
=============
“We should place confidence in our employee.
Confidence is the foundation of friendship.
If we give it, we will receive it.
Any person in a managerial position, from supervisor to president, who feels that his employee is basically not as good as he is and who suspects his employee is always trying to put something over on him, lacks the necessary qualities for human leadership – to say nothing of human friendship.”
—–
Harry Humphreys
============
“The conventional definition of management is getting work done through people, but real management is developing people through work.”
—-
Agha Abedi
=============
Well.
Leading and managing people is possibly one of the most rewarding things you
can do in a business career.
Firing people is possibly one of the most unrewarding things you can do in a business career.
Unfortunately these two things are inextricably linked.
I could argue that once you assume responsibility for firing someone … you learn more about yourself, and I imagine others learn about you, than from almost any other responsibility you assume as a leader.
No one likes firing people. Well. No one who is any good at business leadership. I don’t care if you absolutely hate the person you are firing, if the person has actually committed a fireable offense and you are in the right to fire them, or even if you fire someone for good reason … suffice it to say … it never feels good to fire someone.
And because of that … a good business leader never delegates the tough termination. And they never send someone to terminate a direct report.
Generally speaking … you fire anyone who is a direct report, or you were directly responsive for hiring, face to face.
Yeah.
This may not be, logistically, the easiest thing to do but it is part of the burden of responsibility. It is the mantle you wear and it is what you are obligated to offer the person being terminated – dignity & respect.
Anything less than that and you are shirking your responsibility. Anything less than that is … well … chicken shit. And you are a chickenshit business leader if you do not do these things.
Sure.
What I just shared is a hard lesson but one business people learn in young management.
I will never forget the first person I ever fired. Paul.
An absolute great guy in absolutely the wrong position and possibly career. But that doesn’t mean it was easy to terminate him. While I was 99% sure it was the right thing to do <and my boss and her bosses agreed> there was an extraordinarily loud 1% in my head that kept me awake that night.
Inevitably he chose a different career and went on to become an SVP of sales.
And he was kind enough to drop me a couple of notes to tell me it all worked out for the best.
But I will never forget firing him. I can honestly say I never forget anyone I have fired <and that is a semi-long list after years of management>.
However.
I would like to think my leadership career is measured more by the people I did not fire.
Not firing, in a larger organization, can be harder than you think.
I think I spent more time explaining to the most senior people why I would not fire some of the people I managed than I did ever discussing almost anything else about employees with them.
Well. That is … it felt that way.
The crap that floats upwards into senior leadership about individual employees is amazing. The littlest mistakes and quirks seem to take on exponential size when it arrives at the most senior people — and they do not hesitate to share their disproportional views.
Regardless. All of those views cut into the ‘trust belief’ … are they respected within the organization, do they have the trust of the organization and can they be trusted with their responsibility.

And that is when you earn your stripes as a manager. You do not cave in to the ‘easy thing to do’ but rather stand up for your people and let the chips fall as they may. Oh. And you learn it is totally worth it to not take the easy way out.
Let me be clear.
No one is perfect. I was not a perfect employee nor was a perfect manager. And, yet, when judging employees there sometimes is the ‘perfect measure’ of which becomes the absurd standard.
Yes.
We should judge senior people more critically but we should judge them fairly.
Anyway.
I didn’t fire a lot of people. And I can think of at least 4 who made me incredibly proud that I didn’t … despite some pressure from others to do so.
All 4 of these have sent me notes at different points, not thanking me for not firing them but rather for simply giving them a chance, believing in them and seeing something in them that they knew <because all employees know when they are under ‘the human resources microscope’> many others didn’t.
All 4 of them have been professionally successful and, more importantly, are solid good human beings. Neither of those are because I didn’t fire them but rather vindicate the non-firing decision.
All that said.
Firing someone, despite the pain of actually doing it, is often the easy way out and is certainly a way to avoid looking at your own flaws.
Flaws? I sometimes believe one of the hardest things you can learn in your career is that your best is not particularly special.
Learning the fact that your talent, in reality, is matched by a shitload of people.
Learning that your best is relatively easily matched by a shitload of people.
It is an unfortunate truth that:
- Talent is talent.
- Smarts are smarts.
- And expertise is almost always relative.
At any given point in Life and your career you can look around you and, if you are self aware, you will note you are rarely the most talented, rarely the smartest one in the room and rarely the only expert.
Even on your best day you may not actually be the best.
I imagine that is a tough thing to get your head wrapped around.
But I also imagine if you do wrap your head around it evaluating employees and how you fire them is affected.
I always watch how someone terminates an employee.
You can learn a lot about people in that situation … and you can learn a shitload about how someone feels about dignity, respect and responsibility in how they terminate an employee.
===========
Postscript 1: under the general heading of “chickenshit” from a business perspective I will comment on a Trump firing:
There are hundreds of different viable reasons to fire someone and if you have the responsibility to hire & fire and it is ‘at will’ you can do what you want. But HOW Trump fired James Comey was chickenshit.
It wasn’t face to face with a direct report <or even face to face with anyone … just a letter delivered by a non-government employee>.

While there appeared to be no sense of urgency to terminate the action was taken with an absurd sense of senseless urgency which permitted Comey the indignity of being blindsided, in the middle of a commitment to the people who reported to him and not even in town.
This was a chicken shit way of terminating an honorable employee. It is indicative of Trump’s lack of character.
Postscript 2: Under the general heading of “this is some crazy shit” from a business perspective:
Firing someone for lack of confidence when the people who you are actually working for have a general lack of confidence in you is slightly surreal.
This may actually be the ironic point of this little postscript rant.
The stated “Donald J Trump fired his FBI Director because of ‘lack of confidence’ is … well … crazy shit.
Well. If that is a true criteria and I were to look at some national polling data I could argue Trump could be fired on the same criteria by the American people.
Most leaders do not defend their firing decision through childish name calling.
“Crying Chuck” .. “Richie” in quotes <instead of Richard>. Calling people diminishing names. Childish crap like that. I have been criticized as a leader for people I have fired, as well as people who I didn’t fire, and when appropriate I responded with some “why I did it” information but I never deflected my choice & decision onto others by suggesting they were not qualified to criticize … and I certainly always treated peers with a modicum of respect.
Tweet response rather than standing up in person
Sniping from the sidelines is not leadership.
Period.
‘nuf said.



Well. I have written several times about how businesses fear doing what it truly takes to survive <for some good reasons & some bad reasons>. I was reminded of this because I just saw an article that said “GE is broken. Fixing it will be long & difficult.”
In general I believe most companies and businesses are pretty good at assessing their situation in the marketplace. I, for one, have been in a number of those types of meetings where everyone sits down and honestly assesses the difficult position they are in. In other words, you can see the hole you are in or heading into.
clearly a “burning the city” type of person. I am quite fine with destroying to create <not just destroying for the sake of destroying>.
Let’s get the harsh truth out upfront. I am a 50something and I believe the older generation, mostly old white men, hollowed out business to the shithole point we face today.




In today’s world we seem to get caught up in the everyday grind of the story of the day. And, yes, most stories don’t reflect the best version of people & society.
darkness that there are many who are seeking light.
mind>.
That is a bigger thought than just a wacky tv show.
I think people would be willing to buy discount dreams and discounted rainbows. What I mean by that is people would be willing to set aside the ‘big’ dreams and maybe pick up someone else’s that have been discarded … and they still look pretty good to reality.



I am no psychologist but I imagine the people who talk like this, and the ones who talk in first person <Ricky Henderson most likely being the most famous first person speaker — he called San Diego GM Kevin Towers and left the following message: “This is Rickey calling on behalf of Rickey. Rickey wants to play baseball.” > are people who are actually trying to persuade themselves that they are smart, have a good brain and know good words.
Just once becomes … well … okay just one more time … and then … oops … and you are well on your way on the slippery slope.


realized than before.
On a day like today, a day after an event like what happened in Las Vegas, this rings true.


I write a lot.
things. In fact … I never get tired of rearranging let alone thinking. I would do it 24/7 if I didn’t have to sleep.
amusement standards. Ads are not written to entertain. When they do, those entertainment seekers are little likely to be the people whom you want. That is one of the greatest advertising faults. Ad writers abandon their parts. You can never forget you are salespeople, not a performer.

Some people shout.
two perceptions: Perceived Cost and Perceived Benefit. To be clear, the cost of something is not just money. Cost is the receipt of something negative or the release of something positive whereas Benefit is the release of something negative or the receipt of something positive.

topics discussed these days – with both Trump voters and non-Trump voters.

my guess is maybe 15 million, truly deplorable people in the USA … say maybe 6% of adults. Here is the bad news … we tend to suggest those 6% are representative of all Trump voters <as well as all that is ignorant, deplorable and bad about USA>.
15%.
30%.
I will ignore the tweets … entertaining but absurd.
executive orders, some cutting back on regulations, maybe taking some, what they would consider, unnecessary pieces out so the engine can run a little more effectively.

I hire managers to manage tactics … I hire leaders to share a vision. A transactional leader is a tactical leader.
I say that because while I am as detailed as possible with regard to how to fix the hollow presidency’s arc of behavior I remain concerned that the president, a self proclaimed successful business person, shows little signs he understands basic leadership behavior <and attitudes>. I admit … while I sensed his early on I never expected him to be this inept at basic leadership skills.
and only one, thing truly matters – will President Trump ever permit his mind to be enlightened. For that is the path out of the darkness that his administration tries to convince us we all live in as well as some of the darker more ignorant & naïve aspects of the current administration’s behavior.
some topic and make a statement and 99% of the time the other person will say <usually indignantly> “where did you hear that?” … and I could say “well, Albert Einstein said it” … and I can almost guarantee I will get the following question … “when did he say that?” … and if I said “well, he said it on <pick your poison … FoxNews, MSNBC, CNN, NYTimes, Washington Post, etc>” … I can almost guarantee I will get a ‘lean-back-in-chair-moment combined with a sage “oh, he is biased.”

We live in a wacky world in which we have no experts, we trust no institutions to not have some nefarious intent and truth is in the eyes of the beholder.