Enlightened Conflict

murphy’s laws of war (& business)

May 15th, 2013

Well.murphys stupid

This post is partially silly and partially truth.

And maybe that summarizes all of Murphy’s laws in general. What makes them fun to read is that they almost always seem to contain a <maddening> grain of truth.

I was cleaning out a folder and came across a shortened <there is a website that has almost 100 Murphy’s laws of war> list of Murphy’s Laws of war.

And, no, Murphy is no Sun Tzu <The Art of War>. Oh. But just to say this while it is on my mind … every business person should, at minimum, read The Art of War but it doesn’t hurt to have a copy of the little easy to read pamphlet in your working space. Its good <business> stuff.

Anyway.

Let me share Murphy’s version of war theory before I wax poetically on how relevant they are to business.

Murphy’s Laws of War:

 

-          Professionals are predictable. It is the amateurs that are dangerous.

-          Never draw fire … it irritates everyone around you.

-          Friendly fire … isn’t.

-          Never forget your weapon was made by the lowest bidder.

-          The enemy invariably attacks on 2 occasions:

  • When they are ready
  • When you are not

-          If the enemy is within range … so are you.

-          Mines are equal opportunity weapons

-          When the pin is pulled Mr. Grenade is not our friend

-          When in doubt, empty your magazine.

-          Don’t ever be first, don’t ever be last, and don’t ever volunteer.

-          If it’s stupid but it works, it isn’t stupid.

 

Well.

On every single point I was drawing a correlation to business.

 

interviewing jonny_asking_questions_2Professionals are predictable. Professionals can be bad … good … lazy … but predictable. And consistent. Why? Because they actually do know their shit. They may get lazy, or play politics or even get bullied by someone louder … but they really do know their shit. Amateurs? Well. Simply … they don’t know their shit. Sure. They may get lucky on occasion as well as they may instinctually be okay <on occasion> but they are extremely unpredictable. Even worse? If an amateur has an early success they stretch that to ‘I am now a professional’ and become dangerous. Amateurs are valuable to have around because (a) they can see things differently so you can work the wheat from the chaff and (b) someday they will be professionals. But on their own? They are dangerous.

 

Never draw fire … because it does irritate people around you. There is an art & a science to actually raising the objection … drawing out a complaint or criticism. It also contains risk. People do not like risk. Especially if they are not controlling it. If you draw the fire … be prepared to take the bullet(s). If you are not ready to do so? You will irritate the people around you even more.

 

Ah. Friendly fire. Let’s call it constructive criticism or what could be <and is often called> ‘healthy debate.’ Well. It may be healthy but it sure doesn’t feel good or healthy. I guess this also falls under the ‘if it hurts it must be good for you’ philosophy. By the way? That is a stupid philosophy. Work is difficult enough without offering up the supposed friendly fire to your co-workers.

 

Your weapon is made by the lowest bidder.   Oh so true. In today’s business world, despite the fact everyone says ‘quality is number one’ they don’t really mean it. Ok. Maybe they mean it sometimes. And ‘sometimes’ means … well … there will always be an aspect where someone decided to go ‘lowest bidder.’ What do I mean? I have a project with 25 aspects. I decide to go lowest cost on 15 aspects so I can go high quality on the other 10. Murphy’s Law? Somewhere within the 15 going on the cheap will haunt you. I say all that <bringing it back to business> because while you may decide to put your ass on the line because you feel confident ‘we did it the right way’ … just know that somewhere within all that ‘right way’ a component was given to the lowest bidder.

 

The enemy attacking. I laughed when I read this. Why are people in business always scrambling to address competition? Well. It’s because they are always surprised when it happens. And it’s crazy. More time is wasted (a) preparing yourself for an attack that will never come when you want it to and (b) flailing in response to an attack. The point? You control what you can control. Your own company and business. Ignore an attack if it has acceptable losses and attack when you are ready.

 

If they are in range … you are in range. To me this is the disillusionment of believing you have an advantage. Advantages are so fleeting if you blink you can miss it <and get your ass blown off>. The moment you have an advantage … trust me … someone is already moving into either (a) the space you just left to get you from the rear or (b) into the same space you are moving into to attack all on their own. Never assume you have an advantage. Never assume if you perceive you have an advantage that it will last. Well.  Never assume you are out of range.

 

Mines are equal opportunity weapons. Pointing out problems doesn’t mean you are absolved from (a) blame, (b) becoming part of the problem or even (c) getting your ass blown up. Notice how people are often hesitant to complain or point out some flaws? It isn’t because they don’t see them or recognize that they shouldn’t be solved … it’s because they also recognize that they could get hurt themselves.  Oh. That’s why having a minesweeper employee is priceless. Pay her/him anything they want if they are good at it.

 

The grenade one. Well. That is a silly one. Kind of. Why kind of? Everyone makes mistakes … in life and in work. Mistakes, like it or not, are like grenades. Once a mistake is made … the pin is pulled. It may be on a 5 second timer, 5 hour timer … even a 5 year timer … but it is a grenade and it is on a timer. Too many times I see people trapped by their own mistakes. And, frankly, they get their ass blown off simply because they held on to the grenade. I know the metaphor is silly … but you get it. In business <for sure> and in Life <most of the time> mistakes have to be shared. By sharing you not only potentially save your own ass … you most likely decrease collateral damage. Simplistically … Mr. Grenade is not your friend.

 

When in doubt, empty your magazine. Whew. If I had seen this earlier I would have put it up as a sign in my office. Inside an office there is so much discussion on strategy of what to do and what to say and ‘showing all your cards’ and when … and it is such wasted energy. If you have the bullets use them. Trust me. If you use them all and still get killed it’s because you didn’t have enough or you didn’t shoot straight enough … you didn’t get killed because you should have held one or two back. Plus. There is a fairly well-known fact that magazines <business bullets> are manufactured in quantities. You can always grab another magazine if you get the opportunity. Say what? No more magazines or bullets! Oh well. Just means someone was smarter than you and had more bullets. Holding one or two back ain’t gonna help here either. Use it if you got it.mustache reindeer

 

Don’t be first, last or volunteer. This one is tricky. But I will give a personal opinion on this … I prefer, in business, to be a quick follower. I know that may sound strange <because leading implies being first and I like leading> but I have always tended to believe the ‘first’ <in general> were simply the most hasty. The most impatient. The ones most scared to not be first. In their desire to be first they just didn’t have all their proverbial shit together. In fact … my dream business scenario is actually to see 2 hasty ‘firsts’ coming out of the blocks duking it out and bludgeoning each other. Whew. Did I just say I liked being the 3rd out of the blocks? Well. Yeah. If it could play out that way. Being last? Nope. Too late. But a quick follower? Absolutely.

 

If it’s stupid and works it isn’t stupid. In the business world … too often when things go right and someone perceives it happened out of sheer luck or ‘stupidity gone right’ … it gets ignored. It gets ignored as (a) non replicable and (b) don’t want to replicate <because it was stupid>. You want to know what’s stupid? Ignoring something that worked. I am certainly not suggesting that the ends always justify the means but I am suggesting that working is working. Somehow, someway … it worked. Therefore somewhere within what happened something was not stupid.

Please note that it is mostly the arrogant know it all senior managers who overlook the ‘stupid but worked.’ They “know better.” They “know the right way to do it.” Aw … baloney. They are being stupid.

 

Well.

That was fun <for me>.

Oddly <in my pea like brain> I thought of writing this using Murphy when I saw this list in some magazine from the J.Crew CEO on business. Maybe because some of the things he suggests would make great Murphy’s Laws at some point.

In addition? I happen to agree with him on his list. Here are his thoughts … the ones I really liked.

 

corporate cultureCreativity Tips From J.Crew CEO Mickey Drexler

 

-          “Every business could be creative.”

I talk to so many people about the lack of creativity in companies in America. Part of creativity is contrarianism. Creativity battles common wisdom. Because if there’s common wisdom, there’s an opportunity. In my own experience, whatever was a good idea was a bad idea to most people.

-          “Companies are in the Stone Ages organizationally.”

You can tell by the offices. “I’m going to see the king!” The king is on the top floor and there are 17 people in front of the king’s office. There are layers of bureaucracy. It shouldn’t be like that.

-          “Most companies should have a rule about how big they get.”

Not necessarily assigning a billion-dollar value or a 10 billion-dollar value, but companies that become too ubiquitous go one way.

-          “America’s companies are built to destroy creativity.”

If you become the head of a big company today, you’re not the youngest person in the world. You have a contract. You get a jet. You have a huge overpaid salary. You get bonuses. Do you think that CEO is going to screw around with fast, creative change? No. And the board of directors–the last thing they want is someone who’s going to change things. Steve Jobs–he would bet the company, he wouldn’t care. But there are very few people who run companies that way.

-          “You have to keep moving forward.”

Everything has a trend to it; I don’t care if it’s appliances or engines. I always ask: What has a company done in the past five years that somebody’s noticed?

-          “You cannot copy high quality.”

It takes a long time to get a reputation for quality. There are people in our industry, they’re basically copiers. Look at the cars on the streets. They all look alike. But if you put quality into a product, then have it validated, you have huge credibility. It takes time to earn that.

-          “Simplicity is very difficult to achieve.”

Try to ask someone to make a really good roast chicken.

—–

Good stuff.

Smart guy this Mickey. Maybe he should meet Murphy and create some laws.

 

instinct

April 6th, 2013

 

“Ideas pull the trigger, but instinct loads the gun.” – Don Marquisinstinct collective_unconsciouness

 

This quote is taken from Marquis’ “The Almost Perfect State” which was written in 1927 as a series of sharp criticisms of the Progressive Era.

Ok.

I imagine a lot of people read this quote and wonder if the quote would work better … “ideas load the gun, but instinct pulls the trigger.”

But I believe that misses Don’s point <albeit I have not spoken with him on this topic … he died in 1937>.

The point?

Knowledge and experience can only take you so far.

It is the difference between being solely analytical and incorporating the intangible <the instinctual>.

What he is suggesting is that all the bright big ideas in the world don’t mean shit if they cannot be brought into being without a person who can originate the intellectual movement of action. This person requires a special character.

Ah.

Special character.

Instinct is one of those things people hate.

Because it is not tangible … and it always assumes some level of risk.

It is research of one <which scares the shit out of people these days>.

That means …

Collaboration? Well. Nope.

Consensus? Geez. Nope.

Extrapolation through the hypotenuse of multiple data points discussed ad nausea and plotted on some nifty white board? Sounds like fun … but … nope.

Instinct is gut … albeit typically great instincts have been honed by experience and knowledge.

But in the end … it is not tangible nor proven.

It is … well … just what it is.

Sure.

It can be cultivated.

And it can even be honed.

But I do not believe it can be taught.

Well. Let me take that back and try this.

Good instincts cannot be taught.

Good instinct is first and foremost an internal aptitude. We all have instincts … but some just have gooder instincts. Beyond that natural foundation it is probably a combination of experience and knowledge and ultimately a mindset.

I say a mindset because instinct is a feeling and not anything visible or tangible. You sense what to do and where to go and what to say.

And it often isn’t because your instincts are proven good … but just rather that you know what feels wrong.

 

“Every time I’ve done something that doesn’t feel right, it’s ended up not being right.” – Mario M. Cuomo

 

That said.

I know one of the most frustrating things I have heard in business decision meetings is “I am not sure what the right thing to do is … but … what we are discussing doing sounds wrong.”

And while frustrating … it also feels right.

We sometimes get so rushed to make a decision we grab one … anyone will do. And, yet, it feels wrong … okay … maybe not wrong … just not right.

That is instinct.

Not only knowing the path to success … but also recognizing paths to failure & disappointment <before you even take one step on that path>.

It is a true joy to be near someone with good, if not great, instincts.

They seem to be in an effective zone and not in a comfort zone. What I mean is that they have a habit of disregarding distractions … discerning the important from the unimportant  … and have a focus. That focus may not be the destination <it can be> but oftentimes their instincts are reflective of the journey to the destination.

They have a humble confidence … and sometimes are even slightly insecure <I imagine because their strength is in the intangible>.

 

“Trust instinct to the end, even though you can give no reason.” ― Ralph Waldo Emerson

 

And they are rarely emotional in decision making.

instinct good or badNow.

Conversely, it is absolutely miserable to be near someone who has crappy instincts <but thinks they have good instincts>.

It is not only miserable because you end up going down lots of fruitless paths and waste a lot of energy but also because instincts are intangible.

There are no numbers or research or facts that can counter instincts and intuition. Therefore someone in a leadership position who has crappy instincts is unmovable. They are literally an elephant in the room.

That is misery.

Regardless.

Instinct is a natural aptitude.

Kind of like a knack.

An innate tendency or response to act in ways that, at its most base description, is essential to development, preservation or survival.

As Hayakawa suggests … instinct implies innate disposition rather than having a talent. It is not a gift, nor a talent or even an aptitude. It is more an inborn intangible. It could be called a ‘Knack’ but that has almost always been associated with social rather than intellectual causes & situations.

It is tough in today’s world for people with good instincts.

While intellectual in its strength it is not proven with any reason.

In an over thinking, over analyzing, over safe world .. ‘without reason’ doesn’t often gain a place at the table.

Instinctual decision making often requires having people follow with some blind faith. And in a world of consensus and collaboration … well … that ain’t happening much these days.

morons

March 16th, 2013

 

“All morons hate it when you call them a moron.” - Holden Caulfield <Catcher in the Rye>Cary Town Council - Wellness Morons

 

Ok.

Morons is a harsh word and a harsh concept …but let’s face it … most of us have experienced that maddening discussion where we explain that seemingly simple concept … or that seemingly simple common sense point of view to someone … and not only can they not grasp it but may actually argue a completely moronic point of view that flies in the face of <1> facts, <2> truth, or maybe even <3> common sense.

In fact … during the discussion we may even try several different approaches to the idea, using every metaphor <or parable or analogy> within reach to throw into the discussion that we think the person should reasonably be capable of following.

In the end … sometimes we succeed … mostly we fail … and always it is painful <to us> and obviously moronic <to us>.

It is here I will bring up the idea of intelligence <despite the fact it may sound odd in a rant on morons>.

First. Just to set the groundwork … most everyday functions of modern life require an IQ of around 90.

Those functions include driving a car, mailing a letter, paying bills and making a bank deposit.

The more specialized the function, the more intricate, the higher the level of intelligence necessary.

Second. I am not using the term ‘moron’ as a classification of any mental deficiency despite the fact that technically ‘moron’ translates to denoting a mild mental deficiency. I am going to suggest being a moron denotes a certain deficiency … but not a mental one.

Therefore <here is where I link intelligence and the topic of morons> we can dispense with the idea that morons are stupid or have a lack of intelligence.

The deficiency within morons, or being moronic, has nothing to do with intelligence <or at least IQ>. Most have IQs at or above 90 <I made that up but I tend to believe it>.

Let me take it one step further. You cannot be a moron unless you actually are intelligent.

Because morons are actually people who have intelligence … but they waste it.

Either by using it <their intelligence> poorly or misusing it or not even using it at all.

Wow.

Bet you didn’t think I was going to head down that path, did ya?

Morons are actually intelligent? Yup. Morons are simply purposefully ignorant … but they are smart.

Uh oh.

That means morons are as intelligent as you and I <okay … maybe at least me … you are probably smarter and this is simply my issue>.

All that said … it suggests that the moronic issue resides elsewhere than intelligence.

Robert Heinlein said that stupidity characteristics <or characteristics of morons> are actually tied to ignorance <so I am going to steal that idea because I agree with Bob>.

He suggests that stupidity cannot be cured using money, remedial education or some governmental edict because inevitably it resides within a different reason … a purposeful or intentional ignorance.

Purposeful. Hmmmmmmmmmmmmmm … This means that morons actually know something to be wrong with themselves <it may be subconscious but they somewhere within they understand> … they are intelligent enough to understand … and, yet, rather than correct themselves and abandon that ‘something’ … they practice intentional ignorance clinging to that ‘thing’ and inevitably insist that they are right and everyone else is wrong.

And this is where morons are dangerous.

morons electronsVery very dangerous.

 

“Because, fanaticism and ignorance is forever busy, and needs feeding. And soon, your Honor, with banners flying and drums beating, we’ll be marching backward, backward, to those glorious ages of the 16th century, when bigots burned the man who dared bring enlightenment and intelligence to the human mind.” – Clarence Darrow <Inherit the wind>

Morons march backwards. Busily marching themselves and trying to herd the rest of us backwards to some glorious age.

It is a Life truth that fanaticism & ignorance is forever busy <and a busybody>.

I fully understand that this fanaticism and ignorance is impossible to extinguish. But that doesn’t mean it should be tolerated. Particularly if it is actually harmful.

Regardless. Tolerance is an acceptance of the morons.

And with this acceptance, albeit grudging acceptance, the morons simply see it as permission to be moronic and they gladly step up <in their forever busy way of theirs> and do harm.

Harm in the form of stopping <or even reversal> of progress … harm in marching us backwards.

Or they teach and promote falsehoods to others <others including children which is disturbing> with the hope that this younger generation will grow up and can possibly march us backwards.

All this translates into a lot of time and effort and energy lost as ignorance and its byproducts step up and suck time & energy from progress.

Ok. A Bruce thought.

I believe we can no longer afford the luxury of moronic ignorance or tolerate the presence of morons. Tolerating them leads to the creation of a sense that this moronic ignorance actually equals some sort of knowledge <which then makes them some sort of “knowledgeable person” and you know where that leads … ‘trouble in River City’ to quote The Music Man>.

 

“<there is a> … false notion that my ignorance is just as good as your knowledge.” ― Isaac Asimov

 

Morons are wily. They have the notion that their smarts, combined with their purposeful ignorance, is just as good as real unfiltered knowledge.

This is tiring to deal with.

In fact … if you find yourself surrounded by morons, rather than just shake your head, you have to purposefully accept the challenge to deal with their moronic thinking with the knowledge that they actually have the intelligence to be non-moronic <but actually choose to be moronic>. Wow. Just typing that made my head hurt.

It would take a monumental effort to create the unlikely evolutionary change where morons become extinct <that may be an unattainable objective but it is certainly an admirable objective>.

And it will take your best monumental effort to deal with a moron because there are instances where the lines are blurred and where argument and debate and discussion regarding two sides of an issue are actually warranted.

But.morons disagree

You should seek solace in that there are also issues where right is right … and wrong is wrong … and anyone who argues it looks like the guy who believes Yoda exists somewhere and The Force can be attained with focus & practice.

Oh.

And here is where morons really thrive.

Numbers & science & studies & statistics <oh my>.

Science is smart and science is stupid.

Both are true and there could be studies done to prove it.

One of the smart/stupid things about science is something called the ubiquitous study. They are excellent scientific research formats but while all studies <and most research in general> are interesting … they do not reveal eternal, all-encompassing truths.

They simply provide a glimpse into one small, carefully cordoned off area of interest. Extrapolations from the data are based on statistics and therefore do not necessarily apply to everyone and everything.

I say that because it seems like we find comfort worshiping at the altar of the ‘numbers’.

All of us seem to be considering study results and numbers to be the indisputable truth.

What a fantasy.

But it is often a fantasy land morons live, eat & drink in <and thrive in like a bacteria in a petri dish>>. Numbers are their friends and constant companions.

Morons thrive on the isolated statistic. A random factoid or piece of information that has no context nor admits it has Truth only within a limited set of circumstances. And they win a shitload of debates using this technique. How does all this happen?

Well. It sounds simplistic … but I believe we allow it to happen for a couple of reasons … first is a well intentioned but subverted belief in freedom of speech. Subverted because inevitably it is often simply ‘freedom of opinion’ these days. Secondly … ‘opinion’ forces us all to seek something tangible in which to reach some conclusion … therefore we seek statistics or numbers to identify truth <and isolate something we can all agree on>.

And numbers do not necessarily translate into Truth. Especially isolated non-contextual numbers.

In the end we seem to be damned by a society that has ingrained in us this strange belief that because we encourage freedom of speech and freedom of thought … that all ideas deserve respect and consideration that no one individual <or idea> is “better” or more “worthy” of consideration than any other.

What a bunch of bullhockey.

This has created an environment in which any moronic idea can hover around like an aggravating gnat as legitimate idea.

It is crazy.

A moron is a moron.

A moronic idea is a moronic idea.

It is time that we learned to have the balls <or spine if you are a woman> to call out the morons.

morons quoteMorons don’t like to be called morons.

Why?

Because they are frickin’ intelligent enough to know better than skate by on shallow feelings and beliefs.

And all the while you must swim in the shallow end of the intellectual debate to debate with them … you must be careful of your own ignorance more than theirs … because purposeful ignorance does have a sneaky way of creeping up on you. What I mean is that it is easier to be a moron than to not be a moron. It takes less work, intellectually and curiosity, to maintain an ignorant point of view than it takes to not only grow personally but to actually help a moron grow <which is a quite taxing job>. Frankly it is just easier to quit debating than to take on a moron. I imagine it becomes a test of character.

Regardless. I imagine in the end that is my point <the test morons give us day in and day out>.

Morons are morons because they are smart enough to engage in purposeful ignorance.

To be ignorant on purpose?

Yikes.

You would have to be a moron.

But. In the end … morons hate to be called morons simply because they are smart enough to know they could do, and be, better. Even morons know somewhere under their purposeful ignorance they should be better than what they are. I imagine the only way to beat morons is to actually get them to face that fact.

Wow. There is a tough job. But. We cannot let the morons win. Purposeful ignorance is a disease. A disease that can affect entire civilizations & cultures. That thought makes it scary to even think about tolerating the moron.

why we buy stuff, luxury items and the everyday schmuck

March 14th, 2013

“One generation’s indulgence becomes the next generation’s necessity.” – James TwitchellLuxury-must-be-comfortable,-otherwise-it-is-not-luxury.

So.

First. With higher unemployment and all the talk of recession and poor economy it is easy to forget a lot of shit is being purchased by people. And a lot of money spent buying stuff.

Second. A shitload of that shit being purchased is in the luxury category. The expensive stuff.

Third. Maybe 90% of what we call “fads” arrive on the scene from the Luxury category <note: I made up that %>. And because of that I almost called this post ‘fad to functional.’ Sometimes today’s fad does become tomorrow’s functional necessity. Sometimes. A lot of people make a lot of money figuring out which fad will become tomorrow’s necessity. By the way … most fads do not become anyone’s necessity.

Regardless.

I decided to write this to say you would think why we buy things would be simple <we like it>. Unfortunately it isn’t that simple. What happens around us and what happened to us in our youth impacts … well … what we like.

And, of course, we like what other people like.

And, of course, we like what the fabulously rich like <but they can afford it and we cannot>.

And, of course, we like the best. Having ‘the best’ excites almost everyone <I typed almost because I didn’t want to say everyone but I honesty cannot think of anyone who wouldn’t want the best>.

 

With that I will begin with the slightly odd relationship between luxury and value and how us schmucks who aren’t millionaires get led to purchasing behavior by the schmucks who are millionaires.

 

“The rich adopt novelties and become accustomed to their use. This sets a fashion which others imitate. Once the richer classes have adopted a certain way of living, producers have an incentive to improve the methods of manufacture so that soon it is possible for the poorer classes to follow suit. Thus luxury furthers progress. Innovation “is the whim of an elite before it becomes a need of the public. The luxury today is the necessity of tomorrow.” Luxury is the roadmaker of progress: it develops latent needs and makes people discontented. In so far as they think consistently, moralists who condemn luxury must recommend the comparatively desireless existence of the wild life roaming in the woods as the ultimate ideal of civilized life.” –  Ludwig von Mises

<note: that last sentence is priceless>

It may seem obvious to everyone (but just to be sure I am writing about it) but there has always been a relationship between luxury and value.

Not “in the moment” but rather as a future tend indicator.

A lagged effect.

Huh?

Well. Here is what happens (simplistically)

 

A luxury item or service is developed.

Only the richest (or those who decide to splurge) can afford it.

It gets a lot of press and people become more aware of the luxury items.

People desire it.

The item manufacturer recognizes one of 2 things:

  1. It will become obsolete (or less desirable to the 1% who can afford it) as more people own it <and they then develop something new & different>
  2. They can make a shitload more money by selling it at a lower price to the masses <once the 1% has moved on to another item they have just developed and are making a shitload of profit on>

All the everyday schmucks <that is you & I> then start buying it and everyone on the street has it.

 

There you go.

Now.

find xSome really savvy business people stare at the luxury category <sometimes even cross eyed> and try and make sense of which luxury products & services are likely to trickle down to the mainstream consumer … and even more difficult … when it will trickle down.

It is more difficult than you think it would be <note that this is different than ‘early adopters paying more to be the first’> … but if you know what to look for <and I am not one of those who knows what to look for> luxury is a pretty reliable indicator of what next generations will consider basic necessities.

“Luxury consumers are spending more, in many cases lots more, on life-changing experiences, while their need for luxury goods is waning. Spending on luxury experiences in the US, including travel, dining, entertainment, spas and beauty services and home services.” (source: Pam Danzinger, Unity Marketing).

So sometimes luxury is not just things and widgets … but also experiences.

Oh.

And then there are toys. A toy industry consultant said “the toy industry has always reflected adult culture.”

(I was sad just typing that)

Oh.

But it gets worse (for us americans at least).

Britain is Europe’s biggest toy market, followed by France and Germany, according to Frédérique Tutt, an analyst at NPD EuroToys. British parents buy an average of 41 toys per year, which is almost a toy per week.

In Spain, by contrast, children receive few toys outside the Christmas season.

Britons seem highly susceptible to marketing campaigns <but no one is more susceptible than American consumers>. Britain’s toy market is similar to America’s in favoring entertainment over education, says Gerrick Johnson, a toy analyst at BMO Capital Markets. About one-quarter of toy sales in Britain are license-driven, which means they are based on characters from Disney films or television series.

The proportion in Germany is just 14%.

German parents are bigger on engineering. Last year building sets accounted for 13.4% of German toy sales compared with only 8.6% in Britain. Germany is the biggest European market for Lego, the Danish maker of colorful bricks.

Oddly … even UNICEF has stepped in with an opinion:

UNICEF, a United Nations agency, slates British parents for encouraging “compulsive consumerism” in their children.

Ok. I apologize. Toys really don’t have shit to do with luxury and ‘fad to functional’ other than the fact we mostly buy toys for entertainment <fad> and not educational <functional>. But. It gave me a chance to throw around some research I actually did.

Anyway.

All the examples aside … there is a really odd <interesting?> thing happening in the middle <between luxury and what us schmucks are buying>.

The middle of the middle is disappearing.

The explosion of choices at the low priced <but with quality> and the high priced <with high quality> is leaving run-of-the–mill products in desperate straits.

In fact … no one is buying them.

Oh. How do you recognize the mediocre middle? They are the folks couponing like madmen and cranking out buy-one-get-one-free deals like shit through a goose.

This explosion is also making it more difficult to discern fad from functional.

Yeah.

Discerning what is fad <in other words … what will disappear over time> and what is functional <useful and/or humongously important> is really really difficult.

And becoming even more difficult in our world of instantaneous hype.

A combination of transparency online <and sometimes the transparency is bullshit but if you don’t invest the energy to discern between the bullshit and the truth it all becomes blurry> and the fact that the global entrepreneur business brain attacks high priced items thinking how to offer a designer/quality version at a lower cost <not by cutting corners but simply building it better & more efficiently> is making the luxury category a turnstile category.

 

Anyway.

This topic became a great excuse to highlight one of my favorite sites <and thinkers> … 50topmodels.

They have once again humorously <but smartly> mapped the hype cycle which tries to predict the beginning of corporate marketability of technological innovations.

They note that it maybe also predicts the time you will marry … but that’s their interpretation.

 fad to functional gartner2

The model cuts a new technology roughly into five periods in its life cycle (although real time is phased differently and individually):

 

-          Technology Trigger — the product is on the market and you hear the buzz all over the place. Kind of a breakthrough in visibility.

Comes along with: “Have you checked this out? It’s great!“

 

-          Peak of Inflated Expectations — The hype is on top, but more and more people uncover that the product or services is just half-baked.

Comes along with: “It’s great, but…!“

 

-          Trough of Disillusionment — the technology fails to meet expectation and becomes boring for early adopters. There’s hardly any press about it, but still, people use it.

Comes along with: “It would be great, but they should change this and that!“

 

-          Slope of Enlightenment — press stopped covering the technology, but some businesses take time to experiment with it or they invest in it. The feature becomes more practical. Maybe 2.0 version.

Comes along with: “I use it, but in another way.“

 

-          Plateau of Productivity — now it’s a real benefit for the users. The technology is accepted and maybe even broadly spread (within it’s purpose to serve).

Comes along with “I knew it!“

 

The 50topmodels little drawing shows parts of the  2008 issue (german). Compared to 2006 (german), Web 2.0 went from “peak” to “disillusionment” – just as the market researchers of Gartner predicted.

 

Anyway.

It is more difficult to select that which is in luxury which will make it into the everyday schmuck’s home than you think.

But give it a shot.

Its fun to think about it.

The only thing you can be really sure of?

What looks like an ‘indulgence’ today … will be a ‘necessity’ tomorrow more often than you would like to believe.

answering the help wanted ads for data decipherer

March 12th, 2013

Help Wanted!- Data, data everywhere—and not enough people to decipher it – WSJ headline 3/11data decipherers

 

51% of surveyed IT professionals currently involved in big-data projects cited ‘lack of expertise to connect the dots’ as a reason projects fail in their organization. No other factor was more commonly cited. – infochimps, inc.

 

Well.

This post is either going to show I am incredibly naïve or incredibly smart or incredibly stupid <and clueless>.

Look.

Everyone in business is drowning in data these days.

But here is a newsflash … we were always drowning in data … albeit different data … but I am willing to bet a shitload of money that anyone with any business experience will agree that we had so much data crossing our desks <in the good ole days> that you could build your own great pyramid of paper if you so desired.

As I scratch my head over the flurry of farcical diatribes around “big data” I can’t help but be reminded of the poem “The Rime of the Ancient Mariner”:

 

“water, water everywhere, nary a drop to drink.”

<Bruce translation: despite the depths and vast expanse of the ocean it can’t begin to quench our thirst>

 

We might say the same thing about how technology has enhanced the volume of data these days.

The volume of data is almost unfathomably vast.

And because of that we see thousands of articles on how to sift through the data for business advantages.

Well.

This is crazy talk. Mostly because it seems like everyone is mesmerized by the quantity of data available.

Anyone with any business chops will quickly point out that anyone, throughout the history of business, has always had a quantity of data available.

And we almost always had too much quantity <more than they could ever use>.

The access to quantity has never been an issue.

Now.

data analysis statslogocroppedThey will also point out that part of knowing your business shit is setting up efficient/effective data gathering … so you capture the most important <and not invest gobs of energy on stuff you will never use, cannot use, do not really want to use or is just plain useless> data.

Now.

They will also point that data analysis has three components:

-          Assessing the data available <with gobs available which gobs are most meaningful>

-          Setting up a system to use the useful data <consistently trapping & tracking the useful stuff consistently saves time and effort>

-          Analyzing the data <connecting the dots … instead of just showing numbers>

Now.

They will also point out that the third step in the process is often best done by someone who has no clue how the data is gathered … or even needs to know exactly what data was not gathered <although they may at some point suggest gathering something that someone up the ladder had decided was unimportant> … but they know how to connect dots.

Now.

I will now point out we in business have been doing this for years.

Sure. More and different data may be available today but the schematic looks the same.

 

Business management has always faced an obstacle when it comes to reaping the benefits of big data because they always need someone who can tell them what it all means.

But it seems that because there are so many new ways to gather and track data there is a heightened awareness, and desire, to actually use all this data stuff … with the same good intentions that business had in the past … gain a competitive edge … or at least to keep up with the competition.

Oh.

And here is what any business person with chops will also tell you … relying on data alone isn’t enough. This is a game of both head and gut.data connecting-dots-stevejobs

When you rely too heavily on data, you can become too reactive, too myopic in your thinking and miss out on what the numbers can never tell you … the why’s and the what’s and the <inconceivable to number crunchers> impractical inconsistent sometimes illogical human mind & behavior. Data cannot tell you what to do.

<Big> data can lead to small sharp insights and beget great decisions and action.

But.

Here is a business truth <that most executives do not want to hear these days> … data, of any size <double venti, regular venti, grande, etc.> has no value in and of itself.

The true value of data is found in context.

Look.

You absolutely need a team with technical people to gather & mine the data … but they need to be working together with an experienced analytical person who knows how to ‘connect dots.’ This type of person knows how to observe information, interpret information and place it in context with non-number/data stuff and explain it.

And, no, that person may not be a data gwonk.

They are just good at connecting dots.

And they are good at not being blinded by the newest  & nearest data point.

 

“Gut feel is great for everyday problems. But, it often leads us astray when we’re presented with complex streams of information. We can be blinded by the newest and nearest data point and miss the big picture.” – Nate Silver statistician & author

 

I don’t agree with Nate … well … he did caveat it with “can” and “often” … so maybe I will give him a break.

Gut feel … intuition … ability to “feel” the numbers in context … is essential in order to use the data.

I do believe in what IBM calls “augmenting intuition.” And that means … well … what it says. Augment … ‘in addition to’ … add in as part of your decision criteria.

No amount of numbers <and data of any kind> can eliminate all decision risk. Nor can any amount of numbers <and data of any kind> insure you make the best decision.

Here is my last “Truth” of this post … data & analytics can make you equally smart & stupid.

People make smart decisions using data all the time.

People make stupid decisions using data all the time.

The only thing consistent is people.

And here is where the article kind of truly went a little nutso.

data connectdotsIncreasing training & skill set on ‘connecting dots’ <I assume this is “analyzing the data” in academia> to increase the amount of decipherers available to businesses.

This is where it all falls apart for me.

Because doing what they suggest basically means that data drives good decisions. Data all by itself. No intuition … no feel … no gut from experience … that maybe data can make a decision for you … and they are wrong.

I become scared because I almost feel like this is a deeper dive into that business hellhole I call “responsibility free decision making” with the intent to do the “safest behavior to increase return <or increase advantage>”.

This is using data to make all the decisions <and they even use it to hire a person which is also kind of nuts>.

This is dancing on the head of a pin business management.

And it doesn’t teach people how to think.

It doesn’t utilize skills of existing people <who aren’t steeped in ‘Big Data” but are also not intimidated nor blinded by the newest & nearest data point> who are very good at connecting dots.

And, worse, it guarantees a next business generation of “big Data decipherers” … or people who use data decision making skills and have honed no intuition skills at all.

Am I suggesting “gut management” alone? Of course not. I never have. I never will.

In the 80’s we scoured computer printouts with ‘crosstabs’ and supermarket SAMI and Nielsen reports which contained reams of data point we had to make sense of.

In the 2000’s we are scouring computer printouts <assuming you print out> which contain reams of data points we have to make sense of. And you did it then, as it should be done now, as part of a team to insure you didn’t get dazzled by some shiny data point.

This stuff drives me a little nuts because we all think the newest and nearest data point <oops … innovation> means that the world has turned on its head.

It hasn’t.

Some skills are just … well … good business skills. Adaptable to pretty much any new widget or innovation that mankind can create.

I know how to connect dots. I have no clue how to build systems to gather these dots. And you know what? I am not sure I have ever known.

And I am not unique. There are hundreds if not thousands of Me’s out there.

The skill?
Making Big Data nice small simple learnings/conclusions. Ok. Making any data available into nice small simple learnings.

2013. 1913. 1813.

The skill has always been relevant … and thinking that ‘data decipherer’ is some new skill is crazy.

the ‘Secret’ ain’t really a secret

March 9th, 2013

Forewarning. If you like The Secret … and live by The Secret … it will be no secret at the end of this rant that I do not believe the secret is a secret at all. So read on at your own peril.

<from the author of The Secret>secret good enough

“To create the life of your dreams, the time has come for you to love You. Focus on Your joy. Do all the things that make You feel good. Love You, inside and out. Everything will change in your life, when you change the inside of you. Allow the Universe to give you every good thing you deserve, by being a magnet to them all. To be a magnet for every single thing you deserve, you must be a magnet of love.” ― Rhonda Byrne

 

<not from the Secret>

“Success or failure depends more upon attitude than upon capacity successful men act as though they have accomplished or are enjoying something. Soon it becomes a reality. Act, look, feel successful, conduct yourself accordingly, and you will be amazed at the positive results.”William James

 

Oh boy.

I am going to discuss <rant about> The Secret by Rhonda Byrne.

secret happiness chase lifeIt really isn’t anything more than a reformulation of William James or even Norman Vincent Peale’s ‘The Power of Positive Thinking.’

Bottom line. The book to me? Tripe. Useless drivel.

Look.

If you want to do something good … well … go ahead and do it.

If you need a self-motivation “I am happy and love life” speech to yourself in the morning … then do it.

But.

Suggesting simply choosing happiness leads to success, well, that is flawed logic. And the whole “magnet for good”? … oh my. We could only all wish it were so easy.

Now.

While I can’t buy this tripe I do love the idea.

But.

C’mon. If it was really this easy wouldn’t we all have everything we truly wanted? <because that’s all we would think about … and I actually guess all of us have actually wanted to do only the things we want to do … and the things that would make us happy>.

Anyway.

The challenge with challenging a book like this is that it actually leverages from a simple Life premise … … that our thoughts <and ultimately – actions> are usually a reflection of our beliefs and attitudes. And if we want to change our reality then we have to change these beliefs and attitudes that shape our thoughts.

But it becomes easier to challenge when it actually suggests that there is a scientific premise <which is actually a made up premise> … that the ‘Universal Law of Attraction’ is a Law in which if you focus on something enough <I assume this is unhappiness as well as happiness> it is not only drawn to you but actually expands.

This made up law says ‘The Law of Attraction states that you will attract to yourself those experiences that match your beliefs: These beliefs then create your EXPERIENCE of reality. So focus on what you DO want, rather than on what you don’t want.’

Therefore <scientifically> you will not only get what you want … but you also get to live a Life only doing what makes you happy.

<insert a sarcastic “yeah … right” here>

First. There is no Law of Attraction. Not even a postulate or a theorem. Just a made up law <maybe that is it’s secret?>.

Second. You do not always get what you want. Anything. Experiences included. But I can reverse the logic and guarantee all the things you actually do, and like to do, you actually wanted to do. Reality looked at backwards will always appear closer in the “I wanted to do” mirror. And as for ‘attraction’? What a bunch of bullhockey.

The Secret is a power of intention/power of positive thinking a get what you want formula <also like Tony Robbin>.

Here is the deal.

It will “work” for some based on mathematical probability alone <if enough people think “hard” enough to ‘attract’ whatever they are seeking to attract … a few will>.

And, of course, these few are the ones quoted in the book.

I wish it was actually that simple.

The Secret neglects to inform you, but suffice it to say, it is not “attraction” but rather this is more about discipline and focus and effort.

But.

If the happiness ‘secret’ keeps your eye on your own proverbial ball … then do it.

But to suggest it is a science let alone a law with proof <because you can de-isolate specific incidents and make the argument that they are exceptions to the rule> really does make the Secret untenable if not simply a criticism of our intelligence.

It is certainly sneaky. It uses smart quotes <albeit out of context> and the book takes advantage of the fact we all ask ourselves these questions <all of us do, or have done, at some point>. Things like:

Do you ever wonder how other people do it?

How do some people find the courage to follow their dreams?

What makes happy successful people different <or what is their commonality>?

Well. Sorry. The truth is there is nothing special about the majority of them.

secret create happinessThe difference between a person who has an idea and a person who acts on that idea is one step … albeit a big step.

That step often comes down to knowing you are not alone and finding the courage within yourself. Dreaming big certainly encourages you to take that first step.

And to succeed, or find happiness, you do have to be willing to take at least some step. After that? Well. You gotta work hard. I <or anyone> can envision anything … but it ain’t just gonna be given to me.

Whenever I see a quote like “Every day when I wake up I realize I have a choice. I can be happy or unhappy. So what do I do? I’m not dumb. I choose to be happy” I kind of want to puke. Having a positive attitude, or making the best of the situation, is always good … but Life is meant to be a roller coaster ride <even if you hate roller coasters> and there will be highs & lows. You slug it out with the lows and enjoy the highs. No secret.

Now. I certainly do believe in committing to ‘show up’ in Life every day … but this quote? What a bunch of crap <or tripe>.

So.

I had drafted a brilliant <in my eyes> diatribe on how books like The Secret are worse for humanity than even the most misguided government but I found someone who did it for me <and even more smartly than I was going to do it>.

I apologize that I cannot provide the author because when I cut & pasted I neglected to capture that information but suffice it to say I need to credit someone other than me for these well crafted words:

I think a book like this, which makes some really big claims, should, roughly, do the following:

1) Present it’s premise clearly

2) Since it’s a self-help book explain clearly what you need to do

3) Provide compelling evidence that it’s ideas work

4) Be credible.

The book does a decent job of explaining its premise, which is that everything in your life is the result of the law of attraction.

I quote, “the law of attraction says like attracts like, so when you think a thought, you are also attracting like thoughts to you.” In other words, think good thoughts and good things will come to you and if you think bad thoughts then bad things come to you.

I’ve simplified this a bit but not a whole lot as the concept isn’t rocket science.

Now, does this book explain clearly what you need to do? Actually, for a self-help book it does a very poor job of this. How do you control your thoughts? What kinds of practices and thinking produce the best results? The author and contributors basically tell you a bunch of stories about how “so and so did something and you can too by changing your thinking”.

And that’s it for the “how to” part of the book. There isn’t any.

Now, if I wanted to prove something worked from a scientific perspective it would seem to be easy to test this stuff out. You take two groups of people, teach one the secret, let the other go on with their lives and see what happens. In theory those that know the Secret would be happier and more successful than the control group. It might not be perfect but it’d be a whole lot better than what we get in this book. But, of course, you’d have to have an actual methodology to test.secret ask believe

 

Instead the authors cite numerous anecdotes of how the Secret worked. One person’s cancer went away. Another individual walks after a brutal accident. Still another finds romance. That’s all fine and perhaps it’s evidence but it’s not proof. How many people who were injured like the “Miracle Man” never walked again despite the best attitude and trying the approach perfectly?

The problem with anecdotes is that it’s easy to start with a result, work backward and assume the conclusion.

It’s also very easy with anecdotes to only present the ones that make your case and ignore those that don’t (when someone dies of cancer while practicing the secret for instance). It’s just not good enough to use anecdotes for large claims like those made in this book.

The following quote struck a nerve.

“People hold that for awhile, and they’re really a champion at it. They say, `I’m fired up, I saw this program and I’m going to change my life.’ And yet the results aren’t showing. Beneath the surface it’s just about ready to break through but the person will look just at the surface results and say, `This stuff doesn’t work.’ And you know what? The universe says, “your wish is my command.”

I thought it was interesting that the universe instantly manifest failure but isn’t quite so fast with success. In fact, a cynical individual might conclude that what they are really saying is, “when this program works it’s because the secret always works, but, on the off chance it doesn’t work, well, that’s your fault.” An even more cynical person might think, “gosh, I wonder what would help a person who failed? Maybe, a seminar with Bob Proctor would be just the thing to get them over the top?”

Lastly, is the Secret credible? On the one hand, I think a lot can be said for the idea that if you change your thinking you’d change your life.

In many ways that seems obvious to me.

On the other hand, if the secret actually was true, especially at the scope claimed by the book it would mean that everything that’s happened is the result of your thinking. So, when a child dies of pneumonia, well, it’s because they brought pneumonia into their lives. Michael J. Fox, not only did you bring Parkinson’s into your life but change your thinking and it will go away. Obviously these things aren’t true and they obliterate, in my opinion, any credibility in the book.

Not only does the book go too far but most (I’d argue nearly all) of the contributors aren’t credible. On a topic of this scope: the ability to 100% change your life and the world in an incredible fashion, does anyone really think you couldn’t find psychologists, top flight scientists, therapists and thousands of mainstream individuals to support it, if it worked? Wouldn’t there be tons of research instead of anecdotes? Instead we get a Feng Shui Master, a chiropractor, motivational speakers (err trainers), a metaphysicist, etc. combined with a half dozen anecdotal stories. So the most powerful like changing idea ever and you get it from the crew in this book presented in this fashion? I don’t think so!

 the secret big in life-is-that-there-is-no

If this idea really worked, at anything other than giving material to self-help speakers and generating repeat students, it just wouldn’t be found here. The book wouldn’t even have to be written because we’d all already know it and be practicing it. Remember, this is not a new idea, it’s been around for a very long time, and it’s been the topic of literally thousands of seminars and hundreds of books.

Catchy review title? Thought so. Robert Cialdini, renowned psychology researcher and author of Influence: The Power of Persuasion (perhaps the best book ever written on the subject) identifies six basic rules employed by politicians, advertisers and scam artists alike to persuade others. Each of them are employed quite adeptly by Rhonda Byrne in this book.

Cialdini’s first principle is SCARCITY; people want what’s expensive, exclusive, or otherwise attainable. Byrne’s mastery of this principle is clearly shown by the very name of the book: The Secret. We all learned this the first week of kindergarten as we felt the jealousy of watching two classmates, hands cupped over ears, sharing a secret out of earshot.

This message is reinforced throughout the book and its advertising campaign which pitches “The Secret” (whatever it actually is) as jealousy-guarded information hoarded by the happy, wealthy and successful. Whenever someone tries convincing you of something, whether it’s a way to make enormous sums of money, to lose weight, etc – be wary of when it’s pitched as “the knowledge THEY don’t want you to have.” Think about it – everything from the “secrets that Wall Street doesn’t want you to know” to “uncovered – celebrities’ secrets to staying young” are phrased not simply to pique your interest but to make you jealous. Appeals to our emotion are far more powerful than appeals to reason, and Byrne demonstrates mastery of this principle throughout “The Secret.”

Cialdini’s second principle is LIKING. We like those who like us, and in turn, we do business with them. Positive thinking and emotional intelligence has been linked to strong interpersonal relationships, academic and professional success, and good health, but there is a fine line when positive thinking crosses over to unjustified exuberance. Instead of simply noting the substantial benefits of positive thinking (a well-accepted principle which wouldn’t sell books), Byrne crosses the line so blatantly that anyone with a modicum of modesty would find it blasphemous.

AUTHORITY is another Cialdini principle, also in play in “The Secret” in quite subtle ways. Another technique which differentiates this book from just another book of positive thinking is the heavy use of quasiscientific language, which gives the impression that the “law of attraction” is (or will become) an accepted scientific principle, just like the law of gravity or the law of attraction of oppositely-charged particles in chemistry. Many people are both intimidated and confused by the authority of science, a fact exploited by manipulators ranging from Byrne to peddlers of magic weight-loss pills.

Since no respected physicist would ever publish a paper on the universality of the “law of attraction,” Byrne indirectly seeks experts in other ways. She attributes the success of people ranging from Einstein to Beethoven to adherence of “The Secret,” thereby manufacturing experts. After all, if Einstein and Shakespeare mastered “The Secret,” who are YOU to question it?

The last two Cialdini principles are CONSISTENCY and SOCIAL PROOF. The success of this book should leave little doubt it will be followed by more (and more expensive) forms of media peddling “The Secret.” The audio recordings, weekend seminars, advertising tie-ins, and other follow-up products certain to follow will exploit these two principles. Once people commit themselves to believing happiness will come from “The Secret,” they will attribute future successes, whether a promotion or a great new relationship, to adherence to it. Conversely, setbacks will be even more powerfully in committing people to “The Secret,” as people will attribute their failures to not living up to “The Secret” (and buying more of Byrne’s books). Consistency dictates it will be less painful to buy more books and immerse one’s self further into “The Secret” than to accept the whole premise is a quite ridiculous; while not as pernicious as a domineering cult, “The Secret” promises to charge you handsomely for a positive outlook on life.

Byrne’s book is problematic on many levels.

On its face, it’s a manipulative marketing tool meant to flatter, confuse and deceive. It’s also pseudoscience at its best, the last thing we need to encourage in an increasingly technological world which requires healthy skepticism and critical thought. Most damaging, though, is how the book perverts reality by encouraging people to equate a positive outlook on life with a childish, idiotic narcissism. Ayn Rand must be rolling in her grave hearing about the modern manifestation of her objectivist movement reduced to the intellectual equivalent of canned pork.

In conclusion, I’m not opposed to the idea on a small scale but this book just goes way too far and I’m left with the feeling that all that’s really going on is a bunch of people trying to get their name out and get you to pay for their seminars.

do your best boy——–

<well written … better than what I could have written … but I agree>

So.

All that said.

Here is my point.

Do what you need to do to keep moving forward in life.

Have dreams.

Seek to be happy.

Seek success.

However you may define all the things I just listed.

They are all good aspects of “Life survival.” And are all good objectives.

And if this book helps you to focus on these things, well, then use it.

But.

The book is not a formula nor is it the bible/Koran guide to Life success or Life happiness.

It is simply a useful tool for some people.

Nor does simply envisioning success, or happiness, guarantee success or happiness. Someone in discussing this book suggested I was debating chicken or egg first. Nope. I break the egg by noting everyone who gains happiness <or 99.9%> will absolutely say they envisioned the happiness … but I can almost guarantee everyone who has not achieved happiness <or 99.9% of them> will absolutely say they have envisioned happiness. Someone doesn’t envision any better than someone else. Sometimes you may have more drive or you may work harder or you may even simply have more talent … or maybe the happiness is tied to something to unrealistic. I do not care which you choose. This logic kills the chicken and the egg.

Books like this drive me a little crazy in that they suggest they are ‘the key’ … because if Life were that simple well … Life would be simple.

I have a secret for you.

Life ain’t that simple.

Anyway. Because the book uses a lot of quotes I will end on a quote of my own from Arthur Rubenstein:

” Most people , in my opinion, have an unrealistic approach toward happiness because they invariably use the fatal conjunction “if” as a condition. You hear them say: ‘I would be happy if I were rich’, or … ‘if this girl loved me’ … or ‘if I had talent’ … or their most popular … ‘if I had good health.’ They often attain their goal, but they discover new ‘ifs.’As for myself, I love Life for better or for worse, unconditionally.”

Good pianist.

Smart man.

Great advice <no secret>.

Love Life unconditionally … and you will be happy.

 

pew, religion & the muslim world

February 28th, 2013

 

“And the dawn came to the trusted ones and He who had cast them out returned and it was then that the light was shown.” – Muhammad in the Koran.Controversy Continues To Swirl Around Erection Of Mosque Near Ground Zero

 

As part of the newer PewResearch studies they took a look at the Muslim world and Islam religion <note: most of this post is a direct pull from the Pew report>. The survey, which involved more than 38,000 face-to-face interviews in over 80 languages, covered 39 Muslim countries and territories.

 

Let me begin with something that I believe will make you want to read on <because I imagine it does not align with many of the perceptions most people have>.

 

“Most Muslims Want Democracy, Personal Freedoms, and Islam in Political Life”July 2012 Pew

 

I often believe we in the western world have a skewed perception of Muslims and the religion of Islam therefore there are some things I would like to share from a Pew Research study.

Before I do … consider this.

Fundamentalists are … well … fundamentalists <and often extremists>. Sounds obvious but needs to be stated upfront. I will not call them wackjobs but I will suggest that (1) they are in the minority <in all religious beliefs> and (2) their voices and actions are significantly louder than their sheer numbers and (3) regardless of the religion we may decide to discuss their actions will always be at the fringe of what is acceptable to the mainstream.

I think it is crazy for a Christian based group to base their perceptions on a small fundamentalist <albeit sometimes radical> Muslim group … just as I believe it would be crazy for a Muslim moderate majority to base their perceptions on a small fundamentalist <albeit sometimes radical> Christian group.

Regardless.

Just think and try and keep an open mind … and read some of what a non-biased research study states.

 

The study.

We are many months past what we called the Arab Spring. And the news continues to review the struggles of new government and new social construct. Yet, there continues to be a strong desire for democracy in Arab and other predominantly Muslim nations.

Solid majorities in Lebanon, Turkey, Egypt, Tunisia and Jordan believe democracy is the best form of government, as do a plurality of Pakistanis.

Yes.

Even Pakistan.

A quick side note … we in the united states should never confuse a desire for democracy to be a desire to be friends with the United States. America does not own democracy nor does America have the “how to” guide that other countries can follow <unless you want to skip to chapters called ‘revolution’ and government unrest>.

Anyway.

These countries not only support the general notion of democracy but they also embrace specific features of a democratic system, such as competitive elections and free speech.

However.

They do not want a separation of ‘church & state.’ They would like religion to play a significant role in their country and government.

A substantial number in key Muslim countries want a large role for Islam in political life. But we should note that there are significant differences over the degree to which the legal system should be based on Islam.

This all means that while democratic rights and institutions are popular, they are clearly not the only priorities in the Muslim majority nations surveyed. In particular, the economy is a top concern. And if they had to choose, most Jordanians, Tunisians and Pakistanis would rather have a strong economy than a good democracy. Turks and Lebanese, on the other hand, would prefer democracy. Egyptians are divided.

-          the challenge religious beliefs createpew religion survey all

There is a strong desire for Islam to play a major role in the public life of these nations and most want Islam to have at least some influence on their country’s laws.

Majorities in Pakistan, Jordan and Egypt believe laws should strictly follow the teachings of the Quran, while most Tunisians and a 44%-plurality of Turks want laws to be influenced by the values and principles of Islam, but not strictly follow the Quran.

The world’s 1.6 billion Muslims are united in their belief in God and the Prophet Muhammad and are bound together by such religious practices as fasting during the holy month of Ramadan and almsgiving to assist people in need. But they have widely differing views about many other aspects of their faith, including how important religion is to their lives, who counts as a Muslim and what practices are acceptable in Islam, according to a worldwide survey by the Pew Research Center’s Forum on Religion & Public Life.

The survey finds that in addition to the widespread conviction that there is only one God and that Muhammad is His Prophet, large percentages of Muslims around the world share other articles of faith, including belief in angels, heaven, hell and fate (or predestination). While there is broad agreement on the core tenets of Islam, however, the Muslims surveyed differ significantly in their levels of religious commitment, openness to multiple interpretations of their faith and acceptance of various sects and movements.

Generational differences are also apparent. Across the Middle East and North Africa, for example, Muslims 35 and older tend to place greater emphasis on religion and to exhibit higher levels of religious commitment than do Muslims between the ages of 18 and 34. In all seven countries surveyed in the region, older Muslims are more likely to report that they attend mosque, read the Quran (also spelled Koran) on a daily basis and pray multiple times each day. Outside of the Middle East and North Africa, the generational differences are not as sharp. And the survey finds that in one country – Russia – the general pattern is reversed and younger Muslims are significantly more observant than their elders.

 

-          a bruce thought.

This is being posted at the same time as my observations on the Religion in America Pew study … and I found it interesting that when you put on some harsh ‘truth goggles’ you begin to see some key generational similarities when discussing religion.

I believe all religions have a challenge with the younger generations.

By the way … this is not a ‘new issue’ in that the world has faced it before. Without going into excruciating detail from the 4th Turning and how religious belief ebbs & flows from generation to generation suffice it to say that the religious challenges today are not solely driven by technology or the ‘flattening of world’ but also by how generations interact with each other.

A couple of thoughts.

First.

We should never be surprised by what we perceive is happening in our little corner of the world is actually happening in many little corners of the world. Call it the 100 Monkey Theory or just call it being human … but it happens.

Second.

Religious leaders, of all religions, shouldn’t be freaking out. And they shouldn’t be wringing their hands worried over the demise of religion. It is simply a demise of the religion as they know it. the construct and core can remain steadfast but out f the general chaos and ‘destruction’ can be built a newer stronger belief system. Out of that being broken something new and stronger can be built.

<call me religious leaders … I would be happy to help>

 

-          both Democracy and Economy Are Priorities

Majorities in five of the six nations polled (and a plurality of Pakistanis) believe democracy is the best form of government. Moreover, there is a strong desire in these nations for specific democratic rights and institutions, such as competitive multi-party elections and freedom of speech.

pew muslim 1

 

Other goals are also clearly important. Many say political stability is a crucial priority, and even more prioritize economic prosperity. When respondents are asked which is more important, a good democracy or a strong economy, Turkey and Lebanon are the only countries where more than half choose democracy. Egyptians are divided, while most Tunisians, Pakistanis and Jordanians prioritize the economy.

Overall, views about the economic situation in these countries are grim, although Turkey is a notable exception.

 

-          a Bruce note

Well. this certainly sounds relevant doesn’t it? money, or prosperity, is important to the happiness of people. Actually balance is important to people. The happiest people tend to be economically sound <not necessarily wealthy> and ‘valuely’ sound <some religious foundation>. They are happiest because they are well grounded in head, heart & wallet. That my friends … is called balance. It always seems crazy to me when all the talking heads expound on one aspect over the other … well … because it is crazy. One aspect can certainly be more important and can dominate within an individual but the happiest has aspects of all. Balance. What a crazy thought. 

 

-          limited support for extremist Groups

Ok. This is an important one.

Across the survey and the key six Muslim nations, less than 20% have a positive opinion about al Qaeda or the Taliban. In Turkey and Lebanon, support for these groups is in the single digits. However, fully 19% of Egyptians rate these extremist organizations favorably.pew muslim 2

 

 Extremist groups are largely rejected in predominantly Muslim nations, although significant numbers do express support for radical groups in several countries. For instance, while there is no country in which a majority holds a favorable opinion of the Palestinian organization Hamas, it receives considerable support in Tunisia, Jordan and Egypt.

The militant Lebanese Shia group Hezbollah receives its highest overall ratings in Tunisia, where nearly half express a positive opinion. Sizable minorities in both Jordan and Egypt also have a favorable view, but Hezbollah’s image has been declining in both countries in recent years.

It is extremely rare that extremists have complete support … and they tend to do have more support within economically challenged groups <because in some odd way they represent ‘hope’ … a powerful attribute>.

 

-          a bruce note

Extremists are … well … extreme. And most people reject the extreme … in anything. However, religious extremists, within any and all religions, are difficult to completely reject because at their foundation, their soul as it were, they have an undying belief in something true. Allah, or God, is not a bad thing to believe in. they struggle to understand that most people believe that the path to salvation is not paved with stones of the extreme. Rather they are paved with some basic beliefs and most of us do not believe we have to, or should have to, walk a gauntlet of pain & suffering in order to be accepted by whatever Higher Being we believe in. We get this. Extremists do not get this. And before ‘we’ start casting stones at the Muslim world we should take a good look around us and at our own brand of extremists hovering around our own world.

It may also be helpful for us to take a look at extremists and terrorism and note that Muslim extremists kill more Muslims <and Christian extremists kill more Christians> as we think about this.

Ok. My point? Religion per se is not the issue. Extremism is the issue.

We should not confuse the issue.

 

That’s it.

It was good information and I wanted to share all under the enlightened thinking heading.

Studies like this are at the foundation of Enlightened Conflict.

Pew, religion and us common folk

February 28th, 2013

pew survey america“There are two bibles … well … only one originally but now split in two. Half is in the book written on paper and the other half is inside of people. You are born with it but it’s up to you to find out. You gotta learn to see it for yourself … that’s the only way.” – from the book ‘City of the Dead’

 

Well.

PewResearch just completed another study measuring religion in America and the number of Americans who do not identify with any religion continues to grow at a rapid pace.

In fact … one-fifth of the U.S. <a third of adults under 30> are religiously unaffiliated today. This is the highest percentages ever seen in Pew Research.

 

-          Before I begin let me share a thought will consistent bring to bear in this post … religion, to me, is not what is written, or said, but what someone believes. It is the ‘half the book’ inside you … whatever that book <Koran, Bible, Torah, etc.> is. That said … the books and teachings provide a construct, or framework, for what someone believes. As I have noted in a past post, I do not believe you can create something from nothing … and religious belief is exactly the same.

 

Anyway.

Pew states that in the last five years alone, the unaffiliated have increased from just over 15% to just under 20% of all U.S. adults. This number includes more than 13 million self-described atheists and agnostics (nearly 6% of the U.S. public), as well as nearly 33 million people who say they have no particular religious affiliation (14%).

religion subtleThis large and growing group of Americans is less religious than the public at large on many conventional measures, including frequency of attendance at religious services and the degree of importance they attach to religion in their lives.

You can view, and download, the entire report here if you would like: http://www.pewforum.org/Unaffiliated/nones-on-the-rise.aspx

 

Let me begin with why I believe this is happening … and conclude with what it doesn’t mean.

 

-          Why these study results are happening.

Intolerance and “the devil is in the details.”

<note: I believe these are significantly more impactful than trust or any – human – flaws organized religion may have exhibited in the past>

It is the extremes in religions that produce intolerance and extreme opinions and threaten a tolerant well balanced society and not the rejection of religion that is creating the results.

I will avoid same sex marriage and abortion and pick a more benign example to showcase absurd intolerance … and how it ripples out in its effect.

For example <and I include the link to this article below> … Mix It Up at Lunch Day in the United States is one of those programs that seems like the right thing to do.

The idea is that on one day of the school year, kids are invited to have lunch with the kind of kids they don’t usually hang out with: the jocks mix with the nerds, lunch tables are racially integrated, et cetera. Sponsored by the Southern Poverty Law Center as part of their Teaching Tolerance division, it arose out of a broad effort to tackle the problems of bullying in the schools and bigotry in society – and it appears to have been effective in breaking down stereotypes and reducing prejudice. Over 2,000 schools nationwide now participate in the program.

 

And, yet, a religious group has challenged the Day in court and threatens this initiative … and initiative that, frankly, you really have to dig deep to find something wrong.

Here is the article:

“I don’t believe for a moment that this hysterical voice that screeches in America’s political sphere is the authentic voice of religion in America. Most religious Americans want to mix it up at lunch! They want to make friends across party lines, and they want to help people who are less fortunate. A survey by the Public Religious Research Institute, released on 24 October, reveals that 60% of Catholics believe the Church should place a greater emphasis on social justice issues and their obligation to the poor, even if that means focusing less on culture war issues such as abortion and same-sex marriage.” – author of linked article, Katherine Stewart

http://www.guardian.co.uk/commentisfree/2012/oct/26/religious-fundamentalism-toxic-partisanship-us-politics

 

While I am still slightly dumbfounded that someone would be against an initiative like this I use it to make a point that rigidity creates the conflict & tension where organized religion doesn’t win.

The net impression is that organized religion is about … well … organized religion … and not for the overall good of the people.

The struggle that organized religion has is that I would imagine, given an opportunity, it would not want to be affiliated with this smaller group’s actions <or any of the smaller extremist groups out there>.

Organized religion is being damned by a minority <pun intended>.

Regardless … it all feeds into a cynicism for organized religion and increases the belief that all that really matters is ‘individual belief.’

<I will get back to that point at the conclusion>

 

Ok.

The pun I used … “the devil is in the details.”

I apologize to my religious friends if they believe I am suggesting the devil is involved anywhere in this discussion. He is not. The details are the laundry list of “rules of the road” organized religion demands to be a true believer in God.

This is a tricky issue.

I have published articles that state my belief that religions need these details, eliminate some ‘on-the-ground’ ambiguity so that people don’t get stuck in the gray.

However … it is within some of these details that organized religion finds themselves trapped in some relatively absurd boxes.

Look.religion god literally

The percentage of Americans who say the Bible should be taken literally has fallen in Gallup polls from an average of about 38% of the public in the late 1970s and early 1980s to an average of 31% since.

But.

I would like to note that I believe there is a corresponding whiplash affect <going back to my initial “extremes” creating the discomfort with organized religion from an overall perspective>.

What I mean is that as the percentage of ‘literal interpretation of the bible’ people has declined I believe the percentage remaining, who believe ‘literal interpretation’, has become increasingly threatened and therefore have even stronger inclination to literalness.

In other words … that percentage is a minority <and shrinking> but more rigid and uncompromising.

By the way … that is a natural human response.

Regardless.

 

-          What this study does not mean.

God is loved no less than before.

And moral underpinnings are not diminished.

 

You cannot equate the fact that one in five Americans having no religious affiliation with a diminished importance of the moral underpinnings. Suggesting such a thing is extremely unfair, and untrue, to those who may display a distaste for organized religion but who do not doubt the existence of a God.

In addition, even if you take into consideration a rejection of aspects of the “literal interpretation of the written word” <recorded thousands of years ago> doesn’t diminish the moral standards that exist in our minds.

One can still have the same ethics and morals as proclaimed by any of the religions without belonging to a church/mosque/temple.

 

Me?

religions togetherIn general I believe Americans have lost faith in religion … not in God.

<note: I do not believe Americans are alone in this … I just do not have the research on hand to pony up and show it beyond my opinion>

 

My issue/thoughts?

I do believe religion, or organized faith, not only has a role in society but I also believe it has an opportunity.

I said at one point earlier … “feeds into a cynicism for organized religion and increases the belief that all that really matters is ‘individual belief’ …”

I do believe construct matters. Guardrails matter. And sometimes individuals are not good at building guardrails … and I know for sure if I were to gather 100 people and have each build guardrails they would not all be the same.

In addition, humankind, in general, seems to be showing more and more flaws.

In addition, it seems we humans, in general, are becoming less and less centrist <in everything> and more extreme in our overall opinions.

This means more divisive.

In addition, leader/heroes are becoming more difficult to find.

 

What this means to me?

We need God.

We need a belief in a God.

And whether we like, or dislike, organized religion the role it plays is to organize people around God. They facilitate (and shouldn’t act like the end all).

I imagine I am suggesting that people are disillusioned with institutions in general.

But I don’t believe we are actually disillusioned with God.

And <God forbid> if we are?

I tend to believe it shows a lack of understanding.

And religious organizations can help people understand.

 

Couple of thoughts to end this research overview.

First.

The organized opportunity.

We are better drivers when there are lines on the road. We know what lanes to stay in and even use blinkers <most of the time> when we want to shift lanes.

Rules of the road are good.

It permits us to not only judge our own actions but the actions of others.

Is this a bad analogy? Maybe. But you get the point.

I do not agree with people who say “we know the right thing to do without anyone telling us.” We all can always use someone telling us the right thing to do. I call it stimulus-response. Maybe that is organized religion’s sole responsibility to society and culture … to provide a “right” stimulus and we can ‘respond’ as we see fit <accept, adapt, reject>.

I don’t actually believe that but if that is true I can think of worse things.

I actually believe that if organized religion <of all religions> get their shit together they will be in the stimulus-response business. In other words … stimulate ‘good’ responses.

That is called ‘encouraging desired behavior’ in the business world.

Crazy talk on my part? Maybe. But it can be done … and it works.

 

Second.

Faith & hope.

I do not have proof of this but I have studied human behavior for years.

I get concerned that as organized religion decreases individualism <or “it is all about me” attitude> increases. In other words we lose sight of the bigger picture ‘hope’ and larger view of ‘faith in groups, culture, civilization, etc.”

I am not suggesting organized religion is necessary to keep us out of some self-satisfying individual driven society but I do believe it plays a significant role.

It helps balance.

It helps provide those societal guard rails.

Does this show that I don’t have faith in people to do the right thing all by their lonesome?

Whew.

Maybe.

Individuals respond to the culture they exist in. If they perceive that those at the top are ‘in it for themselves’ and driven by self/individual wants/needs/desires than they will start to emulate that behavior <at least some aspects>.

It becomes a “Me” driven society.religion world 940

Organized religion, for all its warts, is a constant reminder that salvation is not just through God but also society. You may not follow all their rules and regulations but you do keep a North Star view on the betterment of all versus I.

Religion is in the faith & hope business.

And, frankly, we all could use a good dose of that on occasion.

 

Sorry.

I wrote less about the Pew Research than I did my own thoughts. But I did include a link to the research and it is interesting stuff.

In the end I believe people tend to look at this research and wring their hands in dismay and start thinking about the “crumbling of civilization as we know it” rather than recognize it is simply reflecting change.

And change represents opportunity.

And I think we could all take an opportunity to do some soul searching <pun intended>.

young unemployed and with skills

February 7th, 2013

 

youth unemployment experience but 25“The world is full of people whose notion of a satisfactory future is, in fact, a return to the idealized past.”- Robertson Davies

 

Ok.

This is a follow up to my youth unemployment post. Why did I feel compelled to do a part 2?

 

I received a question from my friend Jen:

-              <comment> Would be interested in hearing your thoughts on the educational system and STEM roots of this problem.  I’ve been reading a lot lately on the problem of too many graduates not trained for the jobs that are out there.  Also in some cultures (like China), there seems to be a cultural bias against vocational-type work vs. white collar.  Wonder if everyone’s expectations are a little skewed these days?

 

Then.

Someone also sent me a McKinsey study suggesting that employers <businesses> believe young people are less qualified <less skilled> than they have been in the past … and therefore less effective … leading to an increased hesitancy to hire <and find a qualified candidate>.

Here is the research summary:

There is a profound disconnect between the perceptions variously held by employers, education-providers and the young themselves.

In the Mckinsey survey, nearly 70% of employers blamed inadequate training for the shortfall in skilled workers, yet 70% of education providers believe they suitably prepare graduates for the jobs market. Similarly, employers complain that less than half of the young whom they hire have adequate problem-solving skills, yet nearly two-thirds of the young believe that they do have such skills. The situation is such that nearly 60% of young people around the world say they would pay more for an education that would improve the likelihood of securing an attractive job; and 70% of employers say they would pay more for the right talent, if only they could find it.

 

And then Wall Street Journal had an article on “higher learning, meet lower job prospects” in which the author suggests we evaluate education because “the majority shares a point of view that education is not preparing young for the actual <available> work world.”

 

First. This “talent gap” <or skills gap> idea.

 

“The skills gap must be bridged if the world is to avoid dire consequences.” – Dominic Barton, managing director of McKinsey & Company

 

Let me be clear on this topic to Mr. Barton, McKinsey and every old person bitching about this.

I call bullshit.

On the research and on businesses.

 

There is no talent gap.

 

Let me explain.

 

Young people <new hires> have always been useless <to old employees>. In older people’s eyes education has never trained them properly and the young are always overconfident and overestimate their abilities.

And the young hires?young and qualified

Old employees are always out of touch, stuck in the old ways and slow things down.

 

This is consistent.

 

Here is a truth.

We sucked when we were young & first hired.

Ok. Not completely. If we got hired for the right job <we didn’t lie too badly and hirer actually had their hiring shit together> we didn’t totally suck. But we most certainly were overwhelmed and simply trying to get our feet under us in week one.

 

Education, unless it is a professional training school, will never prepare us completely for the working world. Not only is it not its role but it is next to impossible to replicate what you are faced with in your first job.

You don’t know what you don’t know.

And you know what?  While we older folk may bitch & moan … we don’t really want someone completely prepared and molded for that job. We would have to “unlearn them” <at its worst … ‘break them’> so we could learn ‘em in our way of doing things.

So.

What does this mean?

In the end I think this is old people being old people and young people being young people.

Young people are no worse at thinking or doing the job they are hired to do now than they were years ago … and old people are maybe a little bit better at holding on to the past <because technology has thrown a new variable into the skills equation>.

Young people entering the workforce are skilled. Just not as skilled on the things that an old person is comfortable with. And, in fact, they have more skills than old people in some things that the older people are uncomfortable with.

As consistent with business history … experienced managers are always uncomfortable with the new.

A new employee.

A new idea.

A new technology.

 

There is no talent gap.

<note: and this is where I make a note about how misusing research to make a point is aggravating … the McKinsey people know better … they used a ‘one point in time’ piece of information with no context from how the information may or may not have changed over time … shame on them>

Second.

As Jen pointed out … “an expectation gap.”

Well.

Yes. I believe that expectation gap has always existed … however, for several reasons; this expectation gap is wider than in years prior.

We would have to go way back in time to find as wide an expectation gap … probably the industrial revolution  when the young left agriculture homes <and their parents> or maybe when automobiles became pervasive.

Regardless. The current expectation gap.

There are some things happening which drive older people crazy … which also make younger people think they know more than they actually do … and is all manageable if you accept the new work truth.

Let me break it down for the older folk into 2 thoughts.

 

Information Acceleration:

It used to be management shared information <suggesting older management had control>.

Uh oh.

The acceleration of the communication is dramatically increased with new technology. The dynamics and complexity is expressed thru Twitter or Facebook or even simple texting … and encompass the entire office <and business world> and informs others of happenings before some supposed ‘information controller’ does.

This demonstrates the enormous power of digitalization. Networking is a communication catalyst which not only accelerates time it takes control from the older experienced people.

 

Impetus to Work:

Whew.

If there has ever been a more important and intangible business issue I am not sure I could find it.

Important young employees ask themselves: “Why am I doing this?” … and even “do I want to do this?” all under the overarching stance of “I do not live to work, but rather, I work to live.”

The funny thing?

Even unimportant young people ask themselves all this crap.

This is so foreign to most older folk, this type of thinking in one so young <it is okay behavior of you have attained success already in their minds … and only then> that two things happen:

  1. They misdiagnose attitude. Old people hear “I am lazy” when young people say “I do not live to work.” Bad bad bad. Read my lips <and read their lips>. When they say “I work to live” they mean it … and just that. This is a massive part of the expectation gap.
  2. They mismanage by trying to create desired behavior/attitude. What I mean is that when the gap is perceived to be so huge old people do not even try <or they go thru the motions to try and ‘connect’>. They will offer some platitudes … they will have a Facebook page … and then will manage as if the young people are ‘living to work.’ Uh oh. What happens? They get frustrated because youngsters do not react <and easy place to stand back and go ‘geez, they were not schooled properly’> and youngsters get even more frustrated because old people are even more out of touch than they ever imagined.

 

All these thoughts really narrow into one very fine sharp point which constantly gouges into the youth … lack of respect. The gap will never close without respect.

 

Now.

Let me break it down into one thought for young people.

 

Entitlement:

We <when we are young> always feel like we are entitled to some things when entering work because we feel like we have studied, gone to school, done some extracurricular jobs to prepare … and in general expect old people to know we know our shit.

But.

Young people are confusing entitlement versus respect. All young people want when getting hired is respect. And I believe in today’s business world, and today’s economy, older people in management are begrudging <even more so than in the past> of giving respect mostly because more young people are entering into businesses with not only a different attitude but a different knowledge set.

The young need to knock the entitlement chip off their shoulders and focus on earning respect.

In addition.

As Jen noted <as well as a variety of other sources> capitalism & the overall increase in individual wealth has also created a different, odd, sense of entitlement <or expectations> tied to self esteem <and how we perceive others view us>.

White collar versus blue collar. “thinking” jobs versus “doing” jobs. Making money <producing & making stuff> versus making money from money.

Heck.

It was my generation that developed wacky titles so that people felt better about what they did in their jobs. We even have had ‘Chief Karma Officers.’

In my eyes … this is a societal issue … not a youth issue. And, frankly, it is my generation that created this expectation mess.

While what I am going to say is simplistic I fully understand that this issue is complex.

I truly believe if you read on to where I state ‘managing the knowledge gap’ that if we do so there will be an organizational societal respect ingrained in organizations. Therefore as an outcome expectations will be less relevant because employees, young & old, will feel respected by their peers and achieve satisfaction in other ways.

But. That is just crazy me talking.

 

All that said.

Today’s business world with regard to the young unemployed being hired and the older existing management <who is hiring> isn’t about a talent gap, or even an expectation gap … it is a knowledge gap.

And I believe it is a different knowledge gap than what we have faced in the past.

 

Here is the gap.

 

Competition for knowledge.

Knowledge is the most important asset in order to remain competitive in the business world. Knowledge referring to that which ‘dwells in people’ … and not in books or libraries or the classroom.

And in today’s business world we will actually be hiring new first time employees who have knowledge the older folk do not have. So, yes, the current young unemployed … despite being unemployed … have knowledge that does not currently reside within the existing organizations.

Now. They don’t know everything they need to know … they just happen to own some knowledge that the older folk don’t have.

What does this translate to?

Competition for knowledge … and recognize it goes both up and down an organization.

These knowledge people, who are highly relevant for the company, must be identified and tied into the organizational global mind.

Young Spic Qualified-front-largeCreating a society of knowledge alters the organization. And certainly doing so alters the ecological framework of the organization <hierarchy and attitudes>.

Look.

I purposefully called it ‘competition’ mostly to make an organizational behavior point.

The newly hired young are competitive just because that is what young people are when hired. And it used to be that in this competition the young could only get knowledge by either experiencing it or sucking it out of an older experienced person. Well. Technology has changed that dynamic. Knowledge will come whenever a young person wants it at his or her fingertips. Now. It may not be the best, or right, knowledge but it is knowledge and it is in the moment.

And.

Older experienced people do not want to compete with young newly hired. They believe they are not only above doing so but also believe they deserve respect. Well. that only really matters if you are not ‘working to live.’ The young are playing by different rules.

 

I told Jen a variety of things:

 

you know I am an education guy and i do believe there are some things that need to be fixed as well as I believe too many kids are going to college and getting degrees just because that is what they are supposed to do … but … youth unemployment is not an education issue . They are just as qualified as you and i were coming out of school … they just aren’t being given a chance to work. And when they do they have been unemployed for a while. The core issues remain the poor global economy overall and businesses. i cannot fix the global economy  but business organizations are at the true core. as slaves to the financial statement and the financial community  businesses have become leaner &amp; leaner and less forgiving of mistakes and lack of maximized productivity. That is why middle & some senior management have been squeezed over the past decade or so as they are consistently being asked to ‘play down’ in an organization to ‘flatten’ the organization. so young people are getting screwed on the employment front in several ways by businesses. attitudinally and financially. It is cheaper for an organization to slam an overqualified higher paid older person in a lower slot because they justify it under the ‘less risk/less mistake/less supervision time’ theory. I also believe technology has thrown upper/older management a curveball. every new generation has a gap between them and the older generation but new constantly evolving technology has increased the gap significantly and increased pressure on the younger generation to ‘explain their expertise’ and if you can remember to when you were a young whippersnapper and you are honest with yourself … we, when young, our strength is never clarity of justification/rationale. Therefore you have a very qualified knowledgeable group of young people who not only struggle to explain what comes naturally to them but there is an older management group who just wants it to be the way it was. That last thought combined with an economy which makes businesses hesitant to hire anyway is killing the young qualified out there.

 

In the end I believe there is not a talent gap.

And there will always be an expectation gap. The expectation gap is almost unsolvable but can be worked through if you seek to manage the knowledge gap.

nothing beats flying

February 1st, 2013

 

“Come to the edge,” he said.

 

“We are afraid,” they said.

 

“Come to the edge,” he said.

 

They came and he pushed.

And they flew.

-          Appollainare

Ah.

The edge.

There is a lightning rod word.

Edge is … risky … dangerous … uncertain … for the fearless … <insert your own word here>

Because of all those words … some people fear nearing the edge.

Oh.

Of anything.

They like to remain solidly in the middle. Some call it ‘the safe ground.’ On the other hand … other people don’t consider it safe but rather they simply want to keep their feet on the ground. It is nice and solid. It is a place where even if a stiff wind catches you unaware you do not even come close to teetering near the edge.

Now.

Some people like living near the edge. Of everything.

They dance on the balance beam of life. They are really only safe when not moving and steadying themselves but never stopping any longer than to contemplate the next move on the balance beam … the edge … of life. They find comfort in the instability offered by the edge.

Regardless of how you may feel about the edge … to fly you must not only near the edge … you must step off the edge.

Now.

Some people fear flying.

Some people want to fly.

Ok.

Let me take that last one back. I guess I know that all people want to fly <in some way even if it is just in their dreams or ‘what ifs’>.

It’s just that some people are better than others at getting near the edge.

And an even fewer ‘some people’ are better at actually taking that step over the edge.

Now.

To give people a break … stepping off the edge is a big step.

That big scary step … the one where you not only go to the edge … but you step off.

It is truly one small step for a person and one giant leap for who you will be as a person (sorry Neil … I paraphrased ya …).

Some truths about this whole edge and flying thing.

Truth <part 1>?

Sometimes you do not fly … you fall. And you … well … crash. And it sucks <and hurts really really bad>. Yup. Not everyone flies when they go to the edge and take that step.

That is Life.

Just don’t beat yourself up if you fall instead of flying. The fall hurts enough <I know from experience>. But … just because you crashed that time doesn’t mean you can’t eventually learn to fly.

Which leads me to Truth part 2.

Truth <part 2>?

In order to learn to fly you need to overcome fear.

Let’s face it. That first step with just about everything in life contains, at minimum, a sliver of fear and, at maximum, crushing fear.

That’s not bad … in fact it has a natural characteristic of caution … but fear can also be debilitating.

And fear can also create stagnancy.

And fear can exponentially increase in size if you actually crash.

Truth <part 3>?

Please note that I believe flying, or learning to fly, is not about living Life without regrets. While I am a big ‘no regret’ guy this is not about regrets. Because Life is tricky in that it is rarely a straight line. It zigs & zags and whether you have chosen to stand as far away from an edge as you can in Life or you choose to dangle your mind off the edge … Life will place an edge in front of you whether you chose it or not.

I believe the edge is not about regrets but rather the battle between Fear and Curiosity. Because we have both in all of us. And I suggest this is not about regrets because … well … regrets can reside in both Fear & Curiosity therefore simply a derivative of your choice between Fear & Curiosity.

So. All that said.

Here is what Life forces you to balance out.

The dichotomy.

Fear versus Curiosity.

Curiosity stimulates the energy to move. Curiosity, when outweighing Fear, can not only wrestle Fear out of the way to get you to the edge … but actually get you to step off even if you cannot see a landing place. Curiosity is a pretty powerful energy.

And it is powerful because Curiosity offers a prize <where Fear doesn’t really offer any added value … at best Fear offers ‘maintained value’>.

Knowledge <or ‘what is not known’> … that is the tantalizing prize.

So what do I say?

Keep your eye on the prize.

do your best boyAnd step off the edge <or at least an edge … or 2 … in your lifetime>.

You may fly.

You may not <this time>.

Scary?

Sure.

But, let me tell you, once you have done it … nothing beats flying.

Enlightened Conflict