===================

“You are talking crazy-person talk. Put your words in word places please.”

―

Buffy the Vampire Slayer

====================

So.

I have relentlessly outlined Trump’s shortcomings from a business leadership standpoint.

I have relentlessly outlined Trump’s dubious relationship with the truth.

But today I turn to … well … not even his words … but how he talks.

I mean … well … who the hell talks like this?

“You know, I’m, like, a smart person.”

Uh huh.

Yeah.

Right.

I can honestly say that after having sat in thousands of business meetings, hundreds of conference rooms, dozens of boardrooms and currently trade personal emails with a wide range of business executives … the only person I have ever heard talk like this in a corporate business environment was eventually fired, monitored as he packed up his office, and escorted out of the office by security people.

He was a whack job.

And he talked like this.

All of this makes me begin to think Trump may actually … sigh … not telling us the truth when he says, “you know, I’m like a smart person.”

<note: “like” falls into the same speech pattern as the valley girl “whatever”>

The evidence continues to mount just from the shit he says that he is … well … just not smart.

I know dozens of business executives.

I know some incredibly smart people … maybe even some brilliant people.

I know some Ivy League graduates. Heck. I even know a Wharton person <Stanford people tend to be smarter & I have never met a non-smart Yale grad>.

And what I know is that none of these people talk like this.

I am no psychologist but I imagine the people who talk like this, and the ones who talk in first person <Ricky Henderson most likely being the most famous first person speaker — he called San Diego GM Kevin Towers and left the following message: “This is Rickey calling on behalf of Rickey. Rickey wants to play baseball.” > are people who are actually trying to persuade themselves that they are smart, have a good brain and know good words.

I admit when I hear Trump talk, well, I teeter between repeating Rex Tillerson’s reported thought on Trump — “fucking moron” – and simply shaking my head and saying “who the hell talks like this?”

All I know is that it seems more cartoon-like than President-like:

———————-

“I went to an Ivy League college. I was a nice student. I did very well. I’m a very intelligent person.”

‘I’m, like, a really smart person’

“I am also honored to have the greatest temperament that anybody has.”

“I would say basically we talked condolence.”

“I have one of the great memories of all time.”

“Nobody has more respect than I do. Nobody.”

“Well, I think the press makes me more uncivil than I am. You know – people don’t understand – I went to an Ivy League college. I was a nice student. I did very well. I’m a very intelligent person. You know, the fact is, I think, I really believe, I think the press creates a different image of Donald Trump than the real person.”

“… my uncle was a great professor and scientist and engineer, Dr. John Trump at MIT; good genes, very good genes, okay, very smart, the Wharton School of Finance, very good, very smart

“My generals and my military, they have decision-making ability,”

“The response and recovery effort probably has never been seen for something like this. This is an island, surrounded by water. Big water. Ocean water.”

After arriving in Israel from Saudi Arabia, Trump told his hosts: “We just got back from the Middle East.”

And, of course,

Trump to hurricane victims in Puerto Rico: “Have a good time”

===================

I am not the sharpest knife in the drawer but, c’mon, no reasonable business person with any reasonable experience talks like this.

And we know that.

We do.

For some we knew this is not normal behavior earlier and for others it has been a grudging realization.

That said.

While we know no one should talk like this we have two problems in finally admitting it & dealing with it:

• The Slippery slope of excuses.

I have written several times about the “slippery slope of ‘just this once’.”

Just once becomes … well … okay just one more time … and then … oops … and you are well on your way on the slippery slope.

Suffice it to say a shitload of people are on the slippery slope with regard to making excuses for Trump.

And they know it.

And while those of us not on the slope can stand there and be righteous … I think it would behoove us to recognize that any slippery slope is a sonuvabitch to get off of.

We would be foolish to utter some simplistic tripe like “just do it” … just get off it.

We would be foolish because it is difficult — for everyone <if you have ever been on a slippery slope … despair, small lies, depression, etc. … you understand>.

Give someone a hand.

Help them.

Quit moralizing. Quit being righteous. Quit being holier than thou. Just fucking help them get off the slippery slope.

• Holding him accountable and our own accountability.

Oh … shit. Accountability is a two way street. No matter how heinous Trump may be on occasion if you hold him accountable … you will also be held accountable. What that means is it inevitably becomes a comparison of ‘failings.’

Well.

That sucked to type.

This means failings of character.

This means failings in judgement.

All of your own failings enter into the accountability fray <and I can guarantee he will bring them into the fray>.

If you make him accountable for his, you need to be accountable for yours <and do not be defensive in doing so>.

And this means dealing with a ‘counterpuncher’ who cannot discern the false equivalence between character failings and judgement and simply hammers away in his simplistic grade school rhetoric in a “if this, then that” pushback.

That sounds … well … horrible. But here’s what you have on your side.

Remember … who the hell talks like that?

Yeah. That’s his weak spot. Accountability does not need intellectualism so you can leave the high falutin’ words at home. Accountability of character & judgement is easy to articulate. It is easy because people really do know right from wrong and that how you win matters more than just winning … they just need to be reminded. And when they are reminded … people will hold him accountable.

Look.

No truly experienced normal business person talks like how Trump talks. They would get kicked out of any office in any viable business in America.

Trump has had 71 years, access to some of the finest America has to offer in education and the opportunity to learn more through experiences than most of us could ever dream for.

He has squandered them all.

Other than being able to bully his way through real estate transactions and make gobs of money off of licensing deals <which is simply being a grifter> he is hollow … hollow of even the most basic information a United States high school senior possesses.

If we cannot win against someone who talks like this, who is hollow … well … WTF … we don’t deserve to win.

Me? I would take him on anywhere at any time. He is hollow, I have seen hollow in business, and I know hollow cannot win.

===============

“The saddest aspect of life right now is that science gathers knowledge faster than society gathers wisdom.”

—

Isaac Asimov

==============

“So I don’t want to paint with too broad a brush when I say that you were warned about this man—and you ignored our warnings.

We were right; you were wrong.

The masses, it turns out, sometimes are asses.

Sometimes the people who actually pay close attention to politics know more than the disgruntled populists and nationalists who are willing to gamble on the future of this great republic—and on the reputation of a conservative philosophy that goes from Aristotle to Burke to Buckley—in order to boost a reality show host.

You elected your guy, and look where it got us.”

—

Matt Lewis <Republican Conservative>

================

Ok.

I probably get in more heated debates over Trump voters than almost any other topics discussed these days – with both Trump voters and non-Trump voters.

I even know why it happens … we generalize and we label.

And in generalizing we force a Trump voter to defend other Trump voters, who most likely voted for Trump for some other reason than the one they are defending, and the non Trump voter paints all Trump voters with the worst of the worst attributes <the truly deplorable aspects>.

This is crazy.

No.

This is stupid.

The majority of Americans don’t have a label attached to them other than “get up and go to work and get shit done” people.

People rarely self-identify as a CNN watcher or Fox watcher or MSNBC watcher … or a republican or democrat … or any fringe group when you meet them.

We apply the label on them … we generalize for them.

But most people are labeled by … well … community, family and what they do to earn a living every day.

Sure … elections force most of us to take some stand but most of us embrace that stand with some unease. We would rather be defined by what happens in our day and lives than by whom we elected to vote for.

Most of us have our own imperfections and flaws without having to explain, or be defined, by some imperfections and flaws of someone who we voted for.

Most of all the label stuff is crap.

And maybe what is worst about labels are they suggest most Americans have to be “x” or they are “y.” That is complete and utter bullshit.

I can be tough on immigration and still be compassionate.

I can have government les involved in healthcare and still make sure a safety net is available for all people.

I can increase my military budget without being some “hawk” who wants to drop bombs on everyone.

I guess my real point is that most Americans want it all and chafe when it is suggested they have to choose one thing or another. While TV pundits went out of their way to suggest this last election was a ‘binary choice’ the truth of the matter was that the decision on who to vote for was more likely a complex more-than-binary choice.

Which leads me to the Trump voters.

Up until now I have leaned heavily on the fabulous CBS News Nation Tracker Poll <CFM Strategic Communications panel survey> which outlined that the nation’s view of Donald Trump as President breaks down into four categories – Believers (22%), Conditionals (22%), Curious (21%) and Resisters (35%).

The first category are true believers who think Trump is on the right track. Conditionals generally support Trump, but may not approve of everything he does or says. The Curious are opponents, but could be swayed depending on Trump actions. Resisters see no hope in Trump and oppose him across the board.

But now there is a new piece of research out which breaks Trump voters into 5 groups which I will use to make my point again.

To summarize it I offer these 5 numbers to keep in mind:

American Preservationists (20%): 12 million people

• These are the core ‘always-Trumpers’ … this is also the group who think anti-white discrimination is a much more prevalent problem than is discrimination against any minority group <which is, realistically, false>

Staunch Conservatives (31%): 19 million people

• These are the core Republicans who would most likely vote for any Republican even if it was an alien

Anti-Elites (19%): 11 million people

• These have relatively cooler feelings toward Donald Trump and nearly half had favorable opinions of Clinton in 2012. This group shifted most dramatically, however, against Clinton by November 2016.

Free Marketeers (25%): 15 million people

• Small government fiscal conservatives, free traders, with moderate to liberal positions on immigration and race.

the Disengaged (5%): 3 million people

• This group does not know much about politics, but what they do know is they feel detached from institutions and elites and are skeptical of immigration.

USA population: 326.5 million people

USA adult 18+ population: est. 250 million people

<note: I used 60 million Trump votes to simplify my math and come up with people numbers>

The other thing I always keep in mind is that nowhere along the way, primary & general elections, has Trump ever won the popular vote. In the primaries Republicans voted in significant numbers for anyone but Trump <almost 2/3^rd of primary votes did not vote for Trump>. My point in all these numbers is that Trump voters are not just an American minority/splinter of the whole but a relatively small <but loud> group.

Regardless.

Here is the topline good news … I would estimate we have less than 20 million, my guess is maybe 15 million, truly deplorable people in the USA … say maybe 6% of adults. Here is the bad news … we tend to suggest those 6% are representative of all Trump voters <as well as all that is ignorant, deplorable and bad about USA>.

Anyway.

We screw up numbers in generalizations all the time.

Not all Trump voters voted for the same reason nor do they have similar issues.

It’s just like discussing “the 99%.”

The 99% are a mix of the wretched of the earth, the everyday schmucks who want to do the right thing and a fairly large group of upper middle class <doctors, university teachers, journalists, senior management, politicians>. It is the mixed bag of people who, without them, the 1% would cease to exist.

Lumping them all together in the 99% is almost suggesting that is America’s middle class which then suggests opportunity is equal to all <and the 1% should be everyone’s objective>.

Trump’s voters were a mixed bag of people with some good reasons to pull he lever for Trump and some bad reasons for pulling the lever for Trump.

Anyway.

I purposefully called this piece today “deplorables defined” to make a point. Of course not everyone who voted for Trump is deplorable … and Hillary never suggested such a thing. But … gosh … maybe we should have listened to her a little more closely … and maybe we should have listened to the entire speech … and maybe, just maybe, it is possible she was right:

——————

“I know there are only 60 days left to make our case — and don’t get complacent, don’t see the latest outrageous, offensive, inappropriate comment and think, well, he’s done this time. We are living in a volatile political environment. You know, to just be grossly generalistic, you could put half of Trump’s supporters into what I call the basket of deplorables. Right? The racist, sexist, homophobic, xenophobic, Islamophobic — you name it. And unfortunately there are people like that. And he has lifted them up. He has given voice to their websites that used to only have 11,000 people — now 11 million. He tweets and retweets their offensive hateful mean-spirited rhetoric. Now, some of those folks — they are irredeemable, but thankfully they are not America.”

“But the other basket — and I know this because I see friends from all over America here — I see friends from Florida and Georgia and South Carolina and Texas — as well as, you know, New York and California — but that other basket of people are people who feel that the government has let them down, the economy has let them down, nobody cares about them, nobody worries about what happens to their lives and their futures, and they’re just desperate for change. It doesn’t really even matter where it comes from. They don’t buy everything he says, but he seems to hold out some hope that their lives will be different. They won’t wake up and see their jobs disappear, lose a kid to heroin, feel like they’re in a dead-end. Those are people we have to understand and empathize with as well.”

—————-

Sigh.

Of course, none of us really did pay attention to it all <even the mainstream media which was supposedly all in her camp> and paid the price of not doing so by missing her statement about empathizing and working for better lives for those Trump supporters who aren’t scum-of-the-earth deplorable dumpster fire pieces of shit.

Would I have used the word “deplorable?”

No. probably not.

She probably should have been more specific and named them out, as the Alt-right, misogynists, white supremacist, KKK, and Nazis. But you know what? We are dancing on the head of a pin. ‘Some’ deplorables voted for Trump, ‘some’ deplorables still support trump and ‘some’ deplorables are irredeemable.

Ok.

Let me spend a moment more on ‘deplorable’.

While I, personally, would have not used the term with regard to some Trump voters I believe the only true mistake Clinton made was apologizing. She should have tripled down with clarifying & defining … and suggesting <in some way> we all have a deplorable ‘voice’ inside us whispering fears and untruths and … well … the bad shit we think about people who do not look like us.  And point out that Trump whispers, in a bombastic way, to our deplorable inside … and we shouldn’t permit him that victory <because Americans are better than that>.

By the way … I do believe that. And while there certainly are some truly deplorable people in the USA I would like to think 99% are redeemable not because they need to be redeemed but rather they need to understand they can ignore that voice inside and still get ahead and ‘win.’

In the end I offer two numbers.

15 and 30.

If you scour some of the more random assessment of the population and their views with regard to Trump you will find these two numbers <or close to them> constantly bubbling up.

15%.

This would be the % of people who would follow Trump like lemmings over the cliff. He could bomb Alabama and they would find a good reason he did it <note: these are not all deplorable people but deplorable people reside within this number>.

30%.

This would be the % of people who wouldn’t follow Trump if you told them you would win the lottery. He could apologize every day until the day he died and they would still find a reason to suggest he pissed on Mother Theresa’s grave.

Anyway.

I don’t know Trump nor do I wish to ever meet the man but if I could whisper these numbers into his head … I would. They reflect the precarious nature of his presidency <or his reelection>.

I am under no illusion that Trump truly has any desire to unite the country but the numbers reflect the fact America is not deplorable by nature and the bigger message opportunity, to inspire people, is to remind them of that.

===

“A diamond is a chunk of coal that did well under pressure.”

——

Henry Kissinger

====================

“When you do things right, people won’t be sure that you have done anything at all.”

–

God (in Futurama)

===

Well.

Think what you want and say what you want to say about Kissinger … but the opening quote is awesome <although, geologically speaking, it may not be truly accurate>.

In our quest for recognition as a leader many business people, and leaders in general, seemingly get shoved <on seemingly a daily basis> into some absurd universe where everyone judges you <mostly on some absurd views of ‘being noticed is what matters’ or ‘shine bright like a diamond‘>. I say that because this means thinking of yourself as a piece of coal seems … well … quite underwhelming and quite ‘unleaderly’ <I made that word up>.

Uhm.

But.

One of the most frustrating things you learn early on in a management career path is that you do not get credit for what you are expected to do. And maybe what makes this most frustrating is that this lesson applies to a crisis as well as the most mundane everyday grind responsibilities.

But.

The thing is as you gain more and more responsibility you learn that this is actually a good thing.

People like reliability.

People like consistency.

People like a foundation of quiet competent leadership.

People like you doing what you are supposed to do <with little fanfare>.

This is a lesson learned early on in a management career … and you can tell the leaders who <a> did not learn it or <b> saw the lesson but lack self-confidence … because they … well … ignore the lesson and exhibit ongoing aggravating self promotion <even on the things they are expected to do>.

That said.

This doesn’t mean you aren’t tempted to take a moment or two to point out, sometimes in some fairly loud messaging, that you want some credit for what you are doing.

This is the ‘dance.’

The management & leader “credit dance.’ I call it a dance because every good leader knows they have to do some self-public relations and, yet, they don’t want to be seen as doing any overt self-public relations.

===============

“The price of greatness is responsibility.”

—–

Winston Churchill

=======

Being a great leader is all about doing your job and doing the right things at the right time … and <I imagine> figuring out how to actually tell people that you did the right things at the right time. This means not being seen a as blowing your own horn or being some narcissistic attention seeking, credit seeking asshat but rather one who understands it really isn’t about gaining credit or accolades but rather reassuring people that the right things, the good things, just get done under your watch.

I would note that reassurance is a powerful tool. It is powerful because doing things right isn’t about small … nor large … but if you do it right … really right … people will not really be sure that you’ve done anything at all and, yet, feel reassured that you are there.

Now.

In today’s bombastic world it can actually become a bad thing if no one notices. Why? <insert a ‘huh?!?’ here> because someone else at the exact same time is telling everyone what they did … and yes … unfortunately … often the squeaky wheel does get the grease.

Aw heck.

The truth is that the value is never in the credit. And leaders know that. And we everyday schmucks need to remind ourselves of that more often.

—-

“I alone cannot change the world, but I can cast a stone across the waters to create many ripples.”

————

Leaders know that the little things can matter and that just delivering upon what you are supposed to do really matters <a lot>.

A subtle touch can create the needed ripples. Doing what you are supposed to do insures the right ripples are always … well … rippling.

Good leaders know you can be the initiator, instigator or implementer … or even all of them … and it doesn’t really matter.

I would note that within the realm of doing what you are supposed to do about the only thing that can truly diminish ‘greatness of simple doing’ is not accepting responsibility – for the bad and the good and all that it takes to get to either place.

I would be remiss if I didn’t point out that what I just stated is ‘character’.

Leaders don’t lead by asking or telling people to follow it most often happens by doing the shit you are supposed to do really well.

I know. I know. That doesn’t sound “great” but greatness really cannot be achieved without it.

Oh.

This kind of suggests that greatness is a contradiction.

Let’s use Winston as an example.

Huge ego. MASSIVE ego. Charismatic speaker. Maybe one of the greatest orators of all time. Made some huge mistakes. HUGE mistakes. …. But humble in his responsibility. He permitted  the people to get credit for success and strength and what needed to be done … all the while doing what he as supposed to be doing.

He was vocal, and sincere, on issues and the people of Great Britain getting credit.

All despite his ego.

Great leadership reflects a unique balance of ego and humility. Ego to effectively lead and humility to be effectively followed.

I would imagine those with the greatest character reside somewhere on the line between those two things.

I would imagine those with the greatest character reside somewhere in between not getting credit for what they are supposed to do and actually being acknowledged for enabling greater greatness.

Well.

I know it isn’t popular to say this but most of the best things in Life, and leadership,  are found in the unspectacular:

• The best people more often than not go unseen and unnoticed by the majority.
• The best moments more often than not go unseen until looking back.

Just as perfection is most often found in the imperfections … spectacular is most often found in the unspectacular. And, yes, doing what you are supposed to do is unspectacular.

But I would argue the spectacular would never ever happen if the ‘supposed to do’ shit never happened.

In the end.

Great leaders are often judged by what you don’t see them doing. This also means great leaders are often judged by what they feel comfortable remaining silent about … by what they don’t say about what they are supposed to do and supposed to be.

I would be remiss if I didn’t point out this is a little more difficult than it may appear.

It is a little more difficult because a great leader does have to have some ego and some higher level of confidence and, therefore, some positive affirmation kind of helps to put some well needed oxygen back into the confidence balloon.

It takes a awhile to learn you don’t have to ask for oxygen or even try and fill it yourself … well … at least good leaders learn that … the bad, insecure ones never do.

===========

“To think is easy. To act is difficult. To act as one thinks is the most difficult.”

–

Johann Wolfgang Von Goeth

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“But if these years have taught me anything it is this: you can never run away.

Not ever.

The only way out, is in.”

–

Junot Diaz

===================

Well.

Almost every business I have ever crossed paths with has claimed they were running hard. Shit. I have never met a business that said “well, we don’t believe in running hard … we are walkers.”

Trust me when I say most businesses do not really run hard.

I know that because once you have <a> seen and experienced a company that runs hard everything else will look slow and <b> we have all ‘run hard’ in selected moments in our business career but 99% of those companies also say “it is not sustainable” and 99% of the time run at a lower gear.

That said.

When a company is running hard there is a slightly odd dynamic that almost always occurs … wondering whether it is worth it.

Yeah.

When a company is running hard, working hard and doing hard things daily it can be easy to wonder whether it is worth it. Wonder if you are reaching objectives fast enough, doing the right things and whether you are actually getting closer to where you want to be.

By the way … this wondering is often exacerbated by poor managers and management who constantly create a false sense of urgency and manage deadlines like a caffeinated rabbit.

Regardless.

I feel relatively confident most managers fuck up how they address the wondering.

This happens because we inherently want to show people they reached something … a goal, a milestone or some ‘finish destination’ when , in reality, progress is the value you should be showing them to show a causal relationship to the energy they are expending. They are running hard, you are asking the company to run hard … you want to show them a often as you can that they are actually making some progress.

We fuck it up because we just aren’t taught that it is okay to let them know … “well … we are lagging behind on some sales objectives, but this doesn’t mean someone is doing something wrong, or you aren’t working hard enough or that some competitor is doing some magical thing better than we are.”

We fuck it up because most of us do not know how to deliver that message well.  most of us make it sound like we are chasing some unrealistic goal, or maybe we throw in some false sense of optimism or maybe we actually create some ‘midway milestone’ which actually encourages people to maybe invest a little less hard, a little less running and a lot more ‘maybe that is enough.’

When your people are running hard you don’t want to tell them that it is … well … going to be hard and that is why you are actually running hard.

But you have to tell them.

Well.

You have to if you want them to keep running hard.

Tell them: You are asking people to change – and change is hard.

Most businesses aren’t just selling shit <something> they are asking a potential buyer to change – change current product, supplier or behavior. While change really is hard … we get better at explaining how this change we are asking them to do … is easier than they may perceive every day. Sometimes we have to weave our way through objections and sometimes we have to hammer our way through objections … but everyone, every sales person, service person, management, support staff and anyone who interacts with current and potential customers are doing their part today and doing even better the day after.

And while asking someone to change is hard actually implementing the change is harder. I sometimes believe most businesses are in the change management business more than anything else.

You have to tell them you know that no one is better at explaining why that change is good and how that change can occur.

The truth is when you are running hard, and not running simply for running sake, people get better at this every day.

The truth is we are not where we want to be but getting there … and getting better at getting there.

Next.

Tell them: You are asking people to believe what you already know – and educating is hard.

Even if your company is good, really good, and even if your company is the best, the leader, every company does have competition. People just don’t believe you just because you are the best or the leader – and most of your people know that <no matter how frustrating it is>. In today’s skeptical world people just don’t say “oh, okay.” And, frankly,  we don’t want someone to say “oh, okay” when one of our competitors makes a claim.  We shouldn’t, and don’t, expect our customers and potential customers to simply believe everything we say. This means we need to educate and consistently address each question and request as if each answer is THE one which will make them a partner of our company.

The truth is we are not where we want to be but getting there … and getting better at getting there.

——

“If in a company you change nothing, you are sure to fail.

 

If you change everything you are sure to fail as well.

 

So the art of winning resides in your capacity to draw the fine line between what should be changed and what should not.

 

=

Jean Marie-Dru

——

Look.

Running hard is not the same as running fast. But businesses are impatient, in general, and absolutely over-the-top impatient if they feel like they are running hard.

This means you have to tell them some truth about themselves and the company.

I doubt you will ever get to where you want to be as fast as you would want. I imagine every leader in every industry is always perpetually dissatisfied in this way. I imagine every adventurer, every explorer and every innovator is always perpetually dissatisfied in this way. I imagine this is partially what makes an average company great – you understand that tomorrow’s company will be a little bit better than the company today.

Our sales will come. They will never come as fast as you want but our company doesn’t just work hard, you work smart and success is ours whether it arrives in small steps or great leaps.

Anyway.

I have away said this — part of what makes a company great is that feeling of dissatisfaction.

A great company wants to be more agile, move faster, and retain that perpetual feeling that they can always do more and be better.

A great company has a spirit that drives them and gives everyone the sense that tomorrow is another opportunity to be better than today.

A great company, typically, does run hard but, maybe most importantly, has a leader who can breathe constant oxygen into the runners in a way that is neither false nor insincere.

Not everyone who says they are running hard are really running hard but if you are in a company who is … I can almost guarantee the organization will explode without good leadership and will be an Olympian marathoner with good leadership.

======================

Seth Meyers

—–

Yeah, “fair” is a word we talk about. We talk about “fair” when we talk about “even.” I feel as though “even” can sometimes lead to false equivalents, whereas “fair” is, is this how you’d like to be treated if somebody disagreed with you?

We all have bias, we all have a point of view. I think the best you can do is try to be aware of it and try to make sure that the bias doesn’t make you treat someone else unfairly.

=====================

Ok.

Today, in this world & in this environment, I could be having a discussion on some topic and make a statement and 99% of the time the other person will say <usually indignantly> “where did you hear that?” … and I could say “well, Albert Einstein said it” … and I can almost guarantee I will get the following question … “when did he say that?” … and if I said “well, he said it on <pick your poison … FoxNews, MSNBC, CNN, NYTimes, Washington Post, etc>” … I can almost guarantee I will get a ‘lean-back-in-chair-moment combined with a sage “oh, he is biased.”

Yeah.

Albert Einstein.

Biased because he decided to say something smart but, unfortunately, on … well … some venue.

Suffice it to say that, lately, it seems like anyone you disagree with or anyone who espouses a different view than you is “biased.”

This is crazy.

And it gets crazier because the same people who are quick to brand some mainstream news venue as biased are the same ones to place blind faith on some random internet website espousing something they agree with.

Let’s be clear.

Professional journalists may slant their work toward their own views but non professionals, and opinion people, are biased.

The vast majority of websites and blogs out there are, for all intents and purposes, biased.

Placing those important nuances aside … everyone should assume a fact is a fact and a fact can be delivered in a variety of ways – slanted, biased, fair, straightforward, misused – but it still remains a fact.

Bias:

Prejudice in favor of or against one thing, person, or group compared with another, usually in a way considered to be unfair.

Most people would suggest that any site that only focuses on one side of an issue without giving the same amount of “unbiased” coverage to the other side is biased.

Fox News. Biased.

MSNBC. Biased.

The Nation. Biased.

Federalist. Biased.

Pravda. Biased.

Yep. All of them.

Biased.

I, personally, do not call them biased <at least their news programming/pieces … not their opinion programming/pieces>.

I would call them intellectually slanted toward a specific view but still factual & truthful journalism. For the most part, if it is not an opinion show, you will receive some facts to sift through.

Yeah.

Some of the stories they publish are great, helpful, and insightful.

Yeah.

Some of them are extremely one-sided.

And while this one-sidedness may be well intended all it really does is drive us into deeper separation and make the ‘bias gap’ seem deep & wide.

Here is where the real trouble begins.

If everything is biased … who offers the truth?

Who you view as biased I view as a purveyor of truth … well … where is there any place for truth between us?

We cannot afford to be in an information gathering world where we “take what resonates and leave the rest.” We cannot because what resonates isn’t always what is reality or truthful. It is actually more likely to simply fit your belief system.

Uh oh.

If it fits than what doesn’t fit is biased.

Once again.

This is crazy.

I tend to believe this is a reflection of a number of things all grounded in the inability to know who to trust <because if I accepted an expert as an expert then I would be able to accept an expert speaking truth I could believe as unbiased>. I tend to believe there is a strong strain of “anti-intellectualism” or maybe it is better called “a gut instinct opinion world” in which facts only confuse the issue <therefore shouldn’t be pursued> and rational thinking is actually ‘common sense.’

Sigh.

We live in a wacky world in which we have no experts, we trust no institutions to not have some nefarious intent and truth is in the eyes of the beholder.

We live in a wacky world in which articles by professional journalists, which are fact-based, are confused with op-eds <opinion & editorials> which is … uhm …  an opinion, a column, meaning it does not have to be unbiased, fair, or balanced.

We live in a wacky world in which the internet is like the wild west of information. There are minimal laws, minimal enforcers of laws and a shitload of people who are willing to have a dubious relationship with any law <and truth or proper use of facts>.

We live in a wacky world in which people have more access to an almost unlimited unfettered amount of information and they also have the freedom to contribute to that unfettered amount of information as they see fit.

We live in a wacky world where even the people who are allegedly so concerned with finding the truth circulate a shitload of bullshit.

Yeah.

It is a wacky world.

That being said, it is not wacky enough to simply discard good smart thoughtful factual information <some would call that “Truth”> under some wacky filter we apply to every mouthpiece which makes that mouthpiece conveniently “biased” so we have an excuse to disregard the information.

I believe we can find fair, even and biased wherever we may choose to look. I can find it on FoxNews, CNN, MSNBC, BBC and almost every venue with professional journalism employees. It doesn’t mean they will not slant the information. It doesn’t mean they may conveniently leave a fact or two out.

But in this wacky world I cannot afford to discard everything and I, frankly, have no desire to just discard what doesn’t meet my current views.

I believe that each of us needs to take responsibility for detaching ourselves from what we want to be true, and get off our lazy asses to find out what actually is true … and stop using “biased” as a reason to not consider what was shared.

I will end where I began:

We all have bias, we all have a point of view. I think the best you can do is try to be aware of it and try to make sure that the bias doesn’t make you treat someone else unfairly.

===========================

“It’s more interesting to ask the question about America itself, not the America of Trump or the America of Obama, but what is today the appetite of the Americans, really, to have an active role in the world affairs?”

———–

French Ambassador Gérard Araud

=====================

“A person’s a person, no matter how small.”

―

Horton Hears a Who!

=======================

So.

I almost called this the shrinking of America.

What I mean by that is America is shrinking in the eyes of the world.

That said.

Let me begin by framing this from a business perspective.

Business leaders are responsible for the growth of their business on a number of dimensions not just $’s.

You can only hold on to your position for so long if you are having some economic success but the company brand and image is suffering.

You can also only hold on to your position for so long if you are having some economic success but the board views it as a poor long term strategy.

You can also hold on to your position for so long if you are having some economic success but perceptions of your leadership are not very good.

But that’s business <and we assume anyone who rises to a business leadership position knows this … as they should>.

I say that because a business can grow in a variety of dimensions not just profit & sales … there is also strategy, positioning and leadership. And if people start to doubt your business on any of those dimensions it is kind of like a balloon … they become little pin pricks and your ‘balloon’ starts shrinking.

And that is what is happening to America from a global perspective.

Pinpricks in the American balloon.

The pinpricks are doubts … in leadership, reliability, consistency and … well … civility <note: I could have added intelligence but I will not>.

I am not making this up.

A Pew poll of 37 countries ranging from large to smaller shows attitudes toward the United States have collapsed since Trump took office. At the end of Obama’s presidency, 64% of people in these countries said they were confident in the US president. Today, that has fallen to 22%.

In addition. Opinions of America overall have fallen by 15 points.

This Pew study examined global attitudes toward America since Obama left office and Trump has assumed the leadership role. Suffice it to say … it is really tough reading for any American.

On all attitudes America is shrinking.

The only places in which Trump’s numbers rose versus Obama are … uhm … Russia <which rose a staggering 43 points, 11% to 54% confidence>and Israel.  And, I would note, that despite the common perception Obama was loathed by Israel, Obama’s confidence ratings varied from 49% to 71% during his administration as compared to Trump’s current 58%.

Just to drive a nail into this particular coffin a little deeper … if I were to pull Russia and Israel out of the study … uh oh … confidence in America would drop into the teens <gulp>.

6 months into a Trump presidency and the pace and the depth of the decline driven by Trump’s leadership, or lack thereof, is stunning. Trump’s belligerent style and immature substance is not only affecting his approval scores domestically … but also internationally. He currently wears the mantle of “shrinker in chief.”

Whether one believes in the accuracy of polling or not, and not many sane people doubt PewResearch> the consistency between domestic numbers and international numbers should make anyone and everyone take a moment and pause.

I could even argue the domestic numbers only look better than international numbers because Republicans are stubbornly hanging on to Trump despite having some serious doubts. If I were in the Trump White House I would be eyeing this Pew report and thinking “yikes, this is my floor here in the USA <22% or the teens>.”

We are shrinking.

And it is sad.

Now.

Trump supporters will flippantly suggest they don’t care about what other countries think about Trump & the USA because it just doesn’t matter.

Which leads me to my point <other than expressing some sadness> … a word to the wise <and even a word to the intellectual dwarfs>.

It does matter.

And it really matters if there is a lack of alignment between perception & reality as well as domestic attitudes & perceptions and international attitudes & perceptions.

That matters because alignment is what makes countries, and businesses, effective AND efficient. It eliminates the herky jerky of misunderstanding and the slowing inherent in having to overcome any negative aspects which could be obstacles.

Yes.

Alignment is important.

Any sane business leader knows that sustainable success is not found in some transaction or some event or even being viewed positively by some others <here & there>. They know success inevitably begins and ends in internal alignment.

Instead of promoting American leadership & unity, Trump is leaving a vacuum internally, domestically, by stubbornly gripping onto a minority view with regard to what people want and what is actually best for the country long term.

This gets exacerbated by the fact he is doing so within his own management team as well as within his ‘employees’ <the citizens … all … even the ones who did not vote for him and did not vote>.

In addition.

An “every man for himself” attitude doesn’t really encourage a positive transaction relationship but rather it encourages a sense of chaos … which leaves Trump and the US with fewer friends and less influence.

I have said it before and I will say it again … this is solvable. And it is solvable not through transactions but rather by … well … internal <domestic> alignment. Trump often argues that words don’t matter and behavior is more important.

Oftentimes this is true, however, words can often build the doorway through which skeptics & doubters can walk through to get a little closer to the alignment America needs to progress – economically and mentally.

If Trump were to triple down NOW on building unity domestically, it would go a long way to stopping the shrinking of America <note: but I seriously doubt something like this is within his DNA>.

Finally.

The deal.

Negotiating.

Or the art of the deal as a leader.

It seems his single-minded pursuit of individual challenges or countries does not translate to the complex politics of … well … the EU, China, Russia, the Arab & Muslim world, or anywhere.

As a result, the “best” dealmaker is starting to look like he cannot make a deal.

Sure.

He can complete some transactions <albeit they all seem to be about getting paid to arm the rest of the world with as many weapons as possible> but transactions are not ‘deals.’ NAFTA is a deal. The TPP was a deal. We have trade deals with people. These are not “let’s make a deal for this space” but rather a more complex web of multiple variants in which over time the variants will … well … vary and yet the ultimate outcome overall is positive.

That’s not his kind of deal.

And, frankly, that’s not the kind of ‘deal’ other countries truly desire.

But Trump’s dealing and his character are so intertwined it is almost like a Gordian knot.

That matters as we discuss shrinking.

PewResearch, who makes every attempt to be unemotional and unbiased, said this in their report:

Confidence in President Trump is influenced by reactions to both his policies and his character. With regard to the former, some of his signature policy initiatives are widely opposed around the globe.

Trump’s character is also a factor in how he is viewed abroad. In the eyes of most people surveyed around the world, the White House’s new occupant is arrogant, intolerant and even dangerous. Fewer believe he is charismatic, well-qualified or cares about ordinary people.

Look.

The truth remains that the US economy, just as it was with Obama, has remained mostly healthy and Trump has not to date significantly altered any signs of the health. The end of the Obama economic era and the start of the Trump economic era represent an ongoing good, not great, economy.

This is good.

But as I noted initially … economic success is just one dimension and while a powerful dimension you can only hold on to your position for so long if that is the only ‘positive benefit’ you are offering your organization as a leader.

Trump is a myopic bully and, just as with almost every bully, I worry America will remain large in physical stature but small in everything else.

In the end.

I brought up alignment and shrinking for a reason. Alignment is a double edged sword.

Positive alignment greases progress.

Negative alignment can suffocate and squeeze.

And that is my point on the current shrinking of America.

Poll numbers showcase directional negativity which is difficult to ignore … especially since the numbers reside in both domestic and international framing.

Call it perceptions or call it reality … I don’t care.

As long as it exists America will continue to shrink.

And ignore the most recent PewResearch at your own peril because it sure as shit looks like we are shrinking.

=============

“Being honest may not get you a lot of friends but it’ll always get you the right ones”

—

John Lennon

=====================

“I spoke the truth, but no one believed me, so I took to deceit.”

–

Lermontov

=====================

Ok.

Honesty sure seems like it would be one of the simplest things in the world to agree upon … “be honest, don’t lie.”

But, sure as shit, talk about the specifics with regard to honesty or ‘being honest’ or even ‘is a lie a lie?’ and … holy shit … bring the beer and settle in. It is gonna take some time.

Yeah.

Everyone wants to be honest … but if honest with themselves … we are far too often less than honest.

And that is why I opened with the quote I did … being relentlessly non-equivocating honest will limit your circle of friends, but the ones you do have will be good ones.

Sadly … being honest comes at a cost.

To think about that cost I had to revisit the essays of Montaigne to help me think about why. In his essay “giving the lie” he says this:

—————-

Would it not also be that this reproach seems to involve cowardice and lack of courage? is there any more obvious cowardice that to deny what we have said? nay, worse yet, to lie against a man’s own knowledge?

Lying is an ugly vice; a vice that one of the ancients portrays in the most odious colours when he says, “that it is to manifest a contempt of God, and withal a fear of men.” It is not possible more fully to represent the horror, baseness, and irregularity of it; for what can a man imagine more hateful and contemptible than to be a coward towards men, and valiant against his Maker? Since mutual understanding is brought about solely by way of words, he who falsifies that betrays human society. ’

Tis the only way by which we communicate our thoughts and wills; ’tis the interpreter of the soul, and if it deceive us, we no longer know nor have further tie upon one another; if that deceive us, it breaks all our correspondence, and dissolves all the bonds of government.

—————–

What this means is that lying dissolves the bonds of friendship therefore, in this case, it suggests if you lie your friendships will contain little dissolved fissures in the complex web of what makes friends friends <all of which subtly weaken the bonds>.

That sounds reasonable but, whew, the alternative … being honest all the time … is difficult. I will say that although honesty is not always easy easy route to take it will always lead you to the destination called ‘trust’ … which is the most solid place in every healthy relationship.

Oddly enough … honesty takes more work than lies.

Lies are a peace offering … an offering you give to avoid possible conflict.

Honesty, on the other hand, almost encourages some conflict and therefore you need to stand your ground and help others know why you are telling the truth and why you are being honest about what you really think.

Whew.

This suggests the best friendships and relationships take work and involve some conflict.

<they do>

This can get a little trickier because lies are sneaky. In fact it was the US Supreme Court who just ruled that a lie can actually … well … not be a lie.

Well.

Not really.

They assessed a value to a lie in order to judge it. While I have always felt that a lie was a lie. And I have never really cared to try and measure & assess the depth & breadth of a lie because … well … a lie was a lie to me.

The Supreme Court made us question … do different lies have a different value?

“… the court ruled unanimously that a lie told in the course of gaining citizenship can be used against the applicant only if it was relevant to the reward.”

Who would have ever thought we would judge a lie in a cause & effect manner?

<not me>

So a lie only has value if it had a consequence of some tangible reward or gain <peace or avoiding conflict is not a tangible gain>?

Well.

That creates some philosophical challenges.

They actually called these “irrelevant lies.”

And maybe this is where I circle back to friendship. In finding the strongest bonds of friendship there is no irrelevant honesty. All honesty is relevant. I say that because … well … relevance can be harshly illuminating. There are harsh words empty of relevance and then there are the harshly relevant words which strip you bare for all to see.

This will … well … certainly create some uncomfortable silence at times … and certainly cost you some friends at other times.

============

“Isn’t it because there’s more truth in it than you might wish? … I told him. This brought the conversation to an end and we walked along side by side in silence.

——

<A hero of our time: Lermontov>

==============

Let me come back to what Montaigne because, once again, here’s what he believes is the ultimate harm of lying:

Our understanding is conducted solely by means of the word: anyone who falsifies it betrays public society. It is the only tool by which we communicate our wishes and our thoughts; it is our soul’s interpreter: if we lack that, we can no longer hold together; we can no longer know each other. When words deceive us, it breaks all intercourse and loosens the bonds of our polity.

He’s obviously right — lying destroys trust and destroys bonds. And they do so in sometimes little sneaky ways dissolving or loosening little threads holding us together. And, yes, sometimes they just cut all threads and you ‘lose’ whatever you had as it floats away on the restless sea of Life.

But if you turn Montaigne’s words around … being honest offers a path to what lies destroy. We know each other, our souls are interpreted to each other and we hold together because we know each other – a stark reality bared to each.

And therein lies what being honest offers — reality.

And for many people reality sucks.

===========

“In an age of images and entertainment, in an age of instant emotional gratification, we neither seek nor want honesty or reality.

Reality is complicated. Reality is boring. We are incapable or unwilling to handle its confusion.”

—–

Ryan Holiday

===================

Suck or not … I have said again and again <and will continue saying> that reality is reality. just like facts are facts. It is what it is and you can either face it or ignore it … but it will be there regardless of whether you look or not.

And that is why honest friends are the ‘good things.’ For in their honesty they also offer a companion to face reality, look at it straight in the eye and say “I am here, I will not go away, and I will do good things.”

Well.

That sure seems worth being honest to me, doesn’t it? I mean … well … having the rights ones with you to face reality rather than try and avoid reality sure seems good. Shit. Just standing up and facing reality rather than ignore it sounds good to me.

Being honest comes with a cost … sometimes friends.

Being honest comes with a benefit … the ability to face reality

Seems like a fair value equation.

But that’s me.

==============

“If each of us hires people who are smaller than we are, we shall become a company of dwarfs.

But if each of us hires people who are bigger than we are, we shall become a company of giants”.

–

 David Ogilvy

<political correctness caveat:

Mr. Ogilvy said this in the 1950’s as a vivid metaphor for the importance of hiring the best and not suggesting dwarfs are incapable of bigness, in fact, he hired a number of short people who were intellectual & creative giants>

===========================

“Never write and advertisement you wouldn’t want your own family to read.

You wouldn’t tell lies to your own wife.

Don’t tell them to mine.”

——

David Ogilvy

========================

“It seems to me that we can observe the same set of facts yet some of us see the tragedy of the human comedy while other see the comedy of the human tragedy.”

————–

<Google couldn’t tell me who said this>

=============

So.

Yesterday was the first time I worried that America is running the risk of becoming a country of dwarfs.

Forget greatness … I am thinking ‘littleness.’

Little intellectually, little integrity, little dignity, little respect and little honor.

This worry came to me yesterday as a couple of Donald J Trump’s tweets popped up on my computer and I sat back and said “WTF … what is fucking wrong with him.”

Needless to say … this was not the first time I have said that to myself <or yelled at the TV> but yesterday … one in which he not only utilized his mastery of immature grade school name calling but he also diminished a successful woman’s intelligence <low IQ>, her mental state <crazy> and appearance <blood flowing from face lift> … I found myself thinking this is truly horrible.

This is horrible in that in one tweet Donald J asshat delivered the diminishing trifecta against all women everywhere <albeit he directed it to one woman>.

And this is not just horrible from my perspective … or even from a “dignity of the Presidential position” perspective … but just horrible from anyone’s perspective <father, parent, brother, human>.
That said.

I have now reached a point where I have a method in evaluating what the President tweets and says because while I know very little he says is anything I would ever say, or believe is appropriate to say, I am willing to admit I may be biased in judging this incompetent intellectual dwarf.

Here is what I do.

First.

Jury of US President peers. How would I feel if Merkel, Macron, May, Xi or even Putin & Erdogan said this? Would I be outraged or simply nod my head sagely?

These, by the way, regardless of their physical stature are the intellectual and leadership giants of the world <some are also moral giants>.

Second.

Jury of Business peers. How would I feel if the CEO of Amazon, GE, Ford, Goldman Sachs or even the president of your local chamber of commerce, city’s largest pest control company or the head of the School Board said this? <and would they most likely get fired?>

These, by the way, regardless of their physical stature are the economic & social giants, or aspiring giants, of the world <some are also moral giants>.

Third.

Jury of parents. How likely do I think a parent would go out of their way to tell their child “see this … this is exactly the way you should handle it!” For example … how many homes do I believe a father said to his son “Donald Jr., this is exactly what I would tweet your mother if she ever said anything bad about me to the Moose Lodge!”

These, by the way, regardless of their stature are the nurturers of the future giants of the world.

Fourth.

Jury of the young. How would I feel if I saw this comment or thought said by one teen to another … or if I saw my son send this to a classmate … or if I ever saw any young person send this message out to 33 million people? Heck. How would they feel if their girlfriend, or any friend, received a message like this? <although I will note that back in March 2016 I did suggest Teens celebrated Trump as one of them — from a maturity perspective>.

These, by the way, regardless of their stature will most likely be the giants of the world <and our fates will be in their hands>.

Fifth.

Jury of the trolls. How would the statement and words look if I placed them below any viable article in any viable online publication next to the slew of online trolls spewing their hateful bile?

These, by the way, are the intellectual and moral dwarfs of the world.

All that said.

More and more often I am finding Donald J Trump dwelling in the comfortable abode of the intellectual and moral dwarfs.

Regardless.

Ogilvy was, and is, right.

Hiring people smaller than you insures your company will never be a giant … but what if the hirer himself is a dwarf?

Sigh.

I cannot fire Donald J Trump. You cannot fire Donald J Trump. He is our president <that still hurts to type> and I have to start thinking not just about what policies he may actually someday implement but also how his actions, as THE leader of the country, affect the size, economically, morally and dignity, of the country … in other words … will we be a country of giants or dwarfs with his leadership?

Well.

We actually have two paths thanks to our mental dwarf of a President.

The first is to accept his behavior as normal and permit it to become more normal outside the purview of the oval office and on our tween/teen smartphones, in the classrooms, on softball and soccer fields, in the bars and in the office.

This path has one destination … a country of dwarfs.

The second is to not accept this behavior as normal, or acceptable, or even good, and create a counter culture in which we recreate the foundation of civil discourse, respect, dignity and an increased valuation of maturity not bullying <under the guise of ‘fighter’>.

This path has several destinations but one certainly is a country of giants.

This choice may seem easy at first glance but the truth is that I do know, having run a business, maintaining an organization of giants takes leadership. And if your leader is a dwarf the path to becoming giants becomes more difficult.

Look.

I wrote recently that Donald J struggles with ‘staying above’ but I would be remiss to not point out that in the business world it takes a special manager to maximize people’s potential <even if it means outstripping your own ability & potential> AND keep your job AND keep your status as a leader.

I will admit that it takes a little bit of self-courage, a shitload of conviction and even some craftiness in your own responsibilities.

That said <now that I have given him an excuse>.

……… little Trump pouting …….

I think what will help America overcome the intellectual and moral dwarf we current have in office is that the majority of people truly want to be a country of giants and we would prefer leaders who foster the attitude.

I can honestly say that I don’t care what generation you are <millennial, boomer, Xer, etc> or what your upbringing was or even what attitudes you may have … I can guarantee one behavior … and I will guarantee it.

The guarantee? Give us a giant as a boss and we will run thru walls.

And therein lies my larger call out. In my small corner of the world I will never be a giant <although I like to think giant integrity-like thoughts> but there are those out there who can do something bigger … and they should look in the mirror and start thinking like a giant, acting like a frickin’ giant and maybe all those people casting about for some guidance will take giant steps for the giants who stand up to lead.

Wow.

That would a giant leap of faith to attempt that.

Surprisingly, great organizations take giant leaps sometimes.

That is what makes them giant.

Correspondingly, great countries take giant leaps sometimes.

That is what makes them giant.

Sigh.

I would be naïve to not understand that we can observe the same set of facts yet some of us see the tragedy of the human comedy while other see the comedy of the human tragedy.

I can only hope that as the facts accumulate more and more people will see that USA has an intellectual and moral dwarf as president and he isn’t making America greater he is making it smaller.

Personally, I want to live in a country of giants. But that’s me.

============

“Even the smallest person can change the course of the future.”

—-

J.R.R Tolkien

============

—

“And though she be but little, she is fierce.”

–

—-

William Shakespeare

=================

Ok.

This is about business and business leadership.

Leading is a big job. It carries big responsibilities and big burdens. You have to be big enough in some way <skills, charisma, character, smarts, etc.> to stay above the organization and employees. And I say “above” because part of leading is being able to see above the heads of everyone so that you can lead and align and step in when & where appropriate.

Above is not dominance per se just that you maintain a dominant position from which you can most effectively & efficiently lead.

Now.

Here is what any good leader knows … you don’t have to be big to … well … be big.

Heck. You don’t even have to act ‘big.’

In addition.

A good leader can leave the comfort of the ‘throne’, i.e. the trappings of the ‘bigness’ –the natural ‘dominance’ that comes with a title — and still remain above even when stepping down from all those things.

However.

Not everyone is a good leader. And not every leader is particularly good at navigating the natural doubts <am I doing the right thing, am I doing the best thing, am I doing the thing I should be doing, etc.> that come along with being a leader. By the way … any good leader has some doubts on occasion … it keeps them grounded.

Regardless.

What that means is there will inevitably be business people who fear looking small. And they protect their illusions of ‘bigness’, or being bigly, mainly in several ways:

• They diminish everyone they can in the attempt to make others as small as they can so that they look bigger no matter the comparison

• They find a ‘safe space’ in which they place their metaphorical throne and make everyone come to them <this is kind of like the boss who purposefully has their desk built slightly higher and the chairs facing the desk slightly lower to insure they maintain a physical dominant position>

• They avoid, as much as possible, one-on-one interactions with anyone their own size <unless they can control the environment>.

• They ground themselves in platitudes under the guise of “flexibility & adaptability” so they can avoid having to defend anything specific with anyone who could diminish their bigness

Well.

Why I decided to write about this is … uhm … day in and day out Donald J Trump offers us in the business world reminders of ineffective leadership style and the characteristics of insecure leadership.

And the number one characteristic of insecure leadership is the inability to step down and still stay above.

Insecure leaders are extremely hesitant, if not completely resistant, to leaving their ‘dominant position.’

Let me explain ‘dominant position’ because it can sound bad <and it is mainly meant to express a position of authority>.

A CEO or a president is clearly in a dominant position by title and by responsibility and, in most cases, by some larger skill that got them to where they are. A true ‘dominant position’ <let’s call it “authority”> combines all aspects.

Therefore the person in the dominant position combines substance & style. And this is where insecurity steps in … because if a leader has any true doubts with regard to their ‘dominant position’ – mostly doubts on their substance — they start exhibiting some insecure characteristics.

They will dial up their style aspects to cloak any substance deficiencies and become excruciatingly careful with regard to how they interact with other people.

But the one I thought about today was “stepping down.’

Let me explain.

I heard Donald J say the other day “they should call us to participate.” In other words … they need to come to me <thereby establishing some aspect of subservience and feeds the sense of ‘dominant position.’

This was not a one-off comment.

He does this … every … frickin’ … day.

Trump never “goes to people” nor does he unite by inserting himself into any opposing groups <people who may not agree with him> opening himself up to say “let me be part of what you want.” I cannot envision him ever going to opposition and suggesting he wanted to work with them <they have to come to him>.

His whole leadership style is driven by an insecurity of ‘dominant position’ and he fears stepping down from his position because he fears it will expose the fact he isn’t really above anyone other than in title.

In other words … he fears looking small <or ‘not bigly’>.

And therein lies the larger lesson.

Good leaders don’t become smaller when they step down or go to people rather than make people go to them. They know there are no ‘little people’ but rather only big responsibilities of which everyone has.

Little people are little wherever they go … even if they just sit in the corner office.

Unfortunately for us a little leader knows this … and doesn’t know this.

What I mean by that is they can sense their littleness therefore they go out of their way to stay within whatever cocoon of ‘bigness trappings’ to encourage the belief they have that they are actually big. And, yet, they don’t know this because they tend to have an oversized view of themselves <every should come to me attitude>.

They see themselves through a fairly warped view of self-relevance … “everyone else becomes more relevant by being around me therefore they become bigger in my bigness.” And that partially outlines their main fear.

Loss of relevance.

Anyone who becomes more relevant than them is a danger. Loss of power, the illusion of or real, is the danger.

What that all means is that an insecure leader more often than not lives in a “you need to come to me, call me or ask me” mentality.

• Foreign dignitaries come to visit him <and he does not visit them>.
• Democrats should call me instead of being obstructionists.
• People need to visit him at the White House <or Mar a Lago>.
• He never works with people or offers to meet them.

He treats everyone as if they should be subservient to him and if they do not meet that desire he is dismissive or even attacks them as ‘obstructionist.’

Let me be clear.

No sane business leader <in this generation> has this attitude.

You cannot.

You cannot because you know many of the people working for you are actually smarter than you and a shitload more just may know something you do not know.

You cannot because oftentimes your peers, who actually report to you, may actually be better than you at some things.

You cannot because you know that good people never want to feel subservient but rather want to feel being a key part of overall success.

Most of those who lead have learned these things not by attempting to learn to be ‘above’ but rather by learning how to lead. And you learn that mostly by getting into ‘the game’ and realizing you can play anywhere at any time. I know that I took an advertising job as a young newly promoted VP in NYC not out of any desire to be the best but because I was curious. I was curious to see if I could “play in the NYC advertising game.” I didn’t need to be the best nor did I desire to dominate … I just wanted to see if I could play.

I can tell you that once you become comfortable with knowing you can play at the biggest level and the lowest level you have a fighting chance to become a leader.

Look.

We all have numerous character flaws and it is a sad truth the majority of us can’t see them. This is even more difficult in a leadership position because you do naturally become more self-aware of any of the things you are good at and yet also not good at … but you also lean heavily on the things you ‘perceive’ got you where you are today.

I say that because insecure leaders are relatively hollow on the self-awareness.

Looking at Trump it is easy to see that he grew up thinking he could get away with whatever he wanted. He lived in a bubble in which young, mentally lazy, rich, amoral white men routinely got away with whatever they wanted. These same characteristics are exhibited in his insecure leadership style.

Here is what I know.

Big leaders are big leaders.

And they are big because wherever they go they retain their bigness. That means they need not ‘stay above’ to be big … they can step down … sit in town halls answering questions from real people as well as sit down with people who didn’t vote for you as well as sit down with peers and discuss ideas … and walk away just as big as they entered the room.

Small leaders cannot do those things, therefore, they do not.

I have now given you a way to judge big leaders from small leaders. Judge away. Every leader should be judged … and judged harshly … because … well … they are leaders and that is their burden.

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“Fake news fabricated as truth that panders to its audience’s ideologies and promises an illusion of the future – enough to compel people to join an imagined cause.”

—

TrendMicro

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“Advertising is fundamentally persuasion and persuasion happens to be not a science, but an art.”

—

Bill Bernbach

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“As an advertiser we must assume responsibility for everything we do, because everything we do has the potential to make someone think something or do something.

And that ‘something’ can be good or bad. It is up to us to steer it toward good.”

—-

Bruce McTague

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Ok.

If I hear one more politician or troll commenter online say “not one vote was affected by Russian efforts during the Presidential campaign” I am gonna tear my hair out.

While I have talked about ‘fake news’ and the responsibility media has in reporting, I have avoided talking about how Russia influenced the Presidential campaign because it sounds political and politicians have made simplistic soundbites the discussion point by saying shit like “can anyone point to any evidence that one vote was changed”.

Well.

Today I am going to point … and I am not a politician and now I have a report to point to <which I will highlight in a couple of moments>.

Suffice it to say since the election of Donald J Trump and following the widespread debate about how fake news on social media may have contributed to his victory I have racked my brain on how to point out to people how, if done effectively, a Russian media campaign <fake news initiative> could have certainly impacted behavior at the election booth.

I wanted to do so not because I know for sure that votes were affected but rather because by not even considering, or acknowledging, that people may have been affected enough to influence their vote means we diminish the potential impact of a real propaganda campaign.

While non advertising people most often speak of “advertising creates awareness” <at best> or “I am not impacted by advertising” <at worst> … they are wrong.

The truth <inside the hallways of advertising agencies around the world> is that we speak of influencing real behavior – change brand preferences, convince someone to try, affect attitudes toward a particular brand or product <your own or a competitor>, shift preferences from one brand or product to another and even educate to create an impact in terms of behavior.

Advertising and professional communications is business … the business of persuading people to think things and do things. It may be immediate actions or it may be the process of engaging to ultimately affect actions … but I cannot think of one business spending one dollar on professional communications who does not desire to persuade people to think at least one thing with the intent to create at least one type of behavior.

I have sat through hundreds of meetings analyzing shifts in attitudes & behavior <linked to sales of my business as well as shifts in competitors business> scouring information with regard to perceptions, persuasion, purchase intent, impact of influencers, etc.

I have sat through thousands of hours of discussion on ideas, impressions and attitudes about a brand or product all with the intent to find something that will predispose someone to see it in some positive light in which it will compel someone to buy it versus something else.

I say all of this because it is absolutely nuts to suggest an effective propaganda or fake news <or let’s call it what it really was … an advertising campaign driven by social media> cannot affect people’s behaviors & attitudes.

Absolutely nuts.

Now.

I wrote today because a company called Trend Micro, a cybersecurity firm, just issued an 81 page study called Fake News and Cyber Propaganda: The Use and Abuse of Social Media.

They call it “forward thinking threat research” … I would have suggested they could have contacted any global advertising agency who could have shown them study after study with regard to how advertising can affect behavior & change attitudes.

That said.

The report does do what I have been unable to unearth in all my files of Attitude & Usage studies and communications research … they show specific tactics and plans and costs and results. They show you what a communication plan, done effectively, can do.

And, suffice it to say, it doesn’t take a shitload of money to effectively propagate lies, false narratives and fake news.

They provide an analysis focusing on fake news and alternative storylines and the use of influencers <influencers & influencer campaigns: is what every Public Relations agency in the world does for their clients every single day> as well as the overall effect in manipulating social behavior.

Their report is actually quite similar to what we in the advertising & communications business look at every week … except we do so in much more detail picking apart the minutiae in order to see what button we can push to … well … push someone a little closer to doing what we would like them to do.

With regard to the Presidential campaign, I want to be clear, what effective propaganda can do:

• It can make someone seem smarter
• It can make someone seem worse than they are

If those are two separate someones, you have created a distinction gap between the someones. I could argue that the Russians did exactly that … made an ‘incompetent someone’ edge a little closer to appearing competent and made a ‘flawed someone’ edge a little closer to being worse than flawed.

Uhm.

That can make a difference when market share equals millions of dollars or thousands of votes, not millions, equals a presidency.

Anyway.

Some people will never be convinced that a propaganda effort, or an advertising campaign, can actually affect how they think and what they do.

That is too bad.

They would be wrong … but purposefully ignorant type wrong.

But I do believe everyone would agree that discerning truth from fiction is more difficult today than it has ever been and I tend to believe everyone doesn’t like that. Which means it is increasingly important that people not only think a little more about what they are absorbing information wise but maybe we need to become better at helping people question what they see.

This is where leaders & influencers really do matter.

They need to stop undermining good sources of truth simply because that source may not support some narrative they want. Politifacts and maybe Snopes and a variety of other locations do a really nice job of sifting through fact versus fiction in a mostly unbiased way. And, yet, enough people diminish their value when it don’t match their narrative that they remain slotted as a viable source for some people and not a viable source for others. We need to find some universally accepted locations of truth.

Sure.

Some people will not be happy about what they see but the real enemy is fake news and created fictional narrative and not half-truths or misused facts.

But all people should be happy with truth … and not being fooled by fake news and cyber propaganda.

The Russians did affect the 2016 election. I cannot tell you how much or if it represented a different result than would have happened if they had not been involved <although my gut professional instincts suggest they shifted the dial enough to make a difference>. I will tell anyone reading this if you gave MillwardBrown (or any viable advertising agency which has some programmatic planning) maybe $50k and all the county data & all the media information they could clearly, and unequivocally, show vote results in counties with Russia-driven messaging versus non-Russian messaging counties. Shit. That’s what they do in any media review meeting.

But, at this point, we shouldn’t debate the result we should be discussing how efforts like this, when done effectively, can impact our view on things, ideas and people. Because if we can all admit that, well, we are halfway to getting closer toward real truth.

And, to me, that sounds good – not a fake goal.

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source:

Fake News and Cyber Propaganda: The Use and Abuse of Social Media 

The report from Trend Micro, a cybersecurity firm, is 81 pages long but if you have the time … worth every second to read.

The Fake News Machine research paper comes at a time of increasing concern across the globe about the hacking of elections and the ways that fake news on social media has manipulated voters. The report delves into the underground marketplaces that can allow campaigns, political parties, private companies and other entities to strategically create and distribute fake content to shift public perceptions.