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“Good people do not need laws to tell them to act responsibly, while bad people will find a way around the laws.”
Plato
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“Good buildings come from good people, and all problems are solved by good design.”
Stephen Gardiner
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This began as conversations with a number of people about technology and technology companies. But what I quickly found myself doing in conversation after conversation is shifting away from technology, specifically, and just speaking about people. What I mean by that is that we have a tendency to speak of humans in a dehumanizing way with regard to technology, i.e., some nebulous good actors and bad actors. If we strip away the word ‘actors,’ at its core we’re basically speaking of people and, therefore, discussions around technology or society or business or almost any facet of a community and civilization should revolve around what makes a person do what they do. I don’t disagree that we need some fairly heroic efforts to address our technology driven future, but maybe instead of heroic we should simply speak of behavioral values.
Which leads me to technology and the future.
That said. I do agree heroic efforts are needed to bend the arc of technology. I believe people, left to their own devices, would design a nice tech future. And while technology may be an opposing force, I would argue its business’s objectives that drive the future off course. I say that because I am less worried about ttechnology and more worried about business. Fix business and technology stuff, as well as the people stuff, will follow (in my mind). I worry a bit about bad actors, maybe a bit less than most people, because I see good actors stepping up to the plate and fighting the bad actors. If you haven’t listened to this podcast Kevin Scott , at the end he offers up his view on this (and I have stated that view for several years so I agree). It’s a good listen in general although I find he, as do most tech people, talk about rural in a very tech-centric siloed way (and I have other views about how tech could help the rural splits). Regardless. The ‘good actors’ will be the ones who recognize:
- it is a humancentric world where the optimal future is found in technology as an augmentor
- there will be uneven distribution of benefits from technology and we should seek to mitigate that
- it should be a learning-oriented future
Which leads me to who the good actors will be.
Sometimes the problem in today’s world is that it’s not particularly easy to be identify the good actors versus the bad actors especially as there is an increasing level of self-identified rebels (all proposing they are rebels for the good of people). The rebels are rarely hesitant about specifying which things, including values, they reject. The problem is everybody feels like they are rebel these days. What that means is that every one, every citizen, will at some point have some aspects of their life ridiculed by argumentative rebels. And when everyone becomes a rebel, the entire narrative will fundamentally get mired into the mud of hypocrisy. What I mean by that is a fundamental cause of disaffection is the contradiction between what any particular community, or class of people, says it believes; and what it does. These contradictions create confusion and that confusion takes on some fairly ugly hues which ultimately contaminates our view of society. The contamination is captured n some seeming hypocrisy. We may say we believe in mobility, but not for some people. We may say we believe in a Christian ethic, but not in business. Across the country we preach morality and yet certain people don’t have to play by those rules. We support altruistic endeavors, but we vilify anyone who works for it. We proclaim ourselves to be nonviolent people driven by hope and aspirations, but we insist that each person be allowed to have his or her own gun and fear ultimately drives the fundamental desire to own a gun. We preach the virtue of loyalty and business, yet we see the people who do this often reach the age of retirement spiritually empty and economically unprepared. We view success in society grounded in a creed of accumulation, but ultimately, we discover that this brings neither happiness nor stability. This creates a constant state of contradictions and hypocrisy within which good actors and bad actors battle.
Which leads me to rebels as good and bad.
So, our rebels tend to be good and bad. But maybe we should judge the rebellious a little differently accepting that the majority of life and progress is found in between the contradictions. What I mean by that is the progress typically resides in the gray. And while responsibility demands black and white, and the solutions demand a proper assumption of responsibility in the attention to the problems requiring change, the solutions are not simple nor simplistic. The true heroic rebels and the good people are those who showcase a willingness to challenge the patterns, which is not about change in particular, for it is within navigating the patterns and challenging them which instigates the change where it is needed. I would argue the truth is the rebellious shouldn’t focus on some generic set of values, but rather an increased emphasis upon the most vital of values: responsibility. And the true test of the good rebellious resides somewhere in a future where the responsibility to affect the patterns is not exciting, but merely hard work. Yeah. Less flashy victories just simply the performance over the long haul that determines the value of the rebellion and the rebellious.
Which leads me to optimism.
In a world which encourages dystopian thinking and dystopian views, optimism is often the most ridiculed of values. I will confess that throughout my life I have generally been optimistic. I often refer to myself as a cynical optimist. That said. Part of optimism is a belief that it is not illogical to trust, at any given moment, that you will survive. I find it reasonable to think of optimism in that kind of framework. It may seem naïve and uncomfortable to many people to entertain the thought of optimism, but I would be remiss if I didn’t suggest that I am impressed by the power of optimism throughout history. Simultaneously, it is fair to suggest at any given point we will go into some kind of collapse and when we do all the dystopian thinkers can say I told you so. But. Up until the “I told you so” moment, millions of businesses will have been started, millions of people will have hugged each other, millions of people will have economically improved, and millions of people will just simply be better today than they were the day before. It is with that thought I believe cautious optimism should be the foundation of mindsets, attitudes, and beliefs. I’m certainly not suggesting that we shouldn’t be mindful of the problems that we have, but the truth is we have been living with those problems for decades and in general they shouldn’t terrify us – and I think a lot more people would benefit by taking a moment and recognizing this. Look. We make progress, never as fast as we want, but the truth is the integration of opportunity is always in progress even if not always recognized. On balance I think cautious optimism is not misplaced. I think we should all have reasonable hopes that not only our own personal lives will get better, but that our communities and our countries will get better also. But in the end if you’re looking for good actors versus bad actors, I remain relatively convinced that the acceptance of responsibility will not only differentiate the productive from the unproductive, but the good actor from the bad actor. The people who organize their lives well, will probably do so around the concept of responsibility. And maybe that is where I am. The good actors are responsible. Ponder.