======================= 

“It’s easy to make a buck.

It’s a lot tougher to make a difference.” 

—–

Tom Brokaw  

============================ 

“In a dream world, everyone is treated with the same amount of respect. But until we reach that goal, I will lend my ear, I will lend my voice to any boy, girl, man or woman who does not feel like they can protect themselves.”

———-

Jennifer Lawrence

===========

Well. When you get to my age you sometimes pause and think “has anything I have done really made a difference.”

I tend to believe it is a reflective thing we naturally do because most of us have invested gobs of energy in some career, gobs of energy outside of the workplace with home & family responsibilities as well as gobs of energy in at least some ‘self fulfillment’ stuff.

We kind of want to assess life in maybe an ROI type way. That ROI idea may sound a little weird, but starting all the way in grade school where they pound into your head you should be involved in extracurricular activities <on top of schoolwork> all the way throughout your career you tend to measure your Life in an “energy-to-achievement” ratio way.

To be clear <part 1>.

We draft resumes being encouraged to espouse “differences we made on a business” wherein we take basic responsibilities, shit we are paid to do, and stretch it out into some dramatic outcome. Our professional lives seem to be driven into some simplistic ‘where I made a difference’ encapsulation which sadly derives it of the true rich & royal hues.

And, yeah, that matters. It matters because it is, more often than not, in those swirling colors where you personally find satisfaction – and meaning.  Yet, almost all of us distill our differences into simplistic black & white terms, or, in other words, we are encouraged to sell ourselves as “I am a good ROI.”

Now.

To be clear <part 2>.

This ‘pause & think’ isn’t about doubting any personal ability, or smarts or even accomplishments. I assume I am not that different than most people my age that I assume I have some ability, some smarts and some accomplishments.

The ‘pause & think’ is more about the ‘degree of.’

Am I really that good?

Am I really that smart?

Are my accomplishments really that good?

You start thinking about whether you have truly made a difference or if your “wins & accomplishments” were simply pedantic grind-it-out every day shit and that your losses were losses that didn’t mean anything anyway. Or, in other words, we are encouraged to think of our lives as “was I a good ROI.”

Now.

If you truly think about that you start thinking about what you have done and ROI.

=================

“Hey, if I am going to lose, let me lose doing something.”

Sam Seaborne

=================

Ok. I say all that because I received a couple of unexpected messages recently. The kind of messages that makes you pause & think … “maybe I did make a little bit of difference in some corner of the world”:

—————

Hi Bruce! I hope you’re doing well! It’s been a little while since we’ve talked. I just caught up with +++++ and a group of <college> students in Chicago last week. You set such a great example of leadership and teaching young people, including myself, a few years ago. I can only hope to have the same impact on this new group of students. I sincerely hope you’re doing well and I hope to keep in touch!

—————————–

Thank you so much, Bruce. You know I think about the day you pulled me into that little conference room at 151 W. 4th Street to tell me you were bringing me on to +++++++ – a lot. You saved my career that day. I will always be grateful to you for teaching me so much over the course of that year. Thank you for everything.

——————–

I am fairly sure no one gets a lot of these messages so I am fairly sure almost everyone cherishes them. They reflect some “return” on whatever we have invested.

But. You know. It is quite possible I look at ‘making a difference’ and my own personal ROI a little differently than a lot of other people. I know I would love to leave behind a legacy-like idea but, maybe more importantly, I would like to leave behind a legacy of ‘he made a difference’ – however that comes to Life.

That drives me and what I do and say <and write>.

The dilemma with pursuing thinking like this is while it has a high appeal for success <because it means ‘something’>, it is difficult, time consuming, <honestly> has a relatively low chance of success and is not the kind of thinking that really pays the bills. I imagine any life ‘purpose’ decision, combined with the fact you have to sustain and maintain everyday life responsibilities at exactly the same time, makes you ponder this unfortunate dilemma.

I can unequivocally state anyone who makes a conscious decision to ‘want to make a difference’ should make sure they think that decision through. It is not one to be made flippantly and while I shared a couple of notes which makes it all worthwhile to me, mostly you do not get much positive feedback.

That said.

I will offer a thought as you think about the dilemma.

Some guy named John William Atkinson wrote Motivational Determinants of risk-taking Behavior in Psychological Review in 1957. He suggested that if you can choose the grade of complexity <difficulty> of a task most of the decisions are taken in a mid-complexity-level. Too easy tasks or too difficult tasks can neither provoke a strong feeling of satisfaction nor a strong disappointment and vice versa.

Highly motivated people often choose a realistic complexity of tasks whereas low motivated people choose tasks that are finally to easy or too difficult for them.

But. Here is where I think I would sit good ole JW Atkinson down and have a debate. If I set aside the fact bills have to be paid at some point, I would say he doesn’t give ‘appeal of success’ enough emphasis. Especially if the appeal of success is tied to “doing something” or maybe better said ‘doing something that may truly matter.’

Huh? As Sam Seaborne says “if I am gonna lose let me lose doing something.” What I mean is that if you consciously decide to ‘go big and win big <or lose big>’ your satisfaction criteria changes and, therefore, you are willing to plow your way through more complexity and difficulty.

Look. I don’t think I am different than most people. We all want to ‘do something.’ Deep in our heart of hearts we want to know that we have done something that matters. I imagine, in a ‘big impact’ thought kind of way, somewhere in all of us we would like to leave the world a better place than the way we found it <and everyone can define the extent of ‘better place’ in their own minds>.

A friend of mine once pointed out that this ‘go big ideal’ can often simply be making a smaller difference in someone’s life. He is right. And if that is as good as it gets, well, that ain’t bad. But sometimes the desire to ‘do something’ is bigger than individuals or individual moments. That doesn’t make it ‘better’; just bigger. Bigger as in my case I take ‘world’ literally and not figuratively.

That ‘bigger’ matters because Atkinson is suggesting that the size of the ‘do something’ legacy task can often lead to a complexity that increasingly makes it difficult to be successful <but the prize more tantalizing>. I think what he misses is that a desire to make a difference can mentally shake the motivation etch a sketch.

Anyway.

At some point I think we all make some decisions on whether to compromise ‘greater purpose’ versus ‘everyday grind it out needs & responsibilities.’ Day to day responsibilities <not just bills but true responsibility to others who count on you> is a real life factor in whatever you decide to do or not do. It’s not like you have a blank Life sheet and put on it “do something that matters.”

The sheet is never blank.

You have cars, mortgages, children, mates/partners, work obligations, general shit that needs to get done. In fact, if you think about it too much, you will start thinking “holy shit, I want to make a difference but how the hell does it all happen?”

Well.

In the kindest sense you learn to balance or juggle.

In its harshest sense you compromise.

I would argue far too many of us confuse those two things and more of us actually compromise than we juggle. And I fear compromising has left far too many people numb to life or maybe just numb to their dreams. Or maybe, more specifically, numb to ‘doing something.’ or, maybe worse, numb to making a difference.

Me? I think I have always had some fear of that numbness if I end up compromising and avoid it like the plague.

I don’t know. What I DO know is that when you get to my age you focus a lot less on the ‘what did I do’ and ‘what did I not do’ and ‘compromise’, and a lot more on “difference achieved.”

Sure. I, as everyone else, certainly want to be happy. Live. And love. And be loved. Travel. See things. Meet people. Meet more people. Learn. And have offered some value in all that.

But, today, I’m focused on “doing something that matters.”

====================

“The biggest human temptation is to settle for too little.”

Thomas Merton

=============

Did I really do something that can leave the world a better place?

Did I really do something that made a difference?

Atkinson is/was probably a shitload smarter than I, but I gotta tell ya … even with all of his complexity & poor likelihood to succeed thinking, well, in my mind if you even have a glimmer of hope of getting to do something big … something really big … something that matters in a big way … something that someone would know really made a difference … I think you gotta go for it. It sure seems like you would want to do something, anything, which lends a voice to those who aspire to greater things themselves.

I mean, what the hell, if, in the end, I am going to lose or look like a loser, I want to know I lost doing something. In my mind I want to work hard at making a difference so that at some point, when all is said and done, there was a bunch of people saying “I wish I had sent Bruce a note.”

‘Cause I don’t need the notes. I just need to know they felt like they should have. In other words. I made a difference.

Just to close off this thought:

====================

“You know the Greeks didn’t write obituaries, they only asked one question after a man died, ‘Did he have passion?’”

quote from the movie Serendipity

====================

Even at my age making a difference can happen starting today. As I wrote in my obituary post years ago:

An obituary is not about what you can undo from what is done.  You don’t undo. It’s about moving on.

That, my friends, is a big thought.

Because a lot of people want to go back and fix or ‘undo.’

 Once again.

 You can’t. 

But obituaries can be written at any time.  In fact.  Many obituaries are written … well … when they are written … and that means they are written with “what is” as the case and point.  I guess what I am suggesting is that you can choose to unburden yourself from the past at any point. The good, the bad, the indifferent … none really matter.

Write your obituary from today on.

In other words, start making a difference today if you have not already.

In other words, seek to maximize your ROI to the world around you.

=======

“I am the sea and nobody owns me.”

Pippi Longstocking

======

i would fight myself if i could

(letthechipsfallwheretheymay)

========

So. “Not being owned” sounds like a simple thing. Yet. Over and over <and over> again we permit something, or someones, to own a part of you.

It can be direct or it can be indirect.

It can be consciously or subconsciously.

To be clear.

This is not a society thing <albeit society is a nasty twit on occasion>; this is a self thing.

And this is not a corruption thing <albeit money is a nasty twit on occasion> … this is a self thing.

So what do I mean by a self thing?

One of the very very few things you can actually control in life is “self ownership.”

Owning who you are as a person. Owning your integrity. Owning your character, dignity and moral compass. And, I imagine, owning your behavior & attitudes. These are all things clearly in your control. These are all things, clearly, you own.

Now. This ownership isn’t easy. It isn’t because what you own, well,  there are a shitload of people and things and Life are constantly seeking ways to steal it. Yeah. I said steal. They try to wrest all of, well, “you” out of your control so they can steal it and replace it with something they would prefer (or want).

Please note: I will also say owning a good security system will not do shit for you.

You need to learn self-defense. And by self defense I actually mean defending against your self <and not someone or something else>. You have to choose to fight – that is your choice.

Fight against some nasty instincts <which more often than not head you in the wrong direction>.

Fight against temptation <of which the world has an endless array it constantly parades in front of you>.

Fight against some internal mind games <think doubt, fear, acceptance, etc.>.

Regardless. Many of us flippantly state “I am my own person and nothing owns me” and, yet, under the glaring spotlight of truth & reality we will find that more of us is owned by someone or something than we would like.

So what do we do when that happens?

Many of us shrug our shoulders when faced with this harsh truth and say “those are not the important things” or “that’s just Life.”

Well. Here is some harsh truth you better get a grip on. It is not ‘just Life’ and they are not just ‘little unimportant things.’ It is your Life and they are your things.

More of us should stop, take a moment, and think about whether we want to react to external ownership efforts <stealing> or proactively “fight myself” over the right to own myself. Yeah. Sometimes you not only have to be aware of what you own, you also have to be aware enough to fight your instincts to let them be stolen. Let them? Yes. We do it far too often because its either not important enough in that moment or maybe just too hard to fight at that moment. Be careful. Be careful because those moments can add up fast.

Anyway.

Each of us is the sea and no one owns a sea. Do not be owned.

Ponder.

==========

“Life, too, is like that. You live it forward, but understand it backward.”

Abraham Verghese

====================

“It’s the one thing we never quite get over: that we contain our own future.”

Barbara Kingsolver

=================

Thinking about what legacy you want to leave behind can make you start thinking a little bit about what you may want to stubbornly stand for and demand of Life and what you may decide to compromise with Life to insure you have something, i.e., some progress to show at the end. A significant part of this grand bargain we negotiate with Life is how we decide to compromise with those around us and those who affect the arc of our lives.

Ah.

That word “compromise.”

Therein lies maybe one of the most difficult topics of the current generation.

The topic is that the concept of compromise, meeting someone half way, giving something up and getting something back, is now a nebulous concept.

Why? Because I am not sure I know where the hell half way is.

And I tend to believe a shitload of people are standing with me, on one side or the other, not really sure where the hell half way is.

And if you cannot even see the middle ground how the hell can you figure out how to make a stand on it?

This gets compounded by a massive online communal world in which we all live side by side where even the marginalized people <real or perceived>, nutjobs & experts, now have a place to gather into likeminded groups and share as much a space as mainstream views. For good, or for bad, online any group of people can organize & mobilize & challenge the status quo … or pick & choose which status quo fits their view. The internet amplifies discourses critical of, well, any status quo you can think of.  And, as anyone could expect, all the critical discourse triggers a corresponding equal backlash from those who fear an uprooting of their beliefs <and the self identities that are inevitably attached to these beliefs>. Needless to say much of that backlash is a bit unhealthy and a lot unmoored to accepted reality.

It just becomes one huge mosh pit of criticism and cocooning of likeminded people.

Likeminded people – all who are angry.

Within all of this situation & anger civil discourse tends to be tossed in the trashheap. And maybe worse is the fact there is this ‘digging in’ aspect where we refuse to see any merit in other people’s opinions. Sadly, I can only conclude that we have lost the ability to converse, discuss, debate and have a dialogue with one another.

It seems obvious <at least to me>, but if we could figure out how to come together and compromise, that we could go a long way toward not only creating a better version of society in general, but it may give me, and all of us, at least a fighting chance with regard to where we make our own personal stand and where we compromise and how we attain the future that we contain.

As long as people cling to unbending attitudes & beliefs, the divides between us will not deepen, but will remain an unbridgeable divide.

I tend to believe most of us want better that that.

I tend to believe most of us would be willing to work to make this a better and more civil world to live in.

And if you do not embrace this thinking?

I would remind everyone that America is representative of a great compromise. The U.S. Constitution is possibly the greatest Compromise ever negotiated <it created a nation>.

But as a first step to bettering this entire situation we need to figure out how to better define Compromise.

Far too many loudmouthed people have ripped the meaning out of the word, twisted the value of the word making it seem valueless, and ultimately created an environment in which  we demonize the entire process of trying to reach compromise.

Compromise no longer means understanding your differences and working together toward a common goal, but now it seems to represent weakness, losing and not being strong enough to get what you want. This attitude and unwillingness to work together creates a dysfinctional society where the unwavering stance seems to be “don’t compromise, stick to your guns, don’t give in to the other side”.

Sigh.

Look.

I find it hard to believe that the majority of America is really that selfish and that stubborn. Sure. I know the people most passionate about any issue tend to be the ones less willing to compromise on them. And, yeah, I would guess most of us are fairly passionate about ourselves – what we decide to stand for … as well as what we will decide to sacrifice within compromise to attain some progress. But within this wacky world where no one seems to want to compromise anything on anything … well … shit … some of us are trying to think a little bit about what you may want to stubbornly stand for and demand of Life, and what you may decide to compromise with Life, to insure you have something – some progress to show at the end.

It seems like the situation we are in has arisen because we have permitted the stubborn voices of the radical marginalized <real and perceived> to drown out the pragmatic voices, the majority, of realistic positive compromise. If we want society to start working again we need to embrace compromise — and let it retain the positive definition which has served it well through time.

To end this I will go back to the beginning.

The “I” aspect.

I tend to believe all of us, with the intent of finding the best version of ourselves from which our ultimate legacy will be defined, will seek to find the balance of being stubborn and demand that Life bend to us and our principles and compromise where we make a grand bargain with Life in order to continue progressing.

Uhm.

If we believe this, then why wouldn’t we want this in Life and in business and in politics and in … well … everything.

There was a book that discussed this. In The Spirit of Compromise <Amy Gutsman and Dennis Thomson> they note that Americans support general compromise as an idea and like the idea of ‘other people’ working together to get stuff done <statistics support this in a variety of studies & polls>.

However. The authors then note that support for compromise breaks down when it addresses specific issues <Americans are much less likely to support a compromise on a specific issue>. What this means is that, as with most things in Life, we enthusiastically embrace the conceptual behavior and balk at the actual behavior.

I shared that to say compromise is complex and simple.

What I do know is that we contain our own future and building that future demands that we will have to make some compromises.  That is simple.

Making the specific choices is complex.

And while I am mostly interested in my own future and making my own compromise choices, I tend to believe we would all find the better version of ourself contained within if the society as a whole were more willing to refind the value in compromise. Yeah. I just suggested our best version is not an “I” thing but rather when we are part of the weave of societal fabric, i.e., “We” thing. Ponder.

===

“No matter how careful you are, there’s going to be the sense you missed something, the collapsed feeling under your skin that you didn’t experience it all. There’s that fallen heart feeling that you rushed right through the moments where you should’ve been paying attention.

Well, get used to that feeling. That’s how your whole life will feel some day.

This is all practice. “

—

Chuck Palahniuk

====

“It’s never as good as you want it to be; It’s never as bad as it seems.”

—

William Chapman

====

Well. Chuck Palahniuk writes some really deep shit. Stuff that really makes you think. That said, I have to admit, when I read the opening quote a lot of things about living Life, in business and personal, made a helluva lot more sense to me.

Maybe it’s just me, but, it seems like most of Life is tainted by sense of constantly missing ‘something’ … as in something maybe better than where we are and what we are doing and feeling or in what we have done. It isn’t always this huge disappointment. It’s just like a little nagging sliver in the palm of your hand.

All the while this sense is interposed with glimpses of … well … what is actually better. We, being we humans, naturally don’t accept the sense we missed something. Therefore we begin becoming more & more careful with how we invest our time and more careful about what we do <or don’t do>. Basically, we start treating our lives carefully assuming that if we do so, we will have less sense of something missing and more glimpses of ‘the better we feel like we are missing sometimes.’

Boy.

Are we wrong.

Boy.

We sure are investing a shitload of energy chasing something I believe Life simply dangles in front of us to tease us with thoughts of ‘what could be.’

It is quite possible we should learn to accept the nagging sense of missing something as … well … good. Good as in it makes us a little more alert for ‘things.’ Maybe it just makes us pay attention a little more.

Maybe we should accept the feeling isn’t lostness nor the thought that maybe we were not on the right path in Life.

Maybe we should just accept it as a characteristic of a good life.

Anyway. All of this leads me to a quote, and a thought, I vehemently disagree with:

======

……. me reading this quote ……

“People who succeed tend to find one goal in the distant future and then chase it through thick and thin.  People who flit from one interest to another are much, much less likely to excel at any of them.  School asks students to be good at a range of subjects, but life asks people to find one passion that they will follow forever. “

David Brooks

<The Social Animal: The Hidden Sources Of Love, Character, And Achievement>

=======

That is just bullshit.

Life does not ask people to find one passion that they will follow forever. That’s like saying that I love ice cream, but I am only going to eat chocolate ice cream for the rest of my life because it is my favorite flavor.

What a potentially boring life.

What a potentially ‘missed opportunity’ life.

The whole ‘passion’ discussion makes my head hurt so badly I start rubbing my temples so hard that then the sides of my head hurt too.

Let’s be clear. It is not passion <although glimpses of passion is always fun>. Life asks you to do the best, be the best and pursue what you believes makes you the best of what you could be … that’s it.

That’s what you follow forever.

Is success achieving that ‘one goal in the distant future?’ Maybe for some. But ‘people who succeed tend to find one goal and chase it’ is bullshit. What happens if I suck at picking that one goal or maybe my sense of direction sucks as I ‘go thru think & thin’ getting to the horizon <only to find I am standing in nowhere land>?

Look.

I am all for people pursuing goals.

I am all for people being passionate.

I am all for pursuing thru thick & thin <assuming what you are pursuing is ‘real’ and not some fantasyland>.

But I am not all for putting the blinders on, the bit between the teeth and then run like hell toward some goal on the horizon. I do believe you should be inspired in your actions … but inspired is very different than passion.

Passion.   I have a passion … it is for something.

Inspired.    I can be inspired by many somethings and moments and experiences and … well … you get it.

Here is a Life truth. The people who tend to succeed are inspired … by one thing or by many things … doesn’t matter. They are just inspired people. 

===

“All the effort in the world won’t matter if you’re not inspired.”

Chuck Palahniuk  

===

All that said. Let me circle back to the beginning. No matter how careful you are, no matter how much and how hard you pursue something … you will still have a sense of having missed something. Everyone has an undercurrent sense, a feeling, of missing something.

Look. We all pursue one thing — happiness. We may couch it in some ‘idea I have’ or ‘money’ or “purpose” or, well, anything else life has to offer, but we all want, and therefore seek, happiness. I would suggest what Chuck suggested we think about is not really acceptance of ‘lesser than what we want’ but rather accept the balance Life offers us.

The balance in that we will almost naturally have some sense of ‘something better’ no matter how careful we are in managing our lives or the pursuit of some goal.

The balance of actually getting a glimpse of that ‘something’ and not having rushed thru some important moment versus the missing feeling.

Well. Having said all that.

When I read the opening quote I had a better understanding of why so many people are unhappy far too often.

Because if we DON’T accept the sense of missing something as part of living a full Life … well … that means you will spend your entire life chasing that sense <to suffocate it in some way>. If you do that, well,  that pursuit will inevitably suffocate your Life <and that is an unhappy Life>. Ponder. Maybe I am missing something. And maybe I am not.

==========

Originally posted October 2015

—–

“True freedom is where an individual’s thoughts and actions are in alignment with that which is true, correct, and of honor – no matter the personal price.”

=

Bryant H. McGill

——-

This is about managing people, chaos <that is inherent with groups of people> and leadership.

I have written several times about my college job, quasi-security guy with a company called Contemporary Security Company <CSC>, and it made me think about another good business lesson I learned. I call it corralling chaos.

Maybe it is simply managing people.

Whoa.

Comparing chaos to managing people?

Yup.

Look. Unless you want to hire a bunch of clones or do some mind meld trick upon hiring someone, you are going to inevitably have a wide variety of specific skilled people, a mosaic of personalities and characters and, well, humans being human within your purview.

Anyway. I learned this very quickly as a youngster at CSC. And, by the way, I didn’t learn this because I was some brilliant leader or insightful organizational behavior person at the age of 18 … I learned it out of simple survival. Once I became a supervisor I definitely had a ‘Bruce team.’ A small group of guys who I always selected <or they selected me> to be surrounded by to manage and utilize.

In hindsight I was a little different than some of the other supervisors. I liked using the same guys even though the assignment was different. I liked tweaking each guy’s ‘comfort zone’ to show them how to adapt. I think I subconsciously recognized that it probably helped me out under a variety of assignments in that these guys … and these guys were wired differently … wouldn’t take a cookie cutter approach to how they handled things.

Not only did they see that things could be done differently <than maybe what their first instinct was> but also they became comfortable with some things out of their comfort zone.

The best example I have is two guys who were with me whenever possible.

They were book end personalities.

Lamont.

African American. Sharp & smart. Took life seriously. Scowled a lot. Maybe 6’ 1” and 280 pounds of hair triggered whirlwind of aggression. You only walked up to Lamont from behind very carefully. I vividly remember walking up behind him and tapping him on the shoulder … and he spun around with a semi graceful martial arts form <… c’mon, how graceful can a 280 pound guy be> … crouched and coiled to part my head from my shoulders.

I also vividly remember his eyes were laser-like and seemingly completely clear of anything but ‘destroy.’ Without relaxing … he said ‘little buddy … you shouldn’t sneak up on me like that’ and then he uncoiled.

Dave.

White suburban kid. Maybe not the sharpest knife in the drawer. 6’ 2” and chiseled 220 pounds or so. Played defensive end at Orange Coast junior college. Easy going … smiled a lot. The first time I met him on the job I saw him wade into a drunken brawl of maybe 6 guys and singlehandedly blow it up with maybe only one punch thrown by him <which admittedly put that guy out of commission>.

These two guys became the bookends that held most of my teams together.

Lamont was like an assassin.

Dave was like a bull.

Lamont I restrained.

Dave I released.

Both could intimidate in their own way, but their instinct was always to act with power of action and not words.

My bosses struggled to understand why I always wanted them — no matter the assignment.

Lamont was often seen as uncontrollable <therefore they hesitated to want to put him in more ‘delicate diplomatic’ situations>.

Dave was often seen as ‘not too smart’ <therefore they hesitated to want to put him in situations where he may have to think on his feet>.

Beyond the fact I saw how these guys could be used effectively I probably more recognized that situations my bosses ‘foresaw’ within an assignment more often became unforeseen actions & consequences.

Security at some event with zillions of people wandering around <many drinking> all with an attitude that ‘hey … I paid to be here … so I can do pretty much whatever I want’ is inevitably one of much randomness.

Interestingly … that describes the business world fairly well <without the drinking>. Managing people isn’t really about plans & planning, or even having a plan, it is more often about how to deal with what happens when the plan breaks apart.

Look. Plans and planning and all the things under those headings <business plans, contingency plans, succession plans> are all good things … uhm … until they aren’t.

All the plans that once bring order, continuity, and control often become rigid obstacles to progress and adaptation.

Lamont, Dave … shit, whatever personality I was supervising, I found that most people are trying to do what they believe is in the best interest of the organization.

I also found the trouble was often they may not have the same point of view on what that is. And, yes, that leads to some version of chaos.

You can have two people conducting themselves with the best of intentions and trying to do the right thing.

Both options are valid.

Uh oh.

But the conclusions they reach end up in direct conflict with each other.  This creates confusion <with each other as well as those around them seeking cues on what to do>.

A lot of the supervisors around me did two things.

One.

Bitched & moaned about ‘the guys they managed’ and said ‘they just don’t get it.’

Two.

Picked people for their team that they could ‘control.’

Me?

I guess I decided to take responsibility for getting out of the chaos. I assumed from day one that it was me responsible for allowing chaos.

I also assumed I couldn’t control anyone — certainly not someone like Lamont or a number of other highly wired individuals I liked to have on my team — but I did assume I could point them in the right direction <with regard to attitudes & actions>. I picked guys for my teams who could get shit done. And get shit done within some principled behavior guidelines.

I kind of assumed my role was to ‘be still amidst the chaos and active in repose’ <Indira Ghandi>.

Be a compass as it were.

Look.

I certainly didn’t understand all the real thinking behind good management and leadership at that age.

What I do know now for sure – good leaders provide a compass.

A good leader helps others think through implications that can impact the broader team’s goals and objectives.

Once people have orienting values and principles, their ability to think and operate independently accelerates.

Good leaders hold people, themselves included, accountable to a set of values and principles. And leading is often measured by how you deal with the times which inevitably occur when the leader needs to confront a difficult decision that puts principles to the test.

Corralling chaos is all about getting comfortable with being slightly uncomfortable.

My guys recognized that always sticking to the plan without fail provided a false sense of security. They knew from experience that there needed to be some flexibility with “how” the “what” is implemented.

They embraced the purposeful discomfort and I rewarded the purposeful discomfort.

I left room for serendipity.

I left room for what is called “interaction with an unintended outcome” <Scott Doorley, Stanford>.

Some smart guy, Atul Gawande, states there will always be people who excel and thrive in complex and chaotic environments. People who “have a better capacity to prepare for the possibility, to limit the damage, and to sometimes even retrieve success from failure.”

Well. I agree with that and I don’t agree with that.

I agree that some people are better than others at the ability to quickly assess situations and take decisive action based on their experience and instinct.

I don’t agree that anyone and everyone can become better and hone this ability. In fact … part being a good leader is trying to figure out how to maximize this ability within employees <because it enhances autonomy which increases organizational efficiency>.

I have no clue if I am particularly strong with the ‘capacity to prepare for unintended consequences.’

What I do have a clue on is that no matter how strong I may be … I can’t prepare for everything and can’t solve everything and I can’t be everywhere at all times.

I liked having a variety of skilled people available … no matter how difficult they were to manage.

Why?

It increased the likelihood the team could handle any ‘unintended consequences’ as they arose.

CSC taught me a shitload.

It taught me very quickly that when supervisors complained that people are working against each other, that they are not aligned, that they don’t seem to ‘get it’ … that they are full of shit.

It taught me first & foremost that a supervisor needs to look in the mirror.

Anyway.

Is chaos a bad word to use when discussing people management?

Aw.

Probably.

But here is what I do know.

I would rather corral chaos than ‘light a fire under someone’s ass.’

Is that a management style?

Sure. I imagine so.

I imagine it is actually a management or leadership choice. And when I look in the mirror with regard to management style I am okay with what I see. And I thank my CSC job for helping me be okay with it.

—-

If interested, after you read this post, you can visit his past CSC ‘learnings’ posts:

—

<learning to say no>

https://brucemctague.com/big-fred

=

<practicing actually means more relaxed>

https://brucemctague.com/the-wall

=

<action has its time>

https://brucemctague.com/there-is-a-time-to-talk-and-a-time-to-act-part-1

=

<gaining perspective>

https://brucemctague.com/what-you-do-not-see-at-a-concert

—

Earlier today I reshared my thoughts on the lack of civility in political rhetoric and how that fosters an environment of violence – either unacted upon violent thoughts or actual violent actions. I even wrote ‘the politics of resentment’. Which leads me to Trump. Violence has always bubbled below the surface in America, but where I lay a large burden of the blame on Trump is for using it as a tool of “America Greatness”, i.e., the violence is done by patriots passionate about their great America. It really was not that long ago that in 2015 and 2016 the Trump cult was being shaped with violence.

It seemed like just another day and another violent Trump rally. The incidents kept piling up.

Chicago protest fights. A Black Lives Matters protester was sucker-punched by a white bystander at a rally in Fayetteville, North Carolina. A young black woman was surrounded and shoved aggressively by a number of individuals at a rally in Louisville, Kentucky. A black protester was tackled, then punched and kicked by a group of men as he curled up on the ground in Birmingham, Alabama. Immigration activists were shoved and stripped of their signs by a crowd in Richmond, Virginia. A Latino protester was knocked down and kicked by a Trump supporter in Miami.

At that time I said this version of America is not the America I know, the America I want nor is it America anywhere near great. While I remain steadfast on the latter two, on the first I was wrong. I now know the Trump America and it is violent.

It makes me angry.

It disturbs me.

Just to remind everyone, one of the most disturbing moments, one which truly made me angry, was angry as I watched a protest in Chicago devolve into what could only look like a riot to the entire world.

Another reminder. A Republican, at that time, said: “Tonight the seeds of division that Donald Trump has been sowing this whole campaign finally bore fruit, and it was ugly.”

I am angry because Mr. Trump knew what he is doing. He was playing with fire. Playing it as close to the fire as he could without getting burned <or burning down the house> because in his own pea like mind he has decided that this warped version of passion will energize change and ‘winning.’

Just as he has shown a complete disdain for a ‘good win’ versus a ‘bad win’ he also shows no signs that he understands the difference between ‘bad passion’ and ‘good passion.’

That is the sign of an incompetent ignorant lazy leader.

I am angry.

I am not angry at America or its people or even most of Trump’s followers; I am angry at a person who wants to be the emperor who has no clothes. He offers only platitudes of ‘deals & wins’ as solutions to any issue he is asked about and, worse, simplistically twists the “us versus them” narrative into “we good people & they bad/evil people” platitudes.

He skates on the slippery superficial surface of emotion and an enhanced feeling of irrelevance <or being marginalized> from a minority of the populace who has now found a voice.

I remain angry even to this day.

And I get even angrier because Trump, to this day, assumes no, none, nada, whatever version of “zero” you want to apply here … responsibility for anything.

It is never his problem. It is never his issue. It is never anything but ‘the bad people’ <media, people who do not agree, Muslims/Islam, Mexicans, immigrants, stupid elite, etc.>. It is never him.

This despite the fact he is the common denominator.

And this also means, to Mr. Tump, he is never responsible for his words.

We are all responsible for the words we say. Everyone.

That said.

It most likely took me far too long to understand this, but while freedom of speech is an equal freedom for all & everyone, the responsibility tied to that freedom is not equal. Responsibility increases upwards. The larger the forum, the more impact as a leader I have, the larger the actual managerial/actionable responsibility the leader has AND the larger the responsibility to the speech portion of my freedom I have.

Trump acts, and has always acted, like he has no more responsibility with regard to what he says than the guy sitting at the end of the bar after a 10 hour day drinking his 5th draft beer with his buddies bitching about the world.

======== Trump supporter ==========

A leader has a responsibility to listen to his/her people but any good leader knows you don’t incite latent negative emotion within an organization … you show you listen, unite and give specifics on how the organization will progress from that point on.

Lastly.

I am angry because I have run across these faux business leaders in business and they are the worst of the worst. They are hollow of anything. And blanket their hollowness with superficiality or faux emotion. And, most importantly, they make nothing great.

Trump is particularly skilled at manipulating his version of the public to his own ends. And, in that, he doesn’t even recognize his divisiveness <which is frightening for someone who was leader of the free world>. I believe he doesn’t recognize the divisiveness because he lives in an alternative universe in which everyone else is wrong and the problem and protestors never have a valid reason and anyone not in ‘his crowd’ must be unpatriotic.

Mr. Trump, assuming he actually desired to be a president, never understood all citizens are his crowd. You either decide to try and unite by listening and convincing them of your path to ‘greatness’ or I imagine you just let them rot somewhere as you, and your followers, shun them. And, well, that’s what he did. And by shunning them, while fostering a violent attitude, he gave implicit permission to be violent as long as it was targeted to those he shunned.

I cannot remember in my 60something lifetime anything like this.

And, yeah, I am still angry.

And, if I am honest, a little nervous certainly unsettled and, well, maybe a little scared.

This feeling did not come easily.

And I know exactly when it happened. It was a March morning in 2016 when I discussed my anger at Trump’s lack of assuming responsibility after the Chicago rally incident and it happened as I said “I have never seen this before in my lifetime.”

Because I do know where I have seen it before. This is the divisiveness of dictators and autocrats. I hesitated to use examples from the past, but the names came very very close to crossing my lips. It was an uncomfortable feeling to be that close to comparing Trump to some of the worst of the worst leaders from past history. And what got me that close to uttering the examples is that instead of making a call for discussion and debate he insists on calling for silence and authoritarianism <absurdly under the guise of ‘freedom of speech’>. To be clear, I no longer hesitate to draw these comparisons. To be clear, as he harkens back to the ‘good ole days’ he even seems to encourages violence <under the guise of “we are so weak and need to be strong again”>.

This is bully logic.

Trump disavows violence and yet encourages it. He encourages a consistent ‘strong message’ <however you, the followers, would like to deliver that message to ‘them’> of silencing dissent, silencing debate, silencing real solutions, silencing critics and silencing competitors. And he fills their silent space with bombastic platitudes of deals & wins and divisive rhetoric.

While he’s narcissistic, self-absorbed, power hungry/crazy and driven by either greed or ‘winning by any measure” I almost think we are seeing a public case study example of the Dunning–Kruger effect.

This is a cognitive bias in which a relatively unskilled person suffers illusory superiority. This translates into mistakenly assessing their ability and believing their skills, and themselves, to be significantly better than what it actually is. Dunning and Kruger attributed this bias to a metacognitive inability of the unskilled to recognize their own ineptitude and evaluate their own ability accurately. When Trump looks in the mirror he sees only something superior to everyone else … maybe even superior to America itself.

Anyway.

I am not a huge follower of politics but it seems to me that consistent violence at the scale of 2016 was rare in American politics, but now it has almost become the norm.

And I am still angry at Mr. Trump.

Angry at his overall lack or personal responsibility. Angry at his disdain for the power of words. Angry at his lack of understanding of freedom of speech as it pertains to leadership. Angry at his lack of desire to try and convert dissenters, but rather silence or eject/reject dissenters.

Angry at his hollowness <because I want a leader who is full of a robust vision beyond deals & wins>.

And, mostly, I am angry at what he has done to America.

He never had any interest in making America great, he simply encouraged us to hate.

And hate is the foundation for violence. Ponder because this is important.

==============

“America is great because she is good.

If America ceases to be good, America will cease to be great.”

Alexis de Tocqueville

============

“We Americans are a do-it-yourself people.

We are an impatient people.

Instead of teaching someone else to do a job, we like to do it ourselves. And this trait has been carried over into our foreign policy.”

Nixon from his Silent Majority speech

==============

Nationalism, populism, and “America First,” and economics are inextricably linked. The Trump administration simply embodied the dull axe version of nationalism economics so we have some indications of what it means in terms of implementation as well as consequences. That said. It is a little difficult to unpack everything happening with regard to “America First” and what it means for America economically short term and long term.

Alternatively. The Biden administration is (mostly) returning to the economic path the Obama administration implemented with the twist that the pandemic permits them, because of the global supply chain shakeup, to redesign global structure a bit. But the main thing the Biden administration is doing, significantly different than the Trump administration, is the balancing of short-term results and long term desires/needs. As I pointed out before, the Obama administration never got enough credit for doing this. it is a trickier path because it does sacrifice some short-term metrics in order to be able to retool for a healthy future economy. The truth is America is now on a much healthier path going in the right direction (one does wonder what a better place we would be in if we hadn’t had to endure the dull axe policies of the Trump administration which set us off the path) and supply chains are shaking out, businesses are reshaping (too slowly in my mind) their economic structures, there are some significant strides in retooling for a future economy and a globalized economy is taking on a new healthier shape. Yes. Contrary to alarmist headlines the American economy is in really good shape, (particularly compared to other countries) and we should not confuse systemic consequences like inequality with a poor economy or inflation with poor domestic policy because inflation is not an American issue, but rather a global issue, therefore, it is not a reflection of any American ‘flaw’ but reflective of a global response to a myriad of issues.

I have a lot to suggest on the America First Economics topic, but because there is so much let me offer some overarching ways of viewing it all. I will also note that I am purposefully using Trump and not Republican or Trump administration because I believe we would be incredibly shortsighted to think that his personal views on how the world exists <in his mind> do not drive his behavior and the administration decisions being made:

• How Trump views the leadership concept of dragging up versus dragging down
• How Trump views rules & regulations
• How Trump views I versus team
• How Trump views uncertainty
• How Trump views life only through a dollars & cents lens <driving an economics first, and only, view>
• How Trump views infrastructure (building)

All of these views drive America First all of which <I would suggest> actually encourage an America Alone strategy. In addition, to a larger extent, all actually encourage an “every man for himself” attitude <kind of an extremely perverse version of traditional conservative ideology>.

Dragging up versus dragging down

America didn’t stay in the Paris Climate agreement, among other transnational alignments, so I will use it as an example of how Trump views America leadership and leadership in general <because it applies to almost everything the administration did>.

Leaders understand that to lead you need to ‘drag up’ behavior. This comes at an expense in that you are demanded to do more things without any real compensation or obvious immediate ROI. For example, part of the Paris agreement was that United State had higher standards. This certainly places a burden on American companies. It also translates into an innovation push to meet those standards. And, ultimately, because we lead in innovation the rest of the world will eventually buy our innovations. As noted earlier this is an example of sacrificing some short term results for longer term structural value creation and, ultimately, a stronger economic presence. This leadership also encourages other countries to ‘play up’ as close to United States as possible.

Conversely, if United States drops out of the overall leadership, standards drops and, as any organizational study will tell you, the overall tide of standards will be lower as things get dragged downwards. This is, simplistically, why leaders have higher standards in business. It drags the organization up and not down. As for businesses, as I will highlight again later, without normalizing stanards a business will typically align with the lowest possible standard that optimizes profits. That’s why businesses need to be given some guardrails if we want new standards of behavior/operations.

Trump does not understand this. Nor does he believe in this. I believe ‘America First,’ generally speaking, understands this, but ignores this.

Rules & regulations

I took a lot of big gulps during the Trump years as I viewed lists of regulations the Trump administration eliminated. I viewed this as general incompetence <they appeared to follow an “if it exists it should not exist” strategy and not “a thoughtful consideration of its impact” type decision> or general lack of understanding of how business works. What I mean by that is business has a fairly simple objective; profit making. It is within that simplicity that a lot of bad things, and bad behavior, can occur. Government has always been in the business of ‘guardrails to ensure the populace benefits’ and, generally speaking, do fairly well at that. I am certainly not suggesting governments shouldn’t be reviewing regulations all the time and eliminating, or editing, existing regulations that have served their purpose. The Trump administration applied the dull axe version of my last sentence. One could ponder if at the core of their deregulation there was some corruption, but let’s just say they embraced unfettered free market (which almost any eminent economist would tell you is a bad idea).

That said. Trump believes if there had been no rules & regulations, he would be the wealthiest man in the world. He has never found a rule or regulation he has ever liked. He also believes that if he thinks that everyone should think that. I have written about capitalism a zillion times and I have argued that unfettered capitalism simply brings out the worst in people and increases inequality. Rules & regulations, done well, tend to herd behavior.

Trump doesn’t think rules apply to him so why wouldn’t we expect him to eliminate rules so he doesn’t even have to pretend he plays by the rules.

I versus team

Economics, whether we admit it or not, is about people. More specifically, it is about people working together and communicating with each other. There really is no such thing as a ‘sole business person’ because in order to achieve any profits, at scale or not, that one must interact with others (the market). That said. Trump has never been part of a team nor does he have any desire to be a team leader. How this translates into his decision attitude is that the global interconnectedness is irrelevant to him. No. He actually thinks it is a negative. We are not a global team seeking to win, but rather it is ‘every man for himself.’ Unfortunately this attitude also cascades down into domestic policy.

And because I used the Paris Climate deal earlier to make a point on something else I will do so again here. One would think it would be remarkable that someone who has not appointed someone to run the White House Office of Science and Technology <a person who traditionally serves as the President’s chief science officer> or has the majority of posts on the President’s Council of Advisers on Science and Technology <a group of civilian science and tech leaders who advise the president> unfilled would feel qualified to make his decision.  However, if you do not value a team effort and believe “I” is all that matters then the qualified support doesn’t really matter and, in fact, could negatively affect “the I.” Trump is a focus group of one making decisions. And it has become apparent he believes the ‘best of the best’ work that way. Once again, effective economies do not work that way.

All that said. Everything Trump does and supports gives the finger to anything that could be construed as a team effort. It is “I” in the world. “I” as a country. “I” as a business and, well, “I alone” is the mantra. The problem is that every “I” in the American economy is dependent, and connected, with a variety of other resources, distribution partners, and customers. Basically even the American economy is a system nested within a larger global system and attempting to optimize a part, or an “I”, will never improve the system nor optimize the return.

That said, “it has always been about me and just me” bleeds into everything Trump believes and does.

Uncertainty

Solid economies tend to lean on some certainties – monetary systems, distribution systems, partnership systems, resource systems, etc. as the pandemic reminded us, when these certainties become less certain, bad things happen. Trump views uncertainty as a positive <with regard to everything>. This attitude undergirds behavior. For example, whole sale immigration changes disrupts the entire workforce and negatively affects a variety of industries. His appositive view of certainty upends industries within his actual behavior – and he doesn’t care. It seems to me that wrenching the entire system 180degrees creates what I offered up as the biggest flaw in Trump’s way of doing business — uncertainty. He believed everyone was like him and every business would thrive if he created the uncertainty and he thrives on the belief America will ultimately benefit from uncertainty. He believed America will swoop in now that is it is free from the shackles of the ‘old order’ <way of doing things, deals, regulations, etc.> and dominate what, uhm, we already dominated.

The country that had spent decades erecting an international order based on free trade, multilateral cooperation, a global alliance network, and the promotion of democratic values had now chosen as its leader a man who detests any structure supporting all those things.

What a bad idea. Very bad. And, once again, while I am disappointed in Trump, I am even more disappointed a business man <his 1st secretary of state> thought this way because it ignores business 101.  Well. It ignores business 101 depending on whether you think America is special, exceptional in some way or that part of what makes America distinct in the world is not the bigness of our economy but rather the bigness of our idea.

That said, Trump doesn’t believe in big ideas he only believes in big money. Oh. If you have no ideas the only way to make money is to take advantage of uncertainty. The problem is that America is built on an idea, ideals and a system of implementing those to the benefit of the economy (in a globalized interconnected economy) and not just “more money” and while we may <if we are really lucky> benefit economically, under this Trump philosophy we would do so at the sacrifice of our ideas, ideals and leadership in this uncertain world Trump desires to play his dangerous game in.

Leaders don’t act with uncertainty as their compass, they use certainty, or degrees of, to lead. Of course, Trump wouldn’t know how to lead even if given an instruction manual with lots of pictures.

The dollars & cents lens <economics first>

I am not a diplomat or some foreign policy expert, but I admit that I took a big gulp when early on in the Trump administration I saw the secretary of state suggest that America should make economic and security needs above American ‘values.’ It seems to be that everything will be decided on an exchange of money and not on an exchange of ideas <where value is a combination of economics and values>.

US foreign policy, Tillerson said, is guided by fundamental values, but he cautioned: “If we condition too heavily that others must adopt this value that we’ve come to over a long history of our own, it really creates obstacles to our ability to advance our national security interests, our economic interests.”

Well. It seems to me while USA is in the ‘doing & making & selling shit” business we are also in the “doing & making & selling with values” business.

It seems to me that USA is not particularly in the “partnerships of convenience “business where we can conveniently set aside our values & ideals but rather we are in the “partnership with ideals” business where we are delighted to do business with you but you are gonna have to accept the fact we are gonna showcase freedom, democracy and what we believe people deserve.

To Trump everything is marginalized excepting economics <money>.

Let’s be clear. American ‘values’, or a belief in winning the right way, doesn’t get in the way of our economic interests. To believe that is to not believe in ‘value’ <in which premium price relies on some value equation above a dollar is a dollar>.  As Gen. George Marshall, Army Chief of Staff, commented in 1945, Washington could no longer pursue a narrow conception of national interest or limit its strategic horizons to the Western Hemisphere: “We are now concerned with the peace of the entire world.” I would be remiss if I didn’t point out peace is, well, certainty, and certainty, through peace, is good for our economic interests.

To me, the pursuit of “America First” can often be accomplished best by protecting and defending the rights of others which actually includes economic relationships. I dug up a speech made on December 20, 1951 by Dean Acheson which laid out a view of American foreign policy very different from Trump’s first secretary of state Rex Tillerson:

——————–

The greatest asset we have in all the world—even greater than our material power—is the American idea. No one needs to tell an American audience all the things that this holds for us. It is so much a part of our everyday lives that we do not stop to define it, or to put it into packages for export. But throughout the world, wherever people are oppressed, wherever people dream of freedom and opportunity, they feel the inspiration of the American idea.

What we are trying to do, in our foreign policy, is to make possible a world in which our own people, and all people who have the same determination, can work in their own way toward a better life, without having to bear the yoke of tyranny.

—————-

I have always known the Trump administration would be putting economy, money, above all and I did outline some concerns I had about attacking a foreign policy based on transactional relationships, but it now had become a reality; it is commerce over conscience.

=================

“Life doesn’t get easier or more forgiving, we get stronger and more resilient.

Steve Maraboli,

=================

Money is the currency of survival in today’s world and offers an ongoing temptation for “well, just a little bit more would be nice.” 90% of us know money isn’t everything, but that same 90% knows money is something. I mentioned it that way because it becomes easy to think money as a ‘this or that’ thought, everything or nothing, and, yet, in this case it is not everything, but is certainly still something. That said. I think Trump yielding the high ground to simply gain some perceived temporary ‘economic advantage’ was simply wrong and is haunting us now.

To be clear. Trump wouldn’t recognize the high ground if it smacked him in the face.

           The myth of being a builder

As noted above, America is the business of making and selling shit. Now. While that has certainly shifted over the decades (we do significantly less ‘making’ and significantly more ‘services economy’), the core of any country’s economic resilience resides in manufacturing (large, medium and small sized businesses). That said. Trump always claimed he was a builder and America must have had a dozen “infrastructure weeks” espousing a growth in manufacturing that never occurred. While it is easy to chuckle over ‘the infrastructure week that never was’ it is actually sad because it was a reflection of a cascading number of issues surrounding an “American first” belief. You need money to build infrastructure – government money. Government money subsidizes innovation and growth for which it gets paid back in tax revenue (business and individual wages) over time. Governments get crucified when they make a bad bet or ROI isn’t clear upfront, but the reality is for every ‘bad bet’ government has made that bet has evolved into, well, economic progress. In other words, you need government money for infrastructure. Which leads me to the Trump tax decreases. Ignore the fact it benefited the wealthy, it increased deficits as America gained less in tax revenue which, as a consequence, they didn’t have for, yes, an infrastructure week. In addition, the tariffs. I am neither anti nor pro tariffs. They can be used tactically quite effectively to help specific industries compete. The Trump administration implemented tariffs like a dull axe in combination with the fact they didn’t coordinate with the EU so tariffs hurt the US doubly as that business went elsewhere. But the tariffs situation got a bit worse as we think about money to invest. Trump, in the attempt to limit the bad news domestically, began subsidizing the American industries he crippled with the tariffs. Basically, the government money wasn’t being used to innovate or invest but rather to prop up industries he was hurting with his policies. To be clear, I am not opposed to doing that when warranted, but this was a self-inflicted deficit increaser which capped any opportunities to invest elsewhere.

Trump really was never a builder, he just likes to own things, and the American economy got trapped in the wretched hollow in between his ‘builder myth’ and the reality of how a country actually builds shit.

In the end.

“The U.S. is, for now, out of the world order business.” <Robert Kagan>. After more than 70 years, American internationalism was pronounced politically dead during the Trump administration.

What is really stunning, and upsetting, to people like me is that the United States started going backwards. It is simply beyond me that we began steering ourselves toward antiquated systems and antiquated thinking rather than moving forward to leading in innovations and ideas. I can only feel a sinking feeling in my stomach as the rest of the world understood what Trump, and his administration, apparently did not; that the United States was about to give away the markets, the technology, the innovation, the jobs and the leadership. The unifying thread through Trump’s agenda appeared to be an attempt to resurrect an earlier antiquated world which marginalizes future considerations and maximizes short term considerations culminating in a stunningly self-destructive United States act of diplomatic and economic isolation.

“Our plan will put America First. Americanism, not globalism, will be our credo. As long as we are led by politicians who will not put America First, then we can be assured that other nations will not treat America with respect.”

Donald Trump

Well. That in a nutshell summarizes a naïve view of Life.

For in those words, he implies the only way to gain respect is to act only as an “I” and that within a “we” world a country, or a person, no one can be first. And, well, first is all that matters. For in these words, he implies globalism is a hollow idea and that first can never be achieved, at any time, by creating a rising tide for everyone, but rather if it is only our tide that rises.

During the Trump administration Pew surveys showed United States became less and less popular and while popularity is not the best measuring stick I could suggest <in looking at the information> that the decline is a reflection of our growing indifference to democratic values and increasing interest in economic values.

They see United States assuming a transactional based relationship with the world and not a democratic based relationship with the world.

There is a price to pay for such positions – both morally and economically.

Here is what I believe.

Trump’s attempt to reverse the shift toward the future is not sustainable. Going backwards never is. And while his quasi-insane onslaught against any rule and regulation under his belief that rules and regulations were the only thing that kept him from being the wealthiest man in the world, he is actually going to be a horrible temporary “aberration” in the world’s long march toward the future.

I also believe the aberration came at a terrible cost to America.

Trump is a profoundly mediocre man with a profoundly dangerous idea of how to make America First.

I personally don’t believe Trump has ever known what America First meant, it was simply a slogan to him and he would laugh if he ever read this “If America ceases to be good, America will cease to be great” <Alexis de Tocqueville>. An Economics First strategy sacrifices “the good” which inevitably means America will cease to be great.

For that, even beyond the economic malpractice, I will never forgive Trump. Ever.

===

“You’ll have to help yourself.”

Lemony Snicket

===

“It may be the wrong decision, but fuck it, it’s mine.”

Mark Z. Danielewski

======

“More than anything, to me, he was dad. And what a dad. He loved us with the passion and the devotion that encompassed his life. He taught us to believe in ourselves, to stand up for ourselves, to know ourselves and to accept responsibility for ourselves.

Justin Trudeau at his father’s funeral

=============

Personal responsibility is hard. Much much harder than conceptually it sounds like it should be.

I do not have any research today to show how people who have a strong sense of personal responsibility attained that character trait <although if you google it there are gobs of people with an opinion on it>.

For everyone who had great parents who taught them, I can give you a dozen examples of people with crappy parents who have a strong sense of personal responsibility.

For every victim mentality person, I can show different contextual situations that got them into that state of mind and, just as well, the path to a strong sense of personal responsibility is numerous and rarely a straight path.

But, even without research I will suggest a couple of things:

1. Personal acceptance.

To have personal responsibility you almost have to have a strong foundation of personal acceptance.

I imagine I could suggest that if it doesn’t than you are simply ‘posing’ in an attempt to look like you are responsible <and that rarely can stand the test of time>.

Regardless. Somehow, someway people with a strong sense of personal responsibility have developed a strong sense of self. Not necessarily confidence, just self. They recognize ‘they is what they is’ and accept the flaws <and try to improve in some way> and accept their strengths <but never take them for granted>.

In their personal acceptance we, around them, see ‘solid.’ We love these people on our business teams and friend teams, as peers or as leaders, because regardless of their IQ or leadership skills or professional skills they are lighthouse people in their own right.

These people can also be baffling to the perfectionists in the world because part of ‘personal acceptance’ is understanding, if not embracing, imperfections. Ponder.

2. Lucky to be here but many others are just as deserving.

Let me suggest that people with an incredibly strong sense of personal responsibility will also most likely be the people who suggest they had a little luck along the way – lucky in life situations, lucky with mentors, lucky in opportunities – and, even though they had worked hard with integrity, they had done nothing to actually deserve the luck.

As a corollary to this thinking, they would also believe, as part of the luck aspect, that there are many others just as deserving. This attitude creates a sense of responsibility for actions, behavior and attitudes. Mistakes are owned and successes are shared.

Some people may suggest that personal responsibility and accountability is a reflection of integrity or humility.

Well.

It may be.

But I rather believe it is more a sense of understanding that successes are more often than not a reflection of just hard work, but also circumstances. And, to that point, inherently someone with a strong sense of accountability balances success with the understanding that a portion of success is luck – luck of circumstance & luck of being the one where many were just as deserving if provided the opportunity. Ponder.

Like I said in the beginning. This is not based on research and you can toss this into your ‘Bruce bullshit bin’ if you want. But I do not need research to state that personal responsibility and personal acceptance takes work. Lots of work and lots of fortitude.

It is the kind of thing you spend your entire life working hard to not only ‘be’, but to live up to the character standard you have set for yourself. A standard which you will never measure others against because, well, it is personal. You are accountable to your own standard and responsible to meet it. And everyone not only has the ability to set their own, but they also have an unequivocal right to do so without anyone else telling them “how to be accountable.”

————

“It was instead something that we would have to spend the rest of our lives to work very hard to live up to.”

Spike Lee

————-

Personal responsibility is actually one of Life’s lightest burdens if you choose to accept it. That is why I am so often surprised by how many people actually do not accept this burden.

But, in the end, personal responsibility is a personal choice. No one can convince you to do it or be that way. You have to help yourself on this one because no one else can.

============

“I am free and lost in this freedom

Do you know what I mean by that?”

Ingeborg Bachmann

=============

Freedom, in and of itself, is quite possibly the most valuable privilege one can have in the world.

Freedom, in and of itself, may be one of the most misunderstood and least understood ideas in the world.

Freedom, in and of itself, may be one of the most appealing concepts in the world.

Freedom, in and of itself, once attained may be one of the most difficult concepts, as an individual, to manage in the world.

Freedom, once truly given, can be a scary prospect to wield responsibly and well.

Freedom is one of those things that should make you think long and hard about what, exactly, do you want? But, yet, many of us do not. And we should. We should because, at its core, freedom is about liberty of self and what you want. I believe it was John Stuart Mill who stated that the individual “is the person most interested in his own well-being,” and that the “ordinary man or woman has means of knowledge immeasurably surpassing those that can be possessed by any one else.”

What this suggests is that, while freedom may have some societal demands and constraints, the real ‘rule of freedom’ comes from within each individual and, well, responsibility.

Within?

No fences. No boundaries. Not even a public compass … just one that resides in yourself. Well. This would suggest it could become easy to get lost.

Look. I am not suggesting society would ever permit all of us to actually decide how we wanted to define freedom for our own lives and live our Life in that self-defined way without any repercussions <and there would have to be as each of us pursued ‘our own wellbeing’ to the possible detriment of the ‘greater we’>.

However. Because you can view from such a personal standpoint and a self interest standpoint, it can become incredibly easy to start seeing your own path as <a> the path everyone else should be walking on and <b> the path which reflects the best definition of how freedom should be viewed. In that, well, it can become incredibly easy to get lost within your own views of what is freedom and how you may choose to use your freedom.

I tend to believe freedom is freeing AND constricting at exactly the same time. In addition. The only way to enjoy freedom is to actually do something with it and not just talk about it or enjoy it.

Yeah.

The secret to not being suffocated by freedom is the ability to use that freedom to create something <not simply being free>. Please note I say ‘create’ not destroy. Anyway. I imagine another way of saying that is you can suffocate by not doing anything <or not choosing to choose to use your freedom>.

============

“The ability to convert ideas to things is the secret of outward success.”

Henry Ward Beecher

================

Ah. Therein lies the rub. Create from freedom.

Sometimes that can seem like creating something from nothing. Freedom encourages ideas and thinking but then … uh oh … Life kind of demands you convert your access to freedom into ‘something.’ It is within that ‘demand from Life’ where most people abuse freedom — people choose not to choose.

Now. We do this all the time – choose not to choose. Oddly enough, a shitload of people think this is actually exercising your freedom. Go figure. Not doing something is an expression of freedom.

<scratching my head here>

Some people argue this is an excellent way that we exercise our freedom and flex our choice-making muscles. Either we actually do not make a choice at all or we delegate the choice-making to someone else <sometimes an expert – doctor, banker, service provider> or we just delegate the choice making into the “to be done later” file. In general, we have good intentions. We do this because we do not want to invest the energy and  time to make a ‘right decision’ <this actually becomes ‘not choosing’, or using your freedom, because of fear of not making the right choice … or using your freedom properly>. And, yes, it is ‘good intentions’ to intentionally avoid making a bad decision.

Sure. Using the overall excuse of “I am too busy” choosing not to choose can often seem to be the best choice because it can sometimes appear to then free us up to do something else. Personally I call bullshit on this type of thinking.

Freedom kind of has two levers or maybe an “on/off” switch … opt in or opt out. Either use your freedom or don’t use it. You either value your choice or you don’t. There really isn’t a lot of room in-between. And, yeah, people will argue with me on this, but I am stating it this way because while freedom can far too often look abstract, in reality, in practice, it is anything but abstract.

Doing, action, is at the core of freedom itself.

I have traveled the world and seen freedom and no freedom.

I have traveled the world and seen the arguments and debates and fights over freedom itself <my freedom versus your freedom>.

But here is the deal.

The opportunity to choose is not all that matters. I say that because far too many people who actually have the opportunity <a> do not exercise their freedoms or <b> get bogged down on the debate & conflict of my freedom versus your freedom. Choosing is what matters where freedom is concerned.

That said. As I have said before, surprisingly, freedom is tough. And it is even tougher because you may never really know if you have used your freedom well or wisely.

But here is what I do know.

It will be how you use your freedom which will be immortalized. And, yes, everyone is immortalized. Either through your forgetfulness or lack of memorability or lack of choice or doing something or how you cannot be forgotten or memorability through how you used your freedom and the choices you made. I say that because immortality will be the stories that are told about what you did with your freedom. That will be the final judge. Ponder that <because I think it is important>.

Hmmmmmmmmmmm … maybe that is why we get both lost and free within freedom. Given freedom we tend to hug tightly to any boundaries we find for fear of getting lost. But, assuming we actually ‘do shit’ and make choices using our freedom more and more we start to get a feel for those boundaries and begin pushing them out. Simplistically we push them further and further away from ourselves. At some point if we push them far enough it will feel like there are no boundaries and yet we do not feel lost.

I imagine that is what some people would call “freedom.” Seeing boundaries yet pushing against them to stretch what can “be”. And, yes, I also imagine that it feels good. So. Ponder this: If you have freedom, use it wisely.

=============

“When you do something noble and beautiful and nobody notices, do not be sad.

For the sun every morning is a beautiful spectacle and yet most of the audience still sleeps.”

John Lennon

=================

===

“What people don’t understand doesn’t exist.”

Jan Carlzon

——–

“Chance favors the connected mind.”

Steven Johnson

===

Ok. We chase a lot of things in business in search of ‘advantage’. We sometimes chase them so blindly and relentlessly we don’t even recognize the rabbit hole we have started running down. Differentiation is one of those rabbit holes.

Now. I have a warped perspective <it includes rabbit holes> with regard to differentiation and differentiating in the business world. I think it’s a shit objective. Ok. It CAN be a shithole objective. But suffice it to say I believe chasing differentiation is … well … yes … often a rabbit hole.

To be clear. I don’t dislike differentiation and I believe a well differentiated sustainable idea can dominate a market. But. Chasing differentiation seems to take on some fairly absurd efforts to attain the objective. In addition. I worry about differentiation as an objective because it points people in the wrong direction. If I were to kill this whole differentiation thing, I would begin by saying “define, define, define.” Define yourself with such a clear distinctive thought that permits you stand up and say ‘here is who I am.’

Here is the deal. Sometimes you may look similar to someone else. But more often you will look like ,well, you. And in a sometimes complex fragmented world where everyone is shouting how different they are <and people are becoming more & more cynical> distinctness can win. And more often than not you will also be, well, different. In addition. In today’s world about the only sustainable differentiation isn’t a thing, it is knowledge, thinking & what you have done with what you learn.

Regardless. The meaningless rabbit hole. In our blind pursuit of differentiation we can make some fairly absurd decisions with regard to thoughtless specialization, nuanced differentiation and niche definition. In our blind pursuit of differentiation we can gleefully land on some ‘spot’ and declare differentiation victory only to have it all negated because of lack of alignment throughout all aspects of operations. Attempted, or false/meaningless, differentiation is useless and distracting and a rabbit hole.

Bottom line on differentiation is the reckless pursuit of it encourages us to lie to ourselves, i.e., convince ourselves of ‘true difference’ when it is simply meaningless differentiation. And therein lies the worst of the rabbit hole. Pretending to not see the truth, or maybe <to be kinder>, to pretend it is what it isn’t.

—————

“… the person who pretends to not see the truth is committing something much worse than a mortal sin, which can only ruin one’s soul – but instead committing us all to lifetimes of pain.

The truth is not just something we bring to light to amuse ourselves; the truth is the axis munid, the dead center of the earth. When it’s out of place nothing is right; everyone is in the wrong place; no light can penetrate. Happiness evades us and we spread pain and misery wherever we go. Each person, above all others, has an obligation to recognize the truth and stand by it.”

Jacque Silette

—————-

That last point is semi-important because many business people simply ignore truth as they pursue this elusive <and debatably poor objective> thing called differentiation. Far <far> too many business people embrace acceptable doubt and the possibility that a stupid belief might have something going for it in the pursuit of ‘differentiation’ all the while completely ignoring something that makes you distinct <but possibly not different>, or, let’s call it ‘an obvious and rational truth.’ People ignore it because they believe it will get you nowhere.

Trust me. These are the meetings and discussions in which I often sit dumbfounded and silent and thinking ‘wow … the rabbit hole just gained a whole new crowd of loons.’

—-

“…I was calm on the outside but thinking all the time.”

A Clockwork Orange

———-

Our relentless pursuit of differentiating most often than not leads to an unimportant product feature <not what customers consider valuable>

–——-

“Differentiation is a unique quality, perceived or real, of a good or service that distinguish it from a competing good or service…”

Your Dictionary.com

——–

Look. I fully realize that the need to be distinctive and competitive are the reasons why the company needs to think about differentiation.  However, differentiation can take on so many faces there is no reason you should end up chasing down some rabbit hole for some elusive ‘this is what you MUST seek’ objective as defined by one expert <only to have another expert state unequivocally you need to chase another completely different shiny object>.

Suffice it to say, I can almost guarantee whenever someone brings up differentiation it is more often than not simply code for “please enter this rabbit hole.”

Next. The perfection rabbit hole. On a parallel course is a similar group chasing perfection often ending up in the same rabbit hole as the differentiators <can get awful crowded in that business rabbit hole>. The pursuit of perfection is an insidious rabbit hole. Its stench seeps into the darkest corners of an organization. And while the stench is enough to make anyone’s stomach heave most organizations have people with no real ability and yet strive to maintain an aura of ability under the guise of ‘seeking perfection for the good of the organization.’

More good employees are actually LED into the perfection rabbit hole than employees who actually CHOOSE to dive into the perfection rabbit hole. That said. Organizations are built over this particular rabbit hole. Every organization. It is the unfortunate burden of every organization to deal with the pursuit of perfection.

————–

“Just because you took longer than others doesn’t mean you failed.”

Hassann

—————

Maybe that is my biggest point about rabbit holes and business. Some of the things we seek most in business, whether it be differentiation or perfection or whatever silly thing you have decided will better your business, always seem to take longer than what you want. We get impatient. And if we get really thoughtful about this whole impatience we would realize that our aggravation is with Life and not any inability within ourselves <or even in assessment the foolish pursuit of this un-real reality objective>.

Note:

we SHOULD be more thoughtful about this more often … mostly because if we do not far too many of the wrong people get fired <the right ones> and too many of the wrong people <the wrong ones> get praised and encouraged to maintain the ‘pursuit’ for the good f the organization.

Regardless. Life does not suffer fools lightly. Life is oblivious to your impatience <and relatively indifferent to you in general>. And Life bleeds into any and every organization.

How does Life deal with the fools and silly impatient people? Rabbit holes. It gives us rabbit holes to chase after silly things and dive into in our relentless pursuit of attaining “it” and waste our lives wandering aimlessly within.

But here is where Business and personal Life diverge.

In personal Life you are responsible for the stupid choices you make. Choose to enter a rabbit hole and the issue is all yours to own. In business you can actually get shoved into a rabbit hole whether you want to or not.

All I can tell you is that when I hear someone leading a discussion about ‘how are we different’ and ‘what’s our differentiation?” I start swiveling my head around scanning for rabbit holes.

All I can tell you is that when I hear someone in the hallway espousing the need to pursue perfection I start swiveling my head around scanning for rabbit holes.

 All I can tell you is that when I am in a meeting and someone is discussing both differentiation and perfection I don’t swivel my head, I just sigh, because I know I am already in a rabbit hole.

That is business … and rabbit holes. Ponder.