=============

“Life is a test of endurance, strengths, challenges and patience.”

–

Kim Hoth

=================

“We are many, many people and yet we are one. What we do today with our thinking, what we do tomorrow with our thoughts, what we do with our actions and our interactions with people determines the course of the universe itself.

You are not powerless. You are not without power.” 

 –

Little Crow

=================

Well. I have written several times about how businesses fear doing what it truly takes to survive <for some good reasons & some bad reasons>. I was reminded of this because I just saw an article that said “GE is broken. Fixing it will be long & difficult.”

My 1^st thought?

They will fail to fix it just like Kodak failed to fix itself and … well … there is a long list of companies faced with ‘broken’ and failed to fix itself.

Oddly enough the reason is simple.

They weren’t willing to make the hard choices and were not willing to do what needed to be done.

== 

“Stop discussing how serious the problem is, and get serious about finding an immediate solution to it.”

Terry Mark

===============

This permits me to share my favorite business lesson. One from September 14^th 1812. The beginning of the lesson? On September 14^th 1812, the Russians set fire to Moscow in the face of Napoleon Bonaparte’s troops.

Yup. The governor of Moscow herded out most of the Moscow residents and then burned almost 80% of the city.

Just as a reminder to all non-historians this began the demise of Napoleon’s reign. This action not only permitted Russia to defeat Napoleon by forcing a debilitating retreat back to France, but it also began the demise of the Grand Armee of France. The point of this is, well, how far would you go to solve your business problem?

What happened on this date should make us all think about what we in the business world would sacrifice to win.

Look.

Do you imagine there was consensus in this Moscow discussion & decision? <hell no>

In fact. Can you imagine the first person who stood up and said “hey, I have an idea, how about we purposely burn Moscow so they can’t have it?”

<of course all said in Russian, probably after several liters of vodka, to the Czar and probably a couple of Cossack bodyguards … who have some very sharp swords>

Someone had some guts – lots of guts. I hesitate to believe many people in today’s business world have that type of guts.

The tough decisions are … well … tough. Hard choices are … well … hard. And I can guarantee they seem to get even tougher & harder when your survival is at stake.

—————

So would you be willing to burn your burn your business to win in the face of overwhelming odds?

——————

Far too often we try to keep our options open. Straddle the fence as it were. Keep some of what we value in place and do “radical” shit with other parts. 90% of the time that is simply mental masturbation. 90% of the time that is simply suggesting your Frankenstein strategy will help you survive … when what you actually need is a “6 million Dollar Man” strategy.

Sometimes you have to kill the structure to rebuild something better from the ashes.

I say all this because I believe more businesses, whether they believe their survival is at stake or not, should be sitting down and having the hard discussion … what ARE you willing to do to win?

Heck. Maybe most importantly. When you look at your situation do you even recognize how desperate your situation is?

<remember … someone in Russia recognized, and had the balls to say something about, the fact they were about to get their ass kicked>

I mention that because the business landscape is strewn with the wreckage of businesses that did not envision their own demise.

Next. Think about ‘burning the city’ as a solution.

I believe we can all agree that someone “stepped out of the box” with a solution. Ok. They actually stepped ‘into the box’ and said “let’s destroy the box.’

And let’s be clear. I have to imagine neither of these points, as stated above, were popular, well-received nor accepted as a 100% agreement “so what we will do” type of moment.

Anyway. Survival or not, one of the most difficult things a company can do is address their situation in the market. It is just not a fun discussion <usually lots of fingers get pointed in a variation of a circular firing squad>.

In general I believe most companies and businesses are pretty good at assessing their situation in the marketplace. I, for one, have been in a number of those types of meetings where everyone sits down and honestly assesses the difficult position they are in. In other words, you can see the hole you are in or heading into.

I also have been through too many meetings where that same business just isn’t willing to do what it takes to resolve the situation.

Hey. I am not suggesting this is an easy discussion <but at least we don’t have Cossacks with really sharp swords standing around us while we are discussing what to do>.

So.

Are you willing to put 80% of everything you have up in flames to win? I guess it depends on whether you believe the situation merits it. And that is a toughie for sure because we are certainly a country and group of optimists and in general we always believe there is a positive horizon. All that means is we tend to lean back in our expensive chairs in some expensive board room and think, well, c’mon … if you believe there is some positive horizon then burning ‘the city’ isn’t necessary.

But. What if it is necessary? Would you recognize it? Would someone in your group recognize it?

Oh. And if someone did would you listen?

Look. I don’t have the answers. And I am clearly a “burning the city” type of person. I am quite fine with destroying to create <not just destroying for the sake of destroying>.

You may not agree with me, but I would point out burning Moscow sure as shit helped guarantee the survival of Russia.

In the end?

Keep your eyes open. And keep your mind open to solutions. Most of the time we see the danger but, in our optimism, seek creative ways to navigate the danger all the while ignoring the fact danger has no finesse and is a sledgehammer. Ponder. Sometimes the extreme solution, while scary, is the right solution.

========

“The most successful businessman is the man who holds onto the old just as long as it is good, and grabs the new just as soon as it is better.”

—

Lee Iacocca

=================

“I have found that hollow, which even I had relied on for solid.”

—–

Henry David Thoreau

==========

Ok.

Let’s get the harsh truth out upfront. I am a 50something and I believe the older generation, mostly old white men, hollowed out business to the shithole point we face today.

That said.

Let me spend a minute on old white men <and I have the right to do so … because I am one> to explain why I believe this.

While a generalization, because there are exceptions, old white men have hollowed out the business world in their quest for “winning at any cost” and “maximize win-to-cash <making $>” ratio. These men have guided business to a level of so-called “greatness” through a variety of ‘great’ business acumen thoughts & business culture attitudes which were hollow attitudes and, ultimately, created fantastic looking hollow achievements.

In doing so they successfully hollowed out business.

Now.

The other aggravating thing I am doing today is, while I could write this without making this point, everyone should note that Trump is the poster child of this hollowness <and I will aggravatingly point it out over and over again>.

He has been the guiding light into this dark world of money grubbers with questionable moral compasses. You want some specifics? Here you go. This is how they have hollowed out business:

Capitalism

Capitalism is not inherently bad. In fact … it is an incredible engine for growth, innovation and increased wealth & standard of living for any and all.

But old white men hollowed capitalism. They took out all the good and added all the greed. I could partially defend old white men and suggest that they were simply participants in the arc of business history … but I will not. Peter Drucker pointed out the beginning of the arc in 1989 <as I noted in Salvation by Society> and we old white men could have eyed the arc and … well … stopped it. Instead old white men viewed the arc as an opportunity to not be burdened by morality & soul rather an opportunity to build personal wealth.

That is Trump in a nutshell.

Branding

Brands are fabulous creatures and not inherently bad. They offer us every day schmucks a nice heuristic way to make decisions and isolate differentiation in which we can make true choices.

But old white men hollowed brands. The easiest way to point this out is that we stopped talking about brands and started talking about branding. Old white men started looking at brands as vehicles of wealth and not vehicles of differentiation. Brands should evolve and not be constructed or built like some building of cold steel and cheap Styrofoam ceiling tiles. The whole concept of ‘building a brand’ is one of the most insidious concepts to infiltrate good and meaningful marketing and communications.

That is Trump in a nutshell.

Profit.

Profit is not inherently bad. Used wisely it contributes not only to personal, or individual wealth, but spurs on business growth in terms of innovation and employee development AND social involvement. But old white men hollowed the soul out of each dollar as they squeezed every cent of profit it of it. Profit is good only if it is not tainted by <a> greed and <b> at the expense of giving back <in terms of true societal salvation type things>. Businesses represent an important weave in the fabric of society and the moment a business ignores that weave and focuses solely on the profits of the entity itself … well … the opportunity arises to let the soul of each dollar made bleed out into the ether. And, yes, dollars can have a soul. Making money shouldn’t feed stock holders it should feed society.

That is Trump in a nutshell.

Wealth dispersion

Making money and creating wealth is inherently a double positive: proof of the value for your efforts and increased standard of living <not just in materialistic comforts but in real living>.

Old white men hollowed out the middle. This is more a byproduct of their business acumen more than anything else because I cannot really point out any specific behavior they consciously took to do this … but … suffice it to say that more went to the old white men and less to the ones who actually made the money for them.

That is Trump in a nutshell.

Communication.

Effective communication has been, and always will be, complex and complicated. But effective communication inevitably feeds into the minds and enlightenment of the listeners. If you dumb down communication inevitably you dumb down the listeners.

Old white men hollowed out communication. I imagine as they hollowed out everything else they found it inherently more productive to gain their objectives by hollowing out communication. Everything became soundbites, powerpoint bullet points and ‘elevator speeches.’ Effectively communicating complexity took on less importance than puncturing the mind with a quick sharp stab <and then walking away>. Old white men mastered the art of emptying communication to a point where businesses end up walking on the slippery surface of irrelevance <cloaked in a beautiful robe called “what is important for you to know.”>

That is Trump in a nutshell.

ROI.

ROI <return on investment> is a fabulous tool. It offers us every day unimaginative pragmatic schmucks an almost heuristic way to judge some fairly complex and complicated things in business.

But old white men hollowed ROI of anything intangible and along the way scraped away some of the most meaningful things associated with investment in their desire for simplistic “this led to that.” Certainly some investments have linear outcomes and results. But not all. And these hollow men in their black & white pursuit of profit, efficiency and outcomes became color blind.  Old white men started looking at people as equal to numbers & dollars and not organic organisms of less than linear productivity <in terms of Life actualization as well as business actualization>. These hollow men fell in love with numbers and began diminishing the value of humanity.

That is Trump in a nutshell.

Racism

Racism in the workplace is a stealthy virus invading the organism in ways that can create an unhealthy organism which sometimes seems to never attain its full potential despite producing results.

Old white men enable this virus to exist by hollowing out the meaning in any racism discussion, and real substantive actions, in business.

These old white men rose through the ranks of business surrounded by other white people, & few minorities, simply believing it was so because it was a reflection of those “who deserved to be here” (assuming everyone COULD be here if they worked hard enough). When in leadership positions & told about racism issues they didn’t really believe it, reluctantly doing things they were told they should do all the while thinking “it’s just political correctness”. The times old white men got trapped in diversity meetings & told 5 things they did & said that were racist in their heads they said “they can’t handle truth, they are too sensitive.” What this all led to was hollow efforts at addressing racism. They grudgingly implemented some initiatives, while publically espousing their enlightenment, but privately thinking it was a waste of time, energy & monies. All the while they believed white people never got any more breaks than anyone else or that there was never any inherent ‘privileges’ bestowed upon white skinned people.

What the business world ended up with was a generation of old white men who are the worst of racists – racists convinced they are not racist. Ultimately, any substantive efforts to address racism in business were hollowed out by old white men who didn’t really believe in them.

That is Trump in a nutshell.

Lastly.

Behavior.

I hesitated to call this “the hollowing out of morality” mostly because that sounded a little harsh and I tend to believe the reality within this particular hollowness is more pragmatic. That said … it doesn’t make it any better just that I didn’t really want to get into a morality & ethical finger pointing game.

Behavior

Leadership is a complex mix of personal, professional and pragmatic. When wielded well it is a beautiful tapestry of effectiveness, however, beauty is often in the eyes of the beholder when actual effectiveness becomes

the measuring stick. As a reminder, old white men leadership grew up in a business of dictatorship leadership behavior or, at its best, benevolent dictatorship.

Old white men grew up in the hallowed halls of hollowed leadership management. This means that their ‘management twitch muscles’ inevitably provide reflexive business decision making based on this.

The easiest way to point this out is that businesses have developed a myriad of cultural initiatives and, yet, old white men leadership tends to simply treat them as “feel good politically correct” initiatives. They view them as “society dictated” thinking and not “business dictated” thinking. Therefore, a hollowness was inherent in the organization between how the old white men leaders attitudinally approached the business, how they viewed behavior and how the organization actually behaved.

Old white men began talking longingly of straight talk, when people knew their place in business and ‘carrot & sticks.’  Old white men started looking at businesses in disdain as vehicles of political correctness and not stark effectiveness. The truth is that many of the old white men simply didn’t buy in to a better way of doing business and, therefore, when put in a corner & challenged revert back to the hollow management style of “do what I tell you to do and shut up.”

To be fair, old white men did not create this hollowness … they simply propagated it.

That is Trump in a nutshell.

All that said.

These old white men, in their heart of hearts, inherently do not care about a ‘better America’ from a soul perspective nor do they care about any aspect of ‘being a better person’ but solely attach ‘better’ with wealth, importance and wins.

I get angry.

I get angry because I do not believe ‘hollowness’ is the path to greatness. It certainly has not helped us reach greatness up to this point.

And I am angry because I have believed this, and known this, for decades.

And I am even angrier because we are now led by a hollow someone with a hollow platform, hollow plans, hollow skills, hollow dignity, hollow composure and no soul <that I can see>.

Look.

This can be solved. And it can be solved by … well … old guys like me.

==============================

“At any other time it’s better.

You can do the things you feel you should; you’re an expert at going through the motions. Your handshakes with strangers are firm and your gaze never wavers; you think of steel and diamonds when you stare. In monotone you repeat the legendary words of long-dead lovers to those you claim to love; you take them into bed with you, and you mimic the rhythmic motions you’ve read of in manuals. When protocol demands it you dutifully drop to your knees and pray to a god who no longer exists. But in this hour you must admit to yourself that this is not enough, that you are not good enough. And when you knock your fist against your chest you hear a hollow ringing echo, and all your thoughts are accompanied by the ticks of clockwork spinning behind your eyes, and everything you eat and drink has the aftertaste of rust.”

―

Dexter Palmer

===================

Old white men created the problems and … well … as so well said in the movie The Return of the Pink Panther … “you set a thief to catch a thief.”

Older people can reverse the problem in one fell swoop.

I could do it with a small merry band of contrarian older people (women & men) who have chafed in this hollow existence could bring some good healthy substance back into this wretched hollowness.

This is a unique time in history in which business, country and politics have intersected.

This is a unique time for older business people to right the wrongs of all they have wrought up to this point.

I certainly hope this happens, as an old white man myself, simply for the sake of redemption for all of us old white men.

===================

“You are talking crazy-person talk. Put your words in word places please.”

―

Buffy the Vampire Slayer

====================

So.

I have relentlessly outlined Trump’s shortcomings from a business leadership standpoint.

I have relentlessly outlined Trump’s dubious relationship with the truth.

But today I turn to … well … not even his words … but how he talks.

I mean … well … who the hell talks like this?

“You know, I’m, like, a smart person.”

Uh huh.

Yeah.

Right.

I can honestly say that after having sat in thousands of business meetings, hundreds of conference rooms, dozens of boardrooms and currently trade personal emails with a wide range of business executives … the only person I have ever heard talk like this in a corporate business environment was eventually fired, monitored as he packed up his office, and escorted out of the office by security people.

He was a whack job.

And he talked like this.

All of this makes me begin to think Trump may actually … sigh … not telling us the truth when he says, “you know, I’m like a smart person.”

<note: “like” falls into the same speech pattern as the valley girl “whatever”>

The evidence continues to mount just from the shit he says that he is … well … just not smart.

I know dozens of business executives.

I know some incredibly smart people … maybe even some brilliant people.

I know some Ivy League graduates. Heck. I even know a Wharton person <Stanford people tend to be smarter & I have never met a non-smart Yale grad>.

And what I know is that none of these people talk like this.

I am no psychologist but I imagine the people who talk like this, and the ones who talk in first person <Ricky Henderson most likely being the most famous first person speaker — he called San Diego GM Kevin Towers and left the following message: “This is Rickey calling on behalf of Rickey. Rickey wants to play baseball.” > are people who are actually trying to persuade themselves that they are smart, have a good brain and know good words.

I admit when I hear Trump talk, well, I teeter between repeating Rex Tillerson’s reported thought on Trump — “fucking moron” – and simply shaking my head and saying “who the hell talks like this?”

All I know is that it seems more cartoon-like than President-like:

———————-

“I went to an Ivy League college. I was a nice student. I did very well. I’m a very intelligent person.”

‘I’m, like, a really smart person’

“I am also honored to have the greatest temperament that anybody has.”

“I would say basically we talked condolence.”

“I have one of the great memories of all time.”

“Nobody has more respect than I do. Nobody.”

“Well, I think the press makes me more uncivil than I am. You know – people don’t understand – I went to an Ivy League college. I was a nice student. I did very well. I’m a very intelligent person. You know, the fact is, I think, I really believe, I think the press creates a different image of Donald Trump than the real person.”

“… my uncle was a great professor and scientist and engineer, Dr. John Trump at MIT; good genes, very good genes, okay, very smart, the Wharton School of Finance, very good, very smart

“My generals and my military, they have decision-making ability,”

“The response and recovery effort probably has never been seen for something like this. This is an island, surrounded by water. Big water. Ocean water.”

After arriving in Israel from Saudi Arabia, Trump told his hosts: “We just got back from the Middle East.”

And, of course,

Trump to hurricane victims in Puerto Rico: “Have a good time”

===================

I am not the sharpest knife in the drawer but, c’mon, no reasonable business person with any reasonable experience talks like this.

And we know that.

We do.

For some we knew this is not normal behavior earlier and for others it has been a grudging realization.

That said.

While we know no one should talk like this we have two problems in finally admitting it & dealing with it:

• The Slippery slope of excuses.

I have written several times about the “slippery slope of ‘just this once’.”

Just once becomes … well … okay just one more time … and then … oops … and you are well on your way on the slippery slope.

Suffice it to say a shitload of people are on the slippery slope with regard to making excuses for Trump.

And they know it.

And while those of us not on the slope can stand there and be righteous … I think it would behoove us to recognize that any slippery slope is a sonuvabitch to get off of.

We would be foolish to utter some simplistic tripe like “just do it” … just get off it.

We would be foolish because it is difficult — for everyone <if you have ever been on a slippery slope … despair, small lies, depression, etc. … you understand>.

Give someone a hand.

Help them.

Quit moralizing. Quit being righteous. Quit being holier than thou. Just fucking help them get off the slippery slope.

• Holding him accountable and our own accountability.

Oh … shit. Accountability is a two way street. No matter how heinous Trump may be on occasion if you hold him accountable … you will also be held accountable. What that means is it inevitably becomes a comparison of ‘failings.’

Well.

That sucked to type.

This means failings of character.

This means failings in judgement.

All of your own failings enter into the accountability fray <and I can guarantee he will bring them into the fray>.

If you make him accountable for his, you need to be accountable for yours <and do not be defensive in doing so>.

And this means dealing with a ‘counterpuncher’ who cannot discern the false equivalence between character failings and judgement and simply hammers away in his simplistic grade school rhetoric in a “if this, then that” pushback.

That sounds … well … horrible. But here’s what you have on your side.

Remember … who the hell talks like that?

Yeah. That’s his weak spot. Accountability does not need intellectualism so you can leave the high falutin’ words at home. Accountability of character & judgement is easy to articulate. It is easy because people really do know right from wrong and that how you win matters more than just winning … they just need to be reminded. And when they are reminded … people will hold him accountable.

Look.

No truly experienced normal business person talks like how Trump talks. They would get kicked out of any office in any viable business in America.

Trump has had 71 years, access to some of the finest America has to offer in education and the opportunity to learn more through experiences than most of us could ever dream for.

He has squandered them all.

Other than being able to bully his way through real estate transactions and make gobs of money off of licensing deals <which is simply being a grifter> he is hollow … hollow of even the most basic information a United States high school senior possesses.

If we cannot win against someone who talks like this, who is hollow … well … WTF … we don’t deserve to win.

Me? I would take him on anywhere at any time. He is hollow, I have seen hollow in business, and I know hollow cannot win.

===============

“The saddest aspect of life right now is that science gathers knowledge faster than society gathers wisdom.”

—

Isaac Asimov

==============

“So I don’t want to paint with too broad a brush when I say that you were warned about this man—and you ignored our warnings.

We were right; you were wrong.

The masses, it turns out, sometimes are asses.

Sometimes the people who actually pay close attention to politics know more than the disgruntled populists and nationalists who are willing to gamble on the future of this great republic—and on the reputation of a conservative philosophy that goes from Aristotle to Burke to Buckley—in order to boost a reality show host.

You elected your guy, and look where it got us.”

—

Matt Lewis <Republican Conservative>

================

Ok.

I probably get in more heated debates over Trump voters than almost any other topics discussed these days – with both Trump voters and non-Trump voters.

I even know why it happens … we generalize and we label.

And in generalizing we force a Trump voter to defend other Trump voters, who most likely voted for Trump for some other reason than the one they are defending, and the non Trump voter paints all Trump voters with the worst of the worst attributes <the truly deplorable aspects>.

This is crazy.

No.

This is stupid.

The majority of Americans don’t have a label attached to them other than “get up and go to work and get shit done” people.

People rarely self-identify as a CNN watcher or Fox watcher or MSNBC watcher … or a republican or democrat … or any fringe group when you meet them.

We apply the label on them … we generalize for them.

But most people are labeled by … well … community, family and what they do to earn a living every day.

Sure … elections force most of us to take some stand but most of us embrace that stand with some unease. We would rather be defined by what happens in our day and lives than by whom we elected to vote for.

Most of us have our own imperfections and flaws without having to explain, or be defined, by some imperfections and flaws of someone who we voted for.

Most of all the label stuff is crap.

And maybe what is worst about labels are they suggest most Americans have to be “x” or they are “y.” That is complete and utter bullshit.

I can be tough on immigration and still be compassionate.

I can have government les involved in healthcare and still make sure a safety net is available for all people.

I can increase my military budget without being some “hawk” who wants to drop bombs on everyone.

I guess my real point is that most Americans want it all and chafe when it is suggested they have to choose one thing or another. While TV pundits went out of their way to suggest this last election was a ‘binary choice’ the truth of the matter was that the decision on who to vote for was more likely a complex more-than-binary choice.

Which leads me to the Trump voters.

Up until now I have leaned heavily on the fabulous CBS News Nation Tracker Poll <CFM Strategic Communications panel survey> which outlined that the nation’s view of Donald Trump as President breaks down into four categories – Believers (22%), Conditionals (22%), Curious (21%) and Resisters (35%).

The first category are true believers who think Trump is on the right track. Conditionals generally support Trump, but may not approve of everything he does or says. The Curious are opponents, but could be swayed depending on Trump actions. Resisters see no hope in Trump and oppose him across the board.

But now there is a new piece of research out which breaks Trump voters into 5 groups which I will use to make my point again.

To summarize it I offer these 5 numbers to keep in mind:

American Preservationists (20%): 12 million people

• These are the core ‘always-Trumpers’ … this is also the group who think anti-white discrimination is a much more prevalent problem than is discrimination against any minority group <which is, realistically, false>

Staunch Conservatives (31%): 19 million people

• These are the core Republicans who would most likely vote for any Republican even if it was an alien

Anti-Elites (19%): 11 million people

• These have relatively cooler feelings toward Donald Trump and nearly half had favorable opinions of Clinton in 2012. This group shifted most dramatically, however, against Clinton by November 2016.

Free Marketeers (25%): 15 million people

• Small government fiscal conservatives, free traders, with moderate to liberal positions on immigration and race.

the Disengaged (5%): 3 million people

• This group does not know much about politics, but what they do know is they feel detached from institutions and elites and are skeptical of immigration.

USA population: 326.5 million people

USA adult 18+ population: est. 250 million people

<note: I used 60 million Trump votes to simplify my math and come up with people numbers>

The other thing I always keep in mind is that nowhere along the way, primary & general elections, has Trump ever won the popular vote. In the primaries Republicans voted in significant numbers for anyone but Trump <almost 2/3^rd of primary votes did not vote for Trump>. My point in all these numbers is that Trump voters are not just an American minority/splinter of the whole but a relatively small <but loud> group.

Regardless.

Here is the topline good news … I would estimate we have less than 20 million, my guess is maybe 15 million, truly deplorable people in the USA … say maybe 6% of adults. Here is the bad news … we tend to suggest those 6% are representative of all Trump voters <as well as all that is ignorant, deplorable and bad about USA>.

Anyway.

We screw up numbers in generalizations all the time.

Not all Trump voters voted for the same reason nor do they have similar issues.

It’s just like discussing “the 99%.”

The 99% are a mix of the wretched of the earth, the everyday schmucks who want to do the right thing and a fairly large group of upper middle class <doctors, university teachers, journalists, senior management, politicians>. It is the mixed bag of people who, without them, the 1% would cease to exist.

Lumping them all together in the 99% is almost suggesting that is America’s middle class which then suggests opportunity is equal to all <and the 1% should be everyone’s objective>.

Trump’s voters were a mixed bag of people with some good reasons to pull he lever for Trump and some bad reasons for pulling the lever for Trump.

Anyway.

I purposefully called this piece today “deplorables defined” to make a point. Of course not everyone who voted for Trump is deplorable … and Hillary never suggested such a thing. But … gosh … maybe we should have listened to her a little more closely … and maybe we should have listened to the entire speech … and maybe, just maybe, it is possible she was right:

——————

“I know there are only 60 days left to make our case — and don’t get complacent, don’t see the latest outrageous, offensive, inappropriate comment and think, well, he’s done this time. We are living in a volatile political environment. You know, to just be grossly generalistic, you could put half of Trump’s supporters into what I call the basket of deplorables. Right? The racist, sexist, homophobic, xenophobic, Islamophobic — you name it. And unfortunately there are people like that. And he has lifted them up. He has given voice to their websites that used to only have 11,000 people — now 11 million. He tweets and retweets their offensive hateful mean-spirited rhetoric. Now, some of those folks — they are irredeemable, but thankfully they are not America.”

“But the other basket — and I know this because I see friends from all over America here — I see friends from Florida and Georgia and South Carolina and Texas — as well as, you know, New York and California — but that other basket of people are people who feel that the government has let them down, the economy has let them down, nobody cares about them, nobody worries about what happens to their lives and their futures, and they’re just desperate for change. It doesn’t really even matter where it comes from. They don’t buy everything he says, but he seems to hold out some hope that their lives will be different. They won’t wake up and see their jobs disappear, lose a kid to heroin, feel like they’re in a dead-end. Those are people we have to understand and empathize with as well.”

—————-

Sigh.

Of course, none of us really did pay attention to it all <even the mainstream media which was supposedly all in her camp> and paid the price of not doing so by missing her statement about empathizing and working for better lives for those Trump supporters who aren’t scum-of-the-earth deplorable dumpster fire pieces of shit.

Would I have used the word “deplorable?”

No. probably not.

She probably should have been more specific and named them out, as the Alt-right, misogynists, white supremacist, KKK, and Nazis. But you know what? We are dancing on the head of a pin. ‘Some’ deplorables voted for Trump, ‘some’ deplorables still support trump and ‘some’ deplorables are irredeemable.

Ok.

Let me spend a moment more on ‘deplorable’.

While I, personally, would have not used the term with regard to some Trump voters I believe the only true mistake Clinton made was apologizing. She should have tripled down with clarifying & defining … and suggesting <in some way> we all have a deplorable ‘voice’ inside us whispering fears and untruths and … well … the bad shit we think about people who do not look like us.  And point out that Trump whispers, in a bombastic way, to our deplorable inside … and we shouldn’t permit him that victory <because Americans are better than that>.

By the way … I do believe that. And while there certainly are some truly deplorable people in the USA I would like to think 99% are redeemable not because they need to be redeemed but rather they need to understand they can ignore that voice inside and still get ahead and ‘win.’

In the end I offer two numbers.

15 and 30.

If you scour some of the more random assessment of the population and their views with regard to Trump you will find these two numbers <or close to them> constantly bubbling up.

15%.

This would be the % of people who would follow Trump like lemmings over the cliff. He could bomb Alabama and they would find a good reason he did it <note: these are not all deplorable people but deplorable people reside within this number>.

30%.

This would be the % of people who wouldn’t follow Trump if you told them you would win the lottery. He could apologize every day until the day he died and they would still find a reason to suggest he pissed on Mother Theresa’s grave.

Anyway.

I don’t know Trump nor do I wish to ever meet the man but if I could whisper these numbers into his head … I would. They reflect the precarious nature of his presidency <or his reelection>.

I am under no illusion that Trump truly has any desire to unite the country but the numbers reflect the fact America is not deplorable by nature and the bigger message opportunity, to inspire people, is to remind them of that.

======================

Seth Meyers

—–

Yeah, “fair” is a word we talk about. We talk about “fair” when we talk about “even.” I feel as though “even” can sometimes lead to false equivalents, whereas “fair” is, is this how you’d like to be treated if somebody disagreed with you?

We all have bias, we all have a point of view. I think the best you can do is try to be aware of it and try to make sure that the bias doesn’t make you treat someone else unfairly.

=====================

Ok.

Today, in this world & in this environment, I could be having a discussion on some topic and make a statement and 99% of the time the other person will say <usually indignantly> “where did you hear that?” … and I could say “well, Albert Einstein said it” … and I can almost guarantee I will get the following question … “when did he say that?” … and if I said “well, he said it on <pick your poison … FoxNews, MSNBC, CNN, NYTimes, Washington Post, etc>” … I can almost guarantee I will get a ‘lean-back-in-chair-moment combined with a sage “oh, he is biased.”

Yeah.

Albert Einstein.

Biased because he decided to say something smart but, unfortunately, on … well … some venue.

Suffice it to say that, lately, it seems like anyone you disagree with or anyone who espouses a different view than you is “biased.”

This is crazy.

And it gets crazier because the same people who are quick to brand some mainstream news venue as biased are the same ones to place blind faith on some random internet website espousing something they agree with.

Let’s be clear.

Professional journalists may slant their work toward their own views but non professionals, and opinion people, are biased.

The vast majority of websites and blogs out there are, for all intents and purposes, biased.

Placing those important nuances aside … everyone should assume a fact is a fact and a fact can be delivered in a variety of ways – slanted, biased, fair, straightforward, misused – but it still remains a fact.

Bias:

Prejudice in favor of or against one thing, person, or group compared with another, usually in a way considered to be unfair.

Most people would suggest that any site that only focuses on one side of an issue without giving the same amount of “unbiased” coverage to the other side is biased.

Fox News. Biased.

MSNBC. Biased.

The Nation. Biased.

Federalist. Biased.

Pravda. Biased.

Yep. All of them.

Biased.

I, personally, do not call them biased <at least their news programming/pieces … not their opinion programming/pieces>.

I would call them intellectually slanted toward a specific view but still factual & truthful journalism. For the most part, if it is not an opinion show, you will receive some facts to sift through.

Yeah.

Some of the stories they publish are great, helpful, and insightful.

Yeah.

Some of them are extremely one-sided.

And while this one-sidedness may be well intended all it really does is drive us into deeper separation and make the ‘bias gap’ seem deep & wide.

Here is where the real trouble begins.

If everything is biased … who offers the truth?

Who you view as biased I view as a purveyor of truth … well … where is there any place for truth between us?

We cannot afford to be in an information gathering world where we “take what resonates and leave the rest.” We cannot because what resonates isn’t always what is reality or truthful. It is actually more likely to simply fit your belief system.

Uh oh.

If it fits than what doesn’t fit is biased.

Once again.

This is crazy.

I tend to believe this is a reflection of a number of things all grounded in the inability to know who to trust <because if I accepted an expert as an expert then I would be able to accept an expert speaking truth I could believe as unbiased>. I tend to believe there is a strong strain of “anti-intellectualism” or maybe it is better called “a gut instinct opinion world” in which facts only confuse the issue <therefore shouldn’t be pursued> and rational thinking is actually ‘common sense.’

Sigh.

We live in a wacky world in which we have no experts, we trust no institutions to not have some nefarious intent and truth is in the eyes of the beholder.

We live in a wacky world in which articles by professional journalists, which are fact-based, are confused with op-eds <opinion & editorials> which is … uhm …  an opinion, a column, meaning it does not have to be unbiased, fair, or balanced.

We live in a wacky world in which the internet is like the wild west of information. There are minimal laws, minimal enforcers of laws and a shitload of people who are willing to have a dubious relationship with any law <and truth or proper use of facts>.

We live in a wacky world in which people have more access to an almost unlimited unfettered amount of information and they also have the freedom to contribute to that unfettered amount of information as they see fit.

We live in a wacky world where even the people who are allegedly so concerned with finding the truth circulate a shitload of bullshit.

Yeah.

It is a wacky world.

That being said, it is not wacky enough to simply discard good smart thoughtful factual information <some would call that “Truth”> under some wacky filter we apply to every mouthpiece which makes that mouthpiece conveniently “biased” so we have an excuse to disregard the information.

I believe we can find fair, even and biased wherever we may choose to look. I can find it on FoxNews, CNN, MSNBC, BBC and almost every venue with professional journalism employees. It doesn’t mean they will not slant the information. It doesn’t mean they may conveniently leave a fact or two out.

But in this wacky world I cannot afford to discard everything and I, frankly, have no desire to just discard what doesn’t meet my current views.

I believe that each of us needs to take responsibility for detaching ourselves from what we want to be true, and get off our lazy asses to find out what actually is true … and stop using “biased” as a reason to not consider what was shared.

I will end where I began:

We all have bias, we all have a point of view. I think the best you can do is try to be aware of it and try to make sure that the bias doesn’t make you treat someone else unfairly.

===========================

“It’s more interesting to ask the question about America itself, not the America of Trump or the America of Obama, but what is today the appetite of the Americans, really, to have an active role in the world affairs?”

———–

French Ambassador Gérard Araud

=====================

“A person’s a person, no matter how small.”

―

Horton Hears a Who!

=======================

So.

I almost called this the shrinking of America.

What I mean by that is America is shrinking in the eyes of the world.

That said.

Let me begin by framing this from a business perspective.

Business leaders are responsible for the growth of their business on a number of dimensions not just $’s.

You can only hold on to your position for so long if you are having some economic success but the company brand and image is suffering.

You can also only hold on to your position for so long if you are having some economic success but the board views it as a poor long term strategy.

You can also hold on to your position for so long if you are having some economic success but perceptions of your leadership are not very good.

But that’s business <and we assume anyone who rises to a business leadership position knows this … as they should>.

I say that because a business can grow in a variety of dimensions not just profit & sales … there is also strategy, positioning and leadership. And if people start to doubt your business on any of those dimensions it is kind of like a balloon … they become little pin pricks and your ‘balloon’ starts shrinking.

And that is what is happening to America from a global perspective.

Pinpricks in the American balloon.

The pinpricks are doubts … in leadership, reliability, consistency and … well … civility <note: I could have added intelligence but I will not>.

I am not making this up.

A Pew poll of 37 countries ranging from large to smaller shows attitudes toward the United States have collapsed since Trump took office. At the end of Obama’s presidency, 64% of people in these countries said they were confident in the US president. Today, that has fallen to 22%.

In addition. Opinions of America overall have fallen by 15 points.

This Pew study examined global attitudes toward America since Obama left office and Trump has assumed the leadership role. Suffice it to say … it is really tough reading for any American.

On all attitudes America is shrinking.

The only places in which Trump’s numbers rose versus Obama are … uhm … Russia <which rose a staggering 43 points, 11% to 54% confidence>and Israel.  And, I would note, that despite the common perception Obama was loathed by Israel, Obama’s confidence ratings varied from 49% to 71% during his administration as compared to Trump’s current 58%.

Just to drive a nail into this particular coffin a little deeper … if I were to pull Russia and Israel out of the study … uh oh … confidence in America would drop into the teens <gulp>.

6 months into a Trump presidency and the pace and the depth of the decline driven by Trump’s leadership, or lack thereof, is stunning. Trump’s belligerent style and immature substance is not only affecting his approval scores domestically … but also internationally. He currently wears the mantle of “shrinker in chief.”

Whether one believes in the accuracy of polling or not, and not many sane people doubt PewResearch> the consistency between domestic numbers and international numbers should make anyone and everyone take a moment and pause.

I could even argue the domestic numbers only look better than international numbers because Republicans are stubbornly hanging on to Trump despite having some serious doubts. If I were in the Trump White House I would be eyeing this Pew report and thinking “yikes, this is my floor here in the USA <22% or the teens>.”

We are shrinking.

And it is sad.

Now.

Trump supporters will flippantly suggest they don’t care about what other countries think about Trump & the USA because it just doesn’t matter.

Which leads me to my point <other than expressing some sadness> … a word to the wise <and even a word to the intellectual dwarfs>.

It does matter.

And it really matters if there is a lack of alignment between perception & reality as well as domestic attitudes & perceptions and international attitudes & perceptions.

That matters because alignment is what makes countries, and businesses, effective AND efficient. It eliminates the herky jerky of misunderstanding and the slowing inherent in having to overcome any negative aspects which could be obstacles.

Yes.

Alignment is important.

Any sane business leader knows that sustainable success is not found in some transaction or some event or even being viewed positively by some others <here & there>. They know success inevitably begins and ends in internal alignment.

Instead of promoting American leadership & unity, Trump is leaving a vacuum internally, domestically, by stubbornly gripping onto a minority view with regard to what people want and what is actually best for the country long term.

This gets exacerbated by the fact he is doing so within his own management team as well as within his ‘employees’ <the citizens … all … even the ones who did not vote for him and did not vote>.

In addition.

An “every man for himself” attitude doesn’t really encourage a positive transaction relationship but rather it encourages a sense of chaos … which leaves Trump and the US with fewer friends and less influence.

I have said it before and I will say it again … this is solvable. And it is solvable not through transactions but rather by … well … internal <domestic> alignment. Trump often argues that words don’t matter and behavior is more important.

Oftentimes this is true, however, words can often build the doorway through which skeptics & doubters can walk through to get a little closer to the alignment America needs to progress – economically and mentally.

If Trump were to triple down NOW on building unity domestically, it would go a long way to stopping the shrinking of America <note: but I seriously doubt something like this is within his DNA>.

Finally.

The deal.

Negotiating.

Or the art of the deal as a leader.

It seems his single-minded pursuit of individual challenges or countries does not translate to the complex politics of … well … the EU, China, Russia, the Arab & Muslim world, or anywhere.

As a result, the “best” dealmaker is starting to look like he cannot make a deal.

Sure.

He can complete some transactions <albeit they all seem to be about getting paid to arm the rest of the world with as many weapons as possible> but transactions are not ‘deals.’ NAFTA is a deal. The TPP was a deal. We have trade deals with people. These are not “let’s make a deal for this space” but rather a more complex web of multiple variants in which over time the variants will … well … vary and yet the ultimate outcome overall is positive.

That’s not his kind of deal.

And, frankly, that’s not the kind of ‘deal’ other countries truly desire.

But Trump’s dealing and his character are so intertwined it is almost like a Gordian knot.

That matters as we discuss shrinking.

PewResearch, who makes every attempt to be unemotional and unbiased, said this in their report:

Confidence in President Trump is influenced by reactions to both his policies and his character. With regard to the former, some of his signature policy initiatives are widely opposed around the globe.

Trump’s character is also a factor in how he is viewed abroad. In the eyes of most people surveyed around the world, the White House’s new occupant is arrogant, intolerant and even dangerous. Fewer believe he is charismatic, well-qualified or cares about ordinary people.

Look.

The truth remains that the US economy, just as it was with Obama, has remained mostly healthy and Trump has not to date significantly altered any signs of the health. The end of the Obama economic era and the start of the Trump economic era represent an ongoing good, not great, economy.

This is good.

But as I noted initially … economic success is just one dimension and while a powerful dimension you can only hold on to your position for so long if that is the only ‘positive benefit’ you are offering your organization as a leader.

Trump is a myopic bully and, just as with almost every bully, I worry America will remain large in physical stature but small in everything else.

In the end.

I brought up alignment and shrinking for a reason. Alignment is a double edged sword.

Positive alignment greases progress.

Negative alignment can suffocate and squeeze.

And that is my point on the current shrinking of America.

Poll numbers showcase directional negativity which is difficult to ignore … especially since the numbers reside in both domestic and international framing.

Call it perceptions or call it reality … I don’t care.

As long as it exists America will continue to shrink.

And ignore the most recent PewResearch at your own peril because it sure as shit looks like we are shrinking.

=============

“Being honest may not get you a lot of friends but it’ll always get you the right ones”

—

John Lennon

=====================

“I spoke the truth, but no one believed me, so I took to deceit.”

–

Lermontov

=====================

Ok.

Honesty sure seems like it would be one of the simplest things in the world to agree upon … “be honest, don’t lie.”

But, sure as shit, talk about the specifics with regard to honesty or ‘being honest’ or even ‘is a lie a lie?’ and … holy shit … bring the beer and settle in. It is gonna take some time.

Yeah.

Everyone wants to be honest … but if honest with themselves … we are far too often less than honest.

And that is why I opened with the quote I did … being relentlessly non-equivocating honest will limit your circle of friends, but the ones you do have will be good ones.

Sadly … being honest comes at a cost.

To think about that cost I had to revisit the essays of Montaigne to help me think about why. In his essay “giving the lie” he says this:

—————-

Would it not also be that this reproach seems to involve cowardice and lack of courage? is there any more obvious cowardice that to deny what we have said? nay, worse yet, to lie against a man’s own knowledge?

Lying is an ugly vice; a vice that one of the ancients portrays in the most odious colours when he says, “that it is to manifest a contempt of God, and withal a fear of men.” It is not possible more fully to represent the horror, baseness, and irregularity of it; for what can a man imagine more hateful and contemptible than to be a coward towards men, and valiant against his Maker? Since mutual understanding is brought about solely by way of words, he who falsifies that betrays human society. ’

Tis the only way by which we communicate our thoughts and wills; ’tis the interpreter of the soul, and if it deceive us, we no longer know nor have further tie upon one another; if that deceive us, it breaks all our correspondence, and dissolves all the bonds of government.

—————–

What this means is that lying dissolves the bonds of friendship therefore, in this case, it suggests if you lie your friendships will contain little dissolved fissures in the complex web of what makes friends friends <all of which subtly weaken the bonds>.

That sounds reasonable but, whew, the alternative … being honest all the time … is difficult. I will say that although honesty is not always easy easy route to take it will always lead you to the destination called ‘trust’ … which is the most solid place in every healthy relationship.

Oddly enough … honesty takes more work than lies.

Lies are a peace offering … an offering you give to avoid possible conflict.

Honesty, on the other hand, almost encourages some conflict and therefore you need to stand your ground and help others know why you are telling the truth and why you are being honest about what you really think.

Whew.

This suggests the best friendships and relationships take work and involve some conflict.

<they do>

This can get a little trickier because lies are sneaky. In fact it was the US Supreme Court who just ruled that a lie can actually … well … not be a lie.

Well.

Not really.

They assessed a value to a lie in order to judge it. While I have always felt that a lie was a lie. And I have never really cared to try and measure & assess the depth & breadth of a lie because … well … a lie was a lie to me.

The Supreme Court made us question … do different lies have a different value?

“… the court ruled unanimously that a lie told in the course of gaining citizenship can be used against the applicant only if it was relevant to the reward.”

Who would have ever thought we would judge a lie in a cause & effect manner?

<not me>

So a lie only has value if it had a consequence of some tangible reward or gain <peace or avoiding conflict is not a tangible gain>?

Well.

That creates some philosophical challenges.

They actually called these “irrelevant lies.”

And maybe this is where I circle back to friendship. In finding the strongest bonds of friendship there is no irrelevant honesty. All honesty is relevant. I say that because … well … relevance can be harshly illuminating. There are harsh words empty of relevance and then there are the harshly relevant words which strip you bare for all to see.

This will … well … certainly create some uncomfortable silence at times … and certainly cost you some friends at other times.

============

“Isn’t it because there’s more truth in it than you might wish? … I told him. This brought the conversation to an end and we walked along side by side in silence.

——

<A hero of our time: Lermontov>

==============

Let me come back to what Montaigne because, once again, here’s what he believes is the ultimate harm of lying:

Our understanding is conducted solely by means of the word: anyone who falsifies it betrays public society. It is the only tool by which we communicate our wishes and our thoughts; it is our soul’s interpreter: if we lack that, we can no longer hold together; we can no longer know each other. When words deceive us, it breaks all intercourse and loosens the bonds of our polity.

He’s obviously right — lying destroys trust and destroys bonds. And they do so in sometimes little sneaky ways dissolving or loosening little threads holding us together. And, yes, sometimes they just cut all threads and you ‘lose’ whatever you had as it floats away on the restless sea of Life.

But if you turn Montaigne’s words around … being honest offers a path to what lies destroy. We know each other, our souls are interpreted to each other and we hold together because we know each other – a stark reality bared to each.

And therein lies what being honest offers — reality.

And for many people reality sucks.

===========

“In an age of images and entertainment, in an age of instant emotional gratification, we neither seek nor want honesty or reality.

Reality is complicated. Reality is boring. We are incapable or unwilling to handle its confusion.”

—–

Ryan Holiday

===================

Suck or not … I have said again and again <and will continue saying> that reality is reality. just like facts are facts. It is what it is and you can either face it or ignore it … but it will be there regardless of whether you look or not.

And that is why honest friends are the ‘good things.’ For in their honesty they also offer a companion to face reality, look at it straight in the eye and say “I am here, I will not go away, and I will do good things.”

Well.

That sure seems worth being honest to me, doesn’t it? I mean … well … having the rights ones with you to face reality rather than try and avoid reality sure seems good. Shit. Just standing up and facing reality rather than ignore it sounds good to me.

Being honest comes with a cost … sometimes friends.

Being honest comes with a benefit … the ability to face reality

Seems like a fair value equation.

But that’s me.

==============

“If each of us hires people who are smaller than we are, we shall become a company of dwarfs.

But if each of us hires people who are bigger than we are, we shall become a company of giants”.

–

 David Ogilvy

<political correctness caveat:

Mr. Ogilvy said this in the 1950’s as a vivid metaphor for the importance of hiring the best and not suggesting dwarfs are incapable of bigness, in fact, he hired a number of short people who were intellectual & creative giants>

===========================

“Never write and advertisement you wouldn’t want your own family to read.

You wouldn’t tell lies to your own wife.

Don’t tell them to mine.”

——

David Ogilvy

========================

“It seems to me that we can observe the same set of facts yet some of us see the tragedy of the human comedy while other see the comedy of the human tragedy.”

————–

<Google couldn’t tell me who said this>

=============

So.

Yesterday was the first time I worried that America is running the risk of becoming a country of dwarfs.

Forget greatness … I am thinking ‘littleness.’

Little intellectually, little integrity, little dignity, little respect and little honor.

This worry came to me yesterday as a couple of Donald J Trump’s tweets popped up on my computer and I sat back and said “WTF … what is fucking wrong with him.”

Needless to say … this was not the first time I have said that to myself <or yelled at the TV> but yesterday … one in which he not only utilized his mastery of immature grade school name calling but he also diminished a successful woman’s intelligence <low IQ>, her mental state <crazy> and appearance <blood flowing from face lift> … I found myself thinking this is truly horrible.

This is horrible in that in one tweet Donald J asshat delivered the diminishing trifecta against all women everywhere <albeit he directed it to one woman>.

And this is not just horrible from my perspective … or even from a “dignity of the Presidential position” perspective … but just horrible from anyone’s perspective <father, parent, brother, human>.
That said.

I have now reached a point where I have a method in evaluating what the President tweets and says because while I know very little he says is anything I would ever say, or believe is appropriate to say, I am willing to admit I may be biased in judging this incompetent intellectual dwarf.

Here is what I do.

First.

Jury of US President peers. How would I feel if Merkel, Macron, May, Xi or even Putin & Erdogan said this? Would I be outraged or simply nod my head sagely?

These, by the way, regardless of their physical stature are the intellectual and leadership giants of the world <some are also moral giants>.

Second.

Jury of Business peers. How would I feel if the CEO of Amazon, GE, Ford, Goldman Sachs or even the president of your local chamber of commerce, city’s largest pest control company or the head of the School Board said this? <and would they most likely get fired?>

These, by the way, regardless of their physical stature are the economic & social giants, or aspiring giants, of the world <some are also moral giants>.

Third.

Jury of parents. How likely do I think a parent would go out of their way to tell their child “see this … this is exactly the way you should handle it!” For example … how many homes do I believe a father said to his son “Donald Jr., this is exactly what I would tweet your mother if she ever said anything bad about me to the Moose Lodge!”

These, by the way, regardless of their stature are the nurturers of the future giants of the world.

Fourth.

Jury of the young. How would I feel if I saw this comment or thought said by one teen to another … or if I saw my son send this to a classmate … or if I ever saw any young person send this message out to 33 million people? Heck. How would they feel if their girlfriend, or any friend, received a message like this? <although I will note that back in March 2016 I did suggest Teens celebrated Trump as one of them — from a maturity perspective>.

These, by the way, regardless of their stature will most likely be the giants of the world <and our fates will be in their hands>.

Fifth.

Jury of the trolls. How would the statement and words look if I placed them below any viable article in any viable online publication next to the slew of online trolls spewing their hateful bile?

These, by the way, are the intellectual and moral dwarfs of the world.

All that said.

More and more often I am finding Donald J Trump dwelling in the comfortable abode of the intellectual and moral dwarfs.

Regardless.

Ogilvy was, and is, right.

Hiring people smaller than you insures your company will never be a giant … but what if the hirer himself is a dwarf?

Sigh.

I cannot fire Donald J Trump. You cannot fire Donald J Trump. He is our president <that still hurts to type> and I have to start thinking not just about what policies he may actually someday implement but also how his actions, as THE leader of the country, affect the size, economically, morally and dignity, of the country … in other words … will we be a country of giants or dwarfs with his leadership?

Well.

We actually have two paths thanks to our mental dwarf of a President.

The first is to accept his behavior as normal and permit it to become more normal outside the purview of the oval office and on our tween/teen smartphones, in the classrooms, on softball and soccer fields, in the bars and in the office.

This path has one destination … a country of dwarfs.

The second is to not accept this behavior as normal, or acceptable, or even good, and create a counter culture in which we recreate the foundation of civil discourse, respect, dignity and an increased valuation of maturity not bullying <under the guise of ‘fighter’>.

This path has several destinations but one certainly is a country of giants.

This choice may seem easy at first glance but the truth is that I do know, having run a business, maintaining an organization of giants takes leadership. And if your leader is a dwarf the path to becoming giants becomes more difficult.

Look.

I wrote recently that Donald J struggles with ‘staying above’ but I would be remiss to not point out that in the business world it takes a special manager to maximize people’s potential <even if it means outstripping your own ability & potential> AND keep your job AND keep your status as a leader.

I will admit that it takes a little bit of self-courage, a shitload of conviction and even some craftiness in your own responsibilities.

That said <now that I have given him an excuse>.

……… little Trump pouting …….

I think what will help America overcome the intellectual and moral dwarf we current have in office is that the majority of people truly want to be a country of giants and we would prefer leaders who foster the attitude.

I can honestly say that I don’t care what generation you are <millennial, boomer, Xer, etc> or what your upbringing was or even what attitudes you may have … I can guarantee one behavior … and I will guarantee it.

The guarantee? Give us a giant as a boss and we will run thru walls.

And therein lies my larger call out. In my small corner of the world I will never be a giant <although I like to think giant integrity-like thoughts> but there are those out there who can do something bigger … and they should look in the mirror and start thinking like a giant, acting like a frickin’ giant and maybe all those people casting about for some guidance will take giant steps for the giants who stand up to lead.

Wow.

That would a giant leap of faith to attempt that.

Surprisingly, great organizations take giant leaps sometimes.

That is what makes them giant.

Correspondingly, great countries take giant leaps sometimes.

That is what makes them giant.

Sigh.

I would be naïve to not understand that we can observe the same set of facts yet some of us see the tragedy of the human comedy while other see the comedy of the human tragedy.

I can only hope that as the facts accumulate more and more people will see that USA has an intellectual and moral dwarf as president and he isn’t making America greater he is making it smaller.

Personally, I want to live in a country of giants. But that’s me.

===================

“Fake news fabricated as truth that panders to its audience’s ideologies and promises an illusion of the future – enough to compel people to join an imagined cause.”

—

TrendMicro

================

“Advertising is fundamentally persuasion and persuasion happens to be not a science, but an art.”

—

Bill Bernbach

============

“As an advertiser we must assume responsibility for everything we do, because everything we do has the potential to make someone think something or do something.

And that ‘something’ can be good or bad. It is up to us to steer it toward good.”

—-

Bruce McTague

===================

Ok.

If I hear one more politician or troll commenter online say “not one vote was affected by Russian efforts during the Presidential campaign” I am gonna tear my hair out.

While I have talked about ‘fake news’ and the responsibility media has in reporting, I have avoided talking about how Russia influenced the Presidential campaign because it sounds political and politicians have made simplistic soundbites the discussion point by saying shit like “can anyone point to any evidence that one vote was changed”.

Well.

Today I am going to point … and I am not a politician and now I have a report to point to <which I will highlight in a couple of moments>.

Suffice it to say since the election of Donald J Trump and following the widespread debate about how fake news on social media may have contributed to his victory I have racked my brain on how to point out to people how, if done effectively, a Russian media campaign <fake news initiative> could have certainly impacted behavior at the election booth.

I wanted to do so not because I know for sure that votes were affected but rather because by not even considering, or acknowledging, that people may have been affected enough to influence their vote means we diminish the potential impact of a real propaganda campaign.

While non advertising people most often speak of “advertising creates awareness” <at best> or “I am not impacted by advertising” <at worst> … they are wrong.

The truth <inside the hallways of advertising agencies around the world> is that we speak of influencing real behavior – change brand preferences, convince someone to try, affect attitudes toward a particular brand or product <your own or a competitor>, shift preferences from one brand or product to another and even educate to create an impact in terms of behavior.

Advertising and professional communications is business … the business of persuading people to think things and do things. It may be immediate actions or it may be the process of engaging to ultimately affect actions … but I cannot think of one business spending one dollar on professional communications who does not desire to persuade people to think at least one thing with the intent to create at least one type of behavior.

I have sat through hundreds of meetings analyzing shifts in attitudes & behavior <linked to sales of my business as well as shifts in competitors business> scouring information with regard to perceptions, persuasion, purchase intent, impact of influencers, etc.

I have sat through thousands of hours of discussion on ideas, impressions and attitudes about a brand or product all with the intent to find something that will predispose someone to see it in some positive light in which it will compel someone to buy it versus something else.

I say all of this because it is absolutely nuts to suggest an effective propaganda or fake news <or let’s call it what it really was … an advertising campaign driven by social media> cannot affect people’s behaviors & attitudes.

Absolutely nuts.

Now.

I wrote today because a company called Trend Micro, a cybersecurity firm, just issued an 81 page study called Fake News and Cyber Propaganda: The Use and Abuse of Social Media.

They call it “forward thinking threat research” … I would have suggested they could have contacted any global advertising agency who could have shown them study after study with regard to how advertising can affect behavior & change attitudes.

That said.

The report does do what I have been unable to unearth in all my files of Attitude & Usage studies and communications research … they show specific tactics and plans and costs and results. They show you what a communication plan, done effectively, can do.

And, suffice it to say, it doesn’t take a shitload of money to effectively propagate lies, false narratives and fake news.

They provide an analysis focusing on fake news and alternative storylines and the use of influencers <influencers & influencer campaigns: is what every Public Relations agency in the world does for their clients every single day> as well as the overall effect in manipulating social behavior.

Their report is actually quite similar to what we in the advertising & communications business look at every week … except we do so in much more detail picking apart the minutiae in order to see what button we can push to … well … push someone a little closer to doing what we would like them to do.

With regard to the Presidential campaign, I want to be clear, what effective propaganda can do:

• It can make someone seem smarter
• It can make someone seem worse than they are

If those are two separate someones, you have created a distinction gap between the someones. I could argue that the Russians did exactly that … made an ‘incompetent someone’ edge a little closer to appearing competent and made a ‘flawed someone’ edge a little closer to being worse than flawed.

Uhm.

That can make a difference when market share equals millions of dollars or thousands of votes, not millions, equals a presidency.

Anyway.

Some people will never be convinced that a propaganda effort, or an advertising campaign, can actually affect how they think and what they do.

That is too bad.

They would be wrong … but purposefully ignorant type wrong.

But I do believe everyone would agree that discerning truth from fiction is more difficult today than it has ever been and I tend to believe everyone doesn’t like that. Which means it is increasingly important that people not only think a little more about what they are absorbing information wise but maybe we need to become better at helping people question what they see.

This is where leaders & influencers really do matter.

They need to stop undermining good sources of truth simply because that source may not support some narrative they want. Politifacts and maybe Snopes and a variety of other locations do a really nice job of sifting through fact versus fiction in a mostly unbiased way. And, yet, enough people diminish their value when it don’t match their narrative that they remain slotted as a viable source for some people and not a viable source for others. We need to find some universally accepted locations of truth.

Sure.

Some people will not be happy about what they see but the real enemy is fake news and created fictional narrative and not half-truths or misused facts.

But all people should be happy with truth … and not being fooled by fake news and cyber propaganda.

The Russians did affect the 2016 election. I cannot tell you how much or if it represented a different result than would have happened if they had not been involved <although my gut professional instincts suggest they shifted the dial enough to make a difference>. I will tell anyone reading this if you gave MillwardBrown (or any viable advertising agency which has some programmatic planning) maybe $50k and all the county data & all the media information they could clearly, and unequivocally, show vote results in counties with Russia-driven messaging versus non-Russian messaging counties. Shit. That’s what they do in any media review meeting.

But, at this point, we shouldn’t debate the result we should be discussing how efforts like this, when done effectively, can impact our view on things, ideas and people. Because if we can all admit that, well, we are halfway to getting closer toward real truth.

And, to me, that sounds good – not a fake goal.

——————

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source:

Fake News and Cyber Propaganda: The Use and Abuse of Social Media 

The report from Trend Micro, a cybersecurity firm, is 81 pages long but if you have the time … worth every second to read.

The Fake News Machine research paper comes at a time of increasing concern across the globe about the hacking of elections and the ways that fake news on social media has manipulated voters. The report delves into the underground marketplaces that can allow campaigns, political parties, private companies and other entities to strategically create and distribute fake content to shift public perceptions.

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“A single arrow is easily broken, but not ten in a bundle.”

—–

Japanese proverb

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“Never doubt that a small group of thoughtful, committed people can change the world. Indeed. It is the only thing that ever has.”

—–

Margaret Mead

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So.

I was listening to a bunch of talking heads on tv speculating on a staff shake up in the Trump white house personnel.

One thing I heard caught my attention … “well, part of the president’s issue is that he has kind of a hodgepodge of personnel.”

And that thought is correct. And it made me think a little bit.

The truth is once you move past managing a group or running a mom & pop sized business every management team you manage will be a hodgepodge of people, skills, personalities and … well … loyalty. Not only is it impossible to hire in ‘your people’ in every slot … most good leaders do not want to do that.

All that said.

To be clear.

Trump is possibly one of the crappiest senior leaders I have ever seen and he appears to have no belief that words matter and has no understanding of the concept of ‘communication alignment’ <let alone any alignment> … however … he is what he is. And because he is what he is … inconsistencies included … the staff he surrounds himself matters a shitload with regard to overall effectiveness.

What do I mean?

Trump forces his staff to adjust in real time as he communicates, and thinks, in real time.

Trump has never worked in a large organization nor has he ever truly had to manage a larger group of people, let alone senior executives.

He has always been the spokesperson and the brand and the final word … surrounded by family who was more than happy to simply double and triple down on whatever dad said <and be loyal to even his craziest tactical maneuvering and craziest words and wordsmithing>.

Real senior executives do not work that way nor is it a particularly effective method outside of a mom & pop structure.

In a real business organization you don’t get to pick & choose everyone in your circle … most times it is a hodgepodge of skills, personalities and experience. And you know what? You learn to manage them effectively because that is what a leader does.

You adapt some of you to accommodate some of them <yeah … sure … envision Trump doing that … uhm … sure … ain’t gonna happen>.

Trump is being forced out of his mom & pop management model into a more traditional larger business management model <and he is going kicking & screaming>.

Most people learn this as soon as they move from group management to department management <you cannot fire everyone and rehire only your people> and absolutely learn this lesson as soon as you move into the C-level positions.

Another aspect is when you get a position you do not treat it as an “I won so you need to …” but rather “I now get to lead and I am going to have to …”

All that said.

You learn some management personnel tricks to help you out.

I always tried to bring one person with me wherever I went as I moved up. Depending on the structure of the organization I always wanted at least one person who could “translate” me to the hodgepodge team. This wasn’t necessarily done to dictate my desires & behaviors onto a team but rather to help them align to how I managed so they could adapt and move faster.

I manage nothing like Trump but let’s assume Trump is moving into the presidency … it almost becomes mandatory for effectiveness that he has a team aligned on “what to do when Trump does his crazy.” He need a management team that doesn’t argue about what to do he needs a management team that absorbs the blow and moves out doing what needs to be done as the true power brokers for getting shit done.

By the way … this is not about loyalty to Trump this is about loyalty to most effectively getting good shit done. I didn’t care if people bitched about me behind my back <I always assumed they did> what I cared about is that they respected the general idea and invested their energy in trying to figure out how to best effectively implement the idea rather than invest energy trying to defend anything they really would have preferred just bitching about behind my back.

I always preferred loyalty to “getting good smart shit done” and always believed I would ultimately earn some respect if I <Me> always remained loyal to the idea of “enabling good smart shit to get done.”

Before I finish this thought I will admit my preference was always to try an bring in two foundational team members in order to kind of create some pillars … but you can get away with one to align a hodgepodge of managers & executives.

Anyway.

In an organization the size of a presidency Trump needs a translator but more importantly he needs an aligned team with regard to what to do with him and his behavior <and not be arguing over it>.

……… a Trump management team ………

Trump’s inclination will be with what he feels most comfortable with — family.

His next inclination will be with what makes him feel the best — the ones who unflinchingly try and power-broke the crazy <he would call them unflinching loyalists>.

Neither of those have anything to do with effective leadership nor do they have anything to do with effective ‘management of getting shit done.’

He has never been in a large organization nor has he managed a large group of people nor has he tried to get a large group of people aligned to agree & do some shit.

He naturally gravitates toward employees who don’t deliver bad news and those who deliver flattery.

They may feel good to have around but they are the absolute worst people to have on your management team. You only build a team like that if you have no interest in improving, no interest in any intellectual conflict <which is what actually sparks better ideas> and/or you are so insecure or arrogant <yes, you can be both> you don’t want any ideas other than your own.

Most often it is the senior leadership who challenges you that prompt new insights and help propel the group to success.

 

 

“You need people who have different points of view and aren’t afraid to argue. They are the kind of people who stop the organization from doing stupid things.”

Harvard Business Review

 

Look.

All leaders assume responsibility for a hodgepodge of senior managers. That’s what we do.

And we learn to set what expectations are and align on vision and encourage some flexibility & adapting and get going.

And we learn that some of what we do and what we think works a little better in one place than anther and that some people are better than we think at first blush and some people we really liked when we met them are worse than we thought.

And we learn that you don’t demand respect but rather earn it and loyalty is gained through respect.

I would imagine that engendering loyalty to Trump is hard in that up to this point loyalty most likely centered on fame & fortune.  And most of us who have led in larger organizations understand that strong foundational loyalty is less about the tangible fame & fortune but rather respect.  He is gonna have some problems with that.

I would imagine that effectiveness to Trump is blind support for him and what he says. And most of us who have led in larger organizations understand that effectiveness is less about support for what the leader says … but rather in structured response to a leader’s guidance & thoughts. I never wanted people to do what I said … I wanted people to do what needed to be done.  He is gonna have some problems with that.

I would imagine that alignment to Trump is familial. And most of us who have led in a larger organization want the exact same thing … but we know we have a hodgepodge team who is ‘the family’ and we deal with it.

Would I shake up the Trump administration? Yeah. I surely would.

And I would do it almost exactly opposite of how I envision he is likely to do it.

He doesn’t understand there is a campaign team and now he needs an effective doing team. He bludgeoned us with his dull insights on the campaign trail and now he needs to focus more on action.

What would I do with his cadre of white men?

I, personally, would make Kushner my chief of staff. He has no fucking clue how to do the job but he knows the Trumpster better than anyone in the world.

Give him some deputies who have a shitload of government experience. Send Ivanka off to write a real book. And build a staff of Republican zealots who know how to get shit done. Trust the Kushner kid to translate what the Donald J crazy means to everyone.

Bannon can stay but he just needs to focus on feeding the Trump crazy and let Kushner kid deal with the crazy output.

Others <just off the top of my head>. I love Wilbur Ross. Mnuchin almost seems overwhelmed-giddy by being in the spotlight. I would find a sane version of Mulvaney to take his job. I would tell Tillerson to start hiring like a mad man and tell him he can fire whoever he doesn’t need once he actually has some staff to do some shit. Just get out of Mattis, McMaster and Kelly’s way. I can’t get rid of Sessions even though I think he is crazy <I think he thinks he lives in the 1950’s> but because he actually translates Trump crazy better than anyone other than maybe that little pit bull Lewandowski.  I would wake up Carson, Perry, and all the other Cabinet members we haven’t heard a peep out of and ask them if they would like to participate in this circus.

I imagine my real point is that to be an effective leader of a hodgepodge group it is more important that THEY can work together than YOU like them.

Because if they can work together well than there is a better chance that the organization will not do stupid shit even if you make a stupid decision, your crazy will come to life as not-so-crazy pragmatism and knee-jerk spontaneous crazy asshat tweets simply get absorbed into seamless actions which make the tweets look a little less spontaneous, a little less knee jerk, a little less crazy … but still asshat because that is who you are.

And that is the value of a non-arguing hodgepodge group. They tend to mute the mistakes and crazy and amplify the actual good ideas and thoughts you may actually have.

A non-aligned hodgepodge managerial team simply exacerbates the problem — your crazy looks crazier, your spontaneous looks more spontaneous <see: unhinged> and your asshatedness looks more asshatted.

If I were a management consultant for Trump <I would shoot myself> I would look at him as a lost cause … he is what he is. He is a flower <with thorns> and I would turn my attention to the environment the flower is growing in.

If I were a management consultant for Trump <I would shoot myself> I would find a team that maybe wasn’t on the “Trump train” but rather find competent people who can do shit that I want done <and let the chief of staff … who is on the Trump Train … get them doing Trump train shit>.

If I were a management consultant for Trump <I would shoot myself> I would turn to the Kushner kid and say “you wanted in … you are in. You are the Trump whisperer. Make shit happen.”

Let me be clear.

Trump will shake up his staff and maybe cabinet members and he will fuck it up. He has no idea how to manage a business organization other than in a mom & pop style and he has no innate leadership skills and his management instincts suck.

And he has no clue how to build an effective team <someone should tell him there is not enough room up his ass for all the people he actually needs to run a country let alone a viably larger sized organization>.

Oh. And he is a narcissistic asshat who believes no one knows better than he does.

In the end.

As I stated in my Trump 100 day piece … he did nothing in his first 100 days that would suggest the next 100 days <and foreseeable 100 day increments> would be any smoother, efficient or effective. I am 99% confident he will shake up his staff and management team and I cannot envision it proceeding smoothly, efficiently or effectively. Why? Because he has no clue what he is doing.