Enlightened Conflict

dreams and dream incubators

June 26th, 2017

Family of four on grass with hands up and dream

 

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“I don’t want to get to the end of my life and find that I lived just the length of it.

I want to have lived the width of it as well.”

 

——-

Diane Ackerman

 

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“Well, maybe it started that way. As a dream, but doesn’t everything.

Those buildings. These lights. This whole city.

 

Somebody had to dream about it first. And maybe that is what I did.

I dreamed about coming here, but then I did it.”

 

—–

James and the Giant Peach

 

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Ok.

 

Today I am actually going to talk about dreaming and business.

 

if only dreams wishes

 

Suffice it to say … someone needs to be talking about dreaming because dreamers have been having a tough time of it for a while. Shit. I could argue dreams themselves have had a tough go of it.

 

Pragmatism is the ‘watch word of the day’.

 

Reach for the stars? No way.  You need to think “attainable.”

 

In addition … the outside world seems to get crazier and crazier and more chaotic which encourages the majority of us to just hunker down and get shit done.  It encourages us to not only NOT think about dreaming but even worse …“why dream? I just need to figure out a way of surviving.”

 

All that said.

 

I have two thoughts today.

 

The first is the increasing importance of businesses to an individual’s dreams, and dreaming, and the second is just about dreaming itself.

 

Ok.

The first.

 

I believe the business world is going to start playing an incredibly important role with regard to the future of dreaming.

 

In fact.

 

I believe the successful business organization of the future will be a ‘dream incubator’ rather than the current, more pop culture popular, ‘purpose drive’ organization.

And I say that as a ‘purpose driven organization’ believer.

 

Let me explain.dream wall sitting alone thinking

 

The outside world, as I have noted earlier, doesn’t really seem conducive to dreams and dreaming.

 

The inside world, your job and business Life, is becoming more and more focused on the daily grind and meeting the needs of the grind. In general we are getting squeezed but dreaming, in particular, is getting suffocated.

 

This means there is little space in-between the outside world and inside world for dreams and dreaming.

 

This is where I believe business steps in and maybe sharpens its elbows and creates some space for individual people to remember having dreams can be good and dreaming can actually be a good thing.

 

Businesses can step in and remind people that there is big value in pragmatism and personal responsibility in doing a good job AS WELL AS there may be an equal value in placing a dream or two within the pragmatic ‘do what you need to do’ Life … it kind of adds some rich & royal hues to what could be a duller palette.

 

Now.

Let me address the practical aspect of business and how the idea of ‘dream incubator’ can fit … because a shitload of shortsighted business people are going to suggest they have no desire to have their employees “dreaming” … they want them focused on doing their jobs.

 

Purpose was offered as a glue to hold together, and align, functional behavior <departments & responsibilities> of an organization while providing a deeper value to instill in attitudes & behavior. It certainly offered a version of a North Star from an ethical & moral standpoint but its true objective was to take the place of ‘vision’ in a pragmatic business world seemingly devoid of anything but functional outcome driven behavior.

 

Good intent. Good objective.

 

My belief of ‘dream incubator’ is less functional driven but rather attitudinally driven.

 

My belief is that in a world in which dreaming is not being encouraged a business which encourages you to pursue your dreams WITHIN the business itself will be rewarded <attitudinally, functionally & profitability>.

 

purpose versus dreams organization business 2

 

My belief is that employees, in general, are not driven by their departmental function <which is actually more the ‘keep your head down and do what you need to do’ daily grind> but rather by their dreams — $, ideas, innovations and … well … let me call the last one “perfection.”

 

<please note: this is a simplified version of a more complex organizational idea which I have shared elsewhere, in other words, I know there are more layers to this concept>

 

 

Let me start with ‘perfection.’

 

Some people dream of operational excellence. They get frustrated with politics and missteps and the normal inefficient behavior of a normal organization. These are the ones who offer up the zany process changes which, as a manager, you look at, screw up your face and think “Jesus Christ, what a mosh pit this would be to implement.” And, yet, these are the same zany changes which the organization most likely NEEDS to do to step up from where it is currently running.

 

 

 

$

 

It would be naïve to ignore the fact some employees are financially motivated and that their dreams are tied to more material aspects. They want money and things and your objective should be to inspire them to dream for more and be the organization which can enable their dreams to come true <within the construct of whatever is construed as ‘fair play’ within that organization>.

 

Ideas.

 

ideas dream make fly people think believe imagine educateSome people dream of thinking … and thinking up ideas. Imagine a business which encourages the epe who like t come up with ideas actually helps their ideas come to Life … even if they do not directly apply to the business itself.

 

Huh?

 

Here is a secret a lot of good business people know. While we love to talk about focus and ‘staying in our lane’ and the danger of less-than-strategic expansion, the truth is that a business can accommodate a shitload of different lanes if they are actually good lanes <and good ideas>.

I know when I managed groups while I needed people to focus on what they needed to do … I always encouraged them think about new ideas and talk to me about their ideas – even if it didn’t have shit to do with what we actually did to earn our living. Why did I do that? I could offer a dozen reasons but suffice it to say that it offers them a valuable sounding board for whether they have a viable idea or not <which they liked & appreciated> and I would get the brain working on non-related shit <which invariably gets you thinking about your related shit differently — and I liked that & appreciated it>.

Plus. People like thinking about their dreams even if they can’t actually do them.

 

Innovations.

 

I don’t need to say anything about this. This is obvious. The best innovations are usually a reflection of smart dreaming.

 

Ok.

The second.

 

I believe we need to remind ourselves on occasion that it is okay to dream … and dream big.

 

dream window of opportunity imagine

And that relentlessly pursuing a dream can be inspiring … not discouraging.

 

Now.

 

Being a big dreamer doesn’t mean that you walk around with your head in the clouds. It means that you have a purpose … a big purpose that makes your life bigger and fulfills some promise within you.

Of course … as usual … the key is to find a balance. Think ground and clouds.

Maybe think about it as being pragmatic with no guardrails. A contradiction? Sure. But big dreams are a contradiction. As a practical relatively pragmatic human race we would never have them … unless some of them defied the odds and actually came true.

 

Yeah.

Some really do happen.

 

Anyway.

 

I like the thought of business accepting the role as a business incubator and actually re-energizing the human spirit toward dreams and dreaming.

I like the thought of a business being a ‘dream incubator’ is fulfilling a role life & society seem to be abdicating.

 

Look.

 

extraordinary robbedI have always been a huge proponent that business should accept a larger role in driving societal norms & mores and, in this case, I actually believe that in doing so the business acumen & success is rewarded.

 

Whew.

 

Can you imagine how many resumes a business would get if it said “we want you to make your lives extraordinary, help you make your dreams come true, because if you do … we believe our company will be extraordinary.”

 

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Dead Poets Society:

“Make your lives extraordinary.”

 

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legacies, never being seen & pondering 2100 posts

June 24th, 2017

blog writing

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just-shower-thoughts:

 

    One of my greatest fears is that someone has written my favorite song, but they’re not famous enough for me to hear it.

 

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“As I make a final right-hand turn onto our street, my GPS informs me that I’ve ‘reached my destination.’

 

‘My destination,’ I laugh aloud to myself.

 

My GPS doesn’t know squat.”

 

Colleen Hoover

 

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“I’m so scared of dying without ever being really seen. Can you understand? “

David Foster Wallace

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“I did something and it was never seen.”

 

Someone’s grave stone

 

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Ok.

 

 

This is written as I ponder my legacy, legacies in general, and my 2100st post.

 

writing-typing-legacy-blog-thoughts7 years 7 months 4 days.

91 months 4 days.

396 weeks 1 day.

2773 days.

2100 posts.

A little over 5 posts a week for over 7 years.

2,100,000+ words <a conservative estimate>.

 

My words and thoughts over the 2100 posts have remained consistent … on November 18th 2009 I wrote my first Enlightened Conflict post and 6 days later I offered my second post and wrote this:

 

… it is in my DNA to be “constantly preoccupied with possibilities of new combinations.” Now. That can make me a pain in the ass to work with. One time a mentor, and a manager I loved working for, once said to me, “sometimes you are a pain in the ass, but I am glad you are my pain in the ass.”

 

And if you visit my LinkedIn site you will see a past client says:

......... Me .............

……… Me ………….

 

If you don’t want to be “nudged” into new ideas and creative solutions – don’t ever call Bruce McTague. If, however, you want to look at things through a different telescope and find 3-dimensional ideas you’ve never considered, call Bruce now. Not tomorrow. He’ll make you uncomfortable, but I firmly believe that if the idea doesn’t make you uneasy, it’s not a big idea. Easy to work with, but always stretching your mind, Bruce is a true business Partner. You’ll grow working with Bruce.

 

2100 posts later and I am still a contrarian, still snarky, still writing about the possibility of new combinations and still a pain in the ass.

 

But with almost everything I write I try and offer pain in the ass type thinking … not fluff. On November 30th 2009 I wrote this: communicating meaningful information so people can make meaningful choices.

 

I am still not a nudger and I am absolutely unflinchingly focused on communicating meaningful information, thoughts & ideas so people can make meaningful choices and think meaningful thoughts.

 

Well.

 

All that said.

 

At 2100 you have a tendency to sit back and wonder what happens if I actually

did something in my Life and nobody notices it when I am gone?

 

And before you think this topic is bullshit or “that’s not something I worry/think about” take a second and think about this.

 

Why do so many people buy symbolic bricks with names on it on a wall somewhere?

Why do we put stars in the ground with people’s names on it?

Why do we have gravestones and epitaphs?

 

We do these things because we want people to remember at least something about us. It doesn’t have to be big … but … well … something for god’s sake.

 

All of that leads me to legacies.

 

Everyone leaves something behind … some footprint.

 

With me … my largest footprint <at the moment> would be everything I have written.

Which makes me slightly wonder what happens with my 2100+ pieces on Enlightened Conflict … does somebody stumble across them and publish some or do they fade way into the nothingness of ‘something done but never seen’?

 

Will someone own my words & thoughts when I am gone?

 

I wrote recently that I own my words and thoughts … therefore … in some way I assume they must have some value <at least to me> … maybe just pennies but of some value.build legacy create something mctague 2000

 

It would be nice to think some of these thoughts get passed around from person to person like pennies — everyone has some, they are often overlooked until needed to complete a transaction and are annoying when you realize you left some in a pocket when you do the laundry.

 

But most importantly I see these pennies being used to create a transaction. In my mind … in this case the transaction is thinking … and maybe a purchase against what I see as the true corruption of our age … ignorance.

 

 

 

Montaigne:

The corruption of the age is made up by the particular contribution of every individual man; some contribute treachery, others injustice, irreligion, tyranny, avarice, cruelty, according to their power; the weaker sort contribute folly, vanity, and idleness; of these I am one. It seems as if it were the season for vain things, when the hurtful oppress us; in a time when doing ill is common, to do but what signifies nothing is a kind of commendation.

 

 

 

I admit that I believe these types of pennies are becoming more and more valuable.

 

I believe that because I worry that time is currently painting a portrait of disappearing thought in which all who see this portrait are corrupted by what they can no longer see … and walk away thinking ignorance is beautiful.

 

Yeah.

 

That corruption breeds a sense of everything changing … but in an invisible way. We only see the change in a low level slightly nagging unease & unhappiness. In a way our moral & character health deteriorates despite our relentless pursuit of feeling better through pills, supplements & absurd self improvement plans.

Mentally our focus shifts toward what is visible and away from the invisible <that which creates the unease> and we fixate on what we think we know rather than unlearning what we know.

 

We stop engaging with thought … and even engaging with the thoughtful people <the intellectuals — real & faux> because it is … well … easier.

 

The sad truth is that we are largely doing all of this corruption to ourselves. We do so because conflict is necessary to make the invisible visible … but conflict, and making the invisible visible, is hard & sometimes hurtful.

 

invisible grain of sandWhat does this have to do with a legacy?

I could argue that if your thinking is invisible in some way … possibly a big way … you run the risk of becoming so invisible that when you leave there remains no footprint to mark your steps in Life.

 

I imagine leaving Life as an invisible person has little appeal to anyone. Not that you desire to be the most visible person in the world just that you would prefer knowing that when you were gone who you were just became completely invisible.

 

Please note that I am not tying visible to any success but rather thinking <although I imagine it could be tied to ‘doing something that may truly matter’>.

 

And, while I am talking about the legacy I personally want to leave behind, I would imagine this thought bleeds into almost everyone’s Life. Yeah, in this case, I don’t think I am different than most people.

 

We all would prefer to not be corrupted by ignorance and we would prefer to want to ‘do something’ and, preferably, something dynamic beyond our own purposes.

 

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“[My ultimate goal is] to leave this world a better person, and for me to not be the only one who knows it.”

 

Gavin DeGraw

 

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Ah.

But the idea of being dynamic beyond your own purposes is fraught with peril.

 

It means … well … dreaming big. Okay. It means thinking big <and, yes, I do believe far too often we aim too small and too low>.

 

As for me and my thinking big?

 

I want to attack ignorance as if it is the enemy and, looking back, the majority i will talk about anythingof my 2100 posts have relentlessly unflinchingly, never nudging, attacked ignorance. I have done so using the idea of Enlightened Conflict as a North Star.

 

I believe conflict of thoughts is healthy and believe vocalizing the conflict is necessary for progress. I believe Conflict is natural and will always exist – between countries, religious beliefs, ideologies, the haves and the have nots, etc.

 

And I believe with my writing I have a unique opportunity to insure conflict of thinking can be managed to some extent by encouraging positive conflict or enabling conflict with rules.

 

I debate with people … I write about thinking … I defend our youth … I rant about the old way of thinking … and, lately, I have found a muse in Donald J Trump <in fact … my 2101st post is a Trump business lesson>.

Trump has offered me the opportunity to have a living breathing example of almost everything I detest in business leadership, business acumen and how a business shouldn’t be run.

 

I do not detest him as a person <I don’t know him> I just detest how he conducts himself as a leader and a business person. He has reminded me that passion can inspire thinking and writing and reminds me that business sometimes needs to stop nudging and be more demanding of what is right & good.

 

Regardless.

 

think imagine legacy young learn unlearnIn the end … all I want is some enlightened thinking and new ways of looking at things and often, as a contrarian, I will use someone or something as a foil to make a comparative.

 

This style and way of thinking has proven to be a good timeless way of approaching things because should you view a post in my first 100 you would find it is still relevant and will still contain thoughts you may find scattered in my last 100 posts.

 

Anyway.

 

One last thought on legacies — compromising.

 

I still worry about compromising.

 

I know I have some fear that compromising has left far too many people numb to life … or maybe just numb to their dreams. Or maybe more specifically numb to ‘doing something that matters’ and, certainly, numb to thinking and new thoughts.

 

I still worry about me compromising. And maybe I fear that numbness if I end up compromising.

 

I kind of think this is a legitimate fear.

 

I, as everyone else, certainly want to be happy. Live. And love. And be loved. Read. Travel. See things. Meet people. Meet more people. And learn. And unlearn. And learn some more. Nowhere in there do I see compromise … I only see doing shit. And, in my eyes, nor do I see any ‘nudging’ but rather unflinching doing.

 

Yes. Doing something unflinchingly.

 

Because doing something unflinchingly that can leave the world a better place?

 

Whew.

legacy learn imagine hope mctague

I gotta tell ya … if you even have a glimmer of hope of getting to do something big … something really big … something that matters in a big way … something that someone would recognize someday  as a legacy idea … well … I don’t know. It kind of seems like you have to go for it – uncomprisningly and unflinchingly.

 

I have to think that if am going to lose, I want to know I lost doing something and not losing because I compromised in some way.

 

That said.

 

I don’t want to be known for writing 2000 posts, or however many I end up writing, I would like to have a legacy suggesting I did something that mattered <and someone could point to what that something was>.

 

In the end.

 

2100 posts and counting.

I very rarely have duplicated a thought, I have never run out of new quotes to share and I have never had “writer’s block” or not had something to write and, yet, I have consistently pounded on stupid & senseless business acumen and the misguided tripe people are fed with regard to Life.

 

That sounds big … and, yet, small at the same time. I have to imagine whether someone has written as much as I or not … most people will find that they have done something that sounds big but may look small in the harsh light of reality.

The only way I know to build a meaningful legacy <making what may appear small big> is to do what I do … not nudge and be absolutely unflinchingly focused on communicating meaningful information, thoughts & ideas so people can make meaningful choices and think meaningful thoughts.

 

And, yet, sure … I still do wonder what will happen to everything I have written because … well … at the moment they are my legacy. I imagine I am not alone in thinking that “I did something and it was never seen” on my headstone isn’t really what anyone wants.

For now all I can do is insure that I do something meaningful in a ‘non-nudging way’ and hope it gets noticed.

2000 legacy posts write

 

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About the author:

Bruce McTague is probably considered a sometimes irascible pragmatic contrarian. At the same time he is most likely considered a naïve believer in the inherent good in people and believer in the value of Hope as an engine for real progress.

He has been called cynical and optimistic.

And because of all of that he believes Life, just as people, are a complex bundle of contradictions therefore simplicity is often that refuge of fools.

He believes there is no problem or conflict that cannot be solved if people are willing to face harsh truths and make the hard decisions. He also believes that the world would be a much better place if everyone would spend just a little more time unlearning what they have learned, think a little bit more and that we would all benefit if we became better at articulating our thoughts.    

Lastly, in the end, he believes that everyone everywhere deserves to have hope.

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“I don’t want to be remembered.

 Memories age and you might remember words I whispered in your car but you’ll forget how my voice made your name sound safe. You will faintly remember that there was once warmth in my touch but the skin on your chest where my hands made a home is cold now.

 

Time will steal all the sharp edges that made it seem real. Years will rob you blind and you’ll simply be living with my blurry ghost.

 

That’s worse than being forgotten, so confuse me with another girl in a coffee shop and change my name in future stories. Walk down memory lane and unlock the exit.

Ignore the ghost that packs up the memories and leaves and do me one last favor; shut the door behind me. “

 

write-from-the-start

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questionable civil discourse, calm the rhetoric … and leading

June 14th, 2017

obama sad thoughtful tough

 

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“We may not be able to stop all evil in the world, but I know that how we treat one another is entirely up to us. I believe that for all our imperfections, we are full of decency and goodness, and that the forces that divide us are not as strong as those that unite us.”

 

—-

Barack Obama on January 12th 2011

 

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On a day which we are faced with someone who decided to take a gun and shoot words rememberpoliticians … and appear to target politicians … I am reminded of several things.

 

The first thing is the rhetoric.

The rhetoric of the citizenry but mostly the rhetoric of our elected leaders. I say that because words have repercussions.

 

Yes.

 

I do believe in personal responsibility and choices are made by individuals.

 

But I also believe leaders lead with words <because most of us cannot view their actions>.

 

And if our elected leaders treat their words as if we will not remember them forever.

 

And if our elected leaders treat each other as if they are truly enemies <and even use that word on occasion>.

 

And if our elected leaders treat each other as if the opposite’s behavior is unfathomable behavior for sane, moral people.

 

And if our elected officials treat each other with verbal hyperbole as the standard rhetoric discourse … and the highest of the elected leaders, the president, tosses out the word ‘unity’ on occasion but 99% of the time does nothing verbally or behavior wise to unite … well … the electors will be tempted to do as leaders do.

 

We need to calm our rhetoric. We need to remind ourselves what we teach our children … that you don’t always get what you want and that most progress sis made in mutual effort.

 

We all need to be speaking more calmly and acting more civilly but we should be demanding our elected leaders do so. I get angry with how they act and what they say because it suggests to people that is behavior we should all embrace — and it is not.  Stop, and stop it now.

 

speechless

 

The second thing I am reminded of is one of the best speeches President Obama ever made.

 

To share my thoughts I will borrow <steal> liberally from a NY Times article written by Helene Cooper and Jeff Zelenyjan. The article was Obama Calls for a New Era of Civility in U.S. Politics and it shares the speech Obama gave on January 12th 2011 in Tucson after the shooting of a US Congresswoman and the deaths of 6 other people.

 

Apparently Obama wrote much of the speech himself the day before.

 

I suggest everyone read the speech but today I will share highlights because it is a nice reminder on a day on which we need some reminders.

 

 

President Obama offered the nation’s condolences on Wednesday to the victims of the shootings here, calling on Americans to draw a lesson from the lives of the fallen and the actions of the heroes, and to usher in a new era of civility in their honor.

 

The president directly confronted the political debate that erupted after the rampage, urging people of all beliefs not to use the tragedy to turn on one another. He did not cast blame on Republicans or Democrats, but asked people to “sharpen our instincts for empathy.”

 

It was one of the more powerful addresses that Mr. Obama has delivered as president, harnessing the emotion generated by the shock and loss from Saturday’s shootings to urge Americans “to expand our moral imaginations, to listen to each other more carefully” and to “remind ourselves of all the ways that our hopes and dreams are bound together.”

 

“At a time when our discourse has become so sharply polarized, at a time when we are far too eager to lay the blame for all that ails the world at the feet of those who think differently than we do,” he said, “it’s important for us to pause for a moment and make sure that we are talking with each other in a way that heals, not a way that wounds.”

 

The president led an overflow crowd at the evening service at the University of Arizona in eulogizing the six people who died on Saturday and asking for prayers for the wounded, including Representative Gabrielle Giffords, who the authorities said was the target of an assassination attempt.

 

He warned against “simple explanations” and spoke of the unknowability of the thoughts that “lurked in the inner recesses of a violent man’s mind.”

He suggested that the events should force individuals to look inward, but also that they should prompt a collective response against reflexive ideological and social conflict.

 

While the tone and content were distinctly nonpolitical, there were clear political ramifications to the speech, giving Mr. Obama a chance, for an evening at least, to try to occupy a space outside of partisanship or agenda.

 

“If this tragedy prompts reflection and debate, as it should, let’s make sure it’s worthy of those we have lost,” Mr. Obama said. “Let’s make sure it’s not on the usual plane of politics and point scoring and pettiness that drifts away with the next news cycle.”

 

suicide losing care“If, as has been discussed in recent days, their deaths help usher in more civility in our public discourse,” Mr. Obama said, let us remember that it is not because a simple lack of civility caused this tragedy — it did not — but rather because only a more civil and honest public discourse can help us face up to our challenges as a nation, in a way that would make them proud.”

 

In the end.

No, I do not believe we will learn anything from today’s event <or the other shooting events that cost people’s lives today> but maybe, just maybe, we can start talking to each other like we don’t want to shoot the other person if given an opportunity. That is a good start.

the fraying of organizational communication

May 8th, 2017

fraying communications

 

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“Remember not only to say the right thing in the right place, but far more difficult still, to leave unsaid the wrong thing at the tempting moment.”

 

—–

Benjamin Franklin

 

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Ok.

 

It seems like in today’s world leaders are getting the shit kicked out of them if they communicate in a precise fashion, in a measured way and in what appears bland magic in the headto be calculated communicating.

They are called unauthentic, bland and blamed for being ‘less than truthful.’

 

This is creating a sense that semi-impetuous blurbs of ‘here is what I think’ communication is deemed of higher value from our leaders.

 

Well.

 

It is a sad state of affairs if we value the latter in a leader more than the former.

But let me point out the flaws in the impetuous less-than-thought-out thought communicating.

 

I call it the fraying of organizational communication.

 

You learn fairly quickly once you begin leading a larger group of people, and desire them to grow beyond simply being order takers, that precise communications matters.

 

You learn you cannot be everywhere at once, you cannot be in every meeting and you cannot have people simply parrot your own words because … well … they are your words and not theirs <and for them to grow they need to figure out how to articulate things on their own>. Therefore, you learn that you need to precisely communicate an idea so that they can offer up their own words to share that idea.

 

You learn this because impreciseness means people start having to answer not only unnecessary questions … but are also being demanded to explain ‘what you meant.’

 

This is a dangerous slippery slope.good and bad thoughts words

 

People work for you for a reason <you most likely have more experience and have some skills they do not have>.

People have different titles for a reason <they most likely have different or less experience and have yet to learn some skills they do not have>.

 

This means that farther out your words & thoughts have to be explained the more likely the explanation is not going to be exactly right.

Oh.

 

And let’s ad in ‘the stress factor.’

 

This is where ‘fraying’ becomes obvious.

 

The less precise a leader is the more likely the communication fabric is going to be tugged at the edges. The edges being where many of your least experienced people reside. The less precise a leader is the more the pressure at the farthest point of communication.

 

This is where the ‘fraying’ becomes most obvious. As more and more questions are piled upon the person on the edge with regard to the “whys” and “whats” the communication becomes more and more stressed … and mistakes are made.

 

wrong faultThings are said that just may not be exactly right.

 

Something is said in exasperation.

 

Something is communicated as a ‘well, could be’ scenario to offer some space.

 

This is not the fault of the person on the edge … the responsibility lies with the person at the center.

 

Anyway.

 

As a leader, the people closest to you most likely don’t need the precision, calculation and measured words … but you give it to them anyway. You do so because those closest to you will find their own words to say what you said … without losing its meaning.

 

A flawed message at the top doesn’t lose its flaws as it expands … its flaws become increased.

 

Some people call it ‘getting your talking points in line’ … I do not. I simply call it “clarity & precision from the top.” I do that because while it may seem bland and it may seem calculated … it avoids the more difficult problems and criticisms.

 

ato normal center abnormal societyA leader must hold the center verbally. It can sometimes be held with vision and soaring rhetoric but more often it is captures in the calculated pragmatic words which are easily carried by those on the edges out beyond the organization.

 

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‘Things fall apart, the center cannot hold….

The best lack all conviction,

While the worst are full of passionate intensity

 

—–

William Butler Yeats < The Second Coming>

 

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As a leader there may be nothing worse than confidently saying the wrong thing. For when you do the rest of your organization feels compelled to support your confidence … uhm … and the wrong thing.

 

And if the ‘wrongness’ is compounded with any sense of vagueness in meaning ‘wrong’ becomes his multidimensional blob of slime which mucks up the entire organizational engine.

 

I am fairly sure mom & pop businesses don’t learn this lesson <or maybe not as well>. They have no real need to do so. Most words are in the domain of the ‘mom & pop’ and any family members or close knit employees will most likely simply regurgitate whatever the mom & pop say with earnestness … but no real understanding. There is no need to understand … it just is.

 

And maybe that is where leaders, who are precise and calculated in wording, understand what truth about success within an organization is — that understanding matters.

 

People cannot defend what they do not completely understand and, well, you know as a leader you cannot always be there to defend and you need to depend on others to do so … not by interpreting what you said but through understanding what you said.

 

In the end.

 

We may beat the crap out of ‘bland colorless calculated’ communication from leaders but we should all recognize that it isn’t necessarily done out of fear of saying the wrong thing or political correctness but rather done because … well … good leaders know they hold the center. They know that understanding limits spotlight seat lead follow center alonefraying at the edges of the organization.

They know they have a responsibility, boring as it may be on occasion, to pragmatically say what needs to be said in a way that doesn’t encourage guessing or questioning.

 

Clarity really does matter.

And ‘bland’ can be underrated.

But fraying communications farther from the center is a reflection of a leader not assuming responsibility for holding a strong center.  A good leader knows that while they may have a dozen things they really want to say 11 of those things will most likely make the people on the edges edgy and miserable.

A good leader knows that an organization is not just about what the one wants to say <the leader themselves> but rather organizational effectiveness resides in ‘out of many, one.’

 

I imagine what I am saying is that if you see some people on-the-ground who are part of an organization and you start hearing verbal mistakes … 99% of the time it is a reflection of the fact the leader was vague, imprecise and didn’t hold the communication center <that would make them a bad leader>.

 

Enlightened Conflict