Enlightened Conflict

messiness & enlightened conflict

October 18th, 2017

enlightened conflict think============

“Nothing is perfect.

Life is messy.

Relationships are complex.

Outcomes are uncertain.

People are irrational.”

 

=

Hugh Mackay

 

——————–

 

 

“The most successful organizations in the world are the ones who work together, play together, and get messy together.”

 

=

Jeanne Malnati

 

——————–

 

 

Well.

 

This may sound a little wacky but 98.2% of successful businesses are successful truth and conflictbecause, uhm, there is some conflict <note: I made up the 98.2% but you get the point>.

Suffice it to say … conflict, in and of itself, doesn’t make them successful … it is that the conflict tends to create the positive friction which sparks better thinking, better ideas and a better company — a more enlightened organization.

 

I often argue that conflict within an organization is natural … and healthy.

Conflict is natural because … well … while organizations try and create some ‘tidiness’ to the institution itself … the people within are messy. Inherent in this messiness is  a clashing of certainty & uncertainty, known & unknown, learning & unlearning and all the messy things thinking people do when all are aimed toward a greater vision, purpose & objective.

 

We often like to talk about business as ‘rational’ but … c’mon … Life itself is pretty messy … outcomes may be uncertain and people, particularly in business, can certainly be irrational <at times>.

In addition … truth is messy.

And if there is one thing every business seeks in their pursuit of success it is ‘truth’ with regard to “what do we need to do.”

 

Regardless.

 

It is quite possible the messiest part of any business is just the simple objective of getting good shit done.

 

It’s mostly messy because … well … people are messy.

 

Messy in terms of how we interact.

Messy in terms of not knowing what we are good at … and sometimes not standing up for what we really are good at.

Messy in terms of inconsistent communication.

Messy in terms of selective listening.

 

Messy in terms of … well … our attempts to avoiding conflict <we can turn ourselves into pretzels trying to keep things as smooth as possible>.

 

saved thoughts think dark messy self

Now.

 

That may sound like a shitload of messiness … but people, once again, naturally make business messy.

 

Oh.

Even people with good intentions are messy.

 

Yes.

Even good people.

 

Throughout my business career:

 

I have enjoyed a “force of nature” person who has forced enlightenment for the force of good.

 

 

I have endured a force of nature person with good intentions …with less than good behavior … who has forced us to face enlightenment.

 

 

I have encountered an essential force of good within a business … who doesn’t have the ‘nature’ part of the ‘force’ DNA … but is still an essential undercurrent force with which the business prospers by enabling enlightenment.

 

And the entire experience has emboldened me with a sense that even good organizations with good products and good people and a good idea … can be messy AND enlightenment … and be a force of good.

 

Yeah.

 

Sure.

I have also seen how messiness can negatively encroach into the good fiber of a business.

 

But … the one thing I can guarantee is messiness will lead to enlightenment. It is just that I cannot guarantee whether it will be enlightenment used for the force of good or enlightenment used for the force of … well … something less than good.

 

Regardless.

 

All this messiness leads to Enlightened conflict.

 

Enlightened Conflict is a term I often use <heck … it is the name of my site>. To me it has multiple dimensions of relevance to … well … not only to what I believe & what I believe should be done … but to creating a smarter thinking individual <and individuals>.

 

So.

 

recurring issues thinking-dialectic-crisisA lot of people push back on the “conflict” part.

Here’s the basic idea.

 

The more someone understands <or is less ignorant>  the more respectful the “conflict” will be.

Conflict can be debate, discussion … simply when two people have different points of view on things. It’s the basic thesis being challenged, navigating a crisis <the conflict>, antithesis all ultimately arriving at some synthesis.

 

Its not a novel idea nor a contentious idea. But it IS an idea which empowers a business.

 

 

Anyway.

 

The positive side of enlightened conflict resides in the sharing of information so that people just … well … know more. And I would hope <and actually believe> they use that additional “know more” <knowledge of some type> so they can make better informed choices.

 

ideas conflict and falureConversely … I could suggest that the enemy of ignorance is enlightened conflict. I often suggest people think about that because I could argue <and i do> that one of the biggest obstacles to any progress, in business & in Life, is ignorance.

 

Enlightened conflict aggressively attacks ignorance.

 

Therefore, any business with a future with enlightened conflict will inevitably have smarter discussions, more respectful competition between employees <and better teamwork>, become more informed and, ultimately, create better decisions.

 

And, maybe best of all, in their own way the business organization becomes more enlightened.

 

Look.

 

When I speak of enlightened conflict with businesses I am relentless with regard to my belief that little actions can make a big difference. I do that because I believe as long as you empower individuals to embrace enlightened conflict, and respectful conflict, you empower everyone to believe they are all architects of life … and fate.

 

All that said.

 

I admit.

I love a great debate and I typically feast on partially ignorant point of views. I am not that smart but I can spot a generalization or a sweeping judgment a mile away.

 

I am kind of like a vulture lurking over ignorance seeking to swoop down for dizzy the vulturethe debate.

 

It also helps that I am a curious vulture.

 

I like to think and lurk over a variety of topics. On a separate note … I am biased in that I believe businesses, and society, would be a better version of its current form if there were more curious vultures.

 

Well … at least I have admitted being a vulture.

Don’t let that stop you from loving the idea of Enlightened Conflict.

 

a pragmatic primer for leading a business

October 6th, 2017

 

ideas thinking group community enjoy the tactic business

===============

 

“In general, people are not drawn to perfection in others. People are drawn to shared interests, shared problems, and an individual’s life energy. Humans connect with humans.

 

Hiding one’s humanity and trying to project an image of perfection makes a person vague, slippery, lifeless, and uninteresting.”

 

Robert Glover

==================

 

“Never go outside the expertise of your people.” It results in confusion, fear and retreat. Feeling secure adds to the backbone of anyone.

 

—–

Saul D. Alinsky

===================

 

So.

 

I was fishing around for some new ways to talk about leading a business <I get old habits new habits forward back progress life choice secretsbored with using the same words and thoughts over and over again> and I came across the Saul Alinsky quote … the second one I used upfront.

 

It resonated with me because I cannot tell you how many times I have sat in some company “forward thinking strategy” meeting discussing how we would expand the business … stretching not only beyond the existing functional strength of the business but also stepping beyond the existing expertise of the employees.

 

This is usually cloaked in the infamous “oh, if we can do this, we can certainly do this” statement … or the even more dangerous “we have always figured it out” mantra.

 

To be clear … progress is always tricky. And leading progress almost even trickier.

 

But, if you want it to be less trickier, ‘feeling secure’ is almost always a great step toward increasing the odds of success.

Now.

You can secure the … well … security … in a number of ways – some reality based and some emotionally charged ways.

 

And that is where Saul Alinsky comes back into the leadership discussion. He big plans ruler universewrote a book called Rules for Radicals: A Pragmatic Primer for Realistic Radicals in 1971.   He wrote it as a guide to community organization <uniting “Have-Nots”, in order for them to gain social, political, legal, and economic power>.

 

What I loved about the Rules, beyond the rules themselves, was that Alinsky believed, when organized and directed well, the community can determine & achieve its purpose & goal. That thought, to me, is exactly the attitude a leader attempts to create <supporting a vision offered by the leader> within an organization.

 

What I loved about the Rules is the rules themselves are actually signposts for how to have a company compete in the marketplace.

 

That said.

 

Let me share the rules and some brief thoughts with the rules. The Rules:

 

 

  • “Power is not only what you have, but what the enemy thinks you have.” Power is derived from 2 main sources – money and people. “Have-Nots” must build power from flesh and blood.

 

Far too often … despite the fact 99% of businesses unequivocally state “our difference is our people” … a business forgets to actually build their power off of flesh & blood.

watch people behavior what they say and doMoney comes and goes.

Machines and infrastructure does what it does.

 

But people, flesh & blood, is the true power. It pays, as a leader, to never forget that.

 

 

  • “Never go outside the expertise of your people.” It results in confusion, fear and retreat. Feeling secure adds to the backbone of anyone.

 

Every business I have been involved with has had an expertise. Uhm. The difficulty is that far too many leaders & managers wish the organization had a different expertise or they aspire to some other expertise.

I, personally, love the thought of isolating a company expertise, consolidating the inside expertise and using it like a battering ram in terms of progress.

People love doing things well and being appreciated for the expertise they have <and not diminished by suggesting they should have another expertise>.

 

 

  • “Whenever possible, go outside the expertise of the enemy.” Look for ways to increase insecurity, anxiety and uncertainty.

 

When I saw this one I almost chuckled. It is so good, so solidly strategically right … and I would guess 95% of businesses never think this way. Oh. They may be happy  identifying a “this is what we are better at than they are” and competing with that in their hip pocket … but I struggle to think of any business I have ever been involved with who has sat down and said “let’s go outside their expertise <and consciously accepting they have an expertise.”

 

Crushing a competitor is always fun but ignoring an opportunity to outflank them is stupid.

 

 

  • “Make the enemy live up to its own book of rules.” If the rule is that every letter gets a reply, send 30,000 letters. You can kill them with this because no one can possibly obey all of their own rules.

 

rule book leading a company behaviorOk.

 

Here is why I loved this one.

I loved it because bullshit & hollow rhetoric and promises/claims are strewn throughout the business world. I can guarantee, with 95% certainty, I could pick up any business’s vision & strategy & ‘rules of the road’ binder and find a significant amount of hollow shit. What would happen if I consciously attacked one of my competitor’s hollow shit? Make them live up to their own book of rules?

I am chuckling.

 

You would crush them.

You would crush them in two ways:

 

  • External perceptions: everyone knows almost all businesses make hollow promises but get aggravated when it becomes too obvious that the promise really is hollow

 

  • Internal perceptions: almost every employee simply accepts that some of the company rhetoric is bullshit but they accept it because it doesn’t really affect them. But if the hollow rhetoric becomes obvious AND a pain in the ass … discontent grows. Bitching at the water cooler increases.

 

This is an awesome leadership thought.

 

 

  • “Ridicule is man’s most potent weapon.” There is no defense. It’s irrational. It’s infuriating. It also works as a key pressure point to force the enemy into concessions.

 

I admit. Ridiculing your competition is fraught with peril. However … having i was not made to be subtle me Brucesome swagger and vocalizing your swagger is … well … infuriating to some competition. It puts pressure on them.

Ridiculing, specifically, what a competitor believes is their most potent weapon will … well … infuriate them.

 

Pick your path wisely … but there is absolutely nothing wrong with swagger, infuriating your competition and putting some pressure on them.

 

 

  • “A good tactic is one your people enjoy.” They’ll keep doing it without urging and come back to do more. They’re doing their thing, and will even suggest better ones.

 

Far too often some strategic guru envisions some tactic that will be smashingly successful and then attempt to imbue some excitement within the people who will actually do it. I think the best strategic thinkers find tactics that people enjoy AND can be smashingly successful. Unfortunately this is harder than you would think. But nothing really good is easy.

 

 

  • “A tactic that drags on too long becomes a drag.” Don’t become old news.

 

Amen.

A lesson we forget every day <and should not>.

 

 

  • “Keep the pressure on. Never let up.” Keep trying new things to keep the opposition off balance. As the opposition masters one approach, hit them from the flank with something new.

 

work value replaced effort smarts businessTactical adaptation is possibly one of the most underrated strategic decisions a business can make. While we talk a good game on this in today’s ‘digital world’ the truth is that most of us chase numbers more than we think about outflanking and expertise advantages. That is kind of the bane of the ‘big data’ world.

 

Numbers are good in judging things but, in the end, people & behavior are not numbers and no matter how good a tactic may appear in a number it can always be replaced.

 

 

  • “The threat is usually more terrifying than the thing itself.” Imagination and ego can dream up many more consequences than any activist.

 

I am not an empty threat guy, however, ‘power is what the competition thinks you have.’ My point here is not to make shit up and offer empty threats but rather the more you can make a competitor think, and worry, about the wrongs things the better off you are.

 

Stoke their imagination.over thinking mess

Make them have high falutin’ meetings pondering “what if” scenarios.

 

I wouldn’t do this to replace any of the other rules … but in combination?

 

Whew. This is good stuff.

 

 

  • “The major premise for tactics is the development of operations that will maintain a constant pressure upon the opposition.” It is this unceasing pressure that results in the reactions from the opposition that are essential for the success of the campaign.

 

Sometimes in today’s business world we treat tactics like spaghetti we throw against the wall and hope something sticks. I am not suggesting a business should invest gobs of energy developing operations to maintain constant pressure in INDIVIDUAL tactics but I am suggesting that strategic tactics tend to coalesce and operations can be developed to support them.

I imagine the real point here is hollow tactics may generate some numbers for you but they don’t really make any dent into the competition <which, inevitably, is the key to leading an industry>.

 

 

  • “If you push a negative hard enough, it will push through and become a positive.” Violence from the other side can win the public to your side because the public sympathizes with the underdog.

 

I love this thought because, let’s be honest, we have become a mamby pamby business world. What I mean by that is at the first glimpse of any significant negativity we tend to retreat or retrench. Pushing through a negative is not standard operating procedure in a business today.

 

Let me be clear on this one.

If you do Rule #5 well, you will infuriate your competition. An infuriated competitor reacts <usually with some desire to inflict some negative pain> — they will violently react. If you stay the course, maintain your expertise, well … you can push through and own a positive.

More businesses need to remember this.

 

 

  • “The price of a successful attack is a constructive alternative.” Never let the enemy score points because you’re caught without a solution to the problem.

 

the end game overI call this “consolidating a win.”

I cannot tell you how many times <but far too many> I have seen a business “lose after winning.” It is maddening, depressing & demoralizing … and completely avoidable.

Far too many businesses chase the success assuming they will be able to take a breath and take advantage of the success in a relatively timely fashion.

This is where ideas die.

 

In the take-a-breath moment.

 

This happens for a bunch of well-intended reasons … the most likely one is everyone invests their energy on the attack and a successful attack rather than diverting any energy & time to “what do we do when we are successful” other than maybe a framework of ‘what will happen.’

 

Unfortunately … frameworks do not consolidate.

The solution to this is so obvious I scratch my head as to why more businesses do not do it. Businesses always have two basic levels … the outside structure and the inside structure. The outside is the face of the organization and most typically is the one that pushes through and creates the ‘wins.’ The inside operations gets shit done … I have always had an ‘inside operations team’ well briefed and ready to go and insert them into the breach as soon as the win has occurred and have the ‘fresh team’ consolidate.

I could write an entire ‘consolidation strategy’ piece but suffice it to say your business gains value in a number of dimensions by doing it this way.

 

The larger point with this Rule is ‘don’t lose a win by not having a plan for when you win.’

 

 

  • “Pick the target, freeze it, personalize it, and polarize it.” Cut off the support network and isolate the target from sympathy. Go after people and not institutions; people hurt faster than institutions.

 

Well. Let me share the thought that first hit me on this … “a brand is a promise delivered in the store everyday” <this was The Limited’s phrase>. The point is that a business doesn’t exist if it doesn’t deliver upon what it promises.

 

That said … this is an important rule. As in a REALLY important rule that I bet crushed by objectives short term bludgeon99% of companies do not even think about let alone adhere to. Most businesses target another competitor’s users & customers and go about trying to steal them <persuade them to switch>.

 

Well.

 

What about instead we attacked the company, the support network … the “promise” as it were … and make the people who actually deliver the promise start doubting, or start feeling less than secure, or just “less good about their brand & promise”?

If we did this, we create a gap, isolate as it were, between what the customer thought they wanted and what they perceive they are getting or would get.

 

I love this rule.

 

I admit I had never thought about t this way before … but from here on out it is part of my leadership toolkit.

 

———

 

 

Okay.

 

control goal is to create something that will live together vision Life business

Those are some good rules for business.

 

But you know what?

 

It all comes back to the first Rule and my first quote.

 

Flesh & blood is the real power in any business and … people are drawn to shared interests, shared problems, and an individual’s life energy. Humans connect with humans.

 

Honestly … I don’t think most leaders ignore the fact the people in their organizations are important but I think we don’t elevate them to ‘flesh & blood is the power’ status.

And that is where the Rules come in.

Inherent to each rule, and the success therein, resides with … well … the flesh & blood. That is a pragmatic reminder for leading a business.

 

 

choosing an NFL winner or loser Trump style

September 25th, 2017

interfere word

 

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“Don’t interfere with anything in the Constitution. That must be maintained, for it is the only safeguard of our liberties.”

 

—————

Abraham Lincoln

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“Most of us don’t mind doing what we ought to do when it doesn’t interfere with what we want to do, but it takes discipline and maturity to do what we ought to do whether we want to or not.“

 

———–

Joseph B. Wirthlin

 

====================

 

 

Ok.

 

Just to finish off my thoughts <and frustrations > with regard to Trump’s lack of leadership and the NFL <and pettiness with Steph Curry “dis-invite” of someone who wasn’t going anyway> I wanted to point out just one more trump-i-am-what-i-amincredibly disturbing behavior he continues to exhibit – picking winners & losers with individual businesses.

 

It seems like he has forgotten he is no longer a faux business person, when he could tweet out absurd faux business statements about other real businesses and business people, and that he is now a faux president where he is not supposed to tell businesses how to be run, what an industry should or should not do and call out individual people like he is calling out to the guy who always finds a way to lose to him on the golf course whenever he walks through Mar a Lago’s front door.

 

 

Presidents don’t pick business winners and losers.

 

Presidents don’t tell people how to conduct their business.

 

Governments establish laws, rules & regulations within which individual businesses, industries and people work within. HOW they work within those guidelines is up to them.

 

In fact.

 

Even if a president has some business experience it doesn’t matter how they ran their business, how they believe a business should be run or how they believe specific demands upon organizational behavior should be dictated … it does not matter what he or she thinks.

 

Businesses are enterprises permitted to run their business independent of step-foward-brave-go-do-businessgovernment ‘input.’ It is the right of any business to conduct themselves, legally, the way they choose.

 

I say that because lost in the racial and faux patriotism aspects of the Trump versus NFL <black athletes> mosh pit is the basic fact he interfered in the way an entire business conducts their business.

 

“I think NFL team owners should fire the son of a bitches.”

 

First.

No business owner calls the employees sonofabitches.

If they do they get fired.

 

 

Second.

I have run businesses. No one tells me who I can, or cannot, fire.

No one.

 

 

Third.

I have run businesses. No one tells me how my employees should conduct themselves and what they can, or cannot do,

No one.

 

 

Fourth.

free-bad-advice-business-blog-contrarianYou should boycott the games <do not attend or watch>.”

 

Uhm.

 

So … the president suggested Americans should not support American business.

 

That’s the bottom line.

 

Gussy that up any way you would like but … that’s it.

 

Do not spend you money on American business.

 

At some point I am sure some Trump administration spokesperson can turn themselves into a pretzel telling me how wrong I am to think and say that … but … uhm … the American president told American people that because American businesses were not doing what he believes is the American way of conducting business that American people should no longer support specific American businesses.

 

What an asshole.

What a fucked up version of an American First business ideology.

 

I imagine my larger point is that since Trump was elected he has called out specific companies and industries … and even specific people … all under the guise of “here is what I believe is good or bad.”

 

<i imagine any Republican/conservative reading this just gagged a little>

 

When he has done this … believe it or not … it has made a difference. constructive destructive business progress

 

Businesses respond, stocks respond and the specific target hears responses <from customers, acquaintances and Trump trolls>.

 

By the way … this forces those businesses, industries and individuals to have to spend unplanned money attempting to respond to the highest office in the country.

 

He is the president. Presidents don’t pick business winners and losers.

 

Whether you like, or dislike, what the president has said about the NFL it is coming with a cost.

 

Saturday morning coaches, owners and players thought the game plan was the most important thing. By late Saturday morning PR teams, business owners conference calls, team captains, and players were all geared up trying to figure out what to do and how to respond.

Business as usual was interrupted.

 

We may think football is game … but it is a business to these people and it is a job.

 

Trump interfered with people’s business, careers and livelihoods.

 

In business words have repercussions.

 

pause interfere life business

…….. Trump’s affect on business by interfering ……….

But Trump doesn’t think beyond the moment and the soundbite and the audience.

He is one of those assholes he just lets others clean up the mess he leaves behind and justifies all his shit by saying shit like “I am just saying what everyone is thinking” … not realizing that most business entities kind of build a system to accommodate ‘the shit’ so when someone comes along and topples the system … well … you have to invest energy, time and money rebuilding a new system to accommodate new shit.

 

 

There are dozens of real stupid leadership things about trump that drive me nuts. But this one is actually different. This is a lack of understanding of the roles & responsibilities of being a president.

You don’t pick winners and losers.

You don’t tell someone how to run their business.

You don’t tell someone who to fire and who to not fire.

 

Basically.

secrets loser think sad community bad behavior

This weekend should remind Donald J Trump that he shouldn’t interfere with anything in the Constitution <free speech> and shouldn’t interfere in American business.

 

I would be furious if I were an NFL owner or head coach.

Furious.

 

 

I would be nervous if I were a business CEO or business leader.

Very nervous.

 

Trump has no idea how to be a president nor how to conduct himself as a president … businesses will suffer this fool week after week.

big secrets make small people

September 20th, 2017

 

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“Community is the fact that we work toward the same goal, that we accept our respective roles in order to reach it.

 

Values is the fact we trust each other.

 

And, culture?

 

Culture is as much about what we encourage as what we actually permit. That matters because most people don’t do what we tell them to. They do what we let them get away with.”

 

—-

Fredrick Backman

 

===============

 

“You don’t know what you can get away with until you try.”

 

—–

Colin Powell

=================

 

 

Well.

 

secrets we all haveThe relationship between secrets and culture and community is one which is fraught with contradictions, conflict and humanness.

 

I imagine this conflict is driven by the natural chafing between self-interest and community <I have called this community individualism & Enlightened Individualism in the past>.

 

Yeah, yeah, yeah.

 

We talk a lot about community and team and all of that good stuff. And we talk about it with good intentions. The problem is that true community demands some sacrifice.

 

Therein lies our big secrets.

 

On occasion we decide self-interest is more important than sacrifice.

 

Uhm.

 

This is a version of ‘what you can get away with.’

 

That phrase sounds horribly horrible. It suggests nefarious type behavior. But the truth of it is most of us see what we can get away with on some very personal day-to-day less-than-nefarious type stuff.

 

We cut some corners.

We maybe don’t tell people how we truly feel <or who we truly are>.

We steal some post-it notes.

 

These are our little secrets.

 

We may even have some bigger personal secrets that we decide are just not things we want to share <these are not nefarious … just personal>.

 

 

Regardless.

 

secret own control hide

 

For many of us … our behavior arcs toward what we can get away with. That doesn’t mean it is completely unethical, or some abhorrent behavior, just that while norms set a ‘median’ standard guideline Life is constantly suggesting ‘but this one time you can get away with doing this.”

 

The problem resides with the friction between culture & community and self.

 

What I mean by that is the stronger & more powerful the cultural community norm is the bigger your secret becomes if you avoid the norms.

 

This secret takes on exponential size if you start believing that the norms that are good for you are good … and the ones that don’t match up with what you believe is your self-interest are bad.

 

You only accept the existence of the formal and informal cultural norm structure that constitutes accepted community construct … only as long as that suits your purposes.

Your big secret, therefore, doesn’t have to do with your own behavior but rather in your non-belief ,if not overall disdain> for the community norms.

 

This leads me to hate.

 

hate everythingWhy hate?

 

When you decide to see what you can get away with you have to mentally divide community into “we” and “they.” And in doing so you make ‘we’ good <which suggests what you can get away with is on the side of good> and you make ‘they’ bad.

 

This is a simplistic tactic for attempting to carry the burden of a big secret.

 

Hate is simple.

 

Hate can be an incredibly powerful empowering emotion.

 

Why?

 

In this scenario, using hate, the world becomes much easier to understand and less confusing, in the scheme of things, if you divide everything into friends & enemies, good & evil, right & wrong and a basic we & they.

 

This helps us because the world is strewn with conflict. Not just physical war but of ideas, thoughts, beliefs and attitudes. Cultures, communities and classes are bombarded with conflict after conflict. And maybe because of the sheer amount of conflict one of the first things we do is pick sides. We choose a side to stand on because … well … it is easier. It is easier than thinking or, even more difficult, trying to hold parts of two ideas which appear in conflict in our heads at the same time.

 

And once we have chosen a side we then go out and seek some information, or ‘facts’, to confirm not only what we believe but the side we have chosen – this permits us to maintain the status quo and chug along with Life as ‘normal.’

 

Oh.

 

The last thing we do is demonize, or dehumanize, the other side. We diminish them. Make them, their thoughts & ideas, lesser than.

....... making "they" smaller ........

……. making “they” smaller ……..

 

I would suggest this all just makes you smaller as a person <carrying around a big secret>.

 

Big secrets make small people … yeah … unfortunately all of us become smaller with a big secret.

 

 

And this smallness is compounded by the unfortunate fact that you become even smaller when ‘we’ are the people who others HAVE to keep big secrets from … because they believe, and know, we cannot handle them <or don’t believe in them>.

 

All secrets carry a weight to them.

 

===

 

“To agree to keep a secret is to assume a burden.”

Sam Harris

===

 

In fact … I could argue that all knowledge is a burden. It carries a weight of responsibility with regard to what you do with it … how you act because you have it … as well as how you think about you, and others, with it.

 

Having accepted knowledge you have made an agreement with it. I tend to small to big secrets life people communitybelieve we don’t think about this. We accept knowledge as … well … maybe like income earned – disposable income in fact. We worked for it, we earned it and it is now ours to spend as we choose.

 

But knowledge is actually more like freedom. It is an unalienable right but it is also a privilege … and therefore one assumes a responsibility to it.

 

Uhm.

 

And with responsibility comes burden. Which almost sounds odd in that something with ‘free’ in it also carries such a heavy burden.

Maybe I should just suggest that nothing really comes for free … everything has something attached to it.

 

Knowledge?

 

Responsibility … the burden of responsibility. And that is a weight you carry … one which can be as light or as heavy as you make it. But. It is a weight nonetheless. One which you learn to carry well or carry poorly.

 

Knowledge tests our ability … and our character … with regard to how well we can carry this weight. It tests how strong we are .. once again … in ability an character.

 

Having said that <and most likely having a number of people feeling a little unconfutable thinking about knowledge that way>.

 

Secrets are a completely different level of a knowledge burden.

And secrets are tricky.

 

Some are thrust upon you … unwanted but yet yours nonetheless.

 

Some are gifted you … carefully shared by someone who believes the weight it carries is too much for themselves … alone.

 

Some are just yours … built by you and carried by you.

 

But regardless of how you assume the responsibility of a secret … it is also basement of my brain secret meetingknowledge. And therefore it also carries a burden … a responsibility … and a weight.

 

I don’t have the scale to weigh them but my guess is that a knowledge secret exponentially weighs more than a traditional knowledge.

 

I also don’t have any research but I also tend to believe, just like extra physical weight, as soon as we start feeling the extra weight of a secret … we seek to shed it.

 

Therein lies the true test of character.

Therein lies how big secrets can make small people.

 

All knowledge tests you. Secrets test you even more.

 

Knowledge, and secrets, take a strength of self to carry its weight.

The weight of responsibility of having the knowledge, the weight of freedom knowledge typically gives us … and the weight of character that knowledge either makes you bigger or makes you smaller.

 

Whew.

That is a lot of extra weight we have accepted by taking on these secrets.

 

And this is where I bring in good … as in good people doing good things … as in good versus almost good.

 

That sometimes very thin line can make a massive difference in life. That sometimes very thin line can decide whether your secret makes you bigger or smaller.

 

Look.

 

If you are clever enough, even if you embrace community, you can get away with a shitload of stuff. But cleverness does not eliminate the fact you gain a bigger secret burden with every action.

 

And you know what?

 

The “community” knows we struggle with this a individuals. In fact it has even intent help flaws self bestcreated some ‘auxiliary precautions’ to help us avoid unnecessary secrets.

 

Huh?

 

This is James Madison’s Federalist Paper #51 or “if men were angels” argument:

 

===========

If men were angels, no government would be necessary. If angels were to govern men, neither external nor internal controls on government would be necessary. In framing a government which is to be administered by men over men, the great difficulty lies in this: you must first enable the government to control the governed; and in the next place oblige it to control itself. A dependence on the people is, no doubt, the primary control on the government; but experience has taught mankind the necessity of auxiliary precautions.

=================

 

We are no angels as people.

 

Secrets bear that truth out.

 

And … well … we all carry secrets.

you believe that you are unworthy of care

September 18th, 2017

attention nobody cares gift message relevant

=============

 

“As a therapist, let me just say: almost every trauma survivor I’ve ever had has at some point said, ‘But I didn’t have it as bad as some people,’ and then talked about how other types of trauma are worse. Even my most-traumatized, most-abused, most psychologically-injured clients say this.

 

The ones who were cheated on, abandoned, and neglected say this.

The ones who were in dangerous accidents/disasters say this.

 The ones who were horrifyingly sexually abused say this.

The ones who were brutally beaten say this.

The ones who were psychologically tortured for decades say this.

 

What does that tell you?

 

That one of the typical side-effects of trauma is to make you believe that you are unworthy of care. Don’t buy into it, because it’s nonsense. It doesn’t matter if someone else had it ‘worse.’

 

Every person who experiences a trauma deserves to get the attention and care they need to heal from it.”

 

hobbitsaarebas

 

===================

 

“It’s true, I suffer a great deal–but do I suffer well? That is the question.”

 

Thérèse de Lisieux

===

 

“… victimization is a way of attracting sympathy, so rather than emphasize either their strength or inner worth, the aggrieved emphasize their oppression and social marginalization.”

 

—-

sociologists Bradley Campbell and Jason Manning

 

============

 

 

Whew.

 

still talk about it you care about it trump reporting on oneselfBelieving you are unworthy of care.

I call this “victimhood backlash.”

 

Now.

 

This is different than feeling unworthy of love, respect or … well … unworthy of something or any of that type of thing.

 

In fact.

 

This is actually the exact opposite of a victim mentality.

 

This is when something truly bad has happened to you <you are a real victim of something> and you look around and say “whew, they are the real victims.” In a real sense this person then constructs an extremely viable narrative to suggest that while they are in a shithole … their shithole is nothing compared to some other people’s shithole.

 

This is not self deprecation … it is a sincere feeling that what you did or experienced was closer to ordinary rather than extraordinary.

But.

I say this unequivocally  … even if someone is shrugging off help or maybe even adamantly opposing the help … a hole is a hole and you need help getting out of holes.

 

Someone may not think they are worthy of care, or asking for help … but they need it.

 

Anyway.

 

I have two thoughts on this ‘believing unworthy of care’.

 

First.

 

A hole is a hole.

If you are in a hole, it is a hole.down in a hole layne alice in chains

 

I have written this before … a shithole is a shithole. We are not in the shithole comparison business. All shitholes are dark, deep and often don’t have a visible ladder to get out of the shithole.

 

To me?

 

Horrible is horrible.

A black hole is a black hole.

And while maybe not all holes and abysses are created equal … all seem equally deep, dark & shitty when in one.

This may not be literally true … but figuratively I tend to believe that is how we view it when encountering some shit Life gives us which places us into some dark hole.

 

Second.

 

I do not believe that victimhood is some cultural crisis <the sociologists I highlight upfront do suggest that>.

 

Yeah.

 

The things for which we can publicly accept the fact we were a victim of has certainly increased. This doesn’t mean more shit, and shitholes, have occurred … it is just that it is now more acceptable to admit them and address them.

 

Can this get out of whack? Sure.

 

But a long as someone isn’t creating a shithole and claiming being a victim then .. well … a shithoe is a shithole.

 

I would suggest that we want people who feel like they are n some shithole because they were a victim of something to speak out regardless of whether an falling down the rabbit holeeveryday schmuck like me may look at them and say “c’mon, be real, that’s Life” and maybe we should be focusing on how to better address them when they speak out.

 

We need less pandering and more reality management.  We need less judgement and more dialogue.

 

We need to grow a dialogue culture. Rather than responding to comments or behaviors with less condemnation or judgement and more engagement to engage rather than repel <without increasing victim mentality but rather managing it>.

 

But we do not want anyone at anytime to believe that they are unworthy of care.

 

Anyway.

 

I can almost guarantee almost everyone will either slip into a hole or go crashing into a hole at some point in their Life.

And that person <which means, uhm, everyone> will need help getting out of it.

 

For if you permit someone to linger too long in the hole … well … the abyss will gaze into them. And inevitably find some dark corner in the mind that they will find a place to live, eat and breathe for years and years to come.

 

Just accept what I just said without shrugging or thinking “that’s some bad shit.”

 

<Most> Holes are fine in Life.

 

They are part of Life.stay in the hole

 

Regardless of whether the shithole is incredibly shitty or just basic shit they have the same intended conclusion — you just have to make sure you know how to get out of them.

 

Ah.

Which leads me back to the opening quote.

Someone who believes that they are unworthy of care.

 

I say that because you can spend a lot of time looking around at other shitholes thinking about how to get other people out of their shitholes … all the while ignoring your own shithole, avoiding finding a way out of our own shithole and, maybe the worst, if you gaze long enough into an abyss … anyone’s abyss … it will gaze into you.

 

============

“And when you gaze long into an abyss the abyss also gazes into you.”

 

<Beyond Good and Evil> Friedrich Nietzsche

==============

 

Look.

 

I have had this debate a zillion times … the one where you discuss who has it worse.

 

Who is going through tougher times.

Who has actually gone through a tougher time.

Maybe even discussing a bad moment in life as horrible, but always discussing ‘horrible’ relative to other horribleness.

 

pick a hole in the sky and we will all be n troubleAnd while it is most likely true that, regardless of your situation, someone somewhere has it worse than you do … that thought only seems to offer some false comfort nor does it really offer any solutions.

 

To me … comparing bad situations is not only not very helpful but it also tends to suggest the wrong thing to me – “my suffering isn’t equal to your suffering.” Which tends to lead to “I don’t believe I am worthy of care.”

 

Bad. Wrong.

 

I do not believe we should be in the shithole comparison business.

A shit hole is a shithole and anyone in a shithole is just as worth of care as anyone else in a shithole.

 

 

those who tied the knots are responsible for untying

September 17th, 2017

knot getting shit done business solve question

 

================

 

“Those who tied the knots are responsible for untying [them].”

 

—–

Chinese Foreign Ministry

 

============

 

 

So.

 

We talk a shitload about “business problem solvers” or “disruptors” or any number of ‘problem/solution’ type things in the business world.

 

 

knot variants solve problems businessWell … maybe we should talk more about the knots.

 

Knots?

 

Well.

 

I have eased my way into a number of new responsibility positions throughout my career and one of the first things you start doing when you settle in is scan for the knots that are inherently strewn throughout the business.

 

Sometimes these are nicely tied knots someone has developed and set in place to hold together a process or system or principle to insure it holds something important together.

 

Sometimes these are nasty tangled threads created by someone who didn’t know their ass from their toes, or by the system itself <think of a lawn hose by the end of the summer> or sometimes they are representative of well-intended actions by a variety of people over time <trying to improve or fix something>.

 

And while those are all “sometimes”  … all times, all businesses, have knots.

 

That said.

I can also say that untying knots is not for the faint of heart. To do so well is to be part safe cracker, part surgeon and part Navy Seal.

 

Ah.

 

But not everyone views knots the same – in how they occurred and what needs to be done to untie.

 

I would suggest how you view a knot depends on whether you believe in cause & effect <a linear action model> or in a more ambiguous “a cause can create multiple effects’ model.

linear cause and effect thinking behavior knot

 

 

Let me explain a little.

 

When I started n the business world we spent a shitload of time discussing cause & effect, stimulus & response and … well … a lot of behavior based on a linear ‘if this, then that’ type model.

 

Not so much today.

 

In today’s world almost all situations <internal process as well as consumer/buyer behavior> are ‘knotty.’

knot untie business confusing responsibility

 

I often show a picture of an atom in attitudes & behavior discussion but I like the knot metaphor also.

 

Uhm.

 

Yes.

 

This type of thinking, unfortunately, increases the likelihood of ambiguity.

 

Ambiguity is not one of those things the business world tends to happily embrace.

 

To be clear.

 

There is a lot to be said for teaching young business people cause & effect basics.

I liked growing up & learning the business world encased in a cocoon of certainty type thinking. Linear type thinking gave me some clarity and it certainly permitted some fairly easy conclusions and recommendations.

 

Unfortunately I also found, over time with experience, this increases the likelihood of … well … a shitload of bad things – wasted energy, misguided efforts and monies being funneled into activity generating less-than-desired outcomes.

 

But.

It had been linear logic and, therefore, provided some certainty to base the recommended recommendations on.

 

Ah.

 

Certainty.

 

Certainty is something we all crave in business. But we may crave it for a slightly less obvious reason then you may think.

 

Linear permits us to more easily get the one thing almost everyone wants – a way to get out.

Yeah.

 

It’s not really about solutions or answers … simplistically … it is awareness that there could be a way out.

 

Just think about it a little.

 

Most of us when faced with some situation, issue or problem just want a way out of that situation, issue or problem.

 

And, yet, we spend gobs of time talking solutions and most likely invest far too much time & energy extrapolating out “what of scenarios” in seeking what happens when we untie the knot and move forward. It’s quite possible we should be investing more energy, instead, on looking at a knot and simply seeking the best way out of the knot.

 

And that is where linear thinking kicks nonlinear thinking’s ass.

 

With ambiguity the way out is not only less clear but, at times, it can seem like a crapshoot –what is behind door #1, versus door #2 … a well as door #3?

And who the fuck wants that in any business decision maker situation?

 

Which leads me back to knots.

 

As you move up in management, and Life I imagine, you either get better at linear to navigate ambiguity thinking experience business knotseeing the knot and seeing how to untie a knot … or you remain a linear cause & effect decision maker.

 

I would suggest the world can use both; however, the world <business or otherwise> cannot exist solely with cause & effect decision makers. In addition .. each group and drive the other one frickin’ crazy.

 

But … suffice it to say … we need knot un-tiers.

 

Being an un-tier actually consists of two aspects … one attitude and one expertise.

 

Attitude: personal responsibility.

 

You own the knot.

This is a metaphor … a metaphor for a problem and owning the problem.

We all inherit problems. And the most successful of us look at them as knots, not ‘some simple fix <do this/get that>. The most successful of us don’t sit around bitching about the knots, whether they were there already or created by someone else, but go about assuming responsibility for any and all knots and go about untying as many of them as we can.

But here is the thing about this responsibility. We own the knot. We do so because we know that once we are in a position to get shit done … all that matters is getting shit done. And you know you have the responsibility to do what needs to be done to get shit done.

It does no good to say “not my knot.” You have a job … they are all now your knots.

 

I would note that untying knots is kind of a “go big or go home” type venture. I say that because in business once you begin untying … well … you have to keep going. Knots, good and bad, exist for a reason … so eliminating, or rearranging, a knot will have consequences — stopping is not an option.

 

 

Expertise: ability to navigate the interweaving that binds a knot.

 

Untangling is part vision and part deft touch.

Anyone who has ever untied an ‘impossible knot’ knows that you cannot simply tug & pull … you have to ease one aspect and pull another and maybe even push in other place. Deft. And as you do so you have the vision ability to see the unseen parts and get a sense of where one ‘weave’ has appeared and where it has come from, what it crosses and if it is actually entangled with another weave.

 

———

 

knot theory getting shit done do business

—–

 

I would suggest that this is partially an ability to navigate some ambiguity.

 

Ah.

 

That last ‘navigate ambiguity’ leads me to one last thing.

 

Cause & effect thinkers can be a cleverly dangerous group of business thinkers to work with.

Using the business knot as the example … the most dangerous thing a linear thinker can do is offer everyone the false linear cause & effect conclusion.

 

Huh?false linear cause effect knot business decision

 

Think of this knot as like shoelaces. The knot is there with the aglets <the small sheath, often made of plastic or metal, used on each end of a shoelace>. The linear thinker, incapable of untying the knot suggests the knots doesn’t matter because if I have the left aglet, and the right aglet, they suggest “I can clearly see the ultimate cause & effect”.

 

That is wrong. And dangerous for making a business decision.

 

Not to put this too harshly but that logic is like saying “I love all jelly filled donuts” not knowing some are filled with shit.

 

All that said.

 

I will say that once you have tied a knot you do assume some responsibility for it – keeping it, explain it or even untying it. I mention this because a lot of us leave positions, jobs & companies and far too often leave a knot behind with no explanation.

Maybe we are embarrassed to highlight a knot or maybe we just start thinking “not my worry anymore.”

Well.

It doesn’t really matter what you think … you own the knot and you have a responsibility to talk about any and all knots with anyone who may someday want to untie it.

Enlightened Conflict