by being the best. As America prepares for the 21st century, you’ve shown us how to be the best. You’ve been leaders in new technology. You’ve stuck by the basic American values of hard work and fair play.

 

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A danger we are currently meandering our way toward is one of attitude.

 

attitude foreign life adventureWe currently have a president who doesn’t foster attitude and belief in self but rather believes success is found solely in removing disadvantages, real or not, and removing “unfairness” <even if the other team were simply playing the game better or had better players>.

 

He is wrong in his approach.

 

Business is often more about attitude and fortitude then it is about whether “the pitch was mowed at 1 inch instead of an inch & a ½.”

 

It is a false narrative, and a dangerous narrative, to suggest success is based on ‘fairness’. Why? Because … well … more often than not we will always find that the world was unfair in some form or fashion … and you know what?

You still gotta compete, you still gotta play the game and you still gotta figure out a way to win.

 

America is at its best just doing it … sweating it out on the streets seeking the runaway American dream.

 

America is at its best when it ignores all the reason why we cannot do something and just go do it anyway.

 

America is at its best when we have a leader standing up in front of us not making excuses, not whining about unfairness and all the reasons why we haven’t been successful … but one who is instead saying “here is what we are gonna do and lets go do it.”

 

It was Theodore Roosevelt, in 1904, who said:

“We, the people, can preserve our liberty and our greatness in time of peace only by ourselves exercising the virtues of honesty, of self-restraint, and of fair dealing between man and man.”

But he also reminded everyone of the importance of work ethic.

“They stood for the life of effort, not the life of ease.”

Freedom, Roosevelt warned, had to be earned by the exercise of restraint, and its bounty could only be harvested by diligent labor.

 

Anyway.

 

I am not an isolationist mostly because of all I have written today. I am a compete flower bloombusiness guy and as a business guy I want to compete … and I believe I can compete well and win often enough if I put in the smart thinking and the diligent labor.

 

While I may proudly wrap myself in an American flag I also proudly wrap myself in an attitude … ”American workers don’t need to hide from anyone” … and I am an American worker.

 

We should never underestimate the American worker and American business ingenuity.

We shouldn’t hide from the world … we should be building the best team and sending them to the far corners of the world, wherever they may have an opportunity to compete, and win through hard work and fair play.

 

Isolation is the wrong path. It’s not American. We compete, work hard, play by the rules … and win more often than we lose.

 

American workers can take on the best in the world, anywhere, anytime, anyplace.

but I’m all I have

April 13th, 2017

saved thoughts think dark messy self

 

“I’m not much but I’m all I have.”

 

Philip K. Dick

 

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“I’m still learning to love the parts of me that no one claps for.”

 

Rudy Francisco

 

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“Before I travelled my road I was my road.”

 

—–

Antonio Porchia

 

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Ok.

 

Me against the world.

understand blows awayI imagine everyone feels that way on occasion. And maybe at that time, or another time, you will also feel “whew, the world is against me” and question whether you have what it takes.

And then there will be the times you suck in your breath, stand up a little straighter and say “WTF, I’m all I have … and I better clap for the parts of me that maybe no one sees, or acknowledges, but are the things that are actually help me in the me against the world.”

 

Now.

 

A shitload of people are gonna say that most people are never really alone in this “against” thing and that if you carry the burden of “against” solely, as an individual, you decrease your odds of not only being able to carry such a burden but also to actually have some success.

 

So, sure, it is definitely a “team” <or “village”> world.

 

So, sure, success is almost completely dependent upon being able to figure out at least some way to assimilate into a larger group, interact with others or share some responsibility to multiply efforts.

 

And, yet, ‘pulling your own weight’ is a 100% individual, I, thing.

 

Let’s face it.

 

Team or no team, village or no village, organization or no organization … there will be points in Life and your career where it will be “I am all I have.”

 

And … at all points in Life we are responsible to ourselves for our own existence.

 

And … if you face that as Life truths then … well … it seems that, consequently, you would want to be the pilot of your existence ship and refuse to let your path be dictated by the whims of the world <which is against you>.

 

And … if you buy all that … well … you are your road, you learn to clap for the parts of yourself no one sees and you realize that you are all you have.light switch on off change

 

I am not suggesting this is easy … nor is this one of those things that happens in your Life like a light switch.

Most of us begrudgingly reach this point grinding our way to a point of acceptance all the way vacillating on accepting ‘I am all I have’ and ‘wishing I was more.’ That vacillation may distill down the most common and visible defect we have as people … inconsistency in how we think about ourselves as well as inconsistency in our behavior <how we react in, and to, certain situations>.

 

 

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“Since vacillation seems to me the most common and visible defect of our nature.”

—-

Montaigne ‘of the inconstancy of our actions’

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I would guess our ‘defect’ isn’t really as bad as we think … mainly because I imagine most of us focus on the wrong things. We focus on the ‘deeds’ or specific actions rather than our inward impulses.

 

That makes sense .

 

kitchen-table-vision-think-lead-transactional-constructIt makes sense because I can see an act, see a behavior, and see an outcome. Inwards looking is a little less concrete and we are also pretty good at twisting our inward impulses through some fairly absurd navel gazing processes which mostly mangle any real conclusions.

 

What makes more sense is to focus on the right thing.

When we live Life right our actions remain steadfast in character so that Life cannot sufficiently bend the enough to matter and yet our actions contain a’ diversity so manifest, sudden and continual.’

 

Everyone should read Montaigne … he may be the ultimate spokesperson for “but I am all I have.”.

 

Our minds vary like the daylight day to day.

 

One courageous deed does not prove one brave.

 

One cowardly deed does not prove one a coward.

 

One smart deed does not prove one intelligent.

 

One stupid deed does not make one an idiot.

 

One deed is simply one deed.

 

What proves who you are is … well … you are what you are as you are always on i am enough chalkboardall occasions.

 

As Montaigne finished ‘inconstancy’ he closes with “… it is not the work of a well-tempered mind to judge us simply by our outward actions; we must search the inward parts, and see by what springs the impulse give.”

 

No outside person can truly search the ‘inward parts’ … only “I” can.

Because … well … I am all I have. And, for 99% of us, it is enough.

 

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“I will clamber through the clouds and exist.

 

John Keats

 

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Enlightened Conflict