Enlightened Conflict

health care in 2017 from a business perspective

March 22nd, 2017

take the extra time to do things right the first time

 

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If you don’t have time to do it right, when will you have time to do it over?

 

—-

John Wooden

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American healthcare is getting quite tiring. Shit … I have written about it in 2009 and even recently wrote about it <Healthscare > as recently as January 4th 2017.

it is complicated complex not simple Life world 

All you have to do is turn on the tv or maybe go to some politics driven website and you will see gobs of articles & pundits yapping about the upcoming vote on repealing the Affordable Healthcare Act <Obamacare>.

 

Suffice it to say the new plan is not being particularly well embraced by its own party as they plod their way toward the finish line vote tomorrow.

 

To me this whole discussion and action plan shows the lack of business leadership knowledge which exists in politics and government. And, yes, that includes the President <who should know better if he was truly a business person>.

 

Let me address some key issues from a business perspective.

 

 

Time.

 

30 days.

That’s about the amount of time this repeal plan of action has been discussed <just ignore the last 7 years which they should have been thinking about it … or even the additional month or so if you wanted to begin on inauguration slow down take time do rightday>.

 

30 days for something like this is insane.

 

Okay. It is just stupid.

 

This is unlike how the Affordable Care Act <ACA> was implemented, which – just to remind everyone — was debated for almost an entire year in both houses of Congress with 79 hearings in the House alone and a number of amendments incorporated in the process … and hospitals, associations and insurers were all brought in.

 

But you know what?

 

Any business person with half a brain would tell you trying to build a plan of action which would turn a company 180 degrees around <or at least something that would change maybe 20% of the entire revenue stream> and gain alignment is going to take more than 30 days.

 

Any business person with half a brain would tell you pushing through this kind of change without alignment, education and some aspects of agreement is not only foolish but deadly.

 

Any business person with half a brain would take a step back and say “lets take the time we need to get this right.”

 

Promises delivered.

 

I have noted before business leaders only have to learn this lesson once … a bad promise delivered is never remembered as a promise delivered … just  promise i something bad delivered.

 

Leaders get paid to make good decisions not deliver bad promises. I have made many ‘promises’ <more often ‘plans of action’ than promises> and yet still stood up in front of people and sucked it up and said “I did not know this then, I know this now, and we will not do the plan I said … but rather here is where we go from here” when I had to.

Why? Every business leader knows honesty wins more often than wasted energy.

 

Just doing something because you said you would do it is … well … stupid business.

 

Any business person with half a brain is very careful making promises but exponentially more careful about the promises you choose to fulfill <because one is just words and the other is action>.

 

 

Phased plans.

 

Speaker Ryan has said not to worry — there will be a “second” and “third” phase that will fix everything.

 

Uh oh.

Future plans. Need I remind everyone that the Affordable Healthcare Plan was a plan intended to adapt <have other ‘phases’> to the market and make adjustments to accommodate what happened when the plan actually hit the market?

Everyone should be reminded of this.

 

December 2009 I wrote my first thoughts on the affordable healthcare act and the thoughts remain exactly the way I believe …

 

Sure.

The way it’s conceived – all the weird aspects they had to build in upfront to try and make the system work from the get go,  the complex subsidy system that rocket scientists cannot even explain, odd benefit levels, an unwieldy sign up system, just to name a few, absolutely suck.

But, if we see the program as fluid <which any sane business would do> it will evolve until we settles into better solutions and better affect. As I said back in 2009 … the initial plan ain’t gonna be perfect <any business person worth a shit could have told them that>.

perfection progress

 

Obamacare would most likely be humming along quite nicely if Congress had made the necessary adjustments in real time <like any business person with half a brain would have>. Instead phase 2, 3 … or … well … any phase … never occurred as congress haggled over the plan itself.

 

All I can tell you is that if this American Healthcare Frankenstein of a plan is actually implemented everyone, Republicans & Democrats, better decide this time “in for a penny in for a pound.” That is where the Affordable Healthcare Act stumbled … not everyone invested in it once it was in market.

 

All I can tell you is that any business person with half a brain would be hesitant to offer a phased plan to an organization that has a history of getting stuck in phase one.

 

Look.

 

I certainly know that if you are a 100% free market healthcare believer that tweaking the current plan doesn’t have a lot of appeal to you. But we have a plan, flaws and all, that has a strong foundation which creates the potential for something better than what was <healthcare going into 2008 was shit>.

 

time to do it right do it overI certainly know that the ACA needs to be tweaked.

 

I certainly know that the ACA should have been tweaked years ago.

 

I certainly know that the ACA could be fixed fairly quickly and efficiently.

 

And I certainly know that any new plan will not be perfect and will also need tweaking.

 

But what I absolutely know is that the current plan is not good and any business person with half a brain would stop the insanity, step up to some microphone and outline a reason why giving the American people the best alternative takes time.

 

Slow down.

Stop.

 

Get this right … because this is NOT about keeping your job or eve keeping your promises … this is about people’s live and their healthcare.

 

 

shifting gears professionally

March 8th, 2017

 

gears working elite blue collar people experience

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“Don’t dwell on what went wrong.

Instead, focus on what to do next. Spend your energies on moving forward toward finding the answer.”

 

Denis Waitley

 

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“You are always a student, never a master.

You have to keep moving forward. “

 

Conrad Hall

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So.

 

This is about shifting gears professionally.

watch-your-step

What made me think about this?

 

I recently watched a professional acquaintance who shifted gears.

 

Oh.

 

To be clear.

He shifted up.

 

He had a good business, good business model and a good business sense. In my eyes he was cruising along in maybe 2nd or 3rd gear <good … not bad … and not great> … and then … well … he found another gear.

 

To be clear.

 

When I first saw his business he was maybe in 2nd gear … not really rocking the boat or rocking the world but steady consistent and moving forward and solid business.

 

Looking from the outside in I never saw spectacular but I saw steady. I saw … well … 2nd gear.

 

He didn’t know it but, behind the scenes, I would never hesitate to recommend him, maybe not typically for those who needed to shake the etch a sketch,  but 100% for those who just needed a good engine tune up. Over the years he steadily shifted up to maybe 3rd gear … always steady and solid <good, maybe very good, just not that extra little great>.

 

But then that changed.

formula success steps

One day I saw his business newsletter and … well … I sat up a little straighter and read it a little closer.

 

And read it again.

 

It felt like he had shifted gears.

It now felt like 5th gear stuff.

 

I got the next newsletter.

Definitely 5th gear.

 

He had shifted gears professionally.

 

I tend to believe this happens a lot as you get older.

 

We shift gears.

We reach a point professionally where you have it pretty good, you have some good experiences which have taught you a shitload of different things … and you sit back and scan it all <comparing it to what you have done>.

 

This is where the shift occurs.

 

Some decide to downshift.

 

Some decide to shift up.

 

shift up or downNow.

 

To be clear.

 

There is a huge swath of people in the business world who simply go in to earn a paycheck, their only gear is the one that does their job <mostly well or well enough> and their career progresses in that one and only gear.

I would note, just for the record, day to day business relies on these essential people and their steady gear attitude <so stop giving them shit or look down on them in any way>.

 

This is not about them.

 

This is about the business people who want more. They want to use another gear then other employees … and for the most part throughout their career … they do.

 

Inevitably these people reach a point, maybe some success, maybe a title, maybe it is just some more good experience where they … well … decide to shift gears.

 

up or down shift gearsAnd, yes, this is where some shift down.

 

These ‘shift downers’ have decided they have been working hard and they see the other relatively happy one gear people and say “I am going to slow down.”

 

Some people call it selling out.

Younger people look at these older people as ‘wasted space.’

 

I just call them people who believe they deserve to down shift <so stop giving them shit or look down on them and look to maximize their experience>.

 

This is not about them.

 

This is more about the business people who wanted more … and then see that maybe they could actually “be more.”

 

These are the business people who shift up.

 

And you know what? Shifting gear seems like the appropriate metaphor here because ‘the analogy of ‘shifting gears’ is used to identify and explain the key factors (agents) involved in driving career formation, and describe the level of interconnectedness between these drivers.’

 

To shift up … in order to respond to the pressure … the gears have to be in sync, work simultaneously and coordinate the rest of the body around them.

 

And that is what happens. You have accumulated a lot of knowledge, expertise and experiences <practical functional stuff> and then you decide to incorporate some personal clarity to the horsepower.

 

It is almost like you find some clarity … in yourself professionally which permits you to better identify the largest and most influential parts in the gear box.

And then … you shift gears.

 

I feel qualified to write about this because I did it. I shifted gears up.

And I have seen others in my generation shift up … and down.

 

expectations outcome disappointment 1I will admit that it has taken me awhile to not have disdain for people who down shift … mostly because it is so far out of my DNA I, frankly, couldn’t understand it.

 

But I do now.

I certainly see the value of ‘down shifters’ and believe any organization would benefit from having a mix of good, qualified, experienced, downshifters.

 

As for shifting gears up?

 

Whew.

Seeing someone in my business generation do it is … well … a joy.

Mostly because, in general, the shift is tied to a decision that our generation may have not always been the best for the business world and possibly injected some flawed thinking with regard to business acumen & principles. This means that most ‘shifting up’ is tied to trying to address those ‘wrongs’ or at least try and inject some ‘righter thinking.’

 

I get some shit from people because I am hard on my entire business generation … everyone.

 

Look.follow heart brain tupac

 

I think more of us should be.

To be clear.

 

I don’t expect everyone in my generation to decide to shift gears up but I would like more of my generation to at least understand some of the consequences of our behaviors & principles.

 

And for those who decide to shift gears upwards? I hope they get a chance to implement their new horsepower because today’s business world can make it pretty difficult for people in my generation, who truly have something to offer and are willing to not be attached to the old ways of doing things to actually get to do what they truly offer.

 

How do you solve a problem when one half absolutely hates the other half?

February 10th, 2017

Polar Opposites conflict

 

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I want people to think about our politics here in America, because I’m telling you guys that I don’t know of a single nation in this history of the world that’s been able to solve its problems when half the people in the country absolutely hate the other half of the people in that country.

This is the most important country in the world, and people in this body cannot function if people are offending one another.

Marco Rubio

 

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Well.

 

Polarization can create some pretty foul conduct.

 

Polarization can bring out the worst in people.

 

Polarization can create stillness within turmoil when movement within teamwork is needed <and desired>.

And.

 

Polarization within leadership is a virus that infects everyone in the organization … not just in leadership.

marco rubio speech on respectful conflict

I was reminded of this as I watched a completely underreported and under the radar speech Marco Rubio gave on the senate floor after <I believe> Elizabeth Warren had been asked to stop speaking.

Warren gained all the headlines where Rubio actually had the words we should have all been listening to. It is maybe 8 minutes long and worth every second.

 

 

Please note that I believe this message is more important than just one directed toward the Senate … it is a message which all Americans should take note of.

We are fortunate to have the privilege of freedom of speech & thought and we should embrace that freedom as one to permit healthy discussion, debate and disagreements … all of which should enable healthy, positive decisions.

 

Freedom is a tricky thing. In the United States of America we have the unique opportunity to “criticize a president without retribution.” <as past President Obama said to a group of military people at MacDill Air Force base>.

 

But our freedoms are being challenge by Trump and his attitudes & behaviors in ways we haven’t really seen in a very very long time.

 

The Trump Affect ripples way beyond simple executive orders and specific friends unfluencers ripples2actions that will have an impact on the people of the country. The more dangerous ripple effect is one of attitudes & behaviors.

Within this dangerous Trump affect ripple,  the freedom to freely criticize is a little less secure … and the way we criticize, debate & discuss in the Trump era appears to be one of not listening, not respecting and not believing that there could possibly be a way to do something differently than the way “I believe.”

 

Trump and his merry little band of morally corrupt liars suggest that there is no middle ground for “ladies & gentlemen to disagree with ladies & gentlemen” <note: this is a rip off of the Ritz Carlton motto>.

 

The Trump Affect has trickled down into his direct organization … the congress.

 

And within that ripple Republicans either embrace the bully opportunity or simply privately watch in horror as leadership decorum and leadership example <which, by the way, IS important as impressionable children and adult seeking cues on how to be leaders watch closely>.

And within that ripple Democrats screech & gnash their teeth in impotent frustration over not only having no power to shift the tides of change but also because, in their heart of hearts, they know this is not the way business should be conducted.

 

Balance has disappeared.

compromise balancing actWhile people can bitch & moan that decorum, in the past, has only encouraged stagnancy & lack of action they should not confuse with what business is conducted and how business is conducted.

Just as I am more accepting of my high school football coach if we have a losing season but the players play with respect & dignity and go to class and show signs of growing up with a healthy personal responsibility … I am less accepting of the coach who permits poor behavior & lack of respectful competition even if they win more.

You can have all the good in this case. But balance has been lost.

 

In fact.

 

We should face the fact that balance deserted us the day Trump stepped onto his golden Trump Tower escalator last year to announce his candidacy.

 

And that is why Rubio’s speech is so important. Without actually saying it he suggests that we shouldn’t let Trump drag us down into some dysfunctional squabbling amorphous blob of indignant jerks.

 

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“Our culture has accepted two huge lies. The first is that if you disagree with someone’s lifestyle, you must fear or hate them. The second is that to love someone means you agree with everything they believe or do.

Both are nonsense.

You don’t have to compromise convictions to be compassionate.”

 

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Rick Warren

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I like conflict and I think conflict is healthy.

creative spark light bulb

It is a basic Life truth that conflict is the positive friction that often creates innovations and new thinking and new ideas.

But, as with most things in life, there are degrees of conflict.

 

The kind of conflict we need now, more than ever, is the productive type.

 

We need to better embrace the valuable contradictions in life.

Things like:

 

Smart and funny.

Silent but says a lot.

Liberal conservative.

Cynical optimist.

 

Oh.

 

And enlightened and conflict of course.

 

We need to better embrace the fact that contradictions are powerful.

They create a chemistry ending in positive friction <when done right> and the fire for innovative thinking and thoughts.

 

In general I believe contradiction not only make life & people interesting but they also forge the kind of decisions that become the iron construct for a solid culture, civilization and country.

 

We need to embrace that conflict is part of life and not treat it as only a negative thing.

 

void embrace the unknownHumans are neither passive nor stagnant. We move. We do. We think.

 

Combine that fact with individuals are unique <although they may group together> and inevitably there is some conflict. It can simply be healthy competition or it can be staggeringly evil intended activity <i.e. there will be conflict because your point of view and thoughts shouldn’t exist and I am going to extinguish them>.

 

We need to embrace the fact that conflict can be “managed”.

Maybe call it competitive camaraderie. I call it enlightened conflict. I believe if people know more about stuff <I don’t really believe it needs a technical term> then conflict will be conducted with knowledge.

 

I would suggest that ignorance, and being close minded, guides conflict toward evil interactions … while knowledge guides conflict to responsible interactions.

 

Lastly.

 

We need to embrace that enlightened conflict is really some version of pluralism.

A pluralism in that it encourages, and embraces, freedom to learn and freedom to think different thoughts.

 

In the end I imagine what I really care about are people’s actions. They can remain mute as far as I am concerned as long as their actions respect others opinions and others lives and meets global responsibilities.

 

Look.

 

enlightened conflict ideasIt is silly to think that conflict doesn’t exist as part of our natural behavior <I apologize to all the “why can’t we all get along” groups>.

 

It is silly to think that friction between beliefs and causes is not the spark for something better.

 

It is silly to think conflict and friction is not good.

Good conflict leads to positive friction and ideation and evolution of ideas.

 

But it needs to be conducted with respect. Respectful disagreements & debate lead to two things:

 

  • Positive friction.

 

  • Enlightened conflict.

 

 

The first is based on curiosity plus friction equals better ideas and thinking.

The second is lack of ignorance plus conflict equals respectful competition.

 

We here in the United States have an incredible privilege … a freedom to say what we want and disagree and criticize whomever we want. We shouldn’t abuse that privilege by not understanding that it creates good conflict which enlightened conflict thinkenables ‘gooder’ ideas.

 

Marco Rubio did something in his speech which I endorse wholeheartedly … he tried to make an impact on his own little corner of the world … encouraging positive friction for enlightened conflict.

 

 

Marco Rubio had a stellar enlightened conflict moment … and more people should see it and listen.

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“Enlighten the people, and tyranny and oppressions of body and mind will vanish like evil spirits at the dawn of day.”

Thomas Jefferson

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Enlightened Conflict