Enlightened Conflict

instinct

April 6th, 2013

 

“Ideas pull the trigger, but instinct loads the gun.” – Don Marquisinstinct collective_unconsciouness

 

This quote is taken from Marquis’ “The Almost Perfect State” which was written in 1927 as a series of sharp criticisms of the Progressive Era.

Ok.

I imagine a lot of people read this quote and wonder if the quote would work better … “ideas load the gun, but instinct pulls the trigger.”

But I believe that misses Don’s point <albeit I have not spoken with him on this topic … he died in 1937>.

The point?

Knowledge and experience can only take you so far.

It is the difference between being solely analytical and incorporating the intangible <the instinctual>.

What he is suggesting is that all the bright big ideas in the world don’t mean shit if they cannot be brought into being without a person who can originate the intellectual movement of action. This person requires a special character.

Ah.

Special character.

Instinct is one of those things people hate.

Because it is not tangible … and it always assumes some level of risk.

It is research of one <which scares the shit out of people these days>.

That means …

Collaboration? Well. Nope.

Consensus? Geez. Nope.

Extrapolation through the hypotenuse of multiple data points discussed ad nausea and plotted on some nifty white board? Sounds like fun … but … nope.

Instinct is gut … albeit typically great instincts have been honed by experience and knowledge.

But in the end … it is not tangible nor proven.

It is … well … just what it is.

Sure.

It can be cultivated.

And it can even be honed.

But I do not believe it can be taught.

Well. Let me take that back and try this.

Good instincts cannot be taught.

Good instinct is first and foremost an internal aptitude. We all have instincts … but some just have gooder instincts. Beyond that natural foundation it is probably a combination of experience and knowledge and ultimately a mindset.

I say a mindset because instinct is a feeling and not anything visible or tangible. You sense what to do and where to go and what to say.

And it often isn’t because your instincts are proven good … but just rather that you know what feels wrong.

 

“Every time I’ve done something that doesn’t feel right, it’s ended up not being right.” – Mario M. Cuomo

 

That said.

I know one of the most frustrating things I have heard in business decision meetings is “I am not sure what the right thing to do is … but … what we are discussing doing sounds wrong.”

And while frustrating … it also feels right.

We sometimes get so rushed to make a decision we grab one … anyone will do. And, yet, it feels wrong … okay … maybe not wrong … just not right.

That is instinct.

Not only knowing the path to success … but also recognizing paths to failure & disappointment <before you even take one step on that path>.

It is a true joy to be near someone with good, if not great, instincts.

They seem to be in an effective zone and not in a comfort zone. What I mean is that they have a habit of disregarding distractions … discerning the important from the unimportant  … and have a focus. That focus may not be the destination <it can be> but oftentimes their instincts are reflective of the journey to the destination.

They have a humble confidence … and sometimes are even slightly insecure <I imagine because their strength is in the intangible>.

 

“Trust instinct to the end, even though you can give no reason.” ― Ralph Waldo Emerson

 

And they are rarely emotional in decision making.

instinct good or badNow.

Conversely, it is absolutely miserable to be near someone who has crappy instincts <but thinks they have good instincts>.

It is not only miserable because you end up going down lots of fruitless paths and waste a lot of energy but also because instincts are intangible.

There are no numbers or research or facts that can counter instincts and intuition. Therefore someone in a leadership position who has crappy instincts is unmovable. They are literally an elephant in the room.

That is misery.

Regardless.

Instinct is a natural aptitude.

Kind of like a knack.

An innate tendency or response to act in ways that, at its most base description, is essential to development, preservation or survival.

As Hayakawa suggests … instinct implies innate disposition rather than having a talent. It is not a gift, nor a talent or even an aptitude. It is more an inborn intangible. It could be called a ‘Knack’ but that has almost always been associated with social rather than intellectual causes & situations.

It is tough in today’s world for people with good instincts.

While intellectual in its strength it is not proven with any reason.

In an over thinking, over analyzing, over safe world .. ‘without reason’ doesn’t often gain a place at the table.

Instinctual decision making often requires having people follow with some blind faith. And in a world of consensus and collaboration … well … that ain’t happening much these days.

leaf without a tree

March 4th, 2013

So.things big or little

Studying history, and using what you have learned, is a tricky challenge. Often we study history, and the past, so that we can “not make the same mistakes.” Well. The attempt is one of valor <and good intentions> but most actions using historical learning are misused <as they are misguided>.

“If you don’t know history, you don’t know anything. You’re a leaf that doesn’t know it’s part of a tree.” – Michael Crichton

—-

“History is not, of course, a cookbook offering pretested recipes. It teaches by analogy, not by maxims.” - Henry Kissinger

—–

Henry <or Hank to his friends> also said  …

“The study of history offers no manual of instructions that can be applied automatically: history teaches by analogy, shedding light on likely consequences of comparable situations. But each generation must determine for itself which circumstances are in fact comparable.”

Now.

Studying history is always good <that is a Bruce postulate>.

How you use what you learned studying history is always a challenge <that is a Life truth and an ongoing Life debate>.

Too often people want to use historical “learning” as a literal guide for what to do now <or in the future>.

You cannot.

Sorry.

But you can’t.

I do not care if we are talking about business, life or economics.

You cannot <I apologize for repeating myself>.

Hank, discussing Foreign Policy, actually walks us through a nice way to think about this.

Intellectuals analyze systems & situations while statesmen build them.

And therein lays a vast difference between the analyst and the statesman. The analyst can choose what problem he wishes to study whereas the statesman’s problems are imposed upon him. The analyst can allot whatever time is necessary to come to a clear conclusion while the overwhelming challenge of a statesman is time. The analysts runs no, or little, risk. If the conclusions prove wrong he can rewrite and reanalyze. The statesman is permitted only one guess and his mistakes are irretrievable.

 

smashing rear view mirrorSure. Typically the future is simply a version of the past. But what makes it challenging is that what appear to be superficial changes, that sometimes make it easily recognizable, are the things that transform situations into unrecognizable changed situations. In addition … we tend to ignore the ‘collection of people’ variable <I will explain later>.

In the end? We wonder what happened <and why we didn’t learn from history>.

Well.

As Kissinger states … history teaches by analogy, not identity.

Unfortunately this means that the lessons of history are never automatic.

That they can be apprehended only by a standard which admits the significance of a range of experience, that the answers we obtain will never be better than the questions we pose.

Now.

I do believe no significant decisions are possible without at least an awareness of the historical context.

For everything exists in time more than they do in a moment in time. What I mean by that is an explanation of ‘context.’ You may not be able to completely replicate the exact time, place, situation and experiences of any & all affecting what you are studying <or even replicate a majority of those variables> however you can gain a sense of choices that were available and choices made. This is contextual learning.

Because people forget that what they are studying is a given moment which is simply a situation where it is not only a reflection of a collection of individuals <and their experiences> but that situation also achieves a unique identity through the consciousness of a common history <those individuals are studying that particular moment colored by,or driven, by perceptions of beliefs of that time>.

The only possibility of learning is studying history within the collective memory.

It is not often that we actually learn something from the past. And it is even rarer that we draw the correct conclusions from it.

Why?

The lessons of history <and Life experiences also> are contingent.

That means they teach the consequences of certain actions … but they cannot force a recognition of comparable situations.

Well.

That is a BIG thought right there.

One that many of us should think about more often.

 

Let me translate <for my own pea like brain>.life as a straight line

History is contingent upon a series of factors … and to make it exponentially more difficult … contingent upon a continuum <horizontally> as well as simultaneously <vertically>.

Yikes.

That means exactly replicating the situation in which you are ‘learning from’ is … well … pretty much impossible.

The variations and variables almost seem limitless <try pointing that out in your next business meeting when someone says “what did we learn from past experience”>.

And … well … gosh … doesn’t that kind of make you rethink every business book you have ever read?

Regardless.

History is just that … history. A series of factors & variables all aligned for one moment in time <vertically & horizontally>.

Therefore … change is not only the constant but it also possibly represents the only legitimate path to progress.

I say that to suggest that change may actually freedom from the past.

And to suggest that history, when one decides to live it and not learn from it, can cage you.

I know.

Learning to break free from the history that holds no value <or decreases value> is difficult. It is easier to simply use it as a handbook of ‘what to do.’

If we truly seek to learn <and teach> we cannot be subjugated to history.

If we truly seek to be better than what we already are … we cannot do simply as history ‘dictates.’

But all we really feel most comfortable with is remaking things in the image of historical learning.

Well.

I guess that means to remake things better we have to be … oops … uncomfortable.

I believe what I just wrote will make a boatload of people very uncomfortable <assuming anyone understands what I wrote>. Why? Well. This kind of thinking can drive you crazy … particularly if you want to simply study and create conclusions <rather than hypotheses>.

So. The how do most people, and businesses, get around this type of thinking?

thinking Dont-Believe-ThinkThey suggest that they have isolated the most important variables … and can draw a correlation to the current situation … draw some conclusive conclusions … and isolate the best plan of action.

Well. They are nuts <if not crackpots or liars>. I do not doubt 99% of the intent of these people but they are still wrong. History provides context not analogy. Now people <in general> do not like that. It makes them feel uncomfortable. They want to know unequivocally that they will not be ‘making the mistakes of the past.’ Sorry. Can’t happen. You may be able to reduce the odds but cannot unequivocally guarantee it. Oops. Big trouble in the working world if you say shit like that.

But it is Truth. Truth in a business world. Truth in Life.

Another truth? <and something that most people will also feel uncomfortable with>

Studying history will make the in-the-moment decision better. I did not say “using history to make the decision” but rather “people who have studied history will better be able to CREATE a unique decision in the moment.” Yup. I used the dreaded ‘unique’ word. Most decisions are discreet <unique to the moment>. That makes people feel very very <very> uncomfortable.

Regardless. It is a Life truth.

In the end?

“Do not seek to follow in the footsteps of the men of old; seek what they sought.” – Basho

Well.

That is a nice uncomfortable thought to end on.

rangers and business

November 19th, 2012

So.

I almost called this “when someone that’s in the right” as I thought about what the Texas Rangers <not the baseball team> could teach us about business.

“No man in the wrong can stand up against a fellow that’s in the right and keeps on a’comin’.” – Captain Bill McDonald Texas Ranger in the 1800’s

Some initial thoughts for business people:

-          More people should keep coming when they are in the right … and not give in.

-          More people should keep coming when they are in the right.

-          Being in the right, and being sure you are right, is difficult … in fact it may be easier to know what is wrong.

-          Right is often just a belief, not facts or statistics, and sometimes that is all you have.

Regardless of what I write from here on out … it will all be balanced by this fact.

Being in the right is about making choices.

It is not about being smarter … or knowing more than some else … or more sure … or a litany of other semi-arrogant aspects.

Sure. Of course you have to believe yourself, and in yourself … particularly when other people tell you your right is … well … wrong … but the foundation of ‘being in the right’ is, and will always be,  you knowing in your heart <stomach, soul> what makes you … well … you . Your gestalt … what makes you the way you are in business <which I hope is an extension of your everyday life but this is about business>.

But … it is about making a choice.

When you believe you are in the right … it is in those times you have a choice to make. You can choose to believe what ‘they’ say or you can choose to disagree and stick to your guns.

But, remember, you always have a choice.

Ok.

-          Being right and keep on coming.

I happen to agree with Captain McDonald. No business person in the wrong can stand up against someone in the right … who doesn’t quit. I know that sounds naïve in today’s’ world of consensus and compromise and conservative decision making … but I truly believe this.

But it is hard. Really really difficult. Wrong wins a lot in business these days. Wrong is relentless, and sneaky and smart.

And that is why, similar to the size of the Texas Rangers, this is a relatively small band of people who are willing to go out into the business desert, all by themselves, just with their guns to fight the enemy. It takes a special person. It takes a resilient person. And it takes more than a couple holsters of character. I imagine I believe there are more of them out there than those who actually signed up … it is just that they are not encouraged to sign up <because today’s business environment doesn’t often seem to encourage the right to keep on a’comin’>.

Regardless.

All I really care about is that business today needs people who won’t even think of giving up. The benefits of those who are in the right and keep coming are evident so I won’t list them. However … I do recognize that this type of character and personality <to keep ‘a comin’> can pose some problems. In a work environment/organization the potential problems are rampant.

Ok. Here is where being the right people separate themselves into ‘non problem versus ‘problem’ employees. First, of course, this person gets intrinsic points in business for their high degree of certainty about what they believe <the more strongly you know you’re right … the more certain it is you are right in others eyes>.

However …  being sure you’re right and being right are two different things.

And confusing these two is bad.

What I mean by this is that intensity of belief isn’t the same thing as Truth. In fact, intensity of belief doesn’t end up implying anything but exactly that … a belief. Yup. If you believe something strongly, all it means is that you believe that something strongly … not that it is true. Nor can you assume that intensity of belief intrinsically translates into that others will believe it strongly too.

The error of thinking that intensity of belief means anything at all outside of itself isn’t something we should be encouraging. This error causes major cracks in teamwork and organizational efficiency.

All that matters is the intensity of the truth, i.e., what is the right thing to do <the action>.

Anyway … being in the right takes a strong person … think about this example of one of those in the right keep who kept ‘a comin’ and assumed the risk.

Southwest Airlines co-founder Herb Kelleher was willing to risk his career for four years (and his own money) while he fought in the courtrooms to get Southwest Airlines on the ground. Though airlines and Dallas based airlines fought Southwest in the courtrooms Kelleher was willing to risk everything to “fight the good fight.” Why? Because he believed so strongly in the vision, what he felt was right, that nothing else mattered.

‘Nothing else mattered.’

Strong thought.

Hey. This topic ain’t easy.

And with all that I just said … let’s go to …

-          Sometimes compromising is the worst thing you can do.

Notice I began with ‘sometimes’ but let me begin with ‘the worst thing you can do.’

Yeah. I just finished writing about the dangers of sticking to your guns … but now I will shift to compromising.

Compromise is always a dangerous game. Especially if you are compromising ‘in the right’ and ‘in the wrong’ things. there is no balamce in that equation. In the world of weights & measures something odd actually happens to ‘right’ … wrong things actually weigh more, have significantly more mass … so if you try and compromise and balance the ‘right’ side of the scale is always lower <that is bad>. And, yet, despite the weight & the mass … when you actually do the right thing is has a larger impact.

Yup. I guarantee it.

Being the right is weightless but a heavy burden to carry. Being in the right has no significant size yet makes a large imprint. Being in the right is a funny thing that way.

It is easily destroyed by compromise because of its smallness in its ego and image.

Well. I will go back to the Texas Rangers to help me out on this one … with minimal support and no communication from higher authority, they lived and often died by the motto, ‘Order first, then law will follow.”

They had no compromise in their actions. Keep order based on what is right. The law will follow the right actions.

Which leads me to ‘defining the law’ of what is right.

-          Being sure what is right.

Oddly I will begin the topic of being sure you are in the right with … well … adaptability … and not uncompromising consistency.

I find the people most often really, and truly, in the right are the people who are constantly revising their knowledge and understanding of situations … and reconsidering a problem they ,and everyone else> thought had already been solved. They seem to always be open to new points of view and new information and new ideas and accepting seeming contradictions … they are always challenging their own way of thinking.

This doesn’t mean these people do not have a well formed point of view.

But I do tend to find that they sometimes consider their point of view as temporary.

The corollary? The people who are most often ‘in the wrong’ are obsessed with data/knowledge that only supports one point of view.

This adaptability typically translates into an ability to determine what just doesn’t matter.

Because they realize that is where “right’ can be waylaid most often.

Most time is spent wasting time on things that just don’t matter. If you can cut out the work and thinking that just doesn’t matter … being in the right means being focused on what really matters …. And in business that typically translates into a level of peak productivity.

In the end … being in the right depends on each situation and needs some adaptability to stay the course. Sure. There is overriding ‘law’ … but order is defined by the situation <and sometimes solely defined by ‘the wrong’>. Yup. In fact sometimes the “Law” is most easily identified by knowing what is wrong … and putting wrong to order <and Law will follow>. Those in the right seem most often to attack wrong rather than make it right.

And that leads me to the last topic on this … the one that makes the Texas Rangers in business so special.

-          Being ‘in the right’ sometimes intangible.

Now. Let’s be clear.

Feeling right about something doesn’t make it … well … right. But sometimes that is as close as “right” becomes.

And that is tough in today’s business environment where people want ‘proof’ as a way to absolve themselves of responsibility <that is the cynical aspect> or need some comfort in statistics/data in order to quantify their decision <this recognizes a pragmatic aspect>.

Order can be kept in a variety of ways and stay within the law. The adaptability of actions, in a world where everyone wants best practices or ‘solid every day process’, is a talent beset with challenges within the office. It is an intangible belief, and understanding, in what to do … which makes it sometimes very difficult to explain.

And I ended on this thought because it circles back to the original quote … ‘keep a’ comin’. Being in the right means you have no quit, not an ounce of it, in you. if you are in the right you just gotta keep on keepin’ on.

More businesses need people like this.

Those who are good at being right about the right things to do … and the character to stick it out and keep coming.

Okay.

My last thought for business people.

“The rangers are what they are because their enemies have been what they were. The rangers had t be superior to survive. Their enemies were pretty good … so they had to be better.” -  walter webb

I refuse to quote ‘good to great’ but I will say two things …

-          Good enough is the enemy of great good

-          Those who are ‘in the right’ are typically really really good because their enemies, those in the wrong, are pretty good at doing what they do best <be in the wrong>.

logan’s answering machine

November 11th, 2012

“a long time ago, we used to be friends . . .” – Dandy Warhols <Veronica Mars theme song>

Ok … while this is about Logan’s cell answering messages <and teen Life lessons> … Logan was a great character in Veronica Mars. And Veronica Mars was a great show. I am relatively sure Kristen Bell <who was Veronica Mars> is a good actress … but her Veronica character was the PERFECT role for her. Really smart, in-your-face quick witted soundbite driven communicator, strong but sensitive … all the while balancing being a teen, a girl and a sense of maturity.

And while the show’s various mysteries and crimes were fairly well plotted <some stories were a little far out there> it was some great quick dialogue writing and some unbelievable soundbite moments that makes the show really work. For me? I struggle to remember long monologues <except maybe West Wing> but I constantly remember the short back & forth smart dialogue.

Anyway.

Veronica was not the only great character … there was Logan. A counterpart in quips.

High school Vice Principal: Mr. Echolls, may I have a word?

Logan: Anthropomorphic. It’s all yours, big guy.

The show was filled with little moments like this.

But.

Logan’s cell phone answering message. One of the really fun aspects of the show was how this  tortured rich kid <Logan Echolls> used different quotations in a tongue in cheek way on his cell’s answering machine that he likes to call “inspirational messages.” They were delightful in that they were delivered in a slightly sarcastic tone but also as true insight into how he felt <or what he … or any typical teen … was dealing with>. You were never really sure he was pulling your leg or trying to share a helpful thought. The writers treated it as an intermittent  running gag. It was awesome … funny … a little wacky … and always relevant to the situation. It was real wisdom but dropped into the real life situations Logan seemed to constantly find himself in. And, frankly, as good TV shows do … they parallel our own Life situations on occasion.

Here are a few <and remember that he is quoting as a high school junior or senior guy>:

“The future belongs to those who believe in the beauty of their dreams.” -Eleanor Roosevelt

-          Teens are in an odd, uncomfortable position in that almost their entire life is ahead of them … all their dreams remain on the horizon … and yet they are crossing into adulthood where reality has a nasty habit of forcing you to better assess your dreams maybe before you would like to. High school is a great place for dream building. And at exactly the same time … Life, in general, is a tough place for those who have dreams. This is where I really feel like teachers are in a very tough position in today’s society. Their real job is almost equally balanced between pragmatic teaching and hope building. They balance the possible and the impossible in almost every kid’s head. And, yet, parents are constantly pounding them on “why are you filling my kid’s head with all that nonsense … he doesn’t need to be dreaming … he needs to be thinking about doing.”  Teachers are getting squeezed. And teens are getting confused.

Look. High school kids clearly understand reality. They know they will need a job. They know they need to be ‘good at something.’ And they know they need to do some  things to insure they are prepared. We adults are smoking the wacky weed, or taking too many of those  calming pills, if we do not believe that. We also are foolish if we do not understand that any Life transition moment <any … even as an adult> is challenging … and a little scary … as you leap from one spot to another. It drives me crazy that adults forget that shit.

Anyway. What makes Logan and Veronica Mars kind of special is that Logan knows all of this … and is going into adulthood kicking & screaming … while Veronica <who he loves> cannot wait to be an adult. The lesson to us adults? They both have dreams. And Veronica is no more valuable, better or exemplary than Logan because of this. People find their own timing with regard to knowing what they are going to do in Life.

“Adversity is the diamond dust with which heaven polishes its jewels.” -Thomas Carlyle

-          We adults have a habit of scoffing <I just wanted to type that word> at what teens believe is ‘adversity’ in their lives and say things like “wait until you get into the real world” or “wait until you have the responsibilities of a family.” We are silly to do so. Adversity is relative. And, to a teen, adversity is often uncomfortably out of their control <because it more often at the mercy of their parents’ lives>.

So while there are some things they can control … there is a lot that is out of their control.  And that is a maddening type of adversity. I surely don’t like it as an adult … and as a teen, when you still have all your dreams in front of you, it is also a little scary <and a LOT aggravating>.  You know … the truth is that the significant majority of the time teens are doing the best that they can. Life and adversity is grinding away at them and they all pretty much believe <at that time in their life> that there really is a diamond somewhere inside them.

I wish more adults would remember that more often <and I wish more adults told teens there is a diamond in there>.

“To love and win is the best thing. To love and lose: the next best.” -William Thackeray

-          Of course, as a teen, this is said sarcastically. Oh, and painfully at exactly the same time. Your first love is always that … the first. Trying to convince yourself that ‘losing a love is the next best’ is a losing battle. Almost everyone learns the truth of this quote at some point in their lives … but … the first is always the first.

This is one of those thoughts that sounds awesome theoretically but is a painful reflection of Life trial & error. I think this thought is even more powerful because it is being said by a teen guy … okay … a tough guy teen. Being a teen boy is a tricky balance. Lots of balancing in fact. As you wander from boy to young man there are some toughness, ‘manly man’ expectations involved … and emotions are an interior thing at a time where much of high school life is an exterior thing. The brilliance of Veronica Mars?  Logan gets to maintain his exterior tough guy and decided to share the interior emotion via this faceless piece of third party technology … the cell phone answering machine.

We should remember that even the toughest appearing kids need some outlet for their interior thoughts. We can either give it to them … or they will find it for themselves.

“Life’s tragedy is that we get old too soon and wise too late.” -Ben Franklin

-          When I heard Logan say this I almost laughed out loud. Teens collect experience moments at an amazing pace. And it is still not fast enough. While we old folk always joke that ‘kids always think they know everything’ … we are wrong. Very very wrong. They don’t. And they certainly don’t think that.

They are just doing the best they can with what they have. Sure. They may bluff through some moments <which is mostly a “I don’t want to look stupid” action rather than a real belief they know everything>. Sure. They wished they knew more and had more experience and were ‘wiser’ … but I don’t know one teen who didn’t wish he/she had some more knowledge. That doesn’t mean they believe all older folk know more than they do <would you as you look around at how some of us old folk actually act?> but they certainly recognize that they have a shitload more to learn. And they certainly wish they knew what they really needed to know to deal with some of the crap they have to deal with. We old folk need to remember that Life’s trial & error gauntlet, particularly at that age, ain’t fun.

Anyway.

And the last dose of wisdom, inspiration thought for the day, Logan will share with you today:

“If you dig deep enough, you’re going to find that everyone’s a sinner.”Logan Echolls

This is a pretty thoughtful thought. Sin covers a lot … envy, greed, lust, etc.

and the real thought behind this is the true fact … no one is innocent … the only question is … how will you bear the guilt? Yeah. This thought is not really about ‘sinning’ or being a sinner but rather acceptance.

We all have flaws. We all make mistakes. We all have done some thing we are not proud of. The real question alll of us face is not whether we have sinned in some way or not but rather how we accept that which was done. In the show Logan was extremely flawed <as kids trying to figure things out typically are> but at his core he was a good ‘man in the making’ …

If you dig deep enough inside, you will find everyone is basically the same … we all have hopes & dreams & good intentions … and insecurities intertwined throughout. And we all work our way though our high school years hacking our way through all of them. And we do <and think> some stupid things at that time in our lives. Heck. Life bombards you with so many different challenges from so many different directions all at a time when you are trying to define your own character and establish whatever version of self esteem you will carry with you moving forward … it would be exceptional if you made no mistakes.  If you dig deep enough into your memory banks for that time in life … we all have sinned in some way.

Give kids a break. Of all the times in a Life I cannot think of another when insecurities are as tangled up with good intentions … and ‘sin’ behavior. And we should give them a break because of what I typed earlier … ‘how will you bear the guilt.’ As a teen shapes themselves into young adults I tend to believe we would like them to use as little guilt as possible as they shape themselves for the future.

Anyway.

Veronica Mars is a smart show. And Logan is an added bonus. Maybe just as sharp as Veronica with a similar slightly cynical view of life. The combination of the two makes for an introspective look at the teen/young adult mind <in a pretty entertaining show>.

And the inspirational messages are a nice <sarcastic> reminder of the stuff teens deal with.

Open, open … and open again

November 4th, 2012

Ok.

I have two pet peeves … or things that aggravate me, in business meetings.

(1)    Selling beyond the close.

(2)    Having multiple people say the same thing.

Selling beyond the close is going to be another post.

Because that really only aggravates me when it is an experienced person who does it.  Less experienced have to find the “feeling” associated with agreement and then have the strength, and fortitude, to keep their mouth shut <to leave unsaid words … well … left unsaid> because the idea had been agreed upon. And that just takes practice.

This is about “the repeat.”

It may be the single most aggravating common mistake business people do in meetings.

I bring it up because I just experienced it. <again>

In the opening of the meeting someone else came crashing in and … well … re-opened the meeting … oh … and then someone else steps in to reopen.

Yup. That would officially be three opens to the same meeting.

Three opens differentiated mostly by the sound of the voices … and maybe a word here or there.

I used the opening as an example mostly because it sets the tone for the rest of the meeting and I started scribbling notes for this post right then and there <yeah … even I started tuning out … and I had a role>.

So.

You would think experienced business people would not do this, but experienced people are actually the worst offenders <probably because they have the most bloated egos>.

Let’s think about this … because this repeating can occur in a variety of ways in a business meeting.

The most popular is three people answering a question … when the first answer was just fine (or 90% right which is just as good as fine).

This one is just frickin’ crazy.

It is crazy for 2 reasons <okay … there are more but I will stick with the two most common sense business craziness aspects>:

-          Multiple answering is acting like this is the one and only opportunity to answer the question. It looks like three dogs slobbering over a bowl of human food thinking they need to eat it fast before the bowl is completely empty because they will never ever get any food ever again <dogs have no sense of time>.

It is crazy because if it is important enough it will come up again.

Oh. And isn’t there something at the end of a meeting called “questions”? <silly me for pointing that out>

-          Multiple answering implies the business people on the opposite side of the table are stupid. Okay. It just implies that they are not smart enough to ask a clarification question if they actually need clarification. Oh. But here is the crazy part. You will never frickin’ know if they had needed clarification because you just bludgeoned them with three different clubs of words.

But I guess the open, open, open practice is the worst.

Or maybe it just feels the worst.

Because it is delaying the actual meeting.  And it is people just talking. And most of the words are saying the same thing (in different words).

And. It. Is. Painful.

And it shows lack of confidence (from the presenting group).

And it shows lack of understanding (in that if you are patient and the point you want to make is THAT important it can be discussed later).

And it shows lack of meeting dynamics understanding.

The only example I can come up with would be if you went to a symphony and they opened with a song. And at the end of the opening one of the band members said: ‘Let’s play that again <because I think we could do it better>’.

And then at the end of that opening … another band member said “ok, let’s do it once more” <because I think we could do it better>.

Oh.  And think of that example just as I explained it … but it is decided to do so … without telling the other band members you were going to do it.

Yeah.

You would kinda be tempted to shove a violin where the sun don’t shine on that person wouldn’t ya? <yes>

Now.

Because this is so aggravating and is so prevalent I know I have been part of several fairly creative techniques to halt things before it can even happen.

Just some tricks of the trade <but even they don’t work all the time>. I will begin with the infamous “one person could never answer a question correctly so several people will addend the initial answer.”

First.

Of course you tell everyone “just one answer to every question.” Get it out on the table. Even the worst offenders will take a reflective moment and ponder. They may not heed the advice in the heat of the battle but at least you have set the groundwork. Please note … 99% of the time this never works.

-          Designate a question answerer. Most companies have one or two people who are just … well … better than other people at answering questions. Just have all questions answered by this person. Now. This person doesn’t actually answer all the questions … but they redirect to the appropriate person.

“Sue knows the most about that … Sue … what do you think?” is the easy redirect.

The power of this solution is that all questions are being handled by your best question answerer. Depending on the type and length of the meeting it is very very effective … but puts a very heavy burden on that person. The only tip I really have on this option is that even though that person may be your best answerer, if you ask him/her to do this … do not ask them to close the meeting. They will have invested too much energy and thought to be the most effective in closing.

-          Designate a question follow-upper. This is most typically the person who you have decided to close the meeting because they also tend to be the ones who have listened the best, assimilated the data <who said what and asked what> and crafted a bunch of words that doesn’t sound like gobbledygook <a technical business term>. This person follows behind answers to questions and either adds a brief point or asks for permission to move on <it can be done like this … “if that answers the question we can go to …”>.

Trust me. It sounds smooth if you have the right person do it.

-          Coach everyone to end their answer with something like “did that answer your question? If not, someone else may have something to add.” It is a preemptive strike against your ‘repeat’ offenders on your side of the table … in addition it shows patience, care for your audience, desire to listen <and respond> and a sincere desire to insure something is covered well before you move on.

<by the way … this one is extremely difficult to have a broad group of question answerers actually do … but it is also probably the most effective meeting tactic of the bunch>

And directly to the rant topic of ‘open, open, open.’

-          Stick to the plan & the script.

Look. Most meetings using a full team have been discussed, discussed again, and most likely rehearsed. You have made some decisions. You have a plan. Stick to it.

Most likely you have made one of two decisions for the opening.

The first is ‘I am going to have my best opener and have that person set the tone’ or, the second option, ‘I am going to have the most relevant person open the meeting and have them set the functional groundwork’ <which isn’t exactly ‘tone’ as it is more functional>.

And because you have made that decision, either one, you have also made a conscious decision on two additional things for sure … who follows the opening … and who will close the meeting <the rest of the speakers are really all about delivering the information>.

The second talker will always know the risks of what happens if opener doesn’t have their “A” game that day. And will move in and do whatever it is their script suggests.

Oh. On that thought … people who step in and ‘re-open’ for some reason always seem to be clueless on the affect they have on the second speaker <which constantly amazes me in its lack of awareness>. Not only does a ‘second opening’ undermine the opening statements but also immediately suggests to the audience that the second planned speaker wouldn’t be smart enough, and aware enough, to know what to do.

Anyway. You have also selected the closer because … well … they know how to close a meeting. A good closer knows if you stumbled out of the gates or not, if you have picked up momentum or not as well as what was covered and what wasn’t. You picked that person because that is what they do. And if you stick with the script that closer will pick up whatever pieces which are important enough to be picked up as well as assimilate what has been shared and discussed.

Frankly, going off script can make the best closers in the world become the non-best closers in the world. Why? Mostly because it scatters even more random pieces out to be assessed and juggled.

Lastly on sticking to the script … not all openings go as well as planned … and some go better than planned … in either case it does a meeting no good to slow down.

You keep on keepin’ on.

Because meetings, just as in Life, if you are not going forward you are going backwards.

Oh. Someone is probably going to suggest all these guidelines and boundaries make for a rigid cold meeting. Well. I have three things to say with regard to that:

  1. No. <or … “nuts to that.”>

    Meeting & the Business World

  2. It sometimes seems like people put a higher priority when designing & discussing meetings on “casual” and likeable and a whole bunch of loosey-goosey nebulous feel good stuff versus information delivery. In meetings … pretty much any meeting … the number one priority, far and away from any other, is delivering relevant information. Worry, and focus, on that. The better, and more relaxed, you are on delivering the information the more casual/likeable/nebulous good you will look.
  3. Adaptability. The ability to adapt to a situation is the pinnacle of meeting effectiveness. But notice I used ‘pinnacle.’ I did because it is difficult … which is kind of funny for me to write because despite that ‘truth’ … I cannot remember the last time in discussing a meeting where it was almost discussed as a “well of course we will adapt if we need to.” Look. I love adaptability. That characteristic in a meeting is powerful. I also recognize it is very difficult. I only suggest being open to adapting if you have one of two things <there may be others but these are the easiest>:

-          a cohesive team with a track record together. Anything other than an experienced team is fraught with peril. And, no, you cannot bend this rule if you say “we have a senior experienced team.” Nope. No can do. Even the best of the best ,as individuals, need to play together as a team for a while, and particularly in pressure situations, before you actually become a cohesive team. So just being senior and experienced doesn’t meet these criteria.

<note: I cannot tell you how many times companies make the ‘this is a senior team’ mistake … and make it again and again>.

-          At least two senior great ‘listener/responder’ team members. If you have 2 co-captains who seem like they are two sides of the same coin you can sometimes pull this off. Of course the presentation/discussion has to be built to accommodate adapting <typically this means other people on the team have to have ‘pods’ of information to share and understand they can avoid the transition responsibilities> but a good team can pull this off if you have ‘the two.’ One? No can do.

To finish up …

Meetings, using a team, is all about choreography … in delivering information <not in delivering a show>. However I will use a show metaphor on why “opening, opening, opening” is not only aggravating but never good. In the performance arts even the best make mistakes. The audience groans. The rest of the cast visibly tightens up. But the best of the best pick themselves up and move forward like nothing bad ever happened. The audience doesn’t forget … but they relax … and recognize the best don’t dwell but move on. And the rest of the cast? Hmmmmmmmm … they typically not only relax but they also typically pick up their game ever so slightly because their best of the best decided to show them that mistakes does not mean failure.

It never fails to amaze me how often senior business people just completely miss the boat on this relatively simple thing.

1855 and 2012 (or … an Open Letter to My Generation)

September 19th, 2012

Dear My Generation <us older folk>,

Ok. I feel like we need to have a talk. Not just a talk but maybe a ‘talk talk.’ You know what I mean. Now. I am going to avoid the “am I better off today” topic but suggest in an open letter to my generation that we may not be in an economic crisis but rather a cultural crossroads. And I may suggest that we need to quit complaining and/or blaming and step up to the plate. Anyway. It seems like we get so caught up in ‘how bad – we feel/perceive – it is today versus yesterday” we overlook this period in time may simply be an example of painful well-needed progress <oh, isn’t all progress painful?>.

“Progress? The history of all times cries loudly against it.” – Immanuel Kant

Note #1: Versions of this thought were recorded in Egyptian hieroglyphics.

Note #2: The idea that we are bad, and getting worse, feels remarkably comfortable across cultures.

Note #3: My generation seems to be crying loudly at this time.

This thought is also true for each generation’s belief, or nonbelief, with regard to our views on human nature and its prospects. Most cultures have a myth of a golden age from which we are in decline, but in the absence of evidence on whether the state of nature was violent or utopian or truly golden or gold plated.

Note #4 <or rather a question>: so … is much of our current angst about the world simply a reflection of the fact attitudinally we change, progress, is painful … as well as difficult to see while within the moment?

Ok.

What made me think about all of this?

I had some beers the other night with a bunch of guys in my generation <old white guys … I am also an old white guy>. Prior to beer I was fairly optimistic with regard to the world and when I left I had a sense of several of the following:

-          Armageddon is upon us <at least the old white guys>

-          The world is crumbling around us <and it is mostly Obama’s fault>

-          America is a pansy in foreign policy <we should be killing, crushing, smothering someone … yet to be identified but it should have already been done>

-          The Islam slur video on youtube is simply an expression of freedom of speech

-          Cats & dogs are living together <but cannot be married>

-          We are doing nothing but complaining, bickering and blaming someone else

Personally I find it difficult to discuss progress when most people I hear think we are headed to hell <in a hand basket> and want to complain someone should do something about it or just blame someone for it.

Regardless. I am gonna try. Because I need to tell some things that are on my mind to my generation <us older folk>.

The truth is that all times are changing times. Times of moral and mental transformation whether we like it, or want it, or not. When what is viewed as simplicity by looking in a rear view mirror looks like chaos when viewing through the front windshield. What everyone knows is true becomes only wht some people used to think.

In the end? It is unsettling. For all our delight in innovations and impermanence we also long for the unalterable. We cherish old stories for their changelessness.

Oh. And media is doing its part to feed this frenzy. As retired General Wesley Clark said on a Sunday interview … “isolated multiple incidents involving the few being highlighted by the media creates perceptions of overall chaos.”

But the media is a different post for another day.

Now, I am not suggesting we shouldn’t look around with concern … albeit I would rather call it a ‘crossroads’ rather than the more popular ‘C’” word … a crisis. Because, yes, things are changing, but, yes, they are always changing.

That said … I am reminded by Rousseau: “let us begin by setting aside all the facts for they do not affect the questions.”

The question is why we are so certain the world is going into a shithole <or into chaos … or … in a crisis … pick your poison>.

Attitudinally I suggest this is partially what Gregg Easterbrook calls “the progress paradox.”

It suggests that frustrations rise with our expectations, and make us feel worse while we are actually getting better. Political interests, and media, deliberately exaggerate bad things. But it doesn’t explain the joy we seem to gain from seeing our glasses as half empty.

It is difficult to explain but I am not writing to do so … only to make the point that while we gnash our teeth about what is going on today … we have this in common with any culture and any generation you would like to query <you may need a medium and a crystal ball to ask some>. Every age produces prognosticators who declare it is worse than what came before. They might turn out to be true but within the moment it is always difficult to say whether one is declining or progressing.

It is a see saw of challenges and new innovations.

Robert Bork suggested <in an otherwise unreadable book of despair>: “every new generation constitutes a wave of savages who must be civilized.”

Despite being poetic he has a point. We learn from history and we ignore history.

Each generation wants to create a unique identity … which means you begrudgingly assume things from past generations /history. All that said the true thought is there to be found … for moral clarity for each generation we need to conserve the bits of decency left. For it is within a sense of decency we can see the progress within the seeming chaos.

Part of the difficulty in doing so in times like these is that we tend to feel better when we assume the worst.

Huh?  Yeah, But It would be too easy to suggest optimists may spend their lives being disappointed while pessimists spend theirs being pleasantly surprised <although I do believe there is an element of this>. Plus. If you buy this then it suggests my generation is simply a generation of pessimists … and I refuse to believe that.

Optimists or pessimists, good or evil … frustrated or just simply believe “these are the worst of times” I will take a minute to let my generation read two items from the mid 1800’s. I included these thoughts to show some words that I believe resonate today. In fact, take the dates off and they could appear in NY Times next week:

“The dream that this young land, fresh from the hands of its Creator, unpolluted by the stains of time, should be the home of freedom and the race of men so manly that they would lift the earth by the whole breadth of its orbit nearer heaven  … has passed away from the most of us , as nothing but a dream. We yield ourselves, instead, to calculation, money making, and moral indifference.” – 1855 magazine writer

“it is an affair of instincts, we did not know we had them: we valued ourselves as cool calculators, we were very fine with our learning and culture, with our science that was o no country and our religion of peace … and now a sentiment mightier than logic, wide as light, strong as gravity, reaches into the college, the bank, the farmhouse, and the church. It is the day of the populace; they are wiser than their teachers.  The interlocutions from quiet looking citizens are of an energy of which I had no knowledge. How long men can keep a secret! i will never speak lightly of a crowd. We are wafted into a revolution which, though at first sight a calamity of the human race, finds all men in good heart, in courage, in a generosity of mutual and patriotic support. .  We have been homeless, some of us, for some years past … but now we have a country again. This affronting of the common sense of mankind, this defiance and cursing of friends as well as foes, has hurled us, willing or unwilling, into opposition.” Ralph Waldo Emerson 1861

The late 1850’s into the 60’s was a time when the men and women, an extraordinary cast of characters in leadership & influencer roles, find themselves at a crossroad of new ideas–about medicine, commerce, economics, technology and justice. It was a time in the world where proponents of the old ways fiercely battled those with progressive minds.

A time when the intrigue, the ideas, the questioning and tension raise the level of global change.

Sound familiar?

So.

A couple of points here:

Every generation feels like it is worse than it was before.

Every generation struggles to link past analogies to the present <because we inevitably always err on the side of thinking today is significantly different than yesterday because of ‘progress’ innovations>.

All that said let me share some bigger overarching thoughts relevant to the overall angst I believe my generation is feeling … because our beer conversation reminded me of several things:

-          In America, in particular, we constantly struggle in the hollow space that lies between a self-interest mission and an idealism mission. Kissinger suggested America will always be tugged in 2 directions with its foreign policy.

1. Domestic ideals: A strong sense of what is best for America (within its boundaries as primary focus and secondarily its actions outside its border).

2. Mission of ideals: A strong belief that part of our mission is to encourage and support our “freedom of choice” ideals (regardless whether there may not be a direct self-interest reward). How about calling this ‘supporting the progress of our ideals internationally.’

A thought for my generation. These two things are not always aligned and yet our actions may still be right. Regardless. We are a country with a strong set of ideals of which are not defined by dollars and cents. The dollars and cents have always been defined by the ideals. Yes. Let me say that again to my generation … the dollars and cents have always been defined by ideals.

There is good well earned money and then there is … well … money. Notice the people who stretched the rules to make their money defend it as “money is money.” They are wrong. It may all look the same but it doesn’t feel the same. I say that because it is up to my generation to remember the ideals … and the fact we are NOT the world’s peacekeeper … we are the world’s ideal protector. Inside and outside our borders we stand up for the little guy <or gal>, the medium sized guy and the big guy wherever and whoever they are to protect the ideals. And I mean wherever and whoever. We refuse to let ideals be bullied.

I am a business guy. So let me try this on for size. If it isn’t about ideals then aren’t we just a commodity? My generation needs to put their wallets and any bias toward some religion in the drawer for a minute or two and check their ideal pulse. Cause if there is no pulse we are doomed.

-          We constantly struggle with the perception reality gap of minority actions and majority truths (and I have a longer post coming up on this). Despite how it sometimes feels we are not driven by the lunatic fringe which is in the minority. The minority…the radicals, the psychopaths, the greedy, the morally inept … is just that … a minority. As a subset of the minority/majority paradox we constantly struggle with discerning the lunatic fringe from the voice of progress in the fringe. And the lunatic fringe is often sneaky making it difficult to discern. Think about Ron Paul or even Jesse Ventura. Or almost any radio talk show host (right or left). One moment lucidly insightful next moment loony crackpots.

Regardless I would suggest to my generation that we get our heads out of our collective asses and realize we are smart enough to not be fooled by some sound bite or inflammatory statement as some foolhardy fact but rather think … yes … think. Progress takes work and thinking. Therefore, the foolish voices of rage within some silly minority faction nor the silent majority of the sheep are relevant to us because in thinking our way through it ultimately we will be able to offer a clear voice of reason.

-          We constantly struggle with immediacy and patient thoughtfulness. We burst into a desire for immediacy and decisiveness (which we sometimes confuse with immediacy) to right a wrong or to get something done. And yet we are unforgiving in the retrospective “blame game.”. We seek to blame. We seek the quick response. We seek self-interest. We seek hope. We seek dignity and decisiveness in our actions. We want decisive quick leaders in a complex (sometimes confounding in our attempts to unravel it all to find truth).

I would suggest to my generation we are of an age where we have run the gauntlet of hasty foolish decisions and wasted opportunities dithering over this & that. In our wisdom we should realize that while our leaders may be ‘better’ than we in some form or fashion they are also derivatives of us … having run the same gauntlet. We are smart enough to know that some decisions should be made quickly and some should be made patiently and that typically the person who knows the most <which would not be us by the way … it is them> will make the best decision possible. Will it always be right? Of course not. But the blame game is wasted energy … for us & them.

-          We constantly struggle, morally, between how to act on what is versus how we believe it ought to be (I have an upcoming post on this called redefining mortal clarity). I am not really sure it was that much better when we were young but I sense things were fairer … people played by the rules more often and people did the ‘right thing’ more often. Regardless of what I sense, or don’t sense, what I do know is the foundation of a moral clarity is “we” … not I. Because at the heart of moral clarity is some decision of self sacrifice, i.e., what I am I willing to sacrifice <a me thing/benefit> in this situation so that I honor the “we” <either in ideal or actual benefit>.

I could have suggested to my generation that the struggle is between I and we but instead I took it to a higher level and suggested we explore our collective moral navels <please remove lint> and decide what we want to be teaching our future generations.

-          We constantly struggle with looking backwards and forward progress. We are at an age where it is sometimes simpler to look back than look forward. We assess all the progress that has been done in our lifetimes (and desire to maximize it in some ways) rather than dream of the unseen progress to come.

I suggest to my generation that no matter how fond you are of some memory or ‘how it was’ or ‘how we did it’ you cannot go back. Ok. You can … but you ain’t gonna get anyone else other than some old folk to join you. Progress is forward. We don’t have to throw out the baby with the bathwater <I just wanted to type that> but we need to stop slowing everyone down looking backwards. It’s done. Move on. Help progress or just get the hell out of the way.

Ok.

Interestingly all of what I typed <aspects of it> may be why every generation believes it is not as good as what was before. In reaction we seek the decisions made and not the process that led to it.

So, my generation, we need to take a step back and quit whining for someone to show up and magically clean our house <assuming you actually own one> for us.

We may prefer clean <and clarity> but the world is a messy place. It always has been.

My dear generation … regardless of how you feel on this topic <we are going to hell or every generation has felt like they were going to hell> we ultimately are forced to focus on progress and moving forward. It is inevitable. And all this blaming and dickering silly backwards gilded age gazing is irrelevant. In fact it is wasting not only energy but also what we actually have to offer to progress. We are the Prophet (Idealism) archetype <Straus/Howe archetype> generation of wisdom to future generations.

the caption is not mine but the future is in the picture

Yup. Future generations. Sorry, my generation … but, no matter how narcissistic we may be, our reward, and the inevitableness of progress, is not self-interest.

It is our Children.

Practically speaking children give us a stake in the future <and a desire to see it doesn’t end up in hell>. Whether we want to believe progress is possible … in the end … you cannot possibly raise, or educate, children if you believe it is not possible.

So, my generation, maybe it is time to grow up.

It is time to battle calculation, money making, and moral indifference.

It is time to remember that which we desire … be the home of freedom and the race of men so manly that they would lift the earth by the whole breadth of its orbit nearer heaven.

It is time to insure we do not regress but rather progress.

Please.

Sincerely,

One of the <older folk> Generation.

libre et independante

August 28th, 2012

“La fixité du milieu intérieur est la condition d’une vie libre et indépendante.” – Claude Bernard

translation: “The constancy of the internal environment is the condition for a free and independent life.”

I didn’t know who good ole Claude was until I found this quote … suffice  it to say I love this quote <and thought>.

Claude as a scientist. And while he was talking here about science this says a shitload about life and individuality and the fact people, to be at their best, need to have some core consistency (passion, vision, character, whatever) in order to be free enough in the external life to be successful.

What a great thought.

I tend to believe almost everyone has some core consistency that encapsulates their ‘being’ <soul, character, personal brand … I cannot believe i just typed that last one … whatever is that little flame inside you that is always burning … sometimes faintly … sometimes like a flamethrower …>. I also tend to believe most of all those everyones do not actually think about themselves like Claude suggests.

Ok. Let me explain. There are some life/personal dynamics that occur which drive people into buckets when evaluating themselves <which inevitably drives them away from this inner consistency/outer freedom thought>.

First. Passion or personal mission or something along those lines is a tricky concept. What a person may be passionate about at 18 may be different than what it is at 28. In addition it may be similar at a later age but defined more clearly or differently. Identifying passion is challenging … it is hopeful vision and yet, at its best, is reflective. Time permits reflection and, I would argue, clarity. I say this first one because this suggests a constancy of internal environment is tricky. To be successful with this thought you kind of have to be slightly adaptive.

Which leads me to second point.

Most <many?> of the people who focus on ‘constancy of internal’ are anally stubborn with regard to their decision on what constitutes constancy. In other words … they are not particularly good at being adaptive <with regard to their inner constancy>. They find comfort in a more rigid definition of “what I am passionate about” to a point where it becomes a single lane highway. Translation on what I just typed? They sacrifice ‘free and independent life’ because they are so focused on their passion/vision. Hey. I am not suggesting that is a bad thing … it is just simply a reminder that they have traded off something they may not have realized they have sacrificed. and they may be quite content with such a decision. I would actually argue that most of these people do not even recognize they have made that exchange.

Which leads me to the third. The corollary to the second is the people who focus on ‘free and independent life.’ You could simply replace all the comments on ‘constancy’ in the last paragraph with ‘free and independent’ and it will net out to the same conclusion.These people are just as maddening as the constancy people. Maybe even more maddening. They confuse free & independent for unfocused and undirected ability. At least the constancy people are focusing their abilities <albeit sometimes in a misguided fashion>.

These people tend to waste more of their abilities than they ever realize. There will be occasional flashes of brilliance interspersed with incredible waste of energy <under the guise of ‘independence’>. Now. Once again. Some people are incredibly happy with the occasional flashes. I am simply making an observation using the quote.

Because in the end Claude is right. The leveraging of the freedom and independence from some inner constancy, some solid foundation, is most likely to create the most happiness in a person. This is not a simple formula … like a 50/50 split. The formula of importance will vary by person. All I am saying is that the happiest people have both an inner constancy and some form of ‘freedom & independence’ in their lives.  And I am also saying it is a worthwhile effort to sit down on occasion with a beer <or swanky mineral water if that is what you like> and think about this.

Why? Well. I think most people are happier when they (a) fully understand what truly burns inside them … that passionate aspect that warms happiness and (b) then they can truly enjoy the free & independent aspect because it will … well … I am not sure this is the right word but … it will have more value more consistently.

In the end I am once again reminded by someone’s smart use of words in a quote that happiness is a very personal thing despite the fact many people want to shove the happiness responsibility onto someone or something else … like “I am happy when I am doing something for someone” or “happy when I know it is helping the environment” … and … well … that is probably a bunch of happy horseshit. It is nice to do unto others … but happiness is derived from some sort of ‘self.’

An inner constancy & how you utilize, or do not utilize, free & independence.

Claude was a smart guy.

Oh. And as with most things … this personal tidbit/point of view is similarly relevant in the business world. This will be a generalization but the organizations which are too slavish to ‘constantcy’ fail because of their lack of ability, or interest, to adapt to changing environment. And organizations, typically the entrepreneurial ones as examples, which are too fond of free & independence <independent and maverick thinking> fail because they lack a core to provide a sustaining aspect.

That’s it.

best of times

August 11th, 2012

“It was the best of times, it was the worst of times,

it was the age of wisdom, it was the age of foolishness,

it was the epoch of belief, it was the epoch of incredulity,

it was the season of Light, it was the season of Darkness,

it was the spring of hope, it was the winter of despair,

we had everything before us, we had nothing before us ….”

-          Charles Dickens (Tale of Two Cities)

This may be the most famous literary opening to a book of all time. Well. At least the first line.

I tend to believe everyone knows … it was the best of times … it was the worst of times.

But I also tend to believe most people don’t know the rest … and they should because the entire opening is incredible.

Especially … “we had everything before us … we had nothing before us …”

My belief?

The thought you can have everything and nothing at the same time is a Life truth.

Your experience of the moment depends on what you choose to focus on.

Dickens has done an amazingly simple job outlining the contradiction, and tension, life gives us.

And I think about how it sums up the contradictory nature of every year, and indeed every day, of our lives.

And how it suggests that good and evil, wisdom and ignorance, and light and darkness stand equally matched in their struggle.

And that while we truly have everything ahead of us at any point in life … life is simply an empty vessel to be filled with whatever that ‘everything’ may be.

It reminds you of the ‘perfect’ day (it was the best of times).

It reminds you of the imperfect day (it was the worst of times).

It reminds you of having dreams and the faith and trust that it will work out and how you envision the outcome with all your heart and soul (it was the epoch of belief).

It reminds you of how fragile dreams as how often they can crumble before your eyes <and how you wonder why it happens to you> (it was the epoch of incredulity).

It reminds you of hope … hope for something good … or better than what is (it was the spring of hope).

It reminds you that sometimes hope is simply that … hope … and not a guarantee of reality or what will be (it was the winter of despair).

It is a reminder that while we may want to always live life ‘in the moment’ and in the ‘now’ in an attempt to maximize what is …  lives and experiences and moments are built on duality.

If we don’t experience the moments of sorrow or despair we can’t fully appreciate the moments of hope attained and joy.

I believe people don’t have to revel in the duality but possibly find solace, if not hope, within the duality.

And possibly find joy in the contradiction rather than despair at the unevenness.

Failed dreams can beget new dreams.

New realities can lead to needed life changes.

Even in times of feeling like you have everything you desire <or at least a lot> you can still experience lack of something.

Regardless.

I really love this Charles Dickens quote.

Many people have a view that a happy and fulfilling life should consist only of highs <or maybe better said … a significantly higher % of highs than lows>. , Or that a positive life should consist only of certainty <shelving fear and doubt in order to be successful>. Or should focus on success without failure.

This is flawed thinking in my mind.

Frankly it sets us up for disappointment.

Worse?

It probably sucks the life out of … well … life. It attempts to take the duality, or the importance thereof, out of Life.

No matter how you plan your day, year, or life, it will have times of … the best, the worst, wisdom, foolishness, belief, incredulity, light, darkness, hope, despair, everything and nothing.

If you accept that fact, well,  it is awful hard to plan a life if that is the case.

So maybe instead of planning we should just live it … and enjoy the duality and the contradictions.

That said.

“In a word, I was too cowardly to do what I knew to be right, as I had been too cowardly to avoid doing what I knew to be wrong.” ― Charles Dickens, Great Expectations

So.

Maybe being a hero is not living a cowardly life and accepting what is right, and wrong, about Life … oh … and doing the right thing <when you know it is right> and not doing the wrong thing <when you know it is wrong>.

Simple thought … but a difficult thought.

Well. Maybe just a thought.

songgaar and burungaar

July 31st, 2012

These two words are Tuvan.

songgaar means “go back” or “the future” in the tuvan language.

burungaar means “go forward” or “the past” in the tuvan langaue.

Yes.

I typed that correctly.

Tuvans believe the past is ahead of them while the future lies behind.

The thought? They constantly look to the future but it’s behind them … not yet seen.

To most of us this is confusing. Aw shit. Thinking about the past, present and future is confusing anyway.

We are told to not live in the past. Yet we are also told to learn from the past. We are told to treat the present, each moment, like it is the last. And yet we are told to plan for the future.

We save money for future needs while sacrificing some present needs <or wants>. We look to the past with an eye toward how we could improve ourselves in the future while doing things in the present that will inevitably confuse people around us, most likely have a number of people be hesitant to accept whatever changes we are attempting to sincerely attempt and ultimately make us unhappy, in some form or fashion, with ourselves in the present.

Well.

Now that I have typed that, frankly, I am not sure that we are ever going to be happy attempting to do all that we are supposed to do with regard to the past, present and future.

Heck. I am not sure if I am being selfish focusing on the present, dumb for ignoring the past and irresponsible for not investing energy planning for the future. In addition I fear that while I had a thought in the present by the time I typed it I had stepped into the future and the thought remained in the past.

<my head hurts>

Ok.

I do not know any Tuvans <the Republic of Tuva is located in southern Siberia on the edge of Mongolia>.  So they can probably truly explain the thought. My attempt will be … well … mine.

I like the concept of what they believe.

I imagine, unlike many of us, the future to them doesn’t have all the trappings of ‘better’ and ‘more’ and ‘personal improvement.’  I hesitate to say that their view of life is simpler because it implies we have a more complicated life. And we do not. Nope. We only make it so … by worrying about status and how other people view us and what our title is and what type of car we drive. Oh. And retirement. I imagine they don’t worry about planning for their retirement.

Anyway. Maybe their lives are more focused on the present and doing the best that they can within some frame of time they call “now” <which may not be a speck of time but rather a longer living moment>. It permits them to say that their future needs, yes, needs to contain elements of the past. In addition … by focusing too much on the future they are sliding backwards.

Now. There is a thought, huh? Investing energy, or too much of it, on ‘future thinking’ could possibly be detrimental to moving forward?

Wow. Love it.

Ok.

Here is a thought.

Most of us are smarter than we think. Not maybe in terms of sheer brain power but rather with regard to “making decisions in the present that will benefit us in the future.” We spend so much time planning for the future and assessing decisions yet to be made that all that time <which I would suggest could be called ‘the present’> just slip on by. In general I tend to believe most of us know how to assess ‘now decisions’ and their possible effect on our future. That doesn’t mean we will always make the right decision. In addition some of us may get suckered into making similar wrong decisions more often than others <not having had that statistics class that taught us that each decision is mutually exclusive therefore the odds do not increase in your favor as time goes on>. Time teaches you that <by the way … that is called ‘the past”>.

Well. That was complicated.

So try this.

To move forward you must look to the past.

Simple as that.

No more. No less.

Chew on that thought.

Ok.

About Tuva.

The Republic of Tuva is the former Tannu Tuva, a country in south Siberia first annexed by Russia in 1914 and then absorbed by the former USSR in 1944.

Tuva extends from the coniferous forests of the taiga in the north to the rolling steppe of the south. 82% of the lands of the country is hilly and the rest 18% are covered with savannas. Tuva has a lot of variety within its geography containing grassy meadows, boundless steppe, medicinal springs, beautiful lakes, mountain rivers fed in spring by melting snows, dusty semi-deserts and snowy chains of mountains. Tuva is near the geographic center of Asia and Tuvans are historically nomadic herders, moving their aal—an encampment of yurts—and their sheep and cows and reindeer from pasture to pasture as the seasons progress.

Regardless.

When I saw these two words I wanted to share. Interesting how different cultures view different aspects of the past & future. And maybe we can learn something from their view.

the eccentric

July 27th, 2012

Oh, no, this is not about electricity. This is about eccentricity. And … well … being eccentric.

And while I will have some fun highlighting some of the truly wackjob eccentrics of all time I will end up making a point about non conformity … and the fact that people exhibiting eccentric behavior are happier, less likely to succumb to vices <drinking & drugs> and live longer than ‘normal’ people <research not opinion>.

Anyway.

Here we go. The word ‘eccentric’ has a really broad spectrum … from wacky “makes me feel uncomfortable” to “quirky interesting.” Regardless of where you are on the spectrum we all have a point when a charming eccentric becomes a creepy weirdo <note: it’s usually around the time they start talking to their imaginary friend beside them while talking to you>.

Regardless.

I will admit … from my own little world … a surprisingly large group of the most delightful insightful people are a little quirky and eccentric.

And, no, those delightful ones are the unpretentious eccentric who I don’t think they mean to be so (unlike people who like to be weird just for weird sake) but rather their particular brilliance or their particular contribution/attitude to the world is tinged with some eccentricity.

It makes them charming without diminishing the oddly insightful perspective they seem to bring to bear.

I guess those people are just eccentric but have not attained “wackjob” status.

Anyway.

Before I get to the insightfully thoughtful part … let me discuss the wackjobs.

I almost have to begin with the Brits because for some reason they seem to have a full museum of the highest grade wackjobs we would call true eccentrics.

Here are some of the wackjob highlights:

-          Francis Henry Egerton the 8th Earl of Bridgewater who organized banquets for dogs

-          John Mytton an English squire who would ride a bear

-          Lord Rokeby who wanted to be amphibious

-          William John Cavendish Bentinck-Scott the 5th Duke of Portland, who liked to live underground, and preferred not to be seen … oh … and actually built an entire underground mansion, painted it pink, and filled it with brown wigs packed carefully in cardboard boxes <oh boy>.

Ah.

But I won’t let America off the hook.

Emperor Norton I. His “Reign” was unofficially from 1859-1880.

Yup.

In the 19th century, the United States was unofficially “ruled” by Emperor Norton I, a San Francisco native who declared himself “Emperor of the United States” and “Protector of Mexico.” Emperor Norton’s real name was Joshua Abraham Norton. Apparently he had some financial troubles which supposedly lead to him developing a number of eccentricities and delusions of grandeur, and in 1859 he officially declared himself the ruler of America.

Thankfully local newspapers originally published Norton’s claim as a joke.

Ok.

Here is where I begin easing into eccentricity and the occasional glimpses of brilliance.

For example.

Despite the seeming mental issues Norton often demonstrated remarkable foresight.

He proposed that a “League of Nations” be formed years before the U.S. government considered it.

He also decreed that a bridge be built linking Oakland and San Francisco, which also eventually became a reality.

Anyway.

Then there are the truly quirky semi-brilliant eccentrics. These are the eccentrics who get lost in their own little world in which they see shit we don’t see … and we benefit from it.

Some of the really wackjob people I am listing were also part genius.

I found a list of 4 brilliant examples who <I loved what someone else wrote so I used it> … seemingly over-revved the neurological engine, who watched as the gearbox and chassis of their brains flew off onto the roadside…and kept on accelerating.

Example 1 – Pythagoras The Genius:

This is the guy who came up with the Pythagorean theorem we all learned in school (“The square of the hypotenuse of a right triangle is equal to the sum of the square of the other two sides”).

Apart from this pillar of trigonometry, Pythagoras was the first high-profile academic to insist that natural phenomena could be explained mathematically (paving the way for the study of Physics) and was even a major inspiration for Plato’s theories of democracy.

Basically that means we can thank him for maybe half of the good meaningful things ever invented.

Oh. But Pythagoras the nutjob:

Pythagoras founded his own religion. Pythagoras’ religion had two primary tenets: souls are reincarnated, and beans are evil. Not metaphorical beans, or metaphysical beans, but just plain, edible beans. Awesome.

Example 2 – Lord Byron The Genius:

Widely considered second only to Shakespeare in English poetry, Lord Byron published his first poetic work at 14 <the age when my most profound thought was that girls might possibly be more awesome than the new aerosmith record>. He was renowned for his wit and writing/thinking versatility. In fact, Byron’s Don Juan remains one of the few poems most guys can name when trying to seduce girls in a bar.

Oh. Byron the nutjob:

It began when Byron arrived at Cambridge, where he was ordered to send his dog back home as keeping one was against school rules. Desperate for a pet, Byron scoured college policies for an animal not expressly forbidden. He found no reference to bears.

The bear stayed with Byron in his dorm room. Being a responsible pet owner, Byron took it on regular leashed walks through the university, terrifying fellow students and lecturers. When asked by administration what purpose the bear served on campus, the poet tried in vain to get his beast a fellowship. And where most people mellow out after they leave school, Byron decided to take his crazy to a whole new level. We’ll let this quote from one of his friends tell the story:

“Lord B’s establishment consists, besides servants, of ten horses, eight enormous dogs, three monkeys, five cats, an eagle, a crow, and a falcon; and all of these, except the horses, walk about the house, which every now and then resounds with their unarbitrated quarrels, as if they were the masters of it.”

(later)

“…I find that my enumeration of the animals in this Circean Palace was defective, and that in a material point. I have just met on the grand staircase five peacocks, two guinea hens, and an Egyptian Crane” – Percy Shelley (poet and husband of Frankenstein author Mary Shelley).

Nuff said.

Example 3 – Tesla The Genius:

Nikola Tesla offered an astonishing number of contributions to science. Labeled by Robert Lomas as “the man who invented the 20th century”, Nikola Tesla played a major part in the discovery of:

-Radio

-A/C Electricity

-Computers

-Robotics

-Radar

-Ballistics

-Nuclear Physics

This guy was truly brilliant. And an innovative brilliant guy.

Oh. But. Tesla the nutjob:

Tesla suffered from Obsessive-Compulsive Disorder. So, for instance, where Michelangelo’s personal hygiene was appallingly bad, Tesla’s was appallingly good–cripplingly so. Tesla was a severe germophobe and refused to touch anything bearing the slightest hint of dirt.

Oh. In addition.

Tesla also refused to touch anything round, which makes some quite obvious hurdles for an engineer. Apart from dodging germs and round objects, Tesla’s OCD manifested itself in threes. Before entering a building, he would walk three times around the block. When staying in hotels, he insisted on a room number divisible by three. At each meal, he would use 18 napkins: three stacks of six.

<whew>

Example 4 – Empedocles The Genius:

Empedocles may have been among the most renowned geniuses in history if not for the fact that his stunning contributions to science are offset by his even more stunning contributions to eccentric absurdity.

Some 450 years before year one <sometimes called ‘the B.C. years> Empedocles discovered:

-That light travels at a speed

-That Earth is a sphere

-Centrifugal force

-That air is a substance, not an absence of substance.

-An (admittedly very crude) theory of evolution

-The Italian school of medicine

The dude was clearly ahead of his time mentally. Brilliant thinker.

Oh. Empedocles the nutjob:

Empedocles believed he was a god.

Ok. Not in a guitar rock band sense or the guy who can achieve some insane level of Doom in mere minutes sense, but in the literal thunderbolts-from-the-sky and immortality sense. To prove his immortality to his understandably skeptical peers, Empedocles announced that he would jump into a volcano <Mt Etna if you care> and pop back out unscathed.

Note: at least he wasn’t nutty enough to actually do it.

Anyway.

Some genius. Some crazy. All eccentric.

Moving on <although it is fun to write about the wacky stuff>.

Let’s get to the quirkiness and the value some eccentricity offers us (and society).

While I often joke about the fact there have been studies on some relatively absurd topics … there has been astonishingly little research on eccentrics and eccentricity.

In fact.

I could find the only person to have looked into eccentricity … David Weeks, an Edinburgh psychiatrist and co-author of the 1995 book Eccentrics: A Study of Sanity and Strangeness.

What he discovered during a ten-year study of 1,000 peculiar people < including a Chippewa Indian who walked everywhere backwards and two Californians who hypnotized frogs … no … I did not make that up> might surprise you.

While I believe popular wisdom suggests more extreme eccentricity is not far from mental disorder. But, in fact, Weeks’s subjects suffered less from mental illnesses such as depression than the majority of the population. Results information:

Fewer than 30 had ever been drug or alcohol abusers.

He also found that eccentrics visit the doctor 20 times less often than most of us and, on average, live slightly longer.

The study conclusion?

People benefited from non-conformity.

Simply put, those who don’t repress their inner nature in the struggle to conform suffer less stress. Consequently, they are happier and their immune systems work more efficiently.

Overall, Weeks found that eccentrics tend to be optimistic people with a highly developed, mischievous sense of humor, childlike curiosity and a drive to make the world a better place.

Well.

Kind of maybe makes you start thinking about envying eccentric people rather than laughing about them, huh?

Anyway.

Beyond happiness I tend to believe most of us think of eccentrics as also being highly creative.

I already brought up Tesla (an innovative creative) and Oscar Wilde … but how about Prince, who has been known to conduct interviews with a bag on his head, or the delectable fruitcakeyness of Kate Bush.

But I don’t believe eccentricity doesn’t have shit to do with smartness or creativity.

Because while history is chock full of insane geniuses it is more about people who mentally put the pedal to the metal <albeit sometimes through the floor>.

I believe eccentrics are the people who tend to see problems <and life> from new and unexpected angles.  Their slightly odd, off kilter, perspective allows them to conjure up innovative solutions.

They are the visionaries, even within smaller individual life moments, who make giant imaginative leaps.

Weeks, in his study write up, suggested maybe that like the occasional mutations that drive evolution, eccentrics may provide the unusual, untried ideas that allow human societies to progress.

Awesome thought for all those folk who are very often dismissed as cranks and crazies and nutjobs.

Oh.

The bad news is that only about one person in every 5-10,000 is a “classic, full-time eccentric” and most are marked out at an early age as ‘off.’

Ok.

That was fun to write about.

But. All that fun stuff said.

Here is what I worry about in today’s business world.

Most large companies have abolished any type of eccentricity <or individuality>.

HR policies, which tend to dictate behaviors, and job expectations/competencies are designed to promote the rise of the ‘accepted’ corporate employee.

Think about that.

One can be fairly sure that you won’t find too many Teslas surfacing in the next few years as they are weeded out early by the application of standardized policies designed to produce standardized human beings.

When I was younger it seemed like businesses had their share of quirky slightly nutjob people … and they added color to the office. They added a dimension to the work, and workplace, which sometimes made a tough day better and a tough assignment less challenging. Not always but at minimum it made the experience more interesting by far.

I worry because it is a terrible time to want to have fun in the office.

And it is always tough, in the office and outside the office, to be ‘different’.

Anyway.

The point.

Look. I am not suggesting more people be eccentric … but maybe possibly less people find conforming as important as they do. That’s it. If for no other reason than a research study suggests you may be happier.

Enlightened Conflict