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“We tend to hold ourself accountable for things we never did.  Hearts we never broke. People we didn’t hurt.  Souls we didn’t crush. “

—

coral-vellichor

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All these years I’ve been looking at the wrong side.

—

(via madelinemharris)

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Ok. Accountability, or responsibility, is always a good business topic. And, yes, I am a big personal responsibility person. But in business, within an organization, responsibility tends to be more shared responsibility than simple personal responsibility. I thought about this during a discussion on Distributed Leadership/Holocracy/etc type business models. These discussions tend to revolve around flat, flatter & flattened operating models. The point being everyone agrees there has to be some leadership roles and, yet, not be hierarchy or command/control.

Anyway. To be clear. I believe there is a strong relationship between shared responsibility and personal responsibility. The stronger the shared responsibility attitude & behavior within leadership & mentors & role models the stronger the development of personal responsibility muscle occurs in everyday schmucks like me. Conversely, if you are surrounded with lack of shared responsibility examples <or even those who espouse ‘selectively chosen shared responsibility’> the value of personal responsibility diminishes to an individual, therefore, they see less value in exhibiting personal responsibility.

We don’t talk about this relationship enough. Far too often we flippantly suggest “people should take responsibility for their actions.”

Well … no shit Sherlock. But if your role models or leaders are constantly passing the buck when the shit hits the fan to save their own bacon <and image> then what the hell … why would you not do the same?

Yeah. Sure. Everyone has to pull their weight and do their job and do what they say they are going to do … but very very rarely does an individual perform in a vacuum in a business.

This happens more so even in management. It drives me a little nuts when I hear some leaders discuss “delegating.”

Somehow delegating equals “absolved of responsibility.”

This is stupid irresponsible thinking.

My belief that it is stupid thinking is rooted in some common sesne I am fairly sure the US Military says:

 

You can delegate authority, but you cannot delegate responsibility.

In other words … you can give others the power to do things … you can delegate … but, no matter what happens … if something goes wrong … the final responsibility always lies with the one who has delegated authority. Sticking with the military as my guidance … this means if your business has an initiative that has gone SNAFU <“Situation Normal: All Fucked Up”> the blame … and the ultimate responsibility for the mistakes <fuck ups> falls … uhm … up.

The leader assumes responsibility. This is shared responsibility. In other words … this is leadership.

Once you become a business leader past a mom & pop management style business you have to face the concept of shared responsibility <and some embrace it and some reject it>.

Despite the fact you have delegated authority that ‘authority’ does not represent a discrete event and period in time. You bear the responsibility for the cascade of events, decisions and actions leading up to the ‘authority giving’ which means everything you have done up until that point provides the context for the delegating … yeah … you own the arena in which you have placed the delegatee.

But this gets exponentially worse <if you are thinking about becoming a business leader>. You actually also share responsibility for the consequences — intended and unintended. This is different than delegating authority <although it relates to it> and owning responsibility for the action … this goes beyond to the actual ripples from the decisions & actions.

Now. Some leaders have a nasty habit of assuming responsibility for the decision and the effect of the decision — within a finite period of time. The weakest leaders try and tie “that was out of my control” or “I wasn’t there for that” as soon as they can to a decision they make. The strongest leaders worry less about any carnage that has been left behind, but rather start worrying about any carnage the decisions & actions could possibly create for the future.

The truth is that business leaders should take a moment and remember the wise words of an American Indian. Red Cloud, an Oglala Lakota leader who led his people against the U.S. Army and later as his people transitioned from life on the plains to the reservation, stressed that when Indian people made a decision, it should be done with the welfare of the next seven generations in mind.

In a short term world where most business leaders are trying to make quarterly goals and just try and keep their job … thinking with the welfare of the next 7 generations seems … well … impossible. I imagine the real point is that most good business leaders assume some responsibility for the generations to come.  Some people may call this ‘long term strategy’ and some others will call it ‘keeping your eye on the horizon’ or even ‘having a vision’, well, I am no Harvard Business guru and all that high falutin’ stuff seems unnecessary. To me it is much more simple. You make decisions accepting the burden of responsibility for what will come and may arise from your decision.

You share the responsibility for what will, or may, come. And if you do that? Damn. You will do good and be good. And if you do not do that? Damn. You may get a shitload of attention and applause in the moment and a shitload of attention and anger in the future.

Why do I say that?

Because if you don’t really believe in shared responsibility and flit from one decision to the next in a transactional “responsible only to the moment” way you will end up rushing from issue to issue, reacting without a plan or a strategy or <worse> no care of longer term affect, creating carnage yet to be seen <because that type of leader tends to seek only the cheers in the moment>.

Just to point it out … with no plan that means anything can happen and a leader can justify anything. Because with no plan to measure a decision against anything can look right … and unpredictable can be touted as ‘flexible to the situation.’

All of this fits a short term leader in a short term world.

The people are few and far between these days who weigh their responses and assess long term affects. In today’s world it almost seems a race to be the first to judge or comment on a decision or action and far too many leaders actually manage to the public race to comment rather than the longer term assessment.

This is scary stuff for anyone to do but a business leader? Dangerous.

Even the best short term decision makers, if forced into a gauntlet of short term decisions, will struggle to insure at the end of the gauntlet they have kept walking northwards as they had been looking down the entire time. More often than not North will not be the direction you are facing nor will you have actually moved any closer to the North star.

I am not suggesting this longer term shared responsibility attitude is easy. In fact .. it is really really hard. In fact … it almost means you have to embrace a little “impossible” into what you actually make possible.

Huh?

In general I have always liked logical thinking <no matter how random the logic may be> but I always love it when someone combines some unexpected logic. Generally speaking the best unexpected logic actually comes from those who do the impossible … thinking of the impossible and seeing possibilities — the impossible being “knowing for sure what will happen in the future.” They make the spectacular leaps/chances, accepting responsibility and sharing responsibility, so that business can make the needed changes or just do the semi-risky things that keep a good business doing good things <things that may push against the borders of the status quo>.

Yeah.

Spectacular errors can only happen if you take spectacular chances. I am not fond of irresponsible risk taking and decision-making, but I am fond of doing ‘the right thing’ even when it may appear to be going against the stream. Sometimes that means a spectacular success, sometimes a spectacular error. But always something spectacular. And, I will tell you, what more could you want to say about your life as a leader but that you have done something spectacular? Especially if that ‘spectacular’ actually happens a generation later which permits you to sit back and say “I did the impossible … I viewed the future well.’

Anyway.

Shared responsibility is the burden of any good leader. They tend to be the leaders who understand they cannot really be sure what is going to happen to them over time, they weigh the risks to the best of their ability and let the chips fall as they may. I tend to believe their attitude is one of “you don’t want to act more fearfully than you have to.”

Good leaders have a tendency to hold themselves accountable for anything, everything and everyone … in varying degrees depending on the anything, everything and everyone. And, maybe most importantly, I tend to believe they understand that there is a relationship between shared responsibility and personal responsibility. And, practically speaking, you will never be viewed as a true leader if you do not.

Well.

You know what? To end this thing today let me offer two other words, typically associated with responsibility, obligation and duty.

Obligation refers general to something you are compelled to do by regulation, law, promise or morality. I think good leaders feel obligated to assume shared responsibility.

Duty, more so than obligation, springs from an internal moral or ethical impulse rather than from external demands.

I think good leaders feel a duty, not just obligation, to assume shared responsibility. Shared responsibility … not only do I believe we should discuss it more often <because it will foster better value in personal responsibility> but I also believe we should be demanding it of our leaders more often.

“But the brain does much more than just recollect it inter-compares, it synthesizes, it analyzes, it generates abstractions. The simplest thought like the concept of the number one has an elaborate logical underpinning. “

—

Carl Sagan

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I am constantly trying to communicate something incommunicable, to explain something inexplicable, to tell about something I only feel in my bones and which can only be experienced in those bones.”

—

Franz Kafka

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This is about ideas and thinking. I am a scribbler. And a sketcher. And a pencil guy. I carry around a stack of index cards & constantly sketch out thoughts for people. My index cards are strewn around the world. I am sure some are used for dart boards, some for a good laugh & some actually was a seed for some idea.

I purposefully used the word “seeds” because I think we would be much better off if we thought of ideas that way. Why? Well. Seeds die or remain underground or get eaten by some squirrel if it isn’t protected, nurtured, watered and pampered in some way to insure it flourishes.

And while there are gobs of articles highlighting ideation process and such , to me, all that matters is an idea doesn’t die with poor articulation. A good idea poorly presented dies. Even great ideas poorly articulated die.

Now.

A shitload of people will want to talk about PowerPoint & presenting & a whole bunch of shit that just gets in the way. Those are simply ways to do it. What matters is how you do it.

Which leads me to the Feynman technique. It is essentially explaining a concept or idea to yourself, on a piece of paper, as if you were teaching it to someone else with little background knowledge. This is all about it’s all making sure you understand it and can you explain it if not simply simple enough to be understood.

I had no clue who Feynman was when I start taking out a piece of paper to find out if what I was thinking made sense on paper. Over time I have found an index card does it for me. it forces the constraint I need to either, well, get it or not get it. If I can’t articulate my idea or thought on an index card I mentally decide it isn’t worth a shit as an idea. Ok. Maybe it is but I know I haven’t figured out a way to articulate it so that it will not die.

Look.

I am not suggesting I am a great idea person or thinker but I am suggesting creating a process to elevate all people’s thinking does not necessarily benefit the smaller group of people who are actually good at thinking & creating ideas. What I mean by that is with the intent to create a better thinking organization we tend to want to throw everyone into the same bucket <I guess we do that to encourage inclusiveness & ‘fairness’>. Unfortunately this means your best of the best get pulled out of what may make them the best & force them into the “unwashed masses” <I am kidding on that phrase but you get the point>.

We should always be thinking two parallel paths. One to elevate the majority and one to empower the minority.

Why? To protect ideas.

Minds work in a variety of ways. It seems to me that organizations should think less about organizing minds but rather freeing minds. If you have someone like me, buy me a stack of index cards & have someone riffle through tem on occasion to see if there is a seed somewhere.

I will say that when I was running a small company I would pin them up on a conference room wall and during meetings anyone at any time could pull it off the wall and say “WTF you thinking?” or “I want to talk about this.”

I learned to articulate better as well as get less defensive about ideas.

The employees learned to articulate better and come up with their own ideas in their own ways. By not having an organizational process but sharing my personal process we ended up having a process.

My point is ideas are seeds. Some don’t deserve to grow & flourish but some do & we should be learning to articulate ideas better to save those seeds.

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“You aren’t advertising to a standing army; you are advertising to a moving parade.”

—

David Ogilvy

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“One can resist the invasion of an army but one cannot resist the invasion of ideas.”

—

Victor Hugo

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“The pursuit of excellence is less profitable than the pursuit of bigness, but it can be more satisfying.”

–

David Ogilvy

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So.

Today I want to take a moment and comment on business responsibility and their choices with regard to what they say, or do not say, in advertising with regard to social issues. I believe business should take stands on social issues <thru advertising or just in general>.

I do so because in today’s heightened sense of politicism and divisive rhetoric a shitload of people are making noise about “advertising should honor the event and not use it to make a political statement” or “I don’t want to know what they think, I just want to by their product” and even some business people “I don’t want to disenfranchise my business from some good existing customers.”

Well. I am most likely in the minority within the marketing community on this issue but … that is nuts to me. It is nuts for a couple of reasons – first captures the idea that business is a fabric of society whether they like it or not &, second, choices offer clarity to people & people love clarity <as well as hate … and that is good>. The first is about accepting some society responsibility and the second is, frankly, business creating wealth thru self interest. I would also note that Peter Drucker also suggested businesses should not avoid social responsibility and that it could represent opportunities.

1. Responsibility <& Fabric of Society>.

If not then … then when?

Uhm.

If not me … then who?

I fully understand there are consequences & repercussions for your actions. But let me take a couple minute to talk about that ‘actions’ part. Far too often this discussion devolves into a simplistic binary choice – an ‘either/or’ choice.

You stand for this therefore you hate that.  In other words you cannot be pro-choice and yet respectful or understanding of pro-life … you cannot desire stronger immigration rules and still be accepting of immigrants … you cannot believe in your religion and still accept that how others worship is good & worthy.

Let’s face it.

Life, in most cases , is not some simplistic binary choice. You can, and should, believe in something and yet still can, and should, be accepting and respectful of others views. To be clear … to be successful in this endeavor we would not only need to embrace respect but also assume that most people, let’s say maybe 99% of people, do the best they can and make the best decisions they can <no matter how flawed those decisions may look in our eyes>.

Which leads me back to business and advertising. I believe advertising, in general, should always seek to highlight the opportunity for us to see the better, or best, version of who and what we are. That is responsibility. And that is where I believe business marketing and advertising should not fear speaking out. And … I would point out … what I am suggesting is not political nor is it divisive but rather it is contributing to a better society. It is not stating what you believe is wrong … but rather that standing up and speaking out for what you believe is right. Companies make statements all the time. Maybe they do more vocally internally but part of any good organization is a sense of what they believe is right, versus wrong, and how they may define integrity & values.

Frankly. We need more companies standing up and vocalizing this publicly.

This is not about saying “you are wrong for believing this” or “we do not agree with you” but rather more about normalizing what is right.

Look.

This is not about free speech or any political motivation, per se, but it is about how business, and work life, is an important part of the societal fabric of who and what we are and how and what we think.

This also means a business has to slide around the infamous ‘political correctness’ obstacle.

In my eyes … if you want to discuss how political correctness has gone awry … it would be in the business world. Political correctness scared businesses from assuming a role they had gladly played in the past. It wasn’t too long ago that business played a significant role in shaping society. As Peter Drucker pointed out, back in the early 1990’s, something he discussed called “no more salvation by society” … a time in which businesses understood that work made up a significant portion of people’s lives and therefore they had some responsibility to investing in the fabric of society. As time and views have shifted toward ‘making a dollar’ and profits … the work place became less and less an extension of society but rather simply ‘a place to work and gain a paycheck’.

What an empty thought that is.

So empty that when meetings occurred to discuss ‘risk in their advertising’, and ‘what should we say’, was discussed … ‘social responsibility’ sat in the corner and had nothing to defend it … and businesses became afraid to make a stand on what they believed was good for society <and simply focused on ‘brand differentiation’ and ‘branding’ … in other words … I am gonna just worry about me and let you worry about you>.

Well.

This is not only sad … but wrong.

It is wrong for 2 reasons:

• Our work lives, like it or not, represent a significant portion of our lives … not just in terms of sheer hours but also in terms of thinking we are exposed to, accepted behavior and general attitudes on what is right & what is wrong. For a business to avoid that ‘fabric of society’ responsibility is shameful. And … yeah … advertising is the most visible expression should they actually accept the responsibility.

• Brand differentiation rarely resides in some obtuse technical or product differentiation but rather in character & personality. Some intrinsic motivator which compels a consumer to find an emotional connection with you & your brand. Making a choice to become part of the fabric of society permits people to allow you o become part of the fabric of their Life.

Ok.

Yeah. That said. I go back to the beginning … yeah … there are absolutely consequences for your actions. But that is what business positioning is really all about. Distinctness and forcing people to think … think about you as a company, think about what you are offering … and thinking about how they feel about you, your message … and themselves.

That is what business positioning and marketing and advertising, at its core, is all about. We far too often dumb it down into some ‘selling shit’ sound bite but … well … that is dumb. Dumb?

2. Choices, “edges” & Clarity <Self Interest>.

I talk with a shitload of business people … not about advertising or marketing per se … but rather about simply being successful in the marketplace.

I focus on distinction and not differentiation.

I focus on worrying about “me” and what I want to say rather than finding some elusive, and most likely nonexistent, ‘white space’ in some industry to shape what I ‘should say.’

I focus on saying the right things and doing it the right way and suggesting that if you tell people the right way to think about things that eventually people will see you as ‘right’ rather than ‘wrong.’

Yes. I know. People will debate with me and, to be fair, this whole discussion wanders along the razor thin line of inclusionary versus exclusionary. If your message is effective, concise and clear, it will absolutely be inclusionary for those who see themselves in what you have to say and offer … and potentially exclusionary to others at exactly the same time. However, when done well, a business’s advertising captures the brand’s distinctness <which is a campfire to those who want to be included> and offers a better version of people <so that people do not dislike you … they imply think ‘they are not for me’>. I would argue that IS the ultimate clarity & distinctness & differentiation.

Look. To do what I am suggesting a business has to set political correctness off to the side, not think about politics at all … and simply think about … well … people. The people who they desire to try their products and services and how they would like to showcase those people as the best version of themselves. Maybe show them the destination mentally or maybe even share the path. It doesn’t matter … it is intended to connect with some better version that resides in everyone of us. And then after thinking about all that … they have to place the burden of responsibility upon their shoulders, open the door and stride out into the world to share it with people.

In business we have a responsibility.

Yes. Even in the advertising and marketing business there is an almost overwhelming responsibility <which far too many people are not willing to accept this burden> beyond simply selling stuff.

——

“All of us who professionally use the mass media are the shapers of society.  We can vulgarize that society. We can brutalize it. Or we can help lift it onto a higher level.”

Bill Bernbach

 ——-

“We are so busy measuring public opinion that we forget we can mold it.  We are so busy listening to statistics we forget we can create them.”

Bill Bernbach

——-

It is a much easier burden to simply focus on profit and dollars — it is a straightforward black & white responsibility. Well. I would suggest to any business person reading this that … well … responsibility is responsibility. All responsibility is only as overwhelming or ‘whelming’ a you make it.

And if you do not accept your responsibility to tell the truth as excitingly and convincingly as you possibly can … lies will win and, worse, society will end up being shaped that way. If you choose to vulgarize the society or brutalize it … or even ignore it <all under the guise of ‘understanding what the consumer wants’> … society will lose.

To be clear.

I do not despair when I look at business in today’s world … or even marketing & advertising behavior <although it often pains me how often business passes on opportunities to be distinct out of what can only be ‘fear’>. But I do get aggravated. Ok. No. I get angry.

I get angry that we are not accepting the responsibility.

I get angry that we are not strong enough to accept the burden.

I get angry that many do not even presume the responsibility is within their purview.

Business, whether you like it or not, shapes society.

What we do matters.

Selling stuff may matter to our bottom line and the existence of our business, but we cannot ignore that a thriving business actually contributes to a greater good — the existence of a healthy society.

I could argue that while selling stuff is important that what really matters is the shaping of attitudes <which ultimately shapes behavior>.

Far too often, by simply focusing on ‘selling stuff’, the byproduct of our ignoring the larger responsibility is that we end up brutalizing society in some form or fashion. Am I suggesting that selling stuff or being profitable isn’t important? Of course not.

All I am suggesting is that how you sell stuff and be profitable matters.

And that you have a responsibility in how you do what you do.

Because how you do things impacts society.

It shapes society. It can vulgarize or brutalize … or invigorate and instill good.

How you do things has a power way beyond simply you or what you do in that moment.

How you do things is a pebble dropping into a pond.

Accepting the responsibility assumes you are neither impotent nor harmless.

——- 

“Advertising is far from impotent or harmless; it is not a mere mirror image. Its power is real, and on the brink of a great increase. Not the power to brainwash overnight, but the power to create subtle and real change.

The power to prevail.” 

Eric Clark, The Want Makers: Inside the World of Advertising, 1988

——

Your responsibility in business is sometimes subtle … but always real. I worry that business people everywhere, but in particular advertising & marketing, have become so focused on getting shit done and ‘attaining the bottom line’ that they have forgotten the responsibility.

I worry that business people worry so much about politics and ‘political correctness’ they have forgotten that when good people remain silent … the only one who wins is bad.

I ask everyone visiting today to think about what the thinking I offered today. This isn’t about causes. This isn’t about social responsibility <or the welfare of people>. This is about understanding that what you do impacts people. This is about whether you, as business people, accept the burden of responsibility to help shape a society which is a reflection of the best versions of who and what we are. That said. I would also ask everyone to ponder the fact silence also says something and, at some point, EVERYONE is going to be judged whether they said something or not <I. personally, would like to help my judgement by saying how I would like to be judged>.

Well.

In my eyes … if I am going to spend money on some advertisement and place my ad on some show where a gazillion people will see it … I am going to use my moment in the spotlight to aim for the  best version of myself that I can. And aim to help people see the best version that they can be.

Will that piss some people off? Sure.

Does that make me wrong to try and meet that objective? No.

Silence is not an option. When you have the podium and he opportunity to speak … you accept the burden of responsibility and try and ‘lift society to a higher level.’

Originally Posted on February 6, 2017

So.

If you go online you will be barraged with positive, inspiring, “go get ’em” lists of “things to do today.” I am sure the intent is to encourage us to better ourselves and our lives (in fact I believe there is a whole section in bookstores for this crap).

You know.

Smile more.

Say something nice to someone.

Drink more water.

Sure.

All great reminders. Just not my thing. I don’t mind being happy, nice or hydrated. I just don’t feel the need to be encouraged, or reminded, to do so. Maybe it makes me sound like an asshole, but I just don’t care about that shit. I want to go “do.”

And then I came across a the list made by a teen/young adult shown in the opening image.

Awesome.

Now THIS is my type of thinking.

Yeah. I fully understand that sometimes the day to day grind of life makes you focus on just “getting through the day.”

Trying to be happier.

Trying to be nice so that we get some positive responses from those around us (which inevitably makes us feel better).

Trying to make sure you are hydrated so at least you will not pass out from the stress.

My only fear is that while we are trying to do all those things, you know, trying to be happy through the grind (and seemingly always driving toward that window of opportunity when we get glimpses of life that aren’t a grind and are uncluttered happy moments) we, well, forget to kick some ass.

Yeah, yeah, yeah.

I would imagine if every day all you did was focus on kicking ass and taking names you would be pretty much of an asshole and not have a lot of friendly co-workers.

But.

Kicking ass and taking names does create a different kind of happiness that smiling just cannot create.

And, yeah, it takes more effort than smiling and being nice (well, for most of us, excluding Donald Trump, the Wicked Witch of the West and Alan Rickman in the original Die Hard) but the ‘return’ is bigger. The return is … well … you kicked ass, did some good shit. most likely took some names along the way and have something good to show at the end of the day.

So, in my mind, when you make your list for the week make sure you have kick some ass somewhere on the list. Maybe even dedicate a day to it every week. Aw. Shit. What am I thinking? I want to wake up everyday and go kick some ass. That makes me smile. That makes me happy. That actually makes me nice to people. And I may actually even drink more water. Some of us just want to kick some ass.

I honesty don’t think this makes me an asshole, just possibly a pain in the ass.

That said.

Gotta go.

Time to at least take some names (but I will be looking for some ass kicking opportunities).

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“Biology gives you a brain. Life turns it into a mind.”

—

Jeffrey Eugenides

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Ok.

So I thought I had left the whole right brain left brain discussion behind.

And it reared its ugly head again one more time just the other day. And <distressingly> it was in a business environment, with senior people, discussing people’s strengths & weaknesses.

Look.

This whole right brain, left brain thing about creativity versus ‘logical’ thinking has to stop.

Stop … now <please>.

The truth?

We use our whole brain for thinking. Not halves. And right brain left brain mumbo jumbo is just that … a bunch of mumbo jumbo crap.

Yup.

The whole thing is bullshit.

Trust me <you don’t really have to because I will share reasons why you should>. And if you don’t believe me … well … if you ever want to drive a psychologist/psychiatrist/neurologist/any ‘ist’ crazy … bring it up.

With that … a reminder on what his whole thing is. In the right-left mythology … the left brain is logical, ordered, and analytic, and it supports reading, speech, math, and reasoning. In the same myth … the right brain is more oriented towards feelings and emotions, spatial perception, and the arts, and is said to be more creative.

Well.

Interesting myth. And it is just a myth. It is wrong (wrong & wrong … and maybe even wrong again).

And we have actually known for at least 30 years that this characterization is incorrect.

In fact the guy who probably put us all in this mess originally <Mike Gazzaniga who created the study in the 60’s that some pop psychologist used to write some fantasy-like left/right brain business books that became best sellers> who was a pioneer of modern study of brain hemispheric differences immediately tried to put a stop to the craziness as soon as it began with a book chapter titled “Left brain, right brain: A debunking.”

And he did that 25 years ago.

<note: he wrote it because the original crap was begun after he did a brain hemisphere study in the 60’s>

And, yet, there is still plenty of bunk to go around.

Its crazy.

I myself have gnashed my teeth <and sometimes growled> against the “left brain / right brain” myth for years <probably not 25 but a bunch>. It usually is personal <and I believe this is so for most people>. People are always trying to tell me how “right-brained” I am <or left … I get confused>.

Which I always find amusing since whatever I am doing invariably needs whatever the other side of the brain was supposed to be doing.

Plus. I would like to think I am using my whole frickin’ brain.

But.

It mostly aggravates me ,and kind of disturbs me> because it is deliberately misleading.

It has been used to support endless management dialogue telling us that we should liberate ourselves from too much left-brain ‘logical’ thinking and enjoy the fruits of our liberated, right-brained creativity <or vice versa depending on your management belief system>.

Look.

People may be inherently more visual, aural, spatial, sequential, intuitive, rational <or irrational> talented or non-talented … but it ain’t because of anything to do with left versus right brain.

Ok.

If you don’t trust me I pulled this from a medical journal.

A more technical explanation of how the whole thing went haywire:

==

You’ve probably heard this left/ right brain dichotomy before. It goes something like this: the left hemisphere of the brain is logical, deductive, mathematical, etc., while the right hemisphere is artistic, visual and imaginative. The idea stems at least partly from the classic studies of split brain patients performed by Sperry and Gazzaniga in the 1960s.

There are some functional asymmetries in the brain, and it is true that certain regions of both hemispheres are specialized for particular functions. Speech illustrates this, but also shows that nothing is ever so simple when it comes to the brain: in most right-handed people, speech is processed in both hemispheres, but predominantly in the left. In some left-handers, speech is processed either predominantly in the right hemisphere or on both sides.

So the notion that someone is “left-brained” or “right-brained” is absolute nonsense. All complex behaviours and cognitive functions require the integrated actions of multiple brain regions in both hemispheres of the brain. All types of information are probably processed in both the left and right hemispheres (perhaps in different ways, so that the processing carried out on one side of the brain complements, rather than substitutes, that being carried out on the other).

An article was published this week in the venerable (and reliable) psychology journal Psychological Bulletin, which synthesized 67 brain imaging studies of creativity. Among other things, it showed that creativity is not especially a right-brain function. In fact, two of three broad classes of creative thought that have been studied seem not to depend on a single set of brain structures.

What we call “creativity” is so diverse that it can’t be localized in the brain very well.

One might think that this study would put to rest at least part of the left brain/right brain mythology, namely, that the right hemisphere of the brain is more responsible for creative thought than the left.

One would think so, but I wouldn’t count on it.

==

My conclusion?

I put the whole right/left brain thing in the same category as reading a horoscope or reading my own tarot cards. If you give someone a vague positive description in which they can see themselves they will tend to agree with you. And that is dangerous on a number of levels <if people actually believe it>.

Ok.

Here is the main reason I bring this up <beyond the fact it drives me crazy and it is still being seriously discussed in the business world>. It has a detrimental effect on education and how we manage our youth. It is as bad as social profiling when it comes to kids.

Left brain kid.

Right brain kid.

You carry that label and not only does the child begin to see themselves in that label <it is kind of a self-fulfilling prophecy> the adults tag the child with the label. And start treating them that way. And expecting things based on the labeling.

All of a sudden the child is placed on the left, or right, brain treadmill <oops … I meant to say moving sidewalk>.

And then they are left there.

Uh oh.

One day the child wants to jump off the treadmill to hop on the other one for a while … <adults> “whoa … get back on your treadmill … you know that other one is only for the right brainers … and you will be much more successful on the left brain treadmill <sidewalk>.”

That, my friends, reads scary even if it seems just a theory.

And we all know that at some place, at some time, with some children … this is actually happening.

We need to squash this left/right brain myth forever. Now <please … again>.

We use all of our brain.

Brains are ambidextrous.

And even if you, personally, do not want to believe this, well, please … at least teach kids that is is so.

====================================

“Rabbit’s clever,” said Pooh thoughtfully.
“Yes,” said Piglet, “Rabbit’s clever.”
“And he has Brain.”
“Yes,” said Piglet, “Rabbit has Brain.”
There was a long silence.
“I suppose,” said Pooh, “that that’s why he never understands anything.”

—

Winnie the Pooh

==============

=============

“For each person there is a sentence — a series of words — which has the power to destroy them.”

—

Philip K. Dick

=================================

“I would hurl words into this darkness and wait for an echo, and if an echo sounded, no matter how faintly, I would send other words to tell, to march, to fight, to create a sense of the hunger for life that gnaws in us all, to keep alive in our hearts a sense of the inexpressibly human.”

—

Richard Wright

====================

Well.

I have written about the power of words, the proper use of words and … well … the waste of good words a zillion times.

Nothing tears me out of my frame more than seeing and hearing someone abuse words.

That said.

I cannot tell everyone how often I am reminded that how you say something is possibly more important than what you say <at minimum I would suggest it is a symbiotic relationship in which the life of ‘what you say’ is in the hands of how you say it>. And ‘how you say it’ doesn’t just encompass context, tone, choice of actual words & phrasing but also internal speaker stuff – intent, purpose and, maybe the most important of all, belief in the words you are saying.

All this becomes incredibly important because when words are used well <and even poorly> in front of a receptive audience they can encourage marching, fighting and a sense of hunger for life that can gnaw at us all.

While I could write an entire book on what makes words tricky … today I will offer a couple of things:

• Words given and words used

Yes. Some words we choose on our own.

But more times than we may like to care … there are words that are given to us.

Huh?

It is easy to think about how there are speechwriters and how some people have to stand up and deliver someone else’s words … but this bleeds into everyday life. In business you can be sitting around a table and people parse out words and offer different ways of saying what you want to say. Parents suggest different words to their children and teachers do it day in and day out. Friends say “don’t say that” or “I wouldn’t say it that way” … in other words … we are given words to say all the frickin’ time.

Suffice it to say … not all words given to you are actually good words for you to use. Words have to match personal beliefs to be delivered effectively.

I was reminded of this the other day listening to Trump deliver a speech he obviously <a> had written for him and <b> didn’t agree with. Trump is incapable of keeping his thoughts to himself, or of cloaking his speech with words that could disguise his true thoughts.

Here is what I think I know from years of giving speeches and seeing people give speeches with regard to effective use of words and presenting words — intended thoughts versus underlying principles.

In general most people working together share some basic principles. These are the foundations for specific words. Therefore when given words to speak the shared principles kind of ground the tone and delivery so that they don’t sound painful or distasteful coming out of the speaker’s mouth – just maybe a little uncomfortable on occasion.

Without shared principles the words have no foundation … they are delivered hollow of anything. They are just empty words. And empty words sound … well … empty. They may be the actual right words to say but the wrong person is trying to say them – which hen strips them of any meaning.

Here is what I know about empty words — empty words are evil.

==

“And empty words are evil.”

—

Homer

<The Odyssey>

==

They have been uttered full of nothing … even though they possibly were crafted by a lot of something <passion, thought, insight, whatever>. But as they eased out from between the lips of the deliverer they were stripped of anything meaningful and simply become platitudes.

I could argue that this insures inevitable invisibility <unless some listeners/pundits attempt to parse out each word as meaningful and full of some meaning & intent – where there actually was none of that>.

These words are not harmless because in their emptiness they have become a version of evil. Evil in that they have not prompted any thought, any idea … any new passion. They are evil in that they have not inspired anything new … and everything old, or that which exists now, remains unchanged.

That’s what evil does … it fights change and thrives on inertia.

Those of us who give words should be incredibly careful, and smart, on who we give them to. Just because a word is right it may not be right for that person.

The second.

• Words can have a life of their own

Words are their own people with minds of their own. This means that they may not always remain a true reflection of the speaker’s thoughts. Once they leave the lips and they enter into the ether … well … they can be chameleons. They often take on the hues of the environment.

=========================

“Words are chameleons, which reflect the color of their environment.” 

——

Learned Hand

==============================

Whew.

This makes choosing words even more difficult. More difficult in that a word can mean several things at exactly the same time … what it means in your head, what it means as it leaves your lips, what it means as it floats thru the environment <slowly, or quickly, changing as it is bombarded with contextual environment> and what it means as it is heard.

What made me think of this was watching a Trump rally speech, a day after watching a scripted teleprompter speech, where I was reminded of the power of context. Context, and delivery, can strip a word of meaning or it can dress it in whatever clothes you would like.

For example … if I use the word ‘unity’ and, yet, it is used within an overall “us versus them” driven narrative it suggest not an overall unity but rather a unity of “us only.”

Huh.

One would think unity would be a word well used in almost any environment.

Unite. Blend. Coalesce. Combine. Fuse. Join. Merge. These words refer to the bringing or coming together of several different elements to form a whole.

Out of many one. E pluribus unim.

Unite actually comes for the Latin word ‘usus’ which means one.

Combine means to bring together in close union … more general in application than unite and does not emphasize as strongly the completeness of the process of coming together. In other words it just places things together but don’t guarantee the full integration.

Blend even more strongly than combine suggests a mingling of different elements. Unlike combine it specifically refers to the obscuring or harmonizing of various components.

Merge, like blend, suggest the loss of spate identity of ingredients, but does not imply the physical act of making or mingling together different elements.

Join is the broadest term of this group can mean to become part of to bring together or connect or to put together in close contact.

Fuse means to join by or as if by melting together – it also implies some aspect of ‘forcing or forging.’ Fuse in other contexts implies a solid lasting connection.

Coalesce suggests a gradual or natural coming together. In extended senses coalesce suggests two separate courses that gradually merge into one. .

In other words I can say unity in a number of ways or even qualify unity with another likeminded word all of which suggests this is a multi-dimensional challenge — constantly in flux. When Trump says unity it doesn’t create gold in people’s minds … it … well … creates shit.

===================

“I’m fucking King Midas in reverse here. Everything I touch turns to shit.”

Tony Soprano

===============

Regardless.

I imagine my real point is that words without their corners knocked off, or ground down, can be good words … and used for good.

They need to be shaped, protected and guided through the environment instead of being flippantly flung out assuming a basic stimulus – response world.

I clearly have a healthy respect for words. And I, frankly, have a healthy respect for the responsibility of words handed to someone.

Used well they can nudge the world.

Used hollowly they are evil.

Used poorly they are just wasted.

—————

“Words…  

They’re innocent, neutral, precise, standing for this, describing that, meaning the other, so if you look after them you can build bridges across incomprehension and chaos. But when they get their corners knocked off, they’re no good any more… I don’t think writers are sacred, but words are.  

They deserve respect.  

If you get the right ones in the right order, you can nudge the world a little or make a poem which children will speak for you when you’re dead.”

==

Tom Stoppard

——————-

I am not a speechwriter but I have been involved in, and seen, hundreds of presentations and speeches. I can say, unequivocally, the same word can nudge the world, be hollow or just be a waste of breath depending on who utters it.

You learn in business, fairly quickly, that just because a word is universally good <like love, or unity, or hope> it can quickly lose its ‘goodness’ depending on who delivers the word and how they deliver it.

You learn in business, fairly quickly, that while the audience matters you cannot ignore the deliverer of the words.

An angry speaker struggles to speak of love authentically.

A passionate speaker struggles to speak of mistakes authentically.

A storyteller speaker struggles to speak with the intent to inspire energy authentically.

You learn in business, fairly quickly, you use words, and give words, with ‘authentic delivery’ in mind. And, yes, that means that sometime you sacrifice some words despite the fact you know your audience yearns to hear that word.

You learn this, in business or in Life, or you will waste a shitload of words.

Anyway.

I would say this about anyone … but Trump is painful for me to listen to … as he either misuses words or purposefully abuses words <or is given words that he abuses>.

But I can honestly say that I, a word guy, feel insulted when I am asked to imagine that Trump believes what he says whenever he is persuaded to sound like what he believes the president of the United States is supposed to sound like.

I have lots of gripes with President Trump but the fact he abuses words so shamelessly is a crime to me.

And that may be one of the biggest crimes he will commit because words have a power stronger than a single bullet or bomb.

I have made the case a number of times why healthcare for everyone benefits America from a productivity standpoint. Today I will try to make a case for healthcare for all by pointing out an underlying real issue which creates some disillusionment <which obviously drove some of the Trump support during the election> in middle America.

We often discuss inequality in terms of economics & opportunity … but how about something which cuts to the core being of everyone – life expectancy inequality.

I came across a map created in May of this year showing life expectancy by county.

Well.

Yikes.

Okay.

Double yikes.

The average life expectancy … yes … average … in individual counties can vary by up to 20 … yes … 20 … years.

Yes.

If you live in certain counties the average life expectancy is around 87 years <remember … this is average for an entire county> and in other counties the average life expectancy is around 67 years.

Holy shit.

Average.

20 years difference.

And I am not smart enough to do the cross tab <or invest the energy> but if you look at the life expectancy map and you were to overlay the Trump voter support I would bet <and I am not a betting man> that the counties which have the 20 years less life expectancy … shit … the counties with lower standard deviation life expectancies in general … went overwhelmingly for the Trumpster.

So for all the intellectuals, faux & real, who suggest many of the Trump voters are ignorant, misguided and stupid … you may want to shut up and think about this for a second.

These people have a legitimate gripe.

Yeah.

Life expectancy is pretty legitimate.

I mean if my local community is dying off around me and I look around at other communities who seem not only getting better breaks but are actually living longer … well … I am gonna start thinking I am being overlooked and underappreciated.

………… Life expectancy standard deviation …………….

Combine that with the fact the gap between longer life expectancy counties and lower life expectancy counties is actually growing and, well, I am gonna start truly believing that the elites & establishment do not really care.

“There’s no sign of the gap closing. In fact, it appears to be widening. Between 1980 and 2014, the gap between the highest and lowest life spans increased by about two years.

 

“With every passing year, inequality — however you measure it — has been widening over the last 34 years. And so next year, we can reliably expect it’ll be even more than 20.”

 

“That is probably the most alarming part of the analysis.”

 

———–

Christopher Murray:  Institute for Health Metrics and Evaluation

So.

Having attended this rodeo before, I know I can count on getting a number of intellectual sounding emails pointing out the inevitable flaws in my thinking and conclusions. My suggestion to those people is please hit ‘unsend’ and get off your intellectual high horse and think about this.

Flawed logic or not … if I am in a county dying off at early ages I am more likely to be thinking I live in India and not in America. And if I even perceive that, if I even have a sense of that, I am gonna start wishing for what I thought America was again.

Parse out the flawed aspects behind my ‘America was again’ thought if you want but on the surface this is a no brainer thought. Dying can make you wish for a shitload of things that intellectually can seem less than logical but are actually well intended thoughts – because, uhm, this pertains to life & death.

All of this permits me to circle back to healthcare.

Maybe print out the map of life expectancy and put it beside your computer while you read this part.

We talk about putting healthcare in the hands of people.

We talk about subsidies for health insurance companies.

We talk about inordinate bureaucracy for … well … physicians, hospitals and patients.

We talk about high premiums, high deductibles and high falutin’ reasons why healthcare works and doesn’t work.

It’s all talk.

And it’s all bullshit.

Important bullshit in terms of actually getting something done but unimportant bullshit in terms of we are not getting something done.

Just because someone lives somewhere doesn’t mean they should have a lower life expectancy than someone who lives somewhere else … at least if they live in America <other countries deal with their own problems>.

Is health insurance the only reason for this?

Of course not <so keep your snarky emails to yourself>.

But health is certainly a reason for this.

At the core of life expectancy is … well … health. And I don’t really care how much you earn, what kind of education you have had, what kind of job you have, or do not have, but it seems like if you live in county X you should be offered equal health opportunities to those received in county Y.

There is more than enough inequality haunting the United States these days without having health services & insurance inequality.

There is more than enough inequality haunting the United State these days without having life expectancy inequality.

===================

A lot can happen in 6 months, but I never expected this.

–

tumblr 22:51 pm

=================

“A Nation can survive its fools, and even the ambitious.”

–

Marcus Tullius Cicero

===================

Well.

I almost called this “day <fill in the blank>of the shitshow” but I didn’t.

Look.

I am no genius but at the Trump 100 day mark I suggested the second 100 days would look a lot like the first 100 days  <inconsistent, ineffective & incompetent> for several very sound, rational reasons. And as we close in on 200 days … well … I look like a genius. And … just to share my conclusion if you want to stop reading now … I envision the next 100 days just as hollow as the last 200 days for almost exactly the same reasons.

Until the main reason is solved <quality people in necessary staff positions> the lean, mean and obscenely incompetent current white house staff will remain incredibly competent at … well … doing nothing truly meaningful <but maintaining an appearance of disruptive thinkers>.

I will ignore the tweets … entertaining but absurd.

I will ignore the unnecessary hyperbole … entertaining and absurd.

I will ignore the rambling nonsensical monologues … not as entertaining and even more absurd.

I will ignore the bizarre foreign policy steps … entertaining to watch but absurdly dangerous in reality.

However … I will pay attention to leadership and results.

I have to assume despite the fact the President claims a finely tuned white house which has done more than any other resident since maybe FDR … this whole adventure has not been exactly how he planned it to go.

For someone who likes winning I am not so sure this kind of ‘winning’ is what he had in mind.

For someone who claims to be ‘the best negotiator’ <or at least better than anyone in government prior to him> I am not so sure this kind of ‘negotiating results’ or even public glimpses into his negotiating skills is what he had in mind.

For someone who claimed “I alone can fix it” I am not so sure this is the kind of ‘fixing’ he had in mind.

==============

“Deals are my art form. Other people paint beautifully or write poetry. I like making deals, preferably big deals. That’s how I get my kicks.”

—

Donald Trump

==================

What has the administration done?

Well, yes, in the first 6 months some things truly have been done.

First, I will ignore the stock market. As every president prior to this absurd one recognized … the market has a mind of its own and, in general, ignores presidents <so attaching yourself to it and ts results is like pegging my success to some squirrel in my backyard>. But even with its general disregard for a President what the stock market has really learned is that Trump will not do as much as some had hoped for … and others feared. In the stock market’s mind this is called ‘clarity’ or certainty … and markets thrive when uncertainty diminishes <because then it is all about trends and not surprises>. Trump will not like to hear it but the central banks control the fate of stock markets more than he will ever want <so he should actually be cuddling up to central bank more>.

Second, I will ignore the Supreme Court Justice nomination because this was a “gimmee putt” for any Republican who stumbled their way into the oval office.

Just as I wouldn’t have credited Hillary this “win” was owned by whatever party won the white house not the individual in the white house.

Anyway.

The first 200 days.

Yes. Things done. I would call it “tinkering under the hood” stuff. Some executive orders, some cutting back on regulations, maybe taking some, what they would consider, unnecessary  pieces out so the engine can run a little more effectively.

Most things have been ‘destruction’ type actions and not construction type actions.

And none of them are the bigger things which make radical shifts with regard to the country’s well-being.

Here is the problem with the Trump administration just tinkering under the hood. During the campaign and continuing into the first 200 days the administration, and Trump in particular, have claimed I have a Hyundai and I deserve a Ferrari.

Therefore, to date, they are just giving me a better running Hyundai and they still haven’t shown me <a> what my Ferrari is going to look like or <b> when I may expect to see my Ferrari in my driveway or even <c> what they are going to do to actually make it possible to have a Ferrari.

That alone makes for a fairly hollow first 200 days.

But why haven’t we received even those basic, what I would call, “map of things you should expect” stuff?

To date this administration has been defined by … well … a fog of dysfunction driven by a clammy inconsistent breeze called Donald J Trump which leaves us all feeling a little uneasy that something bad awaits us in the fucking clammy fog.

Look.

While I buy he is transactional … he is an inconsistent transactional person. He shows no sign of cohesive thinking, shows poor instincts and a complete lack of impulse control <which derails any necessary momentum every sane business leader knows you need to have to sustain any larger idea> and an extraordinarily immature naïve view of how the world really works <business, government and global> all buried in a pea like brain that does not envision what the end game looks like.

I score the last 200 days as relatively hollow and, once again, I see no signs of changes needed to get us out of hollow in and into substance.

I personally do not see him changing <becoming more engaged, take on more responsibility and try and lead rather than criticize> therefore the administration will live and die by the people who will end up in the administration <assuming they ever do join up>. Trump really has no policy – which is needed to lead without actually having to hold everyone’s hand — therefore he needs to <a> hire people who understand policy and can sell policy and <b> accumulate a group of policy makers who are aligned <not by loyalty but rather by ideology> so that the end puzzle gets built so it looks like a frickin’ puzzle and not just a bunch of random policies which look good in isolation but crappy when viewed together.

There needs to be a team, not a loyal team, but a qualified team for any chance to get out of this hollow hole we seem to get deeper and deeper into.

Yeah yeah yeah. Trumpeteers will come out of the woodwork and suggest “this is not Trump’s fault.”

They would be wrong.

I have been in so many companies that have told me to hire only to have my candidates get mired in the HR administrative mud for so long you are fairly sure they were just humoring you into believing you could actually hire someone that I can certainly feel the pain of hiring and open positions.

But this is not the case.

The congress has been slower in confirming Trump candidates but it is not because of democrats or congress inefficiency it is because Trump nominees are slow to complete paperwork or have to deal with conflict issues <they are often non-traditional appointees>. In addition the president has been even slower to send nominations to Congress.

The Trump administration is not eliminating the positions, Trump is just deciding not filling them <I assume he is not convinced they would actually provide value>.

Sure … there is a legitimate truth that government should be streamlined <positions eliminated> but not nominating needed people to implement your transactional ideology simply means … well … none of your frickin’ transactions get completed <and a business person of any competence whose career has been built off of transactions, and not vision, would know this>.

Anyway.

A couple things that become concerning beyond the staffing challenge as we move on to day 201 and beyond:

• They market problems not solutions

I was foolish enough to subscribe to the White House Daily email. I will admit.

If I read it every day I would most likely slit my wrists. Every single email highlights a problem … disaster, failing, crime, horrible trade deals, being taken advantage of, the list goes on and on and on.

Shit.

In one email they actually suggested one of their own departments, The Congressional Budget Office, yeah … one of their OWN DEPARTMENTS … did not know how to do their job <… dude … they report to you …>.

They peddle problems and diminish people.

So far over 200 days they have invested 198 days <I made that number up> pounding us that we are living in a shithole created by shit-for-brains people … and, yet, they have offered us solutions worth a shit.

That’s not what leaders do … even transactional leaders. Even transactional leaders stand up and show us a list of the transactions we are aiming to get done. Some leaders <most in fact> would think of this as “how you should judge me” information.

This criticism is not about the 330 million citizens of the country <albeit we would benefit from knowing his> this is more about getting shit done in the next 100, 200 and 300 days. The people who have to do the work, do the policy, will be significantly more effective if you hand out a project list of shit I want to get done. if you have smart qualified people they will be like ants on sugar <all over it>.

I am not suggesting we need an administration that is in the “unicorns & rainbow” business but I do know the country would benefit if the administration would peddle solutions rather than problems but the administration itself would also benefit because … well … that is how good organizations actually get their employees to do good shit. It would be nice if they stopped thinking in terms of being in the destruction business and thought more about being in the construction business with regard to ideas & policies.

Without it … expect more empty ‘doom & gloom’ marketing of problems in the 100 days ahead.

Which leads me to …

• Lack of vision

I hire managers to manage tactics … I hire leaders to share a vision. A transactional leader is a tactical leader.

And you can get away with that for a while but at some point the tactics need to fill some vision bucket <or they are simply scattered drops of water destined to dry up in the heat of time>.

Look.

I imagine the number one gripe against Obama was that he was too visionary and not tactical enough <in public>. But no one ever doubted his vision for America and Americans. People may have griped about some of the tactics but we always knew the ‘why’ of the tactical and transaction decisions. We bitched about ‘bad deals’ but understood why the deal was being pursued.

Without vision clarity 300 million plus people sit in their homes and go to work absent of really knowing “why.” Uhm. In the absence of why understanding everything begins to look random and people, in general, do not embrace random as a way of Life.

They need to address those 2 thing. Fast.

Those two things are going to haunt this presidency for 100’s of days unless they are addressed.

Those two things are basic Leadership 101 things.

I say that because while I am as detailed as possible with regard to how to fix the hollow presidency’s arc of behavior I remain concerned that the president, a self proclaimed successful business person, shows little signs he understands basic leadership behavior <and attitudes>. I admit … while I sensed his early on I never expected him to be this inept at basic leadership skills.

Being the president is not the same as the hollow branding crap Trump has built his riches off of. Shit. A real business leader demands more knowledge than that. Leadership requires discipline, hard work, focus, at least a basic understanding of the details they want their organization to move forward with and, as Trump himself said, a willingness to get everybody in a room and hammer out a deal.

That’s leadership.

Through the first 200 days of Trump’s presidency … uhm … he has exhibited none.

That is all on him.

After 200 days the president has managed to showcase a stunning total lack of ability to lead. And I use ‘stunning’ because he actually has a Congress completely under Republican control.

This stunning lack of leadership actually has repercussions beyond how people like I will measure 100 days to come. While we will offer ‘what was done’ report cards ad nausea the ultimate measurement , and battle, will be over character – not tangible wins & losses..

I am fairly sure in the bible <Corinthians ?> it says something like: Do not be misled: “Bad company corrupts good character.”

I state that because over the first 200 days there has been a stunning lack of truth coming from this White House which appears to be a blatant attempt to corrupt the character of good men & women.

I have a thought piece coming up on how the Trump administration is building an alternative universe in a way that I am fairly sure not many of us in a free world have ever seen before <but I am familiar with it having read dozens of books on communist Soviet Union>.

They have subverted Fake News from meaning actually unsourced, completely made-up things like the Enquirer to news they simply do not like.

Transparency means sharing information only when asked and not done in a forthcoming way.

They have attempted to make honesty irrelevant by investing gobs of energy undermining anything & everything everyone else says <if no one is honest than honesty is in the eyes of the beholder>.

They have continued to construct such a stark alternative universe to what actually exists by using scraps of truth, using a language of their own making & using cult-like recruitment tactics so that normal everyday schmucks like you & I are offered such a stark contrast it becomes difficult to bridge between what they say and what we see.

In the end.

I will restate exactly what I said at the end of the 1^st 100 days … suffice it to say that I see some fairly concerning hollowness. What I mean by that is after 100 days one could highlight a variety of empty spots which … well … will dog the administration from day 101 forward.

And while I would like to point out some specifics I think we would all like to let me conclude with the “issue to be resolved in order to eliminate future hollowness.”

I am not sure at 71 if Trump can actually attain what he really needs to be successful over the ensuing 100 day increments as a president – enlightenment.

The mind once enlightened cannot again become dark.

–

Thomas Paine, A Letter Addressed to the Abbe Raynal on the Affairs of North America

 

Beyond all the bizarre tweets, inappropriate speeches and overall adolescent behavior … he is a painful amateur leader. Painful in that even I, who has led but not to this level, cringe almost every day at the amateur mistakes he makes as a leader.

This amateurishness is a disease stalking the hallways of the White House. I say that because while it is clear to everyone but trump why ‘no one listens to him or shows loyalty to him’ it is not clear why some very talented knowledgeable leaders surrounding him aren’t building at least a semblance of a construct from which leadership could grow.

Trump must be a powerful disease to have infected true talent that much.

There are a bunch of things that could turn this bizarre ship around but one, and only one, thing truly matters – will President Trump ever permit his mind to be enlightened. For that is the path out of the darkness that his administration tries to convince us we all live in as well as some of the darker more ignorant & naïve aspects of the current administration’s behavior.

Lastly.

I don’t care if you voted for Trump or not … you have to admit this whole situation is bizarre and he is a seemingly bizarre human being.

You may not agree with me that he is a fool but I cannot find one person who doesn’t think this whole presidency so far is just fucking bizarre.

——————-

“A Nation can survive its fools, and even the ambitious.”

——————-

=============

“A single arrow is easily broken, but not ten in a bundle.”

—–

Japanese proverb

=============

“Never doubt that a small group of thoughtful, committed people can change the world. Indeed. It is the only thing that ever has.”

—–

Margaret Mead

================

So.

I was listening to a bunch of talking heads on tv speculating on a staff shake up in the Trump white house personnel.

One thing I heard caught my attention … “well, part of the president’s issue is that he has kind of a hodgepodge of personnel.”

And that thought is correct. And it made me think a little bit.

The truth is once you move past managing a group or running a mom & pop sized business every management team you manage will be a hodgepodge of people, skills, personalities and … well … loyalty. Not only is it impossible to hire in ‘your people’ in every slot … most good leaders do not want to do that.

All that said.

To be clear.

Trump is possibly one of the crappiest senior leaders I have ever seen and he appears to have no belief that words matter and has no understanding of the concept of ‘communication alignment’ <let alone any alignment> … however … he is what he is. And because he is what he is … inconsistencies included … the staff he surrounds himself matters a shitload with regard to overall effectiveness.

What do I mean?

Trump forces his staff to adjust in real time as he communicates, and thinks, in real time.

Trump has never worked in a large organization nor has he ever truly had to manage a larger group of people, let alone senior executives.

He has always been the spokesperson and the brand and the final word … surrounded by family who was more than happy to simply double and triple down on whatever dad said <and be loyal to even his craziest tactical maneuvering and craziest words and wordsmithing>.

Real senior executives do not work that way nor is it a particularly effective method outside of a mom & pop structure.

In a real business organization you don’t get to pick & choose everyone in your circle … most times it is a hodgepodge of skills, personalities and experience. And you know what? You learn to manage them effectively because that is what a leader does.

You adapt some of you to accommodate some of them <yeah … sure … envision Trump doing that … uhm … sure … ain’t gonna happen>.

Trump is being forced out of his mom & pop management model into a more traditional larger business management model <and he is going kicking & screaming>.

Most people learn this as soon as they move from group management to department management <you cannot fire everyone and rehire only your people> and absolutely learn this lesson as soon as you move into the C-level positions.

Another aspect is when you get a position you do not treat it as an “I won so you need to …” but rather “I now get to lead and I am going to have to …”

All that said.

You learn some management personnel tricks to help you out.

I always tried to bring one person with me wherever I went as I moved up. Depending on the structure of the organization I always wanted at least one person who could “translate” me to the hodgepodge team. This wasn’t necessarily done to dictate my desires & behaviors onto a team but rather to help them align to how I managed so they could adapt and move faster.

I manage nothing like Trump but let’s assume Trump is moving into the presidency … it almost becomes mandatory for effectiveness that he has a team aligned on “what to do when Trump does his crazy.” He need a management team that doesn’t argue about what to do he needs a management team that absorbs the blow and moves out doing what needs to be done as the true power brokers for getting shit done.

By the way … this is not about loyalty to Trump this is about loyalty to most effectively getting good shit done. I didn’t care if people bitched about me behind my back <I always assumed they did> what I cared about is that they respected the general idea and invested their energy in trying to figure out how to best effectively implement the idea rather than invest energy trying to defend anything they really would have preferred just bitching about behind my back.

I always preferred loyalty to “getting good smart shit done” and always believed I would ultimately earn some respect if I <Me> always remained loyal to the idea of “enabling good smart shit to get done.”

Before I finish this thought I will admit my preference was always to try an bring in two foundational team members in order to kind of create some pillars … but you can get away with one to align a hodgepodge of managers & executives.

Anyway.

In an organization the size of a presidency Trump needs a translator but more importantly he needs an aligned team with regard to what to do with him and his behavior <and not be arguing over it>.

……… a Trump management team ………

Trump’s inclination will be with what he feels most comfortable with — family.

His next inclination will be with what makes him feel the best — the ones who unflinchingly try and power-broke the crazy <he would call them unflinching loyalists>.

Neither of those have anything to do with effective leadership nor do they have anything to do with effective ‘management of getting shit done.’

He has never been in a large organization nor has he managed a large group of people nor has he tried to get a large group of people aligned to agree & do some shit.

He naturally gravitates toward employees who don’t deliver bad news and those who deliver flattery.

They may feel good to have around but they are the absolute worst people to have on your management team. You only build a team like that if you have no interest in improving, no interest in any intellectual conflict <which is what actually sparks better ideas> and/or you are so insecure or arrogant <yes, you can be both> you don’t want any ideas other than your own.

Most often it is the senior leadership who challenges you that prompt new insights and help propel the group to success.

 

 

“You need people who have different points of view and aren’t afraid to argue. They are the kind of people who stop the organization from doing stupid things.”

Harvard Business Review

 

Look.

All leaders assume responsibility for a hodgepodge of senior managers. That’s what we do.

And we learn to set what expectations are and align on vision and encourage some flexibility & adapting and get going.

And we learn that some of what we do and what we think works a little better in one place than anther and that some people are better than we think at first blush and some people we really liked when we met them are worse than we thought.

And we learn that you don’t demand respect but rather earn it and loyalty is gained through respect.

I would imagine that engendering loyalty to Trump is hard in that up to this point loyalty most likely centered on fame & fortune.  And most of us who have led in larger organizations understand that strong foundational loyalty is less about the tangible fame & fortune but rather respect.  He is gonna have some problems with that.

I would imagine that effectiveness to Trump is blind support for him and what he says. And most of us who have led in larger organizations understand that effectiveness is less about support for what the leader says … but rather in structured response to a leader’s guidance & thoughts. I never wanted people to do what I said … I wanted people to do what needed to be done.  He is gonna have some problems with that.

I would imagine that alignment to Trump is familial. And most of us who have led in a larger organization want the exact same thing … but we know we have a hodgepodge team who is ‘the family’ and we deal with it.

Would I shake up the Trump administration? Yeah. I surely would.

And I would do it almost exactly opposite of how I envision he is likely to do it.

He doesn’t understand there is a campaign team and now he needs an effective doing team. He bludgeoned us with his dull insights on the campaign trail and now he needs to focus more on action.

What would I do with his cadre of white men?

I, personally, would make Kushner my chief of staff. He has no fucking clue how to do the job but he knows the Trumpster better than anyone in the world.

Give him some deputies who have a shitload of government experience. Send Ivanka off to write a real book. And build a staff of Republican zealots who know how to get shit done. Trust the Kushner kid to translate what the Donald J crazy means to everyone.

Bannon can stay but he just needs to focus on feeding the Trump crazy and let Kushner kid deal with the crazy output.

Others <just off the top of my head>. I love Wilbur Ross. Mnuchin almost seems overwhelmed-giddy by being in the spotlight. I would find a sane version of Mulvaney to take his job. I would tell Tillerson to start hiring like a mad man and tell him he can fire whoever he doesn’t need once he actually has some staff to do some shit. Just get out of Mattis, McMaster and Kelly’s way. I can’t get rid of Sessions even though I think he is crazy <I think he thinks he lives in the 1950’s> but because he actually translates Trump crazy better than anyone other than maybe that little pit bull Lewandowski.  I would wake up Carson, Perry, and all the other Cabinet members we haven’t heard a peep out of and ask them if they would like to participate in this circus.

I imagine my real point is that to be an effective leader of a hodgepodge group it is more important that THEY can work together than YOU like them.

Because if they can work together well than there is a better chance that the organization will not do stupid shit even if you make a stupid decision, your crazy will come to life as not-so-crazy pragmatism and knee-jerk spontaneous crazy asshat tweets simply get absorbed into seamless actions which make the tweets look a little less spontaneous, a little less knee jerk, a little less crazy … but still asshat because that is who you are.

And that is the value of a non-arguing hodgepodge group. They tend to mute the mistakes and crazy and amplify the actual good ideas and thoughts you may actually have.

A non-aligned hodgepodge managerial team simply exacerbates the problem — your crazy looks crazier, your spontaneous looks more spontaneous <see: unhinged> and your asshatedness looks more asshatted.

If I were a management consultant for Trump <I would shoot myself> I would look at him as a lost cause … he is what he is. He is a flower <with thorns> and I would turn my attention to the environment the flower is growing in.

If I were a management consultant for Trump <I would shoot myself> I would find a team that maybe wasn’t on the “Trump train” but rather find competent people who can do shit that I want done <and let the chief of staff … who is on the Trump Train … get them doing Trump train shit>.

If I were a management consultant for Trump <I would shoot myself> I would turn to the Kushner kid and say “you wanted in … you are in. You are the Trump whisperer. Make shit happen.”

Let me be clear.

Trump will shake up his staff and maybe cabinet members and he will fuck it up. He has no idea how to manage a business organization other than in a mom & pop style and he has no innate leadership skills and his management instincts suck.

And he has no clue how to build an effective team <someone should tell him there is not enough room up his ass for all the people he actually needs to run a country let alone a viably larger sized organization>.

Oh. And he is a narcissistic asshat who believes no one knows better than he does.

In the end.

As I stated in my Trump 100 day piece … he did nothing in his first 100 days that would suggest the next 100 days <and foreseeable 100 day increments> would be any smoother, efficient or effective. I am 99% confident he will shake up his staff and management team and I cannot envision it proceeding smoothly, efficiently or effectively. Why? Because he has no clue what he is doing.

I almost called this “confusing a win with simply checking a box on a to-do list.”

This is about yesterday’s American House of Representatives vote to repeal & replace Obamacare <albeit it doesn’t really repeal nor replace but rather try and fix in an absurdly negatively way>.

Anyway.

How you play the game is most likely in my top 3 important things in Life.

Anyone who reads enlightened conflict has most likely discerned this.

Yesterday we were able to gain a glimpse behind the curtain of what winning looks like in Donald J Trump’s eyes.

Do whatever it takes.

The only winner that counts is me.

As long as I can stand on the pedestal and say ‘I won’ <adding a bemused “I am president”> it is a win.

The American Healthcare system did not win yesterday.

The American citizen seeking good health and a good healthcare support system did not win yesterday.

The people who voted for a seriously flawed option did not win yesterday.

The Republicans did not win yesterday <although they may have breathed a sigh of relief in the moment for ‘having met a promise’>.

The Democrats did not win yesterday <although they may feel in some self serving way that they did>.

The only one who won was Donald J Trump <okay … health insurance companies won today … they are back on the path to returning to doing business the way they had been doing business which, as I may remind everyone, we didn’t particularly enjoy back then and they made a shitload of money>.

Back to Trump.

He gave the appearance of ‘fulfilling a promise’ by making a transaction … okay … it wasn’t a transaction because nothing was exchanged between two parties.

Let’s say he won by “checking a box.”

Yeah.

We all need to remember this moving forward with regard to Trump wins.

Winning to Trump is like checking a box on a to do list.

Came in to oval office today and had picture taken. Check. <win>

Mentioned on news today. Check. <win>

Cut some regulation <which I really have no clue of the impact> so it appears like I am “freeing up business”. check. <win>

A yes vote on something I have no clue what the impact is on people who I am responsible for. Check. <win>

I can guarantee you that he has no idea of the possible consequences of this vote <a> to Republicans in the House or <b> to people. The only consequence that matters to him is the illusion of a win.

He is the NASCAR driver who has caused 3 crashes in a race he ends up winning and claims he is the best driver … because he won.

I am constantly amazed that there were so many people on a variety of level who were resentful, angry, and unhappy enough to vote for someone who almost everyone recognized on some level is not really competent to be president as well as … well … just seems fundamentally “not quite right.”

I am constantly amazed by how easily so many people are accepting of “a hollow win” and a “hollow winner” with a seeming disregard for the fact that ‘blowing shit up’ <the country, institutions, other countries, healthcare, government> doesn’t have some consequences – some intended and some unintended.

I am constantly amazed that so many people have forgotten that how you win is significantly more important than the win in and of itself.

I am constantly amazed that there are so many people who have forgotten how rotten our healthcare system was before The Affordable Healthcare Act and how many people are blindly guiding us backwards toward what we know and hated.

I do not believe the country and the citizens are hollow but we have a president who is doing his absolute best to use his own hollowness to hollow us out.

Sigh.

As for healthcare.

I will pound away on this day in and day out until some politicians understands the economic & business view of a good healthcare system.

Maybe it would help them if they would think about what a “win” looks like.

It isn’t “accessible & affordable” <healthcare’s version of efficacy> it is a National non-Absenteeism day.

<whew … imagine if we actually had one day where everyone in America showed up for work, for class, in daycare, for whatever> and saw how productive Life, and America, could be>

A successful healthcare system from an economic point of view would be to have one day which every single worker in America showed up at work, on time, healthy and did a full day of work.

No one out sick.

No one out because someone in their family was sick and they needed to take care of them.

No parent out because they had to take care of a sick child … or maybe even take care of their child because the daycare center supervisors were sick.

No child, our future generation of workers, misses school  and class.

No one out because senior dependents, or independently living seniors related to you, are healthy and receiving services they deserve.

No one out because the additional services , which far too often are described as ‘luxuries’ or entitlements, provide a support system which not only keeps someone working but healthy and less tired <rested: which translates into higher productivity when working>.

The consistency with regard to the way we miss the importance of health to a productive, happy economic powerhouse as a country is mind numbing to me. I do not disregard the moral imperative aspects but for all we talk about, over & over, the importance of freeing up businesses and economic growth and free market … the most powerful machine, invention and tool the American economy has is the people.

Shame on everyone for not discussing this.

While I love bashing Trump for his lack of understanding of what it takes to run a business let alone a country … this is a politician issue. I have never heard one, just one, politician ever make this point. This is basic ‘running a business 101.’

Stop talking about insuring healthcare to citizens of a country as a moral imperative <although it is> and start talking about the real tangible benefits of an effective healthcare system.

I can partially excuse Donald J Trump because he has never really run a business. His only business hands on experience was construction. In his mind, and experience, when 5 construction  workers didn’t show up one day he didn’t pay them and went to Home Depot and found 5 more workers. He had no additional expense and lost no productivity.

For the rest of us in the business world when we run a 300 person company and 5 people do not show up we still pay them and we have to decide whether we invest in bringing someone in and absorb the lost productivity of ‘lost labor’, less efficient labor and the machinations of dealing with an empty resource space. We lose productivity. We lose profit. We lose every time an employee is absent in a cascading way of consequences.

Sigh.

And, to be clear about a ‘free market’ concept, in general consumers do not win within the health insurance system. To point that out I will not take the lazy route of pointing out their hefty profits and ‘making money’ but rather point out HOW they make their money. Health insurance companies make their money by selling policies combined with filling as few claims as possible <and limiting the highest of those they are required to fulfill>. This translate into selling people things they don’t need or will never use, trying to avoid offering things they don’t particularly want to fulfill claim wise and charging a premium to someone who they believe will actually file a claim <this can either be a healthy person with a profile which indicates they are a ‘claim filer’ or a less-than-healthy person who will actually have needs>.

I point that out because health insurance companies are only in the “encourage attendance in Life” business as much as it encourages the non-filing of claims … not for any real economic productivity objective.

And … I point that out so small government people can get their head out of their asses on how government involvement can actually benefit people.

It is lazy to suggest the government shouldn’t be involved in health insurance for its citizens just as it is lazy to simply say the issue with health insurance companies is their profit motivation <it is more how they make their profits>.

Regardless.

If this is winning the Trump way, I am already tired of winning.