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“Once we believe in ourselves, we can risk curiosity, wonder, spontaneous delight, or any experience that reveals the human spirit.”

e.e. cummings

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“I’m a slave to my hatred of boredom.”

F. Scott Fitzgerald

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There is a difference between smart and smarter. That may sound obvious but I think it is important in this discussion.

In most of the world progress, or being smart, is defined by some outcome or achievement, i.e., what did you do today. In other words, output.  Smarter, on the other hand, is an input progress. What did I learn today that made me just a bit smarter? Input. Smarter often doesn’t have any immediate ‘output’ consequence just a nice intrinsic consequence, i.e., I am a bit smarter. My point is lots of smart people do smart stuff and produce a lot of smart things, but generally speaking, their output can only either (a) offer stable consistent value or (b) diminishing value. In other words, there is little lift in future value. They have specialized their craft <hence, ‘smart’>, tied it to output <execution well done> and will pound that particular smart nail into whatever wood you put in front of them. to be clear, once again, this has value.

Smarter is more focused on ‘better today than I was yesterday and better tomorrow than I am today.” It has less emphasis on doing and execution and more emphasis on learning.

That said. Smarter is actually about hard work. Smarter requires more than a surface ‘this is what I think’ tweet popular vote. If we really want to do what needs to be done to maximize meaning, we have to hunker down and work hard. Work hard in that we need to reassemble the present (knowledge) & rethink things by using all aspects including economic thought and philosophy and the past … all of which means dealing with ambiguity and contradiction.

And, yes, that is hard work. But it is the kind of work that hones the smarter insightfulness we need.

Instead of dumbing things down we need to be raising the level of general understanding to the level of complexity of a business which inevitably will lead a business to a higher level of ‘smartness’ which leads to a higher level of organizational efficacy <internally and externally>.

And while you may balk at something like ‘smarter’ as too far reaching, suffice it to say, we just need to be smarter, less ignorant, more enlightened <open to additional thoughts> and more involved in the difficult and uncertain work of demystification of business impact <and objectives> beyond profit and revenue and, well, just plain rethinking shit <and, yes, this can include doing and executional excellence>.

• Simply talking about world-changing ideas will not simply make the world change. Changing the world takes work, really really hard work.

• Simply having a positive attitude ain’t gonna work. Hard work will work. And in this case I mean hard thinking

• Simply ‘doing’ aint gonna cut it. We need to be smarter. And whether you think about thinking this way or not, it ain’t about staring off into space doing nothing, thinking is a blue collar job. It’s about work.

Circling back to one of my opening quotes, ‘smarter’ makes work less boring and more engaging which, well, is certainly the pathway to more meaningful.

Which leads me to more specificity on meaning, smart and smarter.

As I stated earlier, smart has value. What that value means is that meaning is attached more tightly to output. And while that may sound mundane or every transactional, it can also offer a lot of tangible, easy to see, meaning to an individual. Their ‘transactions’ with their productivity <what they put into their work> simply needs to be extended to an external impact to tighten it to ‘meaning.’ I guess I would call this a more linear definition of meaning and a less esoteric version. And if I am correct on that, even of its value, it also makes it more fragile – extrinsic in its ‘survivable nature.’

‘smarter’ meaning is a bit different. It has some dimensions and is less linear in its nature. It makes it a tad bit squishier and has some intrinsic aspects. I would suggest it is a more robust meaning.

All of this matters. I would note that on both smart and smarter I have referred to ‘impact.’

Research shows a 400% increase in employee productivity after meeting just one person impacted by their work.  That’s one way <and an effective way>, but the point is you are seeking to not inject confidence or belief <some gamification of motivation to ‘push’>, but rather to encourage belief to emerge naturally <i.e., ‘pull’ motivation>. This is emergent motivation or intrinsic energy. It is believing in oneself and when you align it in believing in what you are doing AND aligning that with belief in the business vision and who and what the business is achieving, well, you have maximized the believing business.

I would also note a couple other things Zach Mercurio has stated about meaning:

• 83% of people say meaning in work is a priority
• Regularly show people how their work helps others
• Connect people to the beneficiary of the work
• Show people how they matter
• Place contribution over achievement.

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“Consent yourself to be an organ of your highest thought, and lo! suddenly you put all men in your debt, and are the fountain of an energy that goes pulsing on with waves of benefit to the borders of society, to the circumference of things.”

Emerson

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Look. I have purposefully used smart & smarter today because I worry the world, and business, is getting stupider on a daily basis. Ok. Not really. I imagine we are actually getting smarter every day, yet, the overarching public narrative just seems stupider every day. It’s just that it sometimes feels like smartness is whispering and dumbness <or ‘simplification’> is shouting. All of this dumbing down seems to center around complexity and simplicity. It just feels like because we increasingly understand the world is complex, we have increasingly become convinced simplicity is the key to, well, everything. The truth is almost all hope, and possibilities, and even meaning, resides in managing complexity (if not the complicated) and fear (including lack of risk) thrives on simplicity. I would also be remiss if I didn’t point out meaning, itself, becomes quite brittle in a simplicity world.

Smart isn’t an absolute. Smart is not simple. Smart, and smarter, resides on a sliding scale of which there is no mean, medina or average. There are few 10’s and few 1’s and you can be an 8 on one topic and a 2 on another and ‘smart’ is not an average of them nor can you add or subtract them. I know I have said it before but the people who make it look easy, make it look easy because they invested a lot of hard work to make you think so. Smart, and smarter, is exactly the same.

Smartness demands you to work to gather knowledge and skills, sift thru it and understand it and apply it. but be aware. In today’s world smarter is harder than one would think. The world, in its quest to increasingly create more frictionless ways of circumventing thought and separating us from any random knowledge that could possibly prompt becoming smarter in combination with its relentless religion of ‘simplicity’ will fight ‘being smarter’ every step of the way. And maybe that is the grander point. Navigating that gauntlet enhances meaning.

In the end I believe smarter is worth the work and worth the meaning it offers. I believe we should be seeking ‘smart’ as a minimum. That is actually the solid foundation for higher value for a business and higher value meaning for an individual. But I also believe, whenever possible, we should be maximizing ‘smarter’. It more naturally ties to progress, learning organizations, continuous improvement and a more robust, less fragile, meaning. Ponder.

—–

The heights by great men reached and kept

Were not obtained by sudden flight,

But they, while their companions slept,

Were toiling upward in the night.

Henry Wadsworth Longfellow

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“There is no happiness for people at the expense of other people.”

Anwar Sadat

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We talk a lot about winning these days. The most used is that horrible mis-quoted Vince Lombardi quote “Winning isn’t everything, it is the only thing” <he actually said “the will to win is everything”>.

I would suggest all the talk is simply a bastardized version of a focus on ‘outcomes’ which is the bane of the business world today.

I would suggest happiness is being tied so tightly to ‘winning’ that its cost, the expense as it were, is suffocating the larger perspective.

This expense can come in a variety of larger perspective forms — character, self-limitation and time.

While this seems like it should be simple, it is not. In fact it is a tricky balance for anyone.

This is actually a discussion on the balance, or proportional, between me <as in the individual> and we <the business, or, how we earn our living>.

Look. I talk a lot about balance in Life and in business.

To be clear. Not “work/life” balance but balance as in good & bad or pragmatic & hopeful or pessimism & optimism. These are the quandaries that seeking success creates from a moral, organizational culture/political and even spiritual perspective. Stuff like that.

Here is a truth not maybe people discuss.

Success should demand some sacrifice.

Uh oh.

If that is true, have you noticed how rare it is that when someone is focused on winning they rarely talk about ‘at what expense’ other than effort?

The fact it is not discussed is a reflection of some decision that ‘the win’ is the only thing that matters and the expense is always worth it <to win>.

This is an incredibly easy trap to fall into.

Why?

I believe it is because most of us really have no clue what we want to do in our lives and with our lives. Yeah. We may have some ‘short horizon priorities’, but anything that resembles a ‘more than minor Life’ is more often than not simply out of our mental framing. This means that it is pretty natural that in a world where pretty much everything seems in flux that we want to have some things that are tangible to measure progress and ‘what is.

And that means ‘winning’ all of a sudden assumes a fairly high priority in one’s Life and in business.

And that means ‘at what expense’ is more often than not relegated to the trashcan because ‘the win’ is all that matters.

It is a downward spiral, or doom loop, to ‘just win.’

Let me be clear.

While I just rationalized how and why this happens … this is fucked up.

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“People do things to survive, and then after they survive, they can’t live with what they’ve done.”

Adam Johnson

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It is fucked up because all of a sudden this ‘winning’ thing we are focused on begins to infringe upon our Life purpose or maybe instead of saying purpose – the soul of who and what we are.

You may look at winning as a means to survive, but afterwards – maybe not immediately but at some point – you realize you have to be accountable for what you have done under the guise of ‘surviving.’

I don’t really care how you define ‘life purpose’, but, simplistically, most of us want to reflect upon our lives not only looking at some version of success, but, more importantly, at the quality of the success.

*** note: ‘success’ can be ‘doing something meaningful’ or ‘doing something that meant something to someone else (impact)’

And by ‘quality’ I mean “at what expense did I achieve that success?”

Here’s the truth.

We exist for some finite period of time.

During that time we do things. Some of these things are important. Some of them are unimportant. The important things are supposed to give our lives meaning and happiness.

Which means, well, what if you get them wrong? what if you fuck up the big important things?

Shit.

What happens if you fuck up the unimportant things?

I say that to make the point this is why moments matter. Uhm. This is why all moments matter.

I say that to make the point this is why ‘how you win’ matters.

I say that to make the point this is why ‘at what expense’ becomes maybe the most important question someone can ask when pursuing winning.

Look. Almost everyone asks “what do we need to do to win?, but ‘expense?’ … not so much.

I imagine my real point is that with such a huge emphasis on winning we need to recognize that everything involves sacrifice.

Everything includes some expense.

So despite the fact the answer in today’s world almost always seems to be “win” <at any cost>, the question everyone should actually be asking is ‘at what expense is tolerable?”

And therein lies the issue.

When someone does actually ask that question money, energy & time are the three easiest expenses. Everyone focuses on these because, frankly, to avoid the bigger potential expenses. They are real, but, a lazy expense discussion.

Self-limitation is the next expense that steps up. This one is fraught with peril. Peril in that if you admit you are not capable of doing what must be done you become a, well, loser. We have set some absurd expectations with regard to ‘the sky is the limit’ and ‘if you want to win you need to do whatever it takes.’ The latter avoids a possible truth that ‘whatever it takes’ may actually be beyond your own self limitations/abilities. But nonetheless, in today’s world, limits are for losers. That is absurd.

The last expense is character. Throw in maybe integrity, compassion and possibly dignity <yours and others>.

This is the expense that ‘winners’ tend to avoid discussing because it dangerously nears “nice guys don’t win’ territory. And as we eye this ‘nice guy’ <or ‘play by the rules’> expense we suddenly step onto the slippery slope of moral relativism. We begin justifying our behavior based on other’s behavior. If someone is cheating, or stretching the rules, or … god forbid … simply being slimy soulless cutthroat competitors … well … then we begin to morph into their behavior because they have established the rules to win.

This is just a race to the bottom.

Anyway. This is the expense that almost everyone avoids discussing because it dangerously nears ‘ethics’ or “what is right versus what is wrong’ <which, when it comes to winning, becomes an incredibly uncomfortable discussion>.

And all of this last expense circles how we, each of us, would answer ‘what does it mean to live a good life?’

This is really all about living ethically and conducting business ethically. This is about what you do and how the objectives need to align with a certain moral code <this can get even trickier because not everyone’s moral code is the same>.

It is certainly ethical to pursue money, status and ‘the win.’ But do we have a moral obligation to pursue those things not at the expense of others or by ‘doing the right thing’?

You actions matter.

How you achieve a win matters.

Winning, or achieving outcomes, is desirable, but you should always seek to identify ‘at what expense?” If you do not do this, while you may be able to count a shitload of wins, they may end up looking a little hollower in the end – the expense may be too high.

For, in the end, the expense is that of character. And that is an expense that no win, no number of wins, can ever generate enough to pay the cost. Choose wisely.

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“If I’m sincere today, what does it matter if I regret it tomorrow?”

José Saramago

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“Change does not take place by trying coercion, or persuasion, or by insight, interpretation, or any other such means. Rather, change can occur when the patient [or client] abandons, at least for the moment, what he [or she] would like to become and attempts to be what he [or she] is.”

Arnold Bessier

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This is a companion piece to my thinking on “we are all a bit purposefully ignorant.” That said. Let’s be clear. For the majority of things, no person ever gets to know the whole of a truth. If you don’t believe me, just think about how time has effected many of the ‘truths’ you have held throughout your lifetime. Shit. Even experiences you had, things you knew to be ‘true’, can often take on a different narrative once you know everything that occurred before, who was involved, what was involved, and the consequences that followed. Things that seemed self-evident take a back seat to things you thought were trivial at that time. Shit. This is even true about honesty (and lying). You may discover you have become a liar not because of you intentionally lied, but rather because of things you did not know that become known.  I say all of this to suggest history, and beliefs, are not truly fixed but defined, and redefined, as time breaks down their construct. Well. That is true if you let it be true.

Which leads me to beliefs, and history, can be pretty resilient.

We have a tendency to have a self-sealing logic <Chris Argyris> with regard to our beliefs. Self sealing is when we find information that confirms our beliefs and ignore some ‘truths’ which could challenge our beliefs. In other words, once we settle in on a belief, especially if we view it as a ‘governing belief’, we seal it off from additional information.

To be fair. Most people like stability with regard to their beliefs. And this means beliefs kind of seem to gain some strength the longer they are perceived to have lasted. In addition. The more uncertain the world becomes, or we believe it becomes, the more likely we will latch onto even some conspiracy theories (or dubiously grounded theories) to moor our belief world. These ‘governing beliefs’ become kind of like the color filter which hues everything you see from that point on. I’d be remiss if I didn’t point out superficial beliefs are relatively easy to change, but governing beliefs can be stubborn motherfuckers. They gain some emotional “I care about this belief” aspects and caring is not only the engine to do something, but also the glue to hold on to something.

Obviously, the problem with self-sealing beliefs is new information should shed some of the boundaries around existing beliefs.

“Once you see the boundaries of your environment, they are no longer the boundaries of your environment.”

Marshall McLuhan

Now. We have access to new information all the time, but the truth is that the brain is an inherently limited storage unit <and computer>. We rarely know as much about a given topic as everyone else in a room put together, and even if we do, our perspective is partial and biased in a variety of ways. That ‘room together’ thought is important because research has shown that human connectivity <dialogue and interaction> is the most powerful tool in shaping, and reshaping, our beliefs. It is within interaction, exposure to new ideas and thinking as well as the discussion of new ideas and thinking, which can reshape what we have in our brain. Alternatively, as Jaron Lanier has pointed out, more people can make us more stupid. Depending on who your ‘connectivity’ is with, you can easily fall into pack behavior, identity signaling and a variety of ‘I have found my tribe’ characteristics. It is a version of “group sealing beliefs” which only feed into conformation bias for ‘self sealing logic’ and ‘self-sealing beliefs’. It’s a vicious loop to get trapped in if you are not careful. Oh. And most people are not careful. Why? Well. Its easier to wander around the world with self-sealing beliefs, find other with similar beliefs, and scratch your head <or get irritated> when someone doesn’t see what is obvious to you.

All that said. I imagine my point is almost everyone’s belief systems do some shapeshifting within a contextual environment wherein we get influenced by other mindsets, i.e., beliefs, attitudes which effect ours at times in our Life.

“Defensive routines are thoughts and actions used to protect individuals’, groups’, and organizations’ usual way of dealing with reality.”

Chris Argyris

Look. We all need beliefs. They shape who we are, how we think and even what we do. We couldn’t really survive without any beliefs. At the same time, beliefs are constraints <constraints can be good and bad>. Those constraints can make us both more efficient and effective while, at exactly the same time, make us less efficient and less effective. I’d be remiss if I didn’t point out that beliefs wielded like a dull axe guarantees a dull person. That said. The interesting thing I don’t believe people think about enough is that governing beliefs are typically grounded in some ‘needs.’ What I mean by that is as we need things, not just want, we craft a belief system around how to get them and filter ‘stories’ as we get them. Our beliefs assess reality in terms of filing away reality and assessing the ‘non-knowable’ stuff as it moves into reality. This is partially why governing beliefs can be so damn stubborn – they shape the reality we ‘see’.

Which leads me back to ‘obvious.’

Earlier I mentioned something about ‘obvious to you, but they don’t see it.’ I cannot remember where I read this, but, “the obvious is not obvious.” What I believe they meant by that is your belief system crafts your ‘obvious’. That means someone else is using their own belief system to craft their own ‘obvious.’ Uhm. The probability that your obvious perfectly matches someone else’s is fairly low. Obvious has shiftable dimensions and yet we tend to think of it as a whole concrete thing.

Shit. We think of stories as concrete things and the truth is most stories we accept as simply constructs of things we believe. Our belief structure is, well, constructed. It’s a narrative constructed of a tapestry of stories. I mention stories because that means self-sealing beliefs are constructed by stories we tell ourselves. Now. We may claim these stories are real and these stories are truth, but, well, for the most part they are stories OF stories which we like to tell ourselves so we can justify our ‘self-sealing beliefs.’ Ponder that for a moment or two.

I think I’ll end there to state – “you set a thief to catch a thief.” You tell a story to kill a story. In today’s world far too many of the self-sealing beliefs are unhealthy and I think we need to become better ‘healthy storytellers’ to help reshape some of the more unhealthy ‘self-sealed belief stories’ in existence. To be honest, I am not sure self sealed logic or beliefs is a good thing. I know why we do it, I am not sure we should do it. My sense is self-sealing beliefs can quickly become dogmatic thinking and in a dynamic world in which the world itself reshapes almost on a minute-by-minute basis, it would seem like our belief systems should be a bit more malleable. But, hey, that’s me.

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“Common sense is the collection of prejudices acquired by age eighteen.”

Albert Einstein.

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“It is the common fate of the indolent to see their rights become prey to the active. The conditions upon which God hath given liberty to man is eternal vigilance; which condition if he break, servitude is at once the consequence of his crime, and the punishment of his guilt.”

John Philpot Curran

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On page 5 of The Cluetrain Manifesto tucked down at the bottom of the page you will see these words written by Christopher Locke: “As would soon become obvious, the Net was a powerful multiplier for intellectual capital.” Not long after he follows it with its uncomfortable partner, “voice”, in that the other thing the Net did was give voice to anyone, intellectual or not.

And therein lies the wretched hollow we live in within this world of 24/7 internet access.

And therein lies our eternal vigilance – our vigilant pursuit of information.

I suggest vigilance because no matter how siloed your ‘tribe’ is there is no way that you will ever know everything that everyone knows even in your tribe/group/connections/etc. Just think about that for a second. And I choose a second because if everyone in your circle googles something they will get over a million responses in one second and the odds they will choose different things than you to read has an extremely high probability. You cannot chase all the information available and even if you have some excellent parameters on how you filter your intake you will not know as much about any individual topic as someone you are talking with.

To maintain some sanity, we are all a bit purposefully ignorant.

Technically, purposeful ignorance occurs when a person knows the truth, but chooses to ignore it, or the person refuses to abandon false beliefs and pursue the development of further knowledge.

According to the Urban Dictionary willful ignorance is: “the practice or act of intentional and blatant avoidance, disregard or disagreement with facts, empirical evidence and well-founded arguments because they oppose or contradict your own existing personal beliefs.”

But, to me, there are four levels of purposeful ignorance:

• accepted ignorance: I have an attitude, perception or belief and I go about my life doing nothing to engage my thinking and expand what I know <unlearning avoidance is what I call this>

• confirmed ignorance: with the intent to show everyone that I am not ignorant I actually proactively engage in news & opinion offerors … uhm … but I only do so with those who have the same attitudes, perceptions and beliefs that I do <learning how to better articulate what I already think is what I call this>.

• ignorant ignorance: I actively engage with people who have different views and maybe even have some discussions and give the impression I am open minded, but even while nodding my head sagely I am simply building additional walls around what I already believe and think <listening without listening is what I call this>

• selective ignorance: I only have so much time in a day and so much brain space and I will actively attempt to be smart on some things at the expense of being ignorant on others

The third of those three is the most heinous type of ignorance. You actually have the opportunity to learn and you choose to not learn diddleysquat. It is heinous to me because there are gobs of well-intended people who are smart, but just don’t actively engage in learning new shit because, well, they prioritize other shit. In other words, they have time, but don’t learn. Useless dangerous people.

So. Let me get to the ‘selective ignorant.’

The truth is almost every single one of us have moments of purposeful ignorance. At its worst it is a conscious choice to be ignorant rather than challenge our own thinking and acknowledge a truth about reality. At its best we have simply bucketed some things in our minds as ‘decided’ in order to short cut some things and invest energy in others <and we all do the latter>.

And I even give some people a break on this topic.

Psychological research tells us that some people are cognitively complex while others prefer cognitive simplicity, in other words, some people are open to experience while other are closed minded.  Some people are cognitively flexible while others are cognitively rigid.

I could suggest that those who are cognitively simple, closed minded and/or rigid are much more likely to engage in the ‘accepted ignorance’ level of purposeful ignorance that I noted earlier, but they are not stupid people by any stretch of the imagination. They most certainly have the ability to be ‘smart’ <or broader in thinking>, they are simply people who would rather be comfortably ignorant rather than ‘intellectually smart’.

In addition, Urban Dictionary suggests that some people are “cognitive misers”, i.e., they do not to examine things intellectually if they don’t feel they have to. Let’s call them lazy.

And another valid reason is, well, conformity. While this sounds ‘sheeplike’, it is not always. We all engage in some aspects of conformity because it helps us not only fit in, but provide us with some daily stability which permits us to engage our energy elsewhere. That is why a shitload of people tend to believe what those around them believe because questioning those beliefs would lead to conflict, possibly rejection and, well, energy investment.

And, look, there are some nice benefits to conforming. Conformists have the greater potential to find a mate, or mates, to climb the social ladder of “success,” to have others speak well of them and to enjoy the benefits of a social support system.

And, with all that said, you know what? I can live with that.

As much as a curious, always seeking truth, person like me finds purposeful ignorance to be an egregious and utter lack of responsibility to living Life to its fullest and being engaged in Life, in general, I accept that there are some acceptable versions of purposeful ignorance <and, yet, I will do anything I can to break thru to these people and engage in some thoughtful thinking>.

I absolutely believe that learning and unlearning, is a lifelong process and ultimately leads to a fuller, richer Life <and society> I will participate in learning/unlearning through my own discussions and I will engage with anyone, anywhere, on any topic, at any time. But I am clearly in the fourth group, albeit grudgingly so.

Let me end by saying I am an “anti-ignorance optimist.” I understand that deeply ingrained purposeful ignorance is incredibly difficult to change, but I also never, ever, underestimate people’s capacity for change. I will continue to be interested in the views of others, even where I disagree with them, and I will always be interested in understanding why others act and think in the way that they do.

I think this is a healthy way to approach things because, to me, this is the ultimate negotiation of ‘what will be.’ In other words, how we, as people, achieve the best possible outcomes for ourselves and society. Yeah. 99% of the time better thinking will lead to better doing.

“The voice of the intellect is a soft one, but it does not rest until it has gained a hearing. Ultimately, after endlessly repeated rebuffs, it succeeds. This is one of the few points in which it may be optimistic about the future of mankind, but in itself it signifies not a little.”

Sigmund Freud

Anyway. It’s easy to lose sight of the fact that anyone can change the world – even if it is only the small part of the big world that you can control. And maybe the point of this rambling post isn’t that anyone can change the world just by thinking and speaking the truth, they need to be able to close the deal. While we are all a bit purposefully ignorant that’s no excuse for not attempting to change whatever ignorance exists. Maybe it is within our vigilance we can make a dent in ignorance and nudge the world toward a better place.  What I do know is one who seeks vitality against decay, one who struggles against indolence with relentless energy, one who understands the journey to enlightenment is one that never ends, is the one who never has stagnant ignorance. And maybe that is what we should all purposefully attempt – a lack of stagnant ignorance. Ponder.

“Life is a struggle between vitality and decay, energy and indolence”

Winston Churchill

Ok. So what the hell is investing energy in life?

Let’s call it being able to discern between ‘resting’ versus ‘being stagnant.’ And, possibly, add in being able to discern when to use energy and when to not use it. By the way.  All of that translates into making choices.

Anyway. Let me use a quote to begin the discussion.

“As a rule, I am very careful to be shallow and conventional where depth and originality are wasted.”

Lucy Maud Montgomery

Ah. Now. Be careful when reading this. Lucy isn’t suggesting people not be original or seek to have some ‘depth.’ Nope. She is suggesting investing energy at the appropriate times is a choice. A choice for when energy invested won’t be wasted.

Look. Haven’t we seen those people who go 110% all the time on everything? And they get tired. And often frustrated. And they often don’t seem to get as far in life as you would expect for all the energy they have invested. While they may debate with me (because they feel like they are making the choice that has to be made, i.e., I am ‘working at being successful in life’), the reality is they aren’t making any real choice.  Anytime you do something 100% of the time you haven’t made the tough choice. Shit. You actually haven’t made any choice at all. The switch is simply flipped into a default mode.

The choice truth? There is a time to rest. And. There is a time for energy.

Oh, and yes, you do have to invest energy in life to get something out of it.

Because being lazy doesn’t get you shit.

In fact.

Being apathetic doesn’t get you shit.

Once again. That doesn’t mean 24/7 energy and pushing and shoving and being passionate and trying to kick ass 172,800 seconds (if I did my math correctly that is the amount of seconds in a day).  It’s about making choices. When and where type choices.

So.

What I am saying is you cannot have enough energy to kick ass every second of every day.

(and if you have someone suggesting you should? … ignore them)

But.

You also cannot be passive every second either.

There is resting (before investing energy).

There is stagnant (before never investing energy).

(former good; latter bad)

And they are significantly different because living a successful (happy) life takes energy. And life is a struggle that takes energy to manage and deal with. And frankly happiness doesn’t always come easily.

By the way. This ‘struggle’ isn’t a day-to-day get-things-done struggle.  I mean it is a mental and physical struggle.

Describing this struggle is interesting. Good ole Winston C. suggested Life is the struggle between energy and indolence:

“Life is a struggle between vitality and decay, energy and indolence”

Winston Churchill

Whew.  Good stuff.

Life is all about either growing or diminishing. You are either active or passive. And life is the struggle within the two. At all times.

Some people would simply suggest that an active life is better than a passive one. Oh. If only the solution were that simple (because it isn’t that one sided).  Sure. Embracing adventure or some activity you are passionate about (or believe will make you better) is important to what makes many of us happy and feel like we are being productive within our life. But it isn’t just about going out and doing a bunch of stuff.  It’s about going out and doing the right stuff. And, to be happiest, the right stuff at the right time.

So be careful.

You may elect to ignore people who tell you to “slow down and take it easy” because you feel like you are being productive and ‘doing.’ But be sure you are aware of what you are doing and how you are investing your energy. Because energy is not limitless.

Life is about balance. Balancing rest and energy. But this is where stagnancy or indolence issue steps up to the plate. Because happiness can be such a struggle and ‘doing nothing’ sometimes seems the easiest thing to do. It isn’t (no matter how it may look or feel at the time).  You HAVE to invest some energy at some point. If not for you then you have to for those around you. Because in the end we see that the energetic displaces the passive. Even if the passive is “good” (intentions or in heart). Because evil is restless.  And energetic.

“In this very real world, good doesn’t drive out evil. Evil doesn’t drive out good. But the energetic displaces the passive.”

Bill Bernbach

Ok. My fear is when people read this last quote they begin to dedicate all their energies to … well … doing.  With good intentions, but not seeing the forest because of the trees.

Remember. We are not Ever-Ready bunnies who can go and go and go.  Because all that “going” means investing energy.

And the people who you see going 110% all the time? Well.  The reason they do is because they haven’t figured it out.  They haven’t figured out when to rest and when to invest energy. And having already decided mentally that they need to invest energy to win the struggle they just invest.

And invest.  And invest (I would like to point out … with diminishing returns).

Please.  Everyone.  This isn’t about time management.

If you read my “time according to Lucy” post you know I am skeptical of the whole managing time concept. The closest suggestion I can make to clarify what I am trying to say in this post can maybe be found in the book Power of Full Engagement. The book suggests that instead of trying to manage time we should be conscious of managing our energy.

I am not talking as literally as the book author suggests (they suggest at different points in the day we have more energy than others as well as more motivated to do certain things at certain moments). I don’t think this is about planning your work times around when you expect to have creative energy (like the book suggests).

This is just about investing energy at the right times.

Yes.

Investing energy at the right time in the right place.

This is not about motivation or creative energy or any of that.  This is simply about recognizing ‘influential moments’ (moments that can swing your day or life) and acting upon them by investing energy.

And that, my friends, is a choice.

A choice to invest what energy you have available, no holding back, when the opportunity arises.

Yes. That is a choice.

And not investing energy at some times (when people look at you and worry if you are lazy).

And, yes, that is a choice.

Choices based on understanding the difference between rest and stagnancy.

Maybe that is “the” choice.

Yeah.  Life is a struggle. And a struggle of choices. But mostly it is a struggle of energy. When to invest and when to not invest.

Ponder. Ponder because it matters.

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“We are all joined in a circle of stories.”
Linda Joy Myers

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“Stories are like spiders, with all their long legs, and stories are like spiderwebs, which man gets himself all tangled up in but which look pretty when you see them under a leaf in the morning dew, and in the elegant way that they connect to one another, each to each.”
Neil Gaiman

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In ‘the experience economy’ or ‘experience as value’ world far too many people are simply laying out ‘experience’ as some amorphous wonderful blob of ‘do it well’. Sure. Sometimes it is “customer experience”, sometimes user experience, but more often than not someone stands up in front of a big screen and suggest “experience is the new value.”

*** note: experience is an extension of product value, not value in and of itself. It is an expansion of proof. If the experience doesn’t add value to the product itself, i.e., just be entertainment, it creates unmatched anticipation-to-expectation reality in usage.

The truth is that not all experiences are created equal, competing on experiences is a race to the bottom (or a commodity in which you can charge less and less for) and any experience value truly resides on the experience within the experience.

Let me explain. If you want to find real value, the stuff that drives up experience value, begin identifying the experiences within the experience. A simple trip to the coffee shop becomes an order, an eavesdropped conversation, a thought on how that related to something you may have heard the night before, what your roommate would think of it, the conversation you are having in your head if you talked with them, how that makes you feel, and then your amazement that all that happened to you in an unexpected moment on a bland expected transactional experience you were doing.

The value is found within the threads in individual experiences.

While we like to think not everyone “sees the things no one else does” the truth is everyone sees the experiences within the experience.

In different terms it is actually an ability to take advantage of the ‘now’. An ability to expand experienced time – in a good way. Conceptually this is adding dimension to a linear, or horizontal, time continuum. I bring that up because many businesses map out ‘customer journeys’ <which can be a helpful tool> and, yet, that linearity can make you miss the experience within, which is expandable, and reflects essential parts to value. The best example I have of this is when I speak with UI/UX people and suggest ‘frictionless’ can actually diminish value and that purposeful friction moments can actually expand value.

But. To be clear, many of these experiences are unplanned. They simply intersect with a standard continuum of experiences representing added value. I’d be remiss if I didn’t point out that many experiences within the experience is a reflection of the fact one person’s experience is intersecting with another’s experience <or a number of them> creating an expandable moment as it shoves multiple experiences into a time space planned for one essential experience.

Yeah. In those moments, at its simplest, experience goes vertical and, at its most complex, it becomes a spinning helix of multiple experiences. I’d be remiss if I didn’t point out this is also where ‘stories’ occur, not in the grand experience but rather in the experience within the experience – the moments that become stories to the one who experienced it.

Anyway. All of that can seem overwhelming and create some uncertainty on how to optimize this whole “experience economy” thing being thrown around. All you really have to do is craft an experience that has experience opportunities nested within and then make sure you get credit when someone triggers a nested experience. You will not always get it right, but I can guarantee you will get it righter than someone who simply says “its all about the experience.”

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“Autumn shows us how beautiful it is to let things go.”

Unknown

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“You can’t be who you’re going to be and who you used to be at the same time …”

TD Jakes

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Today is the first day of Fall.

……………………………. first day of fall 2016 google ……………….

It is kind of a reminder to everyone that everything is temporary. On another note. I do also sometimes find it slightly strange that death and dying can contain so much beauty.

Anyway.

I kind of find it nice that Life, in the form of seasons, forces us to let go of things. And while we even go kicking and screaming with regard to seasons, Life ignores us … moves on … lets go of the last season … offers us a new season, and once we get over it we are once again shown how beautiful it can be to let shit go.

I kind of find it nice that Life, in the form of seasons, forces us to distinguish what often looks the same from one day to the next. as we keep our heads down to the Life grindstone and each day dawns without any major incident, other than  the same aggravating everyday incidents which inevitably occur, Life ignores our obliviousness … moves on … let’s go of another season … offers a new season … and we get over the fact we actually have to lift our heads up and pay attention for a little, but, we are once again shown how beautiful it is to let some shit go.

“Between the end of that strange summer and the approach of winter, my life went on without change. Each day would dawn without incident and end as it had begun. It rained a lot in September. October had several warm, sweaty days. Aside from the weather, there was hardly anything to distinguish one day from the next.”

The Wind-Up Bird Chronicle

I kind of find it nice that Life, in the form of seasons, forces us to think a little bit about who we want to be … who we are … and provides some real life aspects to show us how difficult it is to be who you used to be and who you are going to be at the exact same time.

Look. I am not a huge Fall person. I am more of a spring person. Heck. I have even suggested we move New Year’s Day to the 1^st day of spring  because I think it would make new year’s less depressing and more hopeful.

But I admit that Fall, even more so than Spring, forces us to face our feelings, thoughts, doubts, dreams and fears with a fairly discerning eye. An eye that views ‘what could be’ with a little more sense of urgency.

Sigh.

Falling leaves can do that to you.

Better seems a little bit harder.

Better seems to have more of a deadline.

I think we all seek a great perhaps of “what I know can be”.

I think we all know what a better world really looks like.

I think we all want to see the beauty that can be found in what is better in everyone.

And maybe it is within Fall and the falling leaves I think we all better grasp that failed plans and failed dreams can beget new plans and new dreams.

Maybe it is within Fall that we are able to see that new realities can lead to needed life changes.

Maybe it is Fall that reminds us even in times of ‘things slipping away’ you can still find abundance.

Maybe it is Fall that reminds us that Life is a healthy mix of duality — life & death and the ebb & flow of growth and regress.

Maybe Fall reminds those who have a view that a happy and fulfilling life should consist only of highs <or, maybe better said, a significantly higher % of highs than lows> and that a positive life should consist only of certainty <shelving fear and doubt to be successful> that happiness & fulfillment also embraces the ebbs in seasons as well as the flows of seasons.

Maybe Fall reminds us that no matter how you plan your day, year, or life, it will have times of … the best, the worst, wisdom, foolishness, belief, incredulity, light, darkness, hope, despair, everything and nothing.

Maybe Fall simply reminds us that time goes on, things come & go and we always have an opportunity to begin again … arise anew after the Fall as it were.

In the end.

Maybe Fall exists just to remind us to think a little.

“Emotive laziness; repugnances of memory: such things—such revealing imbecilities—exist. I can feel that some worry of long ago, a forgotten indignity, a thorn still rankling in the flesh might well recover its activity. But what, after all, is “the past”? On the other hand, I can foresee and outwit this obsession. Foresee it and avert it. Daytime lights up my ideas and my ideas light up my night-time. The shadow of the idea scares the idea away.”

Paul Valéry

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The organization with agility will be the one who optimizes the free exchange of ideas and thinking. This concept almost always brings up ‘thinkers versus doers’ and focus of roles within an organization. Let me be clear. Optimizing each person’s role, and skill, certainly ensures a level of efficiency and the essential replication which underpins consistency. But in order to continuously improve, or even more importantly, exploit opportunities, those people who have been optimized as a “part” need to have a free exchange of ideas with the “whole” if you desire to optimize the system itself. And should a business desire to attain the next level of its potential simply using the employees it has, this free exchange includes a free exchange of mistakes and unrealistic imagination. The latter is important because what may appear to be unrealistic in one individual’s imagination maybe be attainable and realistic when the ‘inspired idea’ is confronted by the whole. This means even the most ‘doer’ organization, one focused on execution, can become a collection of ideas which does incorporate the innovation necessary for continuous improvement but also has the ability to incorporate non-innovation ideas, a different configuration of existing resources and abilities, which is equally effective in terms of profitability and usefulness (using what exists is always more applicable than something new because no one has to learn something new).

I’d be remiss if I didn’t point out this is also the pathway to maintaining a hierarchy AND increasing organizational effectiveness. Instead of people keeping their potential to themselves, their potential (the unforeseen, by management, contributions any employee can offer when free exchange is encouraged).

Which leads me to links.

In the internet world the link is possibly the greatest invention of all time. With one click someone can zoom across the universe (meta or mesa) and reach some destination. What once could only be traveled on foot (trudge down to the library) was now Star Trek ‘transporter’ capabilities. I bring up links to make a point on exchange of ideas and connectivity even within a traditional hierarchy. Linking people, and their ideas, skills and potential, within an organization permits the organization itself to transport itself to destinations yet unseen. And just like a link on your computer, you don’t have to know how it works, you need not even design the link, just click on it and you zoom away. This is the positive aspect of what The Cluetrain Manifesto called “the hyperlinked organization.” In Cluetrain they pointed out everything was transparent with the advent of the internet. While many business leaders shivered, and still do, over that loss of control it actually also offers an opportunity to control, or corral, the potential within your organization – foster it to the benefit of the business.

Which leads me to evolution.

Evolution is always in search of a weakness and systems are always evolving. This means they are dynamic in and of themselves with components working, and failing, and being replaced, and improved, continuously. The constraints are typically the infrastructure (capital expenditures the institution seeks to optimize its investments) and leadership mindset. So, while people, humans, may manage to probabilities the reality is constricted, or constrained, by the institution itself (which actually increases the likelihood of missed opportunity and/or catastrophes). Evolution, left to its own devices, tends to enhance an organization – efficiently and effectively. Should a business solely focus on execution, evolution is stifled and growth and progress has a ‘cap’.

To be fair (part 1), an execution-focused mindset can grind out an excellent profit day to day <and customer satisfaction> and if they compensate the grinders well that machine can go on successfully for quite some time.

To be fair (part 2), in a rapidly expanding organization, either through continuous acquisitions or significant mergers or even velocity driven organic business growth, an execution-focused mindset may be mandatory simply to insure executional coherence (with an outcome of cultural coherence).

To be clear, both of those ‘to be fair’ comments are linked to some specific environment contextual aspects therefore have limited life within different contexts.

Lastly.

Constraints on free exchange of ideas. One could conclude when they hear ‘free exchange of ideas’ an organization in which roles are blurred, departments thinking about other department’s responsibilities and a bunch of people being asked to take their eye off the executional ball. Its not that way. While an organization should always encourage a free exchange of overall ideas and some transparency to how thinking can enhance doing, the reality is the most effective exchange of ideas are transactional in nature.

What I mean by that is someone, somewhere, within the business has an inspiration. That ‘inspiration’ isn’t really an idea yet but the seed of something. It gets shared <free exchange of an idea>, with collaboration <either organic or curated> that inspiration becomes a concept. From there, especially within an execution-focused business, the inspired concept needs to become an implementable concept <inexecutable concepts are wasted use of resources>. I would be remiss if I didn’t point out this type of exchange is not simply in the purview of some select, few but rather open to any and all within an organization.

I maintain agility is how any organization, execution and/or creative driven, will ‘future-fit’ for the future and a free exchange of ideas is most likely the foundation for that agility. “The shadow of the idea scares the idea away.”  Ponder.

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“It is pretty to be in love. It’s magical, I’m sure. But it’s also wonderful to stop for ice cream in your prom dress with six other girls. It’s also wonderful to go visit the world with nothing but a bunch of buddies who are really excited about learning. The problem is: we’ve made everything about “the one”.

But maybe “the one” is just you, loving yourself, having fun, and being happy. Maybe instead of looking for our other halves, we should be piecing ourselves together.

Maybe I wasn’t born unfinished. Maybe I am the one who makes myself better.”

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This piece today isn’t about love, it about:

“maybe I wasn’t born unfinished”

When I read that line I stopped. Reread it. And challenged almost everything I have ever written and said about self and sense of self.

I love the thought.

I do think far far too often we find ourselves through others. It is kind of natural because comparisons tend to offer some outlines. It’s not that we shouldn’t look around us and find things we like, and dislike, and assess, but emulate? Yikes. I hesitate. At least a little.

I would much rather we see, think and assess and rather than simply emulate we evaluate who and what we are already. Maybe use the external to invigorate and energize the internal.

And maybe I suggest this because far far too often we think we are a reflection of our experiences rather than a reflection of who we are simply coming to life.

Is this a chicken or egg discussion? Maybe. But in one aspect you can suggest you are built by the external and in another aspect you can be suggesting you are simply blooming as you weather life.

Semantics? Sure. But an important one in my eyes.

Look.

I don’t want this to sound like it is an either or discussion. But I do love the thought of believing you are not born unfinished. I love the thought that everything you need resides within and all you need to do is figure out how to let it out, and shine, and grow.   It is kind of like the latin thought of “luctor et emergo” <I struggle and emerge>.

I do love the thought that maybe it is not who you are that could hold you back from what you could be ,but more often than not the challenge is who you think you are not. Ponder that for a second or two.

I say that because if you focus on the ‘think’ aspect you end up seeking external to validate, or as a corollary the external invalidates <voids, annuls>, that which resides within you and who you are.

That is a very very dangerous Life game.

It is dangerous because instead of piecing yourself together you steal or borrow pieces from others to shape yourself and you become, well, a Frankenstein <maybe not that bad but you get the point>. Or maybe you end up sacrificing parts of yourself to please the external.

All that said. I am sure the reality of a healthy self is somewhere in between. Sometimes uncovering that which exists within and sometimes finding a piece you see and borrowing it as you piece yourself together <although I could argue that any piece you see, and borrow, more often than not is something you already have within and that external piece simply brought your own finished, but unseen, piece to the forefront>.

Anyway.

I am a huge hope guy. I believe the biggest hope of all is the one we all carry within us, a hope we are born with, the one which is a hope to be the best person we can be.

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“I hoped for nothing. And yet I lived in expectation.”

Stanislaw Lem

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It is a hope of all that can be and, yet, ‘nothing’ in that it has yet to be.

It is a hopeful contradiction — to live in expectation of something and yet tempered with aspects of nothing. I love the hope found in the thought of being born finished and we don’t need others to piece us together and that each of us is strong enough, and born good enough. The thought that all we have is within us.

I certainly believe, and know, Life is significantly better not lived alone. But what an incredibly empowering thought … “maybe I wasn’t born unfinished and I am the one who makes me better.”

But maybe “the one” is just you.

What a fucking beautiful thought.

I wish I had written it.

Just this week I received a horrible text from an acquaintance suggesting an American congresswoman, who is Muslim, should be more outraged about what is happening in her country <not America>, than what is happening here. The text was absurd, loathsome, and not particularly surprising in today’s world. It reminded me of a piece I wrote in 2010 when America was all wrapped up in an argument over whether a mosque should be built near 9/11’s Ground Zero. Here is what I wrote:

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9/11 bucks the trend of the sometimes American trait of historical amnesia.

In general, we are a forward-looking people who don’t dwell on the past. But 9/11 remains an emotional moment of our generation (probably because it happened right here in front of us).

Anyway.

This mosque and ground zero thing is getting little nuts.

First. The main question is should the mosque be permitted to be built where requested.

Yes. Of course it should.

That would be a freedom of religion constitutional thing. Heck. It’s an American thing. Back off that one and, well, the dam bursts on the whole democracy concept.

Second. The next question is should it be built at ground zero.

Well, no, it probably shouldn’t.

For all the reasons you may be able to come up with about solidarity and Muslims role in the fabric of America I can come up with a longer list of “why does it have to be there of all places” reasons.

Yes. You can.

No. You shouldn’t.

But.

This is where we get to see politicians at their worst. Their absolutely frickin’ worst.

Politicians are baiting our short term memory by making the building of the Islamic center near ground zero an issue.

It is a sorry exercise in political exploitation.

The fact is the Constitution will not permit the government treat one religion differently from another.

But. That aside.

More importantly is politicians are trying to confuse us by confusing terrorism with the entire Muslim religion.

USA TODAY:

the Islamic center, described by proponents, including its imam, Feisal Abdul Rauf, as a rebuke to radical Islam. Opponents — including prominent Republicans such as Newt Gingrich and Sarah Palin, and many 9/11 victims’ family members — call the planned mosque an insensitive intrusion on sacred ground.

President Obama last week said Muslims have a right to build a mosque near the site because of the nation’s freedom of religion but said he wouldn’t comment on the wisdom of doing so.

Gingrich accused Obama of “pandering to radical Islam. … Nazis don’t have the right to put up a sign next to the Holocaust Museum in Washington. We would never accept the Japanese putting up a site next to Pearl Harbor. There’s no reason for us to accept a mosque next to the World Trade Center.”

Obama? Right on all aspects.

Gingrich? His ignorance or lack of ability to use meaningful and appropriate analogies is astoundingly and stunningly shallow. Especially for one with enough power to dig deep into the American psyche.

If he wanted to compare radical fundamentalist Islam to the KKK? Sure. Go right frickin’ ahead.

But.

He is stirring up Americanism in the worst possible way.

** note: shame on his parents for naming him after a newt and shame on Gnewt for not understanding his responsibility to truth

Ok. Here are some facts.

Over the past decade, dozens of mosques have been built without nasty battles. There are at least 1,500 in America now as compared with about 1,200 in 2000.

Even in the few communities where protesters have targeted Islam specifically, they’ve often been outnumbered by interfaith groups and individuals defending mosques and freedom of religion.

Much of this whole brouhaha is rooted in ignorance and fear.

If politicians (who are supposed to fairly represent the population and attempt to tell us the truth to guide us) would clearly separate al-Qaeda and radical Islamists from the peaceful millions who follow the Muslim faith, we would not be guided by ignorance (or the seemingly ignorant).

Instead the proposed Islamic center near Ground Zero has created a convenient rallying point for those who instead want to preach Islamic hatred. Small groups using whatever means possible (and the internet empowers and amplifies splinter divisive groups in unimaginable ways) have leapt at the chance to exploit the opposition to the discussed NYC ground zero mosque.

“Ordinary Americans who don’t have a lot of information (about Islam) are bombarded with this,” says Ingrid Mattson president of the Islamic Society of North America. “It makes them anxious and uncertain.” Responsible people “need to provide information and outreach.”

I bolded that last sentence and say “right on sister.”

Because it is reprehensible for people claiming national leadership to stir the pot with stunning ignorance.

Now.

Here is the tricky part.

The Mayor of New York City reminds us to remember that Muslims were among those murdered, and “that our Muslim neighbors grieved with us as New Yorkers and as Americans. We would betray our values … if we were to treat Muslims differently than anyone else.”

He is correct.

And what he states is exactly what makes America so unique in its Constitution and makeup.

But.

I truly believe in my heart of hearts that if the Muslim people who are building the ground zero mosque cared about improving Islam’s image, they would have taken their mosque elsewhere.

If they cared about cultural sensitivities, reciprocity or freedom of religion, then they wouldn’t be trying to build a mosque at Ground Zero.

I do feel (not strongly but there is certainly a twinge) that the idea to build this mosque at this location borders on being stupid and offensive.

Okay.

Maybe better said it is needlessly provocative or, at the very best, entirely needlessly thoughtless.

So.

All that said.

Shame on our politicians for not taking the high road. We elect them to be better than this.

Shame on Americans for not understanding freedom of religion (regardless of how they may actually feel about the decision).

Shame on Islam leaders for putting everyone in this position with what I would consider either a very naïve point of view or an altogether thoughtless decision.

I will end this almost exactly with what I said about freedom of speech.

Just because you can doesn’t mean you should.

Freedom is a privilege.

Freedom carries with it responsibility.

I would step up and say “yes, you have the right to build the mosque.”

And then I would hope an American Muslim would step up right behind me and say “the responsible thing would be to build it elsewhere.”

THAT is America.

Ponder that this 9/11.