Enlightened Conflict

the strongest bridge

May 20th, 2013

So.

hope bridge by michael underwood

hope bridge by michael underwood

Several of my friends give me crap because of some of the obscure things I have stored away in my pea like brain <because I tend to read random obscure things and store it all away>. Therefore they ask me random obscure questions to see what I have stored away.

The random question this time?

 

What is the strongest bridge in the world?

 

My random answer?

Hope.

Hope is the strongest bridge in the world.

 

“All the great things are simple, and many can be expressed in a single word: freedom, justice, honor, duty, mercy, hope.” - Winston Churchill

 

Well.

It was a flippant response on my part … but it kind of made everyone at the table sit back and hesitate … because it is one of those rare insightful non-smartass flippant responses.

Ok. First.

To be clear.

I am not a psychologist <nor psychiatrist … I get them mixed up> nor am I a behavioral scientist <possible a mad scientist though … a childhood goal>. I say that because I may just not know jackshit. But here’s what I think.

Lots of discussions about the strongest motivators/demotivators on human behavior seem to revolve around fear, love, self esteem, hate , etc. <Maslow created that excellent chart which I have used so often and adhere to> … however … I tend to believe that all these experts overlook hope.

Research digs deep down into the moments of minutiae with regard to why we do the things we do.

Heck.

That is how the best companies in the world attempt to derive strategies to make their companies <and products & services> a success in people’s heads, hearts & wallets.

In my own pea–like brain something shadows each response found in research … hope.

 

“The present is the ever moving shadow that divides yesterday from tomorrow. In that lies hope.” - Frank Lloyd Wright

 

I imagine it is so often overlooked as something impactful or something we should pay attention to because it is stealthily present in everything. Yup. Everything. Attitudes & behaviors. Thoughts & actions. And because of its omnipresence it gets overlooked as “non differentiator.”

Silly thinking.

Because it is everything.

It is what someone called “the well of self” which can permit you to begin again … and again.

 

hope bridge feelings“Hope arouses, as nothing else can arouse, a passion for the possible.” – William Sloane Coffin

 

Everyone wants to be aroused by the possible.

And I am not even talking about this in the grandiose abstract <dreams and such> but even in the drivel of the day.

A grocery shopper has the simple hope that everything will be found as quickly as possible.

A coffee drinker hopes that the first sip is everything they expected <and desired>.

A father hopes his daughter has a good day at school.

You get it.

Hope isn’t often the really big things … it is in the gazillion little things that happen in everyday life as well as the big “I want a better life” type things.

And maybe that is why I flippantly suggested it is the strongest bridge in the world.

It is strong enough to span generations of years.

Strong enough to span yesterday to tomorrow.

Strong enough to span the micro-second subconscious thought.

 

So. I say all that maybe to suggest that losing hope deprives someone of an essential structure in Life. The bridge to … well … make it in Life.

To be able to get from here to there.

Now. That said.

I do believe more of those who actually have hope to share … should share it <pragmatically> with those who struggle to reach that bridge.

Yes.

I do believe professionally I am a ‘dealer of hope.’

Yes.

I do believe all forms of hope, realistic and unrealistic, are better than no hope at all.

Yes.

I do believe the moment you have lost sight of how to see, or reach out and touch, hope you have entered some version of Hell.

Sure. Life offers a multitude of disappointments. Life is not easy. But I fear it becomes unliveable without hope because then disappointment becomes infinite in a finite Life.

That, my friends, sounds overwhelming distressing even as I type it.

 

“We must accept finite disappointment, but never lose infinite hope.” - Martin Luther King, Jr.

 

John Lennon suggested people like me … believers in hope … are dreamers.

Well.

Maybe.

But Martin Luther King also said this …

“The hope of a secure and livable world lies with disciplined nonconformists who are dedicated to …”

 

In a way … a secure livable world lies with those dreamers. We disciplined nonconformists. Or maybe more pragmatically … bridge builders.drink from well of self

The resilience of Hope lies in we happy few … we happy disciplined nonconformists … we happy believers in hope despite what appears to be an infinite disappointment.

We happy few who have bridges to share.

We happy few who constantly drink from the well of self and … well … know how to begin again.

So, yes, the strongest bridge in the world is Hope.

the antichrist bigfoot and global warming

April 18th, 2013

“One in four Americans suspect Barack Obama to be the anti-Christ”. – Public Policy Pollconspiracy theory director

<note: for the mathematically challenged that equates to 25%>

 

Well.

There are moments where I not only scratch my head with regard to the present possibilities for the human race … but there are also moments that I encounter full despair about the future of the human race.

25% think the American president is the anti-christ?

Please. Someone tell me this is a joke.

Unfortunately it is not a joke … and it is because of this recent Public Policy Polling survey conducted in America with regard to conspiracy theories that has me very worried about the future.

Because in the here and now? There are a shitload of people who are either unequivocally nuts or absolutely clueless.

Ok.

Maybe not nuts.

But they are … for some reason … deluded into believing some really wacky things.

Like what?

Beyond the 25% who suspect that President Barack Obama might be the antichrist … more than a third believe that global warming is a hoax  … and more than 50% suspect that a secretive global elite is trying to set up a New World Order.

Yikes.

conspiracy paranoiaHave we become so paranoid?

The survey asked a sample of American voters about a number of conspiracy theories, albeit the phrasing the questions in eye-catching language that will have the country’s educators banging their heads on their desks makes for interesting reading itself, and the results are disturbing.

The study revealed:

-          13% of respondents thought Obama was “the antichrist”, while another 13% were “not sure” – and so were at least appeared to be open to the possibility that he might be.

Thankfully … some 73% of people were able to say outright that they did not think Obama was “the antichrist”.

-          37% of Americans thought that global warming was a hoax, while 12% were not sure and a slim majority – 51% – agreed with the overwhelming majority view of the scientific establishment and thought that it was not.

-          The survey also revealed that 28% of people believed in a sinister global New World Order conspiracy, aimed at ruling the whole world through authoritarian government.

Another 25% were “not sure” and only a minority of American voters – 46% – thought such a conspiracy theory was not true.

 

At least some of the insane theories suggested by the poll were dismissed by large majorities. For example:

-          only 7% of Americans in the survey believed the moon landing was faked

-          only <a stunningly large amount to me> 14% believed in Bigfoot

-          only 4% accepted that “shape-shifting alien reptilian people control our world by taking on human form”

-          only 6% believe Osama Bin Laden is still alive

-          21% of voters say a UFO crashed in Roswell, NM in 1947 and the US government covered it up.

-          20% of voters believe there is a link between childhood vaccines and autism <thankfully 51% do not>

-          29% of voters believe aliens exist

-           14% of voters say the CIA was instrumental in creating the crack cocaine epidemic in America’s inner cities in the 1980’s

-          9% of voters think the government adds fluoride to our water supply for sinister reasons (not just dental health)

-          4% of voters say they believe “lizard people” control our societies by gaining political power

-          51% of voters say a larger conspiracy was at work in the JFK assassination, just 25% say Oswald acted alone

-          15% of voters say the government or the media adds mind-controlling technology to TV broadcast signals (the so-called Tinfoil Hat crowd)

-          5% believe exhaust seen in the sky behind airplanes is actually chemicals sprayed by the government for sinister reasons

-          15% of voters think the medical industry and the pharmaceutical industry “invent” new diseases to make moneyConspiracy Theory Words

 

In some good news, Paul McCartney will be relieved that a mere 5% of respondents believed that he died in a car crash in 1966 and was replaced by a double so the Beatles could continue their careers

And thankfully just 11% embraced the concept that the US government knowingly allowed the terror attacks of 9/11 to take place.

 

Here is the link to the full results: http://www.publicpolicypolling.com/pdf/2011/PPP_Release_National_ConspiracyTheories_040213.pdf

 

Ok. I won’t dwell on the real purpose behind the survey <it was carried out in order to explore how voters’ political beliefs impact on their willingness to embrace conspiracy theories> despite the fact it did indeed find that the partisan divide that is blamed for many problems in Washington DC also extends to the world of paranoia, aliens and Big Foot.

I will not dwell on the politics because my real concern has nothing to do with Democrats or Republicans but rather the fact such paranoia, fear and irrational thinking is so prevalent among people.

Look.

I have written many times on how difficult it is these days to discern truth from non-truth as well as partial truth.

But at its core … conspiracies have a sense of irrationality.

 

According to conspiracy monger Alex Jones, “The military-industrial complex killed John F. Kennedy” and “I can prove that there’s a private banking cartel setting up a world government because they admit they are” and “No matter how you look at 9/11 there was no Islamic terrorist connection—the hijackers were clearly U.S. government assets who were set up as patsies like Lee Harvey Oswald.”

 

This is crazy talk.

But people are listening.

And even more scarily … if they are not fully believing … they are accepting this garbage.

 

I dug up some research to try and explain what I would consider ‘indications of an ignorant paranoid population.”

University of Kent psychologists Michael J. Wood, Karen M. Douglas and Robbie M. Sutton in a paper entitled “Dead and Alive: Beliefs in Contradictory Conspiracy Theories,” published in the journal Social Psychological and Personality Science.

The authors begin by defining a conspiracy theory as “a proposed plot by powerful people or organizations working together in secret to accomplish some (usually sinister) goal” that is “notoriously resistant to falsification … with new layers of conspiracy being added to rationalize each new piece of disconfirming evidence.”

Once you believe that “one massive, sinister conspiracy could be successfully executed in near-perfect secrecy, [it] suggests that many such plots are possible.”

With this cabalistic paradigm in place, conspiracies can become “the default explanation for any given event—a unitary, closed-off worldview in which beliefs come together in a mutually supportive network known as a monological belief system.”

This monological belief system explains the significant correlations between different conspiracy theories in the study.

For example, “a belief that a rogue cell of MI6 was responsible for [Princess] Diana’s death was correlated with belief in theories that HIV was created in a laboratory … that the moon landing was a hoax … and that governments are covering up the existence of aliens.”

The effect continues even when the conspiracies contradict one another: the more participants believed that Diana faked her own death … the more they believed that she was murdered.

 

The authors suggest there is a higher-order process at work that they call global coherence that overrules local contradictions:

“Someone who believes in a significant number of conspiracy theories would naturally begin to see authorities as fundamentally deceptive, and new conspiracy theories would seem more plausible in light of that belief.”

Moreover, “conspiracy advocates’ distrust of official narratives may be so strong that many alternative theories are simultaneously endorsed in spite of any contradictions between them.” Thus, they assert, “the more that participants believe that a person at the center of a death-related conspiracy theory, such as Princess Diana or Osama [bin] Laden, is still alive, the more they also tend to believe that the same person was killed, so long as the alleged manner of death involves deception by officialdom.

Wow.

That is scary.

Alex Jones proclaimed in Conspiracy Rising: “No one is safe, do you understand that? Pure evil is running wild everywhere at the highest levels.”

This is rampant paranoia … at its worst.

 

Okay.

To me … conspiracies are for the lazy thinkers.

I now that sounds odd because the amount of energy they take to think these things up would make you believe they are hard working thinkers.

But here is the deal with conspiracy thinking.

Conspiracies are all about isolating empty spaces … empty of information … or the gaps as it were … and then accumulating all the empty space and creating a theory <and feasts on empty minds>.

But what is a conspiracy theory in the end?

Just empty space filled with speculation and not facts.

Yes.

Everyone is entitled to challenge conventional wisdom but that doesn’t mean the alternative conspiracy theories are true … they simply represent intriguing possibilities.

And these possibilities only exist because the theories’ “reality” only lives in the empty spaces.

And the biggest empty space seems to be people’s minds.

On his Infowars.com Web site, Jones headlines his page with “Because There Is a War on for Your Mind.”

Well. There is certainly a war on for our minds.

It is called the war between reason and fear & the irrational.

Conspiracy mongering feasts on the second at the expense of the first.

 

I imagine the lure of conspiracies is twofold:

First it makes the believer special, in their own eyes and the eyes of many. That person knows “the secret” … something no one else knows. It’s a matter of having inside information nobody else has, unless they are wise enough to be in on the scoop.

Second it permits the believer to blame someone else for their lot in life.

The possible third lure is conspiracies can never be proven … nor disproven to a conspirator … therefore they are always right <although they are not proven right>.

 

conspiracy threatIt makes my head hurt.

Here is something I read that explained why my head hurts on this topic:

“… remember that the best place for a nefarious conspirator to hide is inside a conspiracy theory which by its nature is infinite in complexity, there is always another layer needed to cover up the inconsistencies.

Conspiracies are non-falsifiable hypothesis. There are the refuge for those without proof.

What we have then is the extremes at both ends, those that believe in nothing but the norm, the mindless sheep awaiting orders. And at the other end those that believe nothing they are told and no longer have a coherent grasp of reality because of their missing pool of shared experiences.”

 

So.

I blame a lot of things and mostly people themselves <because they are being unerringly paranoid and duped by selective truths and speculative thinking> for this trend but I will point out a major contributor … television. This report summarizes why I wanted to point out TV as a major culprit:

 

According to “The State of the News Media 2013”, a report by the Project for Excellence in Journalism at the Pew Research Centre, the deteriorating financial state of news organizations has hurt their output.

Americans who think media firms are putting out fewer original, thoughtful stories are probably right. Weather, traffic and sport now account for around 40% of local television newscasts. The average length of a story keeps falling. Only 20% of local TV stories exceed a minute, and half take less than 30 seconds.

On cable-news channels, live reports, which require camera crews and journalists actually to show up somewhere, have fallen by a third in daytime programs in the past five years. Interview segments, which are cheap, have risen.

Americans may also prefer talking heads because they increasingly prefer to hear opinion rather than fact.

This trend is highlighted by the popularity of Fox, a conservative news network, and of MSNBC, its left-leaning counterpart. CNN, which tends to toe the middle line, continues to struggle with its ratings unless there is a big news event.

Pew says the news industry is “undermanned and underprepared to uncover stories, dig deep into emerging ones or to question information put into its hands.”

 

This dependence on “opinion entertainers” as news is probably the most damaging … and disturbing.

I know lots of people who get 100% of their news from Bill O’Reilly, Rush Limbaugh or Jon Stewart. Unfortunately, while smart people, they are entertainers.

Their existence is based on ratings not truth. Opinions drive ratings. Apparently Truth isn’t a big seller these days.

 

Anyway.

Conspiracies and paranoia and irrational thinking.

Sure.

Be skeptical.

Disbelieve, doubt and look askance.

If you want, look askance twice.

Assume you are being lobbied if not actually lied to if you want.conspiracy anxiety-bw

But in the end make up your own mind using common sense <and try and avoid too many ‘what ifs’ and made up shit>.

And remember a conspiracy theory is just empty space filled with speculation and not facts.

Make sure that description isn’t your mind.

Oh. And make sure you just aren’t paranoid.

Oh. And you may have to recognize that all this poking holes in conventional wisdom and faux science and conspiracy theories will take strength of character, a constant battle for clarity <and common sense> and a boatload of courage to take on people whose only real argument is “so you just don’t get it”.

my new contrarian hero is contagious

April 16th, 2013

Well.simplicity meaningful

Contrarians need to stick together … or … well … stick up for each other.

My newest contrarian hero is a guy named Jonah Berger … for several reasons. First. Because not only has he mastered the statement of the obvious:

 

We miss out on the value of the message itself as a vehicle for driving virality.” – Jonah Berger

 

… secondly, he also supports it with research <albeit some of us have been stating it, or something similar to it, for years> … and third, and most importantly, he is using all those trite ‘here is the secret to success’ business books as his foil.

 

Jonah has a new business book called “Contagious” which I will admit I will never buy but I will also admit probably does as nice a job of outlining some basics of effective communication.

<Contagious: Why Things Catch On by Jonah Berger. At 32, the assistant professor of marketing at University of Pennsylvania’s Wharton School of Business is carving out a corner of academia for himself in the study of social epidemics, or how products, ideas, and behaviors become popular>

 

He even has a nifty sound bite compilation of sound bites to create a sound bite philosophy:

Here are his STEPPS for making anything go viral:

-          Social Currency: We share things that make us look good (even if that means pictures of our cat).

-          Triggers: Easily memorable information means it’s top of mind and tip of the tongue.

-          Emotion: When we care, we share.

-          Public: Built to show, built to grow.

-          Practical Value: News people can use.

-          Stories: People are inherent storytellers, and all great brands also learn to tell stories. Information travels under the guise of idle chatter.

 

Catchy isn’t it?

Basically he has used aspects from what every one of the top advertising agencies currently teach, utilize and suggest on their own websites <albeit they do it in mini sound bites> and compiled them into a list.

But.

big picture thinkingHere is the real genius.

This is nothing new.

Story, Emotion, and Practical Value have been the mainstay of the communications business for years … nope … decades. Let’s even say for a century.

It was the cornerstone of everything I was taught in the advertising business beginning in the 1980’s.

Don’t believe that?

You can visit the advertising archives at Duke University and find this same information in archival information from the 1930’s, 40’s and 50’s <in some nifty in house advertising>.

Anyway.

All that said … what makes him a bigger genius? <the part that makes him my newest hero>.

He is deflating all the tripe ‘The Tipping Point’ and ‘Made to Stick’ and all those other bestselling business books have been peddling to us and the stuff I know I have been kicked out of boardrooms for suggesting is sound bite tripe.

His book actually seems to also in a contrarian way attack what businesses have been battling for several years now … how to handle what Napoleon first suggested …

 

“un croquis vaut mieux qu’un long discours.” <a sketch is better than a long discourse>

Now.

Sketch <or brevity>. The business world has gone wacko over this thought … going to absurd lengths to create the ultimate soundbite under the belief “a person will only remember one thing” or “all people have the attention span of a gnat so tell them what you need to tell them in 3 seconds or less.”

Well.

Unfortunately, and truthfully, some things are just too complex to communicate in a sound bite or in 3 seconds or less. Effective communication <or ‘contagious communication’> would be one of those topics.

No matter how brief and simple you want to make it … well … it is neither brief nor simple. It is complex and sometimes the opposite of brief.

It isn’t just about telling a story.

Nor is it just about finding influencers to broker the story.

Nor is it just about practical value.

Nor is it just about emotion.

Unfortunately it is a combination of those things.

 

Regardless.

I have been tempted to write several business books … one even on simplicity and effective communications. And I just saw some of the high falutin’ folk with high falutin’ titles at SiegalGale <one of the top branding companies in the universe … yes … almost solar system-esque in their expertise> are publishing something about Simplicity … Simple: Conquering the Crisis of Complexity <I am hoping they cite me from one of my simplicity posts … but not holding my breath>.

They could have used something from any of these …

http://brucemctague.com/simple-complicated-complicated-simple

http://brucemctague.com/simplicity

http://brucemctague.com/simplicity-the-project-brief

 

by the way … it is probably a ‘simple truth’ with regard to simplicity but the main issue is not trying to find the simple within a crisis of complexity but rather not making something that is extremely simply into something complicated <or complex>.

 

Anyway.

Let me explain the trouble I ran into writing my business book on ‘effective simplicity.’

It was a short book.

Two pages <on index cards in fact>.

 

Page 1: say something meaningful.

Page 2: say that something in an interesting way.

 

And then because about the only additional advice I give someone is to be ruthless editors with regard to communication and words <sketch instead of discourse Napoleon thing> … well … I simplified it into one index card:

 

“Say something meaningful in an interesting way.” – Me <author of “the shortest business book ever written”>

 

Shit. invincible and questioning

There is my book.

Save yourself a boatload of money on all those business books.

There it is.

Do that and you have as much of a chance of creating something contagious <or drive ‘message virality’ to use a Jonah term>, or made to stick or tipping cows or points or people or whatever.

 

There are no formulas nor are there any checklists.

It isn’t really about telling a story <although you can if it is interesting> and it really isn’t about simplified in a short sweet concise way <although you can if a long type driven story isn’t meaningful or compelling>. It is just about doing what is right at that time in that place.

 

You can use lots of words or few words.

You can use white space or little space.

You can use a great compelling visual or no visual at all.

 

You cannot use words or pictures or stories that say something meaningless.

You cannot be uninteresting.

 

Oh. If only it were all this simple.

instinct

April 6th, 2013

 

“Ideas pull the trigger, but instinct loads the gun.” – Don Marquisinstinct collective_unconsciouness

 

This quote is taken from Marquis’ “The Almost Perfect State” which was written in 1927 as a series of sharp criticisms of the Progressive Era.

Ok.

I imagine a lot of people read this quote and wonder if the quote would work better … “ideas load the gun, but instinct pulls the trigger.”

But I believe that misses Don’s point <albeit I have not spoken with him on this topic … he died in 1937>.

The point?

Knowledge and experience can only take you so far.

It is the difference between being solely analytical and incorporating the intangible <the instinctual>.

What he is suggesting is that all the bright big ideas in the world don’t mean shit if they cannot be brought into being without a person who can originate the intellectual movement of action. This person requires a special character.

Ah.

Special character.

Instinct is one of those things people hate.

Because it is not tangible … and it always assumes some level of risk.

It is research of one <which scares the shit out of people these days>.

That means …

Collaboration? Well. Nope.

Consensus? Geez. Nope.

Extrapolation through the hypotenuse of multiple data points discussed ad nausea and plotted on some nifty white board? Sounds like fun … but … nope.

Instinct is gut … albeit typically great instincts have been honed by experience and knowledge.

But in the end … it is not tangible nor proven.

It is … well … just what it is.

Sure.

It can be cultivated.

And it can even be honed.

But I do not believe it can be taught.

Well. Let me take that back and try this.

Good instincts cannot be taught.

Good instinct is first and foremost an internal aptitude. We all have instincts … but some just have gooder instincts. Beyond that natural foundation it is probably a combination of experience and knowledge and ultimately a mindset.

I say a mindset because instinct is a feeling and not anything visible or tangible. You sense what to do and where to go and what to say.

And it often isn’t because your instincts are proven good … but just rather that you know what feels wrong.

 

“Every time I’ve done something that doesn’t feel right, it’s ended up not being right.” – Mario M. Cuomo

 

That said.

I know one of the most frustrating things I have heard in business decision meetings is “I am not sure what the right thing to do is … but … what we are discussing doing sounds wrong.”

And while frustrating … it also feels right.

We sometimes get so rushed to make a decision we grab one … anyone will do. And, yet, it feels wrong … okay … maybe not wrong … just not right.

That is instinct.

Not only knowing the path to success … but also recognizing paths to failure & disappointment <before you even take one step on that path>.

It is a true joy to be near someone with good, if not great, instincts.

They seem to be in an effective zone and not in a comfort zone. What I mean is that they have a habit of disregarding distractions … discerning the important from the unimportant  … and have a focus. That focus may not be the destination <it can be> but oftentimes their instincts are reflective of the journey to the destination.

They have a humble confidence … and sometimes are even slightly insecure <I imagine because their strength is in the intangible>.

 

“Trust instinct to the end, even though you can give no reason.” ― Ralph Waldo Emerson

 

And they are rarely emotional in decision making.

instinct good or badNow.

Conversely, it is absolutely miserable to be near someone who has crappy instincts <but thinks they have good instincts>.

It is not only miserable because you end up going down lots of fruitless paths and waste a lot of energy but also because instincts are intangible.

There are no numbers or research or facts that can counter instincts and intuition. Therefore someone in a leadership position who has crappy instincts is unmovable. They are literally an elephant in the room.

That is misery.

Regardless.

Instinct is a natural aptitude.

Kind of like a knack.

An innate tendency or response to act in ways that, at its most base description, is essential to development, preservation or survival.

As Hayakawa suggests … instinct implies innate disposition rather than having a talent. It is not a gift, nor a talent or even an aptitude. It is more an inborn intangible. It could be called a ‘Knack’ but that has almost always been associated with social rather than intellectual causes & situations.

It is tough in today’s world for people with good instincts.

While intellectual in its strength it is not proven with any reason.

In an over thinking, over analyzing, over safe world .. ‘without reason’ doesn’t often gain a place at the table.

Instinctual decision making often requires having people follow with some blind faith. And in a world of consensus and collaboration … well … that ain’t happening much these days.

morons

March 16th, 2013

 

“All morons hate it when you call them a moron.” - Holden Caulfield <Catcher in the Rye>Cary Town Council - Wellness Morons

 

Ok.

Morons is a harsh word and a harsh concept …but let’s face it … most of us have experienced that maddening discussion where we explain that seemingly simple concept … or that seemingly simple common sense point of view to someone … and not only can they not grasp it but may actually argue a completely moronic point of view that flies in the face of <1> facts, <2> truth, or maybe even <3> common sense.

In fact … during the discussion we may even try several different approaches to the idea, using every metaphor <or parable or analogy> within reach to throw into the discussion that we think the person should reasonably be capable of following.

In the end … sometimes we succeed … mostly we fail … and always it is painful <to us> and obviously moronic <to us>.

It is here I will bring up the idea of intelligence <despite the fact it may sound odd in a rant on morons>.

First. Just to set the groundwork … most everyday functions of modern life require an IQ of around 90.

Those functions include driving a car, mailing a letter, paying bills and making a bank deposit.

The more specialized the function, the more intricate, the higher the level of intelligence necessary.

Second. I am not using the term ‘moron’ as a classification of any mental deficiency despite the fact that technically ‘moron’ translates to denoting a mild mental deficiency. I am going to suggest being a moron denotes a certain deficiency … but not a mental one.

Therefore <here is where I link intelligence and the topic of morons> we can dispense with the idea that morons are stupid or have a lack of intelligence.

The deficiency within morons, or being moronic, has nothing to do with intelligence <or at least IQ>. Most have IQs at or above 90 <I made that up but I tend to believe it>.

Let me take it one step further. You cannot be a moron unless you actually are intelligent.

Because morons are actually people who have intelligence … but they waste it.

Either by using it <their intelligence> poorly or misusing it or not even using it at all.

Wow.

Bet you didn’t think I was going to head down that path, did ya?

Morons are actually intelligent? Yup. Morons are simply purposefully ignorant … but they are smart.

Uh oh.

That means morons are as intelligent as you and I <okay … maybe at least me … you are probably smarter and this is simply my issue>.

All that said … it suggests that the moronic issue resides elsewhere than intelligence.

Robert Heinlein said that stupidity characteristics <or characteristics of morons> are actually tied to ignorance <so I am going to steal that idea because I agree with Bob>.

He suggests that stupidity cannot be cured using money, remedial education or some governmental edict because inevitably it resides within a different reason … a purposeful or intentional ignorance.

Purposeful. Hmmmmmmmmmmmmmm … This means that morons actually know something to be wrong with themselves <it may be subconscious but they somewhere within they understand> … they are intelligent enough to understand … and, yet, rather than correct themselves and abandon that ‘something’ … they practice intentional ignorance clinging to that ‘thing’ and inevitably insist that they are right and everyone else is wrong.

And this is where morons are dangerous.

morons electronsVery very dangerous.

 

“Because, fanaticism and ignorance is forever busy, and needs feeding. And soon, your Honor, with banners flying and drums beating, we’ll be marching backward, backward, to those glorious ages of the 16th century, when bigots burned the man who dared bring enlightenment and intelligence to the human mind.” – Clarence Darrow <Inherit the wind>

Morons march backwards. Busily marching themselves and trying to herd the rest of us backwards to some glorious age.

It is a Life truth that fanaticism & ignorance is forever busy <and a busybody>.

I fully understand that this fanaticism and ignorance is impossible to extinguish. But that doesn’t mean it should be tolerated. Particularly if it is actually harmful.

Regardless. Tolerance is an acceptance of the morons.

And with this acceptance, albeit grudging acceptance, the morons simply see it as permission to be moronic and they gladly step up <in their forever busy way of theirs> and do harm.

Harm in the form of stopping <or even reversal> of progress … harm in marching us backwards.

Or they teach and promote falsehoods to others <others including children which is disturbing> with the hope that this younger generation will grow up and can possibly march us backwards.

All this translates into a lot of time and effort and energy lost as ignorance and its byproducts step up and suck time & energy from progress.

Ok. A Bruce thought.

I believe we can no longer afford the luxury of moronic ignorance or tolerate the presence of morons. Tolerating them leads to the creation of a sense that this moronic ignorance actually equals some sort of knowledge <which then makes them some sort of “knowledgeable person” and you know where that leads … ‘trouble in River City’ to quote The Music Man>.

 

“<there is a> … false notion that my ignorance is just as good as your knowledge.” ― Isaac Asimov

 

Morons are wily. They have the notion that their smarts, combined with their purposeful ignorance, is just as good as real unfiltered knowledge.

This is tiring to deal with.

In fact … if you find yourself surrounded by morons, rather than just shake your head, you have to purposefully accept the challenge to deal with their moronic thinking with the knowledge that they actually have the intelligence to be non-moronic <but actually choose to be moronic>. Wow. Just typing that made my head hurt.

It would take a monumental effort to create the unlikely evolutionary change where morons become extinct <that may be an unattainable objective but it is certainly an admirable objective>.

And it will take your best monumental effort to deal with a moron because there are instances where the lines are blurred and where argument and debate and discussion regarding two sides of an issue are actually warranted.

But.morons disagree

You should seek solace in that there are also issues where right is right … and wrong is wrong … and anyone who argues it looks like the guy who believes Yoda exists somewhere and The Force can be attained with focus & practice.

Oh.

And here is where morons really thrive.

Numbers & science & studies & statistics <oh my>.

Science is smart and science is stupid.

Both are true and there could be studies done to prove it.

One of the smart/stupid things about science is something called the ubiquitous study. They are excellent scientific research formats but while all studies <and most research in general> are interesting … they do not reveal eternal, all-encompassing truths.

They simply provide a glimpse into one small, carefully cordoned off area of interest. Extrapolations from the data are based on statistics and therefore do not necessarily apply to everyone and everything.

I say that because it seems like we find comfort worshiping at the altar of the ‘numbers’.

All of us seem to be considering study results and numbers to be the indisputable truth.

What a fantasy.

But it is often a fantasy land morons live, eat & drink in <and thrive in like a bacteria in a petri dish>>. Numbers are their friends and constant companions.

Morons thrive on the isolated statistic. A random factoid or piece of information that has no context nor admits it has Truth only within a limited set of circumstances. And they win a shitload of debates using this technique. How does all this happen?

Well. It sounds simplistic … but I believe we allow it to happen for a couple of reasons … first is a well intentioned but subverted belief in freedom of speech. Subverted because inevitably it is often simply ‘freedom of opinion’ these days. Secondly … ‘opinion’ forces us all to seek something tangible in which to reach some conclusion … therefore we seek statistics or numbers to identify truth <and isolate something we can all agree on>.

And numbers do not necessarily translate into Truth. Especially isolated non-contextual numbers.

In the end we seem to be damned by a society that has ingrained in us this strange belief that because we encourage freedom of speech and freedom of thought … that all ideas deserve respect and consideration that no one individual <or idea> is “better” or more “worthy” of consideration than any other.

What a bunch of bullhockey.

This has created an environment in which any moronic idea can hover around like an aggravating gnat as legitimate idea.

It is crazy.

A moron is a moron.

A moronic idea is a moronic idea.

It is time that we learned to have the balls <or spine if you are a woman> to call out the morons.

morons quoteMorons don’t like to be called morons.

Why?

Because they are frickin’ intelligent enough to know better than skate by on shallow feelings and beliefs.

And all the while you must swim in the shallow end of the intellectual debate to debate with them … you must be careful of your own ignorance more than theirs … because purposeful ignorance does have a sneaky way of creeping up on you. What I mean is that it is easier to be a moron than to not be a moron. It takes less work, intellectually and curiosity, to maintain an ignorant point of view than it takes to not only grow personally but to actually help a moron grow <which is a quite taxing job>. Frankly it is just easier to quit debating than to take on a moron. I imagine it becomes a test of character.

Regardless. I imagine in the end that is my point <the test morons give us day in and day out>.

Morons are morons because they are smart enough to engage in purposeful ignorance.

To be ignorant on purpose?

Yikes.

You would have to be a moron.

But. In the end … morons hate to be called morons simply because they are smart enough to know they could do, and be, better. Even morons know somewhere under their purposeful ignorance they should be better than what they are. I imagine the only way to beat morons is to actually get them to face that fact.

Wow. There is a tough job. But. We cannot let the morons win. Purposeful ignorance is a disease. A disease that can affect entire civilizations & cultures. That thought makes it scary to even think about tolerating the moron.

why we buy stuff, luxury items and the everyday schmuck

March 14th, 2013

“One generation’s indulgence becomes the next generation’s necessity.” – James TwitchellLuxury-must-be-comfortable,-otherwise-it-is-not-luxury.

So.

First. With higher unemployment and all the talk of recession and poor economy it is easy to forget a lot of shit is being purchased by people. And a lot of money spent buying stuff.

Second. A shitload of that shit being purchased is in the luxury category. The expensive stuff.

Third. Maybe 90% of what we call “fads” arrive on the scene from the Luxury category <note: I made up that %>. And because of that I almost called this post ‘fad to functional.’ Sometimes today’s fad does become tomorrow’s functional necessity. Sometimes. A lot of people make a lot of money figuring out which fad will become tomorrow’s necessity. By the way … most fads do not become anyone’s necessity.

Regardless.

I decided to write this to say you would think why we buy things would be simple <we like it>. Unfortunately it isn’t that simple. What happens around us and what happened to us in our youth impacts … well … what we like.

And, of course, we like what other people like.

And, of course, we like what the fabulously rich like <but they can afford it and we cannot>.

And, of course, we like the best. Having ‘the best’ excites almost everyone <I typed almost because I didn’t want to say everyone but I honesty cannot think of anyone who wouldn’t want the best>.

 

With that I will begin with the slightly odd relationship between luxury and value and how us schmucks who aren’t millionaires get led to purchasing behavior by the schmucks who are millionaires.

 

“The rich adopt novelties and become accustomed to their use. This sets a fashion which others imitate. Once the richer classes have adopted a certain way of living, producers have an incentive to improve the methods of manufacture so that soon it is possible for the poorer classes to follow suit. Thus luxury furthers progress. Innovation “is the whim of an elite before it becomes a need of the public. The luxury today is the necessity of tomorrow.” Luxury is the roadmaker of progress: it develops latent needs and makes people discontented. In so far as they think consistently, moralists who condemn luxury must recommend the comparatively desireless existence of the wild life roaming in the woods as the ultimate ideal of civilized life.” –  Ludwig von Mises

<note: that last sentence is priceless>

It may seem obvious to everyone (but just to be sure I am writing about it) but there has always been a relationship between luxury and value.

Not “in the moment” but rather as a future tend indicator.

A lagged effect.

Huh?

Well. Here is what happens (simplistically)

 

A luxury item or service is developed.

Only the richest (or those who decide to splurge) can afford it.

It gets a lot of press and people become more aware of the luxury items.

People desire it.

The item manufacturer recognizes one of 2 things:

  1. It will become obsolete (or less desirable to the 1% who can afford it) as more people own it <and they then develop something new & different>
  2. They can make a shitload more money by selling it at a lower price to the masses <once the 1% has moved on to another item they have just developed and are making a shitload of profit on>

All the everyday schmucks <that is you & I> then start buying it and everyone on the street has it.

 

There you go.

Now.

find xSome really savvy business people stare at the luxury category <sometimes even cross eyed> and try and make sense of which luxury products & services are likely to trickle down to the mainstream consumer … and even more difficult … when it will trickle down.

It is more difficult than you think it would be <note that this is different than ‘early adopters paying more to be the first’> … but if you know what to look for <and I am not one of those who knows what to look for> luxury is a pretty reliable indicator of what next generations will consider basic necessities.

“Luxury consumers are spending more, in many cases lots more, on life-changing experiences, while their need for luxury goods is waning. Spending on luxury experiences in the US, including travel, dining, entertainment, spas and beauty services and home services.” (source: Pam Danzinger, Unity Marketing).

So sometimes luxury is not just things and widgets … but also experiences.

Oh.

And then there are toys. A toy industry consultant said “the toy industry has always reflected adult culture.”

(I was sad just typing that)

Oh.

But it gets worse (for us americans at least).

Britain is Europe’s biggest toy market, followed by France and Germany, according to Frédérique Tutt, an analyst at NPD EuroToys. British parents buy an average of 41 toys per year, which is almost a toy per week.

In Spain, by contrast, children receive few toys outside the Christmas season.

Britons seem highly susceptible to marketing campaigns <but no one is more susceptible than American consumers>. Britain’s toy market is similar to America’s in favoring entertainment over education, says Gerrick Johnson, a toy analyst at BMO Capital Markets. About one-quarter of toy sales in Britain are license-driven, which means they are based on characters from Disney films or television series.

The proportion in Germany is just 14%.

German parents are bigger on engineering. Last year building sets accounted for 13.4% of German toy sales compared with only 8.6% in Britain. Germany is the biggest European market for Lego, the Danish maker of colorful bricks.

Oddly … even UNICEF has stepped in with an opinion:

UNICEF, a United Nations agency, slates British parents for encouraging “compulsive consumerism” in their children.

Ok. I apologize. Toys really don’t have shit to do with luxury and ‘fad to functional’ other than the fact we mostly buy toys for entertainment <fad> and not educational <functional>. But. It gave me a chance to throw around some research I actually did.

Anyway.

All the examples aside … there is a really odd <interesting?> thing happening in the middle <between luxury and what us schmucks are buying>.

The middle of the middle is disappearing.

The explosion of choices at the low priced <but with quality> and the high priced <with high quality> is leaving run-of-the–mill products in desperate straits.

In fact … no one is buying them.

Oh. How do you recognize the mediocre middle? They are the folks couponing like madmen and cranking out buy-one-get-one-free deals like shit through a goose.

This explosion is also making it more difficult to discern fad from functional.

Yeah.

Discerning what is fad <in other words … what will disappear over time> and what is functional <useful and/or humongously important> is really really difficult.

And becoming even more difficult in our world of instantaneous hype.

A combination of transparency online <and sometimes the transparency is bullshit but if you don’t invest the energy to discern between the bullshit and the truth it all becomes blurry> and the fact that the global entrepreneur business brain attacks high priced items thinking how to offer a designer/quality version at a lower cost <not by cutting corners but simply building it better & more efficiently> is making the luxury category a turnstile category.

 

Anyway.

This topic became a great excuse to highlight one of my favorite sites <and thinkers> … 50topmodels.

They have once again humorously <but smartly> mapped the hype cycle which tries to predict the beginning of corporate marketability of technological innovations.

They note that it maybe also predicts the time you will marry … but that’s their interpretation.

 fad to functional gartner2

The model cuts a new technology roughly into five periods in its life cycle (although real time is phased differently and individually):

 

-          Technology Trigger — the product is on the market and you hear the buzz all over the place. Kind of a breakthrough in visibility.

Comes along with: “Have you checked this out? It’s great!“

 

-          Peak of Inflated Expectations — The hype is on top, but more and more people uncover that the product or services is just half-baked.

Comes along with: “It’s great, but…!“

 

-          Trough of Disillusionment — the technology fails to meet expectation and becomes boring for early adopters. There’s hardly any press about it, but still, people use it.

Comes along with: “It would be great, but they should change this and that!“

 

-          Slope of Enlightenment — press stopped covering the technology, but some businesses take time to experiment with it or they invest in it. The feature becomes more practical. Maybe 2.0 version.

Comes along with: “I use it, but in another way.“

 

-          Plateau of Productivity — now it’s a real benefit for the users. The technology is accepted and maybe even broadly spread (within it’s purpose to serve).

Comes along with “I knew it!“

 

The 50topmodels little drawing shows parts of the  2008 issue (german). Compared to 2006 (german), Web 2.0 went from “peak” to “disillusionment” – just as the market researchers of Gartner predicted.

 

Anyway.

It is more difficult to select that which is in luxury which will make it into the everyday schmuck’s home than you think.

But give it a shot.

Its fun to think about it.

The only thing you can be really sure of?

What looks like an ‘indulgence’ today … will be a ‘necessity’ tomorrow more often than you would like to believe.

answering the help wanted ads for data decipherer

March 12th, 2013

Help Wanted!- Data, data everywhere—and not enough people to decipher it – WSJ headline 3/11data decipherers

 

51% of surveyed IT professionals currently involved in big-data projects cited ‘lack of expertise to connect the dots’ as a reason projects fail in their organization. No other factor was more commonly cited. – infochimps, inc.

 

Well.

This post is either going to show I am incredibly naïve or incredibly smart or incredibly stupid <and clueless>.

Look.

Everyone in business is drowning in data these days.

But here is a newsflash … we were always drowning in data … albeit different data … but I am willing to bet a shitload of money that anyone with any business experience will agree that we had so much data crossing our desks <in the good ole days> that you could build your own great pyramid of paper if you so desired.

As I scratch my head over the flurry of farcical diatribes around “big data” I can’t help but be reminded of the poem “The Rime of the Ancient Mariner”:

 

“water, water everywhere, nary a drop to drink.”

<Bruce translation: despite the depths and vast expanse of the ocean it can’t begin to quench our thirst>

 

We might say the same thing about how technology has enhanced the volume of data these days.

The volume of data is almost unfathomably vast.

And because of that we see thousands of articles on how to sift through the data for business advantages.

Well.

This is crazy talk. Mostly because it seems like everyone is mesmerized by the quantity of data available.

Anyone with any business chops will quickly point out that anyone, throughout the history of business, has always had a quantity of data available.

And we almost always had too much quantity <more than they could ever use>.

The access to quantity has never been an issue.

Now.

data analysis statslogocroppedThey will also point out that part of knowing your business shit is setting up efficient/effective data gathering … so you capture the most important <and not invest gobs of energy on stuff you will never use, cannot use, do not really want to use or is just plain useless> data.

Now.

They will also point that data analysis has three components:

-          Assessing the data available <with gobs available which gobs are most meaningful>

-          Setting up a system to use the useful data <consistently trapping & tracking the useful stuff consistently saves time and effort>

-          Analyzing the data <connecting the dots … instead of just showing numbers>

Now.

They will also point out that the third step in the process is often best done by someone who has no clue how the data is gathered … or even needs to know exactly what data was not gathered <although they may at some point suggest gathering something that someone up the ladder had decided was unimportant> … but they know how to connect dots.

Now.

I will now point out we in business have been doing this for years.

Sure. More and different data may be available today but the schematic looks the same.

 

Business management has always faced an obstacle when it comes to reaping the benefits of big data because they always need someone who can tell them what it all means.

But it seems that because there are so many new ways to gather and track data there is a heightened awareness, and desire, to actually use all this data stuff … with the same good intentions that business had in the past … gain a competitive edge … or at least to keep up with the competition.

Oh.

And here is what any business person with chops will also tell you … relying on data alone isn’t enough. This is a game of both head and gut.data connecting-dots-stevejobs

When you rely too heavily on data, you can become too reactive, too myopic in your thinking and miss out on what the numbers can never tell you … the why’s and the what’s and the <inconceivable to number crunchers> impractical inconsistent sometimes illogical human mind & behavior. Data cannot tell you what to do.

<Big> data can lead to small sharp insights and beget great decisions and action.

But.

Here is a business truth <that most executives do not want to hear these days> … data, of any size <double venti, regular venti, grande, etc.> has no value in and of itself.

The true value of data is found in context.

Look.

You absolutely need a team with technical people to gather & mine the data … but they need to be working together with an experienced analytical person who knows how to ‘connect dots.’ This type of person knows how to observe information, interpret information and place it in context with non-number/data stuff and explain it.

And, no, that person may not be a data gwonk.

They are just good at connecting dots.

And they are good at not being blinded by the newest  & nearest data point.

 

“Gut feel is great for everyday problems. But, it often leads us astray when we’re presented with complex streams of information. We can be blinded by the newest and nearest data point and miss the big picture.” – Nate Silver statistician & author

 

I don’t agree with Nate … well … he did caveat it with “can” and “often” … so maybe I will give him a break.

Gut feel … intuition … ability to “feel” the numbers in context … is essential in order to use the data.

I do believe in what IBM calls “augmenting intuition.” And that means … well … what it says. Augment … ‘in addition to’ … add in as part of your decision criteria.

No amount of numbers <and data of any kind> can eliminate all decision risk. Nor can any amount of numbers <and data of any kind> insure you make the best decision.

Here is my last “Truth” of this post … data & analytics can make you equally smart & stupid.

People make smart decisions using data all the time.

People make stupid decisions using data all the time.

The only thing consistent is people.

And here is where the article kind of truly went a little nutso.

data connectdotsIncreasing training & skill set on ‘connecting dots’ <I assume this is “analyzing the data” in academia> to increase the amount of decipherers available to businesses.

This is where it all falls apart for me.

Because doing what they suggest basically means that data drives good decisions. Data all by itself. No intuition … no feel … no gut from experience … that maybe data can make a decision for you … and they are wrong.

I become scared because I almost feel like this is a deeper dive into that business hellhole I call “responsibility free decision making” with the intent to do the “safest behavior to increase return <or increase advantage>”.

This is using data to make all the decisions <and they even use it to hire a person which is also kind of nuts>.

This is dancing on the head of a pin business management.

And it doesn’t teach people how to think.

It doesn’t utilize skills of existing people <who aren’t steeped in ‘Big Data” but are also not intimidated nor blinded by the newest & nearest data point> who are very good at connecting dots.

And, worse, it guarantees a next business generation of “big Data decipherers” … or people who use data decision making skills and have honed no intuition skills at all.

Am I suggesting “gut management” alone? Of course not. I never have. I never will.

In the 80’s we scoured computer printouts with ‘crosstabs’ and supermarket SAMI and Nielsen reports which contained reams of data point we had to make sense of.

In the 2000’s we are scouring computer printouts <assuming you print out> which contain reams of data points we have to make sense of. And you did it then, as it should be done now, as part of a team to insure you didn’t get dazzled by some shiny data point.

This stuff drives me a little nuts because we all think the newest and nearest data point <oops … innovation> means that the world has turned on its head.

It hasn’t.

Some skills are just … well … good business skills. Adaptable to pretty much any new widget or innovation that mankind can create.

I know how to connect dots. I have no clue how to build systems to gather these dots. And you know what? I am not sure I have ever known.

And I am not unique. There are hundreds if not thousands of Me’s out there.

The skill?
Making Big Data nice small simple learnings/conclusions. Ok. Making any data available into nice small simple learnings.

2013. 1913. 1813.

The skill has always been relevant … and thinking that ‘data decipherer’ is some new skill is crazy.

impatience and choices

March 5th, 2013

“Impatience kills quickly.” –  Katerina Stoykova KlemerImpatient Bird

 

“Mental clarity ain’t for the faint of heart.”-  Katerina Stoykova Klemer

 

Well.

I believe we could all become more adept at making choices.  Because, if anything, we seem to have become worse at making thoughtful choices. Heck. Maybe even ANY choices.

Now.

I am all for, and a huge proponent of not dicking around <the technical term for ‘wasting time overthinking’> when a choice needs to be made.

But there is a difference between making speedy decisions and making a decision because speed is the main criteria.

Of course … this is festina lente.

Make haste slowly.

And it is becoming more important to think this way because the fear of choices … leading to making the most obvious or most popular or the most expedient <speediest> … is plaguing not only our personal lives but more importantly the business world.

Fortunately there are scientists at work trying to figure out why.

In the meantime Psychologist Barry Schwartz has put forward an interesting (and slightly disturbing) theory about choices and happiness.

 

“The more options there are, the easier it is to regret anything at all that is disappointing about the option that you chose.” – Barry Schwartz

 

Mr. Schwartz calls it the paradox of choice.

It seems the more choices we have, the less likely we are to make a decision, which ultimately makes us unhappy.  Schwartz suggests that choice has made us not freer but more paralyzed and, ultimately, not happier but more dissatisfied.

Barry Schwartz studies the link between economics and psychology.

I found it interesting because he actually suggests <kind of> that having more options doesn’t increase our overall satisfaction <benefit + happiness>.

Here is his talk on Ted:

 

http://www.ted.com/talks/barry_schwartz_on_the_paradox_of_choice.html

 

impatient patienceMaking choices … having the mental clarity to do so in a typically impatient world is made more difficult by the fact many of us begin by thinking of regret. Yup. The fear of choosing one thing before you even choose the other. All of this being tempered by the “now factor” <I need to make a choice now>.

I call this the internalization of opportunities/costs/loss.  Or maybe it is simply dwelling on the benefits of the next best options that have been forgone by a choice <losing something, albeit even speculatively, that you never had>.

Every choice has opportunity costs.

And since we live in a world of infinite possibilities, it’s so hard to figure out what to do, when, and where.

If you start thinking this way … well … you begin living in a world strewn with hypotheticals.

If I do A, then this will happen.impatient and irritating

But what if I do B?

Will I be happier?  Will I get back more? Will everyone around me be more satisfied?

Or what about C? That looks good.

But someone suggested D.

You get it. There are 26 letters in the alphabet and while most of us stop way before Z … even getting to D can be maddening.

It seems like the world is your oyster … everything is possible … but you don’t take advantage of any opportunities because you’re not sure of what’s best.

To make matters worse, more choices tend to raise our expectations: we think more choice = better quality.

Anyway.

I use scientific advice to suggest that there are some happy few people who look at each choice discreetly. More choices do not equal better quality to them. They do not need the ‘more’ they simply need the context. These people drive us crazy because they do not typically offer us choices <we may like ‘more’ but they offer ‘less’> but rather they offer us ‘the’ choice.

And it is often a good choice.

The best? Shit. Is there really a best? There are most often better choices than others … and they identify the better of the better.

This is typically where we end up screwing up the value of these people. Because we want ‘more choice’ and they want ‘right choice’ <and move along>.

We are impatient humans … yet we always want more … and we seem to always want it all in less time.

It is an ongoing daily struggle.

Let’s get personal first. Daily Life.

This is about how most of us are not good at assessing ROC <return on choice>  the return on whatever we have invested in making the choice as well as once the choice is made.

We suck at this.

There is the investment in developing the choices <and however many we need to feel like we have enough to assess … assuming that is a finite number>.

There is the investment in actually assessing the choices <better, betterest & best … assuming a best can be actually identified>.

There is the investment in the actual choice.

Oh.

And there is investment post-choice.  Yup. Even if we choose the rightest choice we either have angst over whether it was the best or we have angst hangover from the choice process.

Ok.

Let’s go business next.

I call this the paradox of organizational choice.

The end result is the same as Schwartz’s <too many choices creates diminished value>. But the path to the result is different <if not just as paradoxical>.

Here is that paradoxical business organization logic path.

Faster good choices are better.

Few good “choicers” <people who can do the first thought> available.

Many within organization believes they are good ‘choicers’  <and permitting them to make choices has a paradox effect of building their personal self-esteem as ‘good choicers’ while actually implementing less than optimal choices thereby encouraging poor choice making>.

Organizations, to be more efficient & effective, should drive choices <all> to the select few good ‘choicers’

Unselected majority ultimately grumpy <but organization actually benefits>.

Wow.

That is not only a paradox but a Gordian knot <or in layman’s terms … ‘playing Twister with your organization’>.

 

Look.

All I am suggesting is that some people are really good at making ‘impatient choices.’ They have that mental clarity that actually improves in impatient moments … and the maturity to slow down the moment and say ‘let’s not be so quick to make haste’ <and actually be right about it>.

But not everyone is like this.

And, in fact, they are a minority.

impatience clarityI imagine the optimal world would be to funnel all choices through this minority.

Imagine being the key word … because that is an imaginary world. We couldn’t do it.

If your life, or your business, has one or two … use them, preserve them, foster them … and trust them <you will go farther than you ever imagined>.

If you do not have the luxury of having one of them around <which by the way … is an entire article on how most of us suck at accepting someone is better at this than we are> you have to learn to manage impatience. Yeah. Easier said than done.

I imagine the point here is by acknowledging and accepting the issue gives you the opportunity to actually deal with the issue.

 

And in the end … organizational impatience leads to the permitting of poor choices <and a quicker death of a thousand cuts>.

Personal impatience in choice making probably just leads to general unhappiness <kind of a different thousand little cuts>.

Dealing with impatience … and balancing impatience & patience ? … well … it ain’t for the faint of heart.

leaf without a tree

March 4th, 2013

So.things big or little

Studying history, and using what you have learned, is a tricky challenge. Often we study history, and the past, so that we can “not make the same mistakes.” Well. The attempt is one of valor <and good intentions> but most actions using historical learning are misused <as they are misguided>.

“If you don’t know history, you don’t know anything. You’re a leaf that doesn’t know it’s part of a tree.” – Michael Crichton

—-

“History is not, of course, a cookbook offering pretested recipes. It teaches by analogy, not by maxims.” - Henry Kissinger

—–

Henry <or Hank to his friends> also said  …

“The study of history offers no manual of instructions that can be applied automatically: history teaches by analogy, shedding light on likely consequences of comparable situations. But each generation must determine for itself which circumstances are in fact comparable.”

Now.

Studying history is always good <that is a Bruce postulate>.

How you use what you learned studying history is always a challenge <that is a Life truth and an ongoing Life debate>.

Too often people want to use historical “learning” as a literal guide for what to do now <or in the future>.

You cannot.

Sorry.

But you can’t.

I do not care if we are talking about business, life or economics.

You cannot <I apologize for repeating myself>.

Hank, discussing Foreign Policy, actually walks us through a nice way to think about this.

Intellectuals analyze systems & situations while statesmen build them.

And therein lays a vast difference between the analyst and the statesman. The analyst can choose what problem he wishes to study whereas the statesman’s problems are imposed upon him. The analyst can allot whatever time is necessary to come to a clear conclusion while the overwhelming challenge of a statesman is time. The analysts runs no, or little, risk. If the conclusions prove wrong he can rewrite and reanalyze. The statesman is permitted only one guess and his mistakes are irretrievable.

 

smashing rear view mirrorSure. Typically the future is simply a version of the past. But what makes it challenging is that what appear to be superficial changes, that sometimes make it easily recognizable, are the things that transform situations into unrecognizable changed situations. In addition … we tend to ignore the ‘collection of people’ variable <I will explain later>.

In the end? We wonder what happened <and why we didn’t learn from history>.

Well.

As Kissinger states … history teaches by analogy, not identity.

Unfortunately this means that the lessons of history are never automatic.

That they can be apprehended only by a standard which admits the significance of a range of experience, that the answers we obtain will never be better than the questions we pose.

Now.

I do believe no significant decisions are possible without at least an awareness of the historical context.

For everything exists in time more than they do in a moment in time. What I mean by that is an explanation of ‘context.’ You may not be able to completely replicate the exact time, place, situation and experiences of any & all affecting what you are studying <or even replicate a majority of those variables> however you can gain a sense of choices that were available and choices made. This is contextual learning.

Because people forget that what they are studying is a given moment which is simply a situation where it is not only a reflection of a collection of individuals <and their experiences> but that situation also achieves a unique identity through the consciousness of a common history <those individuals are studying that particular moment colored by,or driven, by perceptions of beliefs of that time>.

The only possibility of learning is studying history within the collective memory.

It is not often that we actually learn something from the past. And it is even rarer that we draw the correct conclusions from it.

Why?

The lessons of history <and Life experiences also> are contingent.

That means they teach the consequences of certain actions … but they cannot force a recognition of comparable situations.

Well.

That is a BIG thought right there.

One that many of us should think about more often.

 

Let me translate <for my own pea like brain>.life as a straight line

History is contingent upon a series of factors … and to make it exponentially more difficult … contingent upon a continuum <horizontally> as well as simultaneously <vertically>.

Yikes.

That means exactly replicating the situation in which you are ‘learning from’ is … well … pretty much impossible.

The variations and variables almost seem limitless <try pointing that out in your next business meeting when someone says “what did we learn from past experience”>.

And … well … gosh … doesn’t that kind of make you rethink every business book you have ever read?

Regardless.

History is just that … history. A series of factors & variables all aligned for one moment in time <vertically & horizontally>.

Therefore … change is not only the constant but it also possibly represents the only legitimate path to progress.

I say that to suggest that change may actually freedom from the past.

And to suggest that history, when one decides to live it and not learn from it, can cage you.

I know.

Learning to break free from the history that holds no value <or decreases value> is difficult. It is easier to simply use it as a handbook of ‘what to do.’

If we truly seek to learn <and teach> we cannot be subjugated to history.

If we truly seek to be better than what we already are … we cannot do simply as history ‘dictates.’

But all we really feel most comfortable with is remaking things in the image of historical learning.

Well.

I guess that means to remake things better we have to be … oops … uncomfortable.

I believe what I just wrote will make a boatload of people very uncomfortable <assuming anyone understands what I wrote>. Why? Well. This kind of thinking can drive you crazy … particularly if you want to simply study and create conclusions <rather than hypotheses>.

So. The how do most people, and businesses, get around this type of thinking?

thinking Dont-Believe-ThinkThey suggest that they have isolated the most important variables … and can draw a correlation to the current situation … draw some conclusive conclusions … and isolate the best plan of action.

Well. They are nuts <if not crackpots or liars>. I do not doubt 99% of the intent of these people but they are still wrong. History provides context not analogy. Now people <in general> do not like that. It makes them feel uncomfortable. They want to know unequivocally that they will not be ‘making the mistakes of the past.’ Sorry. Can’t happen. You may be able to reduce the odds but cannot unequivocally guarantee it. Oops. Big trouble in the working world if you say shit like that.

But it is Truth. Truth in a business world. Truth in Life.

Another truth? <and something that most people will also feel uncomfortable with>

Studying history will make the in-the-moment decision better. I did not say “using history to make the decision” but rather “people who have studied history will better be able to CREATE a unique decision in the moment.” Yup. I used the dreaded ‘unique’ word. Most decisions are discreet <unique to the moment>. That makes people feel very very <very> uncomfortable.

Regardless. It is a Life truth.

In the end?

“Do not seek to follow in the footsteps of the men of old; seek what they sought.” – Basho

Well.

That is a nice uncomfortable thought to end on.

pew, religion & the muslim world

February 28th, 2013

 

“And the dawn came to the trusted ones and He who had cast them out returned and it was then that the light was shown.” – Muhammad in the Koran.Controversy Continues To Swirl Around Erection Of Mosque Near Ground Zero

 

As part of the newer PewResearch studies they took a look at the Muslim world and Islam religion <note: most of this post is a direct pull from the Pew report>. The survey, which involved more than 38,000 face-to-face interviews in over 80 languages, covered 39 Muslim countries and territories.

 

Let me begin with something that I believe will make you want to read on <because I imagine it does not align with many of the perceptions most people have>.

 

“Most Muslims Want Democracy, Personal Freedoms, and Islam in Political Life”July 2012 Pew

 

I often believe we in the western world have a skewed perception of Muslims and the religion of Islam therefore there are some things I would like to share from a Pew Research study.

Before I do … consider this.

Fundamentalists are … well … fundamentalists <and often extremists>. Sounds obvious but needs to be stated upfront. I will not call them wackjobs but I will suggest that (1) they are in the minority <in all religious beliefs> and (2) their voices and actions are significantly louder than their sheer numbers and (3) regardless of the religion we may decide to discuss their actions will always be at the fringe of what is acceptable to the mainstream.

I think it is crazy for a Christian based group to base their perceptions on a small fundamentalist <albeit sometimes radical> Muslim group … just as I believe it would be crazy for a Muslim moderate majority to base their perceptions on a small fundamentalist <albeit sometimes radical> Christian group.

Regardless.

Just think and try and keep an open mind … and read some of what a non-biased research study states.

 

The study.

We are many months past what we called the Arab Spring. And the news continues to review the struggles of new government and new social construct. Yet, there continues to be a strong desire for democracy in Arab and other predominantly Muslim nations.

Solid majorities in Lebanon, Turkey, Egypt, Tunisia and Jordan believe democracy is the best form of government, as do a plurality of Pakistanis.

Yes.

Even Pakistan.

A quick side note … we in the united states should never confuse a desire for democracy to be a desire to be friends with the United States. America does not own democracy nor does America have the “how to” guide that other countries can follow <unless you want to skip to chapters called ‘revolution’ and government unrest>.

Anyway.

These countries not only support the general notion of democracy but they also embrace specific features of a democratic system, such as competitive elections and free speech.

However.

They do not want a separation of ‘church & state.’ They would like religion to play a significant role in their country and government.

A substantial number in key Muslim countries want a large role for Islam in political life. But we should note that there are significant differences over the degree to which the legal system should be based on Islam.

This all means that while democratic rights and institutions are popular, they are clearly not the only priorities in the Muslim majority nations surveyed. In particular, the economy is a top concern. And if they had to choose, most Jordanians, Tunisians and Pakistanis would rather have a strong economy than a good democracy. Turks and Lebanese, on the other hand, would prefer democracy. Egyptians are divided.

-          the challenge religious beliefs createpew religion survey all

There is a strong desire for Islam to play a major role in the public life of these nations and most want Islam to have at least some influence on their country’s laws.

Majorities in Pakistan, Jordan and Egypt believe laws should strictly follow the teachings of the Quran, while most Tunisians and a 44%-plurality of Turks want laws to be influenced by the values and principles of Islam, but not strictly follow the Quran.

The world’s 1.6 billion Muslims are united in their belief in God and the Prophet Muhammad and are bound together by such religious practices as fasting during the holy month of Ramadan and almsgiving to assist people in need. But they have widely differing views about many other aspects of their faith, including how important religion is to their lives, who counts as a Muslim and what practices are acceptable in Islam, according to a worldwide survey by the Pew Research Center’s Forum on Religion & Public Life.

The survey finds that in addition to the widespread conviction that there is only one God and that Muhammad is His Prophet, large percentages of Muslims around the world share other articles of faith, including belief in angels, heaven, hell and fate (or predestination). While there is broad agreement on the core tenets of Islam, however, the Muslims surveyed differ significantly in their levels of religious commitment, openness to multiple interpretations of their faith and acceptance of various sects and movements.

Generational differences are also apparent. Across the Middle East and North Africa, for example, Muslims 35 and older tend to place greater emphasis on religion and to exhibit higher levels of religious commitment than do Muslims between the ages of 18 and 34. In all seven countries surveyed in the region, older Muslims are more likely to report that they attend mosque, read the Quran (also spelled Koran) on a daily basis and pray multiple times each day. Outside of the Middle East and North Africa, the generational differences are not as sharp. And the survey finds that in one country – Russia – the general pattern is reversed and younger Muslims are significantly more observant than their elders.

 

-          a bruce thought.

This is being posted at the same time as my observations on the Religion in America Pew study … and I found it interesting that when you put on some harsh ‘truth goggles’ you begin to see some key generational similarities when discussing religion.

I believe all religions have a challenge with the younger generations.

By the way … this is not a ‘new issue’ in that the world has faced it before. Without going into excruciating detail from the 4th Turning and how religious belief ebbs & flows from generation to generation suffice it to say that the religious challenges today are not solely driven by technology or the ‘flattening of world’ but also by how generations interact with each other.

A couple of thoughts.

First.

We should never be surprised by what we perceive is happening in our little corner of the world is actually happening in many little corners of the world. Call it the 100 Monkey Theory or just call it being human … but it happens.

Second.

Religious leaders, of all religions, shouldn’t be freaking out. And they shouldn’t be wringing their hands worried over the demise of religion. It is simply a demise of the religion as they know it. the construct and core can remain steadfast but out f the general chaos and ‘destruction’ can be built a newer stronger belief system. Out of that being broken something new and stronger can be built.

<call me religious leaders … I would be happy to help>

 

-          both Democracy and Economy Are Priorities

Majorities in five of the six nations polled (and a plurality of Pakistanis) believe democracy is the best form of government. Moreover, there is a strong desire in these nations for specific democratic rights and institutions, such as competitive multi-party elections and freedom of speech.

pew muslim 1

 

Other goals are also clearly important. Many say political stability is a crucial priority, and even more prioritize economic prosperity. When respondents are asked which is more important, a good democracy or a strong economy, Turkey and Lebanon are the only countries where more than half choose democracy. Egyptians are divided, while most Tunisians, Pakistanis and Jordanians prioritize the economy.

Overall, views about the economic situation in these countries are grim, although Turkey is a notable exception.

 

-          a Bruce note

Well. this certainly sounds relevant doesn’t it? money, or prosperity, is important to the happiness of people. Actually balance is important to people. The happiest people tend to be economically sound <not necessarily wealthy> and ‘valuely’ sound <some religious foundation>. They are happiest because they are well grounded in head, heart & wallet. That my friends … is called balance. It always seems crazy to me when all the talking heads expound on one aspect over the other … well … because it is crazy. One aspect can certainly be more important and can dominate within an individual but the happiest has aspects of all. Balance. What a crazy thought. 

 

-          limited support for extremist Groups

Ok. This is an important one.

Across the survey and the key six Muslim nations, less than 20% have a positive opinion about al Qaeda or the Taliban. In Turkey and Lebanon, support for these groups is in the single digits. However, fully 19% of Egyptians rate these extremist organizations favorably.pew muslim 2

 

 Extremist groups are largely rejected in predominantly Muslim nations, although significant numbers do express support for radical groups in several countries. For instance, while there is no country in which a majority holds a favorable opinion of the Palestinian organization Hamas, it receives considerable support in Tunisia, Jordan and Egypt.

The militant Lebanese Shia group Hezbollah receives its highest overall ratings in Tunisia, where nearly half express a positive opinion. Sizable minorities in both Jordan and Egypt also have a favorable view, but Hezbollah’s image has been declining in both countries in recent years.

It is extremely rare that extremists have complete support … and they tend to do have more support within economically challenged groups <because in some odd way they represent ‘hope’ … a powerful attribute>.

 

-          a bruce note

Extremists are … well … extreme. And most people reject the extreme … in anything. However, religious extremists, within any and all religions, are difficult to completely reject because at their foundation, their soul as it were, they have an undying belief in something true. Allah, or God, is not a bad thing to believe in. they struggle to understand that most people believe that the path to salvation is not paved with stones of the extreme. Rather they are paved with some basic beliefs and most of us do not believe we have to, or should have to, walk a gauntlet of pain & suffering in order to be accepted by whatever Higher Being we believe in. We get this. Extremists do not get this. And before ‘we’ start casting stones at the Muslim world we should take a good look around us and at our own brand of extremists hovering around our own world.

It may also be helpful for us to take a look at extremists and terrorism and note that Muslim extremists kill more Muslims <and Christian extremists kill more Christians> as we think about this.

Ok. My point? Religion per se is not the issue. Extremism is the issue.

We should not confuse the issue.

 

That’s it.

It was good information and I wanted to share all under the enlightened thinking heading.

Studies like this are at the foundation of Enlightened Conflict.

Enlightened Conflict