Enlightened Conflict

pardons and the trump equivalency trick

August 28th, 2017

laws dilbert

=============

 

“At his best, man is the noblest of all animals; separated from law and justice he is the worst.”

 

—–

Aristotle

 

=====================

 

“We must reject the idea that every time a law’s broken, society is guilty rather than the lawbreaker.

 

It is time to restore the American precept that each individual is accountable for his actions.”

 

——

Ronald Reagan

 

==================

 

 

Well.

 

If there is one thing the Trump administration does well, really well <great just because you can Trump should notagain even> … is to find some scrap of equivalency to suggest what they have done or said is “normal.”

 

In addition, they gird their normalizing arguments with “because he can” simplistic tripe.

 

This is the Trump business mantra applied to the presidency … ‘it is technically legal & norms are irrelevant’.

 

This is the lesson that Trump appears to have ignored, the one where parents teach every child “just because you can doesn’t mean you should.”

 

Look.

 

Presidents can pardon whoever they want convicted of a federal crime … not a state crime. Technically Trump was within his ‘technical rights’ to pardon Sherriff Joe Arpaio and, literally, he wins because “the left” and Republicans’ with any sense of norms will go ballistic.

But I would suggest society actually loses on this one <as does the American legal system>.

 

In a normal world this pardon may appear in the overall scheme of things as small potatoes … but it is not. With this president it edges onto the slippery slope of a new normal <which is not normal nor desired normal>. It edges into an undermining of the justice system.

 

Hear me out.

 

2 things make me say this.dear mr president letter trump

 

How Trump gave the pardon verbally.

 

He suggested in his words that the Sheriff was just doing his job well. In other words … the laws were either wrong or the law of the land restricts people from doing their jobs. Uhm. And that the president is the judge of whether the laws are right or wrong, constricting or supportive.

The words matter just as much as the pardon itself. The words send a message with regard to how people should view laws and the legal system.

By the way … the words are as much Trump as anything we have ever seen … only he knows what laws are truly worthy and he rules his business that way. In his mind Trump is the sole arbiter of right versus wrong & legal versus ‘useless law.’

 

 

How Trump came to the pardon.

 

He offered the pardon without his Dept. of Justice. In other words … the DOJ and what they thought <or knew> was irrelevant. Process and legal minds are irrelevant … he is the law <a shiver went down my spine as I typed that>. It should be disconcerting to any and all that Trump appears to come to a conclusion about something, particularly what is legal and what isn’t, without seeking the legal process to back it up.

 

But.

 

justice statue sword fight for libertyAt the root of the issue is that a “law & order” president just pardoned a ‘law & order employee’ who … well … not only flaunted the law but broke the law of rights. The fact is he is not a law abiding sheriff if he’s disobeying a court order <let us remind ourselves that this charming fellow was a convicted sheriff, who ran sweltering, punishing jails where inmates died and was accused of targeting Latino residents … AND … during the litigation that led to his conviction for criminal contempt, he hired a private detective to investigate the wife of a federal judge hearing a case against his office >.

 

And at the root of the Trump issue <as if there is just one rotten root> is, as USA Today points out, Arpaio didn’t meet the Justice Department guidelines for a pardon. His conviction wasn’t five years old, he hadn’t expressed remorse and he hadn’t even applied to the Office of Pardon Attorney.

The day before, press secretary Sarah Huckabee Sanders said the president would follow a “thorough and standard process” in considering the pardon.

That process usually requires seven layers of review and an FBI background check.

 

 

That did not happen.

 

Past Bush ethics Chief counsel Richard Painter said:

 

—————–

 

Well, I don’t see how this would have made it through any normal process.

This sheriff has been known for lawless acts for many years. I don’t think he would have lasted one week as a sheriff in my home state of Minnesota. We trump soul behavior tweet revealare a law and order state. Many places are. We favor law and order in the United States.

 

When a judge tells a sheriff to do something, the sheriff does it. That’s what law and order is all about. And if you’re in contempt of court and you’re a law enforcement official, you’re abusing your power. You should not be pardoned by the President of the United States.

 

And the message here is very clear: the President likes sheriff Joe because he likes going after immigrants. He was going after minorities. And that’s the clear message here. And I think it’s really reprehensible and I wish that something could be done about it. We gotta think seriously about whether Donald Trump is fit to be President of the United States.

 

I’ve been a Republican for thirty years and we’ve got a lot of great people in the Republican Party. Who can serve honorably in this United States government and can serve this President of the United States.

 

This is just one more stick in the eye to the minority community and to those victimized by the very few people in law enforcement like sheriff Joe who choose to use their power abusively. And choose to ignore the orders of the judiciary. And that is lawlessness. And that should not be tolerated in the United States.

————————-

 

Sigh.

 

The legal system is degraded because it is politicized in the way that it looks like the president wants to do what he wants to do which, in the end, undermines the utility of the legal system overall.

 

But watch.

 

All the Trump surrogates will be flocking to the TV shows to start shaking their fists and defiantly spouting out some false equivalence to justify this non-little trump pouting tweetingnormal presidential behavior.

 

They will use scraps of truth and facts to weave a story that suggest Trump is normal, thought normally and even acted normally.

 

This is not normal and there are few fair equivalences.

 

In the most harsh view … with the pardoning of Joe Arpaio … Trump has established his place in history alongside those who exercised the same executive and dictatorial rights such as Stalin of Russia, Mussolini of Italy and Hitler <as well as Erdogan, Putin and Duterte>. That does not mean he IS them just that he is utilizing some of the same tactics.

 

To be clear.

 

While I fear that Trump and Arpaio are bigots and nationalists and authoritarians … that doesn’t make them Nazis <so I wish some people would tone down some of the rhetoric>.

It just makes them bigoted, nationalistic authoritarians. That’s bad enough and I see little value in bringing up Nazis.

 

That is a false equivalency.

 

I have said this before and I will say it until I die … the Trump presidency nor normal daysthe Trump behavior is normal and we need to stop suggesting it is normal. We should be seeking to explain and justify his uniqueness in behavior <and if we cannot then he should be penalized> but no one … and I mean no one … should be using scraps of normalcy to create a false equivalency of a larger whole normalcy to a non-normal president.

 

This is NOT normal in how we should be viewing our legal system and legal decisions.

 

Trump is certainly no Reagan but maybe we, all of us, should heed Reagan’s words in the age of Trump … we must reject the idea that every time a law’s broken, society is guilty rather than the lawbreaker.

 

testing norms and what is legal

May 15th, 2017

never too good at following rules

===============

 

“I am free, no matter what rules surround me.

If I find them tolerable, I tolerate them; if I find them too obnoxious, I break them. I am free because I know that I alone am morally responsible for everything I do.”

 

Robert A. Heinlein

 

============

 

“Rules are for children.

This is war, and in war the only crime is to lose.”

 

Joe Abercrombie, Last Argument of Kings

 

=============

 

 

Ok.

 

hoist the black flag rulesWe have a shitload of regulations, laws and rules to abide by every day.

 

We set out explicit rules and guidelines and sometimes these appear as laws. They are meant to showcase a red line for behavior.

 

That said, boy oh boy … we sure do bitch about how many laws we have and how many regulations are in place and how many rules we face that curb our success. The government is most likely the main villain in this story.

Most of us act like government sits around coming up with rules and laws and regulations simply to stifle freedom in our lives – personal and business.

 

It may behoove us to think a little more about why those rules, regulations and laws came about and how we still have some room to navigate which is a playing field called “norms.”

 

It may behoove us to think a little more about the fact we suck at self-regulation. In fact, when left to regulate ourselves, within a capitalist environment, the arc of behavior bends toward some fairly heinous behavior.

 

What happens is that some start pushing out beyond what most people would integrity has no need of rulestend to believe is ‘integrity driven behavior’ and with each push what is acceptable becomes broader and broader.

 

So what we have done in the past is to step in, slap the wrist of those who have bent the arc toward what is not really the best for all and then set up some regulations to insure our self-regulation has some fences to corral us.

 

That said.

 

We do have some norms.

Some ‘accepted beliefs’ for some specific roles and responsibilities.

 

It’s like we assume if you become a CEO of a business that you will not instigate any illegal behavior and you will tell the truth with regard to what you are selling & offering.

Yes there are laws and regulations but, in general, a business sets its own behavioral compass – within which there will be things unwritten but accepted.

 

 

It’s like we assume if you decided to accept the responsibility of a public servant you will share your tax returns to show how you have earned your money in the past, you assume that you will cut ties with your business to insure no conflicts of interest and you assume you don’t fire people because you don’t like them.

 

All of those things may be legal to actually do but norms suggest they are not the right things to do.

 

Norms, in my pea like brain, reside outside a buffer zone just prior to reaching one of these red lines. They are usually unstated and they are usually simply expected for those who uphold some integrity and they are usually just done by the people who truly matter.

 

Ah.

breaking rules HagyBut let’s remember … most times norms reside within what is a larger legally acceptable behavior.

Why does that happen?

Because most people who set up rules and regulations and laws desire to give people some freedom to act and make their own decisions.

 

That said … to be clear … you can do a shitload of legal things in life, business & government which when viewed honestly can look and smell really bad.

 

I have worked several times with people who have constantly suggested “but it is legal.” And 90% of the time I have felt uneasy about what we were about to do. Not that it was illegal but rather it <a> tested what I would consider a norm and <b> it was clearly in that buffer zone that got too close to the red line.

 

There will always be people who will dance on the icy brink of the red line and these same people will dance while singing “it is legal.”

 

It is a hollow song to sing and it always sounds slightly out of tune.

 

Anyway.

 

Let’s just say there are two basic types of people:

 

  • Those who see norms, and normative behavior, and see it as guidelines for right or wrong <an subsequently check laws, rules and regulations to be sure all is good & legal>. In other words behavior doesn’t have to be dictated by some rule or law but more often than not “what seem like the right thig to do.”

 

 

  • Those who see “anything that could be deemed legal”, or, conversely, “if it is not expressly forbidden than it is permissible. These people don’t ever ponder “what seems like the right thing to do” because, to them, if it is legal it is right.

 

 

People have a lot of leeway to do non-criminal bad actions.

rules do not why not

=============

 

“Look, that’s why there’s rules, understand? So that you think before you break ’em.”

 

Terry Pratchett

 

================

 

 

And I tend to believe most times rules & laws are not rewritten is because people break them <because they have done their job>, It is when people start ignoring norms where rules & laws get rewritten.

As soon as enough people, or prominent people, start doing things that the norm had suggested up to that point was ‘not the right thing to do’ people sit back, shake their heads a little sadly … and say “well, I guess we need to set up some rules.”

 

I admit.

I am both a norms guy and a law/rules guy.

 

If you give me the rules & the laws I believe I can win within them. And win even without bending their interpretation.

 

If norms are established and the norms reflect ‘good’ and not ‘bad behavior’ I tend to place them right beside all the rules/laws you gave me and say exactly the same thing … I believe I can win within them.

 

following the rulesBut not everyone thinks that way.

 

Some people don’t care about ‘good behavior’ all they care about is ‘legal behavior’ <what is technically legal>. It is these people who actually create the need for rules, regulations and laws.

 

So maybe when we start bitching about all the rules, regulations and laws we have that seem to restrict some things we tend think are kind of okay to do … we shouldn’t blame the institutions which created them … we should be blaming the people who forced their creation.

They are the ones who absolutely suck at self-regulation … actually worse than most of the rest of us … and we pay the price for their behavior.

wonder how the same thing can be both

February 7th, 2017

good bad best worst think do life be

==============

 

“I’m always finding humans at their best and worst.

I see their ugly and their beauty, and I wonder how the same thing can be both.”

 

————–

Death

<in “The Book Thief”>

=============

 

So.

 

This quote is said by Death.

 

Yeah.

Death is suggesting he considers humans beautiful … as well as everything else that we are … all the while resting comfortably in his chair awaiting the opportunity to end it all.

 

We all know we're going to die, but it's one of the few human experiences we don't like talking about. How can we change that?

I admit.

 

The thought seems slightly counter-intuitive, but I like thinking the thought that Death is a lot more complicated than we may think.

 

I like thinking that Death sees us … and assesses us … and maybe even judges us a little … as not one-dimensional things to say ‘thumbs up’ or ‘thumbs down.’

 

I like thinking of death as not some grim reaper but rather a thoughtful person who has a job to do. One who contemplates the fact that some days will be good and some days just won’t be so fun.

 

I like thinking of Death One who can see the best and worst … acknowledging that good things can happen to bad people and bad things can happen to good people.

 

And, I imagine, I like thinking of Death as … well … intelligent and not simply some mindless executioner wandering about seeking his next victim.

 

For sure this quote reminded me of F. Scott Fitzgerald’s quote about intelligence:

 

“The test of a first rate intelligence is the ability to hold two opposed ideas in the mind at the same time, and still retain the ability to function. One should, for example, be able see that things are hopeless and yet be determined to make them otherwise.”

 

 

I believe it was Keats who called this ‘negative capability.’

 

best worst faces life people good badAs he explained <or tried to > “it is when a man is capable of being in uncertainties, mysteries, doubts, without any irritable reaching after fact & reason.”

 

In other words … you understand, or least come to grips with, that there is a shitload of inconsistency and uncertainty in Life and, yet, you deal with it and do what you need to do.

 

<that’s my translation>

 

The truth in Life is that we really don’t have to be one thing because you’re not another thing – or not be something if you are something <you get it>.

 

It may seem impossible to appear to be a contradiction and, yet, be quite a successful, happy, productive bundle of contradictions.

 

Not only do you not have to be one thing forever but you can actually be a couple of things now … at the same time … in this time & place.

 

I sometime believe individual happiness is found more often than not in our ‘negative capability’ intelligence. In other words … how smartly we can navigate the contradictions in Life as well as the contradiction of what is within who & what we are. If we don’t learn negative capability then we must seem to inevitably seek to isolate being one thing and one thing only as a judge of whether we are living Life well, productively and with focus.

 

And maybe that is why I believe Death was, and is, intelligent — it has mastered negative capability. Death has embraced the contradiction of being one thing and yet living another seemingly contradictory idea.

If Death can see beauty in that which it will inevitably have to end with its own hand surely we can see good in bad … as well as be both bad & good ourselves.

 

Regardless.

 

It seems like there is a lesson in here for all of us. And maybe the lesson is, unfortunately, not that simple.

 

Death looks, on the surface, as one thing … and yet … is most likely another.

 

Death does one thing … and yet … most likely thinks many other things.

 

We view Death as one thing and avoid him … and yet … should we meet him on the street on his way to meet someone other than us … he may greet us with a smile.

 

While Death’s perception challenge  is actually called “affective fallacy” <confusion between what it is and what it does> this is a challenge we all face in Life.

 

I imagine, in the end, the lesson is a simple one … sometimes Life just isn’t that simple.

 

Ok.

 

Ditch the ‘sometimes.’best worst good bad life complicated

 

Life is never that simple.

 

We are more than one thing … we are a sum of all our parts … we are part of everyone we have met <and will meet> … and we are, at our core, a reflection of a multi-faceted character containing aspects of all which we desire to be as well as some aspects which we view slightly glumly as ‘the aspects I do not desire to be … but am.’

 

We either embrace the contradictions or … well … we will most likely suck at dealing with Life and living Life.

 

Anyway.

 

What I do know is that I wish someone taught “negative capabilities 101” because we should all sign up for that class. It would be a better world if we were all competent in negative capabilities.

 

 

=======================

 

“When the first living thing existed, I was there waiting.

When the last living thing dies, my job will be finished. I’ll put the chairs on the tables, turn out the lights and lock the universe behind me when I leave.”

 

Neil Gaiman

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fall winter and finding meaning in death

December 1st, 2016

 like-the-seasons-things-change-fall-spring-winter-time

========================

 

“What I fear I avoid.

What I fear I pretend does not exist.

What I fear is quietly killing me.

 

Would there were a festival for my fears, a ritual burning of what is coward in me, what is lost in me.

 

Let the light in before it is too late. “

 

 

 Jeanette Winterson from “The Green Man”

===================

 

“Autumn shows us how beautiful it is to let things go.”

 

—–

Unknown

(via ginger-and-preppy)

 

 

==============

 

Well <part 1>.

 

I just read a an article in one of those local papers you can pick up at Healthy Grocery stores which attempted to discuss how this time of the year <October/November/December> is the season of ‘decay and death’ … and how it was a potent time to connect with the dead <and highlighted several celebrations around the world which do just that>.

This thought was combined with the thought we human folk balk at connecting with death because it … well … seems morbid to do so.

 

 

and summer regrets

               getting rid

       of winter wishes

 

summer and i

=======

 

 

Well <part 2>.

 

I balk at the whole concept of ‘decay & death’ as well as the ‘morbid‘ thought.

 

Simplistically, seasons remind of us the cycle of Life <not death> and that death, in and of itself a sad event, contains at its very core the very simple concept that without Death, there is no Life.

 

This was immortalized in pop culture by Blood Sweat & Tears in their absolutely fabulous song “and when I die”:

 

====

And when I die and when I’m dead, dead and gone,
there’ll be one child born and a world to carry on, to carry on.

I’m not scared of dying and I don’t really care.
If it’s peace you find in dying, well, then let the time be near.
If it’s peace you find in dying, when dying time is here,
just bundle up my coffin cause it’s cold way down there,
I hear that’s it’s cold way down there, yeah, crazy cold way down there.
And when I die and when I’m gone,
there’ll be one child born and a world to carry on, to carry on.

====

 

While each Life is a stepping stone for every future generation each death represents a stepping stone for … well … the future.

dialogue with pain

 

I don’t need any Eastern religion wisdom to remind me of this … I think we all know this.

Now … I will admit that connecting with this thought is much much easier for us when we remove any personalized death and accept it as simply a turning of generations. Therefore … one of the reasons we do not celebrate death is because it can get too personal. And if that is a reason … it sure as hell is a good one.

 

But death itself?

 

While death is something we dislike, facing seasons remain something we must face year in and year out. It is a constant affirmation of the turning of time and that some things we may have gained will most likely be inevitably lost in the natural turn of time.

 

And, yes, as today is December 1st I am reminded that Winter is the time of Life’s strategic retreat and conservation of what gives it all life.

 

It is not death. And it is not decay.

 

It is Life’s thoughtful way to insure its existence and survival.

 

It is the time of incubation and rest and restoration for all things to come in the following year.

 

I could also suggest that winter is a time of reflection and … well … comfort. In winter’s dark nights the stars are at their clearest and we have the opportunity to see them as the sparks of potential and wishes and dreams and … well … Life. Uhm. And dreaming is never a bad thing … particularly during the ‘ebb tide of seasonal Life.’

 

I will not argue that as Life recedes in autumn and rests in winter we do, at least emotionally, get closer to connecting with death … but I do balk at thinking of autumn & winter as ‘things associated with death.’

 

.... a time to Reflect ......

…. a time to Reflect ……

I would argue it actually does a nice job of reminding us we need to let go of things. and, sure, maybe we connect with ‘the dead’ better at this time because … well … it reminds us to celebrate what we had and embrace letting go.

 

And that is the thing about winter … it demands to not only be felt but also that you meet it on its terms. Even better … Winter demands us to let go of things we most typically hold onto with ragged claws.

 

You cannot refuse its existence and you cannot ignore what was because what is … is … well … is starkly different. Where Life was once obvious it is now starkly absent.

 

I would note that all Eastern mysticism and ‘being in touch with the universe’ and the ‘natural ebb of the earth’ and all that stuff, at its core, just suggests that we pay attention. Pay attention to whatever energy seasons give us … and more often than not that energy it gives us is … uhm … just good ole fashioned thinking. It gives us the energy to think about our lives, lives lost and lives yet to be lived.

 

Acknowledgement of all of that increases your overall connection not just with ‘the universe’ but rather to the eternal pattern of life and invests a sense of energy into pretty much everything <yourself and Life>.

 

And just as Death breaks things down to the bare essence, winter does the same.

And maybe that is the connection.

 

When things are at their barest, when we are drawn closer to endings rather than beginnings, we inevitably ponder the ‘great perhaps.’

 

Back in September I wrote this on the first day of Fall:

 

 

 

I think we all seek a great perhaps of “what I know can be”. I think we all know what a better world really looks like. I think we all want to see the beauty that can be found in what is better in everyone.

 

And maybe it is within Fall and the falling leaves we begin to better grasp that failed plans and failed dreams can beget new plans and new dreams. And maybe it is within Winter where , in ts barest of bare essences, we are forced to begin envisioning what could be in plans and dreams because it is left to us standing in the bare environment around us.

time-seasons-change

 

 

What I do know about all seasons is that they are markers of Time … and poetically speaking … Time is always hungry for many of the things we dearly want to endure and do.

 

This makes Time both beautiful and doomed. Yeah. Time is beautiful and doomed. And that is where I really believe the whole ‘morbid time of the year’ goes astray.

 

 

for it seems all of Fall’s stars

                       have fallen

and often summer and i

run through the last warm days

through the cool grass

       gathering stars caught in people’s dreams

with the intent

           to toss them to Winter

through windows of dawn.

 

Summer & i

======

 

 

We, especially in the West, hunger for time.

Conversely, time itself <to us Western folk> has a hunger and its hunger is for ‘things.’

It is a nasty emptiness waiting to be filled.

 

Well.

 

If there is one thing humans are fucking great at … it is filling time and stuffing whatever we can into any emptiness we can find.

 

Death and dying makes us reflect. It forces us to do so. Just as the bare often starkness of Winter does.

And it makes us reflect on what ‘stuff’ we have crammed into whatever Time we have had.

 

Oh. Maybe what it really forces us to do is reflect upon time. and that is where death truly makes us feel uncomfortable … not any morbid feeling but rather it’s just being dead livingthat we have been indoctrinated to focus on living … living life to its fullest, not wasting any time, to do lists that never get completed and just doing shit <just do it>.

 

Nowhere in that list of shit I just shared does death have a place. In fact. Death represents the exact opposite of everything society & our culture almost demands we think about 24/7.

 

And when forced to face death, or feel a need to connect, we are much less likely to celebrate but rather assess … assess our doing mantra versus ‘stop.’

 

Look.

 

Most of us don’t purposefully ignore connecting with death and those who have passed away because of sadness <because if it were we would be more likely to actually do it because the opposite of sadness is reflecting upon the inevitable happiness> but rather because death and past lives force us to reflect upon our ‘doing accomplishment’ <as well as it forces us to stop … which compounds the feeling of ‘shit, I haven’t done enough and I am not doing anything now>.

 

Yeah.

If you can get beyond the ‘doing’ aspect inherently death is more about sadness <loss of something or someone or time> more so than morbidity. Conquer the sadness and you have conquered death.

 

And all of this is just not that difficult <if you are willing to actually think about it>.

 

winter-fall-snow-season-change-lifeSeveral cultures do celebrate the autumnal solstice as the time life & death is closest. I would argue it is less a celebration but rather recognition of that which came before, and that which is dying, so that what will be will come forth.

Generations beget generations just as falls beget springs.

 

Death begets life.

 

This doesn’t mean we should celebrate impending death but rather recognize, even in sadness, life & beauty resides in the future.

 

Fall is of beautiful dying.

Winter is of starkness of death.

Spring is of rebirth from death.

 

This doesn’t mean you can find beautiful things to enjoy throughout any season.  Seasons simply remind us of the fact time does not stand still and no matter how hard we try and fill up the emptiness time offers us day in and day out … leaves fall, winter comes and spring arises.

 

I believe it is the Celtic wheel of the year describes this time of the year as Samhain … “the veil between the worlds is thin.” Just as several other cultures they use his time to reflect upon “that which was.” In my pea like brain … it is a celebration of navel gazing. It is an intentional event to purposefully explore the valuable relationship not only between Life and Death but the past and the future.

 

Listen to the cry of falling leaves,

            but winter breaks the silence

and warms us with words

of how to change it all

      before the Fall completely ends.

So, So

 

Look.

reflect brain things

 

I don’t believe we do not celebrate death and dying because we think it is morbid. I tend to believe we do not traditionally do so because we, as in Western civilization versus Eastern, don’t celebrate reflection.

We treat reflection more as  a personal thing and not a larger more public event and celebration.

 

Should we celebrate reflection? Shit. I don’t know. But understanding that seasons can offer us enlightening thoughts about how we actually think about death & Life & holding on & letting go is surely not a bad thing.

 

As for Fall and Winter? I do not think of death and decay. I actually think of flowers. Huh?

 

I credit Mark Strand for making me think Winter is the time to bring flowers into your Life as he describes Winter in his poem called Blizzard of One:

 

“A time between times, a flowerless funeral. No more than that …”

Mark Strand <Blizzard of One>

Every funeral deserves flowers. Every Winter deserves thoughts of Life.

first class ticket through life

April 6th, 2016

=== leading yourself first

 

“There are very few products which do not benefit from being given a first class ticket through life.”

 

 

David Ogilvy

 

 

====

“When one loves, one does not calculate.”

 

 

Thérèse de Lisieux

 

===

 

 

 

One of the most consistent business discussions I seem to have with marketing people is tone of messaging … or how to frame the product or service or scraps of ocean stonesbusiness in the marketplace.

 

With all the books & processes cramming differentiation down every marketer’s throat most businesses invest gobs of energy identifying either what makes them distinct or different.

 

At the end of that road they are tired … and then have to figure out how to tell everyone.

 

This is where we start calculating the ones we love.

 

The ‘one’ being the business, product and/or service. We have lovingly crafted everything about it and now we begin calculating how to communicate it.

 

The calculation simplistically drives most people to gravitate to one of two places – humor or humorless.

 

Now.

 

To be honest.

 

I am not a big ‘use humor in communications’ person. More often than not humor is either misused <someone has decided ‘breaking thru the clutter’ matters more than actual substance> or it is off-putting <crass humor to make a point> or it is simply forced.  That doesn’t mean I won’t, and have not, use humor in communications and marketing … but it tends to be ‘smart humor’ and not slapstick or silly.

 

And there is a reason for that beyond the overall humor ‘misused’ thought.

 

I believe people deserve a first class ticket in Life.

 

And, frankly, I believe most businesses offer products & services that deserve a first class ticket through Life.

 

First and foremost I believe a business should treat their own product & service, and business, with respect and dignity and … well … at least an aspect of seriousness as a reflection of the seriousness the business itself put forth in coming up with the idea.

 

Most businesses are neither flippant nor not thought out. This doesn’t mean you cannot laugh at yourself nor offer who and what you are with some character and humility … but rarely do I want to suggest I didn’t do some first class thinking in building what I hope is a first class offering.

 

In the parallel world … the one in which the people reside who will actually buy or use this product or service … well … these people want to be treated with respect, respect for them, their heads, their hearts & their wallets.

 

All of this sounds practical. All of this most likely resonates with business people … then why does it all go out the window with some slapstick wacky creative structure in communicating the message?

 

 

Look.

 

No.serious nonsense change anything

 

As a business I don’t want to take myself too seriously.

 

But I need to weigh the fact that I have a serious business offering developed thru some serious thoughtful business acumen.

 

 

The problem mostly lies in the fact that after beating the crap out of your business positioning to uncover the strong core to offer … a business fears it isn’t interesting enough or distinct enough.

 

Then they fall prey to the ‘to break thru you need to do something different’ advice.

 

I have this discussion so many times with businesses I have honed the discussion platform into two basic starting points:

 

 

  • Try and view it all with a fresh eye

 

I typically suggest that a business always try and look at the world with new eyes … view the things they have maybe looked at a zillion times … so many times that the things are just things. I suggest that because people want to see a world through new eyes.

 

Some people call this the sea of sameness. I do not. I believe there is a lot of good shit and good things out there … but we have seen them … and derivatives of them day in and day out <and this includes “breakthroughs & NEW”> that our eyes, ears and hearts view without viewing.

 

Nothing … and I mean NOTHING … is more impactful to someone than seeing something they have seen a zillion times in a new way. It taps into a sense of wonder … I wonder why I never saw that before, wonder what I was doing in the past that made me not see that and … well … I wonder if I will ever view this thing the same ever again in the future.

 

 

  • Think vivid

 

vivid element close first class jwtWhen I was at J. Walter Thompson years ago the basic premise behind crafting recognizable and relevant ideas was about “vivid”  – vivid metaphors or vivid demonstrations in communicating the product idea.

Some businesses have something that makes them uniquely demonstrable. Superiority is best communicated, and most simply communicated, through communicating performance. Sound dull? Only if you don’t truly offer superiority and the demonstration isn’t vivid.

Some businesses rely on a vivid metaphor where an actual demonstration fails to be either distinctive or effective. Great literature bursts with metaphors … for commonplace things we often take for granted.

 

Love: “my love is like a red rose.”

 

The sun: “the sun rose like thunder”

 

Night: “the dark curtain of night.”

 

 

The metaphor can make the commonplace exceptional and interesting.

 

Regardless of which vivid path a business pursues it should evoke something – surprise, synergy, sympathy, simplicity or shivers.

 

Day in and day out I stick to my guns and this point of view with regard to positioning businesses in the marketplace. Maintain the high road <because people like to get better than maybe what they expect> and think ‘vivid.’

If you pursue this kind of thinking as you frame your business, product or service … well … you actually limit your risk <that is also part of pursuing a ‘first class ticket’ philosophy>.

 

I found it interesting when I googled “first class life” and I found that First Class Life is a categorical term present in the classification of life insurance risk. It denotes low life risk.

 

Definition: First Class Life is a categorical term present in the classification of life insurance risk. It denotes low life risk.

 

Description: First class life comes under low risk category of life insurance and thus is charged normal premium charges. An individual identified as first class life is subject to normal premium rates for an insurance policy.

 

All business contains risk … it is inherent in everything you do.

 

Therefore in building your business you should be seeking to mitigate risks <so you can take the ‘smart risks’>.

 

Tone in communications shouldn’t be about risk.

But. love hate hugh

Let me be clear on this … a business should always seek to craft a message so that it is loved by some and disliked by others <that shows you have made some choices> but that message should always <always> be framed in a way that makes the people who love you feel like they just got a first class ticket through Life <and even the ones who hate you will most likely respect you in some way>.

 

You know … reading back over what I just wrote … this seems simple. If you are running a business and you have lovingly crafted some product or service you really believe in … well … why wouldn’t you buy it a first class ticket into the marketplace?

 

I call it “selling up.” I don’t want to undersell my idea, my business, my people … or my potential customers. I want them to feel like they part of something that brings Life ‘up’ … and not down. Seems like everyone would want to do that.

 

 

 

 

 

 

 

Enlightened Conflict