Enlightened Conflict

murphy’s laws of war (& business)

May 15th, 2013

Well.murphys stupid

This post is partially silly and partially truth.

And maybe that summarizes all of Murphy’s laws in general. What makes them fun to read is that they almost always seem to contain a <maddening> grain of truth.

I was cleaning out a folder and came across a shortened <there is a website that has almost 100 Murphy’s laws of war> list of Murphy’s Laws of war.

And, no, Murphy is no Sun Tzu <The Art of War>. Oh. But just to say this while it is on my mind … every business person should, at minimum, read The Art of War but it doesn’t hurt to have a copy of the little easy to read pamphlet in your working space. Its good <business> stuff.

Anyway.

Let me share Murphy’s version of war theory before I wax poetically on how relevant they are to business.

Murphy’s Laws of War:

 

-          Professionals are predictable. It is the amateurs that are dangerous.

-          Never draw fire … it irritates everyone around you.

-          Friendly fire … isn’t.

-          Never forget your weapon was made by the lowest bidder.

-          The enemy invariably attacks on 2 occasions:

  • When they are ready
  • When you are not

-          If the enemy is within range … so are you.

-          Mines are equal opportunity weapons

-          When the pin is pulled Mr. Grenade is not our friend

-          When in doubt, empty your magazine.

-          Don’t ever be first, don’t ever be last, and don’t ever volunteer.

-          If it’s stupid but it works, it isn’t stupid.

 

Well.

On every single point I was drawing a correlation to business.

 

interviewing jonny_asking_questions_2Professionals are predictable. Professionals can be bad … good … lazy … but predictable. And consistent. Why? Because they actually do know their shit. They may get lazy, or play politics or even get bullied by someone louder … but they really do know their shit. Amateurs? Well. Simply … they don’t know their shit. Sure. They may get lucky on occasion as well as they may instinctually be okay <on occasion> but they are extremely unpredictable. Even worse? If an amateur has an early success they stretch that to ‘I am now a professional’ and become dangerous. Amateurs are valuable to have around because (a) they can see things differently so you can work the wheat from the chaff and (b) someday they will be professionals. But on their own? They are dangerous.

 

Never draw fire … because it does irritate people around you. There is an art & a science to actually raising the objection … drawing out a complaint or criticism. It also contains risk. People do not like risk. Especially if they are not controlling it. If you draw the fire … be prepared to take the bullet(s). If you are not ready to do so? You will irritate the people around you even more.

 

Ah. Friendly fire. Let’s call it constructive criticism or what could be <and is often called> ‘healthy debate.’ Well. It may be healthy but it sure doesn’t feel good or healthy. I guess this also falls under the ‘if it hurts it must be good for you’ philosophy. By the way? That is a stupid philosophy. Work is difficult enough without offering up the supposed friendly fire to your co-workers.

 

Your weapon is made by the lowest bidder.   Oh so true. In today’s business world, despite the fact everyone says ‘quality is number one’ they don’t really mean it. Ok. Maybe they mean it sometimes. And ‘sometimes’ means … well … there will always be an aspect where someone decided to go ‘lowest bidder.’ What do I mean? I have a project with 25 aspects. I decide to go lowest cost on 15 aspects so I can go high quality on the other 10. Murphy’s Law? Somewhere within the 15 going on the cheap will haunt you. I say all that <bringing it back to business> because while you may decide to put your ass on the line because you feel confident ‘we did it the right way’ … just know that somewhere within all that ‘right way’ a component was given to the lowest bidder.

 

The enemy attacking. I laughed when I read this. Why are people in business always scrambling to address competition? Well. It’s because they are always surprised when it happens. And it’s crazy. More time is wasted (a) preparing yourself for an attack that will never come when you want it to and (b) flailing in response to an attack. The point? You control what you can control. Your own company and business. Ignore an attack if it has acceptable losses and attack when you are ready.

 

If they are in range … you are in range. To me this is the disillusionment of believing you have an advantage. Advantages are so fleeting if you blink you can miss it <and get your ass blown off>. The moment you have an advantage … trust me … someone is already moving into either (a) the space you just left to get you from the rear or (b) into the same space you are moving into to attack all on their own. Never assume you have an advantage. Never assume if you perceive you have an advantage that it will last. Well.  Never assume you are out of range.

 

Mines are equal opportunity weapons. Pointing out problems doesn’t mean you are absolved from (a) blame, (b) becoming part of the problem or even (c) getting your ass blown up. Notice how people are often hesitant to complain or point out some flaws? It isn’t because they don’t see them or recognize that they shouldn’t be solved … it’s because they also recognize that they could get hurt themselves.  Oh. That’s why having a minesweeper employee is priceless. Pay her/him anything they want if they are good at it.

 

The grenade one. Well. That is a silly one. Kind of. Why kind of? Everyone makes mistakes … in life and in work. Mistakes, like it or not, are like grenades. Once a mistake is made … the pin is pulled. It may be on a 5 second timer, 5 hour timer … even a 5 year timer … but it is a grenade and it is on a timer. Too many times I see people trapped by their own mistakes. And, frankly, they get their ass blown off simply because they held on to the grenade. I know the metaphor is silly … but you get it. In business <for sure> and in Life <most of the time> mistakes have to be shared. By sharing you not only potentially save your own ass … you most likely decrease collateral damage. Simplistically … Mr. Grenade is not your friend.

 

When in doubt, empty your magazine. Whew. If I had seen this earlier I would have put it up as a sign in my office. Inside an office there is so much discussion on strategy of what to do and what to say and ‘showing all your cards’ and when … and it is such wasted energy. If you have the bullets use them. Trust me. If you use them all and still get killed it’s because you didn’t have enough or you didn’t shoot straight enough … you didn’t get killed because you should have held one or two back. Plus. There is a fairly well-known fact that magazines <business bullets> are manufactured in quantities. You can always grab another magazine if you get the opportunity. Say what? No more magazines or bullets! Oh well. Just means someone was smarter than you and had more bullets. Holding one or two back ain’t gonna help here either. Use it if you got it.mustache reindeer

 

Don’t be first, last or volunteer. This one is tricky. But I will give a personal opinion on this … I prefer, in business, to be a quick follower. I know that may sound strange <because leading implies being first and I like leading> but I have always tended to believe the ‘first’ <in general> were simply the most hasty. The most impatient. The ones most scared to not be first. In their desire to be first they just didn’t have all their proverbial shit together. In fact … my dream business scenario is actually to see 2 hasty ‘firsts’ coming out of the blocks duking it out and bludgeoning each other. Whew. Did I just say I liked being the 3rd out of the blocks? Well. Yeah. If it could play out that way. Being last? Nope. Too late. But a quick follower? Absolutely.

 

If it’s stupid and works it isn’t stupid. In the business world … too often when things go right and someone perceives it happened out of sheer luck or ‘stupidity gone right’ … it gets ignored. It gets ignored as (a) non replicable and (b) don’t want to replicate <because it was stupid>. You want to know what’s stupid? Ignoring something that worked. I am certainly not suggesting that the ends always justify the means but I am suggesting that working is working. Somehow, someway … it worked. Therefore somewhere within what happened something was not stupid.

Please note that it is mostly the arrogant know it all senior managers who overlook the ‘stupid but worked.’ They “know better.” They “know the right way to do it.” Aw … baloney. They are being stupid.

 

Well.

That was fun <for me>.

Oddly <in my pea like brain> I thought of writing this using Murphy when I saw this list in some magazine from the J.Crew CEO on business. Maybe because some of the things he suggests would make great Murphy’s Laws at some point.

In addition? I happen to agree with him on his list. Here are his thoughts … the ones I really liked.

 

corporate cultureCreativity Tips From J.Crew CEO Mickey Drexler

 

-          “Every business could be creative.”

I talk to so many people about the lack of creativity in companies in America. Part of creativity is contrarianism. Creativity battles common wisdom. Because if there’s common wisdom, there’s an opportunity. In my own experience, whatever was a good idea was a bad idea to most people.

-          “Companies are in the Stone Ages organizationally.”

You can tell by the offices. “I’m going to see the king!” The king is on the top floor and there are 17 people in front of the king’s office. There are layers of bureaucracy. It shouldn’t be like that.

-          “Most companies should have a rule about how big they get.”

Not necessarily assigning a billion-dollar value or a 10 billion-dollar value, but companies that become too ubiquitous go one way.

-          “America’s companies are built to destroy creativity.”

If you become the head of a big company today, you’re not the youngest person in the world. You have a contract. You get a jet. You have a huge overpaid salary. You get bonuses. Do you think that CEO is going to screw around with fast, creative change? No. And the board of directors–the last thing they want is someone who’s going to change things. Steve Jobs–he would bet the company, he wouldn’t care. But there are very few people who run companies that way.

-          “You have to keep moving forward.”

Everything has a trend to it; I don’t care if it’s appliances or engines. I always ask: What has a company done in the past five years that somebody’s noticed?

-          “You cannot copy high quality.”

It takes a long time to get a reputation for quality. There are people in our industry, they’re basically copiers. Look at the cars on the streets. They all look alike. But if you put quality into a product, then have it validated, you have huge credibility. It takes time to earn that.

-          “Simplicity is very difficult to achieve.”

Try to ask someone to make a really good roast chicken.

—–

Good stuff.

Smart guy this Mickey. Maybe he should meet Murphy and create some laws.

 

morons

March 16th, 2013

 

“All morons hate it when you call them a moron.” - Holden Caulfield <Catcher in the Rye>Cary Town Council - Wellness Morons

 

Ok.

Morons is a harsh word and a harsh concept …but let’s face it … most of us have experienced that maddening discussion where we explain that seemingly simple concept … or that seemingly simple common sense point of view to someone … and not only can they not grasp it but may actually argue a completely moronic point of view that flies in the face of <1> facts, <2> truth, or maybe even <3> common sense.

In fact … during the discussion we may even try several different approaches to the idea, using every metaphor <or parable or analogy> within reach to throw into the discussion that we think the person should reasonably be capable of following.

In the end … sometimes we succeed … mostly we fail … and always it is painful <to us> and obviously moronic <to us>.

It is here I will bring up the idea of intelligence <despite the fact it may sound odd in a rant on morons>.

First. Just to set the groundwork … most everyday functions of modern life require an IQ of around 90.

Those functions include driving a car, mailing a letter, paying bills and making a bank deposit.

The more specialized the function, the more intricate, the higher the level of intelligence necessary.

Second. I am not using the term ‘moron’ as a classification of any mental deficiency despite the fact that technically ‘moron’ translates to denoting a mild mental deficiency. I am going to suggest being a moron denotes a certain deficiency … but not a mental one.

Therefore <here is where I link intelligence and the topic of morons> we can dispense with the idea that morons are stupid or have a lack of intelligence.

The deficiency within morons, or being moronic, has nothing to do with intelligence <or at least IQ>. Most have IQs at or above 90 <I made that up but I tend to believe it>.

Let me take it one step further. You cannot be a moron unless you actually are intelligent.

Because morons are actually people who have intelligence … but they waste it.

Either by using it <their intelligence> poorly or misusing it or not even using it at all.

Wow.

Bet you didn’t think I was going to head down that path, did ya?

Morons are actually intelligent? Yup. Morons are simply purposefully ignorant … but they are smart.

Uh oh.

That means morons are as intelligent as you and I <okay … maybe at least me … you are probably smarter and this is simply my issue>.

All that said … it suggests that the moronic issue resides elsewhere than intelligence.

Robert Heinlein said that stupidity characteristics <or characteristics of morons> are actually tied to ignorance <so I am going to steal that idea because I agree with Bob>.

He suggests that stupidity cannot be cured using money, remedial education or some governmental edict because inevitably it resides within a different reason … a purposeful or intentional ignorance.

Purposeful. Hmmmmmmmmmmmmmm … This means that morons actually know something to be wrong with themselves <it may be subconscious but they somewhere within they understand> … they are intelligent enough to understand … and, yet, rather than correct themselves and abandon that ‘something’ … they practice intentional ignorance clinging to that ‘thing’ and inevitably insist that they are right and everyone else is wrong.

And this is where morons are dangerous.

morons electronsVery very dangerous.

 

“Because, fanaticism and ignorance is forever busy, and needs feeding. And soon, your Honor, with banners flying and drums beating, we’ll be marching backward, backward, to those glorious ages of the 16th century, when bigots burned the man who dared bring enlightenment and intelligence to the human mind.” – Clarence Darrow <Inherit the wind>

Morons march backwards. Busily marching themselves and trying to herd the rest of us backwards to some glorious age.

It is a Life truth that fanaticism & ignorance is forever busy <and a busybody>.

I fully understand that this fanaticism and ignorance is impossible to extinguish. But that doesn’t mean it should be tolerated. Particularly if it is actually harmful.

Regardless. Tolerance is an acceptance of the morons.

And with this acceptance, albeit grudging acceptance, the morons simply see it as permission to be moronic and they gladly step up <in their forever busy way of theirs> and do harm.

Harm in the form of stopping <or even reversal> of progress … harm in marching us backwards.

Or they teach and promote falsehoods to others <others including children which is disturbing> with the hope that this younger generation will grow up and can possibly march us backwards.

All this translates into a lot of time and effort and energy lost as ignorance and its byproducts step up and suck time & energy from progress.

Ok. A Bruce thought.

I believe we can no longer afford the luxury of moronic ignorance or tolerate the presence of morons. Tolerating them leads to the creation of a sense that this moronic ignorance actually equals some sort of knowledge <which then makes them some sort of “knowledgeable person” and you know where that leads … ‘trouble in River City’ to quote The Music Man>.

 

“<there is a> … false notion that my ignorance is just as good as your knowledge.” ― Isaac Asimov

 

Morons are wily. They have the notion that their smarts, combined with their purposeful ignorance, is just as good as real unfiltered knowledge.

This is tiring to deal with.

In fact … if you find yourself surrounded by morons, rather than just shake your head, you have to purposefully accept the challenge to deal with their moronic thinking with the knowledge that they actually have the intelligence to be non-moronic <but actually choose to be moronic>. Wow. Just typing that made my head hurt.

It would take a monumental effort to create the unlikely evolutionary change where morons become extinct <that may be an unattainable objective but it is certainly an admirable objective>.

And it will take your best monumental effort to deal with a moron because there are instances where the lines are blurred and where argument and debate and discussion regarding two sides of an issue are actually warranted.

But.morons disagree

You should seek solace in that there are also issues where right is right … and wrong is wrong … and anyone who argues it looks like the guy who believes Yoda exists somewhere and The Force can be attained with focus & practice.

Oh.

And here is where morons really thrive.

Numbers & science & studies & statistics <oh my>.

Science is smart and science is stupid.

Both are true and there could be studies done to prove it.

One of the smart/stupid things about science is something called the ubiquitous study. They are excellent scientific research formats but while all studies <and most research in general> are interesting … they do not reveal eternal, all-encompassing truths.

They simply provide a glimpse into one small, carefully cordoned off area of interest. Extrapolations from the data are based on statistics and therefore do not necessarily apply to everyone and everything.

I say that because it seems like we find comfort worshiping at the altar of the ‘numbers’.

All of us seem to be considering study results and numbers to be the indisputable truth.

What a fantasy.

But it is often a fantasy land morons live, eat & drink in <and thrive in like a bacteria in a petri dish>>. Numbers are their friends and constant companions.

Morons thrive on the isolated statistic. A random factoid or piece of information that has no context nor admits it has Truth only within a limited set of circumstances. And they win a shitload of debates using this technique. How does all this happen?

Well. It sounds simplistic … but I believe we allow it to happen for a couple of reasons … first is a well intentioned but subverted belief in freedom of speech. Subverted because inevitably it is often simply ‘freedom of opinion’ these days. Secondly … ‘opinion’ forces us all to seek something tangible in which to reach some conclusion … therefore we seek statistics or numbers to identify truth <and isolate something we can all agree on>.

And numbers do not necessarily translate into Truth. Especially isolated non-contextual numbers.

In the end we seem to be damned by a society that has ingrained in us this strange belief that because we encourage freedom of speech and freedom of thought … that all ideas deserve respect and consideration that no one individual <or idea> is “better” or more “worthy” of consideration than any other.

What a bunch of bullhockey.

This has created an environment in which any moronic idea can hover around like an aggravating gnat as legitimate idea.

It is crazy.

A moron is a moron.

A moronic idea is a moronic idea.

It is time that we learned to have the balls <or spine if you are a woman> to call out the morons.

morons quoteMorons don’t like to be called morons.

Why?

Because they are frickin’ intelligent enough to know better than skate by on shallow feelings and beliefs.

And all the while you must swim in the shallow end of the intellectual debate to debate with them … you must be careful of your own ignorance more than theirs … because purposeful ignorance does have a sneaky way of creeping up on you. What I mean is that it is easier to be a moron than to not be a moron. It takes less work, intellectually and curiosity, to maintain an ignorant point of view than it takes to not only grow personally but to actually help a moron grow <which is a quite taxing job>. Frankly it is just easier to quit debating than to take on a moron. I imagine it becomes a test of character.

Regardless. I imagine in the end that is my point <the test morons give us day in and day out>.

Morons are morons because they are smart enough to engage in purposeful ignorance.

To be ignorant on purpose?

Yikes.

You would have to be a moron.

But. In the end … morons hate to be called morons simply because they are smart enough to know they could do, and be, better. Even morons know somewhere under their purposeful ignorance they should be better than what they are. I imagine the only way to beat morons is to actually get them to face that fact.

Wow. There is a tough job. But. We cannot let the morons win. Purposeful ignorance is a disease. A disease that can affect entire civilizations & cultures. That thought makes it scary to even think about tolerating the moron.

imagination defined

January 18th, 2013

imagination petSo.

I struggle to find a more important attribute in a happy & healthy person than a good imagination.

Yeah.

Maybe more important than good nutrition.

Maybe I am naïve but I tend to believe a happy mind tends to guide one to a healthier body & lifestyle. And imagination feeds a happy mind <I believe there is a Life formula in there somewhere>.

Simplistic? Sure. But you gotta start somewhere.

And I also believe all those people who starve themselves or become fitness nuts or feed themselves to attain some absurd body proportions should skip the ‘meal plans’ and ‘counting whatever you want to count’ and ‘tracking plans’ and begin with what is going on in the mind <but I imagine that is a different post>.

Regardless.

Imagination is a powerful thing to create a healthy mind <let me just focus on that aspect>. I found some guy named Murray Hunter who must feel the same way I do because he invested a shitload of energy analyzing imagination and different types of imagination and the components of a good imagination. In fact Murray defines different imaginations <which I will outline later in the post>.

I think it is helpful to state a reminder that imagination is thinking.

Sound obvious? Maybe. But I tend to believe we don’t … well … often think this way about imagination … or maybe not enough. I tend to believe imagination has some abstract reputation that makes it elusive to the many.  It sometimes becomes a characteristic of a select few rather than an aspect of all of us. In fact … I believe we herd the idea of a ‘good imagination’ into fewer and fewer people the older we get. For some reason we attribute imagination to tangible output and create imagination scorecards for people therefore leading to people who have high scores versus people who have low scores <people with good imaginations versus bad, or no, imagination>. And … well … that is kind of crazy. Mainly because that means we have evaluated an intangible <imagination> with the tangible <results>.

To me? That is nuts.

We all have imagination.

We all portray imaginative thinking.

We all may use imagination differently.

Imaginative thinking provides the ability to travel a variety of roads as we move toward some point on the horizon <in a tangible sense that would be called strategies & objectives>. By the way … that thought is relevant to Life as well as business.

Imagination simply provides us with the ability to be more divergent, or random, than logical thought. In addition imagination permits us to move more freely across different fields of thought and constructs of organized ‘attitudes & beliefs’ while logical thinking is more orientated to a narrowly focused path.

Now. Good ole Murray suggested that imagination is probably more important than knowledge <as knowledge without application is useless>. I don’t agree with that. Mostly because I do not believe you can have imagination, or at least a productive imagination, without some knowledge. Or maybe better said … more knowledge leads to more imagination. But. Rather than invest a lot of energy debating that knowledge/imagination conundrum … I will simply suggest this is the infamous chicken or egg discussion. It is simultaneous and circular. You cannot have one without the other.

Anyway.

Most of the following words are his and I apologize to him if, as I edited his words <to shape my own thoughts>, I have changed his intent in anyway.think

Suffice it to say that imagination has multiple dimensions <too many if you actually buy everything Murray is trying to sell us>. But I do believe it is helpful to analyze the different aspects of the imagination rather than simply suggest someone is ‘using their imagination’ or ‘has a good imagination’ because … well … as with most things in life … not all imagination is created equal.

So. If the topic is not only of interest to you but also important to you then understanding some of the aspects may assist in how you approach enhancing a healthy productive imagination. Here is how Murray breaks it all down <note – I am including all his categories but I do believe he dances on the head of a pin on some aspects>:

- Effectuative imagination.

Let’s call this random imagination. Effectuative combines information together to synergize new concepts and ideas. The ideas tend to be ‘visionary’ and are often incomplete. This type of imagination needs to be enhanced, modified, and/or elaborated upon as more information from the environment comes to attention and is reflected upon.

Effectuative imagination can be either guided or triggered by random thoughts, usually stimulated by what a person experiences within the framework of their past experience.  These people may also be maddening because they incubate <pondering a specific problem> by leaving the problem alone … the occasional attention lets the mind wander possibilities … or nothing … and randomly imagines a solution.

Effectuative imagination is extremely flexible and allows for continuous change. This is an important ingredient in entrepreneurial planning, strategy development, particularly in opportunity construction, development, and assembling all the necessary resources required to exploit any opportunity.

I would suggest we hate and love these people and their imaginations. In our process driven world we want to give a deadline and specific objective and milestones … and these people go to the beat of their own drum.

Here is an even crazier thought. Everyone can do this. Crazy, huh? If you buy into the randomness then some people will portray this random imagination weekly … and some once a decade. The really sad part? The once in a decade person is screwed in today’s world. If they do not deliver today they get put in a ‘non-imagination box’ and we ignore them.

Too bad <for the rest of us>. Because, frankly. an effectuative imaginative idea is an effectuative imaginative idea. One is not any better or worse than another. Quality is an independent variable where each is discrete in its value. These people, to me, are builders. Often they are building something that has never been built before <these people are often miserable because they see shit other people do not see … and, as we know, most people are resistant to the truly ‘new’>.

thinking divergence convergence- Intellectual imagination.

Intellectual is utilized when considering and developing hypotheses from different pieces of information or pondering over various issues of meaning say in the areas of philosophy, management, or politics, etc. Intellectual imagination originates from a definite idea or plan and thus is guided imagination as it has a distinct purpose which in the end must be articulated after a period of painstaking and sometimes meticulous endeavor. Murray used Charles Darwin as a prime example. Intellectual imagination <the ability to imagine that which seemed semi-unimaginable> developed his hypothesis leading to The Origin of Species which took almost two decades to gestate and complete. Darwin collected information, analyzed it, evaluated and criticized the findings, and then reorganized all the information into new knowledge in the form of a hypothesis <I imagine we can find dozens of examples beyond Darwin>. Intellectual imagination is a very conscious process.

Personally I put this in the ‘renovation’ category. These people use their imagination to take that which is, break it apart and ultimately imagine it all in a new configuration. These people are less miserable than the miserable Effectuative people mostly because at least their imaginations are using mostly existing pieces to suggest change and new.  

- Imaginative fantasy.

Fantasy creates and develops stories, pictures, poems, stage-plays, and the building of the esoteric. This form of imagination may be based upon the inspiration of some fact or semi-autobiographical experiences, extrapolated or analogized into new persona and events that conform to or stretch the realms of reality into some magical alternative option. Imaginative fantasy may be very tangible in its construct … very structural <people in real world settings, past, present, or future … or with real people in mythical settings>. Fantasy may totally disregard the rules of society, science and nature, or extrapolate them into a created future. imagination portugeseFantasy can also be based upon human emotions, distorted historical facts, historical times and political issues, take a theme and fantasize it, encapsulate dark fantasy, or evoke urban legend. Imaginative fantasy can be a mixture of guided and unguided imagination and appears to be important to artists, writers, dancers, and musicians, etc.

These people are extremely happy people … but this imagination lives in an alternative world <which means they may not fit in with the rest of mainstream very easily>. This imagination seamlessly eases its way into the world because most people clearly identify it as ‘not change’ but rather ‘not real.’ We love these people because on occasion in their ‘non-real’ imagination they figure out a way to articulate something real in our own lives. We rarely judge them on everything they do and say but rather on those magical moments when they reach inside us and show us something about the way we think or feel.

- Empathy Imagination

Empathy tied to Imagination is an interesting category. It suggests a capacity to connect to others and feel what they are feeling. Empathy imagination helps someone put themselves in someone else’s shoes. Let someone know emotionally what others are experiencing from their frame and reference. Empathy allows our mind ‘to detach itself from one’s self’ and see the world from someone else’s feelings, emotions, pain, and reasoning. Empathy links us to the larger community and thus important to human survival in enabling us to understand what is required to socially coexist with others.

Interestingly, this type of imagination, besides being extremely important in Life, can be an important characteristic in Business. It enables one to think about how competition thinks and reacts and what they would do. I guess branding can also be considered a result of empathy as marketers try and capture connections with potential customers by appealing to their emotions, self identity and aspirations.

- Strategic imagination

While Murray didn’t suggest this … I will … this type of imagination to me is very specific. Strategic is concerned about vision of ‘what could be’, the ability to recognize and evaluate opportunities by turning them into mental scenarios, seeing the benefits, identifying the types and quantities of resources required for taking particular actions, and the ability to weigh up all the issues in a strategic manner. This type of ‘imagining what could be’ helps a person focus upon the types of opportunities suited to them <their personal motivations being the main driver>.

I tend to believe  that strategic imagination translates into what we everyday schmucks would call “wise people” <not wise asses>.

- Emotional Imagination

I call this “imagining how I may feel” imagination. This is concerned with manifesting emotional dispositions and extending them into emotional scenarios. Without any imagination, emotion would not be able to emerge from our psych and manifest as feelings, moods, and dispositions. Fear requires the imagination of what is fearful, hate requires imagination about what is repulsive, and worry requires the imaginative generation of scenarios that make one anxious. Through emotional imagination, beliefs are developed through giving weight to imaginative scenarios that generate further sets of higher order emotions. Emotional imagination operates at the unconscious and semi-unconscious level. Emotional imagination a very powerful type of imagination and can easily dominate the thinking processes.

By the way … I tend to believe people who have a vivid emotional imagination are typically emotional wrecks. These are the people who constantly swing between envisioning what would make them happy and living through ‘what if’ misery <I struggle to think of anything more excruciatingly painful>. These people are almost the exact opposite of what Eckhart Tolle would call “living in the now.” They live in the ‘what if.’ Me? I would shoot myself. What a waste of a good imagination.

- Dreams.

I was surprised Murray threw dreams into Imagination but I included it because I included everything else he dreamed up <sorry for that>. He suggests that dreams are an unconscious form of imagination made up of images, ideas, emotions, and sensations … just that this imagination occurs while you sleep rather than when you are awake. An interesting thought. Dreams show that every concept in our mind has its own psychic associations and that ideas we deal with in everyday life are by no means as precise as we think. Our experiences imprint our memory passing into the subconscious where the factual characteristics can be reacquired or be revised at some point. Regardless … we are not in control of our dreams … this is completely unfettered imagination <an interesting idea in its own right>.

I will admit that I mostly left this in my post because I have a pen & paper next to my own bed. I am not sure I would call what I do when I sleep as “dreaming” but I certainly think. And it helps if I wake up to write down what I thought <before the ‘brilliance’ slips away>. I hesitate to call this ‘dreaming’ because I think of words, business & ideas … not unicorns, angels and stepping through rings of fire to save some damsel in distress. Regardless … this is an interesting aspect I am glad good ole Murray thought about.

- Memory reconstruction.

This type of imagination is the process of retrieving our memory of people, objects, and events. Our memory is made up of prior knowledge consisting of a mix of truth and belief, influenced by emotion. Recurring memory therefore carries attitudes, values, and identity as most of our memory is within the “I” or “me” paradigm. Memory is also reconstructed to fit into our current view of the world, so is very selective.

If you are truly interested in this delineation please do not hesitate to pick up Clotaire Rapaille’s The Culture Code. You will be interested because this type of imagination has to be consciously redirected because Clotaire does a fabulous job in suggesting some of the memory imprints we have are solidly imprinted in our subconscious … therefore dictating a thought platform from which our imagination leverages from. An interesting paradox if you believe imagination is a blank slate.

Done.

Whew.

this has turned out to be a bear of a post to write & edit … which is a shame because it is on a topic I truly enjoy … imagination and knowledge.

In the end I wanted to break down imagination into these somewhat absurd delineations to make a point. Knowledge <and curiosity I imagine> have almost always been discussed in infinite terms. While, oddly, imagination has been discussed as finite <as in some people do not have it>.

imagination colorsThe relationship between knowledge and imagination is inextricably tied. And both are expanding geometrically. Murray suggested somewhere in something he wrote that this exponential growth is devaluing knowledge  <but not imagination>. I disagree. Adamantly disagree.

I believe the value of knowledge, in particular, is increasing exponentially … because the game of Life has raised its competitive bar. Therefore people need to be able to use all their tools, imagination included, to be more competitive with Life <not other people>. Developing capabilities to investigate and assimilate information and inventing new ways of looking at it is becoming increasingly important. Honestly that thought is at the core of Enlightened Conflict. It is the next step from encouraging curiosity <and actually acting upon your curiosity>.

To end this whole post & thought.

Seeking knowledge and using your imagination is certainly something internally driven. However … to fully prosper it needs to be nurtured … given the space and environment to be successful.

That will not happen until everyone … well … at least the everyones who can crush the potential … recognize everyone has a vivid imagination when given the opportunity. And maybe that is why I went into such excruciating detail on differentiating imagination. Maybe somewhere in the excruciating detail some anal retentive manager/leader will latch on to a reason to give someone a chance to use their imagination.

 

finagle’s Law

April 30th, 2012

Well. I imagine I am way behind the rest of the cool people <who already know what finagle’s law is> but I just discovered it. Maybe because I had always known it as Murphy’s Law.

The generalized or `folk’ version of Murphy’s Law, fully named “Finagle’s Law of Dynamic Negatives” and usually rendered “Anything that can go wrong, will” (source: Urban Dictionary)

Finagle’s Law comes from science fiction author Larry Niven who, in several stories, depicted a frontier culture which celebrated a religion <or a running joke> which involved the worship of the dread god Finagle … and his mad prophet Murphy <hence the source of ‘murphy’s law’>.

Ok. About Finagles ´Law <before I get to the point of this little writeup>. It is an amazingly cool extraordinary mixture of cruel logic … as well as somewhat scarily indicative of everyday life. Just in case you didn’t know here is Finagle’s logic:

-          What we have is not what we need.

-          What we want is not what we need.

-          What we need is impossible to get.

-          You can get hold of this information for a much higher price then you are prepared to pay.

Ok. Here is the coolest thought. One of my favorite blogs, 50topmodels, actually wondered if Finagle´s Law got it all wrong and reexamined it as … Yhprum´s Law (Yhprum is Murphy backwards).

They actually analyzed it under the theory that ‘everything that can work, will work’ quoting Richard Zeckhauser <Harvard> “sometimes systems that should not work, work nevertheless.“

Ok. It is that last thought that made me sit up and think and decide to write.

Why?

Well. “Systems that should not work …do.” How often do people design perfect systems in the workplace, under the guise of ‘this is the way its done’ and, ultimately, it is just another inefficient process & system? Or maybe it is easy to do so everyone just does things going through the motions? Or the perfect system is <gasp> measured on its efficiency and therefore everyone simply tries to ‘hit the measurement numbers”?

On the other hand.

Someone else builds a system and has everyone working within this system that has those ‘people who designed perfect systems’ scratching their heads and saying that will never work … and, uh oh, it does work.

Yhprum´s Law. Huh? Well. Organizations are living organisms.

And just as placebos can work (lets call that the power of the mind) … a system that should not work … well … does. Why?

Because whether things work or not is often up to the people. And people are inconsistent in that they consistently do unexpectedly great things. In addition sometimes mistakes become stepping stones to blinding success. Oh. And the systems that shouldn’t work gain significant improvements thru some trial & error while the perfect systems remain … well … stagnant – never improving. Maybe it is that last thought that is so controversial in my thinking.

Perfection is often a thief. It steals fresh thinking.

Business, in general, like life, is messy. Sure. We seek perfection. It is kind of like the holy grail of ‘job well done.’

Here is the funny thing about attaining perfection.

Realistically we should be seeking to immediately change, rather than replicate, if we actually stumble upon it. ‘Doing it right’ is simply a level. And attaining levels of ‘perfection’ is good but also breeds an aspect of complacency or rote. And unless you are putting together a car, or a bomb <as an example>, in my mind we should always be aware the process is a means to an end.

Another sad thing about perfection. Nothing is ever really perfect. So when we put the label on something we are already in a bad place. As noted in alternative phrases for Finagle’s Law … let’s maybe call it “not quite the right thing.” It seems to me that systems & process reside most often closest to that phrase. And to a perfectionist that is bad and to others it is just not quite the right thing.

Ok. As for systems that shouldn’t work? the imperfect systems? The power of the mind suggest that everything that can work will work … sometimes better than others.

Oh.

And if you have that attitude .. an attitude to, rather than finding the flaws, instead focusing on the mistakes made … in my mind you end up seeking to better the system.

Ok. Moving on.

There is another aspect to Murphy’s Law … “If there are two or more ways to do something, and one of those ways can result in a catastrophe, then someone will do it.”

Now. If you think about that from a logic perspective …  this suggests <for example> that if someone plugs in a toaster backwards and it fries itself, the problem isn’t just that some idiot plugged it in backward, but that it was able to be plugged in backwards in the first place.

In other words … the flaw isn’t in the person … but rather the design. And people just make mistakes <and are not flawed>.

If you believe that … then maybe when mistakes are made we shouldn’t be blaming people but rather seeking to design a better system. Not ‘perfect’ systems but systems with the minimum opportunity for flaws. Call it constant improvement.

If you don’t believe that then you end up simply assuming people will make mistakes, some big … some small … some stupid <or some derivative of stupid> … some smart <yeah … you can still do something really smart and make a mistake>. As I stated earlier … systems are a means to an end therefore using Finagle’s Law everyone should be focusing more on the people aspect. And not in a “you suck” perspective but rather a deeper understanding for why  and how mistakes are made.

Mistakes are part of life.

I actually believe more managers should have the chart above in their offices and when mistakes are made identify which aspect the mistake characterizes. It may make us better managers and it may make for better systems (and certainly better managers of people).

Anyway.

The true Finagle’s Law is much more twisted than “anything that can go wrong will go wrong.” The Law also allows for things going well. It’s like as if the universe is merely lulling you into a false sense of security before proceeding to screw you. It also allows for things that can’t go wrong … going wrong <and within Finagle’s Law this counts as Gone Horribly Right.>

Regardless.To end this I wanted to share some last thoughts on Finagle’s Law. The law owes its existence more or less entirely to the Rule of Drama, and is especially common in Crapsack Worlds where things that do go wrong tend to go wrong in the worst possible way.

Finagle’s Law also suggests that Life has a pretty warped sense of humor in that it is obsessed with making your life as difficult and humiliating as possible.

On a slightly serious note … I imagine the potential for danger in everyday Life, within the Law, can do one of two things:

- make you scared to do anything

- make you assume that you cannot ever do anything right

I could write gobs about both of those but instead I am hoping that what I have written about Finagle’s Law suggests that successfully navigating Life takes some flexibility. If perfection is your thing … well … Finagle will be your constant companion and friend.

Take Life with a grain of salt. Things go wrong. Even when they aren’t supposed to. And things go right. Even when they aren’t supposed to.

Last. And just so you are fully aware of ‘the Law’ here are optional expressions of Finagle’s Law <so you recognize them>:

-          A Simple Plan

-          Butterfly of Doom

-          Consolation Backfire

-          Cosmic Plaything

-          Disaster Dominoes

-          Destructive Saviour

-          Deus Angst Machina when taken Up to Eleven

-          Everything Trying to Kill You in videogames

-          Failsafe Failure

-          Failure Is the Only Option

-          The Fun in Funeral

-          Gave Up Too Soon

-          Law of Disproportionate Response

-          Inverse Law of Utility and Lethality

-          It Got Worse

-          Magnum Opus Dissonance

-          Mistimed Revival

-          Murphy’s Bed

-          Murphy’s Bullet

-          My Car Hates Me

-          Not Quite The Right Thing

-          Out with a Bang

-          Phlebotinum Breakdown

-          Ashes to Crashes

-          Doomed New Clothes

-          Watch the Paint Job

-          The Precious, Precious Car

-          Random Number God

-          Retirony

-          Springtime for Hitler

-          Tempting Fate

-          Unspoken Plan Guarantee

-          Useless Superpowers

-          What Could Possibly Go Wrong?

-          You Can’t Thwart Stage One

-          Your Princess is in Another Castle

Anyway.

Finagle’s Law. Murphy’s Law. Or. My favorite? “Not quite the right thing.” Life is perfectly imperfect. You can either accept it or end up in a loony bin some day.

Enlightened Conflict