============

“It is perchance without reason that we attribute to simple-mindedness and ignorance to the readiness to believe and to be convinced.

For it seems to me that I once learned the belief was, as it were, an impression that was made on our minds, and that, the softer and less resistant the mind, the easier it was to imprint something on it.

As the scale of the balance must necessarily sink when weights are placed upon it, so the mind must yield to clear proof. The more empty and without counterpoise the mind is, the more easily the scale sinks under the weight of the first argument.”

—-

Michel de Montaigne

=================================

Murphy’s Third Law

Nothing is ever so simple as it first seems

======================================

Ok. As we near what I hope is end of a one term presidency I still cannot believe we are discussing whether Trump is actually a competent president. He is a stupid, narcissistic, incompetent person. Period. I know junior business people smarter and better managers than he is. Now. I will not begrudge the people who can rummage around among the things that have happened within hist presidency for things they like or thought were good, but, I would point out they happened despite him – not because of him.

……….. listening to Trump nonsense ………..

While I have always known Trump was a crappy business person with crappy instincts <he only has one gear & cannot adapt>, let me tell you how I got to where I am thinking now and some things you should know.

Yes. There are times I listen to something Donald J Trump says and I am torn between laughing so hard my sides hurt and banging my head on the table. The recurring ‘somethings’ we keep hearing are his statements that “no one knew it was this complicated” or the other version … “its not that easy.” I remain mystified on how he can so consistently sound like he is actually learning something for the first time <even though a high school sophomore knows it>.

Look.  I am not the president and I cannot even fathom the sheer weight of responsibility & decision-making. But in my fairly common career I have seen the inner workings of the complex healthcare industry, the inner workings of what it takes to make a global organization set standards & meet standards, the inner workings of a complex energy grid industry delivering electricity across the country, the inner workings of complex manufacturing, the inner workings of a successful complex customer service initiative in a global hospitality brand … shit … even a small business is complex and, well, almost every industry between sales, service, production, financial management, operations, regulatory, multi-channel distribution and management is complex with complications keeping it from running as smoothly, and as well, as it should on a daily basis.

Suffice it to say there is never ‘one part’ you can focus on. There are always lots of moving parts — some in your control and some not in your control, therefore, there is never simplicity.

So when he gives us a smug look of concern and says “whew, this shit is complicated” … I say … well … no shit Sherlock <and think of Scooby responding to something Shaggy said>.

Look.

99% of business leaders know everything is complex … nothing is simple.

80% of people, everyday schmucks like me, are fairly sure everything is more complex than it often appears to be <and how we talk about it>.

But apparently our 1 president is convinced that everything is straightforward, simpler than others were making it out to be and he is not only the “only one who could solve it” but also the only one who has the smarts to simply snip the Gordian Knot of complications associated with, well, running a country.

What a stupidfuck thing to say … and think.

As I noted in my “last stand of the old white men’  piece, I know we have had most of the intelligence & critical thinking in us scraped out by the ”simplicity is everything” knife, but you would think that the creators of this ‘hollow communications initiative’, the 60 & 70somethings, would not really believe the shit they’ve been selling us for years. You would think that they wouldn’t really believe that everything can be communicated in an elevator speech or three bullet point or some PowerPoint slide.

Ok.

Ok.

Maybe most do know that, but Trump seems to have missed the message.

He is an immature idiot.

————–

Communication.

Effective communication has been, and always will be, complex and complicated … and a good thing for society. Effective communication inevitably feeds into the minds and enlightenment of the listeners. If you dumb down communication inevitably you dumb down the listeners.

Old white men hollowed out communication. I imagine as they hollowed out everything else they found it inherently more productive to gain their objectives by hollowing out communication. Everything became soundbites, powerpoint bullet points and ‘elevator speeches.’ Effectively communicating complexity took on less importance than puncturing the mind with a quick sharp stab <and then walking away>. Old white men mastered the art of emptying communication to a point where businesses end up walking on the slippery surface of irrelevance <cloaked in a beautiful robe called “what is important for you to know.”>

That is Trump in a nutshell.

—————–

Anyway. I don’t need my president to be a Mensa member. Shit. They don’t even have to know big words or have a good brain or even be a stable genius. But I do need them to be intellectually curious, interested in learning and have at least a passing interest in history <or historical precedent>.

If I were generous toward Trump I could suggest much of what we are watching, in painful real time, is that he simply didn’t know what the hell he was talking about <the facts of the issue> and now he does.

** note: (after 3+ years) who the fuck am I kidding

If I were less than generous, I would hearken back to the Montaigne thought I shared upfront the softer and less resistant the mind, the easier it was to imprint something on it. The more empty and without counterpoise the mind is, the more easily the scale sinks under the weight of the first argument. I offer that thought because  one could quite easily be convinced someone who publicly states “no one knew it was this complicated” <when pretty much everyone already knew> would be someone who had a ‘more empty and without counterpoise mind.’

If I had lost all my generosity I would be tempted to suggest that Trump is a double whammy <a> a blank slate mentally and <b> only sees round holes where he looks.

Huh? Simple minds see problems as simple ‘holes’ to be filled by jamming in whatever peg is at hand.

I am sure Trump has no real policies <let alone an ideology>, just a bunch of pegs he has had in hand for the past 40 years <yes, the same pegs> to jam into holes. But it gets worse. The pegs are so poorly constructed and so weakly held that, literally, one would assume the final decision filter is really the only thing he holds dear – his ego, his ‘brand’, his wallet.

People should ponder that last thought as they discuss a scary, possibly misguided,  belief that Trump’s tendency is to take up the position of the last person he spoke with on any given issue – because that is too simplistic.

His dazzling combination of little knowledge, no practical organizational management experience, a lack of ideological commitment to anything and an ongoing puzzlement that things just aren’t as simple as he believed <or he believed anyone believed> suggests America is in for a rough ride <short term and long term>.

Why? Because the empty mind will sink against the weight of <a> the first argument which <b> meets his ego/brand.

Sigh.

“No one knew it was this complicated.”

I am at a loss for words … so … the more empty and without counterpoise the mind is, the more easily the scale sinks under the weight of the first argument. <Michel de Montaigne>

I used to try to not call Donald J Trump an idiot out of business respect <you assume anyone who has run a business knows something you don’t know> but, whew, he made it more & more difficult every day so I stopped trying and now just call him an idiot.

Here is what I know <and I am not the president>.

The world is a complex place and all Trump does, and has done, has made it a complicated place. Ponder that as you vote this year.

================

“If you dig deep enough, you’re going to find that everyone’s a sinner.”

Logan Echolls

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This about the fact people are imperfect, rarely 100% good, and the fact we all may be a sinner but still good.

** note: I am not using sinner in a religious framed way.

I agree with Logan (who was a character on Veronica Mars) that if you work hard enough you will find something bad, dubious, possibly unethical, in everyone’s past or even present. But you know what? It doesn’t really have to do with ‘sinning’ or being a sinner.  It is just that we all have flaws. Just to be clear. It is most likely if you dig deep enough you will also find everyone is basically the same and we all have hopes & dreams & insecurities. That said. If we accept the fact everyone is a sinner, our past is flawed in some way in which the standard human being would judge it is ‘guilty of something’ then you have to accept the fact no one is innocent.

“No one is innocent … Life is more about how you bear the guilt.”

Jacques Silette

Uhm.

No one is innocent.

Ponder that.

That means every one of us sinners carry some burden of ‘not innocent’. This seems relevant as:

• more and more people in today’s world are meticulously rummaging through other people’s pasts to find moments in which they were ‘guilty’ of something
• more and more people in today’s society appear to investing a lot of energy suggesting they are guilty of little, if not anything

Well. That is kind of bullshit. No one is innocent. We are all guilty of small, medium and even some large things. Therefore. It within that last sentence of the quote in which resides the larger Life thought.

Your life can be defined by how you bear that guilt.

It is the larger Life thought because “defined by” is actually “choices”. All the choices we make everyday in the little and the small as well as in how we judge ourselves, and our actions, and other’s actions. So we make all of these choices, one by one, dozens & hundreds over time, all the while accumulating some aspects of non-innocence.’ From that point on it becomes how we define it:

Do you ignore it?

Do you make excuses?

Do you deny it?

Do you worry about it?

Do you keep it secret?

Do you use it to motivate?

These are questions that reside within each of us <whether we elect to admit that they exist or not>. These are the questions that define how people bear the guilt.

Oh.

The one that is probably most important?

Do you even recognize you are not innocent?

I think in today’s world where we seem to rush to blame people and judge them guilty of something <often justly> we tend to push our own lack of innocence, in whatever degree it may exist, into some dusty corner of our mind. But I also believe there is an even more dangerous thing many people do and that is justifying their own past behavior & actions as ‘not so bad’ which is basically assuming, well, innocence.

What that means is, I imagine, there are many more people who don’t even know they are ‘not innocent’ of something than there are those who bear the guilt. I imagine this because bearing some guilt is a burden. A burden not just as a weight, but it also can bear some emotional erosion aspects if you are not careful.

While those who bear the guilt can sometimes be eaten away from the inside as they think about it, I would suggest there are many more minds being eroded by the unseen, unrecognized & unaccepted shadow of guilt which dogs each step one takes.

This comes to Life in a variety of ways.

It erodes in a way that when shit happens to them <because the guilt actually affects their behavior in some seemingly small ways> they scratch their head and wonder why.

Some of these people think fate is against them.

Many of these people think Life isn’t fair.

Many of these people never look at themselves, or to themselves, as the issue … just everything else.

Many of these people just look at others as ones who should be guilty <“I never did anything that bad”>.

All of that is sad to me. Mostly because people’s burden of guilt is most likely something manageable if the person would only take the time to face it — face the guilt and eliminate that weightless, but diminishing, shadow following them and choose to carry it instead. I honestly do not know if people ignore their ‘lack of innocence’ or place their sin in a third person way <region does this> because they don’t like the thought of it or they don’t know how to explain it or maybe its simple embarrassment or it could even be they DO see the burden and do not want to accept it.

Look.

We all have guilt for something. None of us are innocent. The something could be big or it could be very small. But that is the funny thing about ‘not innocent’ — its size doesn’t matter.

Normal laws of space & weight do not apply to ‘not innocent’. A sliver of ‘not innocent’ can bear the same weight as a mountain of ‘not innocent’.

We should all take a moment, every day in fact, and remind ourselves, especially before we jump to judging others, that if you ignore the degrees & dimensions of the guilty — none of us are innocent.

But, most importantly, once you accept no one is innocent <self included> what truly matters is how one chooses to bear that weight.

“Learn to be what you are, and learn to resign with good grace all that you are not.”

Henry Frederick Emile

In the end. One of the hardest things in the world for anyone is to embrace their flaws, their sin. Each of us ‘are not’ a lot of things. Recognizing those things is actually pretty easy. We notice them all the time. I guess the difficult part is accepting them. and resigning yourself to ‘not being something’ with grace. Being able to do that is a full measure of one’s character. And maybe that is what ‘being a sinner’ or ‘no one is innocent’ is all about – character. To accept our flaws means to accept some burden possibly demands character. I do wish more people would accept we are all not innocent and begin judging people more on how they carry they bear the guilt of their sin.

====================

“I don’t pay attention to the

world Ending.

It has ended for me

many Times

and began again in the morning.”

=

Nayyirah Waheed

————————————

Once to every man and nation

Comes the moment to decide

In the strife of truth with falsehood

For the good or evil side.

=

James R. Lowell , 1845

<poem protesting America’s war with Mexico>

———————-

Is the world heading for another Global War?

As I read through the headlines on Yahoo News and other Media Outlets, it seems that there is a lot of anger, posturing, threats, paranoia, fear and distrust being expressed here in the US and elsewhere in the World.

The Iran deal, North Korea threats, Turkey and the Kurdish separatism, ISIS, Syrian revolution, radical groups in Western Africa, failed states in Somalia, Israel/ Palestinian continual war, Russian aggression and the European response.

Is this our reality, or just the manufacture of NEWS that the media creates to fill a 24/7 cycle? Are these all isolated situations or are they an early stage of a 20th century cycle that must repeat itself?

—

TED Discussion Topic in 2015

==============

Well. I admit. There are times I feel like I am ready for the world to end. Okay. Not really. Maybe I only want the entire discussion of as we know it today as predicted by numerous “experts” of the imminent destruction of our world, and everything we now about it, to end.

It seems a little crazy, but, we sometimes seem to always live on the edge of the end of the world. There is no lack of predictors of doom online, on television or on radio talk shows today.

But you know what?

Being good at predicting doom, and the end, seems like an uneasy contradiction. If you are actually accurate and good at your prediction skills, who will be around to actually give you credit for being right?

Shit. Who would actually want to give you credit?

In addition more often than not the predictions are wrong <albeit the predictors are cannily good at>:

<a> post- doom: finding the random thread that actually did come to fruition or,

<b> post-doom: find the next phase of doom.

Here is the craziest aspect. Doom prediction is not a generational thing nor is it worse at one point versus another. Every decade, shit, every year has a new doom or Armageddon ‘thing.’

There is moral crisis <pick the 1740’s, 1880’s, 1910’s, 1970’s and now>.

There is economic crisis <pick the anytime in the 1500’s, the 1780’s, the 1890’s & 1920’s, the 1980’s and now>.

There is unsustainable overpopulation crisis <beginning of the industrial age until now – every year>.

There is terrorism crisis <every decade in recorded history>.

There is political crisis <war of the roses time, 1780’s, 1920’s, 1960’s, 1990’s and now>

Oh. And religion all by itself has a long history of ‘end days’ predictions <242 dates list >.

I cannot remember the first time I heard that the world was going to end because of an existing crisis other than maybe the imminent nuclear attack from the evil empire of the Soviet Union. Heck. Nostradamus and the Mayans as well as the Christians had the corner on the end of the world predictions until people came along trying to create a variety of manmade end of the world scenarios.

It has been my fortune that I have ignored the noise enough that no matter my age I haven’t stopped doing what I was supposed to do awaiting the end <I did my homework, I showed up for work, I didn’t quit exercising> and I still fulfilled the painful commitments which could have easily been shirked under the guise of “who will know I didn’t do it.”

Maybe it is because at a relatively young age I understood that most end of the world conspiracy theories begin with some crackpot wearing an aluminum foil hat sitting in their mother’s basement teasing out “what if” scenarios from actually was.

Maybe I had parents who ignored the bullshit and the foil hat people <who they believed were kooks>.

So are there any real threats?

Most of the conventional ways you’ve heard of the world ending are pretty much speculative bullshit. Even the original apocalypse, nuclear weapons, falls far short of what was promised/predicted. There are simply not enough nuclear weapons to destroy every major city on Earth therefore the entire world as we know it. Even in the 1980s, when the global arsenal reached its height, estimates were that 400-500 million might die in a first strike and perhaps double this number in total from famines, plagues, and radiation.

I will not bore you with real numbers, but that means the vast majority of humanity would survive.

The same numbers apply to any other Armageddon like event you want to worry about.

Pandemic.

Having recently worked with a bunch of highly qualified ER physicians I can factually state that we have them all the time. Before you get all worked up over “what if pandemic scenarios” I will point out that not once in four billion years has a disease mutated to the point where it could wipe out every living creature on Earth. Dangerous pandemics that kill lives? Yes. Dangerous pandemics that kill civilization? No.

Asteroids.

We only get a major asteroid hit <one that can destroy all major life forms> about every ten million years. Ok. Uhm. Maybe we are due (yikes). But. We are probably at a point where we could spot it and do something about it before it crashed into someone’s living room.

Solar Flare.

Possible. But lets say it knocks out every electrical device on the planet. At worst we would struggle with regaining our non-electrical footing and most likely set back the economy, the way we live and standard of living several decades.

Uncomfortable? For sure.

Extinction? Not so much.

Aliens.

Despite some of those TV shows speculating alien involvement with building the pyramid and such … the Earth has been circling the Sun for at least four billion years with no visitors to date. While there is a chance … it kind of seems like a Dumb and Dumber chance <one in a million>.

Manmade.

TV movie <see The Day the Earth Stood Still>.

Regardless. We <people in general> seem to confuse a variety of common everyday occurrences with Armageddon and “the end.”

Why? Let me share 3 reasons.

– Change <in general>

Change sucks and most people balk at changing. As soon as some major innovation that creates a big sweeping change in the way things are done <farming instead of hunting & gathering, printing press, industrial revolution, TV, computers, internet> it is like a tectonic shift within civilization.

Everything gets affected.

People freak.

Some people freak enough to predict the end of the world as we know it. Many others wonder if they are right. Most just ignore it and, well, change.

– Different from us <generations>

Each generation sweeps into the world shoving aside that which was <and how it was done> and puts their own imprint on the world. Each generation doing what is currently being done gives ground grudgingly. And each grudging step, which includes giving something up, seems like a step towards the end of the world as we know it.

Some of the ‘I want to hold on to the way it was’ freak out enough to predict the end of the world. There are enough ‘others’ within their age cohort who wonder if they are right <and comment on it>.

< I encourage everyone to pick up a copy of The 4th turning by Strauss & Howe which outlines the historical turnings of generations and how our freaking out is cyclical in theme>

– Different from us <culturally or ideologically>

This has nothing to do with generations or periods in time, this is simply a constant undercurrent of which current affairs can make the undercurrent bubble to the top. What we don’t know, or understand, freaks us out. When we see others who do, and act, significantly different from “us” <our country cohort> we freak. We freak because we believe we are living Life right <by the way … so do they>.

This is a constant and the freaking typically settles in at a ‘slightly uncomfortable feeling’ but nothing that makes us actually feel uncomfortable enough to say or do anything.

Most of us.

There will always be a few who will place the ‘different & differences’ up on a pedestal and start screaming “it will destroy us.” Depending on what else is happening in the world at that time others may shift from ‘slightly uncomfortable feeling’ to “maybe we should freak.’

<note: populists prey on this underlying fear>

Lastly. We confuse what time, in general, does to reshape the world and us:

==

New occasions teach new duties, time makes ancient good uncouth,

They must upward still and onward, who would keep abreast of truth.

Though the cause of evil prosper, yet the truth alone is strong;

==

Life naturally destroys what was, what is and creates what will be. This restless nature of life, which is constantly destroying, can create a sense that EVERYTHING will be destroyed.

Don’t panic.

The chances that everything will be destroyed falls into the Dumb and Dumber chances <one in a million>.

Yes. I will admit <using Orson Scott Card’s words>:

———

… we do appear to live in a time when people like me, who do not wish to choose the extreme ridiculous, inconsistent, unrelated ideology, are being forced to choose – and to take one whole absurd package or the other.

We live in a time when moderates are treated worse than extremists, being punished as if they were more fanatical than the actual fanatics.

We live in a time when lies are preferred to the truth and truths are called lies, when opponents are assumed to have the worst conceivable motives and treated accordingly, and when we reach immediately for coercion without bothering to find out what those who disagree with us are actually saying.

In short we are creating for ourselves a new dark age – the darkness of blinders we voluntarily wear, and which, if we do not take them off and see each other human beings with legitimate , virtuous concerns, will lead us to tragedies whose cost we will bear for generations.

Orson Scott Card

====

Orson’s words resonate and the sense you may get from what he describes is “Armageddon is upon us”, but it isn’t.

It is simply the uncomfortable chafing of culture & events & civilization trying to find its way. I would also like to remind everyone of something I read somewhere in a book … “all these quarrels had been minor bumps and potholes along the road of a lifetime of respect and trust. When you stop and think about it, what good is a friend who agrees with you all the time?”

Uncomfortable, but what good is a world where everyone agrees with you all the time? Events are uncomfortable, and we will disagree on those events, but .. aren’t the solutions found in the disagreements?

Regardless.

Here is what I know.

Don’t panic

I would guess that if you could visit 2115 you would see a world pretty close to the way it is today.

Sure.

Computers, technology and nanotechnology will most likely have evolved to some absurd heights, but there will still be suburban barbeques, Amish communities, farm communities and a shitload of regular people doing their own thing.

So relax, maybe have a drink or go for a run and accept the likelihood that despite all the blowhards on TV and books about the ‘decline of’ or ‘the end of’ there will still be a relatively normal world for our ancestors to inhabit in a hundred years.

originally posted August 2015

==================

Pope Francis saying No to An Economy of Exclusion

—-

Human beings are themselves considered consumer goods to be used and then discarded. We have created a “throw away” culture which is now spreading. It is no longer simply about exploitation and oppression, but something new. Exclusion ultimately has to do with what it means to be a part of the society in which we live; those excluded are no longer society’s underside or its fringes or its disenfranchised – they are no longer even a part of it. The excluded are not the “exploited” but the outcast, the “leftovers”.

========================

This is about jobs., working, productivity and meaning. I will begin by leveraging off the opening quote and discuss exclusion & inclusion.

Exclusion in work is working in a detached way. You are not really being exploited you are just scraps in the business world. The ones doing the “mindless work.” Unfortunately, disengagement numbers suggest a shitload of people feel like they are in this category.

Inclusion in work, to me, is meaning or finding ‘joy in the task.’

In 1949 Harry F Harlow, Professor of Psychology at the University of Wisconsin, outlined an alternative  … something he called ‘intrinsic motivation’: “The performance of the task provided intrinsic reward. The joy of the task was its own reward.”

Beyond motivation this idea is also linked to productivity. Inclusion matters because economic knowledge exists in bits & pieces within an organization scattered amongst systems, process & people. This means value creation is often a dynamic discovery process, not a more static system driven process. In other words. The more workers are included in the discovery process the more dynamic the value creation.

Contribution.

Meaning at work truly comes down to one thing – contribution. What I mean by that is, if the response to your job/doing (the stimulus) is “I have contributed” <with tangible proof or intangible reward>, you will have meaning. Now. Meaning can come to you in a variety of degrees – all powerful in their own way, but in totality is most likely attaining the highest order of contribution.

The most basic is “I” have just become better. This is an internalization of personal improvement suggesting “I am not stagnant, I am growing.” The second phase is if you view that your ‘growth’ has contributed to the people most important to you – your team, tribe or department. The third phase is to the organization itself. Something you have done, like a pebble in a pond sending out ripples, has contributed to the larger success of the organization & business. It makes one part of the ‘productivity enterprise’ so one doesn’t feel inconsequential even if the enterprise is massive. Lastly, is society or community or global. Your little contribution was part of a big contribution positively affecting someone, or some-ones, outside the selling aspect of your business.

Progress.

Simplistically, we all want to get better. Better at being a person, our skills, socially, professionally, for our kids, morally, etc. Therefore. The progress measurement is most likely, at its simplest, “better today than I was yesterday, better tomorrow than I am today.” I am not a motivation expert, but if I set up a feedback loop to show this to a worker <doesn’t have to be daily but maybe weekly at minimum> then a worker sees progress tied to ‘contribution’ <value & meaning increase with this alignment>.

To be clear. This is different than milestones, sprints & any measured activity. While those things can be useful to get things done, they do not insure meaningful progress. They are completion checkmarks and meaning needs progress checkmarks.

Decision utility.

To me decision utility, especially when it comes to workplace productivity, is a mix of doing & thinking. Most people focus on the doing aspect of decision utility, but I believe everyone likes to ‘think’ in terms of ‘my thoughts matter’ <the harsher version is “I know I’m not stupid and having my thinking contribute to what I do and we do proves I am not”>.

That said. It was Clotaire Rapaille who pointed out in America our heroes are athletes, entrepreneurs, police officers, firefighters, and soldiers – all people who take action. We may respect thinkers, but we don’t celebrate them nearly as much as we do our ‘doers’. As Rapaille said: the American Culture Code for work is WHO YOU ARE. We often seek so much meaning in our jobs, if our job feels meaningless, then “who we are” is meaningless as well <at least in some dimension>.  If we feel inspired by our job, if we believe that we are doing something worthwhile in our work, that belief bolsters our sense of identity in that we feel like we have some grander Purpose.

Our work ethic is so strong because at the unconscious level, we believe that if we work hard and improve our professional standing, we become better people <note: that’s not particularly healthy but its good to recognize it>.

I bring in work ethic because this is where game theory plays a role (Jason Fox speaks of game theory as a way of viewing employee motivation). As a reminder, I see decision utility as in thinking & doing. Thinking as in ‘solving a complex issue/problem AND doing something about it.” I first began discussing game theory in 2010 when crafting critical thinking games for children. The fact kids like thinking & game theory ratchets up complexity of problems sequentially as one is solved. Critical thinking at its most basic level is trial & error. However. Game theory also ‘dials down’ complexity to insure one doesn’t get too frustrated with failure. A child gets rewarded for failed attempts as well as successful attempts. In other words, you get value off of decision utility where marginal units are rewarded with higher value <and standard units get rewarded despite failed attempts>. I envision workers would respond just as positively to this activity – a combination of thinking and doing to create some progress.

Lastly, with regard to decision utility, let me lean into ‘marginal units‘ and the economic concept of marginalism. The fact that prices don’t correspond to the total value of all goods in existence, but rather the marginal unit (the value of the next unit>. I am not a behavior expert, but I would suggest meaning in work would seem to be of more value to the worker if they were constantly being rewarded for the marginal unit and not just the costs of doing.

Lastly.

Values.

I was tempted to call this ethics, but I tend to believe work is more meaningful when it feel substantive of values (to increase value) and virtue (which is a feeling outcome of doing things with value substance).

“Striving to meet the deepest moral needs of the person also has important and beneficial repercussions at the level of economics. The economy needs ethics in order to function correctly — not any ethics whatsoever, but an ethics which is people-centred.”

Vatican (encyclical Caritas in Veritate)

Values is, well, the good stuff that infuses all the doing and thinking. As I have said numerous times before, winning the right way creates the highest satisfaction possible <versus just winning>. People feel ‘fuller progress’ if they know they did it ethically, within the rules/laws & with a sense of dignity. I could suggest this values orieneted work feeds the moral soul, but I will not. I will just say we sleep better at night when we do it this way.

Anyway.

Self management permits the internal to be maximized on an individual basis permitting the whole, the business itself, to intervene with regard to eternal problems. This matters because the most basic economic problem is allocation – how the business can allocate its scare resources so as to best serve the interests of the business as a whole. Business should seek to maximize its people resources, minds & bodies, t maximize its inherent other scarce resources.

This leads me to systems & processes (often called best practices) which are based on restrictive assumptions to create an equilibrium between inputs & outputs for efficiencies.

If the individual is empowered to maximize their productive (on all measures listed above) the internal maximization of resources naturally occurs so that the organization itself can assess external challenges which may demand resources. This ying & yang insures maximum use of people, process & resources.

So. Here is what I think.

We are a doing people. People inherently enjoy thinking & doing and when it is visible <showing progress> we actually derive meaning. As a corollary, When our doing doesn’t seem to offer value, or meaning, it strikes at us emotionally – in a negative way. Our soul is in doing. We find our way by saying “let’s go to work” on something. This includes even pursing the seemingly impossible. Because in the end we are dreamers. We do because we dream and dream big, i.e., give us an impossible assignment and let us go do it.

For in the end, for all the culture code speak and thoughts about what makes us happy, People are pretty simple. We like making the impossible possible. And that is what makes People, well, People. At the heart of dreams and making the impossible possible is, well, doing. In the end I struggle to find a better meaningful value than “doing a dream.”

==

“There are no secrets in life just truths that lie beneath the surface.”

–

Dexter

===

I love this quote. To me it seems to put a highlight on the inner struggle we seem to have between:

• trying to make life so ‘mysterious’, or convinced there is some invisible hand out of our control manipulating things, and (simultaneously)
• a lack of desire to control, or assume responsibility for, our own life.

I would suggest that at it’s harshest this is simply ‘shirking responsibility.’

Yeah.

Some people choose to call it destiny.

Sometimes people suggest it is “god’s will.’

Some people are comfortable calling it fate.

All of which imply there is some excuse to not doing things, or getting things, ot attaining thing in Life. All of which imply there is some secret to life that unless we are Sherlock Holmes we will never know or understand.

Its all bullshit.

The fact is that life is just truths ‘that lie beneath the surface.’

And if you are willing to hold your breath a little while and dip down under the surface you can see truth.

Ah.

But truth is a scary thing <particularly when it comes to Life from a personal perspective>.

It means recognizing strengths & weaknesses <real ones … not societal ones>.

It means recognizing perfections & flaws.

It means recognizing past failures and lies.

It means recognizing what is real hope and what is false hope <being truly realistic>.

It means recognizing that we have some limits to what will be <and limits vary at what point in Life you assess the boundaries>.

It means, well, there are no secrets, just some harsh truths which unlock Life.

Look. I imagine we all hide from some of the harsh truths and inevitably retreat into some layer of ‘self lie.’ And while it may not be out & out lying the fact is we adapt socially to maintain some façade of what we “wish we could be.”

Freud suggests that we have a “hidden self” lying in our subconscious that is often too much of a struggle for our conscious minds to handle. To me that’s kind of his version of ‘there are no secrets, just truths beneath the surface.” Now. Because of that we do some cognitive gymnastics creating defense mechanisms twisting reality just enough to create justification to ourselves for our behavior.

Freud <no matter what I may think about some of the wacky things he said> is correct.

We all have either a hidden self or aspects of our self we would rather ‘hide from’ just because we would rather not face them.

Part of our defense mechanism is creating these mysterious “secrets of life.’

Well.

Sorry, my friends, there is no real secret to Life. Just truths hidden below the surface, if you are willing to look … and face them. That means, uhm, the secrets of Life are actually found in truths. Maybe that’s not a secret to Life but rather a non-secret we simply do not want to face.

Ponder this new year. Maybe stop seeking some secret and seek truth and it will, well, set you free.

===========

“Rock bottom became the solid foundation on which I rebuilt my life.”

—

J.K. Rowling

===============

“How do we forgive ourselves for all of the things we did not become?”

—

David ‘Doc’ Luben

====================

Ok. Have you ever noticed that rock bottom is actually relative?

It is actually not a ‘bottom’, but rather like floors in a high rise building.

Someone can see a homeless person and think “rock bottom” and, yet, that homeless person, if asked, would say “oh, I have been lower.”

Someone can hear a millionaire recount when they were bankrupt and ‘it was rock bottom’ and, yet, two years later they were a millionaire again.

I am not suggesting that a wealthy person cannot see a starving child in a poverty stricken neighborhood as rock bottom  just that they cannot ever envision it is a viable rock bottom for themselves – ‘couldn’t happen to me’ syndrome.

I will not argue that people use their own versions of rock bottom as leverage points for progress and moving upwards away from that bottom. JK Rowling is certainly a great example of that <although … it would behoove us to acknowledge that she is an exception and not the rule>. But if you ever want to truly understand how fucked up we tend to view rock bottom just take a second and ponder the wealthy view and how they discuss ‘entitlements’ and monetary safety nets.

It drives me a little nuts to hear some millionaire talking about the time they ‘lost it all’ and, yet, they sit in some plush chair wearing a hundred+ dollar tie discussing their comeback from rock bottom as a ‘self-made millionaire who fought his way back’.

Uhm.

Real rock bottom doesn’t permit you to go from less than zero to multi-millionaire unless you live in some privileged world or you win the lottery.

My real point is that rock bottom is relative.

The 50something C-level experienced person out of work for several years with dwindling bank balances and no discernible path off of the slippery slope certainly feels rock bottom. But their bottom is measured by what they had and what they lost … and what they believe they will be able to gain again <if given the opportunity>. And “opportunity”, even at their bottom, certainly seems within a ‘hopeful grasp.’

Conversely, the hard working blue collar worker constantly on the edge of poverty or “making do” deems rock bottom as losing whatever they have gained … maybe a house or maybe just an apartment in which the adult has their own room and dinner food 6 days a week for everyone in the family. They may not view “opportunity” as hopeful but rather some small step toward relief from some worry.

The wealthy talk about ‘understanding’ that kind of rock bottom, but they don’t. There is no way they do. In their world rock bottom is significantly different and the path out of that rock bottom hole looks significantly different.

=============

“She destroyed too many good things in society, and created too many bad ones, then left a social and moral vacuum in which the selfishly rich and unimaginatively fortunate could too easily destroy still more of what they don’t need and can’t see that everyone else does need.”

Emma Darwin

=======================

I am picking on the wealthy <mostly because many of them live in some absurd world view in which everyone has the same opportunity to attain the wealth that they have> but everyone views rock bottom thru their own relativity lens.

And, in general, that is okay.

It is mostly okay because it is our own self calibration, and motivation, mechanism to challenge ourselves to get what we want. The difficulty happens when you start applying your own self calibration to others.

Look.

Rock bottom is fairly easy to see if you look around without cynicism.

Look around.

Entitlement programs represent almost 2/3rds of the American federal budget. Almost half of American households receive some assistance from the government. When we see numbers like this most of us get grumpy and many of us think there is some underlying problem <which is difficult to put a finger on>. Simplistically the biggest problem is that nobody thinks they’re the problem.

Shit. To be fair. Nobody ever wants to think they’re the problem.

Unfortunately, the truth is as long as we continue to think of the rising cultural reliance on government assistance as someone else’s problem, and someone else’s fault, we’ll never truly understand it and we’ll have absolutely zero chance of fixing it.

Unfortunately, the truth is that an America assistance culture is far more pervasive than people realize – even beyond the lazy moochers and deserving poor <of which there are certainly lazy moochers but far less than what we perceive>.

Even the wealthy rely on government assistance … just in different ways.

Here is the truth. People want more stuff than what they have and everyone hates losing what they have. Therefore rock bottom relativity centers on that understanding – what I have, what I have lost, what I could gain.

That formula works if you earn $100 a week or $1000 an hour.

The truth is that … well … now everyone feels like they are entitled – even the wealthy — which is driven by a belief everyone is getting rich, or richer, but them. This makes people become resentful, jealous, angry, and a little selfish. They are working hard and they want their share and they are at their rock bottom and see someone getting what they believe they deserve.

Now. People, in general, know this is wrong and people, in general, don’t like this feeling and they resent feeling this way <and acting this way>. They get a little pissed that the definition of rock bottom isn’t some simple ‘same for everyone’ so they start lashing out and blaming other people.

People are milking the system.

People in government <whichever party you want> are creating the problem.

People who don’t look like us are to blame.

People think their rock bottom is more important than everyone else’s rock bottom.

And all people want a simple thing to point at and say ”fuck you, I am at rock bottom and I do not want to be here.”

Here is a truth.

The truth is that it is a systemic issue and, I would argue, our failing to truly understand rock bottom.

I will offer a quasi-contradictory thought to end this.

As a generalization … wealthy people <say 90% of them> have an absurd concept of rock bottom and fairly consistently misjudge attitudes & behaviors of poorer people who really are at their rock bottoms.

Conversely … it is a massive mistake to generalize the non-wealthy and their rock bottoms. While I felt comfortable generalizing with the wealthy <because I believe overall they have more opportunities within their grasp more easily graspable> I am not comfortable doing so with less wealthy people. And I say that to go back to my original opening point – rock bottom is relative and personal.

That point is pretty important.

It is important because we tend to want to create some sweeping program and solution which misses the fact that it is more likely to be successful if we go one-on-one and help individuals assess their rock bottom and help them get somewhere other than a bottom.

What I would feel comfortable making a generalization on is the fact that any less-than-wealthy person at their rock bottom has no desire to remain there.

They may have no clue how to get out of their hole.

They may have absolutely no hope of getting out of their hole.

They may exhibit no behaviors that suggest they want to get out of their hole.

But exactly 0% wants to remain in their bed at the rock bottom of their hole.

We should never permit anyone to make a bed at the rock bottom. Never.

================ 

“Life has many ways of testing a person’s will, either by having nothing happen at all or by having everything happen all at once.”

―

Paulo Coelho

====================

“My life doesn’t teach me absolutes.”

–

Unknown

===

Okay:

according to some etymologists, was an acronym for “oll korrect” <slang for “all correct”>.

=====

I thought on Thanksgiving, a day when families typically gather, it would be a good day to discuss dysfunction. In a way functionally dysfunctional is actually one of the Life absolutes. This becomes important because I imagine, beyond moral imperatives, Life absolutes are few and far between.

In fact. What I do know is that if you google Life absolutes you get overwhelmed with ‘life help lists’ of “5 truths of Life” … ‘absolutes of womanhood’ … ‘absolutes of family’ … but none of the absolutes seem to recognize the functional dysfunctionality of Life.

Lets face it. We are all victims of some dysfunctional aspects of Life, family or something. To suggest that anyone’s life, or family, doesn’t and didn’t contain some dysfunctionality is kinda silly <if not honest>.

And this means everyone. Haves. Have nots. Seemingly well adjusted families and people. Seemingly non well adjusted families and people.

We all have encountered good and we all have encountered bad. I am not suggesting the life balance sheet is evenly balanced between good and bad … just that we have encountered some on both sides. I would argue the dysfunctional aspects are neither good nor bad. They are simply dysfunctional things we either navigate, or do not navigate, in our attempt to become functional human beings.

As for not navigating <or not accepting the responsibility to navigate>?

I admit. I don’t fit in with, nor do I understand <in a way> what is called the ‘victim mentality’ which seems to pervade society today. We seem to labor under this burden of having been victim to some dysfunction which either:

<a> is an excuse for our own seeming quasi-debilitating dysfunction, or

<b> suggests that we have overcome some extraordinary thing which makes our ‘being functional’ more heroic in some way.

I personally don’t need any excuses nor do I need to try and make whatever I have made of my life look better by suggesting my ‘better’ occurred despite some obstacles or ‘odds against me.’

Some call this personal responsibility. And I imagine I could, but instead I simply suggest that all of us decide to be functional within, or despite, what is normally some dysfunctional family & life aspects.

The whole idea that someone commits a crime or some ‘lesser than desirable behavior’ which is a portrayal of some lack of moral fortitude because … well … we cannot really blame them because they had a rough or less than perfect childhood or came from a dysfunctional family environment is … uhm … generally speaking … an excuse.

Ok. In general let me suggest it is bullshit.

Everybody had a tough childhood. I could argue that being a child is tough by definition.

=====

Everyone is bigger than you, older than you, smarter than you … and can tell you what to do. and while parents who are abusive, mean drunks, & addicts are fortunately not in the majority pretty much 50% of marriages end in divorce … and of the other 50% … let’s say about 90% of those sputter along on 2 cylinders most of the time. so when I hear people moaning or making excuses about a dysfunctional childhood & family … I am tempted to challenge them to show me a truly functional childhood. A real one and not one idealistic concept from a TV show.

<lost source but loved he words>

====

And part of being a kid is being part of a family <or typically some cohort of adults>. Adults typically defined by two things with regard to our childhoods:

– Good intentions for the child <making decisions based on the best future interest of the child>

– Flawed behavior and decisions made with good intentions

That is the weird thing about our families and what creates most of the dysfunctional functional aspects. Parents and families represent the worst of the worst and the best of the best.

Families can represent the most fucked up aspects of Life which if you reflect upon them too much could represent all the excuses anyone could ever need for a fucked up life and adulthood. But families also represent the most hopeful aspects of Life if you reflect upon actually represent all the good one would ever want to find in Life.

And on Thanksgiving all of that typically comes together and eats together. All I know is that my family is my family and my childhood was my childhood and my future is my future. Period. Functionally dysfunctional in all aspects and all the aspects helped craft the man, the person, I am today.

I was a victim of it all without becoming a victim of the experience.

I do know that growing up sports was pretty much all I thought about. I played as much as I could anywhere at any time <yea … I was one of those kids who shoveled snow off the courts to play basketball and played baseball at 2 in the afternoon on 100degree + days>. I studied the games, studied the athletes and knew its history. As a tween I threw a ball against a wall for hours on end pitching and fielding games of future glory. And that was within a family in which sports was code for ‘leisure and nonproductive activity.’

In my family, if I wasn’t doing some activity that ‘bettered me’ <boy scouts, internships, actual labor, education & learning acquisition> I wasn’t being functionally productive. That was our family dysfunction driver. I could shake my head in despair and I have had people actually shake their heads in seeming shock <because I turned out to be a decent athlete but not even close to professional> and in the way that good dysfunctional bubbles to the top … I have oddly even found myself defending my family drive. And I could do so because … well … the dysfunction was driven with good intentions. I am not a psychologist but I assume that sports was more than just a boyhood passion, it was also either a means of escape or rebellion against the functional dysfunction of family.

Family life, dominated by my brilliant father, was highly, often relentlessly intellectual. I have never spoken with my sister about growing up, but I tend to believe we had some pressure to display copious brainpower at all times. While I was always a voracious reader <of everything> I gravitated towards sports. This only exacerbated the functional dysfunction.

Doing what came naturally to me made me feel a second rate citizen in the family. To be clear, not necessarily a failure, just an outlier or an oddball. The thing I loved, and was okay at, became a badge of our dysfunctionality … and in parallel … our functionality.

I never wanted to turn myself into someone different.

I never wanted to be the intellectual brilliant parents I had.

I never wanted to be the more serious and hard-edged focused person I think the functional best interest aspects of my family wanted me to be.

I always kind of knew <albeit I couldn’t articulate> that someone can’t unmake who we are and I tend to believe within all the dysfunctional functional aspects of our family everyone just wanted me to be successful being me — it is just their path looked different than what I envisioned my path to be.

I can honestly say at the time it was miserable and confusing. But I can also honestly say it was miserable and confusing for all parts & pieces of the family … not just me.

I shared some personal stuff to make a point.

All families are dysfunctional. And yet still mostly functional. It is a herky jerky Life within a family with moments of smoothness. I made mistakes that contributed to dysfunctionality. The family made mistakes that contributed to the dysfunctionality.

We would like to believe our parents, and the family, have all the right answers and do all the right things, but family, and Life, just doesn’t work that way.

In fact. If most of us could get their ‘victim’ head out of their asses, it would become a little more obvious that the dysfunction contributed to the functional aspects of who and what we are today.

Childhood has a tendency to magnify the small things. Shit. Childhood has a tendency to super magnify the dysfunctional things.

All of this leads me back to one of my ‘quotes’ at the top of the post.

Okay.

“Okay,” according to some etymologists, was an acronym for “oll korrect” (which is slang for “all correct”).

Coming from a dysfunctional functional family has taught me many valuable lessons. Maybe the most important is that despite any dysfunction, if you do not accept being a victim, “it’s going to be okay.”

Part of being in a family is having to shares loss, pain and heartache as well as moments of joy, sharing and good intentions. Our experiences taint what we would have liked to be childhood bliss but at the same time this mixture of functional dysfunction teaches us that Life rarely turns out perfect, most of the time things, and you, are not magnificent and that … well … it is all going to be okay. In fact … I believe I could make the point that all the dysfunction is simply being part of an ‘all correct’ Life.

Life has never been perfect and never will be. Heck. Growing up is never perfect and will never be.

And while we may look back at the dysfunctional aspects and wish it could have been different you cannot go back and revise what happened. Therefore you really only have one choice: accept you are a victim of it all without becoming a victim of the experience or become a victim of the dysfunction.

Anyone and everyone can find flaws or something insufficient in us. That is simply being human. But blaming your circumstances on others <parents, childhood, God, fate> and not yourself?

C’mon.

Dysfunctionality begets functionality. That’s kinda Life’s gig.

Life has not betrayed you. No one has betrayed you. Only you can betray you on this particular topic. You have to pretty much embrace your dysfunction, and dysfunctional family aspects, on your terms and move forward.

=== 

“If your success is not on your own terms, if it looks good to the world but does not feel good in your heart, it is not success at all.”

………………………… Not My Family ……………………..

Anna Quindlen

===

So, on Thanksgiving, recognize that Life is functionally dysfunctional and that pretty much everyone has had a dysfunctional Life, childhood and family experience.

And despite it all … most of us are pretty functional.

And we are because we figure out how to accept, if not embrace, the flawed dysfunctional functional people we are as individuals as well as the individuals in our families. We figure out that despite all the dysfunction … it is all going to be okay, if we believe it will be okay.

=====

“What I hate is ignorance, smallness of imagination, the eye that sees no farther than its own lashes. All things are possible. Who you are is limited only by who you think you are.”

–

Egyptian Book of the Dead

======

There is gobs of advice information on how to communicate authentically but, in reality, authenticity comes from the soul; it comes naturally. So. I am dubious with regard to the value of the advice ‘how to be authentic’ information.

Anyway. I actually prefer discussing all of this is ‘being genuine.’

I call it genuine because authentic has become bullshit. Authentic has become business. It has become something you can learn to be – like a skill.

That’s nuts.

Frickin’ nuts.

To me it all started going awry through entertainers and people in the spotlight. I imagine every person who dances in the spotlight of fame gets coached and scripted and sculpted for the masses before stepping up to a podium or agreeing to accept the microphone and say something. I call it the ‘polishing of authenticity’. I will also call it, well, ungenuine.  I would also suggest we don’t want scripted from the people we suggest we want to know about or just know.

Ah.

‘suggest’

Here is where Authentic really goes off the rails. While yearning for this thing we call ‘authentic’, we also relentlessly parse each tone, syllable, gesture, word & thought <although mostly that is speculation on our part on with regard to what they really meant when they said what they said>. And that is where this whole thing gets slightly odd <or absurd … if not sad>.

We cannot tell what is genuine and what is not, what is authentic and what is not. That is just batshit crazy.  So we ask for ‘authenticity, seek authenticity, yet remain overly cynical of anyone actually offering authenticity and, worse, critique it fragment by fragment.

I put this in the same category as transparency. The only way to be transparent & believable is to be radically transparent. Similarly the only way to be authentic & believable is to be radically authentic.

Whew boy.

Ponder that.

Ponder how willing you are to be ‘believably authentic’ or, in my terms, ‘believably genuine.’

Ok. Let me make an example. Risking some shit from my readers, let me talk about Katy Perry <or even her ex,

Russell Brand> and authenticity and being genuine.

While people step up and speak as earnestly as possible and share truth and we consistently doubt them, there is Katy Perry who steps up in a slightly wacky persona <which you have to know is slightly scripted at minimum> and within the wackiness, uhm, seamlessly slides into a serious thought <reminder: she was quite articulate & ‘smart’ during the 2016 election>.  People got confused. Well. Some people did. How could this wacky entertainer, sometimes quirky, be smart and articulate and serious.? Well. One would almost suggest she was, uhm, being authentic in all aspects of who and what she is.

Look. I am fairly sure she is one of the more truly authentic people out in the public eye today.

I just think it’s a little out of whack that we doubt the sincere and accept the absurd.

I just think it’s a little out of whack we doubt seriousness and only see the nonseriousness.

I also think it’s a little out of whack how much we listen or do not listen for ‘things’ (cues to judge).

What I mean by that is we listen very very <very> hard for things in which we can turn to and point out flaws & ‘lies’ & things that make the person saying them ‘less than.’ And, yet, we don’t seem to listen as hard for the nuggets they share in which we can look at them and think ‘more than.’ Well. That would seem to say more about us then them, no?

Ponder.

Every time she speaks she is entertaining.

Every time she performs she seems to love what she does.

Every time she has an opportunity … she offers up something bigger & more important.

How is that different from anyone being authentic? Isn’t that almost the definition of genuine?

You speak to engage.

You genuinely agree with what you say and how you feel about what you are doing.

Every time you genuinely feel like you have something to contribute – you offer it.

Yet. The price to being authentic seems to be she isn’t being heard for the really important stuff.

Yet. the price YOU pay to being authentic seems to be you are not being heard for the really important stuff.

What a wacky world we live in these days. Who knew authentic would be so difficult.

Yes. I purposefully chose a lightning rod ‘Hollywood liberal’ to make a point. Choose your own lightning rod and see if I don’t have a point.

Anyway.

Maybe we should listen to the people who get the microphone shoved in front of their face with a little less cynicism.

Maybe we should seek to find a little more trust that some people truly are trying to tell us the truth.

Maybe we need to get better at discerning genuine versus ‘faux authenticity’ (practiced sincerity … as if that is a ‘thing’).

Maybe we need to remember you can only see as far as you think <and only hear as much as you unthink>.

Lastly. A cautionary note for businesses & brands. Brands are not people, but genuine is genuine. Deciding to ‘be authentic’ is not something you ‘decide’, you just, well, are (or you are not). My caution is the natural cynicism people have about authenticity. Because if you noted that point above, and you nodded your head, well, take note that in business that cynicism increases exponentially. That cynicism demands you don’t ‘be authentic’; it actually demands that you are authentic.

Which permits me to end where I began. You can ‘be authentic’ and maybe you can learn some faux skill to be authentic, but if you are authentic you are genuine. And genuine is invaluable in the world of business.

==========

“I prefer physical exhaustion over mental fatigue any day.”

—-

Clotilde Hesme

============

“There is a construct in computer programming called ‘the infinite loop’ which enables a computer to do what no other physical machine can do – to operate in perpetuity without tiring.

In the same way it doesn’t know exhaustion, it doesn’t know when it’s wrong and it can keep doing the wrong thing over and over without tiring.”

—–

John Maeda

=========

Well. Employee engagement is the key to maximizing productivity potential. Period. We can gussy up engagement with respect, safety, collaboration, etc, but business is about business and engagement has to do with the business of doing business well.

To be clear. I think of engagement on three levels:

• first is vision. Employees engage better, & have more interest to do so, when they not only know where the business is going, but are engaged with the vision
• second is how you go about doing business. Employees engage better, and have more interest in doing so, when they are rested, when they feel ‘psychological safety’, when they believe they are contributing (meaning) and when they get to do what they do with dignity & integrity
• third is energy. Employees engage better, and have more interest to do so, when they aren’t exhausted (mentally or physically) and are fresh.

You will find an infinite number of articles on the first and second. Heck. Even I have written about them. To me, the third is one of the least discussed and most overlooked aspect of engagement.

What do I mean? We talk about business transformation and ‘agile’ and constant innovation and relentless focus on the customer and, well, it all sounds exhausting. Add in when experts suggest leading an organization is like running a race (its actually nothing like it) and, shit, even I start feeling exhausted. Let’s be clear. Exhaustion and business is bad.

So. That said. Leading a business is more like managing the health of a body in which you do want some exercise and you do want some healthy eating and you do want to insure proper amount of sleep. Suggesting you want to run a business like you are in some marathon is silly and misguided. It is just as misguided to think about an organization like a machine with gears and moving parts and keeping it well-oiled and full of gas and shit like that.

So let’s talk about organizational exhaustion.

If you stay away from silly metaphors about what an organization is, or is not, simplistically you are trying to insure your organization is putting forth a proper amount of effort against the efforts you want it, and need it, to be working against. This is a daily, weekly, monthly and annual leadership objective. Different leaders have different styles working against this objective, but, simplistically, that is the objective.

Now. HOW you meet this objective typically takes some experience.

What do I mean? I assume most leaders do not inherently know exactly how to pace an organization. Pacing an organization takes some experience and some practice, some mistakes and some successes and then you zero in on how to do it well <or just keep getting better at it>.

Using me as an example. I liked a hard charging group when I got to a team/group management level. And I, personally, would be ecstatic if I didn’t have to sleep and I could go 24/7. In the beginning, that was my vision for my groups.

By the way, in general, good intentions/bad idea.

But what that meant was that I probably learned this lesson, pacing and applying effort appropriately, too slowly <and I most likely will have a bunch of past team members chuckling painfully in agreement>. Going hard charging all the time is not sustainable — you just have a constantly exhausted group. Effective hard charging doesn’t mean 24/7 it means picking your moments and going hard.

That said, in desiring to have hard charging organizations there are certainly some lessons learned to limit needless organizational exhaustion. Here are a couple I learned along the way:

• I had to be consistent.

It doesn’t get discussed often enough, but expectations go both ways. As a leader setting clear expectations is certainly expected <and I will mention that in my second learning>, but it really helps an organization if you establish clearly what people can expect of you – behaviorally and attitudinally.

Words surely matter.

Setting expectations surely matter.

Actions surely matter.

But consistency matters above all.

No leader is perfect and no leader will make the perfect decisions, let alone good decisions, all the time. Therefore it becomes incredibly important to just be consistent. Your organization, and specifically people, will become better accustomed to where you will be really really good and where you may be slightly off <and they will naturally accommodate both>. In other words your consistency actually offers your employees some direction for what they should do. Your best people will assess situations and know where you are consistently most likely right on, know the things you consistently overlook and know where you consistently leave some spaces for them to ‘do their thing.’

• Keep some strong threads of consistency.

Threads of consistency permit an organization to not have to think about some things. There were some really simple tactical things that I could control.

• What do you mean <clarity in articulation>
• Where are we going <set a visible North Star>
• What do you want me to do <pragmatic expectations>

If you could keep these three things solid and not have people milling about talking amongst themselves on these three questions, you were staying ahead of the game. It permits your organization to progress and not be stagnant. It permits your organization  to not invest unnecessary energy against those things and apply energy against doing shit.

Of course, a leader doesn’t have to do these things.

Of course, a leader doesn’t do these things at their own peril.

The peril? Exhaustion. frustration. Waste energy. Not doing these things has an expense to an organization and mostly that is defined by two things – time & energy. I would point out that both of those things are not infinite resources to an organization. I point it out because if they are finite than you better have them available to you when you actually need them. And that is why I chose to not use an organization as a race metaphor at the beginning, but rather an organization as a body metaphor.

Look.

As a leader of larger organization you can hide your misjudgments or poor decisions in a variety of creative ways; mostly by shifting resources from one group to another or have another department assume some different responsibilities or by shifting some people into the work gaps or to buttress the best people who are flagging with some support.

But that is also not sustainable.

The organization gets exhausted doing all that maneuvering, in addition, they get exhausted by you doing that.

I will admit that I got better at this as I moved up in responsibility. And, I will admit, I partially got better at it simply because I had more moving parts, departments and groups to manage. That is because I loved working 24/7 and I thrived with the energy of solving problems and, well, just energy. In a larger organization there is always something going on, some project or problem or initiative somewhere within an organization that needs attention or needs a little ‘push.’ This naturally permitted me to let one part of the organization ‘rest’ while another part of the organization ‘ran.’

Oh. Think about that a second or two if you will.

What I just suggested is an organization as a well-rounded circle, or the classical myth of a ‘well rounded person’, is simply a myth. In fact the idea of it creates a false, and sometimes dangerous in terms of expectations, narrative in our heads.  As an organization learns and thinks and gains experience it does not expand smoothly but, rather, raggedly. Day after day, despite the fact it may feel like business is a grind or it may even feel too fast <or too slow>  an organization is constantly running toward some thought and experience, or, leaping from danger or something  disagreeable or some problem or some success and suffice it to say it is anything but balanced. And it is certainly not creating any smooth well rounded growth.

My main point?

There is no such thing as a well-rounded person and there is no such thing as a well rounded organization. A leader may certainly aspire to create a well-rounded organization but, even at your best, the organization at any given point in time is some shape other than a circle.

The good news is that this means organizations also naturally get excited to explore the edged forays into interesting things and, in parallel, get snagged on the ragged edges of unexplored thoughts or even second guesses with regard to the lack of smoothness in what is happening in departments, groups and efforts … as well as thoughts and growth.

Yes.

I will point out that this is why an organization can feel slightly uncomfortable on occasion as employees, departments and groups wrestle with this discomfort, as well as dealing with the ragged edges constantly poking at everyone, but I will also point out that is why the things I mentioned earlier become even more important –the consistency, the clarity and the lack of chaos.

I will also point out that his kind of ‘uncomfortable’ is okay. To a leader it is actually a sign that things are going okay and the organization is not stagnant <and good leaders know how to point out good non-stagnancy to calm uncomfortable>.

All that said. I can unequivocally state that no organization is successful when needlessly exhausted. They can be tired at the end of the day, but exhaustion is a symptom not of ‘a good day’s work’, rather, unnecessary mental stress trying to get things going, understand what to do and what to say and kibitzing over why it is so hard to get what seems like normal shit done.

When an organization is running well, whether the 350 million, 350 or the 35 recognize it, there are many days when the 1, the leader, leaves the office exhausted. And the one is exhausted despite the fact that 349,999,900 people, 341 people or 34 people went to sleep that day feeling pretty good about their day and their needs & wants & hopes took one step forward that day and they are a good tired … not needlessly exhausted.

Oh. Despite the fact the one went to bed exhausted, that one will arise the next day fresh because the organization is ready to go again the next day and not organizationally exhausted (the one – leader – draws energy from a fresh organization).

I will end by pointing out that an exhausted group, an exhausted department or an exhausted organization is the sign of poor leadership. And, most importantly, it is a precursor to signs of inefficiencies and declines in measured productivity.

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“Souls are funny things. They stay constant even when the outside changes, or when the heart makes mistakes.

Souls don’t really care about good or bad, right or wrong — they’re just true.”

—

Miranda July

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“Lies and half-truths fall like snow, covering the things that I remember, the things I saw.

A landscape, unrecognisable after a snowfall; that is what she has made of my life.”

—

Neil Gaiman

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“If you cannot find the truth right where you are, where else do you expect to find it?”

–

Dogen

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Well. I almost called this “if you cannot find the truth right where you are” because it sure seems like we like to look for truth, the harshest truths, somewhere else other than where we are. Ok. What I mean by ‘where we are’ is  within us.

I admit it seems kind of crazy to look anywhere but within because, ultimately, the stability and security and outcome of our souls, ourselves I imagine, need to be grounded in some self truth:

No lies.

No bullshit.

No ‘wishes.’

Just harsh unfettered truth.

In order to be greater than the turmoil of life.

In order to stand unwavering in the storm of life.

In order to not flinch in the face disasters in Life.

Just harsh unfettered truth.

This harsh unfettered truth gives us a space. It’s kind of like the eye of a hurricane.

We draw some lines.

We create some limits.

We place some margins as a buffer.

At the center?

Just harsh unfettered truth.

I use harsh purposefully. Self reflection is always difficult. It’s tough facing some shit you most likely don’t want to face.

And admitting it?               Whew.

That’s where harsh truly comes in.

You come face to face with some shit you more than likely would rather not face about yourself and then, well, you admit that what you face is you. Well. That is, more often than not, harsh.

In fact so harsh you flinch a little.

But, in flinching internally at this point, you are empowered to not flinch when facing outwards.

You have faced your sins.

You faced your flaws.

You faced your failures.

You faced the harsh unfettered truth.

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“I speak my own sins; I cannot judge another. I have no tongue for it.” 

Arthur Miller

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I will say this. Any hope of greatness always resides within, not with out. And I would argue the harshest evaluation of your hope’s chances resides within the harsh unfettered truth within.

Now. All of this may sound like personal Life thinking. It is not.

I use these same words these days with business people about businesses and companies.

In today’s world in which there seems to be no black and white and only grays.

In today’s world in which there seems to be no facts and only what is called common sense.

In today’s world in which there seems to be no truth and only lies & liars.

In today’s world … those who strip themselves naked of anything but truth will stand out not for their nakedness but rather for their clarity of who and what they are. These will be deemed the true authentic and the true credible and the true commendable or capable of winning favorable acceptance in people’s minds.

That is a harsh unfettered truth for the few who desire distinction and success in today’s world. Well. It is the harsh unfettered truth for those who want to make their soul a little less tricky.

All that said.

Don’t flinch from your harsh unfettered truth for it contains your destiny. I do not care if you think about this as a person or as a business … just think about it. And remembered. Souls are funny things which truly can only be found by facing harsh unfettered truth.

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“Just remember, if you flinch from your destiny, you’ll never achieve your true greatness — you didn’t choose to be chosen, but being chosen means you have to choose.”

–

Charlie Jane Anders

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