====

“… if you look beyond the tumult of sensational headlines and well-publicized atrocities, there’s a quiet trend of improvement throughout the world.

But although it’s sometimes drowned out by the drumbeat of fear-mongering, the progress that gives rise to hope is real and ongoing.

Adam Lee

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As we near another Christmas I don’t know if it is because I associate hope and hopefulness with Christmas or that I tend to pay attention more to the good things happening in the world (the sometimes unnoticed small steps of progress) than I do the bombastic voices of ‘everything is bad’, but despite all the noisy shitshow stuff happening, I do believe there is a quiet trend of improvement happening before our eyes.

I say that recognizing it is tough to be optimistic these days. And I don’t mean because of what is actually happening in today’s world, but rather because if you are optimistic you run the significant risk of being trampled by a herd of cynicism, pessimism and those unwilling to believe the future can be better than the past. That said. I believe the bigger challenge we face is a general reluctance to believe people can change or should be forgiven.

There is a quiet voice of positive being overwhelmed by a loud voice of ‘nothing can be good’

I mention this because I just reread an old Pope Francis Christmas homily. It was positive, hopeful, instructive and a request that we look beyond decadence and selfishness in order to raise all of human kind to a better place.

It is the kind of message you would hope a religious leader would give.

And then I made the naïve mistake of scanning the comments underneath the article <in several papers>. An overwhelming amount of comments were negative.

Either they:

<a> suggested the message was misguided <somehow some people saw it as anti-capitalism>,

<b> suggested the Pope was a hypocrite <because he represents a church with millions in assets>,

<c> the church had no basis to offer hope because of past transgressions or

<d> religion is bad and therefore what religious people say is simply fantasy <even if it is a good message>.

It is like people were seeking reason to not accept the positive message.

Let’s be clear. The Catholic Church and its history is strewn with moments of sin. And, yet, the Church has a Pope who not only accepts it, but is trying own its history. Should we judge an organization by the moments of transgression & sin <albeit they can be heinous transgressions on occasion> or by the true intent & soul of the organization and its voice for the future? That is a big question with an answer bigger than I can offer.

That said.

I find it disheartening that we cannot accept positiveness and hope without trying to burden it with cynicism or pessimism.

I find it disheartening we can’t accept heroic acts from non heroic people – when we view them in totality.

Good is good.

Hope is hope.

Heroic acts can be done by flawed people.

We shouldn’t discredit the words or the thoughts as we seek to diminish the bearers of the words & thoughts. Maybe we should seek to find the good in what someone says rather than find reasons to point out why the words are flawed or the deliverer is some insincere fraud.

This leads me to the bearers of the words & thoughts.

– Changing to do something good is being slowed by people who suggest someone cannot change.

====

“People tell you who they are, but we ignore it because we want them to be who we want them to be.”

Mad Men

====

Well. Surely doing good today doesn’t absolve you from something you did bad yesterday. And, yet, I could argue those who have made bad mistakes in the past, and recognize them as bad, are most likely the most qualified to lead today.

I scan the headlines of the papers and there are a shitload of flawed people saying a bunch of smart, positive, hopeful things.

I scan the headlines of the papers and I see article after article diminishing the people who are saying these things by pointing out past transgressions or their ‘lack of consistency’ with regard to their beliefs <so why should we believe their positive thoughts>.

Smart flawed people, who maybe had flawed ideas in the past, are often smart enough to realize they need to change or make changes.

I would like to point out that the difficulty seems to arise not in the person who has changed, but in those around the changer/doer. While the best of the best changers seek to build the new, ignoring the old, we the people, continuously fight back with the old.

Can someone actually leave the old baggage behind and move on to do better things? <a question we should all be asking ourselves in today’s world>

We seem hell bent on not letting people even try to change.

I would like to remind people of several things:

Andrew Carnegie, whose Pinkerton men shot down workers at the Homestead strike in Pittsburgh, also left the Carnegie Endowment for International Peace and an international network of public libraries.

John D Rockefeller, whose use of troops against Colorado mineworkers led to scores of deaths, including of women and children, created his foundation, so creative for young people worldwide.

Alfred Nobel, arms manufacturer and “marchand de mort extraordinaire”, set up the peace prize.

Regardless. I fully understand why some people want to hold on to the ‘better days of the past’ and nostalgically wish we could go back to many of what are perceived as ‘better ways of doing things.’

It is natural and, honestly, comforting. But I don’t understand why we far too often hold on to the ‘bad things from the past’ and pessimism/cynicism and constantly burden people who, sincerely, want to do good things, show change, and offer a better version of themselves with the intent to create a better version of the world.

Far too many people today do not see much to be upbeat about. They simply see a lot of existing problems getting worse. And because of that they are tending to gather around anyone promising a return to an imaginary past era of greatness.

Some of the best leaders today are those who were in the past, and in the past flawed, and now are new versions of themselves and do not want to return t some past but try and create a new future.

People change.

We should allow them to change.

Especially if they are one of the valuable few who see the good and hopeful and optimistic in the world. For they are the ones capable of showing us light when dark can appear to be winning. In fact, many of these people accept the quite improvements, enable the quiet improvements, and facilitate the progress that humankind deserves. Maybe we just need to stop the noise and start quietly embracing good improvement. Ponder.

“That’s one of the great things about music. You can sing a song to 85,000 people and they’ll sing it back for 85,000 different reasons.

Dave Grohl

========

As with every podcast I have ever done, after finishing my discussion with Dave Wakeman on his podcast The Business of Fun I wish I had said something and wish I had said something better. In this case it was about Ticketmaster and how they screw artists (even while making them money). This could be several discussions:

• How transactional relationships have indirect value consequences
• First impressions versus last impressions
• How first impressions frame (value) expectations and last impressions are the value received

I have no doubt Ticketmaster makes artists a lot of money. Its their slightly ruthless “ticket price optimization” strategy that I believe tends to make the value exchange a tricky concept. They treat it all as a transactional relationship (how much money can I squeeze out of this opportunity) and they ignore the value exchange relationship (value offered/value received). In their little (big) world they see the value they offer is the extraction of money from people. They exploit their position as a monopoly to do so, but that is a different discussion for a different day.

So, let’s shift to the artist perspective. Ticketmaster owns the first impression and the artist owns the last impression. Ponder that a bit. Research has shown that first impressions establish the value exchange expectations – what I expect and what I think type impressions. A great first impression often sets the bar from which the last impression typically just has to land somewhere within an acceptable range and an acceptable value exchange has occurred. I would be remiss if I didn’t point out that human bias steps into this equation. People, once having established a positive first impression imprint in their heads, almost immediately begin purposefully seeking out proof points to affirm their first impressions. That is why crappy business candidates get hired. They made a good first impression and then people went out of their way to confirm the impression rather than truly listening and assessing the candidate. Anyway. A crappy first impression can be overcome. There are first impressions, middle impressions and last impressions, all of which create the ultimate “value received” imprint and all of which are opportunities to shape value perceptions. There is even some guy who argues that when creating a message, in totality, you can leave the best impression, of highest value, if you have a slow start and conclude great <he calls it his ‘sailboat chart’>.

While I agree conceptually with him, I would argue this is not a particularly healthy strategy especially in the music industry.

• *** note: music performers clearly understand this concept. All you have to do is watch how they plan out the last song played, encores, and how they like to leave the audience every evening.

Anyway. Here’s the deal. The crappier the first impression the higher the over delivery in the last impression has to be to establish a fair value exchange. Now. To be clear. If you highly overdeliver versus crappy first impressions, you really (really) win. Over delivery, while often a bit subjective, creates incredibly high value. But think about this from the artist’s perspective. Ticketmaster creates scenarios in which they have to overdeliver EVERY NIGHT. I don’t know about you, but while I tend to believe I am fairly good at what I do, I am not sure I would be mentally in a good state if I knew I had to overdeliver every single day I went into the office. Shit. I am not sure I could. Off days? Tired days? Something happened outside of my career days? This scenario gets a bit worse if those days are actually out of my control. Which makes me circle back to Ticketmaster. I am an artist. Every day I wake up to perform and do my job (even if it is something I love doing) and someone is establishing expectations OF me before I have even stepped into my job. To be fair. An artist can see first impressions if they care to. Pick up a paper, open up a local music blog, and I would bet they will gain a fairly clear picture of how a % of the thousands who will be attending are feeling about the ticket buying process as they walk into the venue. But even while music is a business and I imagine every artist understands someone has paid money to see them and they desire to “put on a good show,” in their heads they aren’t equating ‘good show’ as a transaction, they view it as an experience. And therein lies the largest rub between Ticketmaster and musicians – transaction versus experiences. Ticketmaster in in the transaction business and musicians are in the experience business. Yet. Musicians are dependent upon someone, who has a completely different business model than they do, to enable them to do their business. And maybe somewhere in the in-between is where I dislike Ticketmaster the most. Music is clearly a business, but Ticketmaster has no interest in creating the highest value of the music business itself. That, my friends, is a parasite. A parasite that seeks to extract nutrition and exploit the context within which it exists. Ponder that.

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“Life, too, is like that. You live it forward, but understand it backward.”

Abraham Verghese

====================

“It’s the one thing we never quite get over: that we contain our own future.”

Barbara Kingsolver

=================

Thinking about what legacy you want to leave behind can make you start thinking a little bit about what you may want to stubbornly stand for and demand of Life and what you may decide to compromise with Life to insure you have something, i.e., some progress to show at the end. A significant part of this grand bargain we negotiate with Life is how we decide to compromise with those around us and those who affect the arc of our lives.

Ah.

That word “compromise.”

Therein lies maybe one of the most difficult topics of the current generation.

The topic is that the concept of compromise, meeting someone half way, giving something up and getting something back, is now a nebulous concept.

Why? Because I am not sure I know where the hell half way is.

And I tend to believe a shitload of people are standing with me, on one side or the other, not really sure where the hell half way is.

And if you cannot even see the middle ground how the hell can you figure out how to make a stand on it?

This gets compounded by a massive online communal world in which we all live side by side where even the marginalized people <real or perceived>, nutjobs & experts, now have a place to gather into likeminded groups and share as much a space as mainstream views. For good, or for bad, online any group of people can organize & mobilize & challenge the status quo … or pick & choose which status quo fits their view. The internet amplifies discourses critical of, well, any status quo you can think of.  And, as anyone could expect, all the critical discourse triggers a corresponding equal backlash from those who fear an uprooting of their beliefs <and the self identities that are inevitably attached to these beliefs>. Needless to say much of that backlash is a bit unhealthy and a lot unmoored to accepted reality.

It just becomes one huge mosh pit of criticism and cocooning of likeminded people.

Likeminded people – all who are angry.

Within all of this situation & anger civil discourse tends to be tossed in the trashheap. And maybe worse is the fact there is this ‘digging in’ aspect where we refuse to see any merit in other people’s opinions. Sadly, I can only conclude that we have lost the ability to converse, discuss, debate and have a dialogue with one another.

It seems obvious <at least to me>, but if we could figure out how to come together and compromise, that we could go a long way toward not only creating a better version of society in general, but it may give me, and all of us, at least a fighting chance with regard to where we make our own personal stand and where we compromise and how we attain the future that we contain.

As long as people cling to unbending attitudes & beliefs, the divides between us will not deepen, but will remain an unbridgeable divide.

I tend to believe most of us want better that that.

I tend to believe most of us would be willing to work to make this a better and more civil world to live in.

And if you do not embrace this thinking?

I would remind everyone that America is representative of a great compromise. The U.S. Constitution is possibly the greatest Compromise ever negotiated <it created a nation>.

But as a first step to bettering this entire situation we need to figure out how to better define Compromise.

Far too many loudmouthed people have ripped the meaning out of the word, twisted the value of the word making it seem valueless, and ultimately created an environment in which  we demonize the entire process of trying to reach compromise.

Compromise no longer means understanding your differences and working together toward a common goal, but now it seems to represent weakness, losing and not being strong enough to get what you want. This attitude and unwillingness to work together creates a dysfinctional society where the unwavering stance seems to be “don’t compromise, stick to your guns, don’t give in to the other side”.

Sigh.

Look.

I find it hard to believe that the majority of America is really that selfish and that stubborn. Sure. I know the people most passionate about any issue tend to be the ones less willing to compromise on them. And, yeah, I would guess most of us are fairly passionate about ourselves – what we decide to stand for … as well as what we will decide to sacrifice within compromise to attain some progress. But within this wacky world where no one seems to want to compromise anything on anything … well … shit … some of us are trying to think a little bit about what you may want to stubbornly stand for and demand of Life, and what you may decide to compromise with Life, to insure you have something – some progress to show at the end.

It seems like the situation we are in has arisen because we have permitted the stubborn voices of the radical marginalized <real and perceived> to drown out the pragmatic voices, the majority, of realistic positive compromise. If we want society to start working again we need to embrace compromise — and let it retain the positive definition which has served it well through time.

To end this I will go back to the beginning.

The “I” aspect.

I tend to believe all of us, with the intent of finding the best version of ourselves from which our ultimate legacy will be defined, will seek to find the balance of being stubborn and demand that Life bend to us and our principles and compromise where we make a grand bargain with Life in order to continue progressing.

Uhm.

If we believe this, then why wouldn’t we want this in Life and in business and in politics and in … well … everything.

There was a book that discussed this. In The Spirit of Compromise <Amy Gutsman and Dennis Thomson> they note that Americans support general compromise as an idea and like the idea of ‘other people’ working together to get stuff done <statistics support this in a variety of studies & polls>.

However. The authors then note that support for compromise breaks down when it addresses specific issues <Americans are much less likely to support a compromise on a specific issue>. What this means is that, as with most things in Life, we enthusiastically embrace the conceptual behavior and balk at the actual behavior.

I shared that to say compromise is complex and simple.

What I do know is that we contain our own future and building that future demands that we will have to make some compromises.  That is simple.

Making the specific choices is complex.

And while I am mostly interested in my own future and making my own compromise choices, I tend to believe we would all find the better version of ourself contained within if the society as a whole were more willing to refind the value in compromise. Yeah. I just suggested our best version is not an “I” thing but rather when we are part of the weave of societal fabric, i.e., “We” thing. Ponder.

===

“No matter how careful you are, there’s going to be the sense you missed something, the collapsed feeling under your skin that you didn’t experience it all. There’s that fallen heart feeling that you rushed right through the moments where you should’ve been paying attention.

Well, get used to that feeling. That’s how your whole life will feel some day.

This is all practice. “

—

Chuck Palahniuk

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“It’s never as good as you want it to be; It’s never as bad as it seems.”

—

William Chapman

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Well. Chuck Palahniuk writes some really deep shit. Stuff that really makes you think. That said, I have to admit, when I read the opening quote a lot of things about living Life, in business and personal, made a helluva lot more sense to me.

Maybe it’s just me, but, it seems like most of Life is tainted by sense of constantly missing ‘something’ … as in something maybe better than where we are and what we are doing and feeling or in what we have done. It isn’t always this huge disappointment. It’s just like a little nagging sliver in the palm of your hand.

All the while this sense is interposed with glimpses of … well … what is actually better. We, being we humans, naturally don’t accept the sense we missed something. Therefore we begin becoming more & more careful with how we invest our time and more careful about what we do <or don’t do>. Basically, we start treating our lives carefully assuming that if we do so, we will have less sense of something missing and more glimpses of ‘the better we feel like we are missing sometimes.’

Boy.

Are we wrong.

Boy.

We sure are investing a shitload of energy chasing something I believe Life simply dangles in front of us to tease us with thoughts of ‘what could be.’

It is quite possible we should learn to accept the nagging sense of missing something as … well … good. Good as in it makes us a little more alert for ‘things.’ Maybe it just makes us pay attention a little more.

Maybe we should accept the feeling isn’t lostness nor the thought that maybe we were not on the right path in Life.

Maybe we should just accept it as a characteristic of a good life.

Anyway. All of this leads me to a quote, and a thought, I vehemently disagree with:

======

……. me reading this quote ……

“People who succeed tend to find one goal in the distant future and then chase it through thick and thin.  People who flit from one interest to another are much, much less likely to excel at any of them.  School asks students to be good at a range of subjects, but life asks people to find one passion that they will follow forever. “

David Brooks

<The Social Animal: The Hidden Sources Of Love, Character, And Achievement>

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That is just bullshit.

Life does not ask people to find one passion that they will follow forever. That’s like saying that I love ice cream, but I am only going to eat chocolate ice cream for the rest of my life because it is my favorite flavor.

What a potentially boring life.

What a potentially ‘missed opportunity’ life.

The whole ‘passion’ discussion makes my head hurt so badly I start rubbing my temples so hard that then the sides of my head hurt too.

Let’s be clear. It is not passion <although glimpses of passion is always fun>. Life asks you to do the best, be the best and pursue what you believes makes you the best of what you could be … that’s it.

That’s what you follow forever.

Is success achieving that ‘one goal in the distant future?’ Maybe for some. But ‘people who succeed tend to find one goal and chase it’ is bullshit. What happens if I suck at picking that one goal or maybe my sense of direction sucks as I ‘go thru think & thin’ getting to the horizon <only to find I am standing in nowhere land>?

Look.

I am all for people pursuing goals.

I am all for people being passionate.

I am all for pursuing thru thick & thin <assuming what you are pursuing is ‘real’ and not some fantasyland>.

But I am not all for putting the blinders on, the bit between the teeth and then run like hell toward some goal on the horizon. I do believe you should be inspired in your actions … but inspired is very different than passion.

Passion.   I have a passion … it is for something.

Inspired.    I can be inspired by many somethings and moments and experiences and … well … you get it.

Here is a Life truth. The people who tend to succeed are inspired … by one thing or by many things … doesn’t matter. They are just inspired people. 

===

“All the effort in the world won’t matter if you’re not inspired.”

Chuck Palahniuk  

===

All that said. Let me circle back to the beginning. No matter how careful you are, no matter how much and how hard you pursue something … you will still have a sense of having missed something. Everyone has an undercurrent sense, a feeling, of missing something.

Look. We all pursue one thing — happiness. We may couch it in some ‘idea I have’ or ‘money’ or “purpose” or, well, anything else life has to offer, but we all want, and therefore seek, happiness. I would suggest what Chuck suggested we think about is not really acceptance of ‘lesser than what we want’ but rather accept the balance Life offers us.

The balance in that we will almost naturally have some sense of ‘something better’ no matter how careful we are in managing our lives or the pursuit of some goal.

The balance of actually getting a glimpse of that ‘something’ and not having rushed thru some important moment versus the missing feeling.

Well. Having said all that.

When I read the opening quote I had a better understanding of why so many people are unhappy far too often.

Because if we DON’T accept the sense of missing something as part of living a full Life … well … that means you will spend your entire life chasing that sense <to suffocate it in some way>. If you do that, well,  that pursuit will inevitably suffocate your Life <and that is an unhappy Life>. Ponder. Maybe I am missing something. And maybe I am not.

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Originally posted October 2015

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“We find the true person only through group organization. The potentialities of the individual remain potentialities until they are released by group life. Thus, the essence of democracy is creating. The technique of democracy is group organization.”

Mary Parker Follett, The New State

===

I just had a conversation about employees with a good friend of mine who runs a business where “A clients need A players” came up. To be fair, he quickly said “I know you believe all employees have at least some A-level qualities/skills.” I do. Generally speaking, I believe most businesses squash the A-level ability in most people and the waste of human potential is immense. Certainly, some people have specific skills better than other people and ambition fluctuates person-to-person (ambition should never be conflated with skills), but, there is such a waste of human potential particularly in what many call ‘the workers’ or the blue-collar jobs or what leadership typically deems “the doers.” The bottom line in the discussion I was having was “I can’t tell you if you should be hiring anyone, or even who, if I don’t know if you are maximizing the people you have.”

But let’s get to potential.

In the 1980s Professors Edward Deci and Richard Ryan from the University of Rochester defined the six main reasons people work: play, purpose, potential, emotional pressure, economic pressure, and inertia. Since then, most research has suggested the first three motives tend to increase performance, while the latter three hurt it.

• Play is when you are motivated by the work itself. You work because you enjoy it, e.g., creating learning programs or problem solving how to break through to each person. Play is our learning instinct, tied to curiosity, experimentation, and exploring challenging problems.

• Purpose is when the direct outcome of the work fits your identity. You work because you value the work’s positive impact on, or for, other human beings.
• Potential is when the outcome of the work benefits your identity. In other words, the work enhances your potential.

Since these three motives are directly connected to the work itself in some way, they will improve performance to different degrees. If we want employees to have the cognitive ability, flexibility and agility needed to solve complex problems and collaborate effectively (whether face-to-face or remotely) as well as being able to develop and apply qualities such as critical thinking and creativity, we need to consider what we can do to enable those abilities to flourish and thrive and potential seems to be a rich mine for personal progress.

Which leads me to leadership (or nudging).

The conscientious nudger seeks to design systems and processes to help people make better choices for themselves. That said. Any choice architecture begins with sensemaking. For example, losses loom larger than gains in our minds and this steers motivation within sensemaking and choicemaking. Potential is found not only in curiosity & learning but in accepted risk and acceptable losses. All of this can be crafted in effective sensemaking. What I mean by that is if everyone makes sense of situations in the same way, or with similar characteristics, the choice architecture (and its boundaries) is crafted by the sensemaking and not through any leader (this is called The Law of the Situation). Therefore, the leader simply nudges people with a common sensemaking framework toward potential solutions, nudges curiosity and nudges probabilistic thinking so that people can explore – which is where potential is always found.

 

“Having a better theory of emergent organization would have a lot of practical benefits, allowing us to generate or simplify sets of rules that will result in productive ends.”

John Miller, Science of Complex Systems

==

Unfortunately, too many leaders inhibit people from asking questions that once seemed too absurd to consider and thus they prevent people from probing for patterns and insights that once resided in the realm of the unknowable. Potential explores limits and imitations. That doesn’t mean we shouldn’t acknowledge limits but in doing so it should not amount to a dismissal of potentials.

Which leads me to principles.

Any time we seem to discuss A players, B players or any types of players we inherently create a warped competitive environment. I am not suggesting a business shouldn’t encourage some competition but it should be competing without feeling like it is competition or you are being competitive – you compete with stagnancy & entropy. This is when you are simply attempting to maximize your own potential and skills assuming your best will be, well, your best – win, lose or draw. This also assumes you believe your best will demand everyone else to bring their best so that even in a competitive environment if you ‘lose’ it Is simply because everyone played it the best they could.

So let me offer some principles:

• Human potential represents an organization’s main source of productivity

• Technology augments people, people don’t complement technology, potential emerges from augmentation

• An individual’s potential is not defined by one skill, but rather all skills/abilities (of all depths/dimensions) an individual has

• The highest organizational productivity, progress, profitability is found through maximizing opportunities efficiently and, simultaneously, effectively maintain productivity, progress & profitability

I tend to believe if you follow these principles you will just have team players, no A, B, C or whatever, and you will increase the probability these players will maximize their potential and, as a consequence, the business successes will increase. Ponder.

First. Because I am involved in business I am constantly inundated with the buzzwords associated with the “new and unique” and all the pontificators (jesters) who spout them and how people are constantly suggesting the world is changing – like it has never changed before.

Second. Because of the age I am at I am constantly inundated with how people of my generation suggest <state> how today is more difficult for people than ever before.

I admit.

I kind of chuckle when I hear all this.

I often seem to create a maelstrom of conversational misery when I state things like “change is the constant companion of every generation” … or say something like “it isn’t any more difficult for this generation it is just different.”

Frankly.

Most people my age think I am nuts when I say it.

Shit.

Most people any age.

Or think I am out of touch with what is happening around us.

Ok.

If I were sensitive, I would care. Or more likely I would care if I didn’t find quotes like this.

“… my spirit is also cheered by the obvious tendencies of the age in which we live. No nation can now shut itself from the surrounding world and trot around the same old path of its fathers. A change has come over the affairs of mankind.  … intelligence is penetrating the darkest corners of the globe.”

This sure sounds like something you may have heard on CNN or BBC from someone talking about what is happening in the Middle East or Russia.

Or maybe on CSPAN talking about the shifting global economy.

But.

Think 1850 (or abouts).

Think Frederick Douglas in a speech in NYC.

Think about the fact that each generation has faced some radical change and thought process and attitude.

Yup. The more things change the more they stay the same.

What also stays the same? Each generation gets “left behind” as another races toward what will be.

This creates friction between generations.  It is friction created because the generation always being left behind is the older one.

The one that is supposed to be smarter.

The one that is supposed to know the best.

Well.

Is this a generalization? Sure. But the truth? Mostly.

Pieces or parts smarter and know the best?  Yes. Sure.

On the whole?  Nope.

To be fair.  A minority of those being left behind actually enjoy the ride. They empower the youth. Fuel it. Guide it. Not restrict it. Those few get to enjoy a longer thrill ride.

But they are few.

On the whole the majority of an older generation holds on for dear life <a stranglehold in fact> to what they know and makes them comfortable. And it would possibly be okay if they did that and remained silent, but instead they complain about what is lost within the following generations and try and slow change.

It is too bad.

For by focusing on what is lost they neglect to have the amazing opportunity to see what is gained.

Regardless.

In the end.

Change comes upon us whether we want it or not.  As Frederick Douglas said in 1850: ‘you cannot ignore the intellect of the world.’

True in 1850.

True in 2022.

True in 2172.

Which leads me to business.

The business aspect of this thought is older generations holding on to older thoughts, or worse, older processes.

This is the craziest aspect.

Big business is always (ALWAYS) slow to change. It is part of their personal survival-thinking DNA.

But its actually death-thinking DNA.

It is death thinking because it is stratifying thinking and stratified businesses lose value in a daily basis.

Creative Destruction is all about the small (entrepreneurs) disrupting and destroying the status quo and that of ‘the big’ and through the destruction they begin recreating what is right and good for the economy.

So. After reading that you may think “old” entrepreneurs would be part of the minority “happy few change agents” (the few who recognize that the more things change the more they stay the same).

Well.

Nope.

Most typically they are actually the worst ‘non-change’ offenders.

Yes. All generations exhibit more conservative less risky behavior as they age. But. Successful entrepreneurs, turned successful independent business owners, seem to most often exhibit this conservative (on steroids) behavior. My guess it is driven mostly by fear of losing what they gained (by the way, thinking this way isn’t exactly a stupendous growth strategy nor a healthy business environment if you want to have younger people as employees). But I also believe there is an aspect of refusal to let go of things that brought them that success.

It is slightly strange, but that which made them successful they now disregard, and have discarded, under the guise of “maturity” or ‘mature businesses need to be managed differently than growth businesses’.

Oh.

And it is all compounded by their belief that past failed attempts should be avoided (even if someone has a thought on how that “failed” scenario could be viewed differently and therefore maybe the learning from that experience may have been flawed).

Now. I am not suggesting all past experience should be ignored. Or that successful entrepreneurs need to completely relive their aggressive risk (but smart) behavior that carved out their success. But older business owners need to let go of some ‘beliefs.’  Not because they are wrong, but rather because they are wrong ‘now.’ (note: yes, context matters, even with beliefs)

In addition sometimes new people provide new perspective on their growth (success & failures) experience.  The new people possibly have just seen “from the other side” and discern different learnings. They see what Taleb called “half invented ideas” and know how to fully invent them.

It is fresh perspective.

And most independent business people lose perspective as time goes on because they have cocooned themselves within their “successful behavior” <and their successes>.

Regardless.  Let me end with several overarching thoughts.

Each generation faces radical adversity.

Each generation facilitates extraordinary change (beneficial as a whole).

Each older generation is extraordinarily reluctant to release that which is comfortable to them (and what they “know” … or believe to know).

And, lastly.

We older folk, manager types, should reflect upon this.

Why?

Because we are managers. And we are managers of those who will beget what will be better than what we have done or created.  We are mangers of the future. That doesn’t diminish what we have done. And we should embrace the fact we have created an environment for others to go farther than we were able to go.

We wonder why managing young people is so difficult?

Well.

It is not because of some pop psychology generational differences.

It is because we are holding them back (in general). It’s like trying to tame mustangs in the Wild West. Except we, unlike the savvy old cowboys, don’t reflect on the beauty of the wildness of the mustang as we try and tame them. We simply see the wild untamedness and believe it is a shame they are so wild.

Older managers, to be successful, need to admire the beauty of the untamed.  And not seek to break the mustangs but rather guide their energy to enable them to take the herd to the heights it deserves.

A poetic metaphor (bad one)? Maybe.

But certainly something worth pondering.

All I really know is if you look close enough, pay attention to what really matters, the more things change the more they stay the same.

====

“How many people long for that “past, simpler, and better world,” I wonder, without ever recognizing the truth that perhaps it was they who were simpler and better, and not the world about them?”

R.A. Salvatore

====

This was going to be another rant, or criticism, of 50somethings. but, I watched a fabulous documentary on cartoonists and cartoon strips called “Stripped” which details the past, present & future of cartoons and it made me scrap my rant and begin over again.

The documentary made me think of 50somethings and how today’s “flux” found in the massive business transition taking place is affecting this generation gap unlike any other generation gap in memorable history <we can look back in time and see others but not any we have lived thru>.

I imagine while this may be about ‘letting go, holding on’ I think it is more just about recognizing the sense of ‘lostness’ that can be found in any flux.

Look.

Facing progress is one thing; facing massive cultural change is another. One permits someone to ease their way into the progress and, in some cases depending on what you do, you may even be able to ignore the progress and still maintain the life and work life you currently enjoy until you decide to stop working. On the other hand, massive cultural shift cannot be ignored. In addition the people within the shift are bombarded with an uncomfortable sense of ‘what is happening ?’ … because there is no well-defined horizon <the shift will define it in the end>.

Anyway. In the documentary some of the older more established <very popular> cartoonists just looked … well … lost. And, frankly, I think a lot of 50somethings are lost in the cultural flux created by the technology-driven/hand held technology driven Life.

This doesn’t mean that 50somethings don’t embrace the features <the smartphones, the tablets, the wi-fi> … it is just that they struggle to see or accept all the benefits.

Oh. It reminds me there is no “guide to being lost” manual you can pull off some shelf.

Regardless.

In this flux time many 50somethings want their cake and eat it too.

Want the new, but don’t want to lose the old.

Now. This ‘holding on’ aspect is truly a reflection of not only ‘it was always better when I was younger’ <and it is worse now than it was before>, but also an underlying desire to have something solid underfoot … like ‘the benefits of the way it was done before’.

Admittedly … this holding on aspect can take on some aggravating & ‘difficult to deal with’ aspects … like … they sometimes think they are living in the present <their perception> by implementing what is comfortable <the past> therefore their behavior is incredibly difficult to impact because their mind is telling them what they are doing is actually different than what they are actually doing.

Sound complicated?

You bet.

So complicated this attitude is next to impossible to change or impact.

And it gets complicated even further by the fact this 50something generation has made a lot of money doing it ‘their way’ <kind of proof for the method>. Regardless. For once I am actually defending the 50somethings. Not sympathy … just some understanding. This just isn’t a normal every day future, this is an uncharted future. One I which more of ‘the past’ is being shelved than we have seen for many generations.

===

“The past is a foreign country; they do things differently there.”

L.P. Hartley

===

It is like going to a foreign country where they may use the same words but many of them have new meanings.

They may live in a culture which values different things.

And, well, say you have been drinking coffee all your life … and … they only drink tea.

That said.

So, when facing the difference, you may know you are in a different country … and you may want to respect the way they do things … and you may want some sympathy, or help, as you get lost … uhm … but … after a period of time you start reflecting on ‘how much better this foreign country would be if they would do it our/my way.’

That’s natural.

And inevitably, as time goes on, and you get farther away from what you were comfortable with and what you know, the more you feel … well … lost.

Now.

Where I don’t have sympathy or understanding is I do believe many 50somethings are lazy. Not in terms of working hard but rather they accept what they know at the moment as ‘what is’ and remain cynical of all that “is not.” And, worse, they believe their laziness is earned, earned from years of accumulating information and knowledge and money as well as earned because it was successful.

And then?

The 50somethings place a value on this ‘thing’ they feel they have earned over time as if it was some product that had been manufactured and was ready to be sold.

The problem?

It is almost like 50somethings have forgotten that if someone is paying you a $100 they should feel like they are getting something more than $100 worth. Maybe worse they think the past learning <even though a lot it is no longer relevant> has a higher value than it does. The product has become semi-obsolete.

And.

Uh oh.

Maybe the worst? It seems like they have forgotten that knowledge actually naturally diminishes without some constant nurturing <therefore the value is actually depreciating over time>.

When will 50somethings recognize that they really have earned little <okay … less than what they think> of real value to the emerging world unless they unlearn some aspects of what we know and reapply what we do know to encourage a better future.

Well. Let me go back to defending the 50somethings and their lostness.

Unlearning is tough <and unsettling and often scary>.

Massive flux is tough <and unsettling and often scary>. Many 50somethings are just lost. They know they have value but the current value looks an awful like ‘none to limited’ value as everything swirls around us. I would also point out that I do believe many 50somethings would gladly reapply what they know to make things better if someone could just show them the path or tell them where to go and what to do.

Uh.

‘Show them the path’ and ‘tell them what to do’ , attach that to my point on ‘believe they have earned’, and you have the formula for holding on tightly.

If unlearning is tough imagine how tough it is to give up control when you believe you have earned the privilege of controlling.

I was reminded the other day that I don’t often give 50somethings credit or the benefit of the doubt.

They may be right.

The documentary reminded me that ‘lost’ is an incredibly bad feeling and when felling it … well … it often doesn’t bring out the best in people.

Which makes me ask.

If we invested the energy to help the 50something generation feel less lost, would we all benefit from how they responded when they knew where to go next?

Nostalgia, or viewing the past as something better, is one issue, but ‘lostness’ is something completely different.

Maybe I have been looking at this wrong all along.

All I do know for sure is that I may give my 50something friends a little more benefit of the doubt.

Look.

If you even partially agree with me on his ‘lost’ thought … think of the numbers … think maybe 75% of 50somethings working in the cartoon business, television business, stock trading business, travel agent business, book business <libraries, publishing>, newspaper business, well, this could become a fairly long list … a shitload of 50somethings in a shitload of industries with a shitload of quality experience … is in a shitload of hurt.

They are, well, lost.

They know their craft well. And, yet, they don’t know the world their craft lives in anymore.

This is no excuse for the curmudgeons holding on tight to the past and the way things used to be done … it is simply an explanation for why so many of them are gripping the past with white knuckles.

—

“All morons hate it when you call them a moron.” –

Holden Caulfield <Catcher in the Rye>

—

Morons is a harsh word and a harsh concept, but, let’s face it, most of us have experienced that maddening discussion where we explain that seemingly simple concept or that seemingly simple common sense point of view to someone and not only can they not grasp it, but may actually argue a completely moronic point of view that flies in the face of:

<1> facts,

<2> truth, or maybe even

<3> common sense.

In fact during the discussion we may even try several different approaches to the idea, using every metaphor <or parable or analogy> within reach to throw into the discussion that we think the person should reasonably be capable of following.

In the end, sometimes we succeed, mostly we fail and always it is painful <to us> and obviously moronic <to us>. It is painful because , yes, there are morons.

It is here I will bring up the idea of intelligence <despite the fact it may sound odd in a rant on morons>.

First.

Just to set the groundwork, most everyday functions of modern life require an IQ of around 90. Those functions include driving a car, mailing a letter, paying bills and making a bank deposit. The more specialized the function, the more intricate, the higher the level of intelligence necessary.

Second.

I am not using the term ‘moron’ as a classification of any mental deficiency despite the fact that technically ‘moron’ translates to denoting a mild mental deficiency. I am going to suggest being a moron denotes a certain deficiency just not a mental one. Therefore <here is where I link intelligence and the topic of morons> we can dispense with the idea that morons are stupid or have a lack of intelligence.

Morons are not stupid – the deficiency within morons, or being moronic, has nothing to do with intelligence <or at least IQ>. Most morons have IQs at or above 90 <I made that up but I tend to believe it>. Let me take it one step further. Try this on for size. You cannot be a moron unless you actually are intelligent. Yup. I say this because morons are actually people who have intelligence … but they waste it either by using it <their intelligence> poorly or misusing it or not even using it at all.

Wow.

Bet you didn’t think I was going to head down that path, did ya?

Morons are actually intelligent? Yup.

Morons are simply purposefully ignorant … but they are smart.

Uh oh <warning … warning ...>.

That means morons are as intelligent as you and I <okay … maybe at least me … you are probably smarter and this is simply my issue>.

All that said it suggests that the moronic issue resides elsewhere than intelligence.

Robert Heinlein said that stupidity characteristics <or characteristics of morons> are actually tied to ignorance <so I am going to steal that idea because I agree with Bob>.

He suggests that stupidity cannot be cured using money, remedial education or some governmental edict because inevitably it resides within a different reason – a purposeful or intentional ignorance.

Purposeful.

Hmmmmmmmmmmmmmm …

This means that morons actually know something to be wrong with themselves <it may be subconscious but somewhere within they understand>. They are intelligent enough to understand and, yet, rather than correct themselves and abandon that ‘something’ they practice intentional ignorance clinging to that ‘thing’ and inevitably insist that they are right and everyone else is wrong.

And this is where morons are dangerous.

Very very dangerous.

—

“Because, fanaticism and ignorance is forever busy, and needs feeding.

And soon, your Honor, with banners flying and drums beating, we’ll be marching backward, backward, to those glorious ages of the 16th century, when bigots burned the man who dared bring enlightenment and intelligence to the human mind.”

Clarence Darrow <Inherit the wind>

===

Morons march backwards. Busily marching themselves and trying to herd the rest of us backwards to some glorious age.

It is a Life truth that fanaticism & ignorance is forever busy <and a busybody>. I fully understand that fanaticism and ignorance are often impossible to extinguish, but that doesn’t mean it should be tolerated. Particularly if it is actually harmful.

Regardless. Tolerance, in the end, is an acceptance of the morons. And with this acceptance, albeit grudging acceptance, the morons simply see it as permission to be moronic and they gladly step up <in their forever busy way of theirs> and do harm. Harm in the form of stopping <or even reversal> of progress — harm in marching us backwards. Or they teach and promote falsehoods to others <others including children which is disturbing> with the hope that this younger generation will grow up and can possibly march us backwards.

All this translates into a lot of time and effort and energy lost as ignorance and its byproducts step up and suck time & energy from progress.

Ok. A Bruce thought.

I believe we can no longer afford the luxury of moronic ignorance or tolerate the presence of morons. Tolerating them leads to the creation of a sense that this moronic ignorance actually equals some sort of knowledge <which then makes them some sort of “knowledgeable person” and you know where that leads – ‘trouble in River City’ to quote The Music Man.

==

“<there is a> … false notion that my ignorance is just as good as your knowledge.”

Isaac Asimov

==

Morons are wily. They have the notion that their smarts, combined with their purposeful ignorance, is just as good as real unfiltered knowledge. This is tiring to deal with. In fact, if you find yourself surrounded by morons, rather than just shake your head, you have to purposefully accept the challenge to deal with their moronic thinking with the knowledge that they actually have the intelligence to be non-moronic <but actually choose to be moronic>. Wow. Just typing that made my head hurt.

It would take a monumental effort to create the unlikely evolutionary change where morons become extinct <that may be an unattainable objective but it is certainly an admirable objective>. And it will take your best monumental effort to deal with a moron because there are instances where the lines are blurred and where argument and debate and discussion regarding two sides of an issue are actually warranted.

But.

You should seek solace in that there are also issues where right is right, and wrong is wrong, and anyone who argues it looks like the guy who believes Yoda exists somewhere and The Force can be attained with focus & practice.

Oh.

Here is where morons really thrive. Numbers & science & studies & statistics <oh my>.

Science is smart and science is stupid. Both are true and there could be studies done to prove it. One of the smart/stupid things about science is something called the ubiquitous study. They are excellent scientific research formats but while all studies <and most research in general> are interesting they do not reveal eternal, all-encompassing truths.

They simply provide a glimpse into one small, carefully cordoned off area of interest. Extrapolations from the data are based on statistics and therefore do not necessarily apply to everyone and everything. I say that because in today’s world we seem to find exorbitant comfort worshiping at the altar of the ‘numbers’. All of us seem to be considering study results and numbers to be the indisputable truth.

What a fantasy.

But it is often a fantasy land morons live, eat & drink in <and thrive in like a bacteria in a petri dish>>. Numbers are their friends and constant companions.

Huh?

Morons thrive on the isolated statistic.

Some random factoid or piece of information that has no context nor admits it has Truth only within a limited set of circumstances. And they win a shitload of debates using this technique.

How does all this happen?

Well. It sounds simplistic, but I believe we allow it to happen for a couple of reasons. First is a well-intentioned, but subverted belief in freedom of speech. Subverted because inevitably it is often simply ‘freedom of opinion’ these days. What I mean is that we often do not demand accountability for facts with opinions. We feel it isn’t worth investing the energy to make someone fully accountable for their opinion.

Second is ‘opinion’ forces us all to seek something tangible in which to reach some conclusion therefore we seek statistics or numbers to identify truth <and isolate something we can all agree on>. And numbers do not necessarily translate into Truth. Especially isolated non-contextual numbers. I could also argue that we too quickly accept something as a fact without attaching the context that makes it factual.

In the end we seem to be damned by a society that has ingrained in us this strange belief that because we encourage freedom of speech and freedom of thought that all ideas deserve respect and consideration that no one individual <or idea> is “better” or more “worthy” of consideration than any other.

What a bunch of bullhockey.

This has created an environment in which any moronic idea can hover around like an aggravating gnat as legitimate idea.

It is crazy.

A moron is a moron.

A moronic idea is a moronic idea.

It is time that we learned to have the balls <or spine if you are a woman> to call out the morons.

Morons don’t like to be called morons.

Why?

Because they are frickin’ intelligent enough to know better than skate by on shallow feelings and beliefs.

And all the while you must swim in the shallow end of the intellectual debate to debate with them you must be careful of your own ignorance more than theirs because purposeful ignorance does have a sneaky way of creeping up on you.

What I mean is that it is easier to be a moron than to not be a moron. It takes less work, intellectually and curiosity, to maintain an ignorant point of view than it takes to not only grow personally but to actually help a moron grow <which is a quite taxing job>. Frankly it is just easier to quit debating than to take on a moron. I imagine it becomes a test of character.

Regardless.

I imagine in the end that is my point <the test morons give us day in and day out>.

Morons are morons because they are smart enough to engage in purposeful ignorance.

To be ignorant on purpose?

Yikes.

You would have to be a moron.

But.

In the end morons hate to be called morons simply because they are smart enough to know they could do, and be, better. Even morons know somewhere under their purposeful ignorance they should be better than what they are. I imagine the only way to beat morons is to actually get them to face that fact.

Wow. There is a tough job.

But. We cannot let the morons win. Purposeful ignorance is a disease. A disease that can affect entire civilizations & cultures. That thought makes it scary to even think about tolerating the moron. Ponder.

===

“Everything solid melts into air.”

Marx and Engels

We talk about uncertainty in a number of ways, but for most everyday people its experienced like quicksand – the ground you are standing on, solid, melts into air. It’s a shock to the system. It’s kind of like someone you trusted suddenly becomes untrustworthy or an institution, which has reliably met its responsibility, is suddenly unreliable and exploitive.

Anyway. So google uncertainty you will gets millions of hits with tips to deal with or coping with, but none on the moment in which solid melts into air. This is a really important point because, conceptually, ongoing certainty degrades thinking and while research suggests ongoing uncertainty upgrades thinking, there is the wretched space in-between. It is within this in-between answers are elusive, it is difficult to discern right from wrong and much of what was important has simply melted from solid to air.

Which leads me to society.

For a variety of reasons, a lot of what people deemed as part of ‘solid society’ has melted into air. As a consequence, we are seeing is the emergence of a new social configuration that may be at odds with the ideas that constituted the beginnings of the social life as they have developed up until now. This social transformation involves major efforts by individuals within that society to redefine their social places with the outcome of these efforts almost always being uncertain and, yet, driven by a certainty of some purpose. It is the odd conflict a feeling like their social identity has been uprooted and therefore attacking social configuration to actually uproot social identities as they are currently defined. What is at stake is certainly a new relationship between individual interests, social rights, and economic efficacy. But the outcome, in terms of a new solid fusion of all of these things, is uncertain. It is interesting that in this uprooting we are simultaneously seeking freedom for self and, yet, defining bounded social practices.

Which leads me to individualism as solidity.

Right or wrong, many people shrink back into individualism when faced with a moment of solid melting into air. This is important because virtually all the present major social issues focus on the individual right to self-define one’s situation and possibilities for action and on the definition of the boundaries and rights of the collective an individual is associated with. Much of this tension emerges from a foundational belief that human beings are not only enabled, but compelled to self-create their own rules of life. This is a semi-important thought because nobody ever creates rules from nothing in an empty space – context and history matters. It was Karl Marx who said “human beings make their history themselves but they do not do so voluntarily, not under circumstances of their own choosing, rather under immediately found given and transmitted circumstances.” I imagine my point here is that when something solid melts everyone struggles a bit to be able to proactively reflect on underlying assumptions. I believe it was Andrew Grove of Intel who used the term ‘learning to effectively worry.’ You worry, a bit, about some of the basic assumptions commonly made and whether they work within the situation at hand – or do they put a modeling constraint on which, in this situation, can be set aside.

This means, in the moment, someone needs to assess how the mood, or your mood, affects how you are addressing the situation. While this unique type of uncertainty tends to breed some aspect of fear (uncertainty itself), how you are framing the situation affects the mood – problems create anxiety (and desire for probabilities rises) and opportunities breed optimism (and increased risk acceptance).

Which leads me to recreating something solid.

The ability to regulate, and reshape, our own attitudes & behavior provides us the hope that melting is fleeting and navigating the sheer complexity of a seemingly simple moment between solid and melting is possible. The suddenness of solid melting into nothing does not, and should not, imply total destruction of all, and everything, that is solid. Most often when solid melts into air it is simply taking some time to reshape itself into something sold again. It may not be the same ‘solid’ as before, but it will end up just as solid. It is within that, well, where we escape the series of quicksand solid-to-air moments. Ponder.

What day is it? It’s today.

“My favorite day”

–

Pooh

Happy Thanksgiving.

It’s been an odd year and this will be an odd Thanksgiving but possibly a bit less odd than in the past several years. That said. This past years has been a nutty year in a string of nutso years. So, maybe, of all years, we can ignore the dysfunctional family, the crazy uncles, politics and the general discomfort of gathering over a big turkey. Maybe this Thanksgiving we should start thinking of it as the first of favorite days.

Because, yes, every day was Pooh’s favorite day. This is actually a nice attitude <of course he did have fluff for brains>. Its not really any positivity mumbo jumbo its just more about having hope. If every day is your favorite day, that means you think there must be something hopeful that will occur, or, at least the possibility of something good & hopeful. And you know what? Pooh’s right. If you pay attention, look around, something good usually happens every day. Which, well, means that every day can be your favorite day.

Look. Today may not be my favorite ‘favorite’ day, but it is certainly a good day to say thanks for whatever Life has given you.

‘Cause we all have been given something <even if it seems hard to find it on occasion>. This year has been a tough year. Everything got shaken like an etch a sketch (again) which made good plans go astray and new plans get re-planned and, well, plans went to shit. That doesn’t mean some good things didn’t happen just that more often than not they happened without a plan (which then makes them seem either lucky or non-repeatable).

So maybe I am suggesting this Thanksgiving maybe you can not only give thanks to the people around you, but thanks for some plans not going to shit and some going to shit and you created some things to go well and maybe, just maybe, you had more favorite days then you think you did.

Look around. Think about it. Find it. It is always worth the time and effort to do so.

Plus.

It gave me an excuse to use a Pooh quote.

Happy Thanksgiving.