Enlightened Conflict

shifting gears professionally

March 8th, 2017

 

gears working elite blue collar people experience

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“Don’t dwell on what went wrong.

Instead, focus on what to do next. Spend your energies on moving forward toward finding the answer.”

 

Denis Waitley

 

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“You are always a student, never a master.

You have to keep moving forward. “

 

Conrad Hall

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So.

 

This is about shifting gears professionally.

watch-your-step

What made me think about this?

 

I recently watched a professional acquaintance who shifted gears.

 

Oh.

 

To be clear.

He shifted up.

 

He had a good business, good business model and a good business sense. In my eyes he was cruising along in maybe 2nd or 3rd gear <good … not bad … and not great> … and then … well … he found another gear.

 

To be clear.

 

When I first saw his business he was maybe in 2nd gear … not really rocking the boat or rocking the world but steady consistent and moving forward and solid business.

 

Looking from the outside in I never saw spectacular but I saw steady. I saw … well … 2nd gear.

 

He didn’t know it but, behind the scenes, I would never hesitate to recommend him, maybe not typically for those who needed to shake the etch a sketch,  but 100% for those who just needed a good engine tune up. Over the years he steadily shifted up to maybe 3rd gear … always steady and solid <good, maybe very good, just not that extra little great>.

 

But then that changed.

formula success steps

One day I saw his business newsletter and … well … I sat up a little straighter and read it a little closer.

 

And read it again.

 

It felt like he had shifted gears.

It now felt like 5th gear stuff.

 

I got the next newsletter.

Definitely 5th gear.

 

He had shifted gears professionally.

 

I tend to believe this happens a lot as you get older.

 

We shift gears.

We reach a point professionally where you have it pretty good, you have some good experiences which have taught you a shitload of different things … and you sit back and scan it all <comparing it to what you have done>.

 

This is where the shift occurs.

 

Some decide to downshift.

 

Some decide to shift up.

 

shift up or downNow.

 

To be clear.

 

There is a huge swath of people in the business world who simply go in to earn a paycheck, their only gear is the one that does their job <mostly well or well enough> and their career progresses in that one and only gear.

I would note, just for the record, day to day business relies on these essential people and their steady gear attitude <so stop giving them shit or look down on them in any way>.

 

This is not about them.

 

This is about the business people who want more. They want to use another gear then other employees … and for the most part throughout their career … they do.

 

Inevitably these people reach a point, maybe some success, maybe a title, maybe it is just some more good experience where they … well … decide to shift gears.

 

up or down shift gearsAnd, yes, this is where some shift down.

 

These ‘shift downers’ have decided they have been working hard and they see the other relatively happy one gear people and say “I am going to slow down.”

 

Some people call it selling out.

Younger people look at these older people as ‘wasted space.’

 

I just call them people who believe they deserve to down shift <so stop giving them shit or look down on them and look to maximize their experience>.

 

This is not about them.

 

This is more about the business people who wanted more … and then see that maybe they could actually “be more.”

 

These are the business people who shift up.

 

And you know what? Shifting gear seems like the appropriate metaphor here because ‘the analogy of ‘shifting gears’ is used to identify and explain the key factors (agents) involved in driving career formation, and describe the level of interconnectedness between these drivers.’

 

To shift up … in order to respond to the pressure … the gears have to be in sync, work simultaneously and coordinate the rest of the body around them.

 

And that is what happens. You have accumulated a lot of knowledge, expertise and experiences <practical functional stuff> and then you decide to incorporate some personal clarity to the horsepower.

 

It is almost like you find some clarity … in yourself professionally which permits you to better identify the largest and most influential parts in the gear box.

And then … you shift gears.

 

I feel qualified to write about this because I did it. I shifted gears up.

And I have seen others in my generation shift up … and down.

 

expectations outcome disappointment 1I will admit that it has taken me awhile to not have disdain for people who down shift … mostly because it is so far out of my DNA I, frankly, couldn’t understand it.

 

But I do now.

I certainly see the value of ‘down shifters’ and believe any organization would benefit from having a mix of good, qualified, experienced, downshifters.

 

As for shifting gears up?

 

Whew.

Seeing someone in my business generation do it is … well … a joy.

Mostly because, in general, the shift is tied to a decision that our generation may have not always been the best for the business world and possibly injected some flawed thinking with regard to business acumen & principles. This means that most ‘shifting up’ is tied to trying to address those ‘wrongs’ or at least try and inject some ‘righter thinking.’

 

I get some shit from people because I am hard on my entire business generation … everyone.

 

Look.follow heart brain tupac

 

I think more of us should be.

To be clear.

 

I don’t expect everyone in my generation to decide to shift gears up but I would like more of my generation to at least understand some of the consequences of our behaviors & principles.

 

And for those who decide to shift gears upwards? I hope they get a chance to implement their new horsepower because today’s business world can make it pretty difficult for people in my generation, who truly have something to offer and are willing to not be attached to the old ways of doing things to actually get to do what they truly offer.

 

toil and risk are the price

February 21st, 2017

 disturb-the-universe-dare

 

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“Toil and risk are the price of glory, but it is a lovely thing to live with courage and die leaving an everlasting fame.”

 

—-

Alexander the Great

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“The time is always right to do what is right.”

 

—-

Martin Luther King, Jr.

 

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“I would rather die right then live wrong.”

 

—–

Me

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Well.

 

I believe Alexander’s full quote was:

 

 

It is a lovely thing to live with great courage and to die leaving an everlasting fame,

Macedonians!… Why do you retreat?!… Do you want to live forever?!

In the name of Zeus!… ATTACK!

pooh test thought

 

I tend to call this “selective thoughtful recklessness.”

 

Yeah.

 

I am not really sure something exactly like that exists … but whether it has a name or not … it is a characteristic of winners and ‘everlasting fame’ … as well as a characteristic of everyday schmucks like me who want to do the right thing, desire some everlasting fame as in ‘known for doing good shit the right way’ and am willing to work hard for it <that is the ‘toil’ part>.

 

It may sound odd but I do believe if you are dedicated to doing the right thing and doing good shit you have to be comfortable assuming some risk.

 

Now.

 

I get some shit for my ‘comfort with assuming risk’ , my attitude with reagrd to risk … as well as my general disdain for people who have the absurd principle of ‘making a decision instinctually.’

 

Therefore.

 

I came up with my own phrase – selective thoughtful recklessness.

 

This combination seems to me to be better than simply being rash or foolhardy in behavior. It is better because I have a full respect for consequences and hold consequences in high regard.

choice consequence

And there is never any absence of forethought <which is where I typically find ‘instinct’ fails miserably>.

 

And I certainly have extreme care and concern with respect to not only other people’s welfare … but my own.

 

And, yes, there may be a bit of daredevil in the attitude … but without the flair and debonair style associated with a daredevil.

 

What is there is … is a certain defiance to odds once a decision has been made and a complete “In for a penny n for a pound” attitude. <Cambridge Dictionary: something you say that means that since you have started something or are involved in it, you should complete the work although it has become more difficult or complicated than you had expected >.

 

My epitaph will absolutely be “I had a lover’s quarrel with the world” but my mantra seems to be captured in what I said upfront … “I would rather die right then live wrong.”

 

That is not courage … nor is it an attitude … it is a choice that simply requires some mental resilience. You feel doubt, resistances to choice and even outright disagreement … but someone who embraces the selective thoughtful recklessness remains mentally resilient towards anything that attempts to stop you from doing what you believe, and maybe even know, is right.

 

And maybe that is where the thoughtful daredevilishness steps in.

In order to find glory <in this case I believe glory is ‘doing what is right’ and not some fame or accolades> you have to first & foremost reframe the story of what is … and what is possible. I am not suggesting some alternative universe nor am I suggesting fooling yourself into believing something truly impossible is possible.

This is more along the lines of the traditional disruptor definition … seeing the conventional in unconventional ways. By reframing the story the boundaries & limits in the original story become new & different boundaries & limits. Rarely do they align with the old ones and it is within these differences that the ‘thoughtful reckless’ wander.

life whispers listen sign

But this also demands one other thing.

 

Let’s call it ‘intense listening without attachment.’

 

What I mean by this is you have to be aware of everything going on around you but you do not necessarily get attached to what is being said. It’s like recognizing the clutter around you and rummaging thru it for the useful and avoiding the useless.

 

Lastly.

 

Here is maybe the most controversial thought I will share on finding glory.

 

Be small.

 

Yeah.

 

I just said ‘be small.’

I don’t mean live a small Life but I do mean if you want to find the kind of glory I am discussing, and you want to be selectively thoughtfully reckless, and you want to die right rather than live wrong … you think about being an energy for ‘doing’ like an atom, or a pebble in a pond, where you make yourself as solidly, strongly and distinctly rightly small … and choose your path.

And maybe that is why I balk at ‘daredevil’ so much. It sounds big & flamboyant. I find that being defiantly, and successfully, right in your choice is more often found in the ‘toil’ … in the small stuff and avoiding the small stuff at the same time.

It is more about being solidly small in your solidly rightness.

 

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“Let others lead small lives, but not you. Let others argue over small things, but not you. Let others cry over small hurts, but not you. Let others leave their future in someone else’s hands, but not you.”

 

 

Jim Rohn

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And, yes, maybe it is about a small quiet courage found in the everyday.

 

Do I think I am courageous? Certainly not.

 

Resilient? Absolutely yes.

 

But this kind of resilience seems to contain a version of courage that is easy to miss.

 

It is a small resilient courage.

 

courage tattoo reckless risk tryIt is the small courage you hold on to … to stay when it is easier to leave.

 

It is the small courage you hold on to … to keep doing when everything says ‘quit.’

 

It is the small courage you hold on to … to respect difference when we would much rather judge.

 

It is the small courage you hold on to … to accept some vulnerability when building a wall feels much safer.

 

It is the small courage you hold on to … to recognize your own agenda needs to be revised to accommodate another’s better idea.

 

It is the small courage you hold on to … everyday <even though it takes some ‘toil’ to create it>.

 

It is the small courage you hold on to … to not only become who we really are … but which enables the better version of who we are.

 

It is the small courage you hold on to … in a world that often doesn’t seem to encourage courageous everyday acts.

 

 

Anyway.choose courage or comfort reckless try do

 

Life isn’t easy. Business isn’t easy.

And navigating both shouldn’t be easy because of that … and it isn’t.

All I can suggest is some selective thoughtful recklessness can you help you out on occasion.

And it surely, when done well and with ‘good as an intent’ gives you a shot at glory.

 

Just remember.

 

it is a lovely thing to live with courage and die leaving an everlasting fame

 

I would rather die right then live wrong

 

using numbers to make decisions

February 2nd, 2017

 

Numbers are good

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“We should always bear in mind that numbers represent a simplification of reality.”

 

 

—-

Kenneth E. Boulding

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So.

 

This is the partner piece to “Numbers are losing their Mojo.”

 

steal my mojo

 

It is the partner piece because while numbers are losing their mojo … more and more people in business want numbers to make their decision for them.

 

And while I could point to the overwhelming amount of data <numbers> now being cranked out as the reason why this issue is reaching a business crisis level … I will not.

The truth is that all big data does is amplify the situation – more and more business people suck at making decisions, suck at assuming personal responsibility for decisions and suck at thinking thru the true meaning of the numbers available to them <as a version of what I said yesterday — suck at seeing the real shadows of the numbers>.

 

And just as the fact we need to get our shit together with regard to telling the stories that numbers truly tell us <rather than do shit guided by ‘instinct’ an ‘what we feel’> we need to get our shit together with regard to how we use numbers to INFORM decisions and not MAKE decisions.

 

It gains importance because in today’s world it isn’t just ‘big data’ but it is analyzing research, spreadsheets, hell, just the everyday numbers that overwhelm you in the everyday standard operating procedures in business.go on tell me understand

 

We need to be teaching that not all 2’s are created equal <not all numbers are created equal> and that even though a number may be big, or even small, just counting it doesn’t mean it counts.

 

We need to be teaching young business people that what counts is what the numbers say … as in ‘what do they express’.

 

Here is the truth about numbers.

 

Numbers, more often than not, are simply directional signs toward truth … but rarely do they tell the truth in their simplicity. Okay. They rarely tell the whole truth.

And they never are a substitute for judgement.

 

I sometimes fear on occasion we are crafting a generation of business people who view numbers as the answer for everything.

 

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“I notice increasing reluctance on the part of marketing executives to use judgment; they are coming to rely too much on research, and they use it as a drunkard uses a lamp post for support, rather than for illumination.”

 

David Ogilvy

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To be fair … this is not the younger generation’s problem … it is more a leadership & management issue.

 

marketing must improve betterWe absolutely have reached a point in business, in particular within organizations of any critical size, where risk is a swear word. And even if you take the risk you are putting your job on the line. With all that hanging over heads you do grab onto a lamp post whenever you can spot one.

 

And, let’s face it; numbers are strewn throughout whatever street you decide to walk upon so, if needed, one is always available to show to explain your decision.

 

It is up to older managers to teach the nuances and how to use numbers to inform the final judgements.

 

But it is quite possible we could live with this if this is all that was happening.

 

The other thing that should strike fear into the hearts of businesses is how older managers, overwhelmed with all the ‘big data’ available … and younger people  who easily rummage through all the data available … combine to, with mostly good intentions, seek numbers to find out what to do next.

 

They do not translate what the numbers mean but use actual numbers as directional signs on where to go next.

This is dangerous.

Now.

Someone will say “no, it is not dangerous, as long as you know the objective.”

 

”Wrong” is what I would say back.

 

For them to be right they have to assume that the best path toward the objective is the straightest line possible.

Well.

If I am a commodity product or service or maybe even the lowest price product or service <and, remember, there can only be one lowest price in any category> this could possibly be true, however, if “value” enters into any discussion with regard to what you are doing or what you are selling … the straightest path may not be what you want … or need.

 

To be clear. What I just typed … what I just shared … rarely is discussed in today’s business world. Why? Well … first … anything that suggests “not fast” or the dark days bad days sad black hole life“not optimal speed” suggests ‘less than efficient’ which in today’s world is “bad.”

 

<or “sad”>

 

Second … to discuss value in this way sounds … uhm … complex or complicated … and if there are two words that could be construed as swear words in today’s business world it would be those two. simplicity, at the expense of anything and everything else, is the go-to place for a shitload of business people and , in particular, business people who would like numbers to tell them what to do.

 

 

Anyway.

 

Yesterday I suggested number are losing their mojo.

 

Today I am suggesting business people may not be using numbers in the most do what you must by Yoshiterueffective way <to maximize the benefit of the organization, product or service>.

 

And tomorrow I will not be writing about numbers … but I can tell ya that numbers will still be misused and misdiscussed.

 

And we better figure that out soon or businesses are gonna get screwed.

 

how numbers have lost their mojo

February 1st, 2017

numbers 2 pencil truth facts learning

 

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“When you have mastered numbers, you will in fact no longer be reading numbers, any more than you read words when reading books.

You will be reading meanings.”

 

E. B. Du Bois

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“Perfect numbers like perfect men are very rare.”

 

—–

Rene Descartes

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“There are no facts anymore, everything is twisted by corporate greed.

Scientific research, social policy, economic forecasts … nothing can be held as factual.

 

————-

Some everyday schmuck commenting on an online article

 

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So.

 

2 plus 2 numbers truth factsOnce we got past 2 plus 2 equals 4 in school almost every single one of us started learning that all numbers contain shadows.

 

And that within that shadow resided their true meaning.

Let’s call that shadow ‘the value of the number.’

 

Yeah.

 

2 may be 2 but once you get into the real world your 2’s can become a ‘solid 2’ or maybe a “just 2” or even a “2 but really 2.2”.

 

Face it.

If you have been in the business world for any length of time you cannot remember the last time that 2 was simply 2 when presented in some meeting.

 

And then let me give you the more complex example of ‘the shadow.’

 

An expert can offer a number, a statistic or data driven conclusion, and it can be dismissed as ignoring the emotional feelings and angst of the people it i am too sad to walkrepresents <let’s call that the emotional investment & value within the number itself>. And within that dismissal the cold harsh truth becomes a non truth.

 

<sad.>

 

And here is where it gets even trickier … I can flip the discussion around and discuss emotional investment <pick your poison on this> and then find a number to validate it <flawed “if this then that” logic>. And within that reversed logic I am just as likely to create a ‘truth’ from some numbers that is in reality a ‘non truth’ as I am to create a what is in actuality a real gosh darn truth.

 

I decided to write about this because numbers are in a battle for their lives – in business and in society. And it would behoove us to insure that numbers actually won this battle.

 

Without numbers we will enter a world where someone can simply say “I believe what I believe” and “feelings mater more than facts” and that somehow becomes as valid as something that is actually provable.

 

Regardless.

 

Going back to the harsh truth of numbers in real Life … whether we like it or not numbers are rarely just numbers.

If you have any desire to use numbers and actually win any debate using the numbers you <a> have to believe they all have a shadow and <b> believe if you do not look into the shadows you will fail to understand what truth is.

 

I know.

I know.

Some of you may be scratching your head going “gosh, I don’t know if I buy this.”

 

Just think about the last business meeting you were in where someone number pops up on the screen at the front of the conference room and one of two things happen:questions make cry

 

<1> the presenter says “let me tell you what this numbers means”, or,

 

<2> someone sitting at the table says “tell us what that number represents <means>.

 

And, yes, up on the screen … most likely bolded and in some nifty color … is a nice simple clear number. Let’s say 122. Okay. Don’t like that? How about 7? It doesn’t matter. It is a solid number we all know and recognize.

 

And, yet, there are always questions.

 

It sucks but numbers aren’t just numbers and maybe worse … numbers do not speak simply nor do they tell their own story.

 

And because they cannot tell their own story it becomes up to <gulp> humans to tell their story for them.

 

Oh.

 

How I imagine how numbers cringe at how their stories are told.

 

Statisticians, who most likely know more about numbers stories than anyone else, are not natural story tellers and therefore they strip the narrative of anything likeable and bare the numbers for what they are and nothing more.

 

And, as I noted in the opening, this strips numbers of emotion <and emotion is what people are most likely to connect with>. this leaves their audiences sitting there … well … kind of crafting their own story in their own head.

 

Now.

Seeing these relatively important numbers, stripped of emotion, you will then see a slew of non statisticians scramble towards the microphone to cry out what is missing in the numbers presented.

fate

In an absurd twist of fate numbers far too often have stolen from them the one true strength that they have to offer us — the ability to discuss things as a whole, not on the basis of anecdote, sentiment or prejudice, but in ways that can be validated.

 

In theory, numbers should help settle arguments not create them.

 

In theory, numbers should help to offer clarity not create confusion <or doubt>.

 

In theory, numbers should provide stable reference points that everyone – no matter what your opinion – can agree on.

 

In practicality, in today’s world, numbers are in the midst of a trust battle.

That, my friends, is bizarre.

 

A number is a number.

 

2 + 2 = 4.

 

Numbers should be the starkest truth society can have – shadow or not.

sad numbers hear listen business

And, yet, study after study suggests that people believe that whomever is offering the number of the day is using it to actually hide something.

 

In fact, rather than eliminating doubt, numbers appear to actually be encouraging controversy and doubt

This is crazy if not truly bizarre.

 

Think about it for a second.

 

Numbers have become untrustworthy.

Numbers have become the voice of the arrogant and elite.

Numbers have become the trusted tool of the conspiracy theorist.

 

Has the world turned upside down?

 

Regardless.

 

Numbers are supposed to offer certainty not uncertainty. They are not meant to be defined by their shadow but rather by their body.

 

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The word statistics is defined as a discipline that includes procedures and techniques used to collect, process and analyze the numerical data to make inferences and to reach appropriate decision in situation of uncertainty (uncertainty refers to incompleteness, it does not imply ignorance). In this sense word statistic is used in the singular sense. It denotes the science of basing decision on numerical data.

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And maybe that is where numbers need some help. “Statistics” and statisticians imply such a non emotional, impersonal, aspect that the everyday schmuck comes out of the woodwork attacking the fact that people are not numbers numbers 6 degrees<and, yet, numbers can represent people>. For all that numbers offer us in terms of certainty it is a basic Life truth that no one person ever wants to view themselves as a number.

 

That is a fundamental challenge number users & presenters need to face.

Because while it is true, an unequivocal fact,  that the amount of data <numbers> we leave in our trail in everyday Life will grow even greater and that people are represented day in and day out by numbers that sheer overwhelming amount of information will continue to encourage people to suggest that the numbers do not represent … uhm …. “1” … as in me the individual.

 

And number users and presenters better get their heads wrapped around this because it isn’t about trust or certainty … numbers are factual indicators of health, prosperity, equality, opinion and quality of life <pretty much anything important to society & people>.

 

I say that because when non-numbers people start stretching numerical evidence too far, interpret data too loosely or misuse them simply to serve their cause it becomes a hazard to the betterment of everyone <including you & I>.

 

Numbers truly run into problems when they fall into the wretched hollow between representing true evidence and representing speculative forecasting/thinking.

 

Uhm.

Why does that matter?

 

One represents … well … analysis of what is … while the other represents patterns for what could be.

To the everyday schmuck like me I don’t really discern the difference when presented numbers … they are just some fucking numbers to me.

 

All equal.

That is bad.

 

And then … maybe worse?

When we end up in this wretched hollow of only dealing in numbers’ shadows and not the numbers themselves we trigger not only the wholehearted rejection of expertise … but a pervasive attitude that we should reject numbers in totality <and go simply with gut, feelings and opinions>.

 

free-bad-advice-business-blog-contrarianThat is bad.

 

That is wrong.

 

That is dangerous.

 

This battle is occurring between facts <cold hard numbers … the body itself> and feelings <the emotional investment, shadow, of the numbers>.

 

Look.

 

This is a very very important battle going on.

 

While numbers truly have no authority over a decision or conclusion … they actually are tools which we use to make decisions.

We misunderstand numbers sometimes because they do not make the decision for us <although we would love them to>.

Think about this.

 

In decision making numbers are only relevant in the feedback loop of the current activity. If you wish to continue on the path, then the feedback pretty much controls the decision <hence you associate statistics with authority>.

 

If you wish to change the path completely, then the statistics on what happens in the old system have no authority and little relevance.

 

This means that numbers, in general, do not indicate the future only share insights with regard to existing and past behavior.

 

Think about that for one second.

 

You should.

 

Because there are a shitload of politicians, non-numbers people and opinion leaders using numbers to tell us what the future will look like.

truth facts numbers understand question

And maybe that is where I will need. Because there are a shitload of extremely qualified think tanks and experts who use numbers to project, speculate and offer some futuristic thoughts … and yet their ‘thoughts’ are valued sometimes less than the thoughts of non-numbers people <who actually misuse the numbers>.

 

Smart people using smart numbers need to figure that out. Because if they do not … we are screwed. I say that because numbers drive a shitload of decisions.

As I wrote once … the business truth is that theory sells … but numbers runs the reality of business. This is also true for policies & Life.

 

My only suggestion to numbers experts is that they need to stop looking at numbers as numbers and recognize that their future, and the truth, is most likely found in presenting the stories found within the numbers’ shadows well.

 

 

 

Enlightened Conflict