Enlightened Conflict

the oversimplification crisis

September 11th, 2017

 

occam economy choice simplify

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We miss out on the value of the message itself as a vehicle for driving virality.”

 

Jonah Berger

 

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“Say something meaningful in an interesting way.”

 

Bruce McTague

<author of “the shortest business book ever written”>

 

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So.

 

 

oversimplification wrongThis is about how we have a simplification crisis.

 

 

Ok.

This is about how we have an oversimplification crisis.

 

This crisis is making us … well … stupid.

 

 

Ok.

This crisis is making us stupider.

 

 

Look.

 

What I mean is that in a world in which we know that everything is complex, and more often than not, more complex than our own pea like brains can handle, we unerringly swerve toward simplistic headline conclusions and oversimplifications and absurd bullet point conclusions.

 

This surface skating intellectualism just makes us stupider.

 

Now.oversimplify assumption risk life business

 

We may convince ourselves we do this simply as a mental survival technique but I would argue, and I do, that it actually is the opposite of a survival technique … it is destructive behavior. It is destructive in that it destroys the overall thinking of what is actually a population quite capable of being intelligent, if not intellectual.

Yeah.

It makes us stupider.

 

I thought about this the other day because I have conversations with some incredibly smart and talented people who know a shitload more about more things than I could ever imagine and this topic came up. I note the smartness of these people to highlight how unusual it is that I can say something that actually can make a group of these people stop, be silent and then go “hmmmmmmmmmm.”

It is a rare thing.

 

And, yet, it happened the other day.

 

After some extensive conversation on North Korea, global trade challenges, Trump <of course> & foreign policy we opened the discussion to “what is the biggest challenge facing us …”

 

My thought drew some <thoughtful> silence.

 

I said “oversimplification.”

 

To me … oversimplification misleads and creates bad decisions and, worse, creates bad thinking <which leads to bad opinions, attitudes and thoughts>.

 

And I offered a couple reasons why I believe this is happening <I did this because if you can identify the issues you can find solutions>:

 

 

We have convinced ourselves we do not have time for complex

 

 

big fat waste of my time business show for itGoing back to the ‘destructive behavior’ thought I shared earlier …  oversimplification is anything but efficient. It actually demands more time in a variety of ways. The two simplest ways it does so is <1> the time we over invest attempting to isolate the simplest version of what is anything but simple and <2> the amount of time & energy we have to invest explain everything beyond the simplistic tripe initially offered, to thwart misguided behavior & reactions to the oversimplified offering & to redefine the oversimplification into bifurcated parts of the oversimplified whole.

 

We do this destructive behavior because we have convinced ourselves that we all have shorter, and shortened, attention spans.

We do this destructive behavior because we have convinced ourselves that people best retain “one thing.”

We do this destructive behavior because we have convinced ourselves in our perceived “never enough time” world we have to topline everything <to fit everything in>.

We do this destructive behavior because we have convinced ourselves that in a blizzard of nonstop things constantly vying for our attention the only way to capture someone’s attention is in some pithy soundbite.

 

Basically we have convinced ourselves that hollowing out an idea and a thought actually benefits not only the idea and the thought … but us!

 

This is fucking nuts. Absolutely crazy.

 

Unfortunately, and truthfully, some things are just too complex to communicate in a sound bite or in 3 seconds or less.

 

No matter how brief and simple you want to make it … well … it is neither brief nor simple. It is complex and sometimes the opposite of brief.

 

It isn’t just about telling a story.

 

Nor is it just about finding influencers to broker the story.

 

Nor is it just about practical value.

 

Nor is it just about emotion.

 

Unfortunately it is a combination of those things. Yeah. Effective communication is … uhm … complex.

 

 

We have convinced ourselves that simple & simplicity is reflective of common sense.

 

 

time to do it right do it overI admit.

 

I have never been shy about calling bullshit on the simplistic tripe being spewed under the guise of ‘expert advice’ or ‘common sense.’

 

That said.

I will suggest no topic has  been tortured more by common sense than simplicity.

 

 

Common sense suggests the simplest thing is the best.

 

Common sense suggests it is easier for a person to remember one thing and one word.

 

Common sense suggests in a complex world we humans crave simplicity.

 

Common sense suggests in a busy world we only have time for simplicity.

 

Common sense suggests a lot of nonsensical bullshit.

 

I will not argue that making something as simple as it can be is good but … well … simplistically … oversimplification is misleading and ultimately creates bad less-than-informed decision making AND thinking.

 

We have used this common sense simplicity bullshit for one simple reason — it serves us well in challenging the most established legitimate rule of Life & things. And that rule is “the world is complex.”

 

We embrace simplistic solution after simplistic solution, all labeled as ‘common sense ideas’, which are often counter to what an expert would suggest <which is often deemed “too complex”>…  only to find 90% of the time common sense was not only just simply wrong but also made us stupider.

 

I have written about simplicity and the complexity of finding the simplest way to communicate the complex many times and as I do so today I would remind everyone of what Jonah Berger offered us for a nifty sound bite compilation of sound bites to create a sound bite philosophy:

 

Here are his STEPPS for making anything go viral:

 

–          Social Currency: We share things that make us look good (even if that means pictures of our cat).

 

–          Triggers: Easily memorable information means its top of mind and tip of the tongue.

 

–          Emotion: When we care, we share.

 

–          Public: Built to show, built to grow.

 

–          Practical Value: News people can use.

 

–          Stories: People are inherent storytellers, and all great brands also learn to tell stories. Information travels under the guise of idle chatter.

 

And while this is about “making things go viral” it is actually about finding the simplest way to communicate complex shit in a way that it is actually retained in a cognitive way.

 

I would also note that this dos not reflect “one simple thing”, sometimes your total obliviousness blows my mindit does reflect the complexity of reality and the mind and it reflects how to … well … help make us less stupider.

 

Ah.

Cognitive way.

As in “we actually understand what it is we heard, saw or read.”

 

That is an important thing to ponder because over simplification cheats cognitive value as well as the value of whatever it is you have to offer people. Simplicity may be “memorable” but it doesn’t really lodge itself in anyone’s mind & memory in any meaningful way.

 

In fact.

 

The less depth you offer in your oversimplification the more you are at the mercy of the mind that decides to remember you. What I mean by that is if you don’t provide the depth the mind will create some perceptions around whatever it lodges in the pea like brain.

 

Uhm.

 

This means the pea like brain lodges only what is actually the brain’s perceptions of what to remember and not what you <a> know to be true, <b> think it may be important for that mind to know or <c> want the brain to store away in its mind.

 

faulty reasoning oversimplification overlookI imagine what I am talking about is some wacky version of awareness versus engagement but that shit is bullshit too.

 

It’s all bullshit because we should be turning away from simplification and engagement and connection and simply focus on “say what you need to say to persuade someone to think or do what you want them to think or do.”

 

All the other bullshit just confuses things.

 

If I tell someone that ‘being noticed ‘ is the most important thing, than some asshat is gonna come up with some zany oversimplified shit that gets noticed but doesn’t effectively communicate one thing <let alone all the things you may have deemed truly important in the beginning>.

 

I admit … I balk at a lot of the bullshit offered online about simplification <and the importance thereof> because … well … it is an oversimplification which diminishes the importance of ‘communicating depth’ and increases the importance of ‘being noticed.’

I do not like that equation.

 

Effective communication is not a binary choice.

 

Effective communication, as with almost everything, is a complex challenge in communicating a complex thing well – because if you can communicate a couple things well it actually increases the perceived value <which then inevitably creates a stronger “memory stamp” … with value attached!>.

 

Which brings me back to our oversimplification crisis.

 

I could clearly argue that in today’s fragmented messaging world where information multiplies at light speed and a day still remains 24 hours that we humans are constantly honing our “incoming thoughts” filtering mechanisms.

 

I could also argue that our filtering system, as it exists today, sucks.

 

We have dumbed down our communication and thinking behavior to such a hollowed out status the majority of time we skate along the superficial irrelevant surface of reality.

 

If we are lucky, the ice doesn’t crack.

 

But the truth is that oversimplification only offers the thinnest of ice to skate on and inevitably we fall thru the ice … over and over and over again.

 

Uhm.

 

And in the business world falling through the ice is bad. It is, metaphorically, making a bad decision based on shallow thinking and paying for it.

 

Yeah.

I did say the biggest issue we face is oversimplification.

I said that because if I can solve this, if I can have smarter people communicating complex things more smartly and I can have more everyday schmucks understanding that simple solutions are more often like trying to place a square peg in a round hole … well … I think it unravels a shitload of other problems we face in today’s world.

 

I imagine I am arguing that if more people are less stupid and more aware of the reality of things the more effective & efficient we will be in addressing the difficulties reality tends to place in front of us.

 

period end-of-story_design

 

In the end I will go back to where i began … “say something meaningful in an interesting way.”

 

There are no rules nor boundaries in this statement.

 

You use as many words, or as few, as you need to say … to say something meaningful in an interesting way with the intent for it to be understood … and, ultimately, persuade someone to think something.

 

Period.

the myth of simplification

July 19th, 2017

simple i like

 

“The pure and simple truth is rarely pure and never simple.” – Oscar Wilde

 

 

“What a simple black and white world you must live in.” – unknown

 

 

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Communication.

 

Effective communication has been, and always will be, complex and complicated … and a good thing for society. Effective communication inevitably feeds into the minds and enlightenment of the listeners. If you dumb down communication inevitably you dumb down the listeners.

 

Old white men hollowed out communication. I imagine as they hollowed out everything else they found it inherently more productive to gain their objectives by hollowing out communication. Everything became soundbites, powerpoint bullet points and ‘elevator speeches.’ Effectively communicating complexity took on less importance than puncturing the mind with a quick sharp stab <and then walking away>. Old white men mastered the art of emptying communication to a point where businesses end up walking on the slippery surface of irrelevance <cloaked in a beautiful robe called “what is important for you to know.”>

 

Bruce McTague

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Well.

 

I may as well fulfill my contrarian obligations immediately – nothing is it is complicated complex not simple Life worldsimple.

 

Nothing.

 

Look.

 

I may be wrong but I think the world would be a shitload ‘righter’ if we just assumed nothing was simple and started acting that way.

The whole idea of simple and simplicity has … well … fucked us up royally. It has almost become an obsession toward which everyone is consumed by until we are either frozen into inaction <this isn’t simple enough> or we hold our “simplicity prize” up high proudly … only to find in our holy quest we discarded some essential items which would have actually helped this ‘simple idea’ live.

 

We all want to simplify our lives <or at least we talk about it a lot>, simplicity in thinking, simplicity in ideas and simplicity in work … and yet, as a generalization, we all seem to seek every way possible to complicate our lives.

 

We see simplicity as a way to solve problems and, whew, we are a certainly a ‘people’ of problem solvers <but also problem creators as a corollary>.

And, yet, “it seems simple …” may be the biggest problem of all and may be one of the most misused and misguided statements and thoughts in today’s world.

 

 

A good friend of mine, an experienced communications professional, always says “if you are explaining you are losing” as an argument for simplicity. The challenge is that it … well … isn’t an argument for simplicity. It is actually an argument for clearly articulating what you want, and need, to articulate.

In fact … as I will point out later in this rant piece … being too simple actually creates more confusion, therefore, simplicity could actually be creating the explaining.

oh my god cover mouth silence do not speak

 

 

<oh my>

 

 

And that is where the myth of simplification dies. It dies in truth and reality.

 

Simplicity reality, more often than not, consists of two opposing things – security/reliability, which anchors the sense of safety thereby justifying the common sense aspect of simplicity, & passion/risk/newness, which anchors the sense of movement thereby justifying the smartness aspect of simplicity.

Simplicity reality, more often than not, is an amalgamation of multiple fragments crating a mosaic which is pleasing to the eye <and relatively easy to grasp>.

 

Simplicity reality, more often than not, consists of some opposing thoughts in that, typically, if you have one… you can’t have the other.

 

Contrary to simplicity narratives the complexity actually brings in the pragmatism of a simplistic reality <and I would argue effectiveness.>.

 

All this means is that simplicity is rarely simple and trying to capture it in a meaningful single word or image is … well … not only silly but sells the depth & breadth of a decision or situation or idea or thought … or reality itself … short.

 

Reality is complex.

Life is complex.

Most ideas and thoughts are complex.

 

And there is no simple solution to complexity.

 

Simple is hard.

 

It is hard because sometimes, okay, most times simplicity is arrived at by distilling complex solutions/ideas down to its most efficient form.

 

business simplicity complex woekI would note that from my own business experience I would say that many times simplicity ideas can only be found from checking out all of the different solutions. And after sifting through everything simplicity is more often found in a “doh” moment <not an “ah ha!” moment> in that you may be surprised by the fact simplicity is just the thing that makes the most sense at the end of the day.

 

And why is simple THAT hard?

 

Well.

 

Al Einstein said, “Make things as simple as can be—but not simpler.”

 

Geez.

 

So simple isn’t the least.

It may actually be somewhere above the least and significantly below the most <complex>.

 

This doesn’t mean we shouldn’t seek simplicity. But what it does mean is that simple or simplicity shouldn’t be defined by rules or milestones or trite “say it in 10 seconds or less” dictates or, well, any boundaries.

 

Simplicity defines itself it is not defined. Simplicity is reflective of the time, place, people, situation and solution needed.

 

Ponder that my friends.

 

What may make simplicity even more complex is, oddly enough, that part which should make it the simplest.

 

Simplicity, more often than not, is the nitty gritty stuff and not the more glamorous big vision or “big idea” stuff. It is about marrying principle and pragmatism and gradual improvement – piece by piece and part by part.

 

To me, simple and simplicity tends to be found in shit that most people would think has nothing to do with simple:

 

  • Coalesce fragments

 possibilities-plans-ideas-infinity-life-business-choices

“The whole is simpler than the sum of its parts.

Willard Gibbs

 

I think people would be much better off f they understood that while simple may be represented in ‘one thing’ it is actually representative of many things.

The best of the best ‘simplicity finders’ are the ones who are the best at coalescing fragments. Gathering up disparate pieces of information and figuring out how to make them whole in a way that

 

 

  • Box in complexity

 

Let me begin by paraphrasing a quote about how Sylvia Plath wrote…

 

“Whether Plath wrote about nature, or about the social restrictions on individuals, she stripped away the polite veneer. She let her writing express elemental forces and primeval fears. In doing so, she laid bare the contradictions that tore apart appearance and hinted at some of the tensions hovering just beneath the surface of the American way of life.”

 

Margaret Rees

—————————————

 

I used the quote because far too many people think simplicity is about stripping away things to showcase the core instead maybe they should be thinking about stripping away the veneer so that the truth can be laid bare.

Let me explain <you will not agree with this if you do not agree that simplicity is a ‘whole made up of fragments’>.

 

Simplicity, to me, is about using the complex parts to box in the whole.

 

making your point bracket triangulate business combine experienceYou either:

 

 

  • Bracket what you want to offer <simplicity resides within two opposing thoughts>.

 

 

  • Triangulate what you want to offer <simplicity resides in the middle>.

 

 

  • Box in what you want to offer <simplicity gets squeezed into middle>.

 

Now.

Some people may use what I just shared and say “simplicity is the distillation” and I would push back by suggesting “simplicity is reflective of all the parts as it shows the whole.”

Am I parsing words?

Maybe.

 

But when someone says ‘show a picture’ or ‘say it in 5 seconds or you lose them’ and be done with it … I just don’t think it is that simple. Simple stimuli are just as likely to confuse. Provide ambiguity. Generate a feeling of ‘lesser than’ <”I am missing something of value or I missed the opportunity to showcase some value”>.

 

— note: there is a lot of research supporting this thought —

 

Look.

 

Our minds are like real estate.

 

Space is limited and we can’t let every thought, idea, product, person or whatever have a place to stay.

 

That means where the rubber hits the road with regard to being simple and simplicity is that it must create some connection with whomever is touching that simplicity

 

I will end with Chopin. Chopin is one of my favorite classical composers. I seriously doubt anyone who has ever looked at any of his sheet music would suggest his music was not complex. And, yet, close your eyes and listen … it contains a simplicity that connects.

 

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“Simplicity is the final achievement.

After one has played a vast quantity of notes and more notes, it is simplicity that emerges as the crowning reward of art.”

 

Frédéric Chopin

 

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All I know is that we have totally fucked up the idea of simplicity to a point where simple, or simplicity, is more a myth than reality. This myth has hollowed us out – hollowed our thinking, our communication and our culture.

 

beauty in the breakdown 2

Most of the worthwhile things in Life are not hollow … they have depth & breadth … they are … well … complex.

 

Reality is complex.

 

Life is complex.

 

Most ideas and thoughts are complex.

 

And there is no simple solution to complexity but I would suggest that the beauty can be found in the breakdown of the complex to its simplest form.

the unexpected move

June 27th, 2017

bad idea beauty life business

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“The unexpected, always the unexpected.


If they expect you to move right, move left.


The first law of survival in this jungle that you’ll inhabit.
The unexpected move. “

 

—-

The Avengers

 

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“She was already learning that if you ignore the rules people will, half the time, quietly rewrite them so that they don’t apply to you.”

 

Terry Pratchett

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Well.

 

Far too often in business we talk about making an “unexpected move” to gain an advantage as “zig when they zag.”

 

So … lets’ take a minute and talking about the whole “zigging when they zag” bullshit.

 

Oh.

Yeah.

 

On a football field zigging when they zag can be effective … but in business it is bullshit.

 

Look.

 

I am all for running with a temporary advantage when given the opportunity <and, yes, about 97.385% of advantages are temporary — I made up the 97.385% number>.

But that is not ‘zigging’.

 

I am all for hunkering down on a specific distinctness when it appears the rest of the category is bumbling around in an array of meaningless claims.

But that is not zigging.

 

I am all for leaping through a window of opportunity when the window cracks open.

But that is not zigging.

 

Suffice it to say … zigging, in general, is a stupid strategy.

 

Let me explain why.

 

Most industries once they have a fair number of competitors is more like a 7 zig zag highway unexpected businesslane superhighway where everyone is driving in the same direction within the same guard rails.

 

Not everyone will like thinking that but the truth is that most businesses have smart people who see the same information and do all the necessary research with people who are likely, and not likely, to buy whatever it is they are selling and therefore strategies are in the same realm and everyone is pretty much competing in the same arena.

 

This means a couple of things.

 

Everyone is speeding toward the same destination.

If something is obvious to you, it is most likely obvious to them.

 

What all of this means is you have to move but most moves have to be done artfully.

 

So maybe despite the fact I balk at the whole ‘zig when they zig’ and ‘unexpected’ anything in business gives me heartburn it is possible I could discuss the art of the unexpected move.

 

I call it “art” because unpredictability as normal behavior is bad. No one likes someone who is unpredictable 100% of the time and organizations <alignment, operations and ‘day to day doing’> tend to respond poorly to unpredictability.

 

unexpected changeIn my highway metaphor unpredictability most likely means either <a> a crash or <b> slowing down and you get passed or <c> you are now on a completely different road than all the other competitors speeding toward sales, & customers.

 

As for predictable?

Yikes. Boring. Lack of creativity. Bad <in a different way> … let’s just call predictable “lack of any art.”

 

In my highway metaphor this most likely means you are cruising in one of the right lanes, the slower lanes, and people are passing you all the frickin’ time.

 

This suggests making a move in your industry take more art and artfulness to navigate the path you desire or take advantage of the opportunity that may open.

 

This also suggests, in the business world, you sit up and pay attention just with a little more focus when someone pulls out the “maybe we should zig when they zag” tritism. You do so mostly because anyone who says that who is not on a football field most likely has their head up their ass <but want to say something catchy in a meeting to be noticed>.

 

I say that, again, because most time in a business industry companies are going in a direction for a reason … that is where the sales are. So ‘zigging’ when everyone else ‘zags’ more than likely means they are heading toward sales and you are not <but you can always say you zigged when they zagged>.

 

Ok.

 

Now.

 

If you want to tie ‘unexpected move’ to survival … well … that is a different story.

 

Survival does have a nasty habit of forcing some unexpected maneuvering. Ok. Maybe out of desperation the predictable in us decides that maybe being ‘unexpected’ may actually be called for.

 

I would suggest that if you find yourself in desperate times rarely is anything artful in that moment.

But I would suggest that in a desperate survival mode I can offer tow lists you should write up on some big board in some big conference room and make sure you discuss.

 

There are basically 4 basic responses to a threat <or opportunity I imagine>:

 

 

  • Fight

 

  • Flee

 

  • Deceive

 

  • Submit

 

 

Any move you choose to make will be derived from one of these four spaces.

Choose wisely.how we survive makes who we are

 

Once you have chosen <wisely> effectiveness in a survival fight basically comes down to 4 things <in the order of importance>:

 

 

  • aggression and willingness to hurt your competition

 

  • willingness to get hurt yourself

 

  • skill and knowledge

 

  • strength and power

 

 

Some may haggle with my order but the top two will dictate your success regardless of how you stack the last two.

And of the last two is would suggest most of the time knowing what to do is more important than brute strength.

Choose wisely <but always choose the first two or you will get crushed>.

 

I offer these two lists because when anyone suggests zigging when someone zags I bring these out.

Shit.

I bring these two lists out almost any time a business wants to talk about effectively competing in an industry.

 

Why?

 

Because nothing really matters if you do not figure out these two lists.

 

Why?

 

Temporary as long asGoing back to what I said earlier … advantages are temporary   and the other guys/gals you are competing against are as smart as you are.

You don’t zig just for the sake of zigging <that is wasted organizational energy> and if you do have to take an unexpected move it is most typically a response to something in the situation.

 

While we like to talk about zigging and zagging the reality comes back to the highway. You have to move forward and keep moving forward <or get run over>.

The only zigging anyone should ever talk about is either moving into another lane to pass someone or another lane to let someone pass you or change lanes to avoid a crash.

 

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“Desperation is the raw material of drastic change.

Only those who can leave behind everything they have ever believed in can hope to escape.

 

—-

William S. Burroughs

 

==============

 

Unexpected moves just to do something unexpected is … well … stupid.

It is in the same category as change for change sake.

It is in the same category as zigging when they zag.

 

Now.

 

Unexpected moves made in the search for something incredible waiting to be known <some desired destination>? Well … yeah … that isn’t stupid.

 

===========

“Somewhere, something incredible is waiting to be known.”

 

—-

Carl Sagan

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.......... zig zag mistake ................

……………. zig zag mistake …………….

Unexpected moves made to survive on the competition highway? That isn’t stupid.

 

Unexpected moves made to veer through a window of opportunity that arises? That isn’t stupid.

 

But zig when they zag? C’mon. That’s just stupid.

 

It is stupid because more likely than not it just means you will have not left the comeptition behind but rather just left the competition.

one of those dumb days where

June 13th, 2017

do nothing sloth impossible every day jo

==================

 

“We are dying from overthinking.

 

We are slowly killing ourselves by thinking about everything.

Think. Think. Think.

 

You can never trust the human mind anyway.

It’s a death trap.”

 

Anthony Hopkins

 

======================

 

“It’s one of those dumb days where nothing’s really wrong but nothing’s really right either and the sky can’t even choose to be white or gray.”

 

Andrea Portes

 

=====================================

 

 

nothing neon sign

 

“Nothing” days.

 

 

Its hard to believe with all that shit we always seem to have to do and all the shit that seems to be happening around us and all the shit society, people and culture claims we are demanded to pay attention to … there can be nothing days.

The dumb days in which nothing happens <albeit lots of somethings actually happen>.

 

I think this is one of those things I didn’t think about until I actually thought about it — how can a day be nothing when you actually did a shitload?

 

Sure.

 

There are some people who get busy doing nothing <I actually call this ‘the art of looking busy’ and have a piece on his coming up>.

 

But the majority of us do a shitload of something on the days which we tend to i expect nothing still too muchview as having done nothing.

 

And I am not sure that is particularly healthy.

 

You can surely assess what you have done and apply some value less than what you wished you could assess … but even that “lesser value” is not zero, therefore, it is not nothing.

 

Personally I think this happens because the majority of us have a natural resistance to nothing. What I mean by that is being associated with “nothing”, particularly in a country that extols doing, creates some sense of diminishing or diminished.

 

And no one likes to feel either diminished or having whatever we actually did do be diminished to … well … nothing.

 

Anyway.

 

What that means is we will apologize for ‘nothing’ with a variety of reasons – distracted, bored, tired, etc. – because in the end our internal integrity compass wants to point toward something to make us happy.

In fact … someone created something called the Nothing Day which has been commemorated since 1973. The day is literally about doing nothing at all. There is absolutely no purpose or intended structure for this pointless celebration.

 

especially if its nothing days

 

My point isn’t that we should celebrate nothing or doing nothing or even the feeling we actually did nothing but rather that we see “nothing” where there really is something.

 

Yeah, yeah, yeah.

 

This is even making my head hurt.

 

Let me try this.

 

Far too often we fall into an all or nothing assessment with regard to our day. What that means is we could actually do a shitload but if it doesn’t meet some “something” standard it then falls to a 100% nothing value.

That is nuts.

 

==============

 

“Either I reigned supreme or sank into the abyss.”

 

Simone de Beauvoir

 

==============

 

And I can honestly say its nuts because I do it. I can reach the end of a day with a long list of shit I have done and sit back and say “shit, I did nothing.”

And I don’t think I am that different than a lot of people.

 

I could speculate why we do it but I will not.

 

Mostly it is because we think, think & think about the shit … and overthink it … and it is a death trap.

 

Mostly I think society & culture seems to put an extraordinary amount of value on tangible recognizable outcomes therefore if you just do shit … but the shit doesn’t offer some trophy outcome you can hold up for everyone to see than … well … we think we have nothing to show for it. That is also a death trap.

 

That’s dumb.something and nothing sign

 

Not only is that dumb it is the foundation for one of those dumb days where nothing’s really wrong but nothing’s really right either and the sky can’t even choose to be white or gray type feeling … which is a pretty dumb feeling to have.

 

All I can say is that the next time you think it is one of those dumb days where you did nothing … maybe stop overthinking and make it a simple thought — I did some shit today. I will do more shit tomorrow. And eventually some good shit will happen.

come to an entirely erroneous conclusion my dear Watson

June 9th, 2017

conclusion header facts truth

================

 

“I had,” he said, “come to an entirely erroneous conclusion, my dear Watson, how dangerous it always is to reason from insufficient data.”

 

Sherlock Holmes

<The Adventure of the Speckled Band>

 

================

 

 

“When we get better understanding or the facts or evidence don’t agree with the theory we must change the theory and change course.””

 

Sherlock Holmes

 

============

 

“… when you hear hoof beats behind you don’t expect a zebra.”

 

proverb

 

===================

 

So.

 

“I believe” may be two of the most dreaded word you can hear in today’s world.

i believe hand writingThose two words may be this century’s version of throwing down a gauntlet or challenging someone to a duel.

 

“I believe” has been bastardized in today’s world to actually mean “I know” <but people have convinced themselves if they soften it with ‘I believe’ people will think they are more open to listening and true discussion>.

 

Facts matter. And they matter a shitload not only with truth but in the battle between I know and I believe.

 

The problem is that while facts are facts … two facts can coexist in the pursuit of “I know.”

 

Shit.

The truth is that … well … truth , the unequivocal kind, is most likely borne of let’s say 8 facts <I made that number up> coexisting … which when arranged into a pattern make up an unequivocal truth.

 

This means unequivocal truth … or let’s call it good solid “I know” is made up of a puzzle of facts … not just one fact or even two.facts conclusion truth think

 

The practice of Truth is actually a profession of facts.

 

Using legalese for binding of contracts … by means of facts, truths are created and beliefs come into existence. Yet, in spite of all good intentions, the meanings of individual facts are not always clear and unequivocal. They may be capable of being understood in more ways than one, they may be doubtful or uncertain, and they may lend themselves to various interpretations by different individuals.

 

Following that thought … this means, when differences in understanding are not resolvable, divides in “beliefs” occur and dysfunction, in terms of lack of progress, occurs.

 

Once again, in legal terms, this is called “ambiguity.”

 

void delicious ambiguityParadoxically enough, the word ambiguity itself has more than one interpretation.

 

The general meaning has to do with how things are said, the words that are used, by someone and how those words are understood.

 

Ambiguity occurs where the two are not in alignment. The lack of alignment actually springs back upon the facts themselves in a vicious way — the fact itself comes into doubt.

 

Sigh.

 

But facts are facts. The problem isn’t about the fact but rather most truths are more complex than one fact. Unequivocal truth is grounded in … well … 8 facts <once again, I picked 8 out of the air but you get the point>.

 

This problem gets compounded by how people elect to actually use facts.

 

Using my 8 let me tell you what I mean. The expert, the most knowledgeable, array of facts truth findingwill stack up the 8 facts from top to bottom in order of priority … but all relevant to making and truth unequivocal.

 

 

 

Then we, the non-experts, get in the game.

 

Some of us use the highest priority fact … and that is all.

 

Some grab the facts we want in the order we want and create the truth we want.

 

Some may actually use the 8 but decided to prioritize them in a different order.

 

All are using facts. Most are using them improperly or in an incomplete way. And, inevitably, 90%+ end up with an “I believe” and not an “I know” stand.

 

I know. I know. We all wish truth could be easier and, in fact, many people flippantly suggest truth is simple <or simpler than we make it out to be>.

 

Here is what I know about that. Using the thought I used upfront in this piece “… when you hear hoof beats behind you don’t expect a zebra.”

Well.

An expert, maybe a horse trainer, could hear the hoof beats and tell you with 95% confidence the breed, the weight and the type of horse coming up behind you. The dreamer will suggest it could be a unicorn. The pragmatic will narrow it down to a horse, zebra, antelope or some 4 hoofed animal.

truth facts numbers understand question

Truth is less than simple and more in need of facts than we like to admit.

 

Yes.

 

The trouble with unequivocal truth is that it usually takes ‘one more step than you think’ to get there. Unfortunately, the truth about this is most of us don’t make it there.

 

We stop short.

And I tend to believe most of us know we are stopping short. We like the facts that we have but we, at the same time, know there are most likely some more out there that could be useful. We have 3 or 4 and decide the remaining 4 or 5 are just not that necessary. I guess we bank on the fact if we stop short we have at least grabbed the top 3 or 4 most important facts in an unequivocal truth.

 

Yikes.

 

Dangerous thought.normalizing behavior light matches flame fire danger

 

It’s dangerous in believing we have the most important ones of the ones we decided is enough but possibly even more dangerous is that we confuse an unequivocal truth for a simple “I believe” thought.

 

It is dangerous because “I believes” tend to reside in the negative space. Huh? If you only snag 4 of the 8 necessary facts the debate can never be resolved as the back & forth ends up in the blank spaces around the discussion. Truth is constructed more often by what was not found than what was found <look at what I didn’t point out versus what I did point out> – that is negative space truth.

Uhm.

That is not unequivocal truth.

 

In fact … it poisons the unequivocal truths in a misdirection of specious comparisons.

 

I would suggest that more of us should pay attention to negative space.

Why?

Negative space is usually indicative that a fact is missing. 99% of negative space can be filled with a fact <if only we looked hard enough for it>.

 

All that said.

 

Truth is the axis munid … the dead center of the earth.

 

=============

 

“the person who pretends to not see the truth is committing something much worse than a mortal sin, which can only ruin one’s soul – but instead committing us all to lifetimes of pain. The truth is not just something we bring to light to amuse ourselves; the truth is the axis munid, the dead center of the earth.

facts results truth conclude

When it’s out of place nothing is right; everyone is in the wrong place; no light can penetrate.

 

Happiness evades us and we spread pain and misery wherever we go.

Each person, above all others, has an obligation to recognize the truth and stand by it.”

 

—–

Jacque Silette

 

================

 

I believe, no, I know the world would be a better place if more of us took that thought seriously. Because if we did than maybe we wouldn’t stop short of the unequivocal truth destination. Maybe we wouldn’t settle for an “I believe” thought and confuse it with a real “I know” thought. And maybe if we did there would be less discussion of alternative facts and more discussion about unequivocal truths on which we could center ourselves on.

 

“I had,” he said, “come to an entirely erroneous conclusion, my dear Watson, how dangerous it always is to reason from insufficient data.”

 

Geez.

 

If Sherlock Holmes says that sure as shit more of us should be saying it <and I conclusion tired of thinking ideadon’t think we are>.

 

 

Unequivocal truth exists.

 

They exist as surely as Santa Claus <yes Virginia, there is a Santa Claus >.

 

We just have to want to get there and not be satisfied by stopping short and feeling good about the facts we gathered … short of the ones we need to reach unequivocal.  I don’t know that 8 facts create an unequivocal truth is the right formula but I sure as shit believe it is on the right path to getting there.

 

 

nights bigger than imagining

June 2nd, 2017

stars and night sky

—————

 

“And the nights, bigger than imagining: black and gusty and enormous, disordered and wild with stars.”

 

—–

Donna Tartt

 

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“This is the way the world ends

Not with a bang but a whimper.”

 

T.S. Eliot

 

==========

 

 

Well.

 

stars and planets at nightDespite the fact most nights remain the same amount of hours, minutes and seconds day to day a sleepless night can often look bigger than imagined. I have found that sleepless nights are less about restless minds and more about capacity in a squeezed space.

 

Huh?

 

Let me tackle squeezed first.

 

In general the world is a pretty vast place and our lives can seem fairly inconsequential. The good news about this is that within all that vastness there is a lot of room to let some of the more horrible or horribly mundane crap just slip by.

 

The bad news occurs when all of a sudden Life, and the world, shrinks and you feel squeezed. And this can happen a lot easier than one may think.

 

Ponder what I am going to say as “the big squeeze.”

 

Everyday everyone faces some naturally occurring ‘shrinking’ aspects which in and of themselves can’t shrink your Life enough to matter. Let’s just say this is the daily grind of work, chores and family & Life commitments. Some things go well and some things don’t.sometimes the smallest things

And then, of course, there will be a day or two where the things that “don’t” significantly outnumber the things that “do.” because this is day to day shit I view this as getting squeezed from the sides. They kind of suffocate you a little.

But set that aside for a moment.

 

And then there will be some days where you have that ad hoc shit you have to plan to get done … the faucet is dripping, the car engine light is on, someone hit the mailbox, crap like that. 95% of the time this kind of shit never goes as planned. It takes too long or it doesn’t get done right the first time or … well … suffice it to say … the easy stuff never gets done as easily as you would want.

And then, of course, there will be a day or two where the things that never get done as easily as you want actually end up just not going right. This is stupid little shit … but maybe think about it as maybe getting squeezed from underneath – an unexpected aggravating shift on the ground below you.

But set that aside for a moment.

 

And then there will be some days where you turn on the TV or maybe scan the internet news breaks and … well … some shit has hit the fan. Your country has made some monumental decision that seems to shift its place in the world.

Some nutjob terrorist has committed some heinous act to innocent people.

Some “thing” happens that feel like a shift in the bedrock of ‘what is.’ It may not directly affect you but you sense that it is a monumental thing which will most likely affect you <even though you aren’t sure how yet>. This is big shit … this just makes you feel a little like the weight of the world has gotten a little heavier and the world as you have known it has become a little murkier. You are getting squeezed from above.

But set that aside for a moment.

 

life big squeeze

 

Now.

 

I will now get to capacity.

 

Let’s assume on one day all there of things happen … you get squeezed all on one day. Oddly, this becomes a test of your capacity <which implies largeness>. And, yes, maybe it is about largeness. As in how large you can remain as you get squeezed.

 

Some nights it isn’t easy to not get suffocated.

Other nights you find your capacity and push back a little.

Most nights you find just enough largeness to not get … well … too little.

 

But the nights in which all three aspects I outlined squeezed you I would suggest … well … the word ‘forlorn’ comes to mind.

 

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“Oft hope is born when all is forlorn.”

 

J.R.R. Tolkien

 

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I use forlorn because I associate it with capacity as I am discussing it today.

Forlorn has a sense of shrinking to it in that the good in Life seems to shrink forlorn bird in a cage squeezeand that which is bad seems to grow and you are left with that wretched forlorn feeling which dogs you throughout a sleepless night. Forlorn seems like it is more appropriate than lonely or lonesome in that it specifically embraces a senses of wretchedness and desertion or abandonment … in my mind … ‘despairing of the arrival of a friend … in this case … a friend called Hope.”

 

To me … all of what I just shared with regard to squeezing and capacity captures the essence of the worst of the worst sleepless nights.

And, if I were a betting man, I would bet we have all had a few of these.

 

Ok.

Here is what I know.

 

Most of us get through these nights. Despite the vast emptiness of a night, more vast than we imagined it should be, we cast about among the chaos of the stars and find some light.

I like to think of it as we clamber through the clouds and exist.

 

===============

 

“I will clamber through the clouds and exist.”

 

—-

John Keats

 

==============

And the outcome of most of these nights, in addition to being tired, is out of the gauntlet of forlornness we seem to come out with a degree of hope. point where too tired despair night get to work

 

Hope for a better day <at minimum> and maybe Hope for something better <at maximum>.

 

In other words, out of the bigness which seems to squeeze us if but for a moment we rummage through a sleepless night … one black and gusty and enormous, disordered and wild with stars … and come out a little less black, a little more calm, a little more ordered and a little more focused on some star.

 

 

shrinking in comparison

May 19th, 2017

 shrinking trump comparison

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“Most of us, shrinking from the difficulties and dangers which beset the seeker after original answers to these riddles, are contented to ignore them altogether, or to smother the investigating spirit under the featherbed of respected and respectable tradition.”

 

—-

Thomas Henry Huxley

 

===============

 

“Not fearing death, nor shrinking for distress, But always resolute in most extremes”

 

.

William Shakespeare

 

=====================

 

Well.

 

Spend enough time in a corporate career and move up in a corporation and pretty much everyone gets some sort of media training <how to communicate trump tweet business hollow empty words awkward situationwith media and effectively communicating your message>.

 

And before you think this is just about senior management folk let me tell you that all you have to do is work with any significant franchise organization and you will invest more energy and time doing media training at all levels than you really would like to do.

Why?

All you have to do is get burned once by some local TV station trying to find some ‘you would be shocked’ story and you will learn the value of media training outside the corporate headquarters and on-the-ground at the service & franchise level.

 

I have received some fabulous media training throughout my career and most likely have a couple of media training manuals and presentations on some thumb drive somewhere. Training can span from a simple one-sheet ‘do this and don’t do this’ to sitting down in front of a camera being taped and grilled by some inquisition-type corporate communications expert <who you will hate for weeks after>.

 

For most of us … all training is excruciatingly painful.

For most of us … all we seek is “an opportunity to keep our mouth shut.”

 

But, alas, corporations and senior management demand face time publicly and it is better to arm yourself than to go into the fight “winging it.”

 

Now.

 

Most relevant to my thought today is that this training pays off in spades when you are forced into a comparison situation. Think being on a panel or standing at side by side podiums. I wrote not long ago about the window of ‘stark contrast opportunities’ in which I discussed the upside in terms of building shift up or downvalue thru contrast.

 

Well.

As with anything good there is also a potential downside.

 

In a contrast situation there is a winner and a loser. And I don’t care how good a thinker you are, how good an instinctual communicator you are or how good an ‘explainer in chief’ you are … you cannot go into any comparison & contrast situation assuming you will  be the better one, the winner by default, in a contrast situation.

 

Contrast situations are fraught with peril.

 

I won’t go into all the training crap but I will point out two core aspects which are relevant to being in a public contrast situation:

 

  • The hard one: simplify without oversimplifying

 

This is hard. Really hard.

And usually takes a shitload of practice & experience … and even then you will not always get it right <except for those truly gifted communicators who make all the rest of us miserable in that because they can do it everyone believes they can also do it>. My belief is always to say just enough so people understand and assume someone will ask a question if they need more information. If you do that, your experience with questions, what questions you get, kind of hone your ‘what is too much and what is too little’.

But you need enough experience and questions in order to be able to bracket what is most efficient & effective.

 

That said.

 

Oversimplifying concludes in one of two places <1> you have no idea what you are talking about or <2> you are out of touch with details and depth of truth

 

You have to figure out a way to showcase you understand the complexity without boring the shit out of people and, ultimately, convincing them you really do know your shit. In addition … you want to give just enough nuance and depth to suggest an ‘attack’, or clarification <which is just another kiss of the comparison death> would be a waste of time.ideas communicate media training shrinking

 

I will not go into all the gory details of how to efficiently communicate complexity <which is actually the advice we should be giving everyone rather than “keep it simple”>.

 

Suffice it to say there are three effective ways to simplify without oversimplifying.

 

 

Bracket your thought with two support points.

 

Triangulate your thought by offering three reasons to believe.

 

Box your thought in with 4 simple reasons why your thought makes sense.

 

A lot of people suggest always providing your thought and one reason to believe support <simple linear support> but the best training I received made the point that this makes your thought more vulnerable to questioning and, if possible <unless you have one undeniable blockbuster reason to believe> you should figure out a simple way to show simple complexity demands nuances smartness.

 

I imagine what I am saying in this aspect is you want to protect your words, thoughts and ideas from shrinking. And the way to do so is to effectively build a wall around them. Without the wall, the protection, the thought can get squeezed until it no longer exists … and you shrink a little every time that happens.

 

 

  • The easy one: avoid hyperbole like it is the plague

 

Hyperbole creates a gap, an empty space, in between reality and some quasi-imagined reality.

 

Uhm.

 

fill-emptiness-empty-with-various-thingsEmpty space to a listener/questioner/debater is like sugar for ants. Our tendency is almost always to make problems look bigger and successes more successful … it makes us look more heroic. But in our tendency to do so it actually … well … shrinks us. The truth is many of us think our jobs are fairly mundane and when discussing what we do, and have done, publicly we think “who the hell wants to hear this?” and then head down the path to make what we do, or did, look less mundane and more challenging or exciting.

 

Media training helps you see this.

And what you do is not worry about what you do but rather show how much you love what you do, or did, which breathes some helium into it and makes it look bigger. Suffice it to say it is incredibly difficult for someone to shrink what you like and what you are passionate about than it is to poke a hole in the empty space created by hyperbole and shrink the entire thought to a shriveled balloon status.

 

 

Ok.

 

Why did I bring this up today?

 

Well.

 

Sigh.

 

It becomes more obvious everyday … the shrinking of America right before our eyes.

 

Yesterday I watched President Donald J Trump stand at one podium and the president of Columbia, Juan Manuel Santos, at another podium. As they each trump santos colombiaspoke I watched Trump shrink before our eyes and America along with him.

 

The adult at the front of the room was a president … just of Columbia.

 

No offense to Columbia or the Columbian president but I don’t expect a country whose economy is 42 times smaller than the US Economy to have a president who sounds smarter, speaks smarter, shares smarter information and handles himself more smartly than the president of the USA. Let alone watching the poor Columbian President trying to be diplomatic when he clearly wanted to look at Trump and say “are you a complete fucking idiot?”

 

It bothered me a little less as we watched Angela Merkel of Germany a month ago stand side by side with Donald J Trump and his words and speech made him shrink before our eyes <and earned Merkel the title of ‘leader of the free world’>.

Yeah.

That’s tough competition for any president so while I cringed at the shrinkage I figured it may be one of Donald J’s most difficult contrast & comparison situations.

 

But in between yesterday’s unfortunate public display and Merkel’s hint of what was to come we see time and time again he is placed side by side with the leader of another country and he shrinks in comparison as soon as they both start talking.

 

By the way … this is a problem.

Not just for Donald J Trump but also for America.

 

When he shrinks in comparison America shrinks globally. This doesn’t mean we will not retain the world’s largest economy which demands that people have to deal with America regardless … but … it effectively shrinks our leadership role globally.

 

Sigh.

 

I honestly don’t know what I would do with Donald J Trump if I was his communications director. I know I would be honest with the Trumpster and say “stop giving interviews because you don’t know when to stop talking” … “don’t answer in paragraphs but rather in sentences because you cannot assemble a coherent paragraph thought” … “never talk about yourself when standing side by side with a peer”“lets schedule some more of those fake campaign speeches  in front of your few rabid followers so you can feel free and complain about everyone & everything and explain how great you are because they will love it.”

 

I also know my honesty would get my ass fired so quickly don’t blink because you would miss my time in the White House.

 

Media training is a pain in the ass but in its pain it grinds you down to reality about yourself. You learn to duck the bad comparisons a little better and seek the opportunities to contrast positively a little better.

 

stop this train add up

 

I don’t believe we need a member of the Mensa society to be the president or even to be effective in positively contrasting themselves in a tough situation in which the other is smart, thoughtful & articulate. But you do need someone who is self-aware in the moment & environment. Media training almost above any other training you may receive in business harshly introduces you to self-awareness.

 

What I do know is that without some very harsh media and communications training President Trump will continue to shrink in comparison time and time again.

Enlightened Conflict