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“We don’t always know why we do things, but we can always create a reasonable story to explain it.”
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I wrote this in 2011 around my 500th piece on Enlightened Conflict. I pulled it up because, well, almost a dozen years later and my mother still isn’t sure why anyone would listen to me on a range of topics.
That day in 2011 I celebrated my 500th post and, well, remembered number 1. And my mother.
When I told my mother I was going to start writing about things and build a website she hesitated a second and then asked me “so why should people care about what you have to say; or believe what you say?”
Interestingly, I was faced with a similar question in the workplace right around the same time. It was kind of a “feel you make things up” comment and “why should someone care about your opinion?” Both kind of made me sit back because at that time I had about 30 years experience and a fairly extensive resume of things done.

On two fronts I faced an issue I guess I haven’t faced in years I would guess. For years based on my experience and curiosity based knowledge gathering personality, I have been able to stand up in front of some of the smartest business people in the world and have my point of view seriously considered. Without question. And acted upon or facilitated the discussion that needed to take place.
That said. Both situations are versions of the infamous credibility question.
And I guess in both situations I was a little dumbfounded (but I guess, in the case of my mother, a fair question – even though I am her son … the other still had me scratching my head a little).
Well.
Let’s see.
Let’s talk a little about credibility. Mine or anyone’s I would imagine.
I am reasonably smart.
I can add up to ten without an abacus (although using an abacus confuses me).
I know not to put my hand on the hot water pipe (although I did against my parents’ instruction when I was about 6).
I know the difference between there and their (but I do have a nasty habit of dangling prepositions at the end of sentences).
I do know to capitalize the first word in every sentence, but I tend to write everything in lower case (don’t ask me why … I have no answer).
I know that the web is worldwide now (and possibly intergalactic we just haven’t found anyone to confirm usage in another galaxy yet).
I know Perez Hilton and Paris Hilton are not related nor sisters.
So.
How about education? (I wonder if that counts towards the whole credibility thing).
Geez. I have a degree. A couple in fact. But I am still unclear how I got them and admit I was pleasantly surprised they offered them to me graduation day. That said. I have met as many idiots with Harvard degrees as I have brilliant minds (so maybe a college degree isn’t the code). And I have met people with only high school degrees who have PhD level common sense versus people with PhDs and high school common sense.
And experience? Geez. I have met senior vice presidents who had administrative assistants who were smarter (but not as politically savvy).
So what the heck is the code for credibility?
Christ. I have no frickin clue.
A great resume? Ok. How many people highlight times they may have received a bad review or a time they may have been passed over for a promotion?
So. Maybe not so much.
Great recommendations? Ok. How often do you ask an enemy to write about why they hate you? (none is the answer in case you didn’t know).
Great grades in school? Ok. What happens if you didn’t go to school? Or maybe had two bad semesters?
I further struggle as I pose hypothetical situations in my head.
If I were an economist, would I would be more credible if I had a statistics degree?
Would I have a more credible opinion on law if I had a legal degree?
Well.
Hate to break the news to people but non economists can have some pretty articulate and smart thoughts on the economy.
Oh. And while someone may not be able to quote Finch versus Mockingbird 1888 tort reform (boy, I bet I just hacked that one up) there are a lot of people who can tangle with a legal trained mind (I would exclude supreme court justices cause I kinda think they are in a league of their own).
Wow.
Moms are tough enough as it is, but this is a humdinger of a question.
So here is what I do know.
I cannot answer the credibility question for everyone.
But here is how I define it (and hope I am judged the same way).
Ultimately it comes down to the face to face encounter (face to face can be in person or in a piece of their writing), i.e., what someone says face to face or in what I read from them.
I seriously cannot judge without that stimulus.
Sure. I guess I am not surprised if I read something from someone and it is really smart and articulate and they say they graduated from Yale or Stanford.
The trouble is I am equally unsurprised if I find they list Devry as their higher education.
I believe people have opportunities to collect moments of learning (and some don’t collect).
People have opportunities to do different things (and some don’t do).
I guess what I find most credible is a combination of depth of useful learning on a topic (doesn’t have to be a degree, just learning, and useful in that it contributes to progress) and perspective (call it a counterbalance knowledge).
Ok. I guess an asteroid physicist if all they know is the physics of an asteroid they would be credible.
I imagine credible comes in a variety of shapes and sizes. But in the end I imagine i end on one word – depth. It is incredibly easy to skate on the superficial surface of almost anything. Credible people can swim and dive and even save some people from drowning. They have depth.
In the end.
So what do I tell my mom? (and I guess people at work if pushed)
Why should anyone believe what I have to say? Heck. I don’t know.
On day one with my website I didn’t have shit to say (do not have that problem at work).
Today? (maybe about 11 months and 500 posts later – now 13 years and 3,000 posts)
Gosh.
Maybe what I say makes sense.
Maybe I offer up a logical reason to believe.
Maybe in my own little world people have actually listened to what I had to say (so for some warped non linear logic flow I reason that other people will listen).
I have some education (but others have more and less).
I have some experience (but others have more and less).
Maybe all that matters is if I say something that makes sense and I can defend it, well, who cares if I am credible as long as my ideas are credible.
Maybe I have some depth.
Maybe the answer is: “Mom, people should listen to me because my ideas and thoughts are credible.”
Whew.
I hope that is all that really matters.
Hopefully after everything I have written and published I have achieved some level of credibility.
On the other hand if I don’t, I can also hearken back to post #1 which suggested all that was important was that I write for me and if no one came to my party I wouldn’t be disappointed for I had not waited for people to attend to have fun.
I had a party all by myself.





I would be remiss if I didn’t point out that for older folk the desire to scream is … well … shit … almost the same as a younger person <go figure>.
It is about yourself, but it is more about going on the offensive rather than defensively protecting yourself against the squeaking issues.
less than important squeaking. I believe it encourages noise just for noise sake. I believe it encourages morons to be more loudly moronic.
The indifference is the deadweight of history. The indifference operates with great power on history. The indifference operates passively, but it operates. It is fate, that which cannot be counted on. It twists programs and ruins the best-conceived plans. It is the raw material that ruins intelligence. That what happens, the evil that weighs upon all, happens because the human mass abdicates to their will; allows laws to be promulgated that only the revolt could nullify, and leaves men that only a mutiny will be able to overthrow to achieve the power. The mass ignores because it is careless and then it seems like it is the product of fate that runs over everything and everyone: the one who consents as well as the one who dissents; the one who knew as well as the one who didn’t know; the active as well as the indifferent. Some whimper piously, others curse obscenely, but nobody, or very few ask themselves: If I had tried to impose my will, would this have happened?

Some ‘don’t ever want to’ for fear of the unknown. On a personal note, despite all the things that I have done that may appear risky I can develop as long a list, if not longer, of things I didn’t do — for whatever reason (some good, some bad). It reminds me of something:
ourselves these are way stations on our way to getting somewhere. They are not. they are simply parking benches along some path someone else has built where they suggest you sit and rest and think about how you’ve attained something (but, if you look closely, you’re not really sure it was something you wanted to attain in the first place or if it is even representative of progress you truly value).
your roaming restlessness. And you may actually fall in love with just being restless. But you may find yourself overwhelmingly happy wherever you end up (even though you may not have been specifically aiming there). Now. Some business people reading this may think “this guy is nuts.” And they may be right. But I would argue most business leaders, the good ones, may not be able to specifically articulate where they want to go, but they have a general sense of the scenario they envision their business in that would equate success (
maturing into adulthood. Life, left to its own devices, will more than likely try and smother ‘hope’ with ‘harsh reality.’ what this does is make things just a bit darker, a little less brighter and sparkly. which leads me back to the movie. Mr. Magorium suggests to Mahoney: “you have a sparkle”, i.e., something reflective of something bigger trying to get out despite Life suggesting otherwise.
“Your life is an occasion. Rise to it.”



We tend to view ‘doing the right thing’ as the path to growth at scale. I would be remiss if I didn’t point out that doing ‘the thing’ is less often a ‘thing’ but things strung together, i.e., a pattern. And patterns are tricky bastards. What I mean by that is groups are notorious for identifying patterns thru consensus and build up general concepts from experiences (agreed shared experiences in this case) creating less-than-optimal growth – its just mediocre if not dangerous as it is oblivious to future contexts and/or consequences. We all have this ability to identify patterns, make associations and use the knowledge to navigate life. The tricky part is this ability is dependent upon patterned experiences as well as the environments in which those patterns were identified and that, often, stratifies some bias. What I mean by that is it creates an implicit assumption that whatever is will continue to be. As a corollary, this creates an implicit assumption that one game is just like another game and avoiding checkmate in one game is similar to another game. That is a dangerous assumption.
things are in constant relation to each other – acting on and being acted on at the same time. This is a pragmatic and possibilities view of Life. Pragmatically you are part of a system, a community of people and matches, wherein “the group and the individual come into existence simultaneously” offering possibilities that as an individual one would struggle to reach without the community of matches. Follett suggested our being in the world as a process of “progressive integrations” with others and with the world around us – a process of “ceaseless interweaving of new specific responding”. This means life is an ongoing process of moves and countermoves each integrating experience, knowledge and attitudes into decisions and behaviors. Well. That sounds like chess, no? Anyway. She understood that whenever one engages with others, the person as well as the other have been mutually influenced. She also stated: “our happiness, our sense of living at all is directly dependent on our joining with others. We are lost, exiled, imprisoned until we feel the joy of union.”
Anyway. I would suggest the perfect formula for just about anything good in life, and business, is when you can inextricably tie strategy to tactics and tactics to strategy within a healthy mindset. Basically, if you can embed your strategy into each and every task or action that means everything you do is contributing to the objective you aspire to and provide some tangible substance to your mindset.

Not first impressions, but first words.
I do not sit here today writing to suggest anyone should be more careful with regard to what they say first. I do not because I believe most of us are pretty careful with our first words.
I say that recognizing it is tough to be optimistic these days. And I don’t mean because of what is actually happening in today’s world, but rather because if you are optimistic you run the significant risk of being trampled by a herd of cynicism, pessimism and those unwilling to believe the future can be better than the past. That said. I believe the bigger challenge we face is a general reluctance to believe people can change or should be forgiven.
Can someone actually leave the old baggage behind and move on to do better things? <a question we should all be asking ourselves in today’s world>
Far too many people today do not see much to be upbeat about. They simply see a lot of existing problems getting worse. And because of that they are tending to gather around anyone promising a return to an imaginary past era of greatness.