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“a series of steps, each building on the last, but without a predetermined plan. We did what was necessary and as we made progress or ran into problems it became obvious what needed doing next. It wasn’t a straight line. We made mistakes and not everything worked. But we realized we were learning by doing.”
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“The devil isn’t just in the details. He’s in the definitions. And, most of all, he’s in the analytical distinctions: in the ability to tell one thing from another. To not mix things up.”
Hanzi Freinacht
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Where does all our crappy behavior and crappy perceptions of the world come from?
Like most things, it’s mainly the product of learned behavior. That may sound horrible, but we humans are imitation machines. Our subconscious minds constantly take in signals from the environment and integrate them into our mindsets, attitudes and, yeah, even behaviors, all of which end up guiding our perceptions and our actions. And while we want to blame social media, and media in general, the most influential part of any environment is the people in it.
Which leads me to a Toffler, Future Shock, thought.

….. impact of Warehouse of Images (before Instagram existed) …..
Pre-internet we were exposed to a fairly finite, and fairly rigid, sample of the human population to ‘imitate’ or judge our perceptions and behaviors. The people in our neighborhood. In our schools and libraries and community gathering places. At the grocery store. In our office. On the street. On the bus. We lived in smaller community echo chambers, where signals were fewer, and meanings/cues were clearer or, at least, more well defined. The internet exponentially expanded our universes wherein the number of signals we receive has increased exponentially and meanings/cues became scrambled into a moshpit of signals. Our common, well, any commonality, and agreed upon sensemaking lost clarity and gained some fairly vague outlines. In other words, social coherence lost accepted boundaries. Our imitation muscles were overworked as we attempted to learn behavior from a seemingly limitless onslaught of cues of which it became almost impossible to discern the majority from the minority.
Which leads me to the danger and opportunity.
We simultaneously see more crappy behavior than ever before, which creates a perception that everyone is crappy, and, yet, we see more kind and moral behavior than ever before (maybe just not from what we would have easily accepted as an established traditional local influencer in the past) which creates a perception that not everyone is crappy. Generally speaking, it is confusing. Are people good or bad? What that means is because we see more information about other people than ever before we need to be very, very, careful what we normalize because while we may not exactly imitate – we may simply begin accepting some version of crappy behavior. We see videos of crappy behavior of kids in schools, crappy crazy drivers, crappy acting adults arguing in grocery stores, let alone the insane amount of insane self made crappy video rants. All of these things we already knew happened occasionally, but virality implies it isn’t confined to the occasional. And, well, what a culture sees, is what a culture becomes. The more a person sees something, especially another person’s actions, the more they will either gravitate toward it or simply accept it as “how we are” as people (whether we like it or not). It creates the message that “this is how society is.” Even if it is really not.
Which leads me to what we see (and what we become).
In the wayback machine, we had more control over what we would see. Plus. A smaller community controlled what we saw (in some form or fashion). Simplistically, we had to work harder to see the less-than-normal shit. The problem in today’s world is what we are ‘shown’ doesn’t care about proportionality so the ‘less-than-normal shit’ takes on an oversized shitstorm feeling of everywhere all the time. All this to say we get caught in the wretched inbetween of knowing that access to all this information makes us smarter, can make us safer, and actually can create a more equitable (accountable) society AND knowing that a consistent onslaught, or drip-by-drip, of exposure to crappy behavior, well, suggests we begin imitating some of that behavior in order to be ‘competitive’ in today’s crappy society/world. It’s kind of like the tragedy of commons just with behavior. This all breeds a sense of what is called ‘learned helplessness’. This is where we become conditioned to believe that a bad situation is unchangeable, resulting in an unrealistically negative view of the world and a sense of permanent crisis. Ultimately this eliminates hope, or diminishes it (through crappy perceptions), and we either disengage or assume some crappy behavior aspects.
Which leads me to creating a culture which we want people to see so it can become a better culture.
I have written far too often about how algorithms shape what we see and, therefore, shape culture (at least by my measure). But humans are smarter than algorithms, humans create algorithms, and algorithms do not have culture, do not understand culture nor do they even care about culture – algorithms feed people what they ‘say’ they want. Period. So, we can choose to spread the good stories and starve the bad ones of attention. Period. End of story. The stories we tell and we share, becomes what a culture sees and, ultimately, what it becomes.
By assuming this responsibility, hopefully, we learn something new, good; and we change course.
In the end.
Everyone should think about this a bit because the basic premise I offer is the thought if we continuously see crappy behavior, we will start doing some crappy behavior. A lot of people will balk at that. They will believe they can recognize crappy behavior as unacceptable and will never do it. Uhm. I am not so sure about that. I think it becomes just a bit easier to do some crappy things, on occasion, if you have a crappy perception of the context and think everyone else is going to be crappy. Shit. Think about how business culture works (and doesn’t). That said. Ponder. It feels important.



“Stop comparing where you’re at with where everyone else is. It doesn’t move you farther ahead, improve your situation, or help you find peace. It just feeds your shame, fuels your feelings of inadequacy, and ultimately, it keeps you stuck. The reality is there is no one correct path in life. Everyone has their own unique journey. A path that’s right for someone else won’t necessarily be a path that’s right for you. And that’s okay. Your journey isn’t right or wrong, or good or bad. It’s just different. Your life isn’t meant to look like anyone else’s because you aren’t like anyone else. You’re a person all your own with a unique set of goals, obstacles, dreams, and needs. So stop comparing, and start living. You may not have ended up where you intended to go. But trust, for once, that you have ended up where you needed to be. Trust that you are in the right place at the right time. Trust that your life is enough. Trust that you are enough.”

Which leads me to 
stop. There is no “slippery slope.” But that gets in the way of the internal narrative so the wealthy walk around increasingly paranoid of losing, well, anything. This constant paranoia makes them douchebags to be around and generally unhelpful in creating positive solutions for a better society. I would be remiss if I didn’t end this with pointing out that losing anything you have gained is painful – to everyone. All I am suggesting is some perspective is lost among the extremely wealthy. Ok. What I am suggesting is that a LOT of perspective is lost among the extremely wealthy. And that lost perspective is unhealthy for not only them, but society. Ponder.





‘things’ behind and ‘starting anew’ as if you completely throw out the old and start with a clean slate <which sounds good but is not really possible>.




Cause and effect is any easy thing to grasp and I wonder why managers forget it. Maybe it is because we seem to often get caught up in the “blame game” versus “teaching game” (probably because of the alliteration). Or maybe we get caught up in the complexity narrative and begin thinking there is no cause for any of the effects happening. Either of those two beliefs are less than useful if you want to foster an effective business.
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Should people have to escape and is “awhile,” if you actually do need to escape, even a worthy objective? I imagine the answer to the latter is obvious. It isn’t. It’s not an escape, it’s simply a break. But this isn’t about what is a worthy break and what isn’t, this is about why we believe we have to escape at all.

First. Let me say I am
try and try and then claim it has been measured. I would suggest we do this as part of some devious command and control ideology. What I mean by that is we
Source:
Most businesses fear unmeasured learning not because of wasted time, but more so wasted efficiency. What I mean by that is business fears anything that could create a complicated and time-consuming process that less-than-efficiently stitches together all the necessary knowledge/data to decide or do something. The fear is that reality is vague if there are no numbers to create an outline to see (and business fears vagueness). The fear is that any actionable learning is too late to make the optimal impact on financial performance. Look. Learning shouldn’t be judged on efficiency only effectiveness. Learning has no need for logic other than learning is good and therefore learning has no need for measurements other than “am I consistently providing an environment which encourages people to pursue learning.” I know that sounds like heresy in a business world religiously attached to measurement. I think of “intelligence” as less to do with “knowing a bunch of stuff” and more to do with figuring stuff out in new and uncertain situations, but that skill is only developed by actually being in uncertain situations full of unknowns. So maybe measurement should be reflective of ‘effective navigation’ (financial performance is an outcome of this done well consistently).