Enlightened Conflict

balanced versus proportional

June 7th, 2017

balance proportion life business things

 

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“You cannot live without establishing an equilibrium between the inner and outer.”

 

—–

Paul Auster

 

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“I used to think of you that way, you know. Like the sun. My own personal sun. You balanced out the clouds nicely for me.”

 

He sighed.

“The clouds I can handle. But I can’t fight with an eclipse.”

 

 

Jacob

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“The idea that talent is directly proportional to your trophy cabinet is one I oppose.”

 

—-

Alex Turner

 

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Ok.

 

balance elephantI have been extremely consistent over the years with regard to my belief that I think balance is the key to almost any successful endeavor – in life & in business.

 

Suffice it to say … I am a big balance person.

 

And, yet, the other day during a business discussion it occurred to me that I may not be using the right word or even have the concept correct.

 

I may actually be a ‘proportional’ advocate.

 

Business, more often than not, is about assessing the correct proportional value of a topic, fact or idea and assigning the correct proportional response to that value.

 

Sure.

 

That may inevitably arrive at something we could call “a balanced response” but to get to the so-called balance we need to think about proportions.

 

I imagine, in my head, this means I need to stop viewing things as a zero sum balance but rather as proportional to the situation in hand.

balance and proportion graph

 

I did some research and back in 1975 a guy named Piaget described the essential characteristic of proportional reasoning as it must involve a “relationship between two relationships.”

 

Now.

 

I am not really sure what that means but I am guessing it means that proportional assumes some dimensional aspects while balance is simply a relationship between two more concrete things.

 

He also suggested that proportional involves something called “additive reasoning” which, to me, explained my misrepresentation of balance.

 

Balance suggests an either/or trade off … something like teetering on a balance beam … proportional suggests a more spatial trade off … or maybe ratio based trade off. What I mean by that is I can add one thing as part of a compromise and its true value is a zillion and give up one thing as part of the same compromise and its true value is 1/10th of a zillion.

 

I balanced my response but gained a proportional advantage.

 

There is even something called ‘the constant of proportionality’ but that becomes too complicated for my pea like brain so I will let you google it and see if you can explain it.

 

balance wheel of life proportionateI imagine my real point is that most of us, most likely, are proportional thinkers and not balance thinkers <although we say we are balanced>.

 

More often than not we invariably assess things through assimilation and the synthesis of multiple things <numbers, ratios, tangible, intangible, and … yes … even missing information & components>. Our decisions are a messy mix of analyzing a series of unequal and equal things shaping them into the proper proportions to make a … well … proportional response.

 

All that said.

 

Here was the bigger epiphany to me.

 

While balanced may be the improper term the more I focus on it the higher the likelihood I would actually end up doing the wrong things.

Huh?

If you focus on balance you will inevitably try and force equality in all things. That may sound good but it ain’t really reality. Simplistically it means you are focused on the wrong outcome & objective.

 

Instead, if you focus on the best proportional response to every situation, you may not end up with a one-to-one balanced relationship on any one comparison you review <which creates issues in its own right> but you will end up with a balanced relationship on any given series of comparisons.

 

That last paragraph may actually showcase why most people focus on balance. In a simplistic measurement business world we are almost always demanded to show one-to-one or linear explanations.

 

Balance does that.

 

Proportion does not.

 

This means to embrace being proportional means you will have to accept the burden of explaining the more difficult to explain, to showcase asymmetrical as actually being simple and dimensional can actually reflect symmetry.

 

Nothing in what I just shared in that last paragraph is easy. Particularly in thoughtful rabbit idea quick slowtoday’s business world.

 

All I really know is that whether I like it or not I am actually a proportion person and not a balance person.

 

It only took me over 25 years in business to figure that out <no one has ever suggested I am a quick learner>.

 

Think about it. You may actually be a proportional person too.

confusing America First and Economics First

June 1st, 2017

normalizing america bad behavior values phoenix

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“America is great because she is good.

If America ceases to be good, America will cease to be great.”

 

Alexis de Tocqueville

 

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“We Americans are a do-it-yourself people.

We are an impatient people.

 

Instead of teaching someone else to do a job, we like to do it ourselves. And this trait has been carried over into our foreign policy.

 

Nixon from his Silent Majority speech

 

==============

 

 

So.

 

It is a little difficult to unpack everything happening with regard to “America First” and what it means for America short term and long term.

 

trump embarrassed point leader bullyI have a lot to suggest on this topic but because there is so much let me offer some overarching ways of viewing it all. I would also like to note that I am purposefully using Trump as a reference point and not Republican or Trump administration because I believe we would be incredibly shortsighted to not believe that his personal views on how the world exists <in his mind> do drive his behavior and the decisions being made:

 

  • How Trump views the leadership concept of dragging up versus dragging down

 

  • How Trump views rules & regulations

 

  • How Trump views I versus team

 

  • How Trump views uncertainty

 

  • How Trump views life only through a dollars & cents lens <driving an economics first, and only, view>

 

All of these views drive America First … all of which <I would suggest> actually encourage an America Alone strategy. In addition … to a larger extent … all actually encourage an “every man for himself” attitude <kind of an extremely perverse version of traditional conservative ideology>.

 

Dragging up versus dragging down

 

As of this writing I have no clue whether America will stay in the Paris Climate agreement but I will use it as an example of how Trump views America leadership and leadership in general <because it applies to almost everything he is doing>.

 

Leaders understand that to lead you need to ‘drag up’ behavior. This comes at shift up or downan expense in that you are demanded to do more things and act a little ‘better’ without any real compensation.

Yes. This makes Life harder for the leader and mostly offers no additional compensation for the extra effort. You do it because it … well … leads behaviors and attitudes.

 

For example, part of the Paris agreement was that United State had higher standards. This certainly places a burden on American companies. It also translates into an innovation push to meet those standards. And, ultimately, because we lead in innovation the rest of the world will eventually buy our innovations. This leadership also encourages other countries to ‘play up’ as close to United States as possible. Our ‘compensation’ for our better behavior may not be apparent short term but bears the fruits long term <and it is what leaders do>

 

Conversely, if United States drops out, the overall leadership standard drops and, as any organizational study will tell you, the overall tide of standards will sink lower as things get dragged downwards.

This is, simplistically, why leaders have higher standards in business. It drags the organization up … and not down.

 

Trump does not understand this. Nor does he believe in this. I feel comfortable saying this because if he doesn’t understand how his current behavior drags down … well … everything it is indicative he doesn’t understand dragging up.

 

 

Rules & regulations

 

I took a big gulp as I found a list of regulations the Trump administration has obey ruleseliminated while we were watching the general incompetence <by the way … I am not suggesting eliminating things is any less incompetent because even on that Trump seems to follow an “if it exists it should not exist” strategy and not “a thoughtful consideration of its impact” type decision> of Trump leadership.

 

Think of it is this way. Trump believes if there had been no rules & regulations he would be the wealthiest man in the world. He has never found a rule or regulation he has ever liked. He also believes that if he thinks that everyone should think that. I have written about capitalism a zillion times and I have argued that unfettered capitalism simply brings out the worst in people and increases inequality. Rules & regulations, done well, tend to herd behavior <and everyone makes money>.

 

Trump doesn’t think rules apply to him so why wouldn’t we expect him to eliminate rules so he doesn’t even have to pretend he plays by the rules.

 

I versus team

 

Trump has never been part of a team nor does he have any desire to be a team leader. How this translates into his decision attitude is that the global interconnectedness is irrelevant to him. No. He actually thinks it is a negative.

We are not a global team seeking to win but rather it is ‘every man for himself.’ Unfortunately this attitude also cascades down into domestic policy.

 

And because I used the Paris Climate deal earlier to make a point on something else I will do so again here. One would think it would be remarkable that someone who has not appointed someone to run the White House Office of Science and Technology <a person who traditionally serves as the President’s chief science officer> or has the majority of posts on the President’s Council of Advisers on Science and Technology <a group of civilian science and tech leaders who advise the president> unfilled would feel qualified to make this Paris decision.  However, if you do not value a team effort and believe “I” is all that matters then the qualified support doesn’t really matter and, in fact, could negatively affect “the I.”

That is what he is doing with … well … everything. “I” is all that matters … ‘fuck office-politics-navigator-sledgehammer-business-jerks-speechthat team thing.’

 

All that said. Everything Trump does and supports gives the finger to anything that could be construed as a team effort. It is “I” in the world. “I” as a country. “I” as a business and … well … “I alone” is the mantra.

 

That said, “it has always been about me and just me” bleeds into everything Trump believes and does.

 

Uncertainty

 

Suffice it to say Trump views uncertainty as a positive <with regard to everything> therefore he is willing to commit to no long term plans or vision and , at the same time, spin the wheel of the ship to wrench it in some direction yet to be identified. It also seems to me that wrenching the entire system 180degrees creates what I offered up as the biggest flaw in Trump’s way of doing business — uncertainty.

 

He does this because he thrives on the belief America will ultimately benefit from uncertainty. He believes that America will swoop in now that is it is free from the shackles of the ‘old order’ <way of doing things, deals, regulations, etc> and dominate what … well … we plans-plus-certainty-fail-uncertaintyalready dominated.

 

The country that has spent decades constructing an international construct based on free trade, multilateral cooperation, a global alliance network, and the promotion of democratic values has now chosen as its leader a man who detests any structure supporting any & all of those things. He wants a demolition derby hoping his car is the winner.

 

This is a bad idea. Very bad. And, once again, while I am disappointed in Trump I am even more disappointed a business man <the secretary of state> thinks this way because it ignores business 101.  Well. It ignores business 101 depending on whether you think America is special, exceptional in some way or that part of what makes America distinct in the world is not the bigness of our economy but rather the bigness of our idea.

 

That said, Trump doesn’t believe in big ideas he only believes in big money. Oh. If you have no ideas the only way to make money is to take advantage of uncertainty. The problem is that America is built on an idea & ideals and not money and while we may <if we are really lucky> benefit economically we will do so at the sacrifice of our ideas, ideals and leadership in this uncertain world Trump desires to play his dangerous game in.

 

Leaders don’t act with uncertainty as their compass they use certainty to lead. Of course, Trump wouldn’t know how to lead even if given an instruction manual with lots of pictures.

 

The dollars & cents lens <economics first>

 

I am not a diplomat or some foreign policy expert but I admit that I took a big gulp the other day when I saw secretary of state suggest that America should american global comercial ineterstmake economic and security needs above American ‘values.’ It seems to be that everything will be decided on an exchange of money and not on an exchange of ideas <where value is a combination of economics and values>. Yes. This means that everything and everyone will be viewed through a dollars & cents lens — if you have money, let’s talk.

 

US foreign policy, Tillerson said, is guided by fundamental values, but he cautioned: “If we condition too heavily that others must adopt this value that we’ve come to over a long history of our own, it really creates obstacles to our ability to advance our national security interests, our economic interests.”

 

Well.

 

This seems horribly misguided.

It seems to me while USA is in the ‘doing & making & selling shit” business we are also in the “doing & making & selling shit with values” business.

It seems to me that USA should not really be in the “partnerships of convenience” business where we can conveniently set aside our values & ideals but rather we are in the “partnership with ideals” business where we are delighted to do business with you but you are gonna have to accept the fact we are gonna showcase freedom, democracy and what we believe people deserve.

 

But, that’s me, because to Trump everything is marginalized excepting economics <money>.

 

Let’s be clear … our values don’t get in the way of our economic interests. To believe that is to not believe in ‘value’ <in which premium price relies on some value equation above a dollar is a dollar>.

 

Anyway. Dollars & cents seems quite short sighted. As Gen. George Marshall, Army Chief of Staff, commented in 1945, Washington could no longer pursue a narrow conception of national interest or limit its strategic horizons to the Western Hemisphere: “We are now concerned with the peace of the entire world.”

 

To me, the pursuit of “America First” can often be accomplished best by protecting and defending the rights of others which actually includes economic relationships.

 

On that note I dug up a speech made on December 20, 1951 by Dean Acheson which laid out a view of American foreign policy very different from Tillerson’s:

 

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The greatest asset we have in all the world—even greater than our material america one heartbeatpower—is the American idea. No one needs to tell an American audience all the things that this holds for us. It is so much a part of our everyday lives that we do not stop to define it, or to put it into packages for export. But throughout the world, wherever people are oppressed, wherever people dream of freedom and opportunity, they feel the inspiration of the American idea.

 

What we are trying to do, in our foreign policy, is to make possible a world in which our own people, and all people who have the same determination, can work in their own way toward a better life, without having to bear the yoke of tyranny.

—————-

 

Look.

 

I have always known the Trump administration would be putting economy, money, above all and I did outline some concerns I had about attacking a foreign policy based on transactional relationships in some past pieces … but it now has become a reality … it is commerce over conscience.

 

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“Life doesn’t get easier or more forgiving, we get stronger and more resilient.

Steve Maraboli,

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I think this is a little crazy to think this way as a country. Money is the currency of survival in today’s world and offers an ongoing temptation for “well, just a little bit more would be nice.”

I would be naive to not understand that while 90% of us know money isn’t everything … that same 90% knows money is something. I mentioned it that way because it becomes easy to think money as a ‘this or that’ thought, everything or nothing, and, yet, in this case it is not everything but is certainly still something.

 

That said … Money is 100% everything to Trump and I think Trump yielding the high ground to simply gain some perceived temporary ‘economic advantage’ is simply wrong and will come back to haunt us.

 

To be clear … Trump wouldn’t recognize the high ground if it smacked him in the face.

 

hope light at end of tunnelIn the end.

 

Whew.

 

“The U.S. is, for now, out of the world order business.” <Robert Kagan>.

After more than 70 years, American internationalism was pronounced politically dead.

 

What is really stunning, and upsetting, to people like me is that now the United States is going backwards. It is simply beyond me that we are steering ourselves toward antiquated systems and antiquated thinking rather than moving forward to leading in innovations and ideas. I can only feel a sinking feeling in my stomach as the rest of the world understands what Trump, and his administration, apparently does not … that the United States is about to give away the markets, the technology, the innovation, the jobs and … the leadership. The unifying thread through Trump’s agenda appears to be an attempt to resurrect an earlier antiquated world which marginalizes future considerations and maximizes short term considerations culminating in a stunningly self-destructive United States act of diplomatic and economic isolation.

 

We have faced other crisis in our history and have become stronger by rejecting the easy way out and taking the right way in meeting our challenges. Our greatness as a nation has been our capacity to do what had to be done when we knew our direction and path was right.

 

There is a price to pay if America concludes we are now indifferent to freedoms globally as well as global issues and sit on the sidelines willing to watch it diminished under the guise of “we will not lecture or suggest we know better than you” <which, frankly, is about as un-American as you can get because we DO know better — freedom of thought, religion, speech, etc is better & good> in combination with suggesting “but we will talk with you of you have some money to give us.”

 

I would note that Pew surveys show United States becoming less and less popular and while popularity is not the best measuring stick I could suggest <in looking at the information> that the decline is a reflection of our growing indifference to democratic values and increasing interest in economic values.

 

The world see United States under Donald J Trump assuming a transactional based relationship with the world and not a democratic based relationship with the world.

 

Sigh.

 

There is a price to pay for such positions.

 

Here is what I believe.normalizing america bad behavior values phoenix

 

Trump’s attempt to reverse the shift toward the future is not sustainable. Going backwards never is. And while his quasi-insane onslaught against any rule & regulation under his belief that rules & regulations were the only thing that kept him from being the wealthiest man in the world he is actually going to be a horrible temporary “aberration” in the world’s long march toward the future.

 

I also believe this aberration will come at a terrible cost to America. We may become first but first to the bottom looking up at those who chose to lead the way forward not lead the way backwards.

 

Trump is a profoundly mediocre man with a profoundly dangerous idea of how to make America First.

 

I personally don’t believe Trump has ever known what America First meant … it was simply a slogan to him. It would behoove him to think about this: If America ceases to be good, America will cease to be great <Alexis de Tocqueville>. An Economics First strategy sacrifices “the good” which inevitably means America will cease to be great.

For that, I will never forgive Trump. Ever.

 

what firing someone says about you

May 10th, 2017

you sir are fired

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“We should place confidence in our employee. Confidence is the foundation of friendship.

If we give it, we will receive it. Any person in a managerial position, from supervisor to president, who feels that his employee is basically not as good as he is and who suspects his employee is always trying to put something over on him, lacks the necessary qualities for human leadership – to say nothing of human friendship.”

 

—–

Harry Humphreys

 

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“The conventional definition of management is getting work done through people, but real management is developing people through work.”

 

—-

Agha Abedi

 

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Well.

 

Leading and managing people is possibly one of the most rewarding things you fire bee strategy drive incan do in a business career.

 

Firing people is possibly one of the most unrewarding things you can do in a business career.

 

Unfortunately these two things are inextricably linked.

 

I could argue that once you assume responsibility for firing someone you learn more about yourself, and I imagine others learn about you, than almost any other responsibility you assume as a leader.

 

No one likes firing people. Well. no one who is any good at business leadership. I don’t care if you absolutely hate the person you are firing, if the person has actually committed a fireable offense and you are in the right to fire them, or even if you fire someone for good reason … suffice it to say … it never feels good to fire someone.

 

And because of that … a good business leader never delegates the tough termination. And they never send someone to terminate a direct report.

Generally speaking … you fire anyone who is a direct report, or you were directly responsive for hiring, face to face.

 

Yeah.

setbacks one of those days poohThis may not be, logistically, the easiest thing to do but it is part of the burden of responsibility. It is the mantle you wear and it is what you are obligated to offer the person being terminated – dignity & respect.

 

Anything less than that and you are shirking your responsibility.  Anything less than that is … well … chicken shit. And you are a chickenshit business leader if you do not do these things.

 

Sure.

 

What I just shared is a hard lesson but one business people learn in young management.

 

I will never forget the first person I ever fired. Paul.

An absolute great guy in absolutely the wrong position and possibly career. But that doesn’t mean it was easy to terminate him. While I was 99% sure it was the right thing to do <and my boss and her bosses agreed> there was an extraordinarily loud 1% in my head that kept me awake that night.

Inevitably he chose a different career and went on to become an SVP of sales.

And he was kind enough to drop me a couple of notes to tell me it all worked out for the best.

 

But I will never forget firing him. I can honestly say I never forget anyone I have fired <and that is a semi-long list after years of management>.

 

However.

I would like to think my leadership career is measured more by the people I did not fire.

 

Not firing, in a larger organization, can be harder than you think.

 

I think I spent more time explaining to the most senior people why I would not fire some of the people I managed than I did ever discussing almost anything else about employees with them.

 

Well. That is … it felt that way.

The crap that floats upwards into senior leadership about individual employees is amazing. The littlest mistakes and quirks seem to take on exponential size when it arrives at the most senior people — and they do not hesitate to share their disproportional views.

 

Regardless. All of those views cut into the ‘trust belief’ … are they respected within the organization, do they have the trust of the organization and can they be trusted with their responsibility.

totally worth it show for it life

And that is when you earn your stripes as a manager. You do not cave in to the ‘easy thing to do’ but rather stand up for your people and let the chips fall as they may. Oh. And you learn it is totally worth it to not take the easy way out.

 

Let me be clear.

No one is perfect. I was not a perfect employee nor was a perfect manager. And, yet, when judging employees there sometimes is the ‘perfect measure’ of which becomes the absurd standard.

 

Yes.

We should judge senior people more critically but we should judge them fairly.

 

Anyway.

 

I didn’t fire a lot of people. And I can think of at least 4 who made me incredibly proud that I didn’t … despite some pressure from others to do so.

 

All 4 of these have sent me notes at different points, not thanking me for not firing them but rather for simply giving them a chance, believing in them and seeing something in them that they knew <because all employees know when they are under ‘the human resources microscope’>  many others didn’t.

All 4 of them have been professionally successful and, more importantly, are solid good human beings. Neither of those are because I didn’t fire them but rather vindicate the non-firing decision.

 

All that said.

 

Firing someone, despite the pain of actually doing it, is often the easy way out and is certainly a way to avoid looking at your own flaws.

 

Flaws? I sometimes believe one of the hardest things you can learn in your career is that your best is not particularly special.

Learning the fact that your talent, in reality, is matched by a shitload of people.

Learning that your best is relatively easily matched by a shitload of people.

 

It is an unfortunate truth that:

 

  • Talent is talent.
  • Smarts are smarts.
  • And expertise is almost always relative.

 

reality-slapped-you-really-hardAt any given point in Life and your career you can look around you and if you are self aware you will note you are rarely the most talented, rarely the smartest one in the room and rarely the only expert.

 

Even on your best day you may not actually be the best.

I imagine that is a tough thing to get your head wrapped around.

But I also imagine if you do wrap your head around it evaluating employees and how you fire them is affected.

 

I always watch how someone terminates an employee.

You can learn a lot about people in that situation … and you can learn a shitload about how someone feels about dignity, respect and responsibility in how they terminate an employee.

 

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Postscript 1: under the general heading of “chickenshit” from a business perspective:

 

There are hundreds of different viable reasons to fire someone and if you have the responsibility to hire & fire and it is ‘at will’ you can do what you want. But HOW Trump fired Comey was chickenshit.

 

It wasn’t face to face with a direct report <or even face to face with anyone … just a letter delivered by a non-government employee>.

November 24, 2015

While there appeared to be no sense of urgency to terminate the action was taken with an absurd sense of senseless urgency which permitted Comey the indignity of being blindsided, in the middle of a commitment to the people who reported to him and not even in town.

 

This was a chicken shit way of terminating an honorable employee. It is indicative of Trump’s lack of character.

 

Postscript 2: Under the general heading of “this is some crazy shit” from a business perspective:

 

Firing someone for lack of confidence when the people who you are actually working for have a general lack of confidence in you is slightly surreal.

 

This may actually be the ironic point of the day.

Yesterday Donald J Trump fired his FBI Director because of ‘lack of confidence.’ Well. If that is a true criteria and I were to look at some national polling data I could argue Trump could be fired on the same criteria by the American people.

 

Most leaders do not defend their firing decision through childish name calling.

 

“Crying Chuck” “Richie” in quotes <instead of Richard>. Calling people diminishing names. Childish crap like that. I have been criticized as a leader for people I have fired, as well as people who i didn’t fire, and when appropriate I responded with some “why I did it” information but I never deflected my choice & decision onto others by suggesting they were not qualified to criticize … and I certainly always treated peers with a modicum of respect.

 

Tweet response rather than standing up in person

 

Sniping from the sidelines is not leadership.

Period.

‘nuf said.

the fraying of organizational communication

May 8th, 2017

fraying communications

 

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“Remember not only to say the right thing in the right place, but far more difficult still, to leave unsaid the wrong thing at the tempting moment.”

 

—–

Benjamin Franklin

 

============

 

Ok.

 

It seems like in today’s world leaders are getting the shit kicked out of them if they communicate in a precise fashion, in a measured way and in what appears bland magic in the headto be calculated communicating.

They are called unauthentic, bland and blamed for being ‘less than truthful.’

 

This is creating a sense that semi-impetuous blurbs of ‘here is what I think’ communication is deemed of higher value from our leaders.

 

Well.

 

It is a sad state of affairs if we value the latter in a leader more than the former.

But let me point out the flaws in the impetuous less-than-thought-out thought communicating.

 

I call it the fraying of organizational communication.

 

You learn fairly quickly once you begin leading a larger group of people, and desire them to grow beyond simply being order takers, that precise communications matters.

 

You learn you cannot be everywhere at once, you cannot be in every meeting and you cannot have people simply parrot your own words because … well … they are your words and not theirs <and for them to grow they need to figure out how to articulate things on their own>. Therefore, you learn that you need to precisely communicate an idea so that they can offer up their own words to share that idea.

 

You learn this because impreciseness means people start having to answer not only unnecessary questions … but are also being demanded to explain ‘what you meant.’

 

This is a dangerous slippery slope.good and bad thoughts words

 

People work for you for a reason <you most likely have more experience and have some skills they do not have>.

People have different titles for a reason <they most likely have different or less experience and have yet to learn some skills they do not have>.

 

This means that farther out your words & thoughts have to be explained the more likely the explanation is not going to be exactly right.

Oh.

 

And let’s ad in ‘the stress factor.’

 

This is where ‘fraying’ becomes obvious.

 

The less precise a leader is the more likely the communication fabric is going to be tugged at the edges. The edges being where many of your least experienced people reside. The less precise a leader is the more the pressure at the farthest point of communication.

 

This is where the ‘fraying’ becomes most obvious. As more and more questions are piled upon the person on the edge with regard to the “whys” and “whats” the communication becomes more and more stressed … and mistakes are made.

 

wrong faultThings are said that just may not be exactly right.

 

Something is said in exasperation.

 

Something is communicated as a ‘well, could be’ scenario to offer some space.

 

This is not the fault of the person on the edge … the responsibility lies with the person at the center.

 

Anyway.

 

As a leader, the people closest to you most likely don’t need the precision, calculation and measured words … but you give it to them anyway. You do so because those closest to you will find their own words to say what you said … without losing its meaning.

 

A flawed message at the top doesn’t lose its flaws as it expands … its flaws become increased.

 

Some people call it ‘getting your talking points in line’ … I do not. I simply call it “clarity & precision from the top.” I do that because while it may seem bland and it may seem calculated … it avoids the more difficult problems and criticisms.

 

ato normal center abnormal societyA leader must hold the center verbally. It can sometimes be held with vision and soaring rhetoric but more often it is captures in the calculated pragmatic words which are easily carried by those on the edges out beyond the organization.

 

===============

‘Things fall apart, the center cannot hold….

The best lack all conviction,

While the worst are full of passionate intensity

 

—–

William Butler Yeats < The Second Coming>

 

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As a leader there may be nothing worse than confidently saying the wrong thing. For when you do the rest of your organization feels compelled to support your confidence … uhm … and the wrong thing.

 

And if the ‘wrongness’ is compounded with any sense of vagueness in meaning ‘wrong’ becomes his multidimensional blob of slime which mucks up the entire organizational engine.

 

I am fairly sure mom & pop businesses don’t learn this lesson <or maybe not as well>. They have no real need to do so. Most words are in the domain of the ‘mom & pop’ and any family members or close knit employees will most likely simply regurgitate whatever the mom & pop say with earnestness … but no real understanding. There is no need to understand … it just is.

 

And maybe that is where leaders, who are precise and calculated in wording, understand what truth about success within an organization is — that understanding matters.

 

People cannot defend what they do not completely understand and, well, you know as a leader you cannot always be there to defend and you need to depend on others to do so … not by interpreting what you said but through understanding what you said.

 

In the end.

 

We may beat the crap out of ‘bland colorless calculated’ communication from leaders but we should all recognize that it isn’t necessarily done out of fear of saying the wrong thing or political correctness but rather done because … well … good leaders know they hold the center. They know that understanding limits spotlight seat lead follow center alonefraying at the edges of the organization.

They know they have a responsibility, boring as it may be on occasion, to pragmatically say what needs to be said in a way that doesn’t encourage guessing or questioning.

 

Clarity really does matter.

And ‘bland’ can be underrated.

But fraying communications farther from the center is a reflection of a leader not assuming responsibility for holding a strong center.  A good leader knows that while they may have a dozen things they really want to say 11 of those things will most likely make the people on the edges edgy and miserable.

A good leader knows that an organization is not just about what the one wants to say <the leader themselves> but rather organizational effectiveness resides in ‘out of many, one.’

 

I imagine what I am saying is that if you see some people on-the-ground who are part of an organization and you start hearing verbal mistakes … 99% of the time it is a reflection of the fact the leader was vague, imprecise and didn’t hold the communication center <that would make them a bad leader>.

 

and, just think, we have 1300 more days of this

May 1st, 2017

 

 

============

 pretending-to-be-normal

“People don’t realize, you know, the Civil War, if you think about it, why?”

 

“People don’t ask that question, but why was there the Civil War?

 

Why could that one not have been worked out?”

 

President Trump said during Washington Examiner interview today

======================================

 

 

In 2013 bibliographers estimated that more than 65,000 books have been i-cannot-believe-that-happened-what-is-going-on-ouch-ponderwritten about the Civil War.

 

 

Sigh.

 

 

It is rather for us to be here dedicated to the great task remaining before us — that from these honored dead we take increased devotion to that cause for which they gave the last full measure of devotion.

 

 

======= GETTYSBURG ADDRESS: Abraham Lincoln =======

 

Four score and seven years ago our fathers brought forth on this continent, a new nation, conceived in Liberty, and dedicated to the proposition that all men are created equal.

Now we are engaged in a great civil war, testing whether that nation, or any nation so conceived and so dedicated, can long endure. We are met on a great battle-field of that war. We have come to dedicate a portion of that field, as a final resting place for those who here gave their lives that that nation might live. It is altogether fitting and proper that we should do this.

But, in a larger sense, we can not dedicate — we can not consecrate — we can not hallow — this ground. The brave men, living and dead, who struggled here, have consecrated it, far above our poor power to add or detract. The world will little note, nor long remember what we say here, but it can never forget what they did here. It is for us the living, rather, to be dedicated here to the unfinished work which they who fought here have thus far so nobly advanced. It is rather for us to be here dedicated to the great task remaining before us — that from these honored dead we take increased devotion to that cause for which they gave the last full measure of devotion — that we here highly resolve that these dead shall not have died in vain — that this nation, under God, shall have a new birth of freedom — and that government of the people, by the people, for the people, shall not perish from the earth.

Abraham Lincoln

November 19, 1863

a profoundly mediocre person

April 30th, 2017

easy hard said

=========

 

“I thought it would be easier.”

 

Donald Trump

=============

 

“It’s phenomenal, shoots missiles right out of the sky.”

—-

 

Donald Trump on anti-missile defense system

==============

 

Well.

 

Today we begin day 101 of the Trump administration. And while I truly wanted

.......... Trump administration .......

………. Trump administration …….

to suggest that the administration had evolved from clown car status to even possibly a Hyundai status < or at least to a Lada> the leader of the administration, the driver president as it were, seems to want to continue being … well … a profoundly mediocre person.

 

Sad.

 

Sad not in that mediocrity is a bad thing but rather he continues to not see mediocrity whenever he looks in the mirror.

 

Mediocre? The two opening quotes came directly from his most recent interview … this one with Reuters <whose reporter I would give a raise to simply for not laughing out loud at times>.

They seem to sum up everything that makes me think Trump is just a profoundly mediocre person <and, unfortunately, my president>.

 

Frankly, I need to stop reading interviews he gives. Every time I do I <a> laugh out loud, <b> shake my head , <c> am mortified that someone like this is actually leading a country let alone talking with other incredibly qualified people leading their countries and <d> get angry. He always sounds like be believes he is the most interesting man in the world writing his own lines for the “Most Interesting Man In The World” advertising campaign.

 

<note: the Dos Equis most interesting man in the world was actually an interesting man>

 

Sad.

 

I will respectfully disagree with one of Trump’s most ardent followers who suggested yesterday that “that’s how a CEO makes decisions” because the typical CEO does not make decisions like this, does not use words like this nor do they behave like this.

 

All that said.

Another long interview and, once again, we gain some insight into the small brain of the “big handed” Donald J. Trump. He is foolishly naïve … often stunningly ignorant … a profoundly mediocre person.

 

What did he think the Presidency was?

 

Who thinks that being President is easy?

 

Who thinks it’s not a lot of work?

 

How could he be so blind sided … I mean … geez … all you have to do to see the difficulty and complexity of the job, and how that mental burden physically affects a President, is to look at before and after pictures of literally every President <who wasn’t wearing a wig>.

irresponsibility made easy

 

Even in this interview … one 99 days in <so he has had some experience to incorporate into his attitude & behavior> he still sounded like the guy at the end of the bar after having had one too many beers … talking about how he could be as good as any CEO in the world. From the corner of the bar everything looks easier … those of us who have seen the corner office knows it just ain’t that easy.

 

It’s a real job which has real challenges which requires some real skills and demands some real self-awareness.

It’s a real job and not one that resides solely in some imaginative place in which someone sits on a throne where decisions are untouchable and things get done with a word – a presidency may be the world’s most difficult job.

 

Given what I sense was his perception of the job, its responsibilities and its ‘power’ I can only imagine the bitterness he must feel confronted by the stark truth that in the ‘real job’ <not the one he imagined> he cannot simply do what he wants to do and not everyone respects him <if not admires him> simply because he won ‘the crown.’

 

Sad.

 

But lost among all of this “Trump all the time” coverage are the people who voted for him. As he called them “the forgotten American.”

 

You know what? I actually agree with him with regard to a lot of these people. Lots of people and their legitimate grievances were forgotten as we obsessed over a variety of well intended causes.

 

popularity mediocre peopleThey have a cause too … not just survival but economic opportunity and an opportunity to contribute as Americans should contribute.

And these people will pay the price not because as a mediocre president Trump ignores them <as many presidents have in the past> but because he raised their hopes and he is so mediocrely competent he cannot meet even the lowest hope.

 

Oh. That is not just mediocre … that is an asshat.

 

He is a mediocre man whose most immediate concern at the point of any decision is the Trump brand <which, at its core, is built around an image of ‘winning’>.

 

Oh, yeah, that win thing.

 

I cannot explain exactly what my feeling was when I read that in the middle of a discussion with reporters <on day 98>  about Chinese President Xi Jinping Donald J Trump stopped  and handed out copies, to each reporter in the room, of what he said were the latest figures from the 2016 electoral map.

 

“Here, you can take that, that’s the final map of the numbers,” the Republican president said from his desk in the Oval Office, handing out maps of the United States with areas he won marked in red.

“It’s pretty good, right? The red is obviously us.”

 

Oh. Now I know how to explain that feeling – mediocrity.

 

A mediocre man seeking to make everyone feel he is not mediocre.

 

A mediocre leader seeking to find ways to suggest he does not do mediocre sigh-thought-bubblethings.

 

Sigh.

 

On occasion we get glimpses of what I would call, if I were generous, … encouraging signs of reality buried in the bluster. Signs that he knows how difficult the job is <which sucks compared to his incoming beliefs> and that he is woefully unprepared for it all.

 

And when I am generous I start to think he could get better at it.

I hope so.

 

Oh.

Who am I kidding? He is a 70 year old, bombastic, thin skinned, desperate for approval, narcissistic, mediocre asshat. He is not going to change. We may see a glimmer of ‘good shit’ on occasion but I can almost say with 90% confidence level he will remain who he is … a profoundly mediocre person.

 

In the end … his desire to create entertainment and the constant image/perception of ‘doing something’ only creates more uncertainty & angst than it does real solutions & progress.

 

Beyond the fact he doesn’t act the way we should expect a leader of a business to act <let alone a president or a global leader> he verbally and behaviorally:

 

  • remains a constant threat to free speech, free press, independent courts, checks and balances with congress, minority rights

 

  • treats laws on nepotism and conflicts of interests as though they don’t exist

 

  • lies so habitually that we now hesitate to trust anything he says

 

  • is constantly amazed that the job is as difficult as it is, the world is as complicated as it is and that maybe the people who had been doing things in the past just were not as stupid as he thought they were

 

All of which provides constant evidence, to us, that so far is he is an utterly incompetent President.

 

Yeah.

 

only the mediocre quoteSorry to tell everyone but underlying all the glimmers of hope resides the one underlying truth of the moment … he is a bullshit artist and a profoundly mediocre person and that is what we should expect from day 101 on.

 

As one article summarized it perfectly — Trump is simply a profoundly mediocre person tragically unfit for the presidency.

 

He was on day 1. He was on day 100. He is on day 101. And he will be on every foreseeable day from this day on. A mediocre person who only sees an extraordinary person when he looks in the mirror.

 

“I thought it would be easier.”

 

Sad.

the dark days bad days sad black hole life

 

<and, yes, I will continue to criticize him as long as he stays in my criticism crosshairs on my chart>

 

Enlightened Conflict