Enlightened Conflict

the ports have names for the sea

April 28th, 2017

hand-ocean-birds

 

==========================

 

 

“And the ports have names for the sea.”

 

 

William Auden

============

 

Well.

 

I could quite easily argue that the most fundamental thing necessary to be successful in Life and in business is the ability to put yourself in someone else’s walk in my shoes see my view morality shoes.

In other words … the ability to see what they see, think what they think and understand why they do what they do.

If you have that ability … or maybe it’s a skill … it fosters understanding, ability to compromise, enables at least the possibility to shift thinking and … well … it actually encourages you to rethink some things and maybe unlearn some learnings.

 

I do sometimes look at what is happening in the world and how we seem to have stopped listening and I think of Auden’s line from a poem he wrote about Iceland. I think about it and sometimes believe we are all out at sea floating amongst tides, waves and storms <rarely calm> looking at the ports with names. And, yet, we can never envision that the ports may look out at us and not only view us differently … but also the seas upon which we float.

 

By maintaining our personal view we do not listen, therefore we do not debate <we only lecture> and we certainly never compromise or find some common ground. Instead we all bob around the vast ocean just trying to keep our own head above water and yell at each other for stupidly bobbing around in the water the wrong way <or not the way we are>.

No wonder the ports have a different name for the seas then we do. We call them Black, Caspian, Mediterranean, Baltic, Caribbean , etc.. Ports most likely look out and … well …”a place upon which fools who do not listen to each other float” is what I guess they would name it.

 

I word it that way because … well … it seems like sometimes we forget that we are all trying to figure out a way of keeping our heads above water.

 

Now.

I imagine the reasons why we forget all the commonalities and why we ignore what each other truly has to say is not simple, nor just one thing, but rather a thousand reasons scattered around like quarters on the floor just waiting for someone to ick up. I would bet I have sloppily discussed many of these reasons on enlightened conflict.

 

But I can truly only think of one thing that trumps all the thousand reason to not do what we should be doing – moral imperative.

That may sound high too falutin’ for somethings as simple as ‘listening to each other and discussing’ but truly it is a moral imperative that we try and solve this.

 

We are better as people if we hear an Ann Coulter and Bernie Sanders debating, in a civil fashion, what they believe and why.

 

We are better as people if we hear a Wilbur Ross and Robert Reich debating , in a civil fashion, what they believe and why.

 

We are better as people when the most liberal of institutions open their ears and eyes to the most conservative of believers and listen … really listen … and discuss and say do not conversationsdebate … and realize that most often our differences reside in tactics, possibly in some strategies, but rarely in objectives.

We are even better when common everyday schmucks, like you and I, sit down and listen and discuss and debate <kind of like Heineken just suggested in a fabulous video message they produced>.

 

I believe this can happen if we embrace the moral imperative as people.

Ah.

But there is that ‘moral’ word I keep tossing into this mix.

 

What a divisive word for a word which should be a unitor.

 

Beyond the entire civil discourse and listening and finding common ground discussion it seems to me that a shitload of us are actually embracing what I believe is called ‘moral condescension.’ It’s not that we are just condescending with each other about views, opinions and beliefs … but all of that crap is grounded on an underlying sense of moral condescension <’not only do you have the wrong belief & attitude but you do that because you are not a morally strong as I am’>.

 

Not only is condescension of any type irritating but moral condescension ratchets up irritating to … well … an incredibly irritating level.

 

For the most part most people don’t really have to deal with it because most of us either keep our moral ‘high horse’ in our pocket or share it with friends and acquaintances of like mind.

And most other people know our views and just avoid us if they disagree.

What that means is <a> there is a significant lack of any discourse and <b> when there is we fairly quickly move into our ‘moral condescension mode’ which … well … irritates the other person/people.

 

I do ponder why we hate moral condescension so much. I mean condescension in general is irritating but with morals and morality it just has a tendency to more condescending moralitybring forth a little anger.

 

I would offer to everyone that maybe it suggests we should feel some guilt for some indulgence in the vagaries of life. It suggests that maybe we feel too much … well … about ‘muchness’ without truly examining the barebones of shit without all the muchness attached.

 

The truth is that, for the most part, if you strip away the condescension it only suggests some examination of what we focus on and what we do not focus on … who we possibly deprive something of in what we may truly subconsciously be indulging upon as something ‘we earned’  <this idea, to me, is at the nucleus of the condescension>.

 

Uhm.

You do not earn indulgence.

You earn money & respect <as well as some other nice and not so nice characteristics I imagine>.

 

I say that because regardless of whether you are the moral condescension giver or the moral condescension receiver you should be stepping back and stripping away the indulgence aspects <simplistically … I earned that huge SUV and deserve it … even though some people cannot even afford taking a bus> and try viewing all moral decisions and people’s views in the most stripped down version.

 

I say that because naked we kind of all have the same problems and issues in a harsh world — it is just a matter of degree in most cases.

 

I say that because we kind of have a moral obligation to the fellowship of all humankind and ‘fairness’ <whoever you would like to define that> for all.

 

Look.

 

I fully understand as we bob around in the sea of survival <and self beliefs> we cannot have moral obligations to everyone around the world. It kind of seems to make more sense to understand we actually only truly have moral obligations against the people we come up against. T

he ones who metaphorically enter into our moral space.

 

This suggests a concept of proximity or that proximity matter in morality.

 

Uhm.

Well, yes and no.

 

First … the closest proximity is yourself – you can control your own actions and what you think, do and say.

 

Second proximity then would be the ones closest to us – physically or mentally.

horton hears a who speak out morality

Third proximity would actually be ‘the world.’ And what I mean by that is you have a choice to be vocal with regard to what you see as right or wrong. It’s kind of like the moral version of the butterfly affect. If enough voices are raised even Horton will hear the Whos in Whovile.

 

I say that because distance diminishes the affect your own moral obligation can have a real impact.

 

But maybe what that proximity idea I just shared with you means is that we have some moral obligation to intersect, with ideas, and listen and discuss with those who our space interconnects with.

 

Here is what I know for sure.

 

We do not listen to each other enough these days. And we certainly do not discuss things with an eye toward commonalities anymore. Our differences seem incontrovertible and our civility has diminished to such a point we don’t even attempt to engage in discussion because of such certainty of lack of civility we do not even believe it is worth the attempt.

 

That is a shame. And in Bruce terms … “it is bad.’ The lack of any attempt is, at Find your voice listen speak moralityits worst, ignoring a moral imperative for the greater good.

 

We would all do better if we recognized that ‘the ports have names for the seas’ … and they may be different names than the ones we have given the seas.

 

==========

Historical note about the line I opened this piece up with … and a thought that sometimes mistakes can lead to a different way of looking at things and thinking about things … and … well … in the end — doing something different than you planed.

 

W.H. Auden describes somewhere how he had written a line, in a poem about Iceland.

 

and the poets have names for the sea

 

and the printer set it up in galley as …

 

and the ports have names for the sea.

 

Auden left it liking the line better. A happy accident.

============

 

using numbers to make decisions

February 2nd, 2017

 

Numbers are good

============

 

 

“We should always bear in mind that numbers represent a simplification of reality.”

 

 

—-

Kenneth E. Boulding

============

 

So.

 

This is the partner piece to “Numbers are losing their Mojo.”

 

steal my mojo

 

It is the partner piece because while numbers are losing their mojo … more and more people in business want numbers to make their decision for them.

 

And while I could point to the overwhelming amount of data <numbers> now being cranked out as the reason why this issue is reaching a business crisis level … I will not.

The truth is that all big data does is amplify the situation – more and more business people suck at making decisions, suck at assuming personal responsibility for decisions and suck at thinking thru the true meaning of the numbers available to them <as a version of what I said yesterday — suck at seeing the real shadows of the numbers>.

 

And just as the fact we need to get our shit together with regard to telling the stories that numbers truly tell us <rather than do shit guided by ‘instinct’ an ‘what we feel’> we need to get our shit together with regard to how we use numbers to INFORM decisions and not MAKE decisions.

 

It gains importance because in today’s world it isn’t just ‘big data’ but it is analyzing research, spreadsheets, hell, just the everyday numbers that overwhelm you in the everyday standard operating procedures in business.go on tell me understand

 

We need to be teaching that not all 2’s are created equal <not all numbers are created equal> and that even though a number may be big, or even small, just counting it doesn’t mean it counts.

 

We need to be teaching young business people that what counts is what the numbers say … as in ‘what do they express’.

 

Here is the truth about numbers.

 

Numbers, more often than not, are simply directional signs toward truth … but rarely do they tell the truth in their simplicity. Okay. They rarely tell the whole truth.

And they never are a substitute for judgement.

 

I sometimes fear on occasion we are crafting a generation of business people who view numbers as the answer for everything.

 

==============

“I notice increasing reluctance on the part of marketing executives to use judgment; they are coming to rely too much on research, and they use it as a drunkard uses a lamp post for support, rather than for illumination.”

 

David Ogilvy

==============

 

To be fair … this is not the younger generation’s problem … it is more a leadership & management issue.

 

marketing must improve betterWe absolutely have reached a point in business, in particular within organizations of any critical size, where risk is a swear word. And even if you take the risk you are putting your job on the line. With all that hanging over heads you do grab onto a lamp post whenever you can spot one.

 

And, let’s face it; numbers are strewn throughout whatever street you decide to walk upon so, if needed, one is always available to show to explain your decision.

 

It is up to older managers to teach the nuances and how to use numbers to inform the final judgements.

 

But it is quite possible we could live with this if this is all that was happening.

 

The other thing that should strike fear into the hearts of businesses is how older managers, overwhelmed with all the ‘big data’ available … and younger people  who easily rummage through all the data available … combine to, with mostly good intentions, seek numbers to find out what to do next.

 

They do not translate what the numbers mean but use actual numbers as directional signs on where to go next.

This is dangerous.

Now.

Someone will say “no, it is not dangerous, as long as you know the objective.”

 

”Wrong” is what I would say back.

 

For them to be right they have to assume that the best path toward the objective is the straightest line possible.

Well.

If I am a commodity product or service or maybe even the lowest price product or service <and, remember, there can only be one lowest price in any category> this could possibly be true, however, if “value” enters into any discussion with regard to what you are doing or what you are selling … the straightest path may not be what you want … or need.

 

To be clear. What I just typed … what I just shared … rarely is discussed in today’s business world. Why? Well … first … anything that suggests “not fast” or the dark days bad days sad black hole life“not optimal speed” suggests ‘less than efficient’ which in today’s world is “bad.”

 

<or “sad”>

 

Second … to discuss value in this way sounds … uhm … complex or complicated … and if there are two words that could be construed as swear words in today’s business world it would be those two. simplicity, at the expense of anything and everything else, is the go-to place for a shitload of business people and , in particular, business people who would like numbers to tell them what to do.

 

 

Anyway.

 

Yesterday I suggested number are losing their mojo.

 

Today I am suggesting business people may not be using numbers in the most do what you must by Yoshiterueffective way <to maximize the benefit of the organization, product or service>.

 

And tomorrow I will not be writing about numbers … but I can tell ya that numbers will still be misused and misdiscussed.

 

And we better figure that out soon or businesses are gonna get screwed.

 

how numbers have lost their mojo

February 1st, 2017

numbers 2 pencil truth facts learning

 

==========

 

“When you have mastered numbers, you will in fact no longer be reading numbers, any more than you read words when reading books.

You will be reading meanings.”

 

E. B. Du Bois

==============

 

“Perfect numbers like perfect men are very rare.”

 

—–

Rene Descartes

============

 

“There are no facts anymore, everything is twisted by corporate greed.

Scientific research, social policy, economic forecasts … nothing can be held as factual.

 

————-

Some everyday schmuck commenting on an online article

 

===========

 

So.

 

2 plus 2 numbers truth factsOnce we got past 2 plus 2 equals 4 in school almost every single one of us started learning that all numbers contain shadows.

 

And that within that shadow resided their true meaning.

Let’s call that shadow ‘the value of the number.’

 

Yeah.

 

2 may be 2 but once you get into the real world your 2’s can become a ‘solid 2’ or maybe a “just 2” or even a “2 but really 2.2”.

 

Face it.

If you have been in the business world for any length of time you cannot remember the last time that 2 was simply 2 when presented in some meeting.

 

And then let me give you the more complex example of ‘the shadow.’

 

An expert can offer a number, a statistic or data driven conclusion, and it can be dismissed as ignoring the emotional feelings and angst of the people it i am too sad to walkrepresents <let’s call that the emotional investment & value within the number itself>. And within that dismissal the cold harsh truth becomes a non truth.

 

<sad.>

 

And here is where it gets even trickier … I can flip the discussion around and discuss emotional investment <pick your poison on this> and then find a number to validate it <flawed “if this then that” logic>. And within that reversed logic I am just as likely to create a ‘truth’ from some numbers that is in reality a ‘non truth’ as I am to create a what is in actuality a real gosh darn truth.

 

I decided to write about this because numbers are in a battle for their lives – in business and in society. And it would behoove us to insure that numbers actually won this battle.

 

Without numbers we will enter a world where someone can simply say “I believe what I believe” and “feelings mater more than facts” and that somehow becomes as valid as something that is actually provable.

 

Regardless.

 

Going back to the harsh truth of numbers in real Life … whether we like it or not numbers are rarely just numbers.

If you have any desire to use numbers and actually win any debate using the numbers you <a> have to believe they all have a shadow and <b> believe if you do not look into the shadows you will fail to understand what truth is.

 

I know.

I know.

Some of you may be scratching your head going “gosh, I don’t know if I buy this.”

 

Just think about the last business meeting you were in where someone number pops up on the screen at the front of the conference room and one of two things happen:questions make cry

 

<1> the presenter says “let me tell you what this numbers means”, or,

 

<2> someone sitting at the table says “tell us what that number represents <means>.

 

And, yes, up on the screen … most likely bolded and in some nifty color … is a nice simple clear number. Let’s say 122. Okay. Don’t like that? How about 7? It doesn’t matter. It is a solid number we all know and recognize.

 

And, yet, there are always questions.

 

It sucks but numbers aren’t just numbers and maybe worse … numbers do not speak simply nor do they tell their own story.

 

And because they cannot tell their own story it becomes up to <gulp> humans to tell their story for them.

 

Oh.

 

How I imagine how numbers cringe at how their stories are told.

 

Statisticians, who most likely know more about numbers stories than anyone else, are not natural story tellers and therefore they strip the narrative of anything likeable and bare the numbers for what they are and nothing more.

 

And, as I noted in the opening, this strips numbers of emotion <and emotion is what people are most likely to connect with>. this leaves their audiences sitting there … well … kind of crafting their own story in their own head.

 

Now.

Seeing these relatively important numbers, stripped of emotion, you will then see a slew of non statisticians scramble towards the microphone to cry out what is missing in the numbers presented.

fate

In an absurd twist of fate numbers far too often have stolen from them the one true strength that they have to offer us — the ability to discuss things as a whole, not on the basis of anecdote, sentiment or prejudice, but in ways that can be validated.

 

In theory, numbers should help settle arguments not create them.

 

In theory, numbers should help to offer clarity not create confusion <or doubt>.

 

In theory, numbers should provide stable reference points that everyone – no matter what your opinion – can agree on.

 

In practicality, in today’s world, numbers are in the midst of a trust battle.

That, my friends, is bizarre.

 

A number is a number.

 

2 + 2 = 4.

 

Numbers should be the starkest truth society can have – shadow or not.

sad numbers hear listen business

And, yet, study after study suggests that people believe that whomever is offering the number of the day is using it to actually hide something.

 

In fact, rather than eliminating doubt, numbers appear to actually be encouraging controversy and doubt

This is crazy if not truly bizarre.

 

Think about it for a second.

 

Numbers have become untrustworthy.

Numbers have become the voice of the arrogant and elite.

Numbers have become the trusted tool of the conspiracy theorist.

 

Has the world turned upside down?

 

Regardless.

 

Numbers are supposed to offer certainty not uncertainty. They are not meant to be defined by their shadow but rather by their body.

 

—-

The word statistics is defined as a discipline that includes procedures and techniques used to collect, process and analyze the numerical data to make inferences and to reach appropriate decision in situation of uncertainty (uncertainty refers to incompleteness, it does not imply ignorance). In this sense word statistic is used in the singular sense. It denotes the science of basing decision on numerical data.

—————

 

 

And maybe that is where numbers need some help. “Statistics” and statisticians imply such a non emotional, impersonal, aspect that the everyday schmuck comes out of the woodwork attacking the fact that people are not numbers numbers 6 degrees<and, yet, numbers can represent people>. For all that numbers offer us in terms of certainty it is a basic Life truth that no one person ever wants to view themselves as a number.

 

That is a fundamental challenge number users & presenters need to face.

Because while it is true, an unequivocal fact,  that the amount of data <numbers> we leave in our trail in everyday Life will grow even greater and that people are represented day in and day out by numbers that sheer overwhelming amount of information will continue to encourage people to suggest that the numbers do not represent … uhm …. “1” … as in me the individual.

 

And number users and presenters better get their heads wrapped around this because it isn’t about trust or certainty … numbers are factual indicators of health, prosperity, equality, opinion and quality of life <pretty much anything important to society & people>.

 

I say that because when non-numbers people start stretching numerical evidence too far, interpret data too loosely or misuse them simply to serve their cause it becomes a hazard to the betterment of everyone <including you & I>.

 

Numbers truly run into problems when they fall into the wretched hollow between representing true evidence and representing speculative forecasting/thinking.

 

Uhm.

Why does that matter?

 

One represents … well … analysis of what is … while the other represents patterns for what could be.

To the everyday schmuck like me I don’t really discern the difference when presented numbers … they are just some fucking numbers to me.

 

All equal.

That is bad.

 

And then … maybe worse?

When we end up in this wretched hollow of only dealing in numbers’ shadows and not the numbers themselves we trigger not only the wholehearted rejection of expertise … but a pervasive attitude that we should reject numbers in totality <and go simply with gut, feelings and opinions>.

 

free-bad-advice-business-blog-contrarianThat is bad.

 

That is wrong.

 

That is dangerous.

 

This battle is occurring between facts <cold hard numbers … the body itself> and feelings <the emotional investment, shadow, of the numbers>.

 

Look.

 

This is a very very important battle going on.

 

While numbers truly have no authority over a decision or conclusion … they actually are tools which we use to make decisions.

We misunderstand numbers sometimes because they do not make the decision for us <although we would love them to>.

Think about this.

 

In decision making numbers are only relevant in the feedback loop of the current activity. If you wish to continue on the path, then the feedback pretty much controls the decision <hence you associate statistics with authority>.

 

If you wish to change the path completely, then the statistics on what happens in the old system have no authority and little relevance.

 

This means that numbers, in general, do not indicate the future only share insights with regard to existing and past behavior.

 

Think about that for one second.

 

You should.

 

Because there are a shitload of politicians, non-numbers people and opinion leaders using numbers to tell us what the future will look like.

truth facts numbers understand question

And maybe that is where I will need. Because there are a shitload of extremely qualified think tanks and experts who use numbers to project, speculate and offer some futuristic thoughts … and yet their ‘thoughts’ are valued sometimes less than the thoughts of non-numbers people <who actually misuse the numbers>.

 

Smart people using smart numbers need to figure that out. Because if they do not … we are screwed. I say that because numbers drive a shitload of decisions.

As I wrote once … the business truth is that theory sells … but numbers runs the reality of business. This is also true for policies & Life.

 

My only suggestion to numbers experts is that they need to stop looking at numbers as numbers and recognize that their future, and the truth, is most likely found in presenting the stories found within the numbers’ shadows well.

 

 

 

Enlightened Conflict