Enlightened Conflict

what firing someone says about you

May 10th, 2017

you sir are fired

=============

 

“We should place confidence in our employee. Confidence is the foundation of friendship.

If we give it, we will receive it. Any person in a managerial position, from supervisor to president, who feels that his employee is basically not as good as he is and who suspects his employee is always trying to put something over on him, lacks the necessary qualities for human leadership – to say nothing of human friendship.”

 

—–

Harry Humphreys

 

============

 

 

“The conventional definition of management is getting work done through people, but real management is developing people through work.”

 

—-

Agha Abedi

 

=============

 

Well.

 

Leading and managing people is possibly one of the most rewarding things you fire bee strategy drive incan do in a business career.

 

Firing people is possibly one of the most unrewarding things you can do in a business career.

 

Unfortunately these two things are inextricably linked.

 

I could argue that once you assume responsibility for firing someone you learn more about yourself, and I imagine others learn about you, than almost any other responsibility you assume as a leader.

 

No one likes firing people. Well. no one who is any good at business leadership. I don’t care if you absolutely hate the person you are firing, if the person has actually committed a fireable offense and you are in the right to fire them, or even if you fire someone for good reason … suffice it to say … it never feels good to fire someone.

 

And because of that … a good business leader never delegates the tough termination. And they never send someone to terminate a direct report.

Generally speaking … you fire anyone who is a direct report, or you were directly responsive for hiring, face to face.

 

Yeah.

setbacks one of those days poohThis may not be, logistically, the easiest thing to do but it is part of the burden of responsibility. It is the mantle you wear and it is what you are obligated to offer the person being terminated – dignity & respect.

 

Anything less than that and you are shirking your responsibility.  Anything less than that is … well … chicken shit. And you are a chickenshit business leader if you do not do these things.

 

Sure.

 

What I just shared is a hard lesson but one business people learn in young management.

 

I will never forget the first person I ever fired. Paul.

An absolute great guy in absolutely the wrong position and possibly career. But that doesn’t mean it was easy to terminate him. While I was 99% sure it was the right thing to do <and my boss and her bosses agreed> there was an extraordinarily loud 1% in my head that kept me awake that night.

Inevitably he chose a different career and went on to become an SVP of sales.

And he was kind enough to drop me a couple of notes to tell me it all worked out for the best.

 

But I will never forget firing him. I can honestly say I never forget anyone I have fired <and that is a semi-long list after years of management>.

 

However.

I would like to think my leadership career is measured more by the people I did not fire.

 

Not firing, in a larger organization, can be harder than you think.

 

I think I spent more time explaining to the most senior people why I would not fire some of the people I managed than I did ever discussing almost anything else about employees with them.

 

Well. That is … it felt that way.

The crap that floats upwards into senior leadership about individual employees is amazing. The littlest mistakes and quirks seem to take on exponential size when it arrives at the most senior people — and they do not hesitate to share their disproportional views.

 

Regardless. All of those views cut into the ‘trust belief’ … are they respected within the organization, do they have the trust of the organization and can they be trusted with their responsibility.

totally worth it show for it life

And that is when you earn your stripes as a manager. You do not cave in to the ‘easy thing to do’ but rather stand up for your people and let the chips fall as they may. Oh. And you learn it is totally worth it to not take the easy way out.

 

Let me be clear.

No one is perfect. I was not a perfect employee nor was a perfect manager. And, yet, when judging employees there sometimes is the ‘perfect measure’ of which becomes the absurd standard.

 

Yes.

We should judge senior people more critically but we should judge them fairly.

 

Anyway.

 

I didn’t fire a lot of people. And I can think of at least 4 who made me incredibly proud that I didn’t … despite some pressure from others to do so.

 

All 4 of these have sent me notes at different points, not thanking me for not firing them but rather for simply giving them a chance, believing in them and seeing something in them that they knew <because all employees know when they are under ‘the human resources microscope’>  many others didn’t.

All 4 of them have been professionally successful and, more importantly, are solid good human beings. Neither of those are because I didn’t fire them but rather vindicate the non-firing decision.

 

All that said.

 

Firing someone, despite the pain of actually doing it, is often the easy way out and is certainly a way to avoid looking at your own flaws.

 

Flaws? I sometimes believe one of the hardest things you can learn in your career is that your best is not particularly special.

Learning the fact that your talent, in reality, is matched by a shitload of people.

Learning that your best is relatively easily matched by a shitload of people.

 

It is an unfortunate truth that:

 

  • Talent is talent.
  • Smarts are smarts.
  • And expertise is almost always relative.

 

reality-slapped-you-really-hardAt any given point in Life and your career you can look around you and if you are self aware you will note you are rarely the most talented, rarely the smartest one in the room and rarely the only expert.

 

Even on your best day you may not actually be the best.

I imagine that is a tough thing to get your head wrapped around.

But I also imagine if you do wrap your head around it evaluating employees and how you fire them is affected.

 

I always watch how someone terminates an employee.

You can learn a lot about people in that situation … and you can learn a shitload about how someone feels about dignity, respect and responsibility in how they terminate an employee.

 

===========

 

Postscript 1: under the general heading of “chickenshit” from a business perspective:

 

There are hundreds of different viable reasons to fire someone and if you have the responsibility to hire & fire and it is ‘at will’ you can do what you want. But HOW Trump fired Comey was chickenshit.

 

It wasn’t face to face with a direct report <or even face to face with anyone … just a letter delivered by a non-government employee>.

November 24, 2015

While there appeared to be no sense of urgency to terminate the action was taken with an absurd sense of senseless urgency which permitted Comey the indignity of being blindsided, in the middle of a commitment to the people who reported to him and not even in town.

 

This was a chicken shit way of terminating an honorable employee. It is indicative of Trump’s lack of character.

 

Postscript 2: Under the general heading of “this is some crazy shit” from a business perspective:

 

Firing someone for lack of confidence when the people who you are actually working for have a general lack of confidence in you is slightly surreal.

 

This may actually be the ironic point of the day.

Yesterday Donald J Trump fired his FBI Director because of ‘lack of confidence.’ Well. If that is a true criteria and I were to look at some national polling data I could argue Trump could be fired on the same criteria by the American people.

 

Most leaders do not defend their firing decision through childish name calling.

 

“Crying Chuck” “Richie” in quotes <instead of Richard>. Calling people diminishing names. Childish crap like that. I have been criticized as a leader for people I have fired, as well as people who i didn’t fire, and when appropriate I responded with some “why I did it” information but I never deflected my choice & decision onto others by suggesting they were not qualified to criticize … and I certainly always treated peers with a modicum of respect.

 

Tweet response rather than standing up in person

 

Sniping from the sidelines is not leadership.

Period.

‘nuf said.

executive coaching and solving obliviousness

February 24th, 2017

 

either madness or brilliance

==========

“… life coaching is quickly becoming one of the leading tools that successful people use to live extraordinary lives.”

 

some Life coach

 

==============

 

“WTF.”

 

Bruce

==============

 

Well.

 

Back in 2013 I asked the question ‘what did we do before life coaching’ … used life coachthe quotes above … and basically stated I thought Life coaching was a bullshit profession.

 

And while I received a great comment, which highlighted some good points on what coaching should & should not be, basically scolding me with regard to what I said … any ‘coaching’ isn’t really about telling someone what to do but rather providing an outside perspective attempting to show insights to help someone get to where they want to go.

To me it seems to me that all Life, and Executive, coaching does is to assist in steps to insure … well … accountability … personal & managerial. And it seems to me that all this coaching does is make an attempt to better control one’s destiny <which I imagine is anyone’s real objective not just some executive>.

 

I know I could never be a coach mostly because I don’t think I am that positive nor can I use the words these coaches seem to love “world wants to give you everything you desire” … “your uniqueness is a pleasant gift you can give to the world” ….  “takes courage to follow the path you believe in”“positive energy always attracts positive outcomes”.

I know I could never be a coach because I do believe there are limits to someone’s ability … in other words … everyone has a ceiling. That doesn’t mean you cannot improve sideways or build some depth to improve or fill in some cracks in your ability … just that we do have a reality ‘stop sign’ with regard to our abilities.

 

Regardless.

 

I am just not that motivational.

It just seems like bullshit to me and all I want to do is to “talk about getting shit done the way you want to get it done using a good moral compass to guide it all.”

 

That would be my coaching selling point.

Kinda “blah.”

Kinda no bullshit.

 

And, you know what?

I talk with dozens of CEO’s and business owners on a random basis and they don’t need coaching … they just need some new perspectives to get them out of where they are mentally and step out for a fresh view on a topic, issue or problem. And they mostly don’t need any motivational bullshit, or any bullshit for that matter, or buzzword crap.

 

I still believe Life coaching <and I do toss ‘executive coaching’ in that segment … although most I have crossed paths with are less ‘faux psychologists’ and more ‘pragmatic measuring milestones’ advisors> as mostly bullshit.

 

But.

And this is a big but.

 

If I could ever point to a case in which I believe executive coaching, or Life coaching, may actually be useful … it would be with Donald J. Trump. I am fairly sure I have never seen a business leader with worse organizational leadership instincts and as poor inspirational, vision and communications leader skills.

 

===========

“The crowning fortune of a man is to be born to some pursuit which finds him employment and happiness, whether it be to make baskets, or broadswords, or canals, or statues, or songs.”

 

Ralph Waldo Emerson

===============

obvious oblivious confuse blind lead

I am fairly sure we would have less than zero chance of convincing good ole Donald J to accept some coaching because I think he is oblivious to the fact he is not loved by all, he is not respected by all, he is not followed by all <because he attained the title> or that he is not perceived as a great business person by all.

 

He seems oblivious to the fact he actually has to ‘win over’ the skeptics <which every newly promoted leader knows you have to do> and that he actually has to ‘win over’ basic approval <which he is sorely lagging in>.

 

  • Donald J is not only oblivious I would suggest if he read what I just wrote he wouldn’t understand one aspect of it.

 

=============

 

“There was no answer, except the general answer life gives to all the most complex and insoluble questions.

That answer is: one must live for the needs of the day, in other words, become oblivious.”

 

Leo Tolstoy, Anna Karenina

==============

 

While people can debate his appropriate approval ratings <most agree it is dismal> a new CBS study broke down the range of President Trump’s potential support by showing people separated, by themselves, into four groups:

 

  • The Believers. the strongest of Trump backers those backing him but waiting for him to deliver. Believers (22%)] are the president’s strongest backers, who like what he’s doing and how he’s doing it; defend him against his critics, and see him as defending the country against threats.

CBS oblivious Trump skeptics view organization

 

  • The Conditionals. Those quai-supporting him for now but waiting to see some results. Conditionals (22%)] will remove their support if he doesn’t ‘fix the economy’ for them. They’re also concerned about safety, but aren’t as all-in with everything Mr. Trump does, especially in terms of style. A quarter don’t like the tweets.

 

 

  • The Curious. The curious (21%) oppose Mr. Trump at the moment but ‘would reconsider’ supporting him if he does a good job. They’re looking for more than just results, though – they want Mr. Trump to reach out to them, and they want respect.

 

 

  • The Resistors. those who seem immovably, firmly opposed: The Resistors (35%). They want the Democrats to oppose Mr. Trump on many more things, rather than try to work with him; demographically, they are much more likely to be either African-American or Hispanic and young.

 

 

I would assume this is the specific type of information a leader, seeking to lead, would love to have. And if he/she <Donald J> chose to be oblivious to it … I would assume this is the specific type of information an Executive coach would love to have.

 

To ignore this type of information would not only be leadership malpractice but poor organizational awareness.

 

I wrote back in January that being aware that ‘converting Skepticals is always the key to organizationally unity‘.  No … it is not breeding excitement among the fewer believers nor is it attempting to placate the non-believers … getting an organization going is almost always about ‘the skeptical.’

 

Skepticals reside in the Promised Land for a leader. One foot in hopeful promise and one foot in practical promise.

I say that because 43% of America <Conditionals & Curious> are the Skepticals to Trump.

 

comfort talk face in the eye

……………… coaching Donald J. …………………

If I were coaching Donald J I would be focusing on that 43% day in and day out because … well … while I could argue it is the potential pathway to alignment … they actually reflect ‘effectiveness.’

 

If I were coaching Donald J I would tell him to be very concerned with the “resistors’ because … well … 35% is a ‘yuge’ number … as in massive. It is the kind of number that would keep any sane CEO awake at night.

 

If I were coaching Donald J I would also point out that if he would solve the Skeptical group they will inevitably drag a good % of the Resistors out of steadfast resistant into a ‘reluctant cooperator’ status <which is okay>.

 

  • Donald J is not only oblivious I would suggest if he read what I just wrote he wouldn’t understand one aspect of it.

 

==================

“I wasn’t sure what was worse: being oblivious or living within reality.”

 

Shannon A. Thompson

 

=============

 

I admit.

It seems crazy to me to have to be writing this shit.

 

Like I said earlier … I speak with dozens of CEO types and know even more personally.  Not one … zero … would need this type of advice.

And why I can say that is simple.

 

Of the 200 people promoted to their 1st manager position … 200 of them will make rookie mistakes. They will not have ‘coaches’ but they will have mentors & bosses and they will do some shit by trial & error and figure it out.

 

Of the 200 people promoted to their senior level manager position … 200 of them will make some mistake … but only about 20 of them will make a mistake that reflects some obliviousness to what reality is.

 

Of the 200 people promoted to their CEO/business owner position … 198 of them will make some mistakes … but the mistakes they make will not be organizational type crap but rather “what to do first & how to do things” type missteps … and maybe 2 of them will remain oblivious to reality.

 

I am sure Executive Coaches can help out on the “what to do first & how to do things” type missteps and that is why that profession exists … but what the hell do you do with the 2?

<which I am tempted to suggest Donald J fits into>

 

Anyway.

 

Lastly.

 

I would coach Donald J. on the “yuge” difference between confidence & optimism.

Trump oblivious curious organizationI could view the numbers I showed earlier as well as some other attitudinal polls and get a nice sense that a larger group of my organization had a strong thread of optimism for a variety of meaningful things.

If I were the CEO, I would like that.

 

I could also view the numbers I showed earlier as well as some other attitudinal polls and get an uncomfortable sense that a larger group of my organization wasn’t exactly confident — with regard to me & my behavior as well as attaining the desired results.

 

To be honest. The situation could be worse. If I were that CEO I wouldn’t be euphoric but on the other hand I would recognize that, if managed wisely, I could close the gap between optimism & confidence and make it a ‘yuge’ win for the organization.

 

  • Donald J is not only oblivious I would suggest if he read what I just wrote he wouldn’t understand one aspect of it.

 

Sigh.oblivious do not want to hear

 

I honestly do not know what you do with regard to coaching a CEO who is either oblivious to the reality of his or her organization … or worse … believes it is irrelevant.

 

But maybe that is why I am not an Executive Coach. I wouldn’t know what to do to coach him.

 

What I do know is that because of Trump … I am actually rethinking my views on the value of Life coaching and Executive coaching.

 

 

Trump voters deserve some dignity too

February 9th, 2017

pew survey america

================

 

Walt Whitman wouldn’t have forgotten them …

He knew that the fate of each one of us is inextricably linked to the fate of all.

 

The notion that the fate of each one of is tied to the fate of all is the essence of democracy.

 

================

 

“Dignity is as essential to human life as water, food, and oxygen. The stubborn retention of it, even in the face of extreme physical hardship, can hold a man’s soul in his body long past the point at which the body should have surrendered it.”

 

Laura Hillenbrand

=================

 

“Every life deserves a certain amount of dignity, no matter how poor or damaged the shell that carries it.”

 

Rick Bragg

==========================

 

So.

 

american handsI have been unequivocal on this issue from day one … people who vote, and voted, for Trump are no more, and no less, than anyone who didn’t. They are not ‘more stupid’, ‘more ignorant’ or more anything other than more for Trump than many of the other people.

 

Yes.

Trump is an unequivocal asshat.

 

Yes.

Some, and I mean a small sliver, of those who support Trump are asshats <let’s call them Deplorables>.

 

Yes.

As we watch Trump supporters twist themselves into pretzels trying to defend immature lack of leadership and some misguided behavior <with scraps of good ideas being wasted within> some of us want to smirk and say “I told you so” … or say worse.

 

That said.

 

Yes.

Most people who took the time to vote, who took the time to look around and think about their world, the world around them and maybe the world in a bigger sense <be that just America or global> deserve some respect. And they absolutely deserve human dignity … which anyone, regardless of who you voted for, should protect and recognize as one of the things that unites people in a democracy <albeit it oddly divides us at exactly the same time>.

 

Yes.

 

While I think Donald Trump is a moron … I cringe every time I hear someone describe the people showing support for him as ‘uneducated’ or focus the dignity prouddescription on “no college education.”

 

This implies they are stupid.

 

And it also implies everyone with a college education is not stupid.

Trump voters, as with 99% of any country’s population, are not stupid <and, I would note, people with a college education may actually own the market of stupidity>.

 

His supporters are real people with real worries and real lives … and are not stupid.

 

I wrote this in ‘calling of the trumpets’ back in January 2016:

 

In the end he is selling a false ‘us versus them’ narrative and he is selling empty promises by offering past glory which he will somehow craft as a phoenix from the fire.

It all sounds good.

Well.

It sounds safe … and ‘safe’ always sounds good when you view the future and see … well … fog and not a clear horizon.

 

But the future never … let me repeat … never resides in the past.

 

And people, including Trump followers, know that in their heart of hearts but when no one but a bombastic blowhard is offering what appears to be a viable alternative … some people, some smart people, with anger of feeling marginalized and concern for their way of life will follow even an empty promise.

 

But, once again, that doesn’t make them stupid. In fact … as I read what I have written I am surprised more people haven’t flocked to this asshole. Because asshole or not … if someone thinks he can deliver on ‘winning so much you will get tired of it’ and ‘being great again’ being an asshole can be overlooked.

 

We need to recognize Trump followers not as the ‘unwashed uneducated’ but rather as people, listen to them, debate and disagree with respect. And maybe, just maybe, we can convince them that the best version of them resides in the future which most likely will not look an awful lot like the past but be just as good if not better.

 

Trump is a moron but the people who are currently following Trump are anything but morons. They are thirsty and he is offering water. I may personally not want his version of water but I think it is up to me, and us, to show why the water I would offer tastes better than the water he offers.

======================

 

Yes.

President Trump deserves the respect of the position … but he also deserves the criticism associated with how he assumes the responsibility of the position.

To date he has only earned the moniker of ‘moron.’

 

 

=============

“As democracy is perfected, the office of president represents, more and more closely, the inner soul of the people.

On some great and glorious day the plain folks of the land will reach their heart’s desire at last and the White House will be adorned by a downright moron.”

 

—–

H.L. Mencken

 

==========

 

But that does not make people who invited their hopes in him as morons. If we were to make such a link then … well … that would be a crowded room because how many of us have invested in some misguided hope at some point in our lives? <answer: 99% of us>

 

Now.

 

Google ‘why Trump won” and you will get about “160 million results in .6 seconds.”

The theories run from insightfully intellectually complex to scary simplistic drivel.

 

I would suggest that everyone take a second and go back to the “One Recession, Two Americas” study PewResearch offered us back in 2010. have have nots 2 americas

 

You would end up seeing that about 55% of America “lost ground”, encountering real difficulties & consequences, and the other 45% of the country “held their own” — the recession was largely free of major difficulties.

 

That 55% not only ‘lost ground’ but they feel marginalized economically, personally <as a citizen>, American-ly <they feel America is being marginalized> and politically.

And because they ‘lost ground’ they became increasingly concerned about their country, their economic state, their families, their jobs and their future as well as the future of their kids

 

For that 55% their world view looks better, and very different, than the world that currently exists.

 

Where you live also is associated with how well you fared during hard times: Easterners are significantly more likely than residents of the South, West or Midwest to have better weathered the economic storm.

I should also note that a college diploma is a strong shield against hard times: nearly six-in-ten college graduates count themselves among the 45% who experienced fewer difficulties during the recession, compared with 38% of those whose educational attainment was a high school diploma or less.

 

Suffice it to say that for about 55% of the country the recession either stopped your progress or ground it to a stuttering progress. And that was in 2010.

 

Which means for a good 6 years those who “lost ground” have had to look around and watch celebrated wins <of which most did not participate in>, watch America social progress happen <of which often didn’t look like the kind of meaningful progress they cared about> and watch a government continue to make promises that only seemed to come to Life for … well … not the Lost Grounds.

And all the while they kept hearing people say “the lost grounders” lives are improving <and they wondered ‘who the hell are those people talking’ and ‘who the hell are the people improving’>.

 

I don’t need to make any high falutin’ intellectually complex argument with regard to why someone voted for Trump … I can go back to this one piece of research and say “here is where the 40some million people who voted for Trump resides.” They are the “lost ground” 55% of America all the way back in 2010.

 

And you know what?

They deserve dignity in Life and, it would seem to me, that ‘losing ground’ in any form or fashion … real or perceived … dents a person’s dignity <among other things> and that is just not that difficult for even my pea-like brain to understand.

 

In the end.

 

I want to be clear that simply because we may learn to understand and empathize with the issues other people, including Trump voters, may have that we shouldn’t maintain a constant vigil for HOW the issues are being addressed … to protect our rights, freedoms and … well soul.

And I mention the soul because debates between two people grounded in ‘here is what I think’ very often grinds its way down into a very practical and pragmatic argument … one in which important things like ‘soul’ get left out.

 

where no hope incumbent on us inventIt is incumbent upon us to maintain steadfast vigil over who and what we want to be “when we grow up” as we grind away over issues in the here & now.

 

It is incumbent upon us to take on divisiveness of ideas, minds and desires with respect.

 

But.

 

It is also incumbent upon us to remain vigilant with regard to the Trump administration and how it addresses ‘de-normalizing’ some of our American ideals that have remained steadfast for centuries.

 

It is incumbent upon us to recognize that the worst of Trump, & the administration, simply plays to the worst that is within some people … and it is incumbent upon us to state, simply & clearly & unequivocally, there is something better than the worst.

 

It is incumbent upon us, all of us, to recognize that Trump is an instrument of awareness.

Good bad, beautiful and ugly … his blunt childish simplistic rhetoric bares some of the truths we all have to deal with. But I would suggest it is incumbent upon all of us to not allow him to be judge & jury, nor should we be judge & jury for each other <Trump voters & non-Trump voters> … but instead we should encourage every individual, whether they voted for Trump or not, to look in the mirror for the judge & jury.

 

Look.

 

I don’t get it.

I struggle to find a real valid reason that anyone took a risk on a choice like Trump for America <present & future America> … regardless of how deep in a shithole you may think we are.

 

But.

As noted in my opening quote … the fate of each one of us is inextricably linked to the fate of all. I am they and they are me … and that is just the way it is. patriotism Trump voter freedom responsibility

 

I will listen and debate and treat them with the dignity they deserve … they are no more, or less, a patriot than I.

 

I cannot judge the Trump voter and I do believe they deserve the dignity of their opinion, their thoughts … and their issues that in some way made them believe  Trump offered some hope in resolving.

 

What I do know is that I can judge Trump, and I will, and I will do so vociferously to Trump voters as well as to the world at large … mostly because I know I don’t want someone like me to be president … I want someone better than me.

 

=======

 

meladoodle:

 

why do trump supporters say they like trump cause he ‘says whats on his mind’… like no shit man, i have people in my tumblr inbox who say whats on their mind all the time. i had a guy send me a message that said “vape on my dick”. thats whats on their mind and they said it. i’m not like “oh man… dude… lead us…”

 

=====

 

Speeches and speech writing

March 17th, 2016

 speechless

 

===

 

“He who wants to persuade should put his trust not in the right argument, but in the right word.

The power of sound has always been greater than the power of sense.”

 

 

Joseph Conrad

 

====

 

“Speech is power: speech is to persuade, to convert, to compel.”

 

 

Ralph Waldo Emerson

 

====

 

 

Well.

 

With an election going on all you have to do is turn on the television or go to any news website and you will see someone giving a speech. Great oration is a skill … almost an art. Some people are naturals. More people are not.

 

But.

 

process presentationHaving given some presentations in my lifetime, as well as provided some training, let me share one of the biggest secrets to presenting … if you have a great speech it is easy to present it.

 

 

In business we spend so much time trying to train someone on ‘how to present comfortably’ and ‘tricks’ to connect with an audience that it masks what presenting & speeches have in common with social media – content is the key.

 

Give me the best speech in the world and the worst presenter can give it.

Conversely … even the best presenter will stumble over the worst speech.

 

I thought of this as I watched several presidential candidates give a post mortem speech after the Tuesday elections.

 

I watched Rubio <sadly, yet defiantly, dropping out of the race>, Kasich <touched by a win in his own state>, Clinton <stepping up to the bigger beast in the room – Trump> and … well … the beast himself.

 

I won’t go into specifics of the four speeches but let me say that Rubio & Clinton must have great speech writers. Poetry and prose mixed with aspirations & hope & pragmatic expectations.

 

By the way … that is incredibly tough to do in a speech.

Very very few people can write that stuff.

 

Kasich speeches are easy to write because he has some common themes that come from his core beliefs & values. But suffice it to say that all three of those speeches were about ‘we the people’, what ‘we’ can do together, the spirit at the core of a country, hope for something better … and a dose of caution to not be enticed by the easier road of frustration, fear & hate.

 

Oh.

 

And then there was Trump.

 

He has no speech writer. He is the speechwriter and you can tell.

 

There was no ‘we’ it was all ‘me.’

My poll numbers. My popularity. My smartness. My success. My creating voter turnout.dumb ass me

 

And the only “we” incorporated in were the stupid people who were losers or the enemy peering over the gates like China, Islam & Mexico <who he is gonna punch>.

 

It was all about his polls, his numbers, and him.

 

The contrast between speeches is stunning.

 

Everyone else talks about the people and attitude and spirit … he talks about how popular he is and … well … how stupid everyone is because we are losing too much.

 

The difference between the words, tone and attitude of the speeches was … well … truly stunning.

 

Anybody in business who writes presentations and gives speeches knows the Trump speech path is ultimately a dead end. People like to hear confidence & strong leadership but they want to feel participation and connection.

Solutions are always preferred to problems.

Implying people together is always preferred to tearing people apart.

 

Suffice it to say that without a grander purpose, something beyond an “outcome” objective <like a ‘win’> a speech only leads everyone down a dead end path.

 

A speech should attempt to find that sweet spot of prose, real facts, anecdote and the commitment to a greater purpose. People deserve to hear the good and it shouldn’t be overwhelmed by any bad.

do souls need to be hugh

Trump offers speeches carved on … well … tombstones and not hearts.

 

===

 

“Carve your name on hearts, not tombstones.

 

A legacy is etched into the minds of others and the stories they share about you.”

 

 

Shannon L. Alder

 

===

 

 

I love words and I love hearing a great speaker give a great speech. While Trump may be one of the most comfortable people I have ever seen behind a podium and a microphone he also may be one of the worst speech writers I have ever heard.

Simplistically … he delivers bad words, bad thoughts & bad rhetoric … but he does it well.

 

I admit.

 

Give me the good, the hopeful, the commitment to a higher purpose any day of the week. And I honestly believe most people want to hear that.

Great speeches, given well, lift people up off of the easy angry, resentful, blame-paved path and let us fly when we don’t even realize we can fly.

 

Anyway.

 

I can write an okay speech <I have two posts coming up – one on writing a presentation and one on giving a presentation … as if there aren’t enough “how to” garbage already available online>.

But I am honest enough to know that even on my best day and in my best speech writing moment I may only get a glimpse of what a great speech writer can accomplish.

 

As I share that thought I remember a nice little scene from West Wing where Toby <the chief communications director> comments on Presidential State of the Union speeches and who can write them. He suggests there are maybe 6 or so in the country that can do so. I will not haggle over the number but suffice it to say he is correct … great speechwriters are few and far between.

This also means the everyday schmuck <think … “you & I”> writes a generally crappy speech <even though we all think it is great>.

 

I believe I am in the minority in this thinking.

I think many people <more than can actually do it> believe they write great speeches.

 

Maybe worse for the business world is that I think many businesses believe too many of their own people should, and can, write speeches.

 

Look.

 

As a word guy I want to teach & coach everyone to use words well & wisely.

But, in business, it is … well … business.

This is not a popular thought in the current business world view of collaboration & empowerment but I believe businesses should identify their great speechwriters and empower them to write the business speeches.

 

What this means is that some people end up delivering speeches written by other people.

This freaks a shitload of people out.

 

I actually believe they get freaked out for two main reasons:

 

<1> conceptually it fights the internal “I am best at delivering shit in my own words … words I would use”. The key here is ‘conceptually’. Good words are good words and good thoughts are good thoughts. The kind of words you would actually use shouldn’t change the meaning of a great speech or presentation. But we freak out nonetheless … even before we even see the speech

what want need give

<2> pragmatically most business presentations and speeches are written by crappy writers therefore I do end up freaked out just by looking at what I am being asked to speak. This is beyond the ‘corporate speak’ stench that emanates from every hallway in every business. That is just business crap. a great speech has order and ebbs & flows and seamlessly slides from point to point. Most businesses do not have a shitload of people who can do that.

 

 

In business … you almost cannot pay a great speechwriter or great presentation writer enough money. If you have one in your organization you should treat them like gold.

 

 

Anyway.

 

Within a great speech there is often a paragraph or a line that you know is great even as it slips across your lips:

 

 

  • Clinton’s line about Trump … “it doesn’t make him strong … it makes him wrong.”

 

  • Kasich’s indirect jab at Trump … “I will not take the low road to the highest office in the land.”

 

 

But the greatest of the great speeches cross over into some unseen universe of euphoria. As a listener you listen, hear … and may not remember specifics but you remember how it made you feel.

 

Nowhere has this been showcased better than on the old television show West Wing.

 

For example … after a pipe bomb explodes at a university killing 44 people, including three swimmers, the president gives a speech that includes the following:

 

 

“… More than any time in recent history, America’s destiny is not of our own choosing. We did not seek nor did we provoke an assault on our freedoms and our way of life. We did not expect nor did we invite a confrontation with evil. Yet the true measure of a people’s strength is how they rise to master that moment when it does arrive. Forty-four people were killed a couple of hours words big brevityago at Kennison State University; three swimmers from the men’s team were killed and two others are in critical condition; when after having heard the explosion from their practice facility they ran into the fire to help get people out … ran ‘into’ the fire. The streets of heaven are too crowded with angels tonight. They’re our students and our teachers and our parents and our friends. The streets of heaven are too crowded with angels, but every time we think we have measured our capacity to meet a challenge, we look up and we’re reminded that that capacity may well be limitless. This is a time for American heroes. We will do what is hard. We will achieve what is great. This is a time for American heroes and we reach for the stars. God bless their memory, God bless you, and God bless the United States of America.”

 

 

Or.

 

 

The explanation that the director of communications gives when discussing free trade:

 

Toby Ziegler:

 

You want to know the benefits of free trade? Food is cheaper.

Food is cheaper! Clothes are cheaper. Steel is cheaper. Cars are cheaper. Phone service is cheaper. You feel me building a rhythm here? That’s because I’m a speech writer – I know how to make a point.

It lowers prices, it raises income. You see what I did with ‘lowers’ and ‘raises’ there?

It’s called the science of listener attention. We did repetition, we did floating opposites, and now you end with the one that’s not like the others. Ready? Free trade stops wars. Heh, and that’s it. Free trade stops wars! And we figure out a way to fix the rest.

 

 

Words really do matter and, possibly even more important, words delivered well really matter. The wrong words and speech can kill the best idea. Back in 2012 I wrote about elections and words used well and made this point.

Hugh something to believe in

 

Regardless.

 

Speeches are not like stories. Just as presentations are not really stories.

Speeches are all about using words well to lift people from one place to another.

 

Yes, lift.

 

Speeches are not meant to lower themselves into the ordinary uncomfortable truths of what we feel. Speeches are meant to recognize the uncomfortable truths and then lift us above it so we can see a horizon where things are better … the comfortable truth that what is will not always be and what will be is better for you, me & everyone – that no one gets left behind.

 

Bottom line.

 

A great speech lets us see what will be and not what is. Anyone who writes a speech … and gives a speech … would do well to remember the wise words of Hugh McLeod … “the market for something to believe in is infinite.”

All I know is what’s on the internet

March 17th, 2016

 stupidity handicap napoleon trump

 

 

Here is the quote of the day.

 

 

From aspiring president candidate Donald Trump:

 

 

 

“What do I know?” Trump replied. “All I know is what’s on the internet.”

 

 

trump generation of idiots

Well.

 

This actually explains a lot.

 

Credible sources track Trump comments/claims he makes running at about 75% false.

 

Now we know why. He clicks on Wikipedia or urban dictionary or instagram <scanning an image with some quote or factoid> and then tweets it out or parrots it in on-air interviews.

 

 

He has no credible sources … he just makes shit up or maybe even worse … he doesn’t truly think about what he believes.

 

 

I know many of my readers do not live in USA … but for those who do … please think about that before you vote.

 

 

Ok.

 

Now ponder this Trump wisdom.

 

 

 

“I’m speaking with myself, number one, because I have a very good brain and I’ve said a lot of things. My primary consultant is myself and I have – you know, I have a good instinct for this stuff.”

 

 

Well, Donald, that sounds quite reasonable. It’s not as if the world, let alone the Middle East, Ukraine, the South China Sea, is particularly complex or that there are nuanced delicate diplomatic situations or even that it is important to get it right.

 

I imagine just going on instinct makes sense. Or maybe go on the internet because there you will surely find all the answers you will need.

 

 

<note some heavy sarcasm there>

 

 

When I read what he said I thought of a Samuel Adams quote:

 

—-

 

“If ever time should come, when vain and aspiring men shall possess the highest seats in Government, our country will stand in need of its experienced patriots to prevent its ruin.”

 

===

 

Samuel Adams

 

——

 

 

With Trump we are facing a vain man, maybe the vainest of vain, and an ego amigoaspiring man – one who aspires with no rules, no boundaries, seemingly no moral imperative, or … well … any trivial nuisance that could get in the way of a win.

 

He appears, alarmingly so, to be free of any actual solutions.

 

He appears to be free, alarmingly so, of any real policy <beyond his ‘good instincts for this stuff.”

 

He appears to be free,  alarmingly so, to offer frighteningly hollow rhetoric.

 

He is the ruin … not of the country <we will still be standing despite him> … but he is the ruin of what makes the country great <which is not simply ‘winning’ as he suggests it is>.

 

 

In my little corner of the world I will do everything in my power to convince everyone of the sham Trump is and what he offers.

 

Why?

 

I will refer to Samuel Adams again <and let everyone who has not spoken out yet think about these words>:

 

 

“… the necessity of the times, more than ever, calls for our utmost circumspection, deliberation, fortitude, and perseverance. Let us remember that “if we suffer tamely a lawless attack upon our liberty, we encourage it, and involve others in our doom.” It is a very serious consideration, which should deeply impress our minds, that millions yet unborn may be the miserable sharers of the event.”

 

==

Samuel Adams in The Boston Gazette 14 October 1771

 

online megaphone listen speak

 

Speak out now.

 

For what we say, and do, today has an impact … an impact that millions yet unborn may be the miserable sharers of the event.

 

We seek to circumvent the miserableness for the millions yet unborn.

 

 

 

========

 

 

Toby Ziegler <West Wing>:

 

“We don’t know what the next president is going to face. If we choose someone with vision, someone with guts, someone with gravitas, who’s connected to other people’s lives and cares about making them better; if we choose someone to inspire us then we’ll be able to face what comes our way and achieve things we can’t imagine yet.”

 

———-

Enlightened Conflict