Enlightened Conflict

believing in something is powerful enough

July 7th, 2017

 

ideas dream make fly people think believe imagine educate

 

==============

 

“We are tossed about by external causes in many ways, and like waves driven by contrary winds, we waver and are unconscious of the issue and our fate.’

 

We think we are most ourselves when we are most passionate, whereas it is then we are most passive, caught in some ancestral torrent of impulse or feeling, and swept on to a precipitate reaction which meets only part of the situation because without thought only part of a situation can be perceived.”

 

Will Durant

====================

 

“Trust yourself. Create the kind of self that you will be happy to live with all your life.

Make the most of yourself by fanning the tiny, inner sparks of possibility into flames of achievement.”

 

—-

Golda Meir

 

============================

 

So.

 

good bad idea battle for path businessIt would be an understatement to say that the number of ways a leader can lead are so numerous it would most likely take a book to explain them all <and people have certainly tried>. Trying to simplistically suggest “this is the way to lead” is … well … simplistic tripe.

 

It would be an understatement to say that the number of ways a leader can articulate an idea for people to rally around and follow are so numerous it would most likely take a book to explain them all <and people have certainly tried>. Trying to simplistically suggest “this is the way to share ideas in a meaningful way” is … well … simplistic tripe.

 

That said.

 

Today I will talk about leaders and ideas and articulating ideas … let’s call it “the business idea” leadership challenge.

 

For those of us who have had the fortune, or misfortune, of walking the halls of management in business we have all crossed paths with all the scary tactics and rhetoric associated with leaders who cannot articulate an idea if they actually tried <and most do try>.

 

These are the leaders who do not really have the ability to articulate an idea well enough for the idea to gain traction and be implemented.

 

it exists truth example life ideas business

……………….. the idea ………………….

I sometimes believe what makes a good leader is the ability to articulate an idea so that <a> people can grasp it, <b> people can envision it as “something” tangible enough to want to hold it and <c> people can attach some emotional connection to it <ranging from ‘I believe’ to ‘passion’>. But many leaders just struggle with idea articulation and use a variety of tricks to present an idea in a way that encourages people to … well … believe in the idea.

 

To be clear.

This is more a discussion of the psychology of managing employees … let’s call it “believing management” more so than motivating employees.

 

This is more about unlocking employees – unlocking potential. I mention potential because that is what ideas do … they are like a powerful chip inserted into people which energizes, focuses and drives individuals <and inevitably the organization itself>.

 

And because of all of what I just said there are a variety of ways to create some energy behind ‘believing’ in an idea.

 

Us versus them.

War analogies wherein those who don’t believe in our idea are ‘enemies.’

The narrative behind the idea always seems to have a “good versus evil” aspect.

 

 

Two thoughts on that.

 

  1. Selective tactical ‘good versus evil’ leadership is appropriate. Sometimes you need to give an organization some “oomph” <a technical organizational behavior term> and this is an easy way to create some energy around the idea.

 

 

  1. Being reliant on “us versus them” narrative is lazy leadership. Yes. Counterpoints always provide some contrast which permits some clarity, however, an idea should be able to stand on a blank page in a blinding spotlight and create enough ‘belief’ in that idea that people will want to fill the blank white space simply because they want to … they choose to … not because they ‘have to.’

 

 

people crowd ideas together friends waitbutwhyBad leaders misunderstand leading with an idea.

 

They always feel like they have to have an enemy which the idea has to slay. Or they feel like they have to divide so that their idea looks bigger.

They have it wrong. And dangerously wrong.

 

Good ideas power up on their own. Good ideas have a size to stand up to … well … any size idea out there.

 

Good ideas encourage people to go out and evangelize not destroy or kill or attack. The belief in the idea, in and of itself, is enough to make people go out … sometimes attack bad ideas, more often defend the idea and all the time presents the idea as some desirable thing that anyone in their right mind should want.

 

I have always believed that if you have a good idea, and you have people who believe in that good idea, you shouldn’t worry about competition or naysayers & doubters but rather focus all your energy on … well … showcasing the energy of the idea.

 

Now.

To be sure.

 

If you talk with enough people who have managed groups & companies and you will notice that at some point someone will bring up “I have to be a psychologist.”

 

To be clear.

 

Do business managers have to be psychologists to be effective? No. not really.

But playing the psychologist role on occasion certainly doesn’t hurt.

 

I am chuckling. I am fairly sure what I am discussing has some high falutin’ organizational behavior ‘management principles’ published and formal white papers with long esoteric discussions on employee personality types and some personality testing voodoo and lots of ‘how to energize organizations’ crap.

 

Anyway.

 

Most good managers clearly understand that different people are motivated by different things and that different things can inhibit the potential of each employee.

 

Suffice it to say, in my mind, once you move past trying to motivate a specific individual one-on-one it really all comes down to one basic management principle: the idea.

intangibe idea yet to be future business

 

 

Simplistically every leader’s objective is always to free your employee to be their best and do their best. But sometimes this means stripping something away … and sometimes this means adding something … and it always means giving them something to believe in <not just do or ‘fight’>.

 

More often than not while you are leading your organization you invest gobs of energy focused on the pragmatic ‘here is what you need to do’ underpinnings crap which keeps everybody focused on the shit that keeps the doors open in the business every day.

 

But, at some point, you have to energize the attitude.

And that is where “idea” comes in. This isn’t really a vision … this is the idea of who and what the company is and the ‘belief’ which is kind of the unseen glue which makes “one, out of many.”

 

This idea is a heuristic management tool because while leading people certainly can contain some aspects of ‘enthusiasm management’ one of the most basic leader self-survival techniques you learn <or you will die> is how to manage without too much investment of self. Therefore I have always viewed “the idea” strategy think anger angry business ideas filteras the compass AND engine for the true potential of the organization.

 

Yeah.

 

As a manager you always hunker down on the pragmatic aspects of what needs to be done first.

 

Always.

 

It is kind of your heuristic trick to assess any attitudinal challenges to getting the frickin’ pragmatic aspect done.

 

But you always keep an eye, and an ear, open during the pragmatic ‘whether the shit will actually get done … and done as well as it can be done’ for the employee’s, and organization’s, idea ‘belief factor.’

 

And while Belief can come in all shapes & sizes & behaviors one thing remains constant … make the idea tangible and anyone can see it <rather than have it be some nebulous thing they have to define in their own heads>.

 

And it can get even tricky.

 

Tricky because the same employee who was bursting with blind belief one day will be the same employee sitting in front of you the next day discussing a completely different project or task … semi-frozen in ‘belief doubt’ or ‘belief confusion.’

 

Look.

 

The fundamentals of effective management are pretty much the same everywhere.

 

But, ‘idea belief management’ can, unfortunately, sometimes take a fine subtle touch … and most of us everyday leader schmucks aren’t always subtle.

Therefore, we tend to lean on “us versus them” and “we are at war” to create some sense of “we must defend this idea” rather than instilling the idea, of the idea itself, as thoughtful rabbit idea quick slowhaving value even in times of ‘non-war.’

 

Ok.

 

I imagine I wrote this not to offer any “how to” guide to anyone. I wrote it because I just saw someone aggressively and darkly outline a world in which the business idea was under attack and attempted to drive belief in the idea through ‘threat’ rather than ‘inner belief.’

 

And as I watched I thought “this person has no idea how to articulate an idea in a way that the idea itself exudes energy in and of itself.”

 

As I watched I thought “this person doesn’t understand that ideas don’t need enemies to be meaningful and powerful … believing in something is power in and of itself.”

 

Look.

 

I have different expectations for different levels of leaders and I certainly understand that when presenting or communicating things you gotta deal with what is in front of you and get shit done and get the best out of your employees. And sometimes you do whatever it takes in the context of the situation.

 

But.

And this is a big but.

 

A business cannot always be at war in order to justify, and formalize, the idea it idea think explode expandbelieves in. The idea, in and of itself, should be good enough … and articulated well enough … to be powerful enough for people to just believe in it.

 

I am not suggesting this is easy … but that is what separates a good leader from a crappy leader …the ability to make the most of an idea by fanning the tiny, inner sparks of possibility into flames of achievement.”

 

I imagine my real point is we should all be wary of the leader who can only articulate an idea through an ‘us versus them narrative’ or a divisive tone.

Why?

 

Because they are either lazy or they don’t know their shit.

 

staying above even when stepping down

June 25th, 2017

 

inspire people dont give up

 

============

 

“Even the smallest person can change the course of the future.”

 

—-

J.R.R Tolkien

 

 

============

“And though she be but little, she is fierce.”

—-

William Shakespeare

 

=================

 

 

Ok.

 

lead togther step down dominant

This is about business and business leadership.

 

Leading is a big job. It carries big responsibilities and big burdens. You have to be big enough in some way <skills, charisma, character, smarts, etc.> to stay above the organization and employees. And I say “above” because part of leading is being able to see above the heads of everyone so that you can lead and align and step in when & where appropriate.

 

Above is not dominance per se just that you maintain a dominant position from which you can most effectively & efficiently lead.

 

Now.

 

Here is what any good leader knows … you don’t have to be big to … well … be big.

Heck. You don’t even have to act ‘big.’

 

In addition.

 

A good leader can leave the comfort of the ‘throne’, i.e. the trappings of the ‘bigness’ –the natural ‘dominance’ that comes with a title — and still remain above even when stepping down from all those things.trump dominant Genuine people fake people

 

However.

 

Not everyone is a good leader. And not every leader is particularly good at navigating the natural doubts <am I doing the right thing, am I doing the best thing, am I doing the thing I should be doing, etc.> that come along with being a leader. By the way … any good leader has some doubts on occasion … it keeps them grounded.

 

Regardless.

 

What that means is there will inevitably be business people who fear looking small. And they protect their illusions of ‘bigness’, or being bigly, mainly in several ways:

 

  • They diminish everyone they can in the attempt to make others as small as they can so that they look bigger no matter the comparison

 

  • They find a ‘safe space’ in which they place their metaphorical throne and make everyone come to them <this is kind of like the boss who purposefully has their desk built slightly higher and the chairs facing the desk slightly lower to insure they maintain a physical dominant position>

 

  • They avoid, as much as possible, one-on-one interactions with anyone their own size <unless they can control the environment>.

 

  • They ground themselves in platitudes under the guise of “flexibility & adaptability” so they can avoid having to defend anything specific with anyone who could diminish their bigness

 

 

Well.

 

Why I decided to write about this is … uhm … day in and day out Donald J Trump offers us in the business world reminders of ineffective leadership style and the characteristics of insecure leadership.

And the number one business dunce stupid brand marketingcharacteristic of insecure leadership is the inability to step down and still stay above.

 

Insecure leaders are extremely hesitant, if not completely resistant, to leaving their ‘dominant position.’

 

Let me explain ‘dominant position’ because it can sound bad <and it is mainly meant to express a position of authority>.

 

A CEO or a president is clearly in a dominant position by title and by responsibility and, in most cases, by some larger skill that got them to where they are. A true ‘dominant position’ <let’s call it “authority”> combines all aspects.

 

Therefore the person in the dominant position combines substance & style. And this is where insecurity steps in … because if a leader has any true doubts with regard to their ‘dominant position’ – mostly doubts on their substance — they start exhibiting some insecure characteristics.

They will dial up their style aspects to cloak any substance deficiencies and become excruciatingly careful with regard to how they interact with other people.

 

But the one I thought about today was “stepping down.’

 

Let me explain.

 

I heard Donald J say the other day “they should call us to participate.” In other words … they need to come to me <thereby establishing some aspect of subservience and feeds the sense of ‘dominant position.’

 

shift up or down

This was not a one-off comment.

He does this … every … frickin’ … day.

 

Trump never “goes to people” nor does he unite by inserting himself into any opposing groups <people who may not agree with him> opening himself up to say “let me be part of what you want.” I cannot envision him ever going to opposition and suggesting he wanted to work with them <they have to come to him>.

His whole leadership style is driven by an insecurity of ‘dominant position’ and he fears stepping down from his position because he fears it will expose the fact he isn’t really above anyone other than in title.

 

In other words … he fears looking small <or ‘not bigly’>.

 

And therein lies the larger lesson.

 

Good leaders don’t become smaller when they step down or go to people rather than make people go to them. They know there are no ‘little people’ but rather only big responsibilities of which everyone has.

 

Little people are little wherever they go … even if they just sit in the corner office.

Unfortunately for us a little leader knows this … and doesn’t know this.

What I mean by that is they can sense their littleness therefore they go out of their way to stay within whatever cocoon of ‘bigness trappings’ to encourage the belief they have that they are actually big. And, yet, they don’t know this rump dominant Do you think clouds look down on people and thinkbecause they tend to have an oversized view of themselves <every should come to me attitude>.

 

They see themselves through a fairly warped view of self-relevance … “everyone else becomes more relevant by being around me therefore they become bigger in my bigness.” And that partially outlines their main fear.

Loss of relevance.

Anyone who becomes more relevant than them is a danger. Loss of power, the illusion of or real, is the danger.

 

What that all means is that an insecure leader more often than not lives in a “you need to come to me, call me or ask me” mentality.

 

  • Foreign dignitaries come to visit him <and he does not visit them>.
  • Democrats should call me instead of being obstructionists.
  • People need to visit him at the White House <or Mar a Lago>.
  • He never works with people or offers to meet them.

 

He treats everyone as if they should be subservient to him and if they do not meet that desire he is dismissive or even attacks them as ‘obstructionist.’

 

leadership go your way

 

Let me be clear.

 

No sane business leader <in this generation> has this attitude.

You cannot.

You cannot because you know many of the people working for you are actually smarter than you and a shitload more just may know something you do not know.

You cannot because oftentimes your peers, who actually report to you, may actually be better than you at some things.

You cannot because you know that good people never want to feel subservient but rather want to feel being a key part of overall success.

 

Most of those who lead have learned these things not by attempting to learn to be ‘above’ but rather by learning how to lead. And you learn that mostly by getting into ‘the game’ and realizing you can play anywhere at any time. I know that I took an advertising job as a young newly promoted VP in NYC not out of any desire to be the best but because I was curious. I was curious to see if I could “play in the NYC advertising game.” I didn’t need to be the best nor did I desire to dominate … I just wanted to see if I could play.

I can tell you that once you become comfortable with knowing you can play at the biggest level and the lowest level you have a fighting chance to become a leader.

 

Look.

 

We all have numerous character flaws and it is a sad truth the majority of us can’t see them. This is even more difficult in a leadership position because you do naturally become more self-aware of any of the things you are good at and yet also not good at … but you also lean heavily on the things you ‘perceive’ got you where you are today.

 

I say that because insecure leaders are relatively hollow on the self-awareness.

Looking at Trump it is easy to see that he grew up thinking he could get away with whatever he wanted. He lived in a bubble in which young, mentally lazy, rich, amoral white men routinely got away with whatever they wanted. These same characteristics are exhibited in his insecure leadership style.

 

Here is what I know.

trump ominant look down on other people

Big leaders are big leaders.

 

And they are big because wherever they go they retain their bigness. That means they need not ‘stay above’ to be big … they can step down … sit in town halls answering questions from real people as well as sit down with people who didn’t vote for you as well as sit down with peers and discuss ideas … and walk away just as big as they entered the room.

 

Small leaders cannot do those things, therefore, they do not.

 

I have now given you a way to judge big leaders from small leaders. Judge away. Every leader should be judged … and judged harshly … because … well … they are leaders and that is their burden.

saying what matters and it matters what you say

June 16th, 2017

————————–

 

own your words maps to your intentions

===============

 

“Half the world is composed of people who have something to say and can’t, and the other half who have nothing to say and keep on saying it.”

 

Robert Frost

 

=============

 

Well.

 

blog-writing-work-from-homeI write a blog.

In fact.

A couple thousand pieces and a couple million words.

 

In my mind … I have something to say and I say it. Maybe it all means nothing and as Frost suggests … I am one of those who have nothing to say but say it.

 

Regardless.

 

If I say it … I own my words.

 

I say this because we are edging into a world where people are of an age that are shifting into leadership positions, positions of influence, who … well … have blogs or have written for blogs.

 

And, uh oh,  they are being demanded to justify their words, thoughts and ideas. In other words … they are being asked to own their words. They may have had nothing to say but they said something and now they have to explain something about their nothing.

 

This is all incredibly interesting <and slightly amusing> to me because if you go online you will find thousands of writing advice columns <usually formatted in the heinous listicles and written by self righteous older people> written for the attention of young people … warning them of the dangers of what they put online and how it can affect their future employment.

 

The amusing part? I found none <zero> advice columns directed toward … well … me <self righteous older people>.

 

And you know why? Because we older folk are supposed to know better.

what are you going to do i do not know

 

 

Sadly.

Some of us do not know better.

 

There are lawyers seeking higher positions, business people seeking a seat in a C-level suite and even doctors seeking to shift into a more general business world who are finding that their words are following them <and they need to own them>.

 

And, no, “it was just my personal opinion on my personal blog” doesn’t hack it. if you shared a thought you own the words in how you shared it, therefore, you own the thought AND the words.

 

To be fair … I will spend a second in the tricky part.

 

Is the past a predictor?

 

Should we waste our time revisiting the blog writings of someone who most likely sat down and vented personal thoughts on things of matter?

And … maybe more importantly … should we be held accountable for words we decided to put down and share on the world wide web?

 

Simplistically I would say … of course we should be held accountable for the words then … just as, of course, what we said then may be different than what we would say now … and we need to own those words <and justify the difference>.

 

Simplistically I would say … it is indefensible to solely make a stand on ‘you said it because you can’ and , simplistically, it is indefensible to simply say ‘that was then and this is now.’

 

If you write, you own the words. Therefore, use words with care.

 

 

blog posts scary

I don’t have time for many blogs … the daily diaries, the motivational tripe, the pieces that don’t really have a point, emotional directionless solution-lacking pieces … these have some value in some ways but they aren’t really the potent things <albeit … you own those words too so be careful>.

 

But many blogs are there to make a point. And if you make a point, you own it.

Oh.

And … you own the words you use to make that point.

 

I make no mistake when I post something in that I know when I open my mind and share my words they represent a potent formula that can be drunk with pleasure or peril.

I know whether it is a large presentation, a one-on-one discussion or a 998 word post on my blog I am doing so as a public speaker.

 

I own my words. I own my thoughts.

 

=============

 

“Words are singularly the most powerful force available to humanity. We can choose to use this force constructively with words of encouragement, or destructively using words of despair. Words have energy and power with the ability to help, to heal, to hinder, to hurt, to harm, to humiliate and to humble.”

 

Yehuda Berg

 

=============

 

I am surprised when older people get trapped in business discussions having to discuss things they may have written. I am surprised because I know when I write and share those words … I can use these words as a constructive force or a destructive force. And with either path I own what I construct as well as own what I deconstruct.

 

Now.

 

What also surprises me a little is that older people who have blogs or write opinion pieces are not young inexperienced people but, if you are making a point, you really do know that simply ranting or using some childish phrasing or hyperbolic rhetoric diminishes what you have to say.

 

And I say that knowing I am free with the swear words and generous with snarkiness.

 

But what helps me is that I have found over time that conceptually I write in the same framework as I learned how to communicate in the professional world.

Stylistically it is me … all me <maddening to some people who visit the site> … but the framework resides in what I have always believed is the most simplistic way to create a simple message.

 

Sure. I may not communicate what I want to say simply but underneath the swear words, the snarkiness, the faux intellectualism and the casual use of grammar resides a desire to hit what I have always believed is the message simplicity bullseye <by the way … anyone, blogger, opinion writer and even a communications agency can use this simplistic guide>.

 

The bullseye.

 

simplicity bullseye business

 

On one axis, the horizontal, you are bookended in framing.

 

On one end is whatever issue & solution I can offer — functionally what I have to offer <my experience, my ideas, my thinking> — followed in toward the bullseye by … well … me, the writer, and who I am and what I stand for <so that my thinking gets filtered through who and what I am … lets call that my character>.

 

On the other end is the need or want – functionally what is needed – followed in toward the bullseye by what the situation, or people, may desire <or think they desire> so that pragmatism gets filtered through the sometimes random irrational minds of people.

 

The other axis, the vertical, is even simpler … hero, conflict and resolution. It is basic story telling applied to ideas.

 

simple story connection message bullseye

 

 

I want to offer a hero <it can be an idea> which can enter into a conflict unflinchingly, or flinchingly if appropriate, and offer a resolution. Simple stories work the best and, as one writer articulated it … “incorporate elements of hero, conflict, and goal.”

 

All this permits me even in my most dry pieces to attempt to offer my version of a story which, as stories are supposed to do, address deeper and enduring emotional levels tapping into personal  “issues” such as self-esteem <conformity versus individuality>, self-doubt and economic wellbeing.

 

Everyone who writes should have a story. They shouldn’t toss out words thoughtlessly, or worse, irreverently.

 

Anger doesn’t guide a good story <typically> but as long as you continue to aim forward the bullseye even an anger driven critique can end up in an okay place when viewed by someone in the future.

 

And all of that matters if you assume at some point someone will demand you own your words.

 

The story formula is simple:

 

  1. Pick what matters <a conflict>

 

  1. Offer a distinct meaningfully view, hero and resolution

 

  1. Imbue with your personality & character <which will inevitably be captured in the hero apects>.

 

I could argue, and I would, that if you stay within this framework what you take care of your thoughts care of your words ownwrite today will be representative of something you want to say tomorrow. You may not want to say exactly the same thing today, or tomorrow, as you did in the past but you will most likely be able to leverage from the past to what you want to say.

 

I mention this today not just to share my framework for writing but rather because many people my age, or slightly younger, are being measured more and more by the words they shared online. And more and more of them are finding that they have to choose between what they believe in <most likely reflected in something they wrote in the past> and what they need to say to get what they want in the moment.

 

That seems kind of nuts to me … that choice I mean.

 

What I want today should be aligned with what I believe in. I can take a fairly hard stance on a variety of issues, and I have, but I also hope that my heroes & resolutions reflect adaptability to other’s views and the situation at hand. When I do meet new business people or people I haven’t seen in a while and sometimes they bring up something I have written … well … let’s say 5 years ago … I am good. I may not think exactly what I did then but my basic beliefs have not changed.

 

It surprises me when some fairly qualified people have not assumed that stance in what they have written.

And.

I certainly have no patience for those who are more than willing to toss out their own past words as “I said that then but now …” or “I wish I had chosen my words more carefully.”

 

I will not suggest we should all get our words right every time <I surely don’t> but not all words are created equal and the really important ones … the potent ones … the ones that can construct or deconstruct … you should get right.

 

Well.

At least right enough that someday in the future your career will not hang in the balance over a poorly thought out blog piece. Conversely, if you did think it out and your career can hang in the balance over it … well … you made a stand.own your words who you are

 

And backing off that stand simply to get to where you want to be is … well … not good.

 

My writing style, or lack of style, aside … I don’t understand ever being trapped by owning your own words if you have decided to be “true to thineself” no matter what. I said something then and maybe I could have used better words but the basic thought premise is what I believe. Take it or leave it because getting the job, sitting at some table in a discussion, getting something I want doesn’t mean that thought can be discarded … if I believe it … well … I own it.

 

I will admit that owning up can be difficult but, as I once said, mistakes or things you have said in the past can be an awful lot like a hurricane … and “I” is always at the center of a hurricane — stay steady and hold the center.

 

I have no time and I have no patience for older people who do not own their words. And they should be ashamed of themselves for discarding thoughts and words so easily just to get something they want now.

Thoughts and words are far too valuable to be that disposable.

 

Enlightened Conflict